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Plumbers in Johns Creek, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Johns Creek, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Johns Creek, GA.

Recent Jobs and Reviews in Johns Creek, GA

Rated 5.0 out of 5 stars based on 6 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the plumbing service. Customers consistently express appreciation for the professionalism, knowledge, and efficiency demonstrated by the technicians. Recurring themes include prompt response times, with several reviewers noting same-day or even Sunday service, and clear communication throughout the service process. The quality of workmanship is frequently praised, with customers highlighting thorough explanations of procedures, timely completion of repairs, and attention to detail. The company's commitment to customer satisfaction stands out prominently, with mentions of their willingness to make things right when issues arise and their trustworthy recommendations. Reviewers repeatedly describe technicians as friendly, courteous, and patient, creating a stress-free experience. Fair and reasonable pricing is another positive trend, though one reviewer felt costs were slightly steep while still acknowledging top-notch service quality. The family-owned nature of the business and their reliability over multiple service calls earn particular commendation. Overall, the tone is enthusiastically positive, with customers expressing high levels of trust, satisfaction, and willingness to recommend the service to others.

Job Locations and Reviews

For this customer , I came out to the residence to take a look at a kitchen sink faucet that they are looking to get replaced they currently already have a Delta faucet and are looking to replace it with a new Delta faucet so therefore, I made sure that the connections underneath in terms of the service stop valves were in good condition which they are. They are quarter turn service stops on pecks pipe in addition to that in order for the new faucet to be installed. I needed to check the pressure to make sure that the pressure reducing valve is regulating properly so we don’t have any issues installing the new faucet and or problems long-term while we were checking out we took a look at the water heater. It’s a brand new water heater from 2022. It’s a hybrid electric looks great whoever installed it the furthermore we will be returning Wednesday the 12th in the morning to install the faucet.
For this customer , I came out to the residence to take a look at a kitchen sink faucet that they are looking to get replaced they currently already have a Delta faucet and are looking to replace it with a new Delta faucet so therefore, I made sure that the connections underneath in terms of the service stop valves were in good condition which they are. They are quarter turn service stops on pecks pipe in addition to that in order for the new faucet to be installed. I needed to check the pressure to make sure that the pressure reducing valve is regulating properly so we don’t have any issues installing the new faucet and or problems long-term while we were checking out we took a look at the water heater. It’s a brand new water heater from 2022. It’s a hybrid electric looks great whoever installed it the furthermore we will be returning Wednesday the 12th in the morning to install the faucet.
Shane S.
Shane S. Checked in
For this customer , I came out to the residence to take a look at a kitchen sink faucet that they are looking to get replaced they currently already have a Delta faucet and are looking to replace it with a new Delta faucet so therefore, I made sure that the connections underneath in terms of the service stop valves were in good condition which they are. They are quarter turn service stops on pecks pipe in addition to that in order for the new faucet to be installed. I needed to check the pressure to make sure that the pressure reducing valve is regulating properly so we don’t have any issues installing the new faucet and or problems long-term while we were checking out we took a look at the water heater. It’s a brand new water heater from 2022. It’s a hybrid electric looks great whoever installed it the furthermore we will be returning Wednesday the 12th in the morning to install the faucet.
Johns Creek, GA 30097
Returning tomorrow to do the job. Customer paid 25% today
Returning tomorrow to do the job. Customer paid 25% today
Chase B.
Chase B. Checked in
Returning tomorrow to do the job. Customer paid 25% today
Johns Creek, GA 30097
Water leak upon arrival. Customer stated their water bill has gone up in the last two months. After isolating the water to the front yard the meter was no longer spinning. Turned water back on to the house and tested all toilets. Noticed that the meter was reading a leak was on when the toilets were turned on. Informed customer we could start with rebuilding the oldest toilet first and if that didn’t stop it we could rebuild the rest of them. Gave customer estimate, customer declined estimate
Water leak upon arrival. Customer stated their water bill has gone up in the last two months. After isolating the water to the front yard the meter was no longer spinning. Turned water back on to the house and tested all toilets. Noticed that the meter was reading a leak was on when the toilets were turned on. Informed customer we could start with rebuilding the oldest toilet first and if that didn’t stop it we could rebuild the rest of them. Gave customer estimate, customer declined estimate
Chase B.
Chase B. Checked in
Water leak upon arrival. Customer stated their water bill has gone up in the last two months. After isolating the water to the front yard the meter was no longer spinning. Turned water back on to the house and tested all toilets. Noticed that the meter was reading a leak was on when the toilets were turned on. Informed customer we could start with rebuilding the oldest toilet first and if that didn’t stop it we could rebuild the rest of them. Gave customer estimate, customer declined estimate
Johns Creek, GA 30024
Review
Chen Plumbing was able to come out within 2 hours and fixed the problem! Thank you 🙏
CEJC - Johns Creek, GA 30024
Review
They did a great job
David - Johns Creek, GA 30022
Review
Chen Plumbing (Matthew) responded promptly to our service request. After listening to our issues and reviewing our system, he suggested a different repair option that would be more economical for me in the long run. I appreciated his frankness and honesty, and am taking his advice.
Paul - Johns Creek, GA 30022
Review
Excellent service
Sherwin - Johns Creek, GA 30097
Review
Matthew was great! I had a kitchen faucet that needed to be replaced. He did a great job and went out of his way to help me when the new faucet that I had purchased from Home Depot did not come with the correct parts. He easily could have told me that he had to come back another time. Instead he took care of the problem so I did not have to spend another day on this project.
Jeff - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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