Plumbers in Decatur, GA

Upon arrival customer stated sewerage ejection pump was making humming noise and would not stop so they unplugged it. Plugged it back up and ran water to try to get it to pump. Pump turns on but does not pump out sewer water. Also was getting a very strong sewer smell while testing. Informed customer that the lid and pump would need to be replaced. Gave customer two estimates one with membership and the other without the membership. Customer stated she would talk it over with husband tonight.

Customer stated that they wanted cast iron replaced in slab due to backing up issue that a previous plumber mentioned. Opened clean out in yard and sewer backed up. Gave customer verbal price to run snake to attempt to clear stoppage. At this time customer wants to see if city would do anything.

With his job customer wanted various items looked at and repaired if needed, replace PRV, capped off hose bib, replaced washing machine box, replaced icemaker box, redid P-trap underneath bathroom sink, as well as camera the mainline from clean out inside garage to Main in Street notice no irregularities or issues, Thoroughly tested all work for leaks. Nothing is leaking work is tested and complete. (Not responsible for Sheetrock repair)

Replaced homeowner supplied water heater. Tested without leaks or failures at time of service.

Replaced two basket strainer and pipe below

Fixed a leaking master bath faucet with a new Kohler cartridge

..

Upon arrival customer stated that the dishwasher was leaking and there was a leak upstairs showing on the ceiling in kitchen. Ran dishwasher to try to get it to leak. It was draining properly with no leaks. Informed customer that we could have restoration come out and cut a hole in the ceiling to make sure the subfloor was okay. Gave customer estimate to run camera in cast iron drains to make sure line are not scaled. Also gave customer estimate to Jett cast iron drain lines. Customer also wanted estimate to replace all the cast iron in the home.

Dispatch fee for plumbing inspection

Plumbing

Replace sewage ejection pump. Cut drywall multiple places, unable to locate pressure reducing valve. Previous owner of home is a neighbor and customer would like to confirm with them before further cutting and replacement.

Upon arrival customer wanted estimate to replace 50 gallon gas water heater. Gave customer two estimates one with a membership and one without. Customer approved estimate for membership and water heater. Installed new ball value, new thermal expansion tank, new drain pan, and new 50 gallon gas water heater. Tested systems and systems are back running with no leaks.

Upon arrival customer stated they had a toilet running. Gave customer estimate to replace the flapper. Customer approved estimate. Installed new flapper. Tested multiple times with customer. All systems working properly with no leaks. Also leaving estimate for water heater.

Upon arrival customer stated that there kitchen faucet was leaking. Customer already had new faucet to replace the leaking one. Gave customer estimate to install a new customer supplied faucet. Customer approved estimate. Installed new customer supplied faucet. Tested systems, systems are working with no leaks or issues.

Replaced PRV and shut off valve

Took apart 3 handle shower valve and diagnosed. Revisit bathroom plans and replacements closer to remodel. Chen plumbing is not responsible for any damage or leaking by three handle shower valve disassembled.

Customer had been smelling sewer smell by washing machine in laundry room. When going into laundry room did not smell anything but laundry detergent. When filling up washing machine and draining it I then smelt the sewer smell. Informed customer I would need to run sewer machine down line to clean out build up and the. Run the system through a full cycle with laundry soap and hot water to clean out drain line. Customer approved estimate. Ran hand held machine down system and pulled back hair and a dryer sheet. System is running now with hot water and laundry detergent.

Upon arrival customer wanted estimate to replace their existing faucet with there new customer supplied faucet. Customer also stated that they had a small leak on the whole house filtration system and they recently replaced batteries on washing machine box solenoids and wanted us to test it. Gave customer estimate to replace faucet. Customer approved the estimate. Installed new customer supplied faucet. Tested the faucet and made sure there was no leaks. Also informed customer to call manufacturing company for whole house filtration system to send his a new tank( the one that is leaking) and will return when they have part.

Upon arrival customer stated that they were having issues with the dishwasher not draining and the garbage disposal not draining as well. We ran the dishwasher twice and also ran the faucet on garbage disposal side of the sink. Dishwasher drained both times and the garbage disposal did as well. All systems draining and working as they should.

Fixed clogged kitchen drain , clogged line in basement finished ceiling area, we did snake , jetting and. Camera with from under the sink

Customer had new gas grill on back porch. Customer wanted a gas line run 15-20 feet from stub out by garage wall to the grill with hookup. Left customer quote for consideration. Due to price not being in the expected range was unable to get a ladder and confirm the line coming out was a gas line without an extended ladder. If we move forward with quote in the future and that pipe isn’t gas, different pricing will have to be applied.

Upon arrival customer stated that one of there toilets was not flushing and clogged. Customer son in-law snaked toilet before arrival. We went through the house flushing all the toilets and with doing that saw whole house drain from cleanout and made it way all the way to the citys line. All systems are work properly.

For this job, I worked on rebuilding faucet and replacing handles.

Customer had leaking 40 short gas water heater. Installed a new 40 short gas with a new thermal expansion tank, pan, wag valve (to meet code requirements for having another unit below), and shutoffs. Adjusted the slope of the vent to allow better venting. Recommended having hvac tech inspect the 6 inch tee the vent ties into. A wye is the recommended connection to allow flow of the exhaust to safely vent away. Made customer aware that if the wag valve gets wet and shuts off, it can’t be reused and additional pricing will be necessary to replace the valve. Also made customer aware that there is grey poly piping coming out of the wall above cold line in water heater. Customer is aware and has replaced most of the poly in the home already.

Customer stated she wanted Main sewer line scoped To confirm the age and material of pipe, presented with option to camera line. However, there is no clean out by house. We have the pull toilet and run camera down line to confirm, age pitch, and condition of pipe,Customer declined, while on premises,Visually inspected plumbing system plumbing system is old.