Careers with Chen Plumbing
Our Team Is Growing
Chen Plumbing is seeking qualified and experienced professionals to join our family business. If you're looking for long-term employment with a company that cares deeply about doing the right thing for its employees and its clients, we'd encourage you to apply for one of our open positions! Now hiring plumbers, plumber's apprentices, customer service representatives, and dispatchers.
Google Rating
4.9
Based on 1992 reviews
Chen Plumbing
4.9
Julian Beckwith
15:53 20 Oct 26
Highly Recommend. Pricing fair and transparent. Quality of work very high.
Roy James
11:11 20 Oct 26
The technician, Anthony did an excellent job yesterday resolving all the issues I was concerned about. So far, everything is holding up perfectly. I will continue monitoring the repair, but as of right now, it is an absolute 10/10. I won’t hesitate to use Chen Plumbing again and will gladly recommend you to neighbors and family.Thanks again,Best RegardsRoy
Kanyin Keleko
21:07 19 Oct 26
He explained what was happening with my plumbing appliances very clearly.
Kimberley Parker
14:21 17 Oct 26
Tim Chen has been our family's plumber for more than 20 years. Thursday at 6:00pm we discovered a broken waterline & closed the street valve We called Chen after hours and left a message. By 6:15 we got a call back from Jenni and she booked us for the following morning. At 6:30 Tim called and said he didn't want us to go overnight without water and was on his way. He worked in the dark and by 9:00 our line was fixed and we had our water back!We HIGHLY recommend Chen Plumbing!
Rodney Tolbert
23:38 16 Oct 26
Chen Plumbing was an excellent choice they were knowledgeable and very professional
Liz M
23:19 16 Oct 26
They were able to come the same day which was amazing. The work was done in a timely manner by a courteous team who explained everything along the way. What a find!
Becky Ramsay
14:45 16 Oct 26
He was efficient, friendly and quick. He answered all my questions and we will have him come back for some planned projects.
Joe Wilson
21:50 14 Oct 26
Kept updated from the time my appointment was made until technician arrived. Alex was on time, courteous and professional. Will definitely recommend Chen plumbing to family and friends. Great service from both customer service rep and technician.
angelsflywithwings
21:56 12 Oct 26
Moved into a new neighborhood and everyone recommended Chen Plumbing. Glad I called them. Alex came out and reworked pvc pipes under kitchen sink and connection to garbage disposal due to leaks. He was very very nice and professional. I have found my new plumbing company!
Terry Carter
02:27 10 Oct 26
Highly recommend this company for your plumbing repair needs.Good plumbers and good customer service. Prices are reasonable and fair. I have used their services twice now; the most recent service date commentary is below.October 9, 2026: Plumber Bruce Seth performed labor intensive excellent service to repair my home drain line on October 8 at a reasonable price and was very detailed in his diagnosis of the problem and detailed in his written description of the repair which will be needed if my home goes on the market in the near future.The company also subsequently provided me a written letter to support that the work was completed per code so I would have the necessary documentation for my home ownership records. I will definitely be using their services again.
Pierce Evans
21:47 09 Oct 26
Great service and truly professional. I have counted on Chen Plumbing for decades to take care of various properties and I am never disappointed.
Kelly Wade
18:28 09 Oct 26
Chen Plumbing gave great customer service and a thorough and fair estimate. Once I approved the work, they were done before I knew it! Thank you Chen Plumbing!
Michael Thun
20:59 07 Oct 26
Shane quickly diagnosed the problem with the circulating pump on our tankless water heater and replaced it with a new one. This was necessary because it was leaking and very hot. He also repaired an outdoor faucet that was vulnerable to freezing and difficult to turn on and off.Shane is a remarkable person who takes great prided in doing an exceptional job as a plumber. I give him my highest recommendation.
Mary Kay Krieger
18:17 06 Oct 26
I called Chen on a Friday evening. I suspected my drain pipe was clogged. They arrived 2 hours later, & diagnosed the problem. They checked everything out to make sure all was working properly. Since they had to remove a toilet to look in the pipe, they offered to replace my 41 year old toilet. They had a new one on their truck! They made it really convenient & I knew the toilet needed replacing. They did a great job, were really nice & followed up afterward. Thank you Tim & Otto! You were easy to work with, fast & effient! Jenny in the office was awesome, too! 😊
Neil Hediger Real Estate
17:32 04 Oct 26
After living in Atlanta for over 35 years, I finally have found THE BEST plumber in town. Tim Chen and his very capable, professional crew at Chen Plumbing are prompt, quite knowledgeable about their work, very pleasant to work with and the whole company team is polite and responsive. I've worked with him on not only my personal properties, but have happily recommended and referred him to my clients. I trust him! Neil Hediger-Compass Realty-Atlanta Board Top Producer
Warren Harriday
16:10 04 Oct 26
Garbage disposal installation. Excellent service, professional, thorough and knowledgeable. I would ask for this plumber again withiut question. Impressionable to say the leadt
KC Fuller
21:15 30 Sep 26
After our copper pipes had repeated leaks, we decided it was time to repipe the entire house. It’s a huge undertaking, and we’re happy we chose Chen Plumbing. Cody and David are professional and highly skilled, and Cody’s prior experience with repiping put us at ease. He explained clearly how the process would work and kept us posted each day. We recommend Chen Plumbing highly.
Pilgrimage UCC FinSec
19:57 30 Sep 26
The technicians diagnosed the problem, presented options and completed the repair/replacement the next day. The worksite was cleaned up nicely.
S B
21:19 29 Sep 26
Shane has the been one of the best service people we've had. He diagnosed our leaky sink valve problems and gave us a good fair price for his labor. Super knowledgeable and we'll be getting our water heater replaced by him in the future. He was also super fast and we booked appointments with 3 companies.
Sue McMillan
20:59 29 Sep 26
I couldn't have been luckier to get Simeon as my plumber. He did an amazing job and I had a whole all around great experience with scheduling and communications down to all the work I needed.
Alice Is Afraid
19:37 28 Sep 26
Simeon was great! I've never really called a plumber before, but he was calm, friendly, and did exactly what was needed. I'm absolutely coming to Chen Plumbing next time I need work done.
Michael Schwartz
19:19 28 Sep 26
Shane did incredible work replacing our water heater. Very knowledgeable and a fast worker.
Ang
19:35 26 Sep 26
I called them because my neighbor used them for a similar small issue and I wanted to have someone professional to diagnose it before self treat.They were very good with communication before the appointment. They came on time with shoe covers.But they wanted to upsell me to replace my heater, flush my heater for a high ticket, which is completely not needed for me. My complex is very very new, my heater is perfectly fine, not even 6 years old. A small gesture cause literally zero dollar, they wanted to sell me a new heater for $7-800.They charge $49 for a visit with no treatment is a lot. And it will be fine if they give me options to fix the problem without selling me for a high ticket immediately.. there are plenty of options locally I can choose from. I could have it assessed for free from local business, but went with them because of my neighbor. Not sure if it’s a different guy came out, I am very disappointed. $50 is a lot.
Mike Costigan
22:46 25 Sep 26
⭐⭐⭐⭐⭐I can’t say enough good things about Dawson and Chen Plumbing.We had an emergency at our property when the well pump that supplies water to our barn went out. I called Chen Plumbing, and they responded immediately. Dawson came out, and from the moment he arrived, he was exceptional—friendly, professional, knowledgeable, and, most importantly, someone you immediately felt you could trust.He diagnosed the problem, was completely straightforward and honest about what needed to be done, and did a stellar job getting everything taken care of.What impressed me just as much happened afterward. After Dawson left, I realized I had completely forgotten to ask him about some additional plumbing work we needed done under the sinks in our master bedroom and bathroom. I contacted Chen Plumbing again, and they promptly arranged to have Dawson come back out the very next day.That kind of responsiveness and service is increasingly hard to find.Dawson and Chen Plumbing are the kind of people that others in the service industry should take note of. This is how you earn a customer for life: show up when you say you will, know what you’re doing, treat people well, be honest, and exceed expectations.They did exactly that.I won’t call another plumber. Chen Plumbing will be my first call for anything plumbing-related from now on, and I’ll gladly recommend Dawson and Chen Plumbing to anyone who asks.Absolutely outstanding experience from beginning to end. Five stars without hesitation.
Rishabh Surana
19:25 25 Sep 26
Good company, great customer service! Chase made sure everything was working well.
Mr Shawn
15:47 25 Sep 26
Chase and his partner was awesome ! Nice/Cool Guys. Chase Found the leak, explained the issue and solution! Fix it on the spot! They were fast, and efficient! All good 💯
Mindy Boswell
19:35 24 Sep 26
I’ve had multiple plumbing issues over the past couple weeks including a sink disposal issue and bathtub leak. Chen Plumbing has been very responsive and efficient with the repairs. Tim was great with communicating the issue, a solution and provided photos/documentation. I have used this company before and will continue using them in the future. Highly recommend.
Dee Aycock
01:25 24 Sep 26
I would HIGHLY recommend CHEN PLUMBING! I have been using this company for 8 years and the quality work and superior customer service cannot be beat. I have tried many plumbers and always had issues. Chen always excels and puts there customers first. Shane and Cameron installed a new tankless hot water heater today and fix other plumbing throughout the house. They did a phony job and did not try to sell me anything I didn't need. I highly recommend Chan Plumbing and the amazing crew.
Davida Najmaister
23:48 23 Sep 26
Very professional and respectful. They did a great job and even helped me push my mom’s wheelchair when I wasn’t able. So kind!
Sabrina Lee
14:42 21 Sep 26
very good attitude, and experiencedI have not decided to use the service yet due to the high price.
Jennifer Hornbuckle
22:16 19 Sep 26
Tim Chen and the Chen Plumbing team were great! Excellent service! Very caring, thorough, and done quickly! Thank you!
Eric Leiserson
21:52 18 Sep 26
I found everyone at Chen plumbing to be super responsive, friendly and knowledgeable with the pluming work high quality done by hard working pros going the extra mile to deliver at a reasonable price
Butch Reece
01:38 17 Sep 26
Chen Plumbing and their technician Alex were very professional, prompt and courteous. Took care of our issue so quickly and with very fair cost. Thanks, and we highly recommend Chen for all your plumbing needs.
Carla Johnston
15:07 16 Sep 26
Positive experience! Knowledgeable, on time, efficient, and friendly! The only trade off was that it was quite pricey.
Matt Caton
20:40 15 Sep 26
The technicians were honest, efficient, and did a great job. Not to mention the price was more than reasonable. Will definitely be using Chen going forward.
donald lynn
15:26 15 Sep 26
Had I had known that they were out of Norcross I would have called another (local) closer company, but Chase was repectful and showed responsibility to the job at hand. Had my problem been in the house or close in the sewer line he would have been prepared for the job, but at 135 feet he had to go get big pressure jet machine did the job perfectly best of all no digging when pipes are 13 feet down.
Tracie Caldwell
17:49 14 Sep 26
Cody is amazing! We request him every time. Always professional, reliable, and does an excellent job. Highly recommend!
Phillip Atkinson
16:43 14 Sep 26
We had a great experience with Chen Plumbing. Great customer service. They were very professional and fixed our problem quickly .
Gillian Miles
18:23 13 Sep 26
Shane was descriptive and walked me through the process of flushing my tankless water heater. He also noticed a cap to the sewer pipe was broken and showed me what to buy. I appreciate his professionalism.
Christy Lee
20:28 11 Sep 26
Alex was very amiable and explained all our concerns thoroughly. He was in and out so fast for same day service.
Jaime Robtison
16:24 11 Sep 26
Anthony listened to the situation and made recommendations to prevent us from repeating steps we had already taken. He was knowledgeable and concerned about transparency and understanding. Excellent service!
Aznin Atl
15:32 11 Sep 26
The service process was seamless from the initial quotation through project completion. The work was delivered on schedule with full price transparency. The technician, Shane Silva, demonstrated exceptional expertise and executed the task to a high standard. I am very satisfied with the services provided.
Mandy Norton
20:52 10 Sep 26
Chen Plumbing Shane was very nice and new what was wrong with my stove right away.he fix it with no problem and was very polite.
Jeff Purdy
17:47 10 Sep 26
Very professional and friendly. They explained the process and work hard on making it happen. I would have this crew back again for any plumbing needs.
Mallory H
14:05 10 Sep 26
Very competitive pricing and a wonderful technician. Alex did a wonderful job and didn’t leave until everything was confirmed to be in working order. I liked how he didn’t have to rush through the job and took his time
Jaymie Landry
14:41 09 Sep 26
Chen Plumbing came recommended to me by a friend. I gave them a call in the morning and within the hour they were at my home doing a thorough inspection. Unfortunately, there was quite a bit of work that needed to be done, and when they quoted me, they gave four different options to ensure that I was getting the best choice for me and my family. From there, we scheduled the work for a few few days down the road since it would take all day. Prior to the work beginning, they sent out a third-party company, Provisions To prep my house and make sure that we contained any sort of dust. On the day of work Chase and his colleague arrived promptly, worked around the clock and were incredibly thorough. At the end of the job, they cleaned everything up and left no Stone unturned .They were personable. They built rapport And even gave my needy dog extra attention. I will highly recommend Chen Plumbing to anyone in need of service.
Belinda Reese
20:14 06 Sep 26
Shane was amazing today. He is definitely positive representation of this plumbing company. It's obvious that he loves his work and that he enjoys people. He was very helpful informative and extremely customer service driven. You do not get the impression that he's trying to manipulate the circumstances particularly when there is a problem in your home you want someone who is genuine and trustworthy.
John Hightower
23:55 04 Sep 26
Professional and knowledgeable. Provided an effective solution to my issue. Will recommend to others.
Clayton Gaddis
15:16 04 Sep 26
Like always, Chen was professional, quick, and transparent. My go to for all plumbing needs. Highly recommend.
Matthew Reeves
20:16 03 Sep 26
Great experience having a whole-house water filter and water heater installed. I highly recommend.
- Fully-paid health insurance
- Paid Time Off (PTO), Paid Holidays, Paid Sick Days
- Commitment to work-life balance
- No on-call scheduling
- Ongoing education and advancement
- 401K with company match
Not An Ordinary Company
Chen Plumbing Provides a Family Culture With Ample Opportunities for Growth
Job Requirements
- Excellent communication skills.
- Critical thinking to weigh various solutions.
- Excellent time management.
- A clean driving record.
- Willingness to learn and be teachable.
- Contact us to learn more.
Careers
- Technician
- Apprentice
- Warehouse
- Customer Service
- Dispatch
- Management
- Sales
