About Us Get a quote Request Service Call Now

Plumbers in Suwanee, GA

Check Out Our Work in Suwanee GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Suwanee, GA and the surrounding areas since 1998!

Suwanee Final

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Suwanee, GA.

Recent Jobs and Reviews in Suwanee, GA

Rated 5.0 out of 5 stars based on 9 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express enthusiasm about the quality of service they received, with recurring praise for professionalism, knowledge, and efficiency. A dominant theme throughout is the exceptional skill and pleasant demeanor of the technicians, with reviewers frequently highlighting how helpful, courteous, and thorough the service providers were. Many customers emphasize the company's reliability and trustworthiness, noting timely arrivals, quick response times, and even emergency availability on weekends and holidays. The communication throughout the service process receives particular commendation, with clients appreciating regular updates and clear explanations of the work being performed. There is strong sentiment around the company's integrity, with mentions of fair pricing, honest recommendations, and standing behind their work. The family-owned nature of the business resonates positively with customers, contributing to a sense of trust and personal connection. Reviewers express confidence in recommending the company to others and indicate strong intentions to use the services again in the future. The tone is enthusiastic and grateful, with customers feeling their experiences were stress-free and their problems resolved professionally and efficiently.

Job Locations and Reviews

Back install Rheem power vent heater parts received by customer, paid already
Back install Rheem power vent heater parts received by customer, paid already
Tim C.
Tim C. Checked in
Back install Rheem power vent heater parts received by customer, paid already
Suwanee, GA 30024
Found kitchen faucet stuck. Also found lift bar rusted in two. Found pressure at 110 psi. Gave estimates to correct all issues. Will repair back dripping hose Bibb if all work is excepted.
Found kitchen faucet stuck. Also found lift bar rusted in two. Found pressure at 110 psi. Gave estimates to correct all issues. Will repair back dripping hose Bibb if all work is excepted.
Anthony W.
Anthony W. Checked in
Found kitchen faucet stuck. Also found lift bar rusted in two. Found pressure at 110 psi. Gave estimates to correct all issues. Will repair back dripping hose Bibb if all work is excepted.
Suwanee, GA 30024
Provided customer estimate to replace leaking blue poly water service. New water service will be a 1 inch pex line, sleeved in 2 inch pvc pipe. Will bore under sidewalk and install new copper line through penetration. Will also replace whole home shutoff valve with a new prv.
Provided customer estimate to replace leaking blue poly water service. New water service will be a 1 inch pex line, sleeved in 2 inch pvc pipe. Will bore under sidewalk and install new copper line through penetration. Will also replace whole home shutoff valve with a new prv.
Seth B.
Seth B. Checked in
Provided customer estimate to replace leaking blue poly water service. New water service will be a 1 inch pex line, sleeved in 2 inch pvc pipe. Will bore under sidewalk and install new copper line through penetration. Will also replace whole home shutoff valve with a new prv.
Suwanee, GA 30024
75 gas power vent heater trouble shot , ordered parts and include back install , add 3/4 pro press ball valve on hot side
75 gas power vent heater trouble shot , ordered parts and include back install , add 3/4 pro press ball valve on hot side
Tim C.
Tim C. Checked in
75 gas power vent heater trouble shot , ordered parts and include back install , add 3/4 pro press ball valve on hot side
Suwanee, GA 30024
For this customer, they have two toilets, one in the master and one in the power room that is leaking water constantly running so therefore recommended to either replace those toilets or rebuild them, and then two other toilets, one in upstairs bathroom and the downstairs bathroom I recommended to replace the flappers however I was not charging for the flappers so they were one of our special promotions that we offer. In addition to that the pressure reducing valve red at 50 psi however when doing a drop test, it went down to 40 psi indicating pressure reducing valve failure sooner than later so I recommended to replace the pressure reducing valve and the customer also had an issue with the water heater so I recommend to do a diagnostic of the heater. At this time no work will be completed.
For this customer, they have two toilets, one in the master and one in the power room that is leaking water constantly running so therefore recommended to either replace those toilets or rebuild them, and then two other toilets, one in upstairs bathroom and the downstairs bathroom I recommended to replace the flappers however I was not charging for the flappers so they were one of our special promotions that we offer. In addition to that the pressure reducing valve red at 50 psi however when doing a drop test, it went down to 40 psi indicating pressure reducing valve failure sooner than later so I recommended to replace the pressure reducing valve and the customer also had an issue with the water heater so I recommend to do a diagnostic of the heater. At this time no work will be completed.
Shane S.
Shane S. Checked in
For this customer, they have two toilets, one in the master and one in the power room that is leaking water constantly running so therefore recommended to either replace those toilets or rebuild them, and then two other toilets, one in upstairs bathroom and the downstairs bathroom I recommended to replace the flappers however I was not charging for the flappers so they were one of our special promotions that we offer. In addition to that the pressure reducing valve red at 50 psi however when doing a drop test, it went down to 40 psi indicating pressure reducing valve failure sooner than later so I recommended to replace the pressure reducing valve and the customer also had an issue with the water heater so I recommend to do a diagnostic of the heater. At this time no work will be completed.
Suwanee, GA 30024
Checked plumbing , customer concerned with plumbing leak by other no leak in basement  , found a back up between the house to septic during the inspection , used chain snake cleared blockage , clogged was grease build up and pipe pitch problem.
Checked plumbing , customer concerned with plumbing leak by other no leak in basement  , found a back up between the house to septic during the inspection , used chain snake cleared blockage , clogged was grease build up and pipe pitch problem.
Tim C.
Tim C. Checked in
Checked plumbing , customer concerned with plumbing leak by other no leak in basement , found a back up between the house to septic during the inspection , used chain snake cleared blockage , clogged was grease build up and pipe pitch problem.
Suwanee, GA 30024
Removed existing Roman tub faucet in master bathroom tub. Installed new delta Roman tub valve provided by customer. Installed new valves and connected water lines beneath toilet valves installed previous visit. Reinstalled trim from previous Roman tub faucet on new valves. Tested all work for proper operation and leaks. Tub is working properly and no leaks found after work completed.
Removed existing Roman tub faucet in master bathroom tub. Installed new delta Roman tub valve provided by customer. Installed new valves and connected water lines beneath toilet valves installed previous visit. Reinstalled trim from previous Roman tub faucet on new valves. Tested all work for proper operation and leaks. Tub is working properly and no leaks found after work completed.
Alex R.
Alex R. Checked in
Removed existing Roman tub faucet in master bathroom tub. Installed new delta Roman tub valve provided by customer. Installed new valves and connected water lines beneath toilet valves installed previous visit. Reinstalled trim from previous Roman tub faucet on new valves. Tested all work for proper operation and leaks. Tub is working properly and no leaks found after work completed.
Suwanee, GA 30024
Customer attempted to repair the Roman tub faucet and damaged faucet rough in valve , we arrived today with water off at home , we cut drywall inside the wall of toilet room , add two 1/2 “ propress valves to existing CPVC pipe , get water back on after glue is dry , installed customer supplied 12x 12 metal frame access panel .
Customer attempted to repair the Roman tub faucet and damaged faucet rough in valve , we arrived today with water off at home , we cut drywall inside the wall of toilet room , add two 1/2 “ propress valves to existing CPVC pipe , get water back on after glue is dry , installed customer supplied 12x 12 metal frame access panel .
Tim C.
Tim C. Checked in
Customer attempted to repair the Roman tub faucet and damaged faucet rough in valve , we arrived today with water off at home , we cut drywall inside the wall of toilet room , add two 1/2 “ propress valves to existing CPVC pipe , get water back on after glue is dry , installed customer supplied 12x 12 metal frame access panel .
Suwanee, GA 30024
removed old toilet in master bathroom and on main level hall bathroom. Installed new kholer toilets provided by Chen with new wax ring, toilet bolts, and toilet supply lines. Tested all work for proper operation and leaks. Cleaned work area.

Signed up with win with Chen home protection plan!!
removed old toilet in master bathroom and on main level hall bathroom. Installed new kholer toilets provided by Chen with new wax ring, toilet bolts, and toilet supply lines. Tested all work for proper operation and leaks. Cleaned work area.

Signed up with win with Chen home protection plan!!
Alex R.
Alex R. Checked in
removed old toilet in master bathroom and on main level hall bathroom. Installed new kholer toilets provided by Chen with new wax ring, toilet bolts, and toilet supply lines. Tested all work for proper operation and leaks. Cleaned work area. Signed up with win with Chen home protection plan!!
Suwanee, GA 30024
Gave customer estimate to replace failed 50 gal electric water heater in garage. Customer states she has quote from Home Depot for $1800. Informed customer their estimate is not final. Customer stated she will think about our estimate and decide tomorrow. New water heater install will come with, new heater, expansion tank, ball valve shutoff and piping.
Gave customer estimate to replace failed 50 gal electric water heater in garage. Customer states she has quote from Home Depot for $1800. Informed customer their estimate is not final. Customer stated she will think about our estimate and decide tomorrow. New water heater install will come with, new heater, expansion tank, ball valve shutoff and piping.
Seth B.
Seth B. Checked in
Gave customer estimate to replace failed 50 gal electric water heater in garage. Customer states she has quote from Home Depot for $1800. Informed customer their estimate is not final. Customer stated she will think about our estimate and decide tomorrow. New water heater install will come with, new heater, expansion tank, ball valve shutoff and piping.
Suwanee, GA 30024
Diagnosed shower valve having issues and leaking. Disassembled trim and found older style Kohler shower cartridge k-85500. Both upper and lower part of cartridge need replacement. Submitted parts request to get parts order to complete job. Will return once part arrives and appointment is scheduled 

Attempted to make repair on kohler shower valve by replacing cartridge. Wasn’t able to get shower cartridge to work properly. Left shower valve off at service valves on shower valve. Gave customer options on next step repairs. No charge for today.
Diagnosed shower valve having issues and leaking. Disassembled trim and found older style Kohler shower cartridge k-85500. Both upper and lower part of cartridge need replacement. Submitted parts request to get parts order to complete job. Will return once part arrives and appointment is scheduled 

Attempted to make repair on kohler shower valve by replacing cartridge. Wasn’t able to get shower cartridge to work properly. Left shower valve off at service valves on shower valve. Gave customer options on next step repairs. No charge for today.
Simeon R.
Simeon R. Checked in
Diagnosed shower valve having issues and leaking. Disassembled trim and found older style Kohler shower cartridge k-85500. Both upper and lower part of cartridge need replacement. Submitted parts request to get parts order to complete job. Will return once part arrives and appointment is scheduled Attempted to make repair on kohler shower valve by replacing cartridge. Wasn’t able to get shower cartridge to work properly. Left shower valve off at service valves on shower valve. Gave customer options on next step repairs. No charge for today.
Suwanee, GA 30024
Quoted water heater replacement today
Quoted water heater replacement today
Tim C.
Tim C. Checked in
Quoted water heater replacement today
Suwanee, GA 30024
Hydro Jetting service clean the main line from septic tank toward house , pull out massive grease pieces that caused back up , camera inspection found “ belly “ from house the tank that can cause grease build up and clog up again 

Also checked water pressure is at 115 psi , quoted Prv replacement but customer declined at this time , discussed and signed up membership today .
Hydro Jetting service clean the main line from septic tank toward house , pull out massive grease pieces that caused back up , camera inspection found “ belly “ from house the tank that can cause grease build up and clog up again 

Also checked water pressure is at 115 psi , quoted Prv replacement but customer declined at this time , discussed and signed up membership today .
Tim C.
Tim C. Checked in
Hydro Jetting service clean the main line from septic tank toward house , pull out massive grease pieces that caused back up , camera inspection found “ belly “ from house the tank that can cause grease build up and clog up again Also checked water pressure is at 115 psi , quoted Prv replacement but customer declined at this time , discussed and signed up membership today .
Suwanee, GA 30024
Customer had a catch basin in the front yard and multiple downspouts that were not draining correctly during heavy rainfall. We disconnected the pipes from the downspouts and jetted the, out. Jetted out the catch basin. Verified adequate flow discharging from the end of the pipe in the back yard. No further issue at this time.
Customer had a catch basin in the front yard and multiple downspouts that were not draining correctly during heavy rainfall. We disconnected the pipes from the downspouts and jetted the, out. Jetted out the catch basin. Verified adequate flow discharging from the end of the pipe in the back yard. No further issue at this time.
Dawson F.
Dawson F. Checked in
Customer had a catch basin in the front yard and multiple downspouts that were not draining correctly during heavy rainfall. We disconnected the pipes from the downspouts and jetted the, out. Jetted out the catch basin. Verified adequate flow discharging from the end of the pipe in the back yard. No further issue at this time.
Suwanee, GA 30024
Upon arrival customer wanted quote to replace water heater and customer approved and installed new 50 gallon water heater any code requirements were brought up to date. Everything was fully tested insured to be functioning upon departure. No leaks of any kind were found work has been thoroughly tested and completed.
Upon arrival customer wanted quote to replace water heater and customer approved and installed new 50 gallon water heater any code requirements were brought up to date. Everything was fully tested insured to be functioning upon departure. No leaks of any kind were found work has been thoroughly tested and completed.
Braulio C.
Braulio C. Checked in
Upon arrival customer wanted quote to replace water heater and customer approved and installed new 50 gallon water heater any code requirements were brought up to date. Everything was fully tested insured to be functioning upon departure. No leaks of any kind were found work has been thoroughly tested and completed.
Suwanee, GA 30024
Called out for shower that was either cold water or extremely hot water. The part will not be available till next week will come back first thing Tuesday morning
Called out for shower that was either cold water or extremely hot water. The part will not be available till next week will come back first thing Tuesday morning
Justin W.
Justin W. Checked in
Called out for shower that was either cold water or extremely hot water. The part will not be available till next week will come back first thing Tuesday morning
Suwanee, GA 30024
Met with customer, checked issue with stain in the ceiling of living room, but we can not open the ceiling to do a troubleshooting, we only can guess leak is from a garden tub faucet area or below the shower drain based on stain location, left a quote with customer
Met with customer, checked issue with stain in the ceiling of living room, but we can not open the ceiling to do a troubleshooting, we only can guess leak is from a garden tub faucet area or below the shower drain based on stain location, left a quote with customer
Tim C.
Tim C. Checked in
Met with customer, checked issue with stain in the ceiling of living room, but we can not open the ceiling to do a troubleshooting, we only can guess leak is from a garden tub faucet area or below the shower drain based on stain location, left a quote with customer
Suwanee, GA 30024
Water heater leaking upon arrival. Customer stated he woke up this morning and had to shut the water off to the heater due to it leaking. Informed customer with the water heater leaking and being 22 years old we would only be able to replace it. Gave customer estimate, customer stated he has more companies coming out for estimates, and needs to speak with his wife who is in Japan first before making a decision
Water heater leaking upon arrival. Customer stated he woke up this morning and had to shut the water off to the heater due to it leaking. Informed customer with the water heater leaking and being 22 years old we would only be able to replace it. Gave customer estimate, customer stated he has more companies coming out for estimates, and needs to speak with his wife who is in Japan first before making a decision
Chase B.
Chase B. Checked in
Water heater leaking upon arrival. Customer stated he woke up this morning and had to shut the water off to the heater due to it leaking. Informed customer with the water heater leaking and being 22 years old we would only be able to replace it. Gave customer estimate, customer stated he has more companies coming out for estimates, and needs to speak with his wife who is in Japan first before making a decision
Suwanee, GA 30024
Diagnosed sink had slow drain and garbage disposal is 11 yrs old and sounds like motor is failing while turned on. Replaced garbage disposal with new 3/4 hp disposal and installed new collar. Tested for proper operation and also cleared kitchen drain. Ran lots of water and tested thoroughly. No additional issues found. Cleaned work space
Diagnosed sink had slow drain and garbage disposal is 11 yrs old and sounds like motor is failing while turned on. Replaced garbage disposal with new 3/4 hp disposal and installed new collar. Tested for proper operation and also cleared kitchen drain. Ran lots of water and tested thoroughly. No additional issues found. Cleaned work space
Alex R.
Alex R. Checked in
Diagnosed sink had slow drain and garbage disposal is 11 yrs old and sounds like motor is failing while turned on. Replaced garbage disposal with new 3/4 hp disposal and installed new collar. Tested for proper operation and also cleared kitchen drain. Ran lots of water and tested thoroughly. No additional issues found. Cleaned work space
Suwanee, GA 30024
Review
Suruchi Singh - Suwanee, GA 30024
Response from Chen Plumbing:

Thank you for your review, Suruchi! We appreciate your support and look forward to serving you again.

Suwanee, GA - Quote for water heater replacement.
Cody B.
Cody B. Checked in
Quote for water heater replacement.
Suwanee, GA 30024
Review
Great service!
Robert - Suwanee, GA 30024
Gas was turned off to home. Diagnosed heater not lighting. Relight pilot light and monitored heater for 15 min. Heater is working with no issues and seems like gas control valve is working properly. Set at A. also replaced thermal expansion tank that started leaking while testing. No additional leaks found after repair. Left estimate to install shut off valve for water heater, Currently does not have a shut off valve and whole home has to be shut off.
Gas was turned off to home. Diagnosed heater not lighting. Relight pilot light and monitored heater for 15 min. Heater is working with no issues and seems like gas control valve is working properly. Set at A. also replaced thermal expansion tank that started leaking while testing. No additional leaks found after repair. Left estimate to install shut off valve for water heater, Currently does not have a shut off valve and whole home has to be shut off.
Alex R.
Alex R. Checked in
Gas was turned off to home. Diagnosed heater not lighting. Relight pilot light and monitored heater for 15 min. Heater is working with no issues and seems like gas control valve is working properly. Set at A. also replaced thermal expansion tank that started leaking while testing. No additional leaks found after repair. Left estimate to install shut off valve for water heater, Currently does not have a shut off valve and whole home has to be shut off.
Suwanee, GA 30024
No hot water , rebuilt electric water heater with new top and bottom thermostat and elements
No hot water , rebuilt electric water heater with new top and bottom thermostat and elements
Tim C.
Tim C. Checked in
No hot water , rebuilt electric water heater with new top and bottom thermostat and elements
Suwanee, GA 30024
Replaced a faulty sewer ejector pump with a Zoeller M264 pump , new ball valve and check valve installed . Tested , is all working fine now .
Replaced a faulty sewer ejector pump with a Zoeller M264 pump , new ball valve and check valve installed . Tested , is all working fine now .
Tim C.
Tim C. Checked in
Replaced a faulty sewer ejector pump with a Zoeller M264 pump , new ball valve and check valve installed . Tested , is all working fine now .
Suwanee, GA 30024
Auger snake cleared master toilet clog
Auger snake cleared master toilet clog
Tim C.
Tim C. Checked in
Auger snake cleared master toilet clog
Suwanee, GA 30024
For this customer, we came out to their house to take a look at a water heater that we previously installed. It has been two years and I recommend you to do the maintenance on it either through our wind with Chen home protection plan and or just do a single service by itself CUSTOMER had mentioned that they have to talk with their spouse and will get back to us on getting it completed. Water pressure is normal at 40 psi. Didn’t see any abnormal issues with the water heater no gas and or water leaks. Everything is properly plumbed.  However, recommended the maintenance to keep the unit alive as long as possible.
For this customer, we came out to their house to take a look at a water heater that we previously installed. It has been two years and I recommend you to do the maintenance on it either through our wind with Chen home protection plan and or just do a single service by itself CUSTOMER had mentioned that they have to talk with their spouse and will get back to us on getting it completed. Water pressure is normal at 40 psi. Didn’t see any abnormal issues with the water heater no gas and or water leaks. Everything is properly plumbed.  However, recommended the maintenance to keep the unit alive as long as possible.
Shane S.
Shane S. Checked in
For this customer, we came out to their house to take a look at a water heater that we previously installed. It has been two years and I recommend you to do the maintenance on it either through our wind with Chen home protection plan and or just do a single service by itself CUSTOMER had mentioned that they have to talk with their spouse and will get back to us on getting it completed. Water pressure is normal at 40 psi. Didn’t see any abnormal issues with the water heater no gas and or water leaks. Everything is properly plumbed. However, recommended the maintenance to keep the unit alive as long as possible.
Suwanee, GA 30024
Review
Christian was excellent overall. He analyzed our leak and presented options for repair. He was very patient and honest as he answered all of our questions. Would definitely utilize this company and technician again.
TH - Suwanee, GA 30024
Review
Tim Chen and staff are super- call them. Travis helped me, was sent out swiftly, explained issue and cost - fixed. I was pleased, liked the bio on your plumber they send you with the updates.Highly recommend Chen Plumbing!
Lynne - Suwanee, GA 30024
Review
I will definitely recommend their service. In the future we will have their service again.
Luis - Suwanee, GA 30024
Review
Professional, fast and reliable
Ralph Armour - Suwanee, GA 30024
Response from Chen Plumbing:

Hey Ralph, thanks so much! Glad we could deliver on all fronts. We’re always here when you need us!

Review
chen’s plumbing was quick and efficient with a great price!
Stephanie - Suwanee, GA 30024
Review
Dawson did a great job. He was prompt, friendly, clean, and got the job done quickly. Can't ask for anything more!
Adee Weismark - Suwanee, GA 30024
Response from Chen Plumbing:

Thank you for your kind words, Adee! We're glad to hear that Dawson provided you with prompt and friendly service, and that he was able to get the job done quickly and cleanly.

Review
Dawson was on time and quick. I thought the problem was going to be major and costly but my leak was not pipe related. He could have said he needed to do a bunch of costly inspecting but instead, gave me the number of a restoration company that could solve to problem better. I liked that he was honest about it while still being polite. They will definitely be my first call the next time I have a plumbing need.
Justin Shelton - Suwanee, GA 30024
Response from Chen Plumbing:

Thank you Justin!

Review
Very pleased with the service. Polite and through. Would highly recommend Cody to friends.
Theresa - Suwanee, GA 30024
Review
Great service. Great communication about the problem and fix
Susan - Suwanee, GA 30024
Review
Great service, reasonable price!
Yi - Suwanee, GA 30024
Review
Quality and fast service! Very happy with our Michael’s work!
Jessica - Suwanee, GA 30024