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Plumbers in Norcross, GA

Norcross, GA's Local Family-Owned Plumbing Company

Founded in 1998, Chen Plumbing is a family-owned business that takes pride in serving the local community with exceptional residential plumbing services. Our legacy spans three generations, a testament to our commitment to quality and customer satisfaction. We're more than just a business; we're an integral part of the neighborhood, dedicated to ensuring your home's plumbing systems function seamlessly.

Our world-class service comes at affordable prices, making top-notch plumbing solutions accessible to all. We believe in transparency, which is why we offer free estimates, so you have a clear understanding of the work required without any financial obligation. Trust Chen Plumbing to handle your plumbing needs with professionalism and expertise.

Give us a call at 678-621-6363 today to schedule service.

Norcross

Top Requested Plumbing Services in Norcross, GA

Since 1998, we've been the go-to plumber in Norcross, GA for all residential plumbing needs. We offer industry-leading service in the following plumbing services and more:

Leak Repair

At Chen Plumbing in Norcross, GA, we specialize in swift and efficient leak repair to prevent unnecessary water wastage and potential property damage. Trust us to detect and fix your leaks, saving you time and money.

Drain Cleaning

Our regular drain cleaning services are designed to prevent clogs and backups, ensuring your plumbing system remains operational. Keep your drains flowing freely with our expert maintenance.

Bathroom Installation

Upgrade your bathroom with our professional installation services. We install new fixtures like sinks, toilets, showers, and bathtubs, enhancing the functionality and aesthetics of your space.

Gas Inspection and Installation

Safety is a top priority at Chen Plumbing. We provide thorough gas line inspections and installations, checking for leaks, damage, and ensuring proper installation.

Inspection Services

Avoid future plumbing problems with our regular inspection services. We check pipes, drains, fixtures, and water pressure, identifying potential issues before they become serious problems.

Residential Plumbing Repair & Installation

From fixing leaks to installing new pipes or fixtures, our comprehensive repair and installation services maintain the functionality and efficiency of your home's plumbing system.

Emergency Plumbing Service

Unexpected plumbing problems? Don't worry! Chen Plumbing offers 24/7 emergency services that ensure immediate attention to your urgent needs, minimizing damage and disruption.

Water Treatment Services

At Chen Plumbing, we also offer water treatment services to ensure safe and clean water in your home. We install water softeners, filters, or purification systems to remove contaminants and improve your water's quality.

Water Heater Services

Our water heater services include the installation, repair, and maintenance of water heaters, both traditional and tankless. Regular service from Chen Plumbing ensures efficient operation, prolongs the lifespan of your heater, and can help reduce energy costs.

Sewer Main Repair

Dealing with sewer main issues? Our expert team at Chen Plumbing provides critical sewer main repair services. We diagnose and repair problems in the main sewer line, ensuring the proper functioning of your entire plumbing system.

Why Select Chen Plumbing?

Our office is located in the heart of Norcross, allowing us to provide quick response times and unmatched service. We understand the unique needs and challenges of the Norcross community, and are dedicated to providing the highest level of quality and service.

  • Family-Owned Legacy: As a family-owned business, we offer a personal touch and commitment to excellence that sets us apart.
  • Highly Rated Service: Our consistently high ratings reflect our dedication to superior service and customer satisfaction.
  • Trusted by Clients: Our clients' trust and their willingness to recommend us demonstrate our reliability and efficiency in delivering top-notch plumbing solutions.
  • Skilled and Licensed Plumbers: Our team of highly trained, licensed plumbers is ready to tackle any plumbing issue with professionalism and precision.
  • Efficient and Correct Solutions: We work quickly and efficiently, ensuring your plumbing issues are fixed right the first time, every time.
  • Cutting-Edge Technology: We use leading technology to diagnose and solve your plumbing problems, providing you with the best possible solutions.

At Chen Plumbing, we are proud to serve the Norcross, GA community with the best plumbing services in the area. With over 25 years of experience, our team of professional plumbers has the knowledge and skills to handle any plumbing issue, big or small. From clogged drains and running toilets, to broken pipes and water heater repairs, we have the expertise to get the job done right.

Give us a call or text today at 678-621-6363 to schedule service; we look forward to serving you!

Recent Jobs and Reviews in Norcross, GA

Rated 4.9 out of 5 stars based on 63 customer reviews

Customers say: The recent reviews expresses a positive sentiment towards Chen Plumbing. The reviewers consistently mention the helpfulness, professionalism, and quality of service provided by the company's technicians. They praise the technicians' expertise, punctuality, and ability to solve plumbing issues effectively. Additionally, customers appreciate the company's transparency in pricing, with some mentioning reasonable costs compared to other plumbing companies. The reviews also highlight the cleanliness and respect for customers' homes during the plumbing work. Overall, the sentiment is positive, with customers expressing satisfaction with Chen Plumbing's services and recommending the company to others.

Job Locations and Reviews

Matthew C.
Matthew C. Checked in
Customer had issues with drain and kitchen sink, toilet upstairs and widespread lavatory faucet upstairs. Diagnosed situation found thermal expansion tank, not functioning and causing excess pressure on system. Water heater is approximately 13 years old and so is the pressure valve. Pressure valve tested OK but original to home. Gave estimate for necessary replacements and preemptive ones. Replaced basket strainer on right side of kitchen sink. Use tablets in toilet upstairs tank to show flapper is holding.
Norcross, GA 30071
Cody B.
Cody B. Checked in
Invoice #: 9734 Toilet doesn’t appear to have been used recently. Upon arrival, noted a normally filled bowl. Ran the lavatory faucet to ensure there was no stoppage in the bathroom group and no evidence of this being the case presented itself. Flushed the toilet 10 times mixing between regular flushing and flushing with a wad of toilet paper, no evidence of backups presented itself. Adjusted the float on the flapper for a stronger flush. Five of the flushes have an attached video to show proper flushing and no signs of backup. Customer also had a leak under lavatory faucet in the office. Noted water in the flexible trap under the drain, as well as a leak on built in supply line for lavatory faucet. Left a quote for faucet, drain, and trap replacement.
Norcross, GA 30093
Cody B.
Cody B. Checked in
Customer got a notice from the HOA stating an irregularity with his usual water usage. Upon arrival, ran a tub and noted the meter is barely moving when the tub is ran. It took 25 seconds for the tub to register 1/10 of a gallon on the meter. Customer appears to be having a meter read issue. Customer had warping, separation, and darkening around the base of the toilet and separation on the baseboard. Due to the presence of hardwood, and customer stating the floor has been damp to the touch, recommended having Reliable Restoration inspect the damage and see what needs to be done. After Reliable inspects/repairs the damage we can ensure the flange is correct and set the toilet back. Customers water heater is 17 years old. Replacement is strongly recommended.
Norcross, GA 30093
Review
They have good client communication. Before they started, they went over all the details
Laura - Norcross, GA 30071
Dawson F.
Dawson F. Checked in
Came out for leaking water service. Water service had been replaced already by another company some time ago water service is maybe 4-5 inches deep. Homeowner having back yard regraded and two large stumps removed/ground up. Waterline was running over the top of the stump underground and was loosely covered with dirt. Landscapers regrading the yard hit it and broke it and did temp repair on the line. Notified homeowner we could repair line and get their water back on, but we are not responsible for the waterline being so shallow and warranty will be voided if it is rebroken during further landscaping work. Could not lower repair due to stump and concrete being under neath it. Left some play in the company to work around it while grinding the stump. No further issue at this time.
Norcross, GA 30071
Travis S.
Travis S. Checked in
Found women’s restroom angle stop was not shutting off all the way and was leaking at the supply line. Got permission from property manager to shut the building down. Shut building down and drained waterlines to replace angle stop and supply line. Restored water to the building, bled all the air out of the lines. Tested operation of new angle stop. No leaks or failures at time of service
Norcross, GA 30071
Braulio C.
Braulio C. Checked in
Installed double check assembly, Buried at a proper depth, also installed a meter box around, as well as adding gravel underneath, while we were digging, we found old PRV informed customer customer opted to replace replace PRV also put in a meter box to facilitate easier replacement. Tested water pressure at 60 psi, Everything is working as intended upon departure (Customer responsibility to have device tested)
Norcross, GA 30071
Victor J.
Victor J. Checked in
Service call
Norcross, GA 30071
Tim C.
Tim C. Checked in
Replaced a bad sewer pump in basement today , tested , all working good now
Norcross, GA 30093
Braulio C.
Braulio C. Checked in
Customer will call tomorrow when they get more info
Norcross, GA 30071
Simeon R.
Simeon R. Checked in
Remove old water heater and haul away. Furnish and install new 50 gallon lowboy electric water heater with new tank shut off and thermal expansion tank. Also remove old Prv and furnish and install new Prv with main house shut off.
Norcross, GA 30093
Tim C.
Tim C. Checked in
Plumbing
Norcross, GA 30092
Tim C.
Tim C. Checked in
Plumbing
Norcross, GA 30092
Braulio C.
Braulio C. Checked in
Customer called us out for Slow, draining tub drain, customer also attempted to plunge themselves however, debris came up from overflow and tub drain, While on site customer also mention toilet had Low flow flush, discovered customers toilet to have buildup of some sort of material, cleaned as best as we could. However, there is no guarantee fix will last the next step would be to replace toilet customer understands. Presented customer with option to manually clear drain customer approved, clear drain and found flow to be good at time of departure however, informed customer that drain cleaning does not carry warranty. Customer understands.
Norcross, GA 30093
Dawson F.
Dawson F. Checked in
Returned and shut down water to house and drained. Installed new PRV and ball valve. Tested to ensure a leak free installation. Some moisture/organic growth occurring on wall. Homeowner believes it is from toilet in adjacent bathroom. Had been going on for some time prior to them moving in recently. No further issue at this time. House set to 50 psi.
Norcross, GA 30093
Travis S.
Travis S. Checked in
Found 50 gallon gas water heater leaking from the tank itself. replaced water heater with new full port ball valve and new expansion tank. Bled air out of system. Tested with no leaks or failures at time of service.
Norcross, GA 30092
Dawson F.
Dawson F. Checked in
Came out for a water heater that was not working. Arrived and found 40 gallon electric medium water heater had char marks coming out of the cover box for the upper element. Shut off the power and opened the box. Inside was completely charred through. Notified homeowner and gave her option to replace water heater. She approved estimate. We left and purchased water heater from Cowan supply. Returned and installed water heater with new pan and expansion tank. Tested to ensure proper function and a leak free installation. No further issue at this time.
Norcross, GA 30093
Tim C.
Tim C. Checked in
Customer called for dark spot in cabinet , found no leaks , but we replaced bathroom faucet with customer supplied today
Norcross, GA 30093
Dawson F.
Dawson F. Checked in
Whole house pressure test. Found and repaired 5 leaks. Left quote for prv
Norcross, GA 30093
Simeon R.
Simeon R. Checked in
Returned and ran snake through clean out in utility room to clear kitchen drain line. Tested by filling up kitchen sinks with water multiple times and dropping. At time of departure sinks where draining as they. Customer will need to install clean out on 2in arm where there is a leak. Cleaned up work area.
Norcross, GA 30092
Review
He did a good job
Mercedita - Norcross, GA 30093
Braulio C.
Braulio C. Checked in
Customer concern was dishwasher drain holding stagnant water, checked underneath kitchen sink appears to be that the dishwasher itself is no longer working, plumbing is fine. However, we did notice water pressure high which may cause other plumbing issues in house informed customer of potential issues.
Norcross, GA 30093
Braulio C.
Braulio C. Checked in
Furnish and install 50 gallon gas water heater, re-pipe as needed, as well as bring any code requirements up to date, price includes all parts and labor needed to complete install. 5/23/25: installed 50 gallon water heater, repiped as needed , installed thermal expansion tank and strap , bled all air and debris out of lines. Tested and verified all work.
Norcross, GA 30071
Dawson F.
Dawson F. Checked in
Mainline blockage in old cast iron line. Slope issues roughly 15-30’ down the line with belly holding water. Cleared blockage and flushed clean.
Norcross, GA 30093
Simeon R.
Simeon R. Checked in
Customer stated that kitchen drain line was gurgling and backing up. In basement ran camera from clean out and found that pipe is filled with grease. Recommended to customer to have drain line replaced and rerouted. Ball park estimate to do so was $4000-$4500. Can’t give exact price because demo will have to happen first. Cleaned up work area. Will credit back some of the $445 if we move forward with any other work.
Norcross, GA 30092
Review
I had three visits from Chen Plumbing. Cody was the first plumber to come over, and Dawson and an assistant came back for the second and third visits. We had to diagnose and fix an underground leak before our insurance would approve the work. Once the repair was approved, Dawson and the assistant returned to complete the job. Both of them were incredibly professional and left our home in better condition than when they arrived. I was pleasantly surprised by how they managed to keep our place clean during their visit, considering the repair was done under our kitchen floor. I am truly grateful to both of them, and they definitely deserve a raise!
Lani - Norcross, GA 30092
Dawson F.
Dawson F. Checked in
Tarp off kitchen. Cut out floor, jackhammer slab, repair waterline in slab, no replacement of concrete. No replacement of concrete/flooring included. No guarantee we can locate leak. Guarantees only an attempt to continue making holes in the slab to try and locate. Found leak under location where refrigerator was located. Repaired pinhole on 3/4 copper line. Tested to ensure a leak free install and no further issues. 1 year warranty on repaired section only.
Norcross, GA 30092
Review
Mr. Butts is the best plumber I have ever rated.
Carol MacIntyre - Norcross, GA 30092
Response from Chen Plumbing:

Hey Carol, thank you for the high praise! We're proud to have Mr. Butts on the team and glad he left such a strong impression. We'll be sure to pass this along!

Review
The best I have encountered! Thorough, knowledgeable, methodical, honest, polite.
Carrol - Norcross, GA 30092
Cody B.
Cody B. Checked in
Customer had water damage in living room ceiling that Reliable had been out for. Reliable had cut the ceiling and taped off the cut. Both toilets were found to be leaking at the flange by Reliable. There was a note about a leak under a lavatory faucet as well as a leak at shower controls, both in the upstairs hall bath. Removed the trim and found no evidence of water leaking in the wall at the shower valve. Informed customer that without definitive evidence of a leak, no work can be recommended on the shower at this time. Will return tomorrow to pull and reset the toilet in the hall bath, install a new toilet in the master bath, and replace the lavatory faucet in the hall bath. Informed customer that the condition of the flange is unknown until the toilet is off. Will give any necessary pricing to repair or replace the flanges if it’s needed. 5/20/25 Returned and installed a new American Standard faucet in upstairs hall bath. Removed the toilet in the same bathroom and found the flan
Norcross, GA 30092
Review
Nadia Almeida - Norcross, GA 30071
Response from Chen Plumbing:

Thank you so much Nadia! We appreciate it.

Review
Excellent Service!
Nadia - Norcross, GA 30071
Review
Great technician
Michael - Norcross, GA 30092
Review
Great first experience with Chen Plumbing, a solid 5 star and will use again!
Robbie Blanton - Norcross, GA 30071
Response from Chen Plumbing:

Hey Robbie, we really appreciate you taking the time to leave this. Thanks for trusting us with your plumbing needs, and we’ll be ready whenever you need us next!

Review
Chen plumbing was very responsive and the technician did an outstanding job solving my toilet issues. A sold 5 star and wiĺl use them again!
Robbie - Norcross, GA 30071
Review
Very good service and knowledgeable. The prices were too high for me.
Sunny - Norcross, GA 30071
Review
Dawson Foster visited us on the Wednesday May 7th. He and his partner were friendly enough however, my problem while being addressed, was not fixed. I had a leaky tub faucet and got a factory replacement cartridge direct from Pfister just in case it was needed. I may have been but Mr.Foster said it would cost over $400 to replace with a part I already had. It’s a 10 minute job that I have done several times so not sure where you guys get off wanting to charge that kind of money. This was kind of a test case in that soon I will need a re-pipe for my home and as we are getting ready to build out an addition for a “mother-in-law” suite, new service for that as well. You guys are now out of the running. My math thinks that if you guys charge $400+ to change out an faucet cartridge, I can’t fathom what you would charge for the work I just spelled out. Not going to public besmirch Chen but you just lost what I would consider to be a formidable job.
Allen - Norcross, GA 30071
Review
Dawson was incredibly professional and promptly identified the plumbing issue. He presented me with various options for repair and even offered referrals for restoration services after the work was done. I felt well-informed and educated throughout the process. I’m very satisfied and look forward to continuing service with Chen Plumbing.
Lani - Norcross, GA 30092
Review
I had three visits from Chen Plumbing. Cody was the first plumber to come over, and Dawson and an assistant came back for the second and third visits. We had to diagnose and fix an underground leak before our insurance would approve the work. Once the repair was approved, Dawson and the assistant returned to complete the job. Both of them were incredibly professional and left our home in better condition than when they arrived. I was pleasantly surprised by how they managed to keep our place clean during their visit, considering the repair was done under our kitchen floor. I am truly grateful to both of them, and they definitely deserve a raise!
L M - Norcross, GA 30092
Response from Chen Plumbing:

Thank you so much for your recommendation! That really means a lot. Glad to hear Cody took great care of you and that the team kept you in the loop—always here when you need us again.

Review
It was an incredible experience to have Chen reach out via text and call to follow up and keep me informed. Cody was incredibly knowledgeable, and I felt completely confident in his guidance and recommendations. Overall, I had the best experience possible, and I highly recommend this company to everyone. Thank you so much!
Lani - Norcross, GA 30092
Review
Victor was efficient and very professional Did a great job!
Chris - Norcross, GA 30092
Review
Mr Chen gave me good service but I wouldn’t use the other tech they sent out first.
John - Norcross, GA 30093
Review
Fast service… price was less then quote
James - Norcross, GA 30093
Review
Super, honest, and quality service as always!
Bob - Norcross, GA 30092
Review
Was very happy with the people from Chen Plumbing and with the work they did. Would use them again. AAA+
John - Norcross, GA 30093
Review
Great Service
John - Norcross, GA 30092
Review
Excellent service. Friendly and on time. Got the job done.
Wesley Thomas - Norcross, GA 30093
Response from Chen Plumbing:

Hey Wesley, really appreciate you taking a moment to share this. Showing up on time and getting it done right is exactly what we aim for—glad we hit the mark for you.

Review
Cory is very knowledgeable, friendly and Professional. I really like how he got the job done. If I ever need Chen again I would prefer having him do the job.
Wesley - Norcross, GA 30093
Review
Excellent Service
Samba - Norcross, GA 30092
Review
Dawson and his assistant were excellent. They were professional and were able to diagnose and correct the problem I had. Highly recommend them!
Bernadette Fegely - Norcross, GA 30092
Response from Chen Plumbing:

Thank you, Bernadette, for your kind words about Dawson and his assistant; we're glad they could help you and appreciate your recommendation!

Review
Dawson and his assistant were excellent. They were professional and were able to quickly diagnose and fix my problem. Highly recommend Dawson.
Bernadette - Norcross, GA 30092
Review
We were provided multiple options and the issue was resolved same day.
Calvin - Norcross, GA 30092
Review
Nice job!
keith - Norcross, GA 30071
Review
Great company....
John - Norcross, GA 30092
Review
Matthew was nice and professional and explained things to me well
Charles - Norcross, GA 30092
Review
Arrived on time Excellent work
Jay - Norcross, GA 30093
Review
Excellent service
Prince Jay - Norcross, GA 30093
Response from Chen Plumbing:

Hey Prince, thank you for your review! We take pride in providing excellent service, and it’s great to know we met your expectations. If you ever need us again, we’re always here to help!

Review
Highly recommended! Matthew was great.
L J - Norcross, GA 30093
Response from Chen Plumbing:

Thank you for your recommendation! If you ever need anything, we’re here to help!

Review
Cody with Chen Plumbing replaced our aging hot water heater. Work was done in a timely and efficient manner. The whole process went really well.
Ronald Berg - Norcross, GA 30092
Response from Chen Plumbing:

Thank you, Ronald, for your kind words about Cody's communication and the professionalism of our work. We are here if you need us!

Review
Shawn Ye - Norcross, GA 30093
Response from Chen Plumbing:

Thank you so much for your review Shawn! We are so glad you were happy with our services.

Review
Brian Weis - Norcross, GA 30071
Response from Chen Plumbing:

Thank you for your review Brian. We appreciate it!

Review
Great crew, worked fast and did a great job. Will be using them again. Thanks Tommy
tommy turpin - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, tommy! We're glad to hear you had a great experience with our crew and we appreciate your support.

Review
Richard Swift - Norcross, GA 30092
Response from Chen Plumbing:

Thank you, Richard, for your fantastic 5-star rating; we appreciate your support and look forward to serving you again!

Review
They are very professional and honest and respond immediately
Heather Julien - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, Heather, for your kind words about our professionalism and prompt responses! We appreciate your feedback and are glad to hear about your positive experience.

Review
First time using Chen Plumbing and it was an excellent experience. From the fact that they worked me in same day, had professional to a follow up call to ensure the service met our needs, a really pleasant experience. Will definitely call on the again.
Tricia Yarusinski - Norcross, GA 30092
Response from Chen Plumbing:

Tricia, thank you for sharing your positive experience with us! We appreciate your kind words and are glad we could provide you with excellent service. Thank you for mentioning our team's professionalism and follow-up. We look forward to assisting you again in the future.

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