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Plumbers in Roswell, GA

Best Local Plumber in Roswell, GA

Established in 1998, Chen Plumbing is a family-owned business that has served the local community with top-notch residential plumbing services in Roswell, GA for over two decades. Our legacy, built over three generations, stands as a testament to our expertise and dedication to superior service.

From the historic streets and charming shops of downtown Roswell to the beautiful neighborhoods and expansive estates, we have the knowledge and expertise to handle any plumbing issue, big or small. Whether you need a simple faucet repair or a complete repiping of your home, we are here to help.

We are not just another plumbing company; we are part of the fabric of the Roswell community. You can trust us to handle all your plumbing needs with the utmost professionalism and efficiency.

Give us a call today at 678-621-6363 to schedule service.

World-Class Plumbing Service in Roswell, GA

We feel that our clients deserve industry-leading quality right here in Roswell, GA. We offer a complete range of home plumbing services to keep your home and family safe and comfortable.

Leak Repair

Our team at Chen Plumbing is skilled at quickly identifying and repairing leaks, preventing water waste and protecting your property from potential damage.

Drain Cleaning

Clogs and stoppages don't stand a chance against our drain clearing technology and expertise. We utilize specialized cameras and hydrojetting to tackle even the most difficult clogged drains.

Bathroom Installation

Transform your bathroom with our professional installation services. We install everything from sinks and toilets to showers and bathtubs, enhancing both functionality and aesthetics.

Gas Inspection and Installation

Chen Plumbing prioritizes safety by offering thorough gas line inspections and installations. We check for any leaks or damage and ensure everything is installed correctly.

Inspection Services

Our regular inspection services can help you avoid future plumbing issues. We thoroughly check pipes, drains, fixtures, and water pressure.

Residential Plumbing Repair & Installation

Whether it's fixing a leak or installing a new fixture, our wide-ranging repair and installation services maintain your home's plumbing efficiency.

Emergency Plumbing Service

For any unexpected plumbing problems, we offer round-the-clock emergency services, providing immediate attention to minimize damage and disruption.

Water Treatment Services

We provide water treatment services to ensure that the water in your home is clean and safe. This includes the installation of water softeners, filters, or purification systems.

Water Heater Services

From installation and repair to regular maintenance, our water heater services ensure efficient operation and a longer lifespan for your heater.

Sewer Main Repair

Our expert team handles sewer main issues, diagnosing and repairing problems to ensure the proper functioning of your entire plumbing system.

Why Choose Chen Plumbing?

At Chen Plumbing, we understand that plumbing issues can be stressful and disruptive. That's why we are committed to providing our customers with the highest level of service and care. We offer transparent pricing, flexible scheduling, and open communication channels, so you can always stay informed and in control of your plumbing project.

  • Family-Owned Business: We are a local, family-owned business with a legacy that spans three generations. We understand the unique needs of our community and are dedicated to serving you like family.
  • Highly Rated: Our consistently high ratings across various platforms are a testament to our commitment to quality and customer satisfaction.
  • Highly Recommended: Our clients' recommendations speak volumes about our service excellence and reliability. We have built lasting relationships based on trust and professionalism.
  • Licensed and Trained Plumbers: Our team comprises highly trained and licensed plumbers who are equipped with the skills and knowledge to handle any plumbing issue efficiently.
  • Efficiency and Accuracy: We take pride in our ability to work quickly and accurately, ensuring your plumbing issues are resolved correctly the first time around.
  • Leading Technology: We use the latest technology in the industry to diagnose and resolve your plumbing issues, ensuring effective and long-lasting solutions.

Call 678-621-6363 today to schedule service with the most reliable plumber in Roswell, GA!

Recent Jobs and Reviews in Roswell, GA

Rated 5.0 out of 5 stars based on 21 customer reviews

Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the plumbing service. Customers consistently express high satisfaction with the professionalism, knowledge, and efficiency demonstrated by the service providers. The reviews highlight excellent customer service as a recurring theme, with particular appreciation for clear communication, thorough explanations of issues and solutions, and prompt arrival times. Many customers mention the technicians' honesty and straightforwardness when discussing problems and pricing options. Timeliness is another frequently praised aspect, with numerous mentions of quick response times and efficient completion of work. The overall tone is decidedly positive, with many customers indicating they would use the service again or recommend it to others. There is a strong sense of trust and confidence in the quality of work performed, with several customers noting they have been repeat clients over many years. The professional demeanor and respectfulness of the technicians in customers' homes also stands out as a consistent positive attribute throughout the reviews.

Job Locations and Reviews

Returned to install 16 inch frost free hose bib that we ordered a couple weeks back. After installation secured hose bib to wall and used quick Crete to seal old penetration for standard hose bib checked for leaks and proper
Returned to install 16 inch frost free hose bib that we ordered a couple weeks back. After installation secured hose bib to wall and used quick Crete to seal old penetration for standard hose bib checked for leaks and proper
Cody A.
Cody A. Checked in
Returned to install 16 inch frost free hose bib that we ordered a couple weeks back. After installation secured hose bib to wall and used quick Crete to seal old penetration for standard hose bib checked for leaks and proper
Roswell, GA 30076
For this customer they got a few things that are wanting done, I gave different solutions on what we can do for them, they need a shower valve installed in the guest hallway bathroom, they need two new service stop valves installed underneath the lavatory sink, a new hose Bibb in the front of the home, followed by removal of plumbing in there basement, they want to go a different route so that’s why they wanted it removed. At this time these are just estimates. One thing to note, on the water heater, there is a possible back draft issue due to the melted plastic on the nipples, I would seek for a hvac contractor to take a look at the venting. The water heater is on a plastic pan which is strongly not recommended.
For this customer they got a few things that are wanting done, I gave different solutions on what we can do for them, they need a shower valve installed in the guest hallway bathroom, they need two new service stop valves installed underneath the lavatory sink, a new hose Bibb in the front of the home, followed by removal of plumbing in there basement, they want to go a different route so that’s why they wanted it removed. At this time these are just estimates. One thing to note, on the water heater, there is a possible back draft issue due to the melted plastic on the nipples, I would seek for a hvac contractor to take a look at the venting. The water heater is on a plastic pan which is strongly not recommended.
Shane  S.
Shane S. Checked in
For this customer they got a few things that are wanting done, I gave different solutions on what we can do for them, they need a shower valve installed in the guest hallway bathroom, they need two new service stop valves installed underneath the lavatory sink, a new hose Bibb in the front of the home, followed by removal of plumbing in there basement, they want to go a different route so that’s why they wanted it removed. At this time these are just estimates. One thing to note, on the water heater, there is a possible back draft issue due to the melted plastic on the nipples, I would seek for a hvac contractor to take a look at the venting. The water heater is on a plastic pan which is strongly not recommended.
Roswell, GA 30075
Review
Shane was super helpful! He walked us through all the steps and gave us all the information. He was super respectful of our space. Most importantly, our hot water and toilets were up and running in no time! We signed up to be a member. Thanks again, Chen Plumbing!
Irene - Roswell, GA 30075
For this job, I did a couple things replaced the angle stop on the toilet due to a small drip coming off of the angle stop following that replace the supply line in the discussion plate once complete. There are no leaks. Also went ahead and install the new toilet handle, followed by a fill valve and a new flapper got rid of the old system. The customer had updated it a little bit to furthermore, we also Replaced the price Fister shower cartridge upstairs. The customer wasn’t getting any hot water in the guest hallway bathroom so therefore that is what I recommended we replace is the cartridge and it did the fixed perfectly fine. CUSTOMER has hot water and there’s no further issues with that went back with white caulk to seal the trim plate. No leak after installation. Customer decided to sign up for our membership, so thank you and the customer is all set until further notice.
For this job, I did a couple things replaced the angle stop on the toilet due to a small drip coming off of the angle stop following that replace the supply line in the discussion plate once complete. There are no leaks. Also went ahead and install the new toilet handle, followed by a fill valve and a new flapper got rid of the old system. The customer had updated it a little bit to furthermore, we also Replaced the price Fister shower cartridge upstairs. The customer wasn’t getting any hot water in the guest hallway bathroom so therefore that is what I recommended we replace is the cartridge and it did the fixed perfectly fine. CUSTOMER has hot water and there’s no further issues with that went back with white caulk to seal the trim plate. No leak after installation. Customer decided to sign up for our membership, so thank you and the customer is all set until further notice.
Shane  S.
Shane S. Checked in
For this job, I did a couple things replaced the angle stop on the toilet due to a small drip coming off of the angle stop following that replace the supply line in the discussion plate once complete. There are no leaks. Also went ahead and install the new toilet handle, followed by a fill valve and a new flapper got rid of the old system. The customer had updated it a little bit to furthermore, we also Replaced the price Fister shower cartridge upstairs. The customer wasn’t getting any hot water in the guest hallway bathroom so therefore that is what I recommended we replace is the cartridge and it did the fixed perfectly fine. CUSTOMER has hot water and there’s no further issues with that went back with white caulk to seal the trim plate. No leak after installation. Customer decided to sign up for our membership, so thank you and the customer is all set until further notice.
Roswell, GA 30075
Brylen W.
Brylen W. Checked in
Installed new 4” spread lav faucet in main bathroom inside front door, with new pop up assembly, and also new cpvc water stops due to the cpvc pipes not being very sturdy I was worried about snapping the pipe somewhere else so I cut the, off and installed new with new supply lines and also installed customer supplied comfort tee for the previously installed grundfos recirc pump. Let glue dry then turned water back on to test. No leaks or issues.
Roswell, GA 30075
For this customer took a look at all his fixtures. He had moved in about a couple weeks ago to this new house and there’s no tell on what fixtures were used previously from the prior homeowners so there was a little bit of discoloration in the water, causing these issues so what I recommended is, we could flush the water heater, but it could have a Negative effect on the water heater or the plumbing system so what I recommended is we can flush the water heater, but there would be no guarantee that it would solve the problem of the brown water that’s potentially in the water. I think they just need to be flushed out all the faucets to get all the brown water out of the system and go from there at this time I recommended to replace the pressure reducing valve due to the fact that the pressure is at 1:20 and should be a lot lower than that so that is what we will be replacing on Sunday. It works better for the customer so at this time, we have a scheduled job for a PRV replacement on Sund
For this customer took a look at all his fixtures. He had moved in about a couple weeks ago to this new house and there’s no tell on what fixtures were used previously from the prior homeowners so there was a little bit of discoloration in the water, causing these issues so what I recommended is, we could flush the water heater, but it could have a Negative effect on the water heater or the plumbing system so what I recommended is we can flush the water heater, but there would be no guarantee that it would solve the problem of the brown water that’s potentially in the water. I think they just need to be flushed out all the faucets to get all the brown water out of the system and go from there at this time I recommended to replace the pressure reducing valve due to the fact that the pressure is at 1:20 and should be a lot lower than that so that is what we will be replacing on Sunday. It works better for the customer so at this time, we have a scheduled job for a PRV replacement on Sund
Shane  S.
Shane S. Checked in
For this customer took a look at all his fixtures. He had moved in about a couple weeks ago to this new house and there’s no tell on what fixtures were used previously from the prior homeowners so there was a little bit of discoloration in the water, causing these issues so what I recommended is, we could flush the water heater, but it could have a Negative effect on the water heater or the plumbing system so what I recommended is we can flush the water heater, but there would be no guarantee that it would solve the problem of the brown water that’s potentially in the water. I think they just need to be flushed out all the faucets to get all the brown water out of the system and go from there at this time I recommended to replace the pressure reducing valve due to the fact that the pressure is at 1:20 and should be a lot lower than that so that is what we will be replacing on Sunday. It works better for the customer so at this time, we have a scheduled job for a PRV replacement on Sund
Roswell, GA 30076
For this customer he wanted us to install a recirculating pump on the hot water line and install it with the flexible connection on the gas water heater, i told them unfortunately we don’t use the flexible connections so therefore we have to hard pipe the water lines and that is what we completed. To add to that, the comfort valve needs to be installed as well. We did not do this part of the service due to fact of the current configuration of the supply lines underneath the sink and the faucet. The faucets are 20 years old and the supply lines are as well. The service stops are on cpvc and followed by Pex supply lines that are 20 years old. In order to install the comfort valve properly we would have to have the faucet replaced in order to make the proper connections. At this time the homeowner declined, to do that part of the service, didn’t complete due to liable issues. 
Recommendation to install the comfort valve tee
Replace lavatory faucet, replace both hot and cold service stops
For this customer he wanted us to install a recirculating pump on the hot water line and install it with the flexible connection on the gas water heater, i told them unfortunately we don’t use the flexible connections so therefore we have to hard pipe the water lines and that is what we completed. To add to that, the comfort valve needs to be installed as well. We did not do this part of the service due to fact of the current configuration of the supply lines underneath the sink and the faucet. The faucets are 20 years old and the supply lines are as well. The service stops are on cpvc and followed by Pex supply lines that are 20 years old. In order to install the comfort valve properly we would have to have the faucet replaced in order to make the proper connections. At this time the homeowner declined, to do that part of the service, didn’t complete due to liable issues. 
Recommendation to install the comfort valve tee
Replace lavatory faucet, replace both hot and cold service stops
Shane  S.
Shane S. Checked in
For this customer he wanted us to install a recirculating pump on the hot water line and install it with the flexible connection on the gas water heater, i told them unfortunately we don’t use the flexible connections so therefore we have to hard pipe the water lines and that is what we completed. To add to that, the comfort valve needs to be installed as well. We did not do this part of the service due to fact of the current configuration of the supply lines underneath the sink and the faucet. The faucets are 20 years old and the supply lines are as well. The service stops are on cpvc and followed by Pex supply lines that are 20 years old. In order to install the comfort valve properly we would have to have the faucet replaced in order to make the proper connections. At this time the homeowner declined, to do that part of the service, didn’t complete due to liable issues. Recommendation to install the comfort valve tee Replace lavatory faucet, replace both hot and cold service stops
Roswell, GA 30075
Customer wanted sewer line reviewed for new buyer pulled toilet to camera line after camera work reset toilet and checked for leaks and proper function. Reviewed issue with water heater gave options to repair/replace customer wanted to wait on heater work.
Customer wanted sewer line reviewed for new buyer pulled toilet to camera line after camera work reset toilet and checked for leaks and proper function. Reviewed issue with water heater gave options to repair/replace customer wanted to wait on heater work.
Cody A.
Cody A. Checked in
Customer wanted sewer line reviewed for new buyer pulled toilet to camera line after camera work reset toilet and checked for leaks and proper function. Reviewed issue with water heater gave options to repair/replace customer wanted to wait on heater work.
Roswell, GA 30075
Review
Unexpected pluming issues can go south real fast. We were referred to Chen by a family friend, and tech Cody was assigned to our job. Not only was he knowledgeable and experienced, but he was honest and straightforward—which can be rare qualities these days. He went above and beyond to get the job done, and we absolutely trusted his recommendations. We would definitely recommend Chen— specially Cody to anyone needing plumbing work. 110% satisfied.
Jennifer - Roswell, GA 30076
Customer had main line break on 1” PVC due to sharkbite repair. Gave option to repair or replace line. Also looked to replace main valve with ball valve for easier usage and replace hose Bibb with frost free hose Bibb. Repaired section of main line and waited for glue to dry. Cut on water and checked for leaks. Will return for other work. Had to redo repair because fitting separated. Waited for glue checked for leaks. Backfilled hole.
Customer had main line break on 1” PVC due to sharkbite repair. Gave option to repair or replace line. Also looked to replace main valve with ball valve for easier usage and replace hose Bibb with frost free hose Bibb. Repaired section of main line and waited for glue to dry. Cut on water and checked for leaks. Will return for other work. Had to redo repair because fitting separated. Waited for glue checked for leaks. Backfilled hole.
Cody A.
Cody A. Checked in
Customer had main line break on 1” PVC due to sharkbite repair. Gave option to repair or replace line. Also looked to replace main valve with ball valve for easier usage and replace hose Bibb with frost free hose Bibb. Repaired section of main line and waited for glue to dry. Cut on water and checked for leaks. Will return for other work. Had to redo repair because fitting separated. Waited for glue checked for leaks. Backfilled hole.
Roswell, GA 30076
Replaced a toilet fill valve , no charge
Replaced a toilet fill valve , no charge
Tim C.
Tim C. Checked in
Replaced a toilet fill valve , no charge
Roswell, GA 30076
Replace a hose bib in the back of home with new pex A hose bib and add shut off valve inside the crawl space
Replace a hose bib in the back of home with new pex A hose bib and add shut off valve inside the crawl space
Tim C.
Tim C. Checked in
Replace a hose bib in the back of home with new pex A hose bib and add shut off valve inside the crawl space
Roswell, GA 30076
Review
Amazing service and resolve the mysterious water leak in my home
Steve Zhou - Roswell, GA 30076
Response from Chen Plumbing:

Thank you for the great review, Steve. We are thrilled our team was able to track down the leak and get it resolved for you. We truly appreciate your trust.

Customer stated that there was low flow on hot water and shower. Tested and found that on cold side water pressure was fine and then as soon as we went to the hot side, there was no water pressure. Turn water off the house and took a part to inspect cartridge and shower valve. Didn’t find any issues or buildup on cartridge. Stated to customer that the best moving step will be is to replace the shower valve. At this time, customer did want to proceed with any further work. Will semd estimates for plumbing repair repairs needed.
Customer stated that there was low flow on hot water and shower. Tested and found that on cold side water pressure was fine and then as soon as we went to the hot side, there was no water pressure. Turn water off the house and took a part to inspect cartridge and shower valve. Didn’t find any issues or buildup on cartridge. Stated to customer that the best moving step will be is to replace the shower valve. At this time, customer did want to proceed with any further work. Will semd estimates for plumbing repair repairs needed.
Simeon R.
Simeon R. Checked in
Customer stated that there was low flow on hot water and shower. Tested and found that on cold side water pressure was fine and then as soon as we went to the hot side, there was no water pressure. Turn water off the house and took a part to inspect cartridge and shower valve. Didn’t find any issues or buildup on cartridge. Stated to customer that the best moving step will be is to replace the shower valve. At this time, customer did want to proceed with any further work. Will semd estimates for plumbing repair repairs needed.
Roswell, GA 30076
Finding a leak in the attic, the customer has a leak coming from, a 3/8 water line and I recommend turning it off. And leaving it off. In order for us to remove the line and the saddle valve we would have to do a few things.
The water is heater is older and I recommend bring it up to code and repiping it. At this time our customer just wanted the issue diagnosed.
Finding a leak in the attic, the customer has a leak coming from, a 3/8 water line and I recommend turning it off. And leaving it off. In order for us to remove the line and the saddle valve we would have to do a few things.
The water is heater is older and I recommend bring it up to code and repiping it. At this time our customer just wanted the issue diagnosed.
Shane  S.
Shane S. Checked in
Finding a leak in the attic, the customer has a leak coming from, a 3/8 water line and I recommend turning it off. And leaving it off. In order for us to remove the line and the saddle valve we would have to do a few things. The water is heater is older and I recommend bring it up to code and repiping it. At this time our customer just wanted the issue diagnosed.
Roswell, GA 30076
Replaced a poly toilet supply line with flexible braided hose
Replaced a poly toilet supply line with flexible braided hose
Tim C.
Tim C. Checked in
Replaced a poly toilet supply line with flexible braided hose
Roswell, GA 30076
Have different quote options to install more accessible shut off valve/smart valve to shut off water to house. Valve is currently in the back corner of the crawlspace. Also left quote for water heater as it is from 1995.
Have different quote options to install more accessible shut off valve/smart valve to shut off water to house. Valve is currently in the back corner of the crawlspace. Also left quote for water heater as it is from 1995.
Dawson F.
Dawson F. Checked in
Have different quote options to install more accessible shut off valve/smart valve to shut off water to house. Valve is currently in the back corner of the crawlspace. Also left quote for water heater as it is from 1995.
Roswell, GA 30076
Review
Shawn was very patient and listened to all of my concerns. I especially appreciated how he walked me through the issues and explained potential solutions and why they might be needed.
Kyle - Roswell, GA 30075
Call for concerns with polybutylene pipe.

Met with Kyle and discussed concerns. He and his family moved in to home approximately one month ago. During an inspection there were several items flagged. I reviewed some of the concerns and performed a thorough evaluation.

Primary issues identified

-Polybutylene in mater bathroom jetted tub (copper in floor, poly is only 6-8 feet of pipe on hot and cold)
-S trap in kitchen, and double trapped. (Second trap in basement)
-Age of water heater. Ruptured bladder in expansion tank, tank unsecured. Copper gas pipe to water heater. Saddle tap for humidifier on hvac system. Gas valve should be replaced. No drip pan.
-Prv showing 70psi @~1230pm on weekday /Christmas Eve. Measured on hose spigot due to concerns with water heater condition.


Additional observations. 

Daughter’s bathroom overflow trim plate missing. Saddle tap under this sink. All end stop shut off valves are old and brittle. Likely to fail when needed to change faucets and toilets.
Call for concerns with polybutylene pipe.

Met with Kyle and discussed concerns. He and his family moved in to home approximately one month ago. During an inspection there were several items flagged. I reviewed some of the concerns and performed a thorough evaluation.

Primary issues identified

-Polybutylene in mater bathroom jetted tub (copper in floor, poly is only 6-8 feet of pipe on hot and cold)
-S trap in kitchen, and double trapped. (Second trap in basement)
-Age of water heater. Ruptured bladder in expansion tank, tank unsecured. Copper gas pipe to water heater. Saddle tap for humidifier on hvac system. Gas valve should be replaced. No drip pan.
-Prv showing 70psi @~1230pm on weekday /Christmas Eve. Measured on hose spigot due to concerns with water heater condition.


Additional observations. 

Daughter’s bathroom overflow trim plate missing. Saddle tap under this sink. All end stop shut off valves are old and brittle. Likely to fail when needed to change faucets and toilets.
Shawn B.
Shawn B. Checked in
Call for concerns with polybutylene pipe. Met with Kyle and discussed concerns. He and his family moved in to home approximately one month ago. During an inspection there were several items flagged. I reviewed some of the concerns and performed a thorough evaluation. Primary issues identified -Polybutylene in mater bathroom jetted tub (copper in floor, poly is only 6-8 feet of pipe on hot and cold) -S trap in kitchen, and double trapped. (Second trap in basement) -Age of water heater. Ruptured bladder in expansion tank, tank unsecured. Copper gas pipe to water heater. Saddle tap for humidifier on hvac system. Gas valve should be replaced. No drip pan. -Prv showing 70psi @~1230pm on weekday /Christmas Eve. Measured on hose spigot due to concerns with water heater condition. Additional observations. Daughter’s bathroom overflow trim plate missing. Saddle tap under this sink. All end stop shut off valves are old and brittle. Likely to fail when needed to change faucets and toilets.
Roswell, GA 30075
First customer they were shopping for different estimates to get a customer supplied water heater installed. They are looking for the cheapest bid possible to get the work installed in order for me to bring it up to code and up to Chen plumbing standards. I’m unable to do it any cheaper due to the fact of what the work would entail provided four different solutions of what we could do. They have already supplied the water heater. It is a 40 gallon A.O. Smith gas however they currently have a 50 gallon natural gas by whirlpool. I recommended to swap 50 to 50 rather than 40 to 50 did not check water pressure due to the fact that the water heater was too old to check it at the drain spout and I had a feeling it would leak if I touched it at this time it’s just an estimate.
First customer they were shopping for different estimates to get a customer supplied water heater installed. They are looking for the cheapest bid possible to get the work installed in order for me to bring it up to code and up to Chen plumbing standards. I’m unable to do it any cheaper due to the fact of what the work would entail provided four different solutions of what we could do. They have already supplied the water heater. It is a 40 gallon A.O. Smith gas however they currently have a 50 gallon natural gas by whirlpool. I recommended to swap 50 to 50 rather than 40 to 50 did not check water pressure due to the fact that the water heater was too old to check it at the drain spout and I had a feeling it would leak if I touched it at this time it’s just an estimate.
Shane  S.
Shane S. Checked in
First customer they were shopping for different estimates to get a customer supplied water heater installed. They are looking for the cheapest bid possible to get the work installed in order for me to bring it up to code and up to Chen plumbing standards. I’m unable to do it any cheaper due to the fact of what the work would entail provided four different solutions of what we could do. They have already supplied the water heater. It is a 40 gallon A.O. Smith gas however they currently have a 50 gallon natural gas by whirlpool. I recommended to swap 50 to 50 rather than 40 to 50 did not check water pressure due to the fact that the water heater was too old to check it at the drain spout and I had a feeling it would leak if I touched it at this time it’s just an estimate.
Roswell, GA 30075
Came out for a dripping hose bib. Tested water pressure and found it was around 100 psi. Received approval to replace hose bib and PRV. Water heater is from 2002. Strongly recommended homeowner replace the water heater. Did not replace expansion tank at this time as it’s included in replacing the water heater. Replaced the PRV and front hose bib. Had to cut wall and install access panel for the hose bib. No further issue at this time. Customer wants to get other quotes for water heater before he makes a decision on that.
Came out for a dripping hose bib. Tested water pressure and found it was around 100 psi. Received approval to replace hose bib and PRV. Water heater is from 2002. Strongly recommended homeowner replace the water heater. Did not replace expansion tank at this time as it’s included in replacing the water heater. Replaced the PRV and front hose bib. Had to cut wall and install access panel for the hose bib. No further issue at this time. Customer wants to get other quotes for water heater before he makes a decision on that.
Dawson F.
Dawson F. Checked in
Came out for a dripping hose bib. Tested water pressure and found it was around 100 psi. Received approval to replace hose bib and PRV. Water heater is from 2002. Strongly recommended homeowner replace the water heater. Did not replace expansion tank at this time as it’s included in replacing the water heater. Replaced the PRV and front hose bib. Had to cut wall and install access panel for the hose bib. No further issue at this time. Customer wants to get other quotes for water heater before he makes a decision on that.
Roswell, GA 30076
Shawn B.
Shawn B. Checked in
Call for blocked drain spout for gutter. Arrived and met with Dan and discussed concerns. He has one drain spout that is blocked that serves a single gutter spout. I checked back yard and it appears that the run is approximately 20-30 feet, and is corrugated pipe. I discussed options for clearing. This included jetting line and using camera to identify any damaged areas. Due to nature of issue, Dan would prefer to reroute the drain.
Roswell, GA 30076
Review
Simeon was awesome. Prompt, and solved the issue quickly.
Josh - Roswell, GA 30076
Customer stated that there was a leak on irrigation. Dug up area and found valve box with RPZ inside. Shut off RPZ and leak stopped. Cover back soil. Cleaned up work area.
Customer stated that there was a leak on irrigation. Dug up area and found valve box with RPZ inside. Shut off RPZ and leak stopped. Cover back soil. Cleaned up work area.
Simeon R.
Simeon R. Checked in
Customer stated that there was a leak on irrigation. Dug up area and found valve box with RPZ inside. Shut off RPZ and leak stopped. Cover back soil. Cleaned up work area.
Roswell, GA 30076
Cut ceiling in laundry room , check leak . Found leak from upstair fireplace area
Cut ceiling in laundry room , check leak . Found leak from upstair fireplace area
Tim C.
Tim C. Checked in
Cut ceiling in laundry room , check leak . Found leak from upstair fireplace area
Roswell, GA 30075
Customer had issues with fireplace not lighting. Checked valves for 
proper function and cycled fireplace several times to ensure fire was lighting properly. After spray tested area for leaks.
Customer had issues with fireplace not lighting. Checked valves for 
proper function and cycled fireplace several times to ensure fire was lighting properly. After spray tested area for leaks.
Cody A.
Cody A. Checked in
Customer had issues with fireplace not lighting. Checked valves for proper function and cycled fireplace several times to ensure fire was lighting properly. After spray tested area for leaks.
Roswell, GA 30075
Customer stated that kitchen sink wasn’t draining and that disposal was working properly. Gave customer estimate to clear stoppage and rework piping. Removed eggshells and other waste from kitchen line and rework drain pipe. Tested and now kitchen sink drain is draining as it should and disposal is working. Stated to customer if backing up continues to happen we need cut into wall and rework piping. Also, at this time, customer didn’t want pressure checked in home. Cleaned up work area.
Customer stated that kitchen sink wasn’t draining and that disposal was working properly. Gave customer estimate to clear stoppage and rework piping. Removed eggshells and other waste from kitchen line and rework drain pipe. Tested and now kitchen sink drain is draining as it should and disposal is working. Stated to customer if backing up continues to happen we need cut into wall and rework piping. Also, at this time, customer didn’t want pressure checked in home. Cleaned up work area.
Simeon R.
Simeon R. Checked in
Customer stated that kitchen sink wasn’t draining and that disposal was working properly. Gave customer estimate to clear stoppage and rework piping. Removed eggshells and other waste from kitchen line and rework drain pipe. Tested and now kitchen sink drain is draining as it should and disposal is working. Stated to customer if backing up continues to happen we need cut into wall and rework piping. Also, at this time, customer didn’t want pressure checked in home. Cleaned up work area.
Roswell, GA 30075
Customer stated that there was a sewer gas smell in laundry room. Found that there was no ptrap. Cut pvc pipe and installed ptrap. Tested and no leaks where present at this time.
Customer stated that there was a sewer gas smell in laundry room. Found that there was no ptrap. Cut pvc pipe and installed ptrap. Tested and no leaks where present at this time.
Simeon R.
Simeon R. Checked in
Customer stated that there was a sewer gas smell in laundry room. Found that there was no ptrap. Cut pvc pipe and installed ptrap. Tested and no leaks where present at this time.
Roswell, GA 30075
Completed primary plumbing issues
Completed primary plumbing issues
Matthew C.
Matthew C. Checked in
Completed primary plumbing issues
Roswell, GA 30075
Review
Kevin Jordan - Roswell, GA 30075
Response from Chen Plumbing:

We appreciate your comments, Kevin, and are pleased you had a positive experience with us.

Review
Matthew was punctual, knowledgable, friendly, and able to communicate plumbing terms to someone who knows nothing about the subject.
Kevin - Roswell, GA 30075
Plumbing
Plumbing
Victor J.
Victor J. Checked in
Plumbing
Roswell, GA 30075
Review
I called Chen after our water heater dumped its contents out in our basement - they were out with an hour and Christian did a phenomenal job of swapping out our unit. He clearly explained the process and what he recommended, and did an amazing job for us. It really felt like he treated our house like his own and made sure the end result was excellent - I could tell it would pain him if he didnt do a job he could be proud of. Hes also the only person weve had work on our house who was meticulous in ensuring our carpet remained clean and he pointed out other issues in my house as he went. Were big fans now and he will be the first call I make for any plumbing issue going forward.
Ben Boyd - Roswell, GA 30076
Response from Chen Plumbing:

Hey Ben, we’re glad we could respond quickly and get your water heater replaced the same day. Christian takes pride in doing the job right and making sure a home is left in great shape, so it’s great to hear his attention to detail stood out. We appreciate you trusting us and look forward to being your first call for any future plumbing needs.

Review
I am so, so impressed with not only the quality of the work Christian did, but also the attention to detail, deep knowledge, communication, and clear pride that he brought to every interaction. It’s so rare to work with someone these days that treats your house like their own, but that’s exactly what we got. I won’t be calling anyone else in the future - I found Chen (and Christian) via a quick Reddit search after our water heater failed and they literally saved the day.
Ben - Roswell, GA 30076
Review
Rick May - Roswell, GA 30076
Response from Chen Plumbing:

Thank you, Rick, we really appreciate your review!

Review
Matthew communicated well and did a thorough job. I will reach out to Chen if plumbing services are needed.
John - Roswell, GA 30076
Review
We experienced a clogged sewer line the morning before the 4th. Fortunately, Chen Plumbing came to our rescue. Dawson & his Colleague immediately found the problem & then worked through the hot afternoon to solve it. Couldn’t be more pleased with their professionalism, knowledge & hard work.
Richard - Roswell, GA 30076
Review
We had an excellent experience with Chen Plumbing. Braulio and his associate were committed to completing service and getting our problem fixed under difficult circumstances. They were professional and very informative throughout the process. Highly recommended.
Kraig - Roswell, GA 30075
Review
Dawson was very professional and installed the new part he diagnosed a week earlier to resolve my leak. I would definitely recommend Chen Plumbing and will use them again.
Keith - Roswell, GA 30075
Review
Cody always does an amazing job and explains everything so I can understand it. He helped me last year and this time I asked for him by name.
William - Roswell, GA 30075
Review
Matthew was very respectful, nice, and answered all my questions. I really appreciate his knowledge and professionalism!
Mason - Roswell, GA 30075
Review
Matt was very fast, thoughtful and helpful. Our water heater burst back in November. We called Chen and they were able to send out Matt pretty fast. He drained the water out so we can have hot water same day and replaced the heater the next day, which we really appreciate since winter was coming. He also explained everything clearly when we have questions after the service about the new pressure valve, and we paid very reasonable price for everything. Our water heater is working really well! I will recommend him to anyone!
Eirene - Roswell, GA 30075
Review
Did work on short notice
Aaron - Roswell, GA 30075
Review
Responded quickly, provided a fair price and explanation of the services needed. Quality of work was good and had a professional approach. There was no pushing of yearly memberships like other companies, which we appreciated also. We recommend.
kg - Roswell, GA 30075
Review
He was five stars in service and smarts!
julia wilson - Roswell, GA 30076
Response from Chen Plumbing:

Thank you for the kind words, Julia! We appreciate your feedback.

Review
Cody was amazing! Educated me on the process the entire way!! Felt I was in great hands throughout the process!! Would recommend to my friends.
Bill - Roswell, GA 30075
Review
Prompt service, explained everything along the way and, gave me confidence that I wasnt being over sold! Great job, Great results!!
Bill Bolton - Roswell, GA 30075
Response from Chen Plumbing:

Thank you for your kind words, Bill! We're glad you had a positive experience and are happy with the results!

Review
Incredible workmanship and attention to detail! Piece of mind knowing that everything was done perfectly! We will refer your company often Scott and cyndy woodside! Give him a good meal!!
Scott Woodside Productions - Roswell, GA 30076
Response from Chen Plumbing:

Thank you! 😊

Review
Eric was great! Explained everything that needed to be done and gave me a price before he began the job! I will recommend chen plumbing to my friends. Honest and trustworthy and qiality workmanship
Scott - Roswell, GA 30076
Review
Oh my gosh Matt was the most knowledgeable plumber we have ever encountered! Fixed our issues and then gave us excellent advice for moving forward on a new filtration system (ours died months ago) and tankless water heater. Chen Plumbing offers great service and sound advice!! I will using them again and again!
Linda - Roswell, GA 30075
Review
Tim came on a Saturday morning to fix a leak from our water filtration system. He came very quickly and fixed the leak in no time!! Thanks again Tim for the excellent service!
Linda Richards - Roswell, GA 30075
Review
Cost more than expected when considering time and material
Norman - Roswell, GA 30075
Review
Did an excellent job repairing the sewage pipe and offering advice. Ensured everything was put back the way that it was. I would definitely recommend this plumber!
Terrence - Roswell, GA 30075