Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The recent reviews expresses a positive sentiment towards Chen Plumbing. The reviewers consistently mention the helpfulness, professionalism, and quality of service provided by the company's technicians. They praise the technicians' expertise, punctuality, and ability to solve plumbing issues effectively. Additionally, customers appreciate the company's transparency in pricing, with some mentioning reasonable costs compared to other plumbing companies. The reviews also highlight the cleanliness and respect for customers' homes during the plumbing work. Overall, the sentiment is positive, with customers expressing satisfaction with Chen Plumbing's services and recommending the company to others.
Job Locations and Reviews
I cannot say enough about Braulio Cobarruvias and his partner!! My disabled elderly mother had significant plumbing work done on the outside of her home 3 years ago and Braulio performed a camera service and found a tear or belly in the pvc pipes. I was devastated because my mother is also on a fixed income and I was laid off recently. The professional service and the empathy was unmatched!!! We were treated kindly and they took time to explain everything they were doing, what they found, a quick Look at the inside of the house to measure the overall psi. They have 5 stars for a reason!!! Again, I cannot say enough about Braulio's customer service. I rarely write reviews but they more than deserve 5+++ stars for their expertise and more importantly to me & my mother... their heart. We have all gone through different things lately and it feels awesome to not feel taken advantage of. It feels great to know that if the original plumber doesn't make the necessary repairs I have 2 great professional licensed plumbers that won't disappoint.
Hey Shawanda, thank you so much for taking the time to write such a thoughtful review. We know how stressful plumbing issues can be—especially in situations like this—and it means a lot to us that Braulio and his partner were able to provide both the expertise and the care your mother deserved. We truly believe in treating every customer right, and it’s wonderful to hear that came through in your experience. Please don’t hesitate to reach out if we can be of help again in the future. Wishing you and your mother all the best.
Cody did an excellent job of installing our new hot water heater. He knew what he was doing, explained everything well and was good to work with.
Hey Jenny, thank you for the great review! We're glad to hear Cody took good care of you and that everything with your new water heater went smoothly. We appreciate your business and are always here if you need us in the future.
Dawson and his assistant did an excellent job managing my kitchen sink issue. I have an old home with numerous issues and they navigated each new pitfall and busted fitting as they went. They were thorough running the water for a long time and rechecking the crawlspace over and over to make sure there were no more leaks or issues. I'm extremely happy with their service, they didn't rush and truly made it feel like they cared to fix ALL the issues and not "bandaid" anything to rush to the next job. THANK YOU!
Hey Tiffany, thank you for taking the time to leave this review. We are glad Dawson and his assistant were able to work through everything and make sure the job was done properly. Older homes definitely bring their own surprises, but we’re always happy to take the extra time to get it right. We appreciate you having us out.
These guys are so much better than the thieves at Keep Smiling / Gwinnett plumbing. They quoted me $3000 to replace existing home depot everbilt sewage ejector pump while these guys did the same thing same product and everything for $1500. Dawson really helped and took time and effort to make me understand why the everbilt with tethered float switch was a bad design and even after offsetting the plumbing to give it more room the float switch would probably still fail or get stuck against the basin wall. Dawson installed a Zoeller M264 sewage pump which has a vertical float switch and doesnt need enough room to lift up as tank fills in. Overall, I recommend these guys for any plumbing needs.
Hey Hari, thank you for the great review. We’re glad Dawson was able to help and that you had a good experience with us. It’s important to us that customers feel informed and confident about the work being done. We truly appreciate the recommendation and are here if you ever need us again.
Polite, easy to deal with, extremely responsive, didnt charge me for anything I didnt need. I would recommend to anyone
Hey Ricardo, thank you for the recommendation! We’re glad everything went smoothly and that you felt well taken care of. We appreciate your business and are here if you ever need us again.
Great experience from start to finish. Front office and Tech were both great.
Hey Daniel, thank you for the review! Glad to hear both the office and the tech took good care of you. We appreciate you choosing us and are here anytime you need us.
Mr. Braulio was completely professional and transparent about fixing the outside water spigot. He also evaluated and tested the water heater and offered suggestions on improvements. We are very pleased with his work.
Hey Dora, thank you for the feedback. Glad Braulio was able to help with both the spigot and the water heater. We’re pleased to hear you’re happy with the work, and we’re here if anything else comes up.
Chen plumbing and Cody specifically did a great job trouble shooting and then fixing my issues. Any time they are needed they come through!
Hey Chuck, thank you for the review! Glad Cody and the team were able to get everything sorted out for you. We appreciate your continued trust and are always here when you need us.
Braulio and David are soooo conscientious, they are honest, explain things clearly.And Tim Chen is also sooo honest. He doesnt sell anything that the customer doesnt need. I highly recommend Chen plumbing
Thank you for the review Cathy. We’re glad Braulio, David, and Tim were able to help. We really appreciate the recommendation and your trust in us.
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