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Plumbers in Stone Mountain, GA

Check Out Our Work in Stone Mountain GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Stone Mountain, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Stone Mountain, GA.

Recent Jobs and Reviews in Stone Mountain, GA

Rated 5.0 out of 5 stars based on 64 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the plumbing service. Customers consistently express appreciation for the professionalism, knowledge, and efficiency demonstrated by the technicians. Recurring themes include prompt response times, with several reviewers noting same-day or even Sunday service, and clear communication throughout the service process. The quality of workmanship is frequently praised, with customers highlighting thorough explanations of procedures, timely completion of repairs, and attention to detail. The company's commitment to customer satisfaction stands out prominently, with mentions of their willingness to make things right when issues arise and their trustworthy recommendations. Reviewers repeatedly describe technicians as friendly, courteous, and patient, creating a stress-free experience. Fair and reasonable pricing is another positive trend, though one reviewer felt costs were slightly steep while still acknowledging top-notch service quality. The family-owned nature of the business and their reliability over multiple service calls earn particular commendation. Overall, the tone is enthusiastically positive, with customers expressing high levels of trust, satisfaction, and willingness to recommend the service to others.

Job Locations and Reviews

Came out for a dripping hose bib. Arrived and inspected. Gave quote to replace. While inspecting the water pressure we found the water heater was leaking slowly, rusted out, and the gas control valve indicator light was saying there was an issue with the gas control valve. Offered to replace the water heater and do the hose bib on the same water shutdown as a courtesy. Swapped out tank and hose bib. Tested to ensure proper function and a leak free installation. No further issue at this time. 2 year labor warranty on the water heater, 1 year labor warranty on the hose bib.
Came out for a dripping hose bib. Arrived and inspected. Gave quote to replace. While inspecting the water pressure we found the water heater was leaking slowly, rusted out, and the gas control valve indicator light was saying there was an issue with the gas control valve. Offered to replace the water heater and do the hose bib on the same water shutdown as a courtesy. Swapped out tank and hose bib. Tested to ensure proper function and a leak free installation. No further issue at this time. 2 year labor warranty on the water heater, 1 year labor warranty on the hose bib.
Dawson F.
Dawson F. Checked in
Came out for a dripping hose bib. Arrived and inspected. Gave quote to replace. While inspecting the water pressure we found the water heater was leaking slowly, rusted out, and the gas control valve indicator light was saying there was an issue with the gas control valve. Offered to replace the water heater and do the hose bib on the same water shutdown as a courtesy. Swapped out tank and hose bib. Tested to ensure proper function and a leak free installation. No further issue at this time. 2 year labor warranty on the water heater, 1 year labor warranty on the hose bib.
Stone Mountain, GA 30083
Snake drain to clear blockage. Pulled back wet wipes
Snake drain to clear blockage. Pulled back wet wipes
Anthony W.
Anthony W. Checked in
Snake drain to clear blockage. Pulled back wet wipes
Stone Mountain, GA 30083
Anthony W.
Anthony W. Checked in
Spoke with the customer. Customer has had line camera by another company and does not want to camera again. Job will cost between 10,000 and 30,000 to complete based on what customer explained.
Stone Mountain, GA 30087
Review
Faithful
Marc - Stone Mountain, GA 30083
Review
Seth was able to take what I described and determine the cause and then fixed the issue. Very helpful and professional.
Deborah - Stone Mountain, GA 30087
Review
Shawn was very helpful and knowledgeable. Would be glad to use him and Chen Plumbing again. New to the area and very happy with their service so far.
Deb - Stone Mountain, GA 30087
Review
Shawn was very helpful and knowledgeable. We are 2 for 2 with Chen Plumbing and their employees!
Deb - Stone Mountain, GA 30087
Review
Cody was wonderful to work with. Professional, considerate, attentive, friendly. We will not hesitate to work with him again.
Deb - Stone Mountain, GA 30087