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Plumbers in Clarkston, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Clarkston, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Clarkston, GA.

Recent Jobs and Reviews in Clarkston, GA

Rated 4.9 out of 5 stars based on 13 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the plumbing service. Customers consistently express appreciation for the professionalism, knowledge, and efficiency demonstrated by the technicians. Recurring themes include prompt response times, with several reviewers noting same-day or even Sunday service, and clear communication throughout the service process. The quality of workmanship is frequently praised, with customers highlighting thorough explanations of procedures, timely completion of repairs, and attention to detail. The company's commitment to customer satisfaction stands out prominently, with mentions of their willingness to make things right when issues arise and their trustworthy recommendations. Reviewers repeatedly describe technicians as friendly, courteous, and patient, creating a stress-free experience. Fair and reasonable pricing is another positive trend, though one reviewer felt costs were slightly steep while still acknowledging top-notch service quality. The family-owned nature of the business and their reliability over multiple service calls earn particular commendation. Overall, the tone is enthusiastically positive, with customers expressing high levels of trust, satisfaction, and willingness to recommend the service to others.

Job Locations and Reviews

Performed camera sewer inspection from cleanout access point in crawlspace. Line is open and clear from any obstruction. When camera reached around 60 feet camera could not go much further due to some turns in line. Recommend if any drainage issues in the future, best recommendation would be to replace the sewer line from home to the street with new pvc pipe and go away with the old cast iron and concrete sewer line.
Performed camera sewer inspection from cleanout access point in crawlspace. Line is open and clear from any obstruction. When camera reached around 60 feet camera could not go much further due to some turns in line. Recommend if any drainage issues in the future, best recommendation would be to replace the sewer line from home to the street with new pvc pipe and go away with the old cast iron and concrete sewer line.
Alex R.
Alex R. Checked in
Performed camera sewer inspection from cleanout access point in crawlspace. Line is open and clear from any obstruction. When camera reached around 60 feet camera could not go much further due to some turns in line. Recommend if any drainage issues in the future, best recommendation would be to replace the sewer line from home to the street with new pvc pipe and go away with the old cast iron and concrete sewer line.
Clarkston, GA 30021
Toilet auger woman’s stall CUSTOMER diagnosed the problem as a clogged toilet no mainline back up. The toilets been clogged for a while. Recommended auger the toilet if that didn’t work go on with the snake and camera the line however since none of the other toilets were backing up, recommended to just auger it for now once auger, I pulled back a women’s feminine napkin and took it off the snake in the toilet flush just fine afterwards once complete I cleaned the toilet flushed it to make sure that it flushes properly and there’s no further issues at this time
Toilet auger woman’s stall CUSTOMER diagnosed the problem as a clogged toilet no mainline back up. The toilets been clogged for a while. Recommended auger the toilet if that didn’t work go on with the snake and camera the line however since none of the other toilets were backing up, recommended to just auger it for now once auger, I pulled back a women’s feminine napkin and took it off the snake in the toilet flush just fine afterwards once complete I cleaned the toilet flushed it to make sure that it flushes properly and there’s no further issues at this time
Shane S.
Shane S. Checked in
Toilet auger woman’s stall CUSTOMER diagnosed the problem as a clogged toilet no mainline back up. The toilets been clogged for a while. Recommended auger the toilet if that didn’t work go on with the snake and camera the line however since none of the other toilets were backing up, recommended to just auger it for now once auger, I pulled back a women’s feminine napkin and took it off the snake in the toilet flush just fine afterwards once complete I cleaned the toilet flushed it to make sure that it flushes properly and there’s no further issues at this time
Clarkston, GA 30021
Customer stated that there was brown/colored water coming out of fixtures in home. Took a look around and found 2 sections of galvanized piping. Customer opted to just replace one section that was by Prv. Removed existing Prv and house shut off valve and installed new Prv and shut off. Also removed section of galvanized piping. Tested and no leaks present. Set water pressure to 65 psi. There is another piece of galvanized pipe that is feeding a toilet. Also do see that the main water line coming through wall is pvc and dug up by meter and also found pvc. Also customer mentioned that water hasn’t been ran in awhile which can also lead to sediment in pipes settling and once water is ran can cause discoloration. Also found that thermal expansion tank has failed and water heater is from 2013. Will send estimate for recommend repairs. Cleaned up work area. 1 year warranty on work completed today
Customer stated that there was brown/colored water coming out of fixtures in home. Took a look around and found 2 sections of galvanized piping. Customer opted to just replace one section that was by Prv. Removed existing Prv and house shut off valve and installed new Prv and shut off. Also removed section of galvanized piping. Tested and no leaks present. Set water pressure to 65 psi. There is another piece of galvanized pipe that is feeding a toilet. Also do see that the main water line coming through wall is pvc and dug up by meter and also found pvc. Also customer mentioned that water hasn’t been ran in awhile which can also lead to sediment in pipes settling and once water is ran can cause discoloration. Also found that thermal expansion tank has failed and water heater is from 2013. Will send estimate for recommend repairs. Cleaned up work area. 1 year warranty on work completed today
Simeon R.
Simeon R. Checked in
Customer stated that there was brown/colored water coming out of fixtures in home. Took a look around and found 2 sections of galvanized piping. Customer opted to just replace one section that was by Prv. Removed existing Prv and house shut off valve and installed new Prv and shut off. Also removed section of galvanized piping. Tested and no leaks present. Set water pressure to 65 psi. There is another piece of galvanized pipe that is feeding a toilet. Also do see that the main water line coming through wall is pvc and dug up by meter and also found pvc. Also customer mentioned that water hasn’t been ran in awhile which can also lead to sediment in pipes settling and once water is ran can cause discoloration. Also found that thermal expansion tank has failed and water heater is from 2013. Will send estimate for recommend repairs. Cleaned up work area. 1 year warranty on work completed today
Clarkston, GA 30021
Review
Great service!
Rita - Clarkston, GA 30021
Review
Chase was thorough and informative. Could not ask for better sevice
Kathy - Clarkston, GA 30021
Review
Super fast response time and a quick resolution for a reasonable price. Been using this company since it was just 2 guys in a van, so I’m glad to see them growing and succeeding.
Evan - Clarkston, GA 30021
Review
Both technians were good at their jobs
Woodrow Johnson - Clarkston, GA 30021
Review
Chase & colleague came for the first problem, but 2 days later he came back when we realized it wasn’t fully resolved and finished the job. Liked that we had consistency in the plumber; no need to re-explain everything. When a new unrelated issue arose the next day, Chase was back. He and his workmate spent the day fixing a system problem, and gave us a referral for the restoration that would be required. Chase was a good communicator. I can’t really speak to Chen’s pricing question: all but the first problem (clogged sink) needed immediate help, so we didn’t call around for price quotes.
Rita - Clarkston, GA 30021
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