Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the quality of the work, the professionalism of the technicians, the promptness of the service, and the fair pricing. Customers also appreciate the helpfulness of the customer service representatives and the efficiency of the plumbers. The recurring themes in the positive reviews include the expertise of the technicians, the quality of the work, the promptness of the service, and the fair pricing. However, there are also a few negative reviews, which mainly focus on the cost of the services. Despite these negative reviews, the positive reviews outweigh the negative ones, indicating that Chen Plumbing generally provides high-quality services and customer satisfaction.
Job Locations and Reviews
Matthew came out to flush out my tankless water heater yesterday. Can't say enough good things about his service - passionate about what he does, friendly, efficient, and incredibly knowledgeable. Matthew also took a look at a couple of other items that I had questions about and left me with some thoughtful insight about additional preventive work we need to consider. I plan to approve that estimate in the next couple days. I really hope gets to come back out to do the work - 5+ stars.
Brylen and the team provided excellent service. They were very punctual and attentive, and diagnosed. The root of my problem came with a game plan. It was fixed within two hours, and above and beyond to make sure that everything was working correctly, I cant say anything but great things about Chen Plumbing
Hey Solomon, thank you for the thoughtful review! We’re so glad to hear Brylen and the team took great care of you and got everything resolved quickly and thoroughly. It means a lot to hear your kind words, and we’re grateful you chose Chen Plumbing!
Great experience! Our tech (named Cody) did a fab job. Service was quick, sensitive to times that worked for us, and rescheduled promptly after we experienced a power outage that disrupted our original service time.
Hey BeCa, really glad to hear everything went smoothly. Cody’s great at staying flexible and keeping things on track, and we’re happy the timing worked out for you. Thanks for choosing us—we appreciate it!
Chens Plumbing guys were really nice, patient, and observant. I would highly recommend them.
Thank you Natalie—we’re very glad to hear our team was courteous, patient, and attentive. We truly appreciate your recommendation.
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