Check Out Our Work in Doraville GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Doraville, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Doraville, GA.
Recent Jobs and Reviews in Doraville, GA
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Job Locations and Reviews
Great customer service! Simeon is well informed and very nice, very courteous

Customer stated that kitchen drain wasn’t draining properly. Will send customer multiple option to have drain line replaced or blockage cleared. Also found section of cast iron that appeared to be leaking.
Upon arrival customer stated that they were having issues with water pressure and especially when hot water turned on and also have two toilets running. Checked water pressure to the house and had helper turn on faucets in the house and the pressure kept decreasing. Gave customer estimate to replace the flappers in the toilets and PRV. Customer approved estimate. Installed new flappers and PRV. All of those systems working properly. Also Left water heater estimate with customer.
For this job, we worked on clearing main drain line through clean out. Roots are in the drain line will have to get dug up and repaired.
Braulio and his coworker were very knowledge about the plumbing systems and helpful in getting me to understand the issues. Did not pressure me to purchase anything I didn’t want, but carefully explained why certain things would or would not be needed. Would absolutely work with Chen again!

Customer complaint was After using tub and letting water drain, toilets would gurgle, customer said daughter had one toy fall into drain was concerned this was causing issue however, customer said toilets would gargle after A few minutes, recommended to customer to Camera mainline to confirm no issues were on mainline causing issues, Filled up tub multiple times and ran water down cannot re-create issue, also found pressure drop more than 40 psi recommended replacing PRV that is starting to fail. Customer approved. Replaced PRV, slowly, pressurized line, bled all air and debris to the best of our ability. Attached invoice are photos of regular pressure drop with new PRV Also a video of camera inspection (While doing rest of evaluation on plumbing system, found code violations. On water heater Inform customer of violations found, did not want to proceed at this time with replacement. Possible points of failure were brought up the customer , customer is responsible should heater not wor
Juan Diaz he doing very good job we will recommend to our friends he deserves number 10
For this job, we worked on replacing hose bib and shut off valve.

We cleared main line blockage from clean out in basement, including camera inspection, old cast iron plumbing with clay sewer line in the yard .
Returned to install new water service. Ran new water service with adding a ball valve inside of a meter box next to meter. Also had to drill a new Stubout for water service. Made all connections. Tested system, system is working with no leaks and meter is reading 0.00 which indicates no leaks. CUSTOMER FINANCED JOB

Jetting and camera work for main line blockage , major roots problem near a big tree
Water service like upon arrival. Customer stated their bill jumped up a little over double customer, informed customer we could dig up the meter to see what kind of piping is in the ground. After digging up meter found 1 inch PVC line in the ground, found male adapter that connects to meter broken and leaking water out on the backside of the wall. After we dug there was water coming out once we turn the water on. Informed customer, he has two different breaks in the line gave customer estimate to do spot repair on meter break. Then gave customer estimate after noticing second leak to replace water service. customer stated he needed to talk with his wife before decision.

Left quotes for replacing piping inside and outside the house

Pressure is too high recommend doing PRV first before installing filter
Braulio was very professional and helpful! While he wasnt the bearer of great news, he was patient in explaining our situation. He provided services promptly and effectively!
Hey Kathryn, thanks for taking the time to share this. We know plumbing news isn’t always what folks hope for, so we’re glad Braulio could walk you through it with patience and care. We appreciate the trust and are always here if you need us.

Used sewer machine to unclog main line, Camera afterwards found major root infiltration downline about 80 feet, 98% of pipe was covered in roots, inform customer the next logical step would be to jet however, this would not guarantee roots from ever returning again, Inform customer that permanent solution is to replace sewer line going out to street. Customer wants to move forward with jetting Used Jetter to cut out root Infiltration, while we jet will use Camera to confirm roots are cut out. Cut most of the roots out however, some roots still are in pipe and informed customer they understand this is not a permanent solution. Due to the Inherent risk and Age of pipe we cannot guarantee no damage will occur to pipe. We have no responsibility if pipe gets damaged incurring more work.

Looked at faucet that was leaking, customer would like to buy own faucet and have us come back to install

Mainline partial blockage. Customer has multiple lift stations. Pumps appear to be working. All of the drains inside the house are against code and have no pitch. Customer is selling house and doesn’t want to repair anything and correct the issues. I gave quote to pull toilet and snake which he didn’t want to do at this time. Emailed quote over. Water pressure is fine. No expansion tank in the water heater. Customer did not want to correct.

Replacement of piping and valves serving back-to-back tub/shower combos in hall and master bathrooms. Replacement of shutoff valves serving same. Repressurized piping and tested for leaks. Will return to install trim, quoted separately.
Customer wanted tankless service again. Gave customer 55 dollar discount due to miscommunication about the 55 dollar water heater inspection promotion.
Drain repair for hallway vanity . We cut open drywall from kitchen area to acces drain and make repairs .

Shut down water to home and drain down portable water system. Cut out and replace three-quarter inch PRV on copper line in crawlspace. Remove washing machine and cut drywall to access waterlines to valve box. Cut waterlines and remove valve box. Install new valve box and secure to Studs in wall. Make necessary connections to existing half-inch waterlines. Pressurize system slowly, and test for leaks.

Furnished and installed new Kohler toliet , also replaced angle stop , tested for proper function.
Excellent

Left estimate for toilet install
Simeon was very professional, courteous and knowledgeable with his work.

Customer stated that he bought 2 toilet one for upstairs hall bath and the other for the master bedroom bathroom. He wanted them installed. Removed old toilet and hauled away. Install customer supplied toilets and tested. Neither toilet was leaking at this time. Caulked around bases of toilet and cleaned up work area.
Price is to furnish and install 50 gallon gas water heater, pan, and new thermal expansion tank. Price for inspection included in pricing. Pressure couldn’t be safely checked at the heater on the previous visit. Pressure will be checked post work completion to ensure it’s in a safe range. For new work to carry warranty the pressure must be in a safe range. If the pressure is high, pricing will be given to replace the prv (price range 500-600 for standard 3/4 prv replacement inside the home). Returned and installed 50 gallon tall water heater. Installed new shutoff, drip pan, shutoff, and thermal expansion tank. Reconnected to existing water, gas, and vent lines. Tested all work to ensure proper function and no leaks. None were found. Reinstated shutoff for hvac connected dehumidifier. Felt water on the bottom of the dehumidifier. So shut off water to the unit until hvac tech can confirm good working order.
For this job, we worked on installing new main water service line from there meter to the home. We also installed new pressure regulator and main shut off with a 1/4 ball valve.

We fixed leak around water meter area , cracked pvc fitting found , replaced a section pipe with copper pipe

Check out pressure very high , quoted new Prv , shower cartridge
I cannot recommend Chen Plumbing more! Eric Turner was sent out to take care of our job and his customer service and expertise are second to none. He walked us through the problems we were having and took care of everything in a timely manner. He was also able to replace another part for us that hadn’t been updated in possibly 20 years! For all your plumbing needs look no further than Chen Plumbing!
mr. chen told me the problem an fixed it
Juan was sent to our house to look at a leaking pipe. He returned the next day to repair it (not an emergency). He did a fantastic job explaining everything and the price was fair.
Thank you, Tanya, for your kind words about Juan's work; we're glad he could help you with the leaking pipe and provide clear explanations along with fair pricing.
Great job. Excellent work completed very quickly.
Arrived quickly and did a great job
We had a clogged sink that was kind of complicated. Chen Plumbing is always our go-to bc they're reliable and courteous and they have the best communication too. Highly recommend
Juan was very professional and took care of our problem efficiently. We will definitely keep Chen’s number for any future issues. Thank YOU so much Juan!!!
Both plumbers were professional and thorough. They were able to complete the job in timely manner.
Matthew was the service technician today. He clearly explained all the details of my project and answered all my questions. Highly recommend!
Excellent service and very professional
Great experience. Thank you!!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Victor has always been so professional, but also so friendly and good to deal with! For over 20 years, Tim has been doing our plumbing work, and there's none better!
Great service.
Thanks for sharing your review with us and the community.
Our pipe burst due to the freezing weather and flooded our basement. Tim came out at 10pm and fixed the problem in under 1 hour. He saved the day!! Thank you so much.
Great Job!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Victor found the leak quickly and also determined that our water pressure was low. After 10 years in this house, it’s great to have great water pressure. And no more leaks at the water meter connection!
Chen plumbing as a company it is easy to work with. The technician, Dawson, found a hard to find leak, and was able to solve the problem in about 30 minutes. He was helpful and very nice. Also, the price was very reasonable. We plan to use them again in the future as needed. Great work, great people, great prices!
Excellent Service, easy to schedule
Excellent