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Plumbers in Johns Creek, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Johns Creek, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Johns Creek, GA.

Recent Jobs and Reviews in Johns Creek, GA

Rated 5.0 out of 5 stars based on 6 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and trust in the plumbing service. Customers consistently express appreciation for the professionalism, expertise, and efficiency demonstrated by the technicians. Recurring themes include punctuality, thorough problem diagnosis, and clear communication throughout the service process. Many reviewers highlight the friendly and personable nature of the staff, noting that technicians take time to explain issues in detail and offer thoughtful solutions. The company's responsiveness, even during late-night or holiday emergencies, earns particular praise. Long-term customer loyalty is evident, with several clients mentioning years of reliable service for both residential and rental properties. Reviewers frequently describe feeling confident and well-cared-for, emphasizing the honesty and integrity of the technicians who sometimes identify simpler or non-plumbing solutions rather than unnecessary work. The cleanliness and attention to detail during and after service visits also stand out as positive attributes. While pricing is occasionally mentioned as higher, customers generally find the value reasonable given the quality of work and professionalism delivered. The dominant tone is one of enthusiastic recommendation, with clients expressing gratitude and intent to use the service again.

Johns Creek, GA at a glance

Chen Plumbing has completed 3 jobs in Johns Creek, GA between August 2026 and September 2026.

The 5 customer reviews shown here average 5.0 out of 5.

The most recent job was on September 29, 2026.

Chen Plumbing has completed 15 jobs in Johns Creek, GA in the last 12 months. The first job there was in September 2023.

Job Locations and Reviews

Upon arrival customer had a high water bill. I shut of main shut off valve inside the home and the meter was still spinning and full of water. Gave customer estimate to do an exploratory dig to attempt to find leak. Customer approved estimate. Dug up by meter and irrigation control box after digging and pumping water out of boxes I saw the irrigation control valve spraying water from the top. I shut water off to irrigation from ball valve inside the box. Recommend customer to call irrigation company. Meter no longer spinning upon departure
Upon arrival customer had a high water bill. I shut of main shut off valve inside the home and the meter was still spinning and full of water. Gave customer estimate to do an exploratory dig to attempt to find leak. Customer approved estimate. Dug up by meter and irrigation control box after digging and pumping water out of boxes I saw the irrigation control valve spraying water from the top. I shut water off to irrigation from ball valve inside the box. Recommend customer to call irrigation company. Meter no longer spinning upon departure
Logan M.
Logan M. Checked in
Upon arrival customer had a high water bill. I shut of main shut off valve inside the home and the meter was still spinning and full of water. Gave customer estimate to do an exploratory dig to attempt to find leak. Customer approved estimate. Dug up by meter and irrigation control box after digging and pumping water out of boxes I saw the irrigation control valve spraying water from the top. I shut water off to irrigation from ball valve inside the box. Recommend customer to call irrigation company. Meter no longer spinning upon departure
Johns Creek, GA 30097
Came out for mainline blockage. Arrived and met with homeowner. He explained that any time a toilet was flushed inside the home, they were getting a lot of gurgling noises. We could not find an outside cleanout, but the city cleanout was shallow enough we could reach down and run the camera up the line from where the drain connects to the city cleanout. We ran camera 25’ up the line and found 2 bellies, and a break with a root intrusion up near the foundation wall. Sewer line pitch has been affected by what appears to be the home settling. Sewer line nearest the house has had all of the buried drain piping sink with the house and drain line is no longer running downhill in sections. We received approval to jet the sewer line. Went and retrieved mainline hydro jetter from our shop and returned. Jetted the roots with 3000 psi and cut the roots out of the pipe. This did restore flow to the drain for the time being, but this is a temporary fix. Jetting did not do anything to address the im
Came out for mainline blockage. Arrived and met with homeowner. He explained that any time a toilet was flushed inside the home, they were getting a lot of gurgling noises. We could not find an outside cleanout, but the city cleanout was shallow enough we could reach down and run the camera up the line from where the drain connects to the city cleanout. We ran camera 25’ up the line and found 2 bellies, and a break with a root intrusion up near the foundation wall. Sewer line pitch has been affected by what appears to be the home settling. Sewer line nearest the house has had all of the buried drain piping sink with the house and drain line is no longer running downhill in sections. We received approval to jet the sewer line. Went and retrieved mainline hydro jetter from our shop and returned. Jetted the roots with 3000 psi and cut the roots out of the pipe. This did restore flow to the drain for the time being, but this is a temporary fix. Jetting did not do anything to address the im
Dawson F.
Dawson F. Checked in
Came out for mainline blockage. Arrived and met with homeowner. He explained that any time a toilet was flushed inside the home, they were getting a lot of gurgling noises. We could not find an outside cleanout, but the city cleanout was shallow enough we could reach down and run the camera up the line from where the drain connects to the city cleanout. We ran camera 25’ up the line and found 2 bellies, and a break with a root intrusion up near the foundation wall. Sewer line pitch has been affected by what appears to be the home settling. Sewer line nearest the house has had all of the buried drain piping sink with the house and drain line is no longer running downhill in sections. We received approval to jet the sewer line. Went and retrieved mainline hydro jetter from our shop and returned. Jetted the roots with 3000 psi and cut the roots out of the pipe. This did restore flow to the drain for the time being, but this is a temporary fix. Jetting did not do anything to address the im
Johns Creek, GA 30097
Customer supplied kitchen sink faucet Customer returned to install their customer supplied faucet that they purchased from Costco. They went with a nice sleek looking Kohler faucet. The faucet was installed on the countertop had to file away the granite because it wasn’t exactly the right size for the faucet so we went very gentle with the file to clean up the Edges of the faucet so it could sit flush once the faucet was installed, though there was no leaks there was enough pex pipe, for the supply lines in terms of length. In addition to that, they had a faucet in the laundry room that the nut on the top needed to be tightened up a little bit, so that’s exactly tightened up the nut as a courtesy and once that was complete there are no leaks of that faucet nor the kitchen sink faucet and the customer is all set. Thank you for calling Chen plumbing and have a great rest of your day.
Customer supplied kitchen sink faucet Customer returned to install their customer supplied faucet that they purchased from Costco. They went with a nice sleek looking Kohler faucet. The faucet was installed on the countertop had to file away the granite because it wasn’t exactly the right size for the faucet so we went very gentle with the file to clean up the Edges of the faucet so it could sit flush once the faucet was installed, though there was no leaks there was enough pex pipe, for the supply lines in terms of length. In addition to that, they had a faucet in the laundry room that the nut on the top needed to be tightened up a little bit, so that’s exactly tightened up the nut as a courtesy and once that was complete there are no leaks of that faucet nor the kitchen sink faucet and the customer is all set. Thank you for calling Chen plumbing and have a great rest of your day.
Shane S.
Shane S. Checked in
Customer supplied kitchen sink faucet Customer returned to install their customer supplied faucet that they purchased from Costco. They went with a nice sleek looking Kohler faucet. The faucet was installed on the countertop had to file away the granite because it wasn’t exactly the right size for the faucet so we went very gentle with the file to clean up the Edges of the faucet so it could sit flush once the faucet was installed, though there was no leaks there was enough pex pipe, for the supply lines in terms of length. In addition to that, they had a faucet in the laundry room that the nut on the top needed to be tightened up a little bit, so that’s exactly tightened up the nut as a courtesy and once that was complete there are no leaks of that faucet nor the kitchen sink faucet and the customer is all set. Thank you for calling Chen plumbing and have a great rest of your day.
Johns Creek, GA 30097
Review
Chen Plumbing was able to come out within 2 hours and fixed the problem! Thank you 🙏
CEJC - Johns Creek, GA 30024
Review
They did a great job
David - Johns Creek, GA 30022
Review
Chen Plumbing (Matthew) responded promptly to our service request. After listening to our issues and reviewing our system, he suggested a different repair option that would be more economical for me in the long run. I appreciated his frankness and honesty, and am taking his advice.
Paul - Johns Creek, GA 30022
Review
Excellent service
Sherwin - Johns Creek, GA 30097
Review
Matthew was great! I had a kitchen faucet that needed to be replaced. He did a great job and went out of his way to help me when the new faucet that I had purchased from Home Depot did not come with the correct parts. He easily could have told me that he had to come back another time. Instead he took care of the problem so I did not have to spend another day on this project.
Jeff - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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