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Plumbers in Decatur, GA

Check Out Our Work in Decatur GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Decatur, GA and the surrounding areas since 1998!

Decatur

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Decatur, GA.

Recent Jobs and Reviews in Decatur, GA

Rated 5.0 out of 5 stars based on 46 customer reviews

Customers say: The provided response describes the overall sentiment of the reviews as positive, with a slight inclination towards neutrality. The reviews consistently mention positive experiences with the plumbers, their expertise, professionalism, punctuality, and the quality of the work performed. Customers express gratitude for the prompt response, efficient service, and friendly and knowledgeable plumbers. There are also mentions of reasonable pricing and overall satisfaction with the services provided. However, a few negative reviews are also present, primarily focusing on issues such as delayed response times due to winter weather conditions and a lack of communication regarding scheduling. Overall, the sentiment is positive, with customers expressing satisfaction with the services provided by Chen Plumbing.

Job Locations and Reviews

Dawson F.
Dawson F. Checked in
Rerouted hot line over to master shower. Old cartridge got clogged when repressurizing. Replaced for cost of material.
Decatur, GA 30030
Tim C.
Tim C. Checked in
Sewer snake and camera
Decatur, GA 30033
Juan D.
Juan D. Checked in
For this job, I worked on installing new 40 gallon gas Rheem water heater.
Decatur, GA 30033
Eric T.
Eric T. Checked in
PRV and T and P replacement
Decatur, GA 30030
Review
Eric was fabulous - professional and friendly. Very conscientious and efficient. He exceeded our expectations. Very knowledgeable and we will definitely be using Eric and Chen for all our plumbing needs.
Fred - Decatur, GA 30030
Eric T.
Eric T. Checked in
Faucet Installation
Decatur, GA 30030
Juan D.
Juan D. Checked in
For this job, I worked on installing 1/2 hp garbage disposal
Decatur, GA 30033
Tim C.
Tim C. Checked in
Check out high water bill problem , found no leaks
Decatur, GA 30033
Juan D.
Juan D. Checked in
For this job, I worked on installing a pressure regulator and main shut off valve for home. Also installing new relief valve for water heater and expansion tank.
Decatur, GA 30030
Eric T.
Eric T. Checked in
Replace section of black iron gas pipe. Properly seal pipe from elements.
Decatur, GA 30033
Tim C.
Tim C. Checked in
Checked leak in upstairs ceiling, blockaded HVAc condensate line
Decatur, GA 30033
Matthew C.
Matthew C. Checked in
Shut down water to home and drain down system to install to service stop valves on hot and cold lines for faucet. Install kitchen faucet. Reroute drain higher and install Studer vent. Install basket strainer and P-trap. Set drop in sink basin and secure with caulking. Make all necessary connections and test. There is no warranty for any customer supplied items.
Decatur, GA 30033
Juan D.
Juan D. Checked in
New water heater
Decatur, GA 30033
Juan D.
Juan D. Checked in
For this job, i worked on clearing main drain for kitchen and adding a clean out for future service.
Decatur, GA 30033
Juan D.
Juan D. Checked in
Drain work.
Decatur, GA 30033
Hunter B.
Hunter B. Checked in
Ran camera found bottom of sewer line 5 foot off curb corroded out and causing sink hole. Informed customer we would need to dig up line make repair and add a cleanout for the city tap. Customer wants us to email quote so she can send it to realtor since they are in closing process of home.
Decatur, GA 30030
Review
We had a gas leak and they promptly came out to fix the problem. Their service was quick and efficient and the price was reasonable. Marcos explained everything and made me feel confident and comfortable that the problem was fixed. Thank you!
Shara - Decatur, GA 30033
Marcos  D.
Marcos D. Checked in
Replaced two gas shut off valves in basement. Each valve supplied gas to a fire place . One on main floor and one on second floor in master bedroom
Decatur, GA 30033
Juan D.
Juan D. Checked in
Customer will let us know about scoping drain.
Decatur, GA 30034
Matthew C.
Matthew C. Checked in
Diagnosed multiple issues on system. PSI, approximately 71. No thermal expansion tank present. Gave estimate for plumbing fixes.
Decatur, GA 30033
Review
bonnie - Decatur, GA 30033
Response from Chen Plumbing:

Thank you so much, Bonnie, for your 5-star rating! We appreciate your feedback!

Review
Marcos was professional and knowledgeable; he also shared his expertise on how to prevent clogging from garbage disposal in the future. Thank you!!
Bonnie - Decatur, GA 30033
Dawson F.
Dawson F. Checked in
Replaced toilet customer supplied main floor powder room. Inspected water heater to ensure no gas leak.
Decatur, GA 30030
Tim C.
Tim C. Checked in
Stain in the ceiling below the master shower , opened a hole checked , found most of leak is from leaking shower head thru shower door to outside the shower down , fixed leak at shower head .
Decatur, GA 30033
Marcos  D.
Marcos D. Checked in
Unjammed garbage disposal
Decatur, GA 30033
Marcos  D.
Marcos D. Checked in
Installed customer supplied carbon filter and replaced garbage disposal
Decatur, GA 30032
Tim C.
Tim C. Checked in
We fixed clogged kitchen sink problem , we replaced 3” cast iron vertical stack include new p trap in basement for condensate pump . New line to kitchen with AAv
Decatur, GA 30033
Hunter B.
Hunter B. Checked in
Steam unit for shower not working upon arrival. Customer already purchased unit. Gave customer estimate to install new unit. Customer approved estimate. Installed new steam system. Tested system, system is working and producing steam with no leaks or issues.
Decatur, GA 30032
Juan D.
Juan D. Checked in
Installed a new hot water line to improve flow and provide reliable hot water for the homeowner.
Decatur, GA 30033
Review
Great work. The team was professional, friendly and did a first class installation.
Ralph - Decatur, GA 30030
Review
Lindsey Parker Winslett - Decatur, GA 30032
Response from Chen Plumbing:

Thank you so much for your review Lindsey!

Review
Excellent, quick service!
Lindsey - Decatur, GA 30032
Review
We've used Chen Plumbing before in our previous home with great experiences, so they were the first we called when we decided to upgrade our water heater. They were honest, hardworking, and really easy to work with. I was especially impressed with the ways they're training up younger "talent" to learn the trade!
Kara Crawford - Decatur, GA 30033
Response from Chen Plumbing:

Thanks so much for sticking with us over the years—we really appreciate it! Upgrading a water heater is a big decision, and we’re glad you trusted us to help.

Review
Except for non specific appointment time, the service was very good and got the job done.
Susan - Decatur, GA 30033
Review
Kevin Donovan - Decatur, GA 30030
Response from Chen Plumbing:

Thank you, Kevin, for review. We appreciate it!

Review
Eric Turner from Chen plumbing is amazing. Problem solver, detail oriented, kind, and communicative. My highest recommendation.
Ryan Rowberry - Decatur, GA 30030
Response from Chen Plumbing:

Thank you, Ryan, for your wonderful feedback about Eric; we’re grateful for your highest recommendation and glad to hear about your positive experience!

Review
Eric is amiable, smart, and a real problem solver. He is a consummate professional.
Ryan - Decatur, GA 30030
Review
Great service, very professional and polite. Left the work area clean and tidy.
Tania - Decatur, GA 30033
Review
Accurate and timely work!
Esther Yang - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Esther, for your wonderful feedback; we're glad you found our work accurate and timely!

Review
Juan was able to accurately trouble shoot and fix our plumbing issues in a timely manner. We are happy with Juan and Chen Plumbing and would use them again for future work.
Esther - Decatur, GA 30033
Review
Chen Plumbing was great! The came to address my plumbing emergency very quickly. Hunter was very professional, thorough, and personable. I would 100% hire them again and feel Hunter is a real asset to the company.
Arvin Singh - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Arvin! We're glad to hear that our team, especially Hunter, could help you quickly and professionally during your plumbing emergency. Your support means a lot to us!

Review
A+
Patrick - Decatur, GA 30030
Review
This is Jeff Bashuk at 2497 Tanglewood Road Decatur. Im happy with Matt, but the water pressure downstairs is too low and the kitchen sink is leaking. He put in a new disposal. My fault, I didnt check everything before he left.
Steven - Decatur, GA 30033
Response from Chen Plumbing:

Hey Jeff, thank you for recommending us. We will contact you asap to schedule another visit to take a look at those other issues. Thank you.

Review
Friendly, professional, courteous, the work was great. He fixed a lot of things that needed it.
Jeff - Decatur, GA 30033
Review
Reliable, excellent, trusted
Justin - Decatur, GA 30032
Review
Dawson (and Kenneth) did a great job. We had a lot of different plumbing jobs from disposers to toilets to faucets, and all were completed expertly and efficiently. We appreciated the quality work.
Beth Burgess - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Beth, for your kind words; we're glad Dawson and Kenneth provided expert service on your plumbing jobs and that you appreciated the quality of their work.

Review
WC - Decatur, GA 30032
Response from Chen Plumbing:

Thank you, WC, for the fantastic 5-star rating! We truly appreciate your support.

Review
Matt was very knowledgeable and quick! Such great service!
Will - Decatur, GA 30032
Review
Marcos was extremely helpful and knowledgeable.
P - Decatur, GA 30030
Review
Marco was very friendly and professional.He did a great job and cleaned up after the job was completed.I would highly recommend him to friends and family.
John - Decatur, GA 30035
Review
Very helpful in detailing what needed to be done. Very thorough.
Mike - Decatur, GA 30030
Review
Courteous and efficient.
Dave - Decatur, GA 30033
Review
Tim Chen Plumbing has serviced our family's plumbing needs for many years. He has taken care of my home, my sister's home and my mother's home. He most recently installed a new hot water heater in my 91 yr. old mother's home. Tim's technicians have always been professional, respectful and empathic to our family's situation. Tim personally came to my mother's house early on a Saturday morning to oversee the installation of the water heater so that my 91nyr. old mom would have hot water that day. In my opinion, Tim Chen Plumbing's customer service, hard work and dedication to his customers is excellent.
Nora - Decatur, GA 30033
Review
Very professional and a cool guy.
Drew - Decatur, GA 30032
Review
Matthew did a great job with replacing my old water heater, kitchen faucet and a leaking water pipe! Def recommend!
Rengin - Decatur, GA 30032
Review
Tim came to fix a hose spigot that was leaking inside the exterior wall. He has a quiet and confident manner which instantly made me trust him. He cleaned up from the dry wall he removed inside the home, which I appreciated. Also, he fixed a problem with another spigot that I didn't know was a problem. I am very pleased with his workmanship and speed. Thanks Tim!
Val - Decatur, GA 30033
Review
Sept '24: Chen Plumbing is very professional and prompt in responses. Cody is awesome!...honest, fair and insightful. Oct '24: Eric is a blast. He's like a Renaissance man who does plumbing. Definitely working with this team again!
Frank Jen - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for your kind words, Frank! We're glad to hear that Cody provided you with excellent service. We appreciate your support and look forward to assisting you in the future!

Review
I had a great experience with Cody for a pipe repair. He arrived right on schedule, was professional, and very knowledgeable. What stood out was his honesty…he provided an upfront estimate and later adjusted it down when the repair didn't require as much work as anticipated, which is rare in my experience. Highly recommended for trustworthy and efficient service.
Zuri - Decatur, GA 30033
Review
I had a great experience with Cody for a pipe repair. He arrived right on schedule, was professional, and very knowledgeable. What stood out was his honesty; he provided an upfront estimate and later adjusted it down when the repair didn't require as much work as anticipated, which is rare in my experience. Highly recommended for trustworthy and efficient service.
Zuri Evans - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for recognizing Cody's professionalism, knowledge, and honesty; we truly appreciate your recommendation!

Review
I was in need of fast service, and they fit me in the schedule within 24 hours. Thank you Chen Plumbing and Max. Ill definitely contact them again for any future plumbing needs. Highly recommended!
Jennifer Pope - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for choosing Chen Plumbing, Jennifer! We're glad we could assist you quickly and look forward to helping you with any future plumbing needs.

Review
Dawson showed up on time and repaired two sink drains for us in about an hour at a fair price. I highly recommend Chen Plumbing.
Patrick Whelchel - Decatur, GA 30030
Response from Chen Plumbing:

Thank you for recommending Chen Plumbing, Patrick! We appreciate your kind words and are glad we could help with your sink drains efficiently.

Review
Eric was on time, cordial, and fixed our old shower.
Michael - Decatur, GA 30033
Response from Chen Plumbing:

Your kind words mean a lot to us. Thanks for leaving such a positive review!

Review
Max was prompt, courteous, able to trouble shoot. We trust tim chen so we also trust max.
Kyo - Decatur, GA 30030
Response from Chen Plumbing:

We're glad to hear that you had such a positive experience with us. Thanks for taking the time to leave a review.

Review
Great service, fair price, and they were able to come out quickly! Thanks Juan
Julie - Decatur, GA 30030
Review
Juan figured out my issue and fixed it. Great service. I would use them again in the future.
Seth Thompson - Decatur, GA 30033
Response from Chen Plumbing:

Thank you for your kind words, Seth! We look forward to assisting you again in the future.

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