Reliable Plumbing Services in Decatur, GA

Remove toilet, move toilet flange 37” to other side of bathroom, replace waste and overflow to tub, , cut drywall, reroute copper waterlines up into wall, tie back into existing cast iron vent, tie back in to existing cast iron line 5’ past the bathroom. $800 discount if hvac venting is removed for us to have proper access to the piping. Will run camera to assess underground cast iron once toilet is removed. Performed work as quoted. Replaced waste and overflow, repipe section of cast iron and hauled away old cast iron. Moved toilet to new location. Rerouted waterlines into the wall, and ran new piping for the toilet supply in the new location.

Diagnosed dishwasher not draining properly. Tested thoroughly and found no issues with draining. Left estimate to rework drain and tie dishwasher into disposal. And to snake kitchen line if needed.

Customer needed camera and sewer line for city to determine if there was work to be fixed on city side of sewer system. Clarified with city worker about roots located on city side of system showed worker camera footage. Reset both toilets used to access sewer line checked for leaks and proper function. Will return when work is done from city in order to do sewer line replacement.

Found hot and cold water was backwards. Removed trim and reversed cartridge to correct the issue. Let customer feel water to insure no other issues at this time.

Left hot water valve off, customer called because they didn’t have any hot water turned valve to restore water flow

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Customer reported wastewater backing up through the master, toilet and shower, causing overflowing to surrounding areas of the home. After a thorough diagnostic evaluation, blockage is located in the master bathroom branch drain line. Toilet was removed to access system, and drain cleaning equipment was run to clear the extraction. Camera inspection revealed flushable wipes, accumulated in a section of piping with a belly/low spot, restricting, proper damage and contributing to the back up event. Drainage was restored, toilet was reset, and the system was thoroughly tested. Customer advised that existing belly in line remains a contributing condition that may cause future issues if not corrected. Attached are two videos of pre-drain cleaning and post drain cleaning showing line was indeed unclogged

Looked at leak in cast iron 4” drain. Will completing clear form customer express dislike like the actions feeling like it was just an up sale tactic. Customer does not want additional estimates for water heater and Prv. Due to not being what was called out for.

Customer wanted a tankless flush recommended a membership due to the age of customer agreed will return next year to ref flush tankless

Shower constantly dripping upon arrival. Customer stated her husband installed a new shower cartridge but it was still dripping so they bought another shower cartridge and want us to install it. Informed customer there was no warranty on the customer supplied part. Gave customer estimate, customer approved estimate. After pulling out old cartridge rubber seal cut in multiple spots. Installed new customer supplied Moen 1222 cartridge and turned water back on. Sat and watched spout for 10 minutes and shower did not drip. Shower is working properly and no longer dripping upon departure.

Went around house and identified different issues on the plumbing system with the homeowner. Gave quote to move a toilet and replace the cast iron piping to the bathroom with pvc. Did find a serious venting issue with the water heater not having uphill slope among other things. Gave quote options to replace the water heater as current set up will cause carbon monoxide build up in the basement.

Found shower valve constantly dripping. Also fill valve was not operating properly. Replaced Kohler shower cartridge. Replaced fill valve and supply line. Customer did not want to pull toilet to check for base leak.

Found thermal expansion tank leaking from pin hole at top. Replaced thermal expansion tank. Pressurized to 80 psi.

Customer wanting to replace sewer line in front yard upon arrival. Customer stated she had a sewer line crack in the basement and had the pipe down there replaced now she wants to replace the sewer line in the front yard. Informed customer we would need to run a camera to give an accurate estimate. Gave customer estimate, customer stated she is the property manager and needs the home owners approval before doing anything. Customer stated the homeowner was not available to speak right now

Call for hose spigot and for sink not draining. Arrived and met with Mark and Kathryn. They stated that the hose spigot was getting more difficult to turn and would like it replaced. The master bathroom left side sink would drain slow sometimes. Also, kitchen sink pull down didn’t pull back as it should. I inspected the hose spigot and found a tamper proof hydrant on the balcony. There was a hose splitter/adapter on it that has aged. Because the hose spigot/hydrant is functioning, Ms. Kathryn would like to simply purchase a new splitter. I advised that we can likely change the hydrant to a traditional spigot, but would need to verify that it is allowed in this building type, and doesn’t violate any ordinances through the association or invalidate insurances. The master bathroom drain has had draino poured down frequently. When I checked it I found that the pop up isn’t setting very well, but the drain was clear and free of debris. Kitchen faucet is uniquely plumbed in, leaving th

Return to install tub, spout tested thoroughly. Everything is complete.

Replaced stop valves on both lavatories in upstairs jack and Jill restroom. Rebuilt both upstairs restroom toilet stop valves as a courtesy. Replaced stop valves for main level restroom lavatory and toilet.

Kitchen sink drain leaking, shower dripping, and faucet supply line dripping upon arrival. Customer stated she didn’t know where the leak was coming from. After looking noticed cast iron had a hole in it and that the hot side supply line was dripping. Informed customer we could replace the bad section of cast iron and rework the way the tubular drain was attached to the sink. Also informed customer because of the condition of the faucet it would be best to replace it. With the shower informed customer the cartridge had gone bad and would need to be replaced. Gave customer estimate, customer approved estimate. Cut out bad section of cast iron and replaced it with pvc with new tubular for the sink drains. Added two new stops for the hot side of the sink. Hot and cold supply lines have been replaced. Installed new two handle kitchen faucet. Replaced a delta cartridge in the shower. Turned water back on to check for leaks and found no leaks. Filled up sink multiple times to ensure the drai

Customer reported a leak showing underneath tub area after performing a simple diagnostic test found we cannot recruit issue did see a big crack on tile grout near tub for customer. That spot was likely however we could not be sure at this time. Customer wanted to caulk any large holes near tub, where grout was missing from tile Cocked around trim, and front of tub or leak was likely happening.

Pull toilet. Inspect flange. If flange is broken and needs repair/replacement there will be an additional charge. Reset toilet and test. Customer stated that toilet was leaking every time it was flushed. Flushed toilet and found toilet was leaking around base. Recommended to pull and rest toilet and customer agreed. Pulled toilet and inspected flange and flange was fine. Noticed that there was only half a wax ring. Installed new waxing with new bolts and caps. Reset toilet and tested. Flush toilet multiple times to test for leaks and no leaks were present at this time. Caulked around base of toilet and cleaned up work area.

Lavatory faucet and shower dripping upon arrival. Customer stated the faucet and shower have been dripping and it’s gradually got worse so they want it fixed. Informed customer we could replace the two cartridges in the faucet and then replace the cartridge in the single handle shower. Gave customer estimate, customer declined estimate

Call for annual maintenance and inspection visit. Met with Andrea and performed inspection. Water heater was flushed as a courtesy already during our last visit. During inspection the following items and concerns were found: Kitchen sink had a disconnected drain line. I fixed the tubular assembly and corrected the problem. Main level bathroom toilet anti siphon tube was disconnected. Reattached and secured correctly. Main level shower handle loose and should get a Moen handle to replace. Master bathroom toilet rocks. When trying to look under I can see what looks like a blue repair flange. I suggest performing a flange repair, or replacing toilet and doing repair at that time. Master bathroom left side faucet looks like it’s had a leak in the past, it no evidence of any leaks currently. Back left hose spigot is frost proof, but improperly installed. I discussed winterizing this to avoid freeze damage. I have inspected all plumbing and found no other issues. Notes Main le

Top of flush drum came off. Reattached and tested multiple times.

I recommend to Repair a section of pipe off of water filter, the fittings used were black iron or stainless steal and fittings are starting to rust because those fittings are not designed for potable water, recommend to replace them with brass. Water pressure is normal range, we replaced the Prv along with the water line. In addition to that the water heater is from 2022, no issues there, did not see a Brand name. At this time the customer doesn’t have any complaint nor issues that were talked about time of service.

Remove parts from old toilet seat so customer can install new seat