Trusted Plumbing Contractor in Sandy Springs, GA

Found water meter for unit only serving hot system. Water heater was 10 years old. Removed water heater and recipes water meter to serve both hot and cold systems. Installed new 38 gallon electric low boy water heater with new ball valve and thermal expansion tank. Tagged new main water shut off and water heater shut off. Tested and left everything in good working order.

Customer stated that toilet in master bath wasn’t filling and also other toilet upstairs was backing up. Stated to customer to have a master bath, toilet rebuild, and customer agreed. Went ahead and replaced fill valve seal and supply line. Tested and now toilet is working as it should. Other toilet upstairs attempted to use auger to clear blockage. Was able to clear blockage, but once tissue went down, it would back up again. Gave customer options on repairs. Went ahead and removed old toilet and hauled away. Furnish and installed new American Standard toilet with new supply line. Tested and no leaks present at this time. Caulked around base of toilet and cleaned up work area.

Smell in master restroom. Customer wants to call to schedule when available for smoke test.

Came out for a leak. Arrived and met with homeowner. Her electrician was working on wiring up the kitchen. There was a live electrical wire that was wrapped with electrical tape. The wire touched the copper pipe and the electricity arced through the tape and put a hole in the copper pipe. I opened the drywall below and cut out the damaged section of pipe and replaced it with healthy copper. Homeowner also needed the drain and water line stub outs in the master bathroom moved to the left here feet. Also installed the tank on the toilet in the master bathroom. Tested to ensure proper function and a leak free installation. Water pressure tested at 50 psi.

Came out for a leak in the ceiling. Arrived and met with homeowner. He directed me to the ceiling right in front of the front door. Signs of old water stains in the ceiling on the drywall. Customer said they had a back up in the past on that bathroom and had the blockage cleared and the toilet pulled and reset 1 year prior. Customer elected to open the ceiling so we could inspect for the source of the leak. After opening the ceiling we confirmed that the leak was coming from the seal on the bottom of the toilet by flushing toilet several times. We pulled the toilet and found the flange was sitting below the tile and the wax gasket was not touching the toilet. We had to resort to installing an extra thick wax ring to form a proper seal as we are unable to replace the flange without significant cast iron replacement in the ceiling due to the homes builders use a lead bend of the flange with a very short sweep that will not allow modern pvc sittings to fit inside the same amount of space.

Finish hook up customer supplied bidet seat with new supply line

Serviced tankless by flushing and cleaning all filters. Afterwards tested and tankless is working as it should and no leaks. Also found that water pressure was above 80psi. Furnished and install new Prv with new main house shut off valve. Tested and set water pressure to about 60psi. Cleaned up work area. Chen membership is $19.95 a month

No hot water, problem is Tech did gas line work , forgot to light and fire up water heater , I light and fire up heater today

Customer request that to have gas line moved 50’ for new grill location. Customer also wanted to replace basement toilet with new Ada Kohler toilet. Replaced basement toilet with new Ada Kohler toilet. Ran 1/2 gas line to new location for grill. Tested and left everything in good working order.

Customer originally called us out for a leak in the basement, after a thorough evaluation, determined kitchen line was back sloping and full of grease and gave initial price to rework small section of pipe and redo kitchen drain above cabinet, however, after we cut pipe found whole section of kitchen line and laundry line full of grease , recommended replacing pipe all the way to crawlspace entrance. Customer agreed also noticed water heater in end of life stage, and PRV had failed noted pressure to be above 110 psi informed customer ,customer wanted all work performed Cut out and replace section from kitchen to crawlspace entrance with brand new PVC added clean outs from beginning of pipe near kitchen side to the end near laundry side, for customer not to use garbage disposal as garbage can, also inform customer to run hot water if they do use garbage disposal tested all work found no leaks on re-pipe. Furnished and installed 50 gallon short water heater replace Thermal expansio

Customer wanted to address a few issues in home. Gave options for replacement/repair. Also found additional items causing issues while evaluating home. Minor rebuild on toilet next to kitchen. Replace kitchen faucet with customer provided faucet. Rebuilt woodford wall hydrant on second floor. Also found pressure to be high and TET to be bad in garage addition to house. Replaced PRV and thermal expansion tank to fix issue. Also addressed concern for leak coming through main PRV. Did a minor leak investigation of toilets but was unable to find source. Customer will address issue at later date. After work was complete, checked for leaks and proper function.

Found dishwasher drain clogged. Disconnected dishwasher flex drain from glued in ptrap and ran hand auger through drain to clear blockage. Ran dishwasher a couple of times to test.

Water heater t&p going off upon arrival. Customer stated the water constantly runs out the front from the t&p line. After checking pressure found it to be 95 informed customer the high pressure can cause the t&p to constantly run and could also be the cause for his hose Bibb dripping. Informed customer with the age of his water heater we could not repair the water heater but could replace it. Also informed customer we could the replace the PRV to lower the pressure and install a new ball valve with a new shutoff for it. Gave customer estimate, customer approved estimate. Installed new PRV and set the pressure to 65 psi. Installed new water heater with a new shutoff valve, pan, expansion tank, and re worked the t&p line. Also installed a new hose Bibb in the back yard with a new ball valve. Turned water back on to check for leaks and found no leaks. Fired up water heater and set it to the correct temperature. Water heater is fired up and no leaks upon departure

Call for toilets not working. Arrived and met with Ashley (house keeper). She showed me three toilets that had issues. Inspection revealed the following: Office toilet has been worked on, and universal parts were installed that are not compatible with Kohler one piece toilets. Flapper is failing, and handle is catching along tank wall. Guest bathroom toilet with ghost flush shows age on components. Fill valve and flapper are deteriorating. This is a Toto one piece toilet. Daughters bathroom has the wrong fill valve installed, and it’s pushing up on trip lever, causing a constant running toilet. There is also mildew or mold in the tank. When checking pressure I found that the pressure was inconsistent, and read at ~70 psi at around 1030 am on a weekday. When checking pressure pressure I discovered that the tankless water heaters had several significant concerns. The right side has been shut off and discontinued. The left side unit was flashing an error code and I can hear the unit

Left quotes for repairs

Leak at customer supplied Kohler toilet we installed , remove tank and straighte gasket and put back , no more leak now

Remove existing shower valve and furnish and install new one. Also replace both hot and cold service valve under lavatory faucet. Removed existing single handle, shower valve and furnished and installed new one. Also under lavatory faucet installed two new stop valves. Tested all work and no leaks were present at this time. Caulked around trim of shower and cleaned up work area. Chen plumbing will not be responsible for sheet rock repair.

Customers water heater busted at back seam. Gave options to replace heater. Replaced water heater with Rheem 40 gal gas water heater. After replacement, checked for leak and proper function. Pressure is set at 50 PSI.

Customer wanted quote on 40 gallon tall gas water heater gave a few options. Also check pressure found pressure to be at 50 psi. Customer will call back with decision.

Replaced two toilets upstairs, replace a water shut off valve, replaced a broken toilet flange

Client called us out today due to them purchasing a new kitchen faucet and wanting it installed. Existing was a kohler as they had some low pressure on both sides of faucet. Installed the customer supplied hansgrohe single hole kitchen faucet. Tightened down faucet and connected the supply lines. Turned water on and tested. No issues. 2 yr labor warranty with Win with Chen Membership.

Call for toilet handle broken. Arrived and found Kohler toilet with a rusted handle. I also found the flush canister cap broken, allowing the fill tube to spray water at the side of the tank. Replaced handle with a new Kohler handle. Also replaced cap for flush canister. Tested and no other issues at this time.

Return to install water heater. Installed new 40 gallon tall gas water heater. This included a new shut off valve, thermal expansion tank and mounting bracket, drip pan, and gas line and components. Pressurized tank, lit unit and set to standard heat. No other issues at this time.

Call for leak inside wall in bathroom. Arrived and met with Cristy (Ms. Marjory’s daughter). She showed me the issue, which was a drippin pipe inside the wall in the bathroom near the front door. The pipe has a leak, and looks like when repairs were being conducted a board was moved, nd the board had a screw that has very slightly pierced, or caused a drip over time. The toilet shut off valve and copper were Lao severely corroded. When testing the pressure at the water heater I found water pressure extremely low. I believe the prv is behind a fridge in the kitchen. However, recent flood damage and construction have resulted in a lot of furniture and belongings piled in front of this cabinet nd fridge, so I did not have an opportunity to move it. Ms. Cristy does not know where the water comes in to the home, aside from the street mainline. I recommend replacing the leaking section of pipe, as well as the corroded section. Furthermore, I believe the prv may be in late stages of failure

Call to provide estimate for water heater replacement Measured and checked space availability, and have provided estimates. Also tightened a gas fitting that was leaking.