Careers with Chen Plumbing
Our Team Is Growing
Chen Plumbing is seeking qualified and experienced professionals to join our family business. If you're looking for long-term employment with a company that cares deeply about doing the right thing for its employees and its clients, we'd encourage you to apply for one of our open positions! Now hiring plumbers, plumber's apprentices, customer service representatives, and dispatchers.
Google Rating
4.9
Based on 956 reviews
Chen Plumbing
4.9
Kieulai Tran
17:58 19 Dec 24
Hunter and the Chen Plumbing team was quick and efficient. Easy scheduling and great communication from start to finish. No more leaks! Thanks Chen Plumbing for quickly sorting out my leak before the holidays.
John Redmond
17:39 19 Dec 24
We were very happy with the service we received from Juan with Chen Plumbing.
Adrienne Baker
16:34 19 Dec 24
Eric and Kenneth were fantastic and clearly explained everything they were doing. If I ever have a plumping issue, I absolutely want to work with Chen Plumbing (and specifically Eric) again!
Rachel Norton
18:11 15 Dec 24
Dawson Foster and Josh (last name unknown, a second plumber) were wonderful! Very friendly, polite, hung plastic to keep any debris contained in the work area and worked diligently to get the job done in a timely manner.The work requested was extensive as our kitchen was being relocated in a different room. Additionally, our plumbing was cast iron piping in good condition in the vertical runs, but showing age in the horizontal runs. Dawson replaced the horizontal cast iron with PVC, including P-traps, branching, as well as stubbing pipes through the ceiling into 2nd floor bathrooms. He cut and connected the previous copper piping for the sink and dishwasher in the "old" kitchen, moving them to their new location using brand new copper piping and stainless valves. The dishwasher pipe was moved to the same cabinet location & stubbed out of the floor next to the new sink pipes so both can be connected inside the cabinetry.Additionally, Josh removed the cast iron in the upstairs bathrooms and connected the new PVC piping, which required removing both toilets and reseating them upon completion, as well as replacing the pipes to both sinks. A small replacement was required in the tub. Josh also reworked the pipes in the basement with new copper and PVC as needed.The work we needed was extensive and required 1 1/2 days. We were impressed by how clean Josh and Dawson kept the work sites throughout their time here and by how professional/knowledgable they were about what was needed to get the job completed. Additionally, they left all work areas neat and orderly with all tools placed out of the way over night. Except for the new pipes left, we'd never have known they were here. Extremely satisfied and would 100% recommend Chen Plumbing, Dawson & Josh, for having everything that we value when hiring out a service: excellent work completed in a professional manner by truly good people.
Al Birdsall
20:54 12 Dec 24
Matt just might be the nicest plumber I've ever dealt with. Very pleased with his job. thanks
Marco Rufolo-Roger
02:46 12 Dec 24
All around great service! Simply put, the Chen team did a great job helping me with a water heater issue. Definitely recommend.
Kara Crawford
23:03 11 Dec 24
We've used Chen Plumbing before in our previous home with great experiences, so they were the first we called when we decided to upgrade our water heater. They were honest, hardworking, and really easy to work with. I was especially impressed with the ways they're training up younger "talent" to learn the trade!
Rebecca Entrekin
20:03 11 Dec 24
I LOVE CHEN PLUMBING!! Customer service is great and prices are fair. It’s so easy to book appointments and make sure they work with your schedule.
David Joyner
19:59 11 Dec 24
We discovered a drip in our intake to the house on Sunday night at 8:30PM. We filled out their online form, heard back within 5 minutes, and two plumbers were here barely 12 hours later. They immediately diagnosed the problem, then also identified two follow-on problems to fix and one error made by the original builders of the home. They were here 5.5 hours and fixed all four issues fantastically. But what really sets them apart is that I casually mentioned a couple little things that have bothered me (a faucet that wasn't installed correctly, an outdoor spigot that leaks): they fixed those as well, without asking and without charging, just because.
Chirag Tailor
16:01 11 Dec 24
Hunter was a pleasure to work with. Please use Chen Plumbing for all your plumbing needs!
Gary Nelson
18:37 10 Dec 24
Cody repaired a faucet leak that required a difficult search for the repair parts. Excellent service!
Peter Burg
14:06 08 Dec 24
Juan Diaz did an outstanding job. They correctly plumbed - in the dishwasher and installed it. He also recommended replacing the PVC pipe for my refrigerator water with a copper pipe. I highly recommend Juan and Chen Plumbing.
Donald Lee
21:05 05 Dec 24
I’ve received services from Tim for the past 18 years. He always schedules me for service promptly but most importantly, his work is excellent and his prices are always reasonable. I highly recommend him!!
Shiron Durr
09:16 04 Dec 24
Our plumber, Eric was thorough and detailed about what was causing our issues. He stayed until the job was complete, even leaving to get a better tool to fix the issue. He returned promptly and remedied the issue. Very pleased with his service.
Whit Lanier
13:26 30 Nov 24
On a neighbor's recommendation we gave Chen a try. I was very impressed with the communication, customer service, and professionalism of the whole experience. I hope we don't need a plumber often, but Chen will be our first call when we do.
Beverly Ragland
01:20 28 Nov 24
Tim Chen from Chen Plumbing has done exceptional work on two occasions in my 1965 house with unique challenges. He knows how to get things done correctly without a need for a second mortgage! Super nice guy and quick to respond to emergencies. He saved Thanksgiving!
Shannon Grossi
20:19 27 Nov 24
Very happy with the service provided today. Victor explained the issues and pointed out where my leak was coming from. He fixed it that day and did a great job cleaning up everything as well.
Bob Gerzoff
13:34 27 Nov 24
As always, with all of Chen's plumbers, Cody was friendly, careful to be clean, and took the time to do things right and make sure I was satisfied. I've been with Chen Plumbing for nearly two decades and will continue to give them my business.
Dave Krambo
01:12 27 Nov 24
This is my 4th time using Chen plumbing service. I have been impressed each time. Eric and crew were great and the quality of service was top notch. I’ve only used Chen plumbing for the past 15 years and wouldn’t use anybody else.
Keith Manning
00:30 23 Nov 24
I found Chen from Google ratings. I called for help at 11 AM on Friday. They booked me for Monday. When I said I had no hot water, they said they would try to find a team that could come in the afternoon. Emails kept me in touch when the found a team and dispatched it. By 5 PM the team arrived. They found and fixed the problem quickly. But since they could not understand why it had happened; they continued to work on the phone with the manufacturer to try to eliminate the possibility that it would recur. By the time they left, I was convinced that I was not just lucky. Rather I am confident that Chen Plumbing is a well-organized company who wants to give good service and succeeds in doing so.
Erin Graves
15:29 22 Nov 24
Chen Plumbing, and Eric Turner in particular, did an outstanding job installing our new tankless water heater. He answered all my questions thoroughly and addressed all my concerns. The price was reasonable too!
Feagan Hoffer
01:59 22 Nov 24
Dawson did an excellent job troubleshooting and correcting a variety of issues related to our old cast iron pipes. He was also very professional and tidy!
Ryan Rowberry
16:15 21 Nov 24
Eric Turner from Chen plumbing is amazing. Problem solver, detail oriented, kind, and communicative. My highest recommendation.
Cheryl Beckham
19:52 20 Nov 24
They did a very good job, quickly and efficiently. I'll call them again.
Jennifer Hollister
23:33 17 Nov 24
Tim is fast, efficient and is great to work with. Always the first one we call. He helped us with a Sunday plumbing emergency so quickly!
Coco Matt
16:35 15 Nov 24
My house is 5 years old however water heater pump making humming noise that concerns me and called Chen Plumbing for help. Technician Hunter came for service and he was excellent! Within a min he diagnosed the problem and gave me the estimates. Once he got parts to fix it, he was already fixing it. It was very fast! He told me the great advise to keep up the maintenance. I truly appreciate the Technician like him.(Previous)This is my first time using Chen Plumbing. I knew exactly what I needed for plumbing job which was to fix ghosting flush toilet. Technician MAX came by on time appointment, he was good listener, no time wasting he checked water pressure, brought correct flapper size to replace all 3 toilet. He gave me the free estimate with options, it was very simple, fast, pleasant. He finished the job in 40min. Chen Plumbing guarantee the work for 90days too. Thank you!
Daniel Bernard
21:01 13 Nov 24
Tim and his assistant were very professional and provided us several options. A little bit on the pricey side, but they were very professional, quick and efficient and did a great job. If I ever need future plumbing work, I won't hesitate to call Tim and his crew.
Leslie Hale
16:32 13 Nov 24
Polite, on time, professional, knowledgeable. Efficient, reasonable price.
Hadley Van Buren
12:42 13 Nov 24
Hunter did a wonderful job, replacing our old gas line. He was very informative of the process and what needed to be done.I highly recommend chen plumbing.
Lindsey Branstetter
04:08 13 Nov 24
Marcos was excellent to work with! Very professional, prompt, honest, and knowledgable. I have used Chen Plumbing for all of the recent plumbing in my home and after poor experiences with other companies I feel confident I will be calling Chen Plumbing and asking to work with Marcos for anything we need in the future.
Lifen Hallo
20:56 12 Nov 24
I had been used this company for few years. They had great customer service from A to Z. Professional, price friendly and knowledgeable technician Juan Diaz.I highly recommended you.
Evan Bernstein
20:46 12 Nov 24
1. Excellent work. Diagnosed the issue, let me know the pricing and completed the work, also bringing the water heater up to code.2. Technician came back and we looked for a mystery leak that we could not find. He was very thorough and efficient and we will keep an eye on it just in case. He did absolutely everything he could to find it.3. Next tech came out and identified the problem, which was not obvious. He gave me clear instructions on how to fix it myself and now it’s completely repaired and the issue is gone! I can’t recommend this company enough.
Deanna Halcrow
17:51 12 Nov 24
I highly recommend Chen Plumbing! Hunter arrived quickly, and resolved the problem with my dishwasher quickly. Everyone I spoke to at Chen (from making the appointment, to scheduling the arrival and ultimately the tech visit) was super friendly and professional!
Michael Migliore
21:09 11 Nov 24
Cody & Matt & Josh were nothing short of spectacular. Appreciate their sharp skills. Highly recommend this company. Update: Just had another appt for a completely unrelated issue, and once again, Cody showed the utmost in professionalism- that I really really appreciate. Mike M
Susan Harris
14:31 11 Nov 24
Very responsive, timely, knowledgeable and pleasant. In and out quickly with issue solved. Excellent value for the price. My go-to plumbing company for several years. Highly recommend.
Tanya Mercurio
15:16 08 Nov 24
Juan was sent to our house to look at a leaking pipe. He returned the next day to repair it (not an emergency). He did a fantastic job explaining everything and the price was fair.
G
10:52 08 Nov 24
I went with Chen Plumbing after doing some online research for some major plumbing updates needed at my house. Their total estimates were competitive but Dawson explained everything coherently and with enough detail that I knew exactly what I was getting. They completed the work efficiently, cleanly, and with the utmost profession. Highly recommended - I will definitely use them in the future if I ever need to again.
Katy Gadsby
19:19 07 Nov 24
Juan from Chen Plumbing did a great job on replacing our main line. He was very knowledgeable, professional and easy to work with. He showed up on time and cleaned up his mess, including repairing the yard when he was done. He also thoroughly investigated and explained the issues and fixes to us ahead of time. Afterwards he again walked us through what was done, explaining and showing us the changes. He also noticed some issues with our irrigation system and was able to make some small fixes free of charge. This is the 2nd time we’ve called Chen Plumbing for a big issue on our house. Both times we’ve been very pleased with the professionalism, responsiveness and knowledge of the plumbers who worked with us. Would definitely recommend them and will call them again if needed in the future.
Arvin Singh
17:35 07 Nov 24
Chen Plumbing was great! The came to address my plumbing emergency very quickly. Hunter was very professional, thorough, and personable. I would 100% hire them again and feel Hunter is a real asset to the company.
김래영
01:38 07 Nov 24
I discovered water leaking next to the front door last night, but I don't know how long it's been leaking. I was really worried, so I contacted this company and they came this morning as quickly as possible and handled it promptly. Since I’m a tenant, I need to bill the landlord's company, so I asked for a detailed report of the work done, and they provided it. I was really concerned because I have a trauma from water leaks, but I’m so grateful they took care of it quickly and efficiently.I wanna recommend Chen plumbing to my friends.I’m really appreciate it.
tommy turpin
23:13 06 Nov 24
Great crew, worked fast and did a great job.Will be using them again.Thanks Tommy
Amanda
22:17 06 Nov 24
Really appreciated Cody’s assistance with my plumbing issue. He was professional, timely, courteous, and efficient. I’m also thankful for his thorough explanation of the hot water issue and education on cross over valves. Hopefully, I won’t run into any plumbing issues in the near future, but will be sure to contact Chen Plumbing if I do!
Patrick X
17:21 05 Nov 24
Great job. Cody was there 20min. after our emergency call. Thanks alot guys.
John Paul Monferdini
02:21 05 Nov 24
Job well done. Hunter showed up on short notice, assessed the problem and made the necessary repairs quickly.
David Preston
18:10 04 Nov 24
Hunter was great. Came right on time, communicated very well and fixed our problem!
MaryBeth Hoopes | THE MOONEY GROUP
21:28 03 Nov 24
Tim came out quickly to repair our plumbing leak. We were satisfied with his work.
Brandon Stitt
17:39 03 Nov 24
Done a great job would recommend this company technician was honest and done great work!
Liz Weiler
17:02 03 Nov 24
He was cards on the table, honest about what might happen detailing upfront, Best case and worst case scenario… Responsive time-wise and very kind!!
Alan Landry
21:45 02 Nov 24
Matthew Craven from Chen Pluming did an outstanding job troubleshooting and repairing our basement drain pump. Professional, knowledgeable and friendly, he and Chen Plumbing deserve a solid five star rating! He is the best of the best and my "go to" plumber from now on!
Stephanie Train
19:46 31 Oct 24
Victor is the absolute best. Owner said I would love him and he was right. Cannot say enough good things.
Amy Ludlow
14:38 29 Oct 24
Cody was so wonderful! He was professional, courteous, thorough and quite skilled! Thank you Chen Plumbing! Amy L.
Ruby Samara
23:31 28 Oct 24
Great service. Quick and clean in no time.Tim was great and very honest, he explain everything and did the just quickly.Thank you Tim for saving the day.Highly recommend A+++++
Christi Nouraee
19:28 28 Oct 24
Chen Plumbing is the best! Tim, Michael and Dawson are always professional, have good experience and can problem solve on the spot, and they’re honest and fair with pricing.
kari freeman
16:31 27 Oct 24
Ease of scheduling, excellent customer, service, responsive, quick, and extremely professional; highly recommend!
Steven
22:30 26 Oct 24
This is Jeff Bashuk at 2497 Tanglewood Road Decatur. I’m happy with Matt, but the water pressure downstairs is too low and the kitchen sink is leaking. He put in a new disposal. My fault, I didn’t check everything before he left.
Beth Burgess
02:22 26 Oct 24
Dawson (and Kenneth) did a great job. We had a lot of different plumbing jobs from disposers to toilets to faucets, and all were completed expertly and efficiently. We appreciated the quality work.
Derek Paganini
23:37 25 Oct 24
Cody was incredible. He came out and gave an honest assessment of my issue and intentionally and thoroughly explained the best solutions. Couldn’t recommend Cody and Chen Plumbing enough!
Jeff Chesen
19:16 24 Oct 24
Cody did an outstanding job prepping my shower for renovation and capping my tub water line beneath the floor. He explained what he was going to do and showed me the completed work at the end of the day. I am pleased with the quality of his work and that everything was done exactly as he said it would be done.
Anna Chien
16:46 24 Oct 24
Easy to arrange for service appointment. Good communication and coordination between my tenants and this plumbing contractor. Plumbing repairs completed as per repair estimate.
- Fully-paid health insurance
- Flexible vacation time
- Commitment to work-life balance
- No on-call scheduling
- Ongoing education and advancement
- Tool rent-to-own agreements
Not An Ordinary Company
Chen Plumbing Provides a Family Culture With Ample Opportunities for Growth
Job Requirements
- Excellent communication skills.
- Critical thinking to weigh various solutions.
- Excellent time management.
- A clean driving record.
- Pass a drug screen and background check.
- Ability to work late if the situation arises.
- Willingness to learn and be teachable.
- Contact us to learn more.
Careers
- Technician
- Apprentice
- Warehouse
- Customer Service
- Dispatch
- Management
- Sales