Plumbing

Furnished and installed new tankless water heater replaced with rinnai model number REP199IN, tested for any leaks, including gas. Everything is working as intended upon departure, set temperature to 120°. Took out old heater, redid vent, re-piped as needed, as well as added thermal expansion tank with supporting bracket, inform customer that tankless needs serviced once a year. Customer understands.

Upon arrival the tenant stated she took a shower this morning and when she turned the water off the cold side wouldn’t turn off. I informed the customer the cartridge would have to be replaced. I also informed customer I would not be blue to get the cartridge until tomorrow due to them being old and the only place I think will have them is in Tucker. Gave customer to estimate. Customer stated she will call the office and get it scheduled for tomorrow.

Client called us out today to cap an old 1 1/2” pvc drain line in the crawlspace under the kitchen sink. It was just stubbed up and capped through the floor behind the dishwasher. We cut out the ptrap in the crawlspace and capped the line with 1 1/2” furnco cap. Client had $90 worth of rescheduling credits from us rescheduling him.

Upon arrival customer stated he as had another plumbing out and he did not like them or there work so he got our information from his neighbor. Customer has multiple issues the kitchen faucet needs to be replaced as well as a new cartridge for his tub and clearing a shower drain as well as cleaning a blockage that is in the basement where the laundry and a utility sink and where the kitchen drain all go into the main sewer line. Gave customer estimate to do all the work. Customer approved estimate I will be returning Wednesday to do the work.

Returned and replace customer’ Delta shower cartridge in the primary bath. When testing for proper operation found that the hot and cold lines appear to be flipped in the wall. Shut the water back down and drained the system. Flipped the cartridge in the valve so that hot and cold are properly oriented on the temperature handle. Noted to customer that the shower head is leaking fairly having from the towing in the shower head where you swivel the head to adjust the type of spray. Other than the shower head, all work tested properly with no leaks.

Water line

Upon arrival customer stated the shower was holding water again. I informed the customer that the drain line is cast iron and would need to be replaced due to the recurring issue of clogging. I also informed customer we do not warranty drain cleaning due to the fact we can not guarantee what goes down the drain. customer did not want estimates to replace the line or to run snake. I also informed the customer I could snake the line again and the same thing can keep happening.

Customer had a toilet that had water getting on the floor. Customer also was concerned that the wax ring was breached. Upon inspection, found that there was a heavy tank to bowl leak from the front of the tank. This was running onto the floor and pooling. Recommended rebuilding the internals and replacing Cimmaron tank to bowl gasket as a first step. Repaired the toilet, removed the silicone from the base, and flushed many times to ensure no water was coming from the base. Informed the customer that no water is coming from the base at this time, but if any more water presents itself a price was left for a pull and reset as well as a stop repair because it isn’t holding all the way. Customer requested not caulking the base of the bowl to make it easier to see if water appears. Cautioned the customer that this can cause movement in the toilet more easily and customer understood. Tested all my work to ensure proper function and no leaks. None were found.

Client called us out due to the master bathroom toilet upstairs was leaking at the base when flushed. Either way the toilet had to be pulled up, and client decided they would like to replace the toilet. We pulled up the old toilet and inspected the toilet flange. Toilet flange was in good condition and not broken. Sat down new wax ring and closet bolts, and installed the new kohler customer supplied toilet. Toilet flange or tile floor is not level, so we added a toilet shim at the back left of the toilet to stop it from rocking in the future. Once toilet was secured we tested for leaks, there are none. Caulked around the base of the new toilet after testing. 1 yr labor warranty on customer supplied.

Upon arrival customer stated the faucet was leaking. I informed the customer that the faucet would need to be replaced due to where the faucet was leaking. The faucet it is leaking from the base where the spout connects to the base of the faucet and the faucet only leaks when it is turned on. Gave customer two estimates. Customer stated he will get back to us when he decides what option he wants to go with.

Quoted gas line and plumbing for washing machine installation, collected dispatch fee

Fixed running delta single handle tub / shower valve with new delta spring and seats , also informed customer about CPVC plastic female fittings can crack due to age and pressure, offered quote to replace with copper , customer choosed not to do at this time.

Sewer main replacement Replace the existing sewer line from the house to the city sidewalk insured, proper slope for optimal drainage installed the pipe and gave proper bedding.backfilled the the soil then compacted, and leveled off surface , then entire line was thoroughly tested to confirm all glue joints and mechanical joints were leak free. Any mechanical joints used were packed with concrete underneath to prevent any future settling as well as two clean outs were also installed one in front of the house, one near the city sidewalk to facilitate any future maintenance.

Client called us out to inspect the main cast iron sewer line outside due to client buying the home. We found a few issues, and the sewer line runs under the concrete driveway and it over 15’ deep. Left estimates for relining the sewer line, replacing the rest of the cast iron in the basement, and replacing the 50 gal electric water heater. Will credit today off of the full job quoted.

Installed customer provided bidet for toilet. Tested and no leaks were present at this time. Bidet was working as it should.

Customer stated that dishwasher wasn’t draining and also in master bathroom lavatory faucet was dripping and shower wasn’t draining. Looked at dishwasher and found that dishwasher drain next to disposal. Ran water in sink for about 10 minutes and didn’t notice any backing up. Recommended customer have an appliance company come out. Ran shower and master and noticed it back up almost instantly. Ran snake and cleared blockage. Pulled back lots of hair and soap buildup. Tested by filling up, shower pan and also running water for about 10 minutes. Shower draining as it should. There’s no warranty on drain cleaning work. Looked at lavatory faucet that was dripping in master bathroom. Recommended to customer to address pressure issue before we proceed with any repairs or replacements of a faucet. Tested water pressure to home and found that water pressure was at 155 psi. Recommended to customer to have PRV replaced and also install a high-pressure Prv. Also found leak on recirculation line w

Customer had tenants in the property when shower handle broke. Observed the cartridge is a Pfister. The cartridge had seized badly and had broken the handle when it was operated due to the tension. Gave price to replace cartridge that customer approved. Cautioned customer that the handle extension and handle may not be salvageable. If it isn’t, will give additional pricing to order and replace those parts. Had to order the part. It will arrive tomorrow. Will return tomorrow after cartridge is delivered. Put a pair of vice grips on the cartridge so that it can be turned in the meantime. 7/11/25 Returned and replaced Pfister cartridge with special order part. Was able to reuse the extension and handle. The extension did have a crack in it, but it is holding and working properly for the time being. Made customer aware the extension may need to be replaced 8n the future.

Plumbing inspection whole home , found no leaks , found high water pressure, replaced a faulty Prv with new one

Customer stated that meter box was full of water. Tested main waterline by shutting off valve inside and spotting the meter for 10 minutes. Meter didn’t move. Also, front hose bib was dripping. Replaced washer and tested. No leaks were present at this time. There will be no warranty on work today due to It’s a Band-Aid fix. Also, customer’s water heater is over 20 years old and recommend replacing it. Will send estimate to do so.

Upon arrival customer stated there was a leak on two stops under the sink. I informed the customer I would have to run a new water line for the stops because of one of the stops location. I gave customer estimate. Customer did not approve estimate

Client called us out due to 3 bay kitchen sink hot side angle stop was not working and the handle was gone. Turned hot water off at water heater ball valve, and drained down hot side. Cut off old angle stop, and installed new compression angle stop. Turned water back on and tested, no leaks and water is now functional at that sink

Customer was experiencing slow, shower drains in main floor, master shower and upstairs guest shower. Attempted to manually clear once removing drain great. Upstairs shower blockage isolated to just shower with extreme amount of hair buildup further in drain line. Ran small, mechanized snake to break blockage and achieve drainage. Scraped subscribes from downpipe of drain in master shower and ran shower for approximately 10 minutes. Shower began backing up with an inch or two of water in shower. Toilet began bubbling and was a mainline issue. Water began to recede approximately 30 minutes after. I drove back out shower and toilet Before pulling toilet.. Ran camera through flange and drain to find approximately 5 feet of soft tissue blockage approximately 30 to 40 feet out from drain. Was able to manually move camera head back-and-forth to clear drain.

Drain down water heater. Installed new gas control valve and also thermocouple. Once replaced turned water back on and pressurized system. Turned water heater on and tested. No leaks were present at this time and water heater is working as it should at time of departure. Cleaned up work area.

Installed customer supplied faucet and installed 1 1/4” lavatory drain. Filled sink all the way up and tested to ensure a leak free install. No further issue.