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Plumbers in Suwanee, GA

Check Out Our Work in Suwanee GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Suwanee, GA and the surrounding areas since 1998!

Suwanee Final

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Suwanee, GA.

Recent Jobs and Reviews in Suwanee, GA

Rated 5.0 out of 5 stars based on 5 customer reviews

Customers say: The recent reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by Chen Plumbing, with compliments directed towards the promptness, professionalism, and quality of work. Customers appreciate the efficient scheduling process, the helpfulness of the staff, and the effective resolution of plumbing issues. Positive reviews also mention the competitive pricing, the friendly and knowledgeable technicians, and the overall positive experience. However, a few negative reviews exist, primarily focused on pricing issues and minor concerns with customer service. Overall, the sentiment is positive, with a clear majority of reviews expressing satisfaction with the services provided by Chen Plumbing.

Job Locations and Reviews

Review
Professional, fast and reliable
Ralph Armour - Suwanee, GA 30024
Response from Chen Plumbing:

Hey Ralph, thanks so much! Glad we could deliver on all fronts. We’re always here when you need us!

Simeon R.
Simeon R. Checked in
Customer stated that recirculation pump was making loud noise. Diagnosed issue and found that pump needed to be replaced due to debris stuck inside. Also tested pressure and pressure was above 80 psi. Removed old PRV and furnish and installed new one. Removed old pump and install installed new recirculation pump. Tested for proper operation and leaks. No leaks were present at this time and pump seem to be working at time of departure. Cleaned up work area.
Suwanee, GA 30024
Juan D.
Juan D. Checked in
For this job, I worked on clear toilet with hand auger
Suwanee, GA 30024
Victor J.
Victor J. Checked in
Fixed a water heater in Suwanee this afternoon! Customer called reporting lukewarm water and occasional rumbling noises. Unit is a 6-year-old Rheem gas model. First checked thermocouple and gas valve - both working fine. Main issue ended up being severe sediment buildup in tank. Performed complete flush to remove accumulated minerals (water was seriously dirty!). Also found lower heating element heavily corroded, so replaced it with new one. Adjusted temperature setting to 120° for better efficiency and safety. While there, installed new pressure relief valve as preventative measure since original was showing signs of wear. Everything's running perfectly now with consistent hot water flow. Showed customer how to do basic yearly maintenance to prevent future sediment issues. They were super happy to have hot showers again!
Suwanee, GA 30024
Review
chen’s plumbing was quick and efficient with a great price!
Stephanie - Suwanee, GA 30024
Tim C.
Tim C. Checked in
Cleared blo
Suwanee, GA 30024
Matthew C.
Matthew C. Checked in
Diagnosed issue and home of leaking water heater and gave estimate for replacement. Customer signed and approved estimate with bringing up to code and running new temperature and pressure discharge line. Customer called back and did not want to go through with estimate and will have Home Depot employee install instead. Charged extended dispatch fee.
Suwanee, GA 30024
Juan D.
Juan D. Checked in
For this job, I worked on clearing toilet with hand auger
Suwanee, GA 30024
Juan D.
Juan D. Checked in
For this job, we came out and re lit water heater
Suwanee, GA 30024
Cody B.
Cody B. Checked in
Customer had almost 800 dollar water bill. Customer just moved in December and doesn’t have previous water bills for reference. Noted an extra wet spot by the edge of driveway. Hard to determine if it’s from leak or recent rain since it’s in a low point by the driveway. Customers water service runs under slab in garage to the basement wall. Only about 6 feet of yard is accessible before it goes under driveway/garage area. So digging won’t help in this case. Recommended leak detection first to see if the leak is in a repairable area. If it is, pricing can be given to repair. Quote left to replace also if it comes to replacement depending on leak location. Customer is losing 1.15 gallons of water per minute when water is on. Isolated valve inside and turned on meter to confirm yard leak. American Leak Detection Woodstock: (770) 741-2534
Suwanee, GA 30024
Tim C.
Tim C. Checked in
Replaced a cracked 3/4 “ RPZA backflow preventer with new one
Suwanee, GA 30024
Juan D.
Juan D. Checked in
Will be back tomorrow to do work.
Suwanee, GA 30024
Tim C.
Tim C. Checked in
Appears to be a back up occurs to the main line , but is working when we arrived , suggested and did camera inspection with toilet pull and reset , did not see any problems with customer present .
Suwanee, GA 30024
Marcos  D.
Marcos D. Checked in
We performed leak search . Customer had water damage in garage ceiling . The hallway bathroom is right above damaged section , we ran water and didn’t find any leaks in drain not pressurized water lines . We did notice tub spout had some water shooting back and getting through tile gap . So we replaced tip spout and added plumbers putty in gap. We also noticed a lot of water was getting on floor , advised homeowner to install tub water guard and silicon certain areas to prevent water going down to garage
Suwanee, GA 30024
Tim C.
Tim C. Checked in
Clogged bathroom line , remove toilet snake and camera , clogged with tampon , no warranty
Suwanee, GA 30024
Matthew C.
Matthew C. Checked in
Water heater
Suwanee, GA 30024
Review
Dawson did a great job. He was prompt, friendly, clean, and got the job done quickly. Can't ask for anything more!
Adee Weismark - Suwanee, GA 30024
Response from Chen Plumbing:

Thank you for your kind words, Adee! We're glad to hear that Dawson provided you with prompt and friendly service, and that he was able to get the job done quickly and cleanly.

Dawson F.
Dawson F. Checked in
Downstairs powder room toilet leaking from base when flushed. Received approval to pull/reset toilet. Pulled toilet and found flange was broken with very rusty repair flange spacers. Flange was also recessed into floor. Received approval to repair flange. Installed flange spacer and secured into foundation. Set toilet with new bolts and wax ring. Caulked base. Tested to ensure no further issue. 90 day warranty.
Suwanee, GA 30024
Matthew C.
Matthew C. Checked in
Plumbing service. Went out to fix a stubborn plumbing leak that had been causing water damage behind a kitchen wall. After inspecting the area, discovered that a worn-out pipe joint was the culprit. We promptly replaced the faulty joint, successfully stopping the leak and preventing further damage.
Suwanee, GA 30024
Matthew C.
Matthew C. Checked in
Diagnosis and quote
Suwanee, GA 30024
Review
Dawson was on time and quick. I thought the problem was going to be major and costly but my leak was not pipe related. He could have said he needed to do a bunch of costly inspecting but instead, gave me the number of a restoration company that could solve to problem better. I liked that he was honest about it while still being polite. They will definitely be my first call the next time I have a plumbing need.
Justin Shelton - Suwanee, GA 30024
Response from Chen Plumbing:

Thank you Justin!

Dawson F.
Dawson F. Checked in
Basic diagnostic of tile shower leaking into the ceiling of the kitchen below. Confirmed it was in fact the tile and not the drain.
Suwanee, GA 30024
Review
Very pleased with the service. Polite and through. Would highly recommend Cody to friends.
Theresa - Suwanee, GA 30024
Cody B.
Cody B. Checked in
Sewer stoppage
Suwanee, GA 30024
Cody B.
Cody B. Checked in
Gas piping issue
Suwanee, GA 30024
Matthew C.
Matthew C. Checked in
Just replaced a shower cartridge in a home in Suwanee, GA. Noticed consistent dripping from the shower head during an inspection. Identified a worn-out cartridge as the cause of the leak. Installed a new cartridge swiftly, ensuring a drip-free shower experience for the homeowner.
Suwanee, GA 30024
Victor J.
Victor J. Checked in
Remove mixing valve
Suwanee, GA 30024
Victor J.
Victor J. Checked in
Check leak on ceiling
Suwanee, GA 30024
Tim C.
Tim C. Checked in
Relocate gas line for stove
Suwanee, GA 30024
Victor J.
Victor J. Checked in
Install heavy free standing tub and faucet, 2 bathrooms faucet in master bathroom, Install laundry sink and faucet
Suwanee, GA 30024
Review
Great service. Great communication about the problem and fix
Susan - Suwanee, GA 30024
Review
Great service, reasonable price!
Yi - Suwanee, GA 30024
Review
Quality and fast service! Very happy with our Michael’s work!
Jessica - Suwanee, GA 30024
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