Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Job Locations and Reviews
I found Chen from Google ratings. I called for help at 11 AM on Friday. They booked me for Monday. When I said I had no hot water, they said they would try to find a team that could come in the afternoon. Emails kept me in touch when the found a team and dispatched it. By 5 PM the team arrived. They found and fixed the problem quickly. But since they could not understand why it had happened; they continued to work on the phone with the manufacturer to try to eliminate the possibility that it would recur. By the time they left, I was convinced that I was not just lucky. Rather I am confident that Chen Plumbing is a well-organized company who wants to give good service and succeeds in doing so.
Thank you so much for sharing your detailed experience with Chen Plumbing. We’re happy to hear that you felt well taken care of and that our team could resolve your issue promptly. At Chen Plumbing, we strive to go above and beyond for our customers, ensuring not just a quick fix but also addressing potential future concerns. Your kind words about our organization and commitment to service mean a lot to us. We’ll make sure to share your feedback with the entire team—they’ll be so encouraged to know their efforts made such a positive impression. If you ever need assistance again, we’re always here to help!
Chen Plumbing, and Eric Turner in particular, did an outstanding job installing our new tankless water heater. He answered all my questions thoroughly and addressed all my concerns. The price was reasonable too!
Thank you, Erin, for your wonderful feedback! We're glad to hear that Eric was able to assist you effectively and that you're pleased with your new tankless water heater. Your satisfaction means a lot to us!
Dawson did an excellent job troubleshooting and correcting a variety of issues related to our old cast iron pipes. He was also very professional and tidy!
Thank you, Feagan, for your kind words about Dawson's excellent work and professionalism; we truly appreciate your feedback!
Eric Turner from Chen plumbing is amazing. Problem solver, detail oriented, kind, and communicative. My highest recommendation.
Thank you, Ryan, for your wonderful feedback about Eric; we’re grateful for your highest recommendation and glad to hear about your positive experience!
I highly recommend Chen Plumbing! Hunter arrived quickly, and resolved the problem with my dishwasher quickly. Everyone I spoke to at Chen (from making the appointment, to scheduling the arrival and ultimately the tech visit) was super friendly and professional!
Thank you, Deanna, for your fantastic review! We're glad to hear that Hunter was able to resolve your dishwasher issue promptly and that our team provided you with friendly and professional service. Your recommendation means a lot to us!
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