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Plumbers in Smyrna, GA

Check Out Our Work in Smyrna, GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Smyrna, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Smyrna, GA.

Recent Jobs and Reviews in Smyrna, GA

Rated 5.0 out of 5 stars based on 14 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and trust in the plumbing service. Customers consistently express appreciation for the professionalism, expertise, and efficiency demonstrated by the technicians. Recurring themes include punctuality, thorough problem diagnosis, and clear communication throughout the service process. Many reviewers highlight the friendly and personable nature of the staff, noting that technicians take time to explain issues in detail and offer thoughtful solutions. The company's responsiveness, even during late-night or holiday emergencies, earns particular praise. Long-term customer loyalty is evident, with several clients mentioning years of reliable service for both residential and rental properties. Reviewers frequently describe feeling confident and well-cared-for, emphasizing the honesty and integrity of the technicians who sometimes identify simpler or non-plumbing solutions rather than unnecessary work. The cleanliness and attention to detail during and after service visits also stand out as positive attributes. While pricing is occasionally mentioned as higher, customers generally find the value reasonable given the quality of work and professionalism delivered. The dominant tone is one of enthusiastic recommendation, with clients expressing gratitude and intent to use the service again.

Smyrna, GA at a glance

Chen Plumbing has completed 3 jobs in Smyrna, GA in October 2026.

The 5 customer reviews shown here average 5.0 out of 5.

The most recent job was on October 17, 2026.

Chen Plumbing has completed 69 jobs in Smyrna, GA in the last 12 months. The first job there was in July 2023.

Job Locations and Reviews

Today we fixed leak under the toilet in basement, we pull and reset toilet with new flange from basement up to toilet , discussed and signed up membership with customer, also left membership information booklet with customer.
Today we fixed leak under the toilet in basement, we pull and reset toilet with new flange from basement up to toilet , discussed and signed up membership with customer, also left membership information booklet with customer.
Tim C.
Tim C. Checked in
Today we fixed leak under the toilet in basement, we pull and reset toilet with new flange from basement up to toilet , discussed and signed up membership with customer, also left membership information booklet with customer.
Smyrna, GA 30082
Upon arrival, the customer reported recurring sewer backups and a noticeable sewer odor inside the property. I explained that the recommended first step would be to pull and reset the toilet and perform a sewer camera inspection to identify the cause of the issue. The customer approved the estimate for the diagnostic work.

I removed the toilet and performed a camera inspection of the sewer line. During the inspection, I discovered a separation in the sewer piping along with significant root intrusion. These conditions are likely contributing to the recurring backups and sewer odor. Due to the pipe separation and extensive root intrusion, the integrity and overall condition of the remaining sewer line could not be confirmed through the initial inspection alone.

I reviewed my findings with the customer and discussed two repair options: a localized spot repair to address the identified damage or a complete sewer line replacement from the home to the city sewer tap. I explained that a sp
Upon arrival, the customer reported recurring sewer backups and a noticeable sewer odor inside the property. I explained that the recommended first step would be to pull and reset the toilet and perform a sewer camera inspection to identify the cause of the issue. The customer approved the estimate for the diagnostic work.

I removed the toilet and performed a camera inspection of the sewer line. During the inspection, I discovered a separation in the sewer piping along with significant root intrusion. These conditions are likely contributing to the recurring backups and sewer odor. Due to the pipe separation and extensive root intrusion, the integrity and overall condition of the remaining sewer line could not be confirmed through the initial inspection alone.

I reviewed my findings with the customer and discussed two repair options: a localized spot repair to address the identified damage or a complete sewer line replacement from the home to the city sewer tap. I explained that a sp
Logan M.
Logan M. Checked in
Upon arrival, the customer reported recurring sewer backups and a noticeable sewer odor inside the property. I explained that the recommended first step would be to pull and reset the toilet and perform a sewer camera inspection to identify the cause of the issue. The customer approved the estimate for the diagnostic work. I removed the toilet and performed a camera inspection of the sewer line. During the inspection, I discovered a separation in the sewer piping along with significant root intrusion. These conditions are likely contributing to the recurring backups and sewer odor. Due to the pipe separation and extensive root intrusion, the integrity and overall condition of the remaining sewer line could not be confirmed through the initial inspection alone. I reviewed my findings with the customer and discussed two repair options: a localized spot repair to address the identified damage or a complete sewer line replacement from the home to the city sewer tap. I explained that a sp
Smyrna, GA 30082
Returned to replace galvanized water service per quote that was signed back in September. When we arrive began trenching for new water service like new three-quarter uponor piping into trench and connected at meter with new meter nipple and ball valve for Personal use. Use existing penetration to get water service into crawlspace. Replaced main valve and PRV with 10 foot of additional piping to remove remainder of galvanized piping. After work was complete check for leaks and proper function and backfilled trench rough grade.
Returned to replace galvanized water service per quote that was signed back in September. When we arrive began trenching for new water service like new three-quarter uponor piping into trench and connected at meter with new meter nipple and ball valve for Personal use. Use existing penetration to get water service into crawlspace. Replaced main valve and PRV with 10 foot of additional piping to remove remainder of galvanized piping. After work was complete check for leaks and proper function and backfilled trench rough grade.
Cody A.
Cody A. Checked in
Returned to replace galvanized water service per quote that was signed back in September. When we arrive began trenching for new water service like new three-quarter uponor piping into trench and connected at meter with new meter nipple and ball valve for Personal use. Use existing penetration to get water service into crawlspace. Replaced main valve and PRV with 10 foot of additional piping to remove remainder of galvanized piping. After work was complete check for leaks and proper function and backfilled trench rough grade.
Smyrna, GA 30082
Review
Great service!
Joshua - Smyrna, GA 30080
Review
Excellent work
Ian - Smyrna, GA 30080
Review
Our garbage disposal started making a lot of noise. Cody was able to quickly extract a small screw that had fallen into the mechanism.
Beverly - Smyrna, GA 30082
Review
Quick response and repaired quickly.
Von - Smyrna, GA 30080
Review
Very knowledable and friend. Professional service, honest assessment and fair pricing.
Portia - Smyrna, GA 30080