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Plumbers in Smyrna, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Smyrna, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Smyrna, GA.

Recent Jobs and Reviews in Smyrna, GA

Rated 5.0 out of 5 stars based on 10 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the plumbing services provided. Customers consistently express gratitude for the professionalism, expertise, and efficiency demonstrated by the technicians. Recurring themes include exceptional communication throughout the service process, with technicians keeping clients well-informed and explaining repairs clearly. Many reviewers highlight the quick response times and ability to handle urgent situations, often within hours or the same day, which customers found particularly impressive during plumbing emergencies. The technicians are frequently praised for their thoroughness, problem-solving abilities, and willingness to think creatively to find effective solutions that other service providers had overlooked. Integrity and honesty emerge as significant positive attributes, with customers expressing relief at finding trustworthy professionals who provide fair pricing and avoid unnecessary upselling. The friendly, polite, and respectful demeanor of the service team is consistently noted, contributing to a positive customer experience even during stressful situations. Reviewers also appreciate the quality of workmanship and attention to detail, with technicians taking pride in their work and ensuring jobs are completed properly. The overall tone conveys strong confidence in the company, with multiple customers indicating they plan to use the service again and recommending it highly to others.

Our Local Reviews by City

Job Locations and Reviews

Installed new moen flow on main water line in basement after Prv. Flush water heaters in basement as part of membership. Replaced under sink customer supplied replacement filter as courtesy. Tested and left in good working order.
Installed new moen flow on main water line in basement after Prv. Flush water heaters in basement as part of membership. Replaced under sink customer supplied replacement filter as courtesy. Tested and left in good working order.
Anthony W.
Anthony W. Checked in
Installed new moen flow on main water line in basement after Prv. Flush water heaters in basement as part of membership. Replaced under sink customer supplied replacement filter as courtesy. Tested and left in good working order.
Smyrna, GA 30080
Left estimate to install new customer supplied faucets in master bathroom on new countertop and to replace stop valves for both faucets and install new supply lines.
Left estimate to install new customer supplied faucets in master bathroom on new countertop and to replace stop valves for both faucets and install new supply lines.
Alex R.
Alex R. Checked in
Left estimate to install new customer supplied faucets in master bathroom on new countertop and to replace stop valves for both faucets and install new supply lines.
Smyrna, GA 30082
returned and removed customers atmospheric water heater from under the house. At customer request, moved old heater to the garage area for customer to keep. Installed a new 50 gallon, gas, power vent water heater. Installed a drip pan under it, with a new thermal expansion tank, shutoff, and pvc vent going to the exterior of the home. Vented the water heater with 1/8 fall per manufacturer requirements for condensate purposes (video attached of vent slope). Capped the old vent line and used hydraulic cement to seal the new vent penetration. Tested all work to ensure proper function and no leaks. None were found.
returned and removed customers atmospheric water heater from under the house. At customer request, moved old heater to the garage area for customer to keep. Installed a new 50 gallon, gas, power vent water heater. Installed a drip pan under it, with a new thermal expansion tank, shutoff, and pvc vent going to the exterior of the home. Vented the water heater with 1/8 fall per manufacturer requirements for condensate purposes (video attached of vent slope). Capped the old vent line and used hydraulic cement to seal the new vent penetration. Tested all work to ensure proper function and no leaks. None were found.
Cody B.
Cody B. Checked in
returned and removed customers atmospheric water heater from under the house. At customer request, moved old heater to the garage area for customer to keep. Installed a new 50 gallon, gas, power vent water heater. Installed a drip pan under it, with a new thermal expansion tank, shutoff, and pvc vent going to the exterior of the home. Vented the water heater with 1/8 fall per manufacturer requirements for condensate purposes (video attached of vent slope). Capped the old vent line and used hydraulic cement to seal the new vent penetration. Tested all work to ensure proper function and no leaks. None were found.
Smyrna, GA 30080
Shut off valves to both faucets. Remove faucets and drains for both old faucets. Clean workspace and make sure everything is out of way for countertop company In secondary upstairs bathroom remove current non working lift and turn from tub. Install new chrome lift and turn kit. Test and clean workspace
Shut off valves to both faucets. Remove faucets and drains for both old faucets. Clean workspace and make sure everything is out of way for countertop company In secondary upstairs bathroom remove current non working lift and turn from tub. Install new chrome lift and turn kit. Test and clean workspace
Alex R.
Alex R. Checked in
Shut off valves to both faucets. Remove faucets and drains for both old faucets. Clean workspace and make sure everything is out of way for countertop company In secondary upstairs bathroom remove current non working lift and turn from tub. Install new chrome lift and turn kit. Test and clean workspace
Smyrna, GA 30082
Came out for a garbage disposal that wasn’t working and a sink drain. Kitchen sink garbage disposal was jammed. We attempted to u jam the disposal but couldn’t get it to budge. We found lots of broken pieces of debris inside the disposal. Installed new disposal and tested to ensure proper function. Upstairs lavatory drain pop up was not working when you pulled the rod. Found the rod inside the drain that holds the pop up in place had rusted and broke off. We replaced the pop up and tested to ensure proper function and a leak free install. We could not access the water heater. Water heater is in a closet, covered with an access panel, behind the refrigerator. No fur5er issue at this time.
Came out for a garbage disposal that wasn’t working and a sink drain. Kitchen sink garbage disposal was jammed. We attempted to u jam the disposal but couldn’t get it to budge. We found lots of broken pieces of debris inside the disposal. Installed new disposal and tested to ensure proper function. Upstairs lavatory drain pop up was not working when you pulled the rod. Found the rod inside the drain that holds the pop up in place had rusted and broke off. We replaced the pop up and tested to ensure proper function and a leak free install. We could not access the water heater. Water heater is in a closet, covered with an access panel, behind the refrigerator. No fur5er issue at this time.
Dawson F.
Dawson F. Checked in
Came out for a garbage disposal that wasn’t working and a sink drain. Kitchen sink garbage disposal was jammed. We attempted to u jam the disposal but couldn’t get it to budge. We found lots of broken pieces of debris inside the disposal. Installed new disposal and tested to ensure proper function. Upstairs lavatory drain pop up was not working when you pulled the rod. Found the rod inside the drain that holds the pop up in place had rusted and broke off. We replaced the pop up and tested to ensure proper function and a leak free install. We could not access the water heater. Water heater is in a closet, covered with an access panel, behind the refrigerator. No fur5er issue at this time.
Smyrna, GA 30080
Review
portia johnson - Smyrna, GA 30080
Response from Chen Plumbing:

Thank you, Portia, for taking the time to leave a review. We appreciate your support!

Review
Very knowledable and friend. Professional service, honest assessment and fair pricing.
Portia - Smyrna, GA 30080
Customer had a commercial office space below her townhome. The property noted water in the drop ceiling above a cubicle. Popped a few tiles on the drop ceiling and found the leak to be located on a copper water line below the concrete flooring in the ceiling below. Customers water meter is above her floor and the leak is occurring before her meter on the buildings water line. Informed customer this shouldn’t be her responsibility and recommended contacting her HOA. Noted to customer that her garbage disposal is in poor condition and should likely be replaced. Customer approved work for the disposal. Replaced and tested work to ensure proper function and no leaks. None were found. Adjusted fill valve and new toilet upstairs that was running.
Customer had a commercial office space below her townhome. The property noted water in the drop ceiling above a cubicle. Popped a few tiles on the drop ceiling and found the leak to be located on a copper water line below the concrete flooring in the ceiling below. Customers water meter is above her floor and the leak is occurring before her meter on the buildings water line. Informed customer this shouldn’t be her responsibility and recommended contacting her HOA. Noted to customer that her garbage disposal is in poor condition and should likely be replaced. Customer approved work for the disposal. Replaced and tested work to ensure proper function and no leaks. None were found. Adjusted fill valve and new toilet upstairs that was running.
Cody B.
Cody B. Checked in
Customer had a commercial office space below her townhome. The property noted water in the drop ceiling above a cubicle. Popped a few tiles on the drop ceiling and found the leak to be located on a copper water line below the concrete flooring in the ceiling below. Customers water meter is above her floor and the leak is occurring before her meter on the buildings water line. Informed customer this shouldn’t be her responsibility and recommended contacting her HOA. Noted to customer that her garbage disposal is in poor condition and should likely be replaced. Customer approved work for the disposal. Replaced and tested work to ensure proper function and no leaks. None were found. Adjusted fill valve and new toilet upstairs that was running.
Smyrna, GA 30080
Braulio C.
Braulio C. Checked in
Met with customer customer explained to me that low water pressure has been occurring at kitchen faucet only after short diagnostic visual inspection determine aerator to be clogged, cleaned out, aerator and found no other issues at this time. Original issue has been fixed.
Smyrna, GA 30080
Checked unit below , no leak at this time , customer did not want us to open the ceiling to investigate, charged the dispatch fee
Checked unit below , no leak at this time , customer did not want us to open the ceiling to investigate, charged the dispatch fee
Tim C.
Tim C. Checked in
Checked unit below , no leak at this time , customer did not want us to open the ceiling to investigate, charged the dispatch fee
Smyrna, GA 30080
Call for gas leak. Arrived and met with Mr. Craig on site. He explained that the gas company came out and said there is a gas leak. They confirmed that it could be detected inside the home, strongest seeming to be in the bathroom. After inspecting I found the following: Gas main on the left of the home. Home has gas water heater, gas stove, and previously had a gas furnace. Gas leak present and corrected at a union on the gas meter. Inside crawlspace, black iron, galvanized, and copper gas lines were present. When turning the meter on briefly, the meter ran constantly at full capacity, as if a gas line was disconnected somewhere. I verified stove and water heater were not disconnected. Crawlspace showed an old copper line, presumably serving the old furnace. When I turned the valve off, gas stopped escaping. Upon further inspection and during a separate repair, I found that the copper gas line had been severed roughly and left open. It appears that the line was cut with a saws all or
Call for gas leak. Arrived and met with Mr. Craig on site. He explained that the gas company came out and said there is a gas leak. They confirmed that it could be detected inside the home, strongest seeming to be in the bathroom. After inspecting I found the following: Gas main on the left of the home. Home has gas water heater, gas stove, and previously had a gas furnace. Gas leak present and corrected at a union on the gas meter. Inside crawlspace, black iron, galvanized, and copper gas lines were present. When turning the meter on briefly, the meter ran constantly at full capacity, as if a gas line was disconnected somewhere. I verified stove and water heater were not disconnected. Crawlspace showed an old copper line, presumably serving the old furnace. When I turned the valve off, gas stopped escaping. Upon further inspection and during a separate repair, I found that the copper gas line had been severed roughly and left open. It appears that the line was cut with a saws all or
Shawn B.
Shawn B. Checked in
Call for gas leak. Arrived and met with Mr. Craig on site. He explained that the gas company came out and said there is a gas leak. They confirmed that it could be detected inside the home, strongest seeming to be in the bathroom. After inspecting I found the following: Gas main on the left of the home. Home has gas water heater, gas stove, and previously had a gas furnace. Gas leak present and corrected at a union on the gas meter. Inside crawlspace, black iron, galvanized, and copper gas lines were present. When turning the meter on briefly, the meter ran constantly at full capacity, as if a gas line was disconnected somewhere. I verified stove and water heater were not disconnected. Crawlspace showed an old copper line, presumably serving the old furnace. When I turned the valve off, gas stopped escaping. Upon further inspection and during a separate repair, I found that the copper gas line had been severed roughly and left open. It appears that the line was cut with a saws all or
Smyrna, GA 30080
Review
Great Communication
Jason - Smyrna, GA 30082
Customer originally called us out due to water damage, discovered on the floor. Upon performing an initial diagnostic evaluation, we determined that the source of leak was a waste line located within the wall that had been punctured by screw or nails. During our investigation, visible corrosion, and rust staining were present around the affected area, indicating that the fasteners had likely been embedded in pipe for an extended period of time. The prolonged exposure caused the screws and or nails to deteriorate and rust, resulting in a leak and subsequent water damage. Presented the customer with options for the necessary repairs, including removal and replacement of compromise section of piping. Customer approved the proposed work. Made appropriate repairs and thoroughly tested. All approved. Work has been completed and is functioning as intended.
Customer originally called us out due to water damage, discovered on the floor. Upon performing an initial diagnostic evaluation, we determined that the source of leak was a waste line located within the wall that had been punctured by screw or nails. During our investigation, visible corrosion, and rust staining were present around the affected area, indicating that the fasteners had likely been embedded in pipe for an extended period of time. The prolonged exposure caused the screws and or nails to deteriorate and rust, resulting in a leak and subsequent water damage. Presented the customer with options for the necessary repairs, including removal and replacement of compromise section of piping. Customer approved the proposed work. Made appropriate repairs and thoroughly tested. All approved. Work has been completed and is functioning as intended.
Braulio C.
Braulio C. Checked in
Customer originally called us out due to water damage, discovered on the floor. Upon performing an initial diagnostic evaluation, we determined that the source of leak was a waste line located within the wall that had been punctured by screw or nails. During our investigation, visible corrosion, and rust staining were present around the affected area, indicating that the fasteners had likely been embedded in pipe for an extended period of time. The prolonged exposure caused the screws and or nails to deteriorate and rust, resulting in a leak and subsequent water damage. Presented the customer with options for the necessary repairs, including removal and replacement of compromise section of piping. Customer approved the proposed work. Made appropriate repairs and thoroughly tested. All approved. Work has been completed and is functioning as intended.
Smyrna, GA 30082
Quoted a camera inspection with toilet pull and reset
Quoted a camera inspection with toilet pull and reset
Tim C.
Tim C. Checked in
Quoted a camera inspection with toilet pull and reset
Smyrna, GA 30080
Customer needing grinder pump added for outside pool house. Customer is in the process of installing a pool and pool house in the back yard but needs a grinder pump to pump waste back to outside sewer line in the front yard. Informed customer we could add a pump and pit and run a new line from the pit to the sewer line in the front yard. Gave customer estimate, customer approved estimate. Customer is going to a pay a deposit once the city approves our drawing. Informed customer we could possibly start Thursday as long as everything is approved and if the weather allows.
Customer needing grinder pump added for outside pool house. Customer is in the process of installing a pool and pool house in the back yard but needs a grinder pump to pump waste back to outside sewer line in the front yard. Informed customer we could add a pump and pit and run a new line from the pit to the sewer line in the front yard. Gave customer estimate, customer approved estimate. Customer is going to a pay a deposit once the city approves our drawing. Informed customer we could possibly start Thursday as long as everything is approved and if the weather allows.
Chase B.
Chase B. Checked in
Customer needing grinder pump added for outside pool house. Customer is in the process of installing a pool and pool house in the back yard but needs a grinder pump to pump waste back to outside sewer line in the front yard. Informed customer we could add a pump and pit and run a new line from the pit to the sewer line in the front yard. Gave customer estimate, customer approved estimate. Customer is going to a pay a deposit once the city approves our drawing. Informed customer we could possibly start Thursday as long as everything is approved and if the weather allows.
Smyrna, GA 30080
Found drain line have sudden drain failure due to screw in drain. Provided estimate to replace bad section.
Found drain line have sudden drain failure due to screw in drain. Provided estimate to replace bad section.
Braulio C.
Braulio C. Checked in
Found drain line have sudden drain failure due to screw in drain. Provided estimate to replace bad section.
Smyrna, GA 30082
Did camera scope inspection today from clean out inside garage , showed with customer, found no any issues , pipe is ABS pipe
Did camera scope inspection today from clean out inside garage , showed with customer, found no any issues , pipe is ABS pipe
Tim C.
Tim C. Checked in
Did camera scope inspection today from clean out inside garage , showed with customer, found no any issues , pipe is ABS pipe
Smyrna, GA 30080
Returned to install 40 gal gas tall water heater, new expansion tank, new shutoff, new pan, added drain for t&p and reworked gas with proper drip leg. Installed new water heater, and turned water back on to check for leaks, found no leaks. Turned gas on to water heater and fired up water heater. Water heater is fired up and working properly. Customer will have hot water in 45 minutes to an hour, no leaks upon departure
Returned to install 40 gal gas tall water heater, new expansion tank, new shutoff, new pan, added drain for t&p and reworked gas with proper drip leg. Installed new water heater, and turned water back on to check for leaks, found no leaks. Turned gas on to water heater and fired up water heater. Water heater is fired up and working properly. Customer will have hot water in 45 minutes to an hour, no leaks upon departure
Chase B.
Chase B. Checked in
Returned to install 40 gal gas tall water heater, new expansion tank, new shutoff, new pan, added drain for t&p and reworked gas with proper drip leg. Installed new water heater, and turned water back on to check for leaks, found no leaks. Turned gas on to water heater and fired up water heater. Water heater is fired up and working properly. Customer will have hot water in 45 minutes to an hour, no leaks upon departure
Smyrna, GA 30080
Installed new p trap under the bathroom sink with pipe connected to the old lead pipe out the wall
Installed new p trap under the bathroom sink with pipe connected to the old lead pipe out the wall
Tim C.
Tim C. Checked in
Installed new p trap under the bathroom sink with pipe connected to the old lead pipe out the wall
Smyrna, GA 30080
Performed win with Chen membership and checked all plumbing components and fixtures in home. Left estimate for a toilet rebuild and water service line replacement due to old line being galvanized. Also advised customer that there is no date on water heater and is missing label. Customer stated heater may be about 8 years old. Rebuilt toilet in far back bedroom bathroom. Rebuild internals of toilet with new fill valve, new flapper, and new toilet supply line. Test for proper operation and clean work space
Performed win with Chen membership and checked all plumbing components and fixtures in home. Left estimate for a toilet rebuild and water service line replacement due to old line being galvanized. Also advised customer that there is no date on water heater and is missing label. Customer stated heater may be about 8 years old. Rebuilt toilet in far back bedroom bathroom. Rebuild internals of toilet with new fill valve, new flapper, and new toilet supply line. Test for proper operation and clean work space
Alex R.
Alex R. Checked in
Performed win with Chen membership and checked all plumbing components and fixtures in home. Left estimate for a toilet rebuild and water service line replacement due to old line being galvanized. Also advised customer that there is no date on water heater and is missing label. Customer stated heater may be about 8 years old. Rebuilt toilet in far back bedroom bathroom. Rebuild internals of toilet with new fill valve, new flapper, and new toilet supply line. Test for proper operation and clean work space
Smyrna, GA 30082
Customer got a busted Prv in basement, water line is 3/4 “ CPVC pipe connected to 1.5 inches copper water fed to fire sprinkler system , because of age and condition of CPVC pipe , we had to shut off the main 1.5 copper line but old shut off valve next to driveway was not functioning without dug up use tools to turn off , we dug up turned off main line and add 1.5 inches propress ball valve before the house and fire line , we also installed new 3/4 propress ball valve and watts AUB 25 pressure reducing valve to stopped leak , water is back on and no any issues at present time . Discussed and signed up membership with Mr.lowe today also .
Customer got a busted Prv in basement, water line is 3/4 “ CPVC pipe connected to 1.5 inches copper water fed to fire sprinkler system , because of age and condition of CPVC pipe , we had to shut off the main 1.5 copper line but old shut off valve next to driveway was not functioning without dug up use tools to turn off , we dug up turned off main line and add 1.5 inches propress ball valve before the house and fire line , we also installed new 3/4 propress ball valve and watts AUB 25 pressure reducing valve to stopped leak , water is back on and no any issues at present time . Discussed and signed up membership with Mr.lowe today also .
Tim C.
Tim C. Checked in
Customer got a busted Prv in basement, water line is 3/4 “ CPVC pipe connected to 1.5 inches copper water fed to fire sprinkler system , because of age and condition of CPVC pipe , we had to shut off the main 1.5 copper line but old shut off valve next to driveway was not functioning without dug up use tools to turn off , we dug up turned off main line and add 1.5 inches propress ball valve before the house and fire line , we also installed new 3/4 propress ball valve and watts AUB 25 pressure reducing valve to stopped leak , water is back on and no any issues at present time . Discussed and signed up membership with Mr.lowe today also .
Smyrna, GA 30082
Customer has a wet spot on ceiling in basement bedroom. Customer wanted to know the source of the leak. Informed customer that without cutting the exact source cannot be determined. Customer preferred to know if it was wet or dry before cutting to see if the ceiling can just be repaired or not first. Didn’t charge the customer a dispatch fee since work couldn’t reasonably be done. Recommended Provision to put moisture detection equipment on the ceiling before cutting. Water pressure couldn’t be checked because customer had shut water off at the house.
Customer has a wet spot on ceiling in basement bedroom. Customer wanted to know the source of the leak. Informed customer that without cutting the exact source cannot be determined. Customer preferred to know if it was wet or dry before cutting to see if the ceiling can just be repaired or not first. Didn’t charge the customer a dispatch fee since work couldn’t reasonably be done. Recommended Provision to put moisture detection equipment on the ceiling before cutting. Water pressure couldn’t be checked because customer had shut water off at the house.
Cody B.
Cody B. Checked in
Customer has a wet spot on ceiling in basement bedroom. Customer wanted to know the source of the leak. Informed customer that without cutting the exact source cannot be determined. Customer preferred to know if it was wet or dry before cutting to see if the ceiling can just be repaired or not first. Didn’t charge the customer a dispatch fee since work couldn’t reasonably be done. Recommended Provision to put moisture detection equipment on the ceiling before cutting. Water pressure couldn’t be checked because customer had shut water off at the house.
Smyrna, GA 30080
Left invoice for install of 18 1/2 inch diameter water heater. Normal heater will not fit in area.
Left invoice for install of 18 1/2 inch diameter water heater. Normal heater will not fit in area.
Braulio C.
Braulio C. Checked in
Left invoice for install of 18 1/2 inch diameter water heater. Normal heater will not fit in area.
Smyrna, GA 30080
Return to complete quoted work. Removed water heater and installed new 50 gallon gas water heater. This included the addition of a drip pan, replacing the gas drip leg and gas hose to fix a gas leak. Installed thermal expansion tank, and new shut off valve. Removed old pressure regulating valve and installed new PRV. I checked the water in the home and the volume and pressure is much better than previously reported. Pressurized system and checked for leaks. Set water heater to standard temperature. Cleaned work space.
Return to complete quoted work. Removed water heater and installed new 50 gallon gas water heater. This included the addition of a drip pan, replacing the gas drip leg and gas hose to fix a gas leak. Installed thermal expansion tank, and new shut off valve. Removed old pressure regulating valve and installed new PRV. I checked the water in the home and the volume and pressure is much better than previously reported. Pressurized system and checked for leaks. Set water heater to standard temperature. Cleaned work space.
Shawn B.
Shawn B. Checked in
Return to complete quoted work. Removed water heater and installed new 50 gallon gas water heater. This included the addition of a drip pan, replacing the gas drip leg and gas hose to fix a gas leak. Installed thermal expansion tank, and new shut off valve. Removed old pressure regulating valve and installed new PRV. I checked the water in the home and the volume and pressure is much better than previously reported. Pressurized system and checked for leaks. Set water heater to standard temperature. Cleaned work space.
Smyrna, GA 30080
Customer had concerns about existing water heater vent and also sewer line. Took a look at vent and stated to customer that the vent is not fixable and that we will either have to install a power vent or a tankless water heater. Also came to the conclusion that bathroom in basement is on gravity because couldn’t find sewer injection pump and also heard water going through pipe from clean out outside. Will send estimates for repairs.
Customer had concerns about existing water heater vent and also sewer line. Took a look at vent and stated to customer that the vent is not fixable and that we will either have to install a power vent or a tankless water heater. Also came to the conclusion that bathroom in basement is on gravity because couldn’t find sewer injection pump and also heard water going through pipe from clean out outside. Will send estimates for repairs.
Simeon R.
Simeon R. Checked in
Customer had concerns about existing water heater vent and also sewer line. Took a look at vent and stated to customer that the vent is not fixable and that we will either have to install a power vent or a tankless water heater. Also came to the conclusion that bathroom in basement is on gravity because couldn’t find sewer injection pump and also heard water going through pipe from clean out outside. Will send estimates for repairs.
Smyrna, GA 30080
Call for water heater estimate. Met with Ms. Marjorie. She had a waterline installed and has been concerned with the noise the water heater is making. I inspected unit, and found it to be approximately 9-10 years old. The unit does not have a thermal expansion tank installed. The gas drip leg has a minor gas leak on the side branch of the tee. This leak was confirmed via gas leak detector and bubble solution, and video is attached. New waterline is 3/4 pex piping. The pipe is brought through the garage foundation without sleeping, using electrical tape asa sleeve. The grounding has been left disconnected under water heater. I was not able to determine if grounding was present elsewhere in the home. When checking the pressure, i found that there is a sure Wilkins double union PRV under the water heater. This has been replaced at some point in the past, but is not functioning. Pressure at front spigot read 100 psi, water heater and back spigot reads approximately 30 psi. Water heater
Call for water heater estimate. Met with Ms. Marjorie. She had a waterline installed and has been concerned with the noise the water heater is making. I inspected unit, and found it to be approximately 9-10 years old. The unit does not have a thermal expansion tank installed. The gas drip leg has a minor gas leak on the side branch of the tee. This leak was confirmed via gas leak detector and bubble solution, and video is attached. New waterline is 3/4 pex piping. The pipe is brought through the garage foundation without sleeping, using electrical tape asa sleeve. The grounding has been left disconnected under water heater. I was not able to determine if grounding was present elsewhere in the home. When checking the pressure, i found that there is a sure Wilkins double union PRV under the water heater. This has been replaced at some point in the past, but is not functioning. Pressure at front spigot read 100 psi, water heater and back spigot reads approximately 30 psi. Water heater
Shawn B.
Shawn B. Checked in
Call for water heater estimate. Met with Ms. Marjorie. She had a waterline installed and has been concerned with the noise the water heater is making. I inspected unit, and found it to be approximately 9-10 years old. The unit does not have a thermal expansion tank installed. The gas drip leg has a minor gas leak on the side branch of the tee. This leak was confirmed via gas leak detector and bubble solution, and video is attached. New waterline is 3/4 pex piping. The pipe is brought through the garage foundation without sleeping, using electrical tape asa sleeve. The grounding has been left disconnected under water heater. I was not able to determine if grounding was present elsewhere in the home. When checking the pressure, i found that there is a sure Wilkins double union PRV under the water heater. This has been replaced at some point in the past, but is not functioning. Pressure at front spigot read 100 psi, water heater and back spigot reads approximately 30 psi. Water heater
Smyrna, GA 30080
Inspected tankless water heater in garage. No issues at this time. Checked water pressure. No issues at this time.
Inspected tankless water heater in garage. No issues at this time. Checked water pressure. No issues at this time.
Anthony W.
Anthony W. Checked in
Inspected tankless water heater in garage. No issues at this time. Checked water pressure. No issues at this time.
Smyrna, GA 30082
Gave customer estimate to rough in basement sewer and water lines. Contractor would be responsible for finish.
Gave customer estimate to rough in basement sewer and water lines. Contractor would be responsible for finish.
Chase B.
Chase B. Checked in
Gave customer estimate to rough in basement sewer and water lines. Contractor would be responsible for finish.
Smyrna, GA 30080
Review
When it rains it pours, literally... but when it does, I am so very thankful for companies like Chen Plumbing. Chase and Logan identified and repaired our leak with ease. I contacted them late last night and they messaged me straight away, arrived as on scheduled and completed the work in less than 2 hours. Thank you so much!!
W McKay - Smyrna, GA 30080
Response from Chen Plumbing:

Thank you, W! We're glad to hear that Chase and Logan were able to help you quickly and efficiently. Your appreciation means a lot to us!

Review
Cody came out to repair a broken drain. He was able to discuss with me my options and get the repair done fairly quickly. Amazing!
Luke Panasyuk - Smyrna, GA 30082
Response from Chen Plumbing:

Thank you, Luke! We're glad to hear that Cody was able to provide you with options and complete the repair quickly. Your satisfaction is important to us!

Review
Cody came out to repair a broken drain. He was able to discuss with me my options and get the repair done fairly quickly. Amazing!
Luke Panasyuk - Smyrna, GA 30082
Review
I found Chen plumbing on thumbtack and the service has been top notch. Luz was great at communicating through the process and Braulio came to inspect the house the same day I called. I had a pretty bad leak from our service line outside with water pooling in my yard. Even though he already had jobs lined up, he offered to fix it the following day. Honoring his word, he came the next day and worked into the night. I have a lot of respect for him because we both knew it would be a tough job. Absolute A+ from my standpoint.
Tristan thomas - Smyrna, GA 30082
Review
I found Chen plumbing on thumbtack and the service has been top notch. Luz was great at communicating through the process and Braulio came to inspect the house the same day I called. I had a pretty bad leak from our service line outside with water pooling in my yard. Even though he already had jobs lined up, he offered to fix it the following day. Honoring his word, he came the next day and worked into the night. I have a lot of respect for him because we both knew it would be a tough job. Absolute A+ from my standpoint.
Tristan Thomas - Smyrna, GA 30082
Response from Chen Plumbing:

Thank you so much for sharing your experience! We’re thrilled that Luz and Braulio took great care of you and followed through even with a tough job. It means a lot to hear your kind words and to know the repair was handled right. We truly appreciate your trust and support!

Review
Great Job
Douglas - Smyrna, GA 30080
Review
Fast and efficient repair on a toilet and a quick cost estimate for replacing a water supply line.
Beverly Marshall-Goodell - Smyrna, GA 30082
Response from Chen Plumbing:

Beverly, glad we got your bath and kitchen lines fixed and everything tested. Thanks for the 5 stars!

Review
Great service!
Rohan - Smyrna, GA 30082
Review
They were able to fit me in last minute. For an emergency pipe issue and fix it same day within three or four hours of me calling.
Amanda Devorah Caraballo - Smyrna, GA 30080
Response from Chen Plumbing:

Hey Amanda, we’re glad we could be there when you needed us! Emergencies can be stressful, and we always do our best to respond quickly and get things fixed as soon as possible. If you ever need us again, don’t hesitate to reach out!

Review
Professional, reasonable price, and good service. Juan and his partner came to do a sewer scope to diagnose an odor issue and checked my air vents in the attic and street side manholes. We found a potential issue in my garage attic connected to the water boiler that could have been causing a major problem. Nice guys, helpful and clean/courteous.
Shlok Shah - Smyrna, GA 30082
Response from Chen Plumbing:

Thank you, Shlok, for your kind words! We're glad Juan and his partner were able to help identify the issue and provide you with great service. Your feedback means a lot to us!

Review
Juan was very helpful in diagnosing a sewage smell issue that had been happening for several months. He answered all my questions during the sewer scope and his partner checked the vents and manholes to see if there were any issues that we might have missed. They weren’t able to find anything but gave me the video and advice I needed to pursue the issue further with the city or test my water boiler’s exhaust. Professional, reasonable price, and good service.
Shlok - Smyrna, GA 30082
Review
We've called this company twice now and both services were great. This last time we had Max come by to fix our clogged kitchen sink. He was on time, communicative, and worked quickly.
Mimi Le - Smyrna, GA 30080
Response from Chen Plumbing:

We're so glad to hear that you had a great experience with Max fixing your clogged kitchen sink! Thank you for choosing our company again.

Review
The guys were prompt in arriving to service my problem. As well as quick to move to another solution when the first one was not working. This helped solved my problem as fast as possible.
Sabrina - Smyrna, GA 30080
Review
Eric Turner was very Professional and did a Great job. He is a real asset to your company. Thanks, Eric for such a great job!
Fred Sipes - Smyrna, GA 30080
Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Alan Moise - Smyrna, GA 30080
Response from Chen Plumbing:

Thank you Alan!

Review
Very good service and quality. Matt was pleasant and professional to deal with and provided the best outcome for the issue.
Udhay - Smyrna, GA 30339
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