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Plumbers in Alpharetta, GA

Your Trusted Plumber in Alpharetta, GA

At Chen Plumbing, we offer a wide range of plumbing services in Alpharetta, GA, ensuring your home or business operates smoothly and efficiently. Our skilled plumbers are dedicated to providing the best service, from minor repairs to major installations. We understand the inconvenience of plumbing issues and are committed to resolving them promptly and professionally. With years of experience and a reputation for excellence, Chen Plumbing is your go-to source for all plumbing needs. Contact us today 678-621-6363 to schedule an appointment or request emergency service.

Alphareetta Final

Our Plumbing Services in Alpharetta, GA

Clogged Drain Cleaning: Efficiently clear clogs in sinks, showers, and toilets to restore proper drainage. Our team uses advanced tools and techniques to remove even the toughest blockages, ensuring your drains function smoothly.

Emergency Plumbing: Available 24/7 for all urgent plumbing needs, from burst pipes to severe leaks. Our rapid response team is always ready to handle emergencies, minimizing damage and restoring your plumbing quickly.

Gas Lines: Safe installation and repair of gas lines for appliances and heating systems. Whether you need a new gas line installed or an existing one repaired, our certified plumbers ensure safe and reliable service.

Septic Tanks: Inspection, pumping, and repair services to maintain your septic system. Regular maintenance of your septic tank can prevent costly repairs and ensure your system operates efficiently.

Sinks, Showers, Toilets: Installation and repair services for all bathroom and kitchen fixtures. From fixing a leaky faucet to installing a new shower, our plumbers provide high-quality service for all your fixtures.

Water & Sewer Lines: Professional repair and replacement of main water and sewer lines. Our experienced team handles everything from minor repairs to complete replacements, ensuring your water and sewer lines function properly.

Water Heaters: Installation, repair, and maintenance of all types of water heaters, including tankless. We offer energy-efficient water heating solutions and ensure your water heater operates at peak performance.

Water Treatment: Solutions to improve water quality, including filtration and softening systems. Our water treatment services provide clean, safe, and great-tasting water for your home or business.

Why Choose Chen Plumbing?

At Chen Plumbing, we understand the importance of reliable and efficient plumbing services. Whether you’re dealing with a minor issue or a major plumbing emergency, our team is here to help. With our extensive experience and dedication to quality, you can trust us to handle all your plumbing needs with the utmost care and efficiency.

Contact Us For Plumbing Excellence in Alpharetta, GA

Choosing the right plumber is crucial for the safety and functionality of your home or business. At Chen Plumbing, we combine years of experience, advanced technology, and a commitment to customer satisfaction to provide the best plumbing services in Alpharetta, GA. Don’t let plumbing issues disrupt your life—reach out to Chen Plumbing for reliable, professional service you can trust.

Call us at 678-621-6363 or visit our contact page to schedule an appointment or request emergency service.

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Alpharetta, GA.

Recent Jobs and Reviews in Alpharetta, GA

Rated 4.9 out of 5 stars based on 40 customer reviews

Customers say: The overall sentiment expressed in these reviews is overwhelmingly positive, reflecting strong customer satisfaction and trust in the plumbing service. Customers consistently praise the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to explain processes clearly and address concerns thoroughly. A recurring theme is the personable and friendly nature of the service providers, with many reviewers expressing appreciation for technicians who are patient, caring, and go above and beyond to ensure quality work. Timeliness and reliability emerge as significant strengths, with customers noting punctual arrivals, well-planned jobs, and quick problem resolution. The company's responsiveness and ability to handle both routine maintenance and urgent issues in older homes is frequently commended. Many reviewers express confidence in the authenticity of the guidance provided and emphasize their intention to use the service again and recommend it to others. The clean work environment left behind and reasonable pricing also contribute to the positive sentiment. Overall, the reviews convey a tone of trust, respect, and genuine satisfaction, with customers feeling valued and well-served by a team of skilled, courteous professionals who consistently deliver high-quality plumbing solutions.

Job Locations and Reviews

Review
Dawson is amazing
Ali Khalifa - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Ali! We're glad to hear you think Dawson is amazing. Your support means a lot to us!

Review
Dawson is amazing
Ali Khalifa - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Ali! We're glad to hear you think Dawson is amazing. We appreciate your support!

Review
Dawson is amazing
Ali - Alpharetta, GA 30004
Came out to quote running a gasline for the grill. Customer already had an old gas line stubbed through the wall but it was turned off. We added a new isolation valve and ran trac pipe through the wall. Installed a new deck plate in the desired location coming up through the back deck. Pressure tested gas line for 15 minutes to confirm no drop in pressure. We also replaced the 10 year old water heater while we were here. Brought the installation up to code and tested to ensure a leak free installation and proper function. Left quote to replace the old water service. Customer will need county to locate the water meter before we can replace the water service. Service line will need to be sleeved as it is running through the septic tank/drain field. No further issue at this time.
Came out to quote running a gasline for the grill. Customer already had an old gas line stubbed through the wall but it was turned off. We added a new isolation valve and ran trac pipe through the wall. Installed a new deck plate in the desired location coming up through the back deck. Pressure tested gas line for 15 minutes to confirm no drop in pressure. We also replaced the 10 year old water heater while we were here. Brought the installation up to code and tested to ensure a leak free installation and proper function. Left quote to replace the old water service. Customer will need county to locate the water meter before we can replace the water service. Service line will need to be sleeved as it is running through the septic tank/drain field. No further issue at this time.
Dawson F.
Dawson F. Checked in
Came out to quote running a gasline for the grill. Customer already had an old gas line stubbed through the wall but it was turned off. We added a new isolation valve and ran trac pipe through the wall. Installed a new deck plate in the desired location coming up through the back deck. Pressure tested gas line for 15 minutes to confirm no drop in pressure. We also replaced the 10 year old water heater while we were here. Brought the installation up to code and tested to ensure a leak free installation and proper function. Left quote to replace the old water service. Customer will need county to locate the water meter before we can replace the water service. Service line will need to be sleeved as it is running through the septic tank/drain field. No further issue at this time.
Alpharetta, GA 30004
Customer wanted hose bib installed on the front of the house gave customer estimate and the customer approved the estimate. Found old water line that had been capped off and tied back into it and added a 1/2 shut off valve and stubbed out water line for hose bib underneath front porch. Hose bib is working and no leaks upon departure.
Customer wanted hose bib installed on the front of the house gave customer estimate and the customer approved the estimate. Found old water line that had been capped off and tied back into it and added a 1/2 shut off valve and stubbed out water line for hose bib underneath front porch. Hose bib is working and no leaks upon departure.
Chase B.
Chase B. Checked in
Customer wanted hose bib installed on the front of the house gave customer estimate and the customer approved the estimate. Found old water line that had been capped off and tied back into it and added a 1/2 shut off valve and stubbed out water line for hose bib underneath front porch. Hose bib is working and no leaks upon departure.
Alpharetta, GA 30022
Review
Hilario Gonzalez - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you for your feedback, Hilario. We appreciate you taking the time to leave a review!

Performed win with Chen annual plumbing inspection. Left estimate for toilet rebuild. Also customer stated hearing whistling from shower when water running. Traced issue to shower cartridge. Recommend starting with replacing shower cartridge to resolve issue as a first step. Left estimate
Performed win with Chen annual plumbing inspection. Left estimate for toilet rebuild. Also customer stated hearing whistling from shower when water running. Traced issue to shower cartridge. Recommend starting with replacing shower cartridge to resolve issue as a first step. Left estimate
Alex R.
Alex R. Checked in
Performed win with Chen annual plumbing inspection. Left estimate for toilet rebuild. Also customer stated hearing whistling from shower when water running. Traced issue to shower cartridge. Recommend starting with replacing shower cartridge to resolve issue as a first step. Left estimate
Alpharetta, GA 30022
Quoted toilet replacement with some pipe repair work
Quoted toilet replacement with some pipe repair work
Tim C.
Tim C. Checked in
Quoted toilet replacement with some pipe repair work
Alpharetta, GA 30022
Customer stated that there was a leak under kitchen sink coming from service valve. Gave customer options as far as repairs that were needed. Also found that water pressure was at 120 psi. At this time, customer didn’t want to proceed with any work.
Customer stated that there was a leak under kitchen sink coming from service valve. Gave customer options as far as repairs that were needed. Also found that water pressure was at 120 psi. At this time, customer didn’t want to proceed with any work.
Simeon R.
Simeon R. Checked in
Customer stated that there was a leak under kitchen sink coming from service valve. Gave customer options as far as repairs that were needed. Also found that water pressure was at 120 psi. At this time, customer didn’t want to proceed with any work.
Alpharetta, GA 30005
This customer came out to their residence to swap out the water heater and the pressure reducing valve so that is exactly what we did. We installed a new press ball valve in the crawlspace along with a new what’s 25AUB pressure reducing valve additionally we installed a new 50 gallon tall water heater with pan pan installed a new gas wax line per code. Additionally, we also installed a new sediment trapaddition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well after that was complete. We turned on the gas turned on the water. There are no leaks. The customer is all set ready to go water heater. Reset an expansion tank pressure was set to 50 pounds.  Addition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well. After that was complete. We turned on the gas turned
This customer came out to their residence to swap out the water heater and the pressure reducing valve so that is exactly what we did. We installed a new press ball valve in the crawlspace along with a new what’s 25AUB pressure reducing valve additionally we installed a new 50 gallon tall water heater with pan pan installed a new gas wax line per code. Additionally, we also installed a new sediment trapaddition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well after that was complete. We turned on the gas turned on the water. There are no leaks. The customer is all set ready to go water heater. Reset an expansion tank pressure was set to 50 pounds.  Addition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well. After that was complete. We turned on the gas turned
Shane S.
Shane S. Checked in
This customer came out to their residence to swap out the water heater and the pressure reducing valve so that is exactly what we did. We installed a new press ball valve in the crawlspace along with a new what’s 25AUB pressure reducing valve additionally we installed a new 50 gallon tall water heater with pan pan installed a new gas wax line per code. Additionally, we also installed a new sediment trapaddition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well after that was complete. We turned on the gas turned on the water. There are no leaks. The customer is all set ready to go water heater. Reset an expansion tank pressure was set to 50 pounds. Addition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well. After that was complete. We turned on the gas turned
Alpharetta, GA 30022
Returned and replaced thermal expansion tank with a new strapped bracket to the wall. Cut out saddle valve and installed a new tee. Ran a new pex line from the tee through the floor to the new box. Bled air from the refrigerator line. Bled air for the home. Tested all work to ensure proper function and no leaks.
Returned and replaced thermal expansion tank with a new strapped bracket to the wall. Cut out saddle valve and installed a new tee. Ran a new pex line from the tee through the floor to the new box. Bled air from the refrigerator line. Bled air for the home. Tested all work to ensure proper function and no leaks.
Cody B.
Cody B. Checked in
Returned and replaced thermal expansion tank with a new strapped bracket to the wall. Cut out saddle valve and installed a new tee. Ran a new pex line from the tee through the floor to the new box. Bled air from the refrigerator line. Bled air for the home. Tested all work to ensure proper function and no leaks.
Alpharetta, GA 30022
Sold  ice maker box with line installation , expansion tank replacement work and do it later
Sold  ice maker box with line installation , expansion tank replacement work and do it later
Tim C.
Tim C. Checked in
Sold ice maker box with line installation , expansion tank replacement work and do it later
Alpharetta, GA 30022
Check out basement sewer pump and quote pump replacement
Check out basement sewer pump and quote pump replacement
Tim C.
Tim C. Checked in
Check out basement sewer pump and quote pump replacement
Alpharetta, GA 30004
Quoted water heater and Prv replacement today
Quoted water heater and Prv replacement today
Tim C.
Tim C. Checked in
Quoted water heater and Prv replacement today
Alpharetta, GA 30022
Customer notice a leak from behind refrigerator after initial diagnostic check we found two three-quarter inch lines behind wall that were leaking. Replaced with new copper going through floor thoroughly test tested all work work tested and complete.
Customer notice a leak from behind refrigerator after initial diagnostic check we found two three-quarter inch lines behind wall that were leaking. Replaced with new copper going through floor thoroughly test tested all work work tested and complete.
Braulio C.
Braulio C. Checked in
Customer notice a leak from behind refrigerator after initial diagnostic check we found two three-quarter inch lines behind wall that were leaking. Replaced with new copper going through floor thoroughly test tested all work work tested and complete.
Alpharetta, GA 30005
Shane S.
Shane S. Checked in
Today we did our annual inspection for this customer. The major things that came up on the report is the faucet in the bathroom the widespread in the master. They are really hard to turn so therefore, I recommended to get those replaced due to the age however, the customer doesn’t use that bathroom super super often so it wasn’t a major concern to him, and then the kitchen sink faucet has a small drip And it is hard to turn and turn off so those were the major things I had noticed during our inspection did not see a clean out visible. It might be underneath a bush. Water heater looks good. Water pressure is normal. There are no issues at this time of service.
Alpharetta, GA 30005
Found upstairs restrooms stopped up. Found flange broken. Snaked drain to clear blockage. Replaced flange with new flange in upstairs hall restroom. Reset toilet and left in good working order.
Found upstairs restrooms stopped up. Found flange broken. Snaked drain to clear blockage. Replaced flange with new flange in upstairs hall restroom. Reset toilet and left in good working order.
Anthony W.
Anthony W. Checked in
Found upstairs restrooms stopped up. Found flange broken. Snaked drain to clear blockage. Replaced flange with new flange in upstairs hall restroom. Reset toilet and left in good working order.
Alpharetta, GA 30022
Found handle on hall restroom tub&shower broken. Also tub was constantly running. Replaced moen  1222 cartridge and replaced moen handle for tub&shower. Tested and left in good working order.
Found handle on hall restroom tub&shower broken. Also tub was constantly running. Replaced moen  1222 cartridge and replaced moen handle for tub&shower. Tested and left in good working order.
Anthony W.
Anthony W. Checked in
Found handle on hall restroom tub&shower broken. Also tub was constantly running. Replaced moen 1222 cartridge and replaced moen handle for tub&shower. Tested and left in good working order.
Alpharetta, GA 30022
Came out for a blockage on the basement bathroom. Customer has had this issue before and is aware of what is going on. He is going to replace the toilet himself. We pulled the toilet and ran the snake down the line and cleared the soft tissue blockage. Made customer aware of the sewage getting under the flooring from it backing up. Blockage due to an old toilet with a vent 90 rolled on its side 10’ down from the flange. Cleared the blockage and reset toilet. No further issue at this time.
Came out for a blockage on the basement bathroom. Customer has had this issue before and is aware of what is going on. He is going to replace the toilet himself. We pulled the toilet and ran the snake down the line and cleared the soft tissue blockage. Made customer aware of the sewage getting under the flooring from it backing up. Blockage due to an old toilet with a vent 90 rolled on its side 10’ down from the flange. Cleared the blockage and reset toilet. No further issue at this time.
Dawson F.
Dawson F. Checked in
Came out for a blockage on the basement bathroom. Customer has had this issue before and is aware of what is going on. He is going to replace the toilet himself. We pulled the toilet and ran the snake down the line and cleared the soft tissue blockage. Made customer aware of the sewage getting under the flooring from it backing up. Blockage due to an old toilet with a vent 90 rolled on its side 10’ down from the flange. Cleared the blockage and reset toilet. No further issue at this time.
Alpharetta, GA 30022
Alpharetta, GA - Today I checked together with customer for high water bill problem , 4/ 24 we replaced a toilet upstair , customer still has high water usage after that day , today water meter has not moved or indication of any useage when no water is used, we verified is no any leaks on customer side of water meter , we recommend have customer to call the water department to do further investigation or possible replace faulty meter or could be faulty reading at this time.
Tim C.
Tim C. Checked in
Today I checked together with customer for high water bill problem , 4/ 24 we replaced a toilet upstair , customer still has high water usage after that day , today water meter has not moved or indication of any useage when no water is used, we verified is no any leaks on customer side of water meter , we recommend have customer to call the water department to do further investigation or possible replace faulty meter or could be faulty reading at this time.
Alpharetta, GA 30004
Customer had a cross threaded hose bib on the right side of house, customer also wanted a hose bib in the back of the house. Replaced the hose bib on the side with a new hose bib. I installed a new hose bib off of where a thermal expansion valve was installed under the kitchen sink. Ensure a thermal expansion tank was present at the water heater. Tested all work to ensure proper function and no leaks. None were found.

Customer paid by check #203
Customer had a cross threaded hose bib on the right side of house, customer also wanted a hose bib in the back of the house. Replaced the hose bib on the side with a new hose bib. I installed a new hose bib off of where a thermal expansion valve was installed under the kitchen sink. Ensure a thermal expansion tank was present at the water heater. Tested all work to ensure proper function and no leaks. None were found.

Customer paid by check #203
Cody B.
Cody B. Checked in
Customer had a cross threaded hose bib on the right side of house, customer also wanted a hose bib in the back of the house. Replaced the hose bib on the side with a new hose bib. I installed a new hose bib off of where a thermal expansion valve was installed under the kitchen sink. Ensure a thermal expansion tank was present at the water heater. Tested all work to ensure proper function and no leaks. None were found. Customer paid by check #203
Alpharetta, GA 30005
Customer stated that disposal was working. Was able to Unjam disposal and get it working. Customer wanted to replace unit because of age. Went ahead and install new garbage disposal and tested. Disposal is working as it should and no leaks present at this time. Cleaned up work area.
Customer stated that disposal was working. Was able to Unjam disposal and get it working. Customer wanted to replace unit because of age. Went ahead and install new garbage disposal and tested. Disposal is working as it should and no leaks present at this time. Cleaned up work area.
Simeon R.
Simeon R. Checked in
Customer stated that disposal was working. Was able to Unjam disposal and get it working. Customer wanted to replace unit because of age. Went ahead and install new garbage disposal and tested. Disposal is working as it should and no leaks present at this time. Cleaned up work area.
Alpharetta, GA 30022
Customer called us out for leak in front of meter found line to be broken at PVC to metal connection. Replace with copper, tested line and insured no leaks. Everything is  tested and complete.
Customer called us out for leak in front of meter found line to be broken at PVC to metal connection. Replace with copper, tested line and insured no leaks. Everything is  tested and complete.
Braulio C.
Braulio C. Checked in
Customer called us out for leak in front of meter found line to be broken at PVC to metal connection. Replace with copper, tested line and insured no leaks. Everything is tested and complete.
Alpharetta, GA 30022
Left multiple quotes to jackhammer slab and rough in a new bathroom in the basement
Left multiple quotes to jackhammer slab and rough in a new bathroom in the basement
Dawson F.
Dawson F. Checked in
Left multiple quotes to jackhammer slab and rough in a new bathroom in the basement
Alpharetta, GA 30022
Hose spicket on side of garage is leaking and not functioning correctly. Will need to cut Sheetrock to access piping to replace hose spicket. Replace hose spicket and anchor to wall securely. Test for proper operation and clean up work space.
Hose spicket on side of garage is leaking and not functioning correctly. Will need to cut Sheetrock to access piping to replace hose spicket. Replace hose spicket and anchor to wall securely. Test for proper operation and clean up work space.
Alex R.
Alex R. Checked in
Hose spicket on side of garage is leaking and not functioning correctly. Will need to cut Sheetrock to access piping to replace hose spicket. Replace hose spicket and anchor to wall securely. Test for proper operation and clean up work space.
Alpharetta, GA 30004
For this customer, I properly installed this gas water heater in the basement. The previous install was incorrect due to the fact that packs pipe which is plastic was on a gas water heater so therefore that needed to be removed immediately the previous plumber who installed this unit did not install a new thermal expansion tank and support it with a bracket so therefore since there was a lot that needed to be done, I recommended we basically just reinstall it with all new copper piping so that’s exactly what we did. We installed the pre-existing water heater with all brand. New copper piping disconnected the flex line for the gas so I have access to the unit. Installed a new quarter term ball valve before the thermal expansion tank and install that thermal expansion tank to the stud with a bracket Following that I installed all new copper piping for the cold inlet side additionally, re-piped the hot outlet side and then the temperature and pressure relief line was incorrect the previou
For this customer, I properly installed this gas water heater in the basement. The previous install was incorrect due to the fact that packs pipe which is plastic was on a gas water heater so therefore that needed to be removed immediately the previous plumber who installed this unit did not install a new thermal expansion tank and support it with a bracket so therefore since there was a lot that needed to be done, I recommended we basically just reinstall it with all new copper piping so that’s exactly what we did. We installed the pre-existing water heater with all brand. New copper piping disconnected the flex line for the gas so I have access to the unit. Installed a new quarter term ball valve before the thermal expansion tank and install that thermal expansion tank to the stud with a bracket Following that I installed all new copper piping for the cold inlet side additionally, re-piped the hot outlet side and then the temperature and pressure relief line was incorrect the previou
Shane S.
Shane S. Checked in
For this customer, I properly installed this gas water heater in the basement. The previous install was incorrect due to the fact that packs pipe which is plastic was on a gas water heater so therefore that needed to be removed immediately the previous plumber who installed this unit did not install a new thermal expansion tank and support it with a bracket so therefore since there was a lot that needed to be done, I recommended we basically just reinstall it with all new copper piping so that’s exactly what we did. We installed the pre-existing water heater with all brand. New copper piping disconnected the flex line for the gas so I have access to the unit. Installed a new quarter term ball valve before the thermal expansion tank and install that thermal expansion tank to the stud with a bracket Following that I installed all new copper piping for the cold inlet side additionally, re-piped the hot outlet side and then the temperature and pressure relief line was incorrect the previou
Alpharetta, GA 30022
Came out for a PRV that was leaking out the top. 10 year old Apollo PRV leaking out the stem and bell. It was installed on its side. Water pressure went up 15 psi in a month from our last visit. Received approval to replace the PRV. Installed a watts 25 aub. Tested to ensure proper function a leak free installation. Water pressure set to 50 psi which was the same reading from when the water heater was installed. No further issue at this time. Thank you for choosing Chen Plumbing!
Came out for a PRV that was leaking out the top. 10 year old Apollo PRV leaking out the stem and bell. It was installed on its side. Water pressure went up 15 psi in a month from our last visit. Received approval to replace the PRV. Installed a watts 25 aub. Tested to ensure proper function a leak free installation. Water pressure set to 50 psi which was the same reading from when the water heater was installed. No further issue at this time. Thank you for choosing Chen Plumbing!
Dawson F.
Dawson F. Checked in
Came out for a PRV that was leaking out the top. 10 year old Apollo PRV leaking out the stem and bell. It was installed on its side. Water pressure went up 15 psi in a month from our last visit. Received approval to replace the PRV. Installed a watts 25 aub. Tested to ensure proper function a leak free installation. Water pressure set to 50 psi which was the same reading from when the water heater was installed. No further issue at this time. Thank you for choosing Chen Plumbing!
Alpharetta, GA 30022
Tim C.
Tim C. Checked in
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Alpharetta, GA 30004
Today we did our annual win with Chen membership at this home. Here in Alpharetta took a look at everything plumbing wise. All three bathrooms took a look at the drainage system the water supply system. The customer doesn’t look like they have a clean out that I can see if it is it is covered in shrubbery Addition to that the water heater is from 2007. I didn’t recommend that we flushed the unit due to the fact that it is outside of the manufacturer warranty and addition to that it is 19 years old so therefore, I recommended a replacement of the unit brought up financing For what we can do for him. However, the customer has a gas leak on the flared connection to the supply line feeding the gas. The customer does not want to do anything at this moment. I had recommended to him that we get this gas leak fixed. It is on the flared connection of the sediment trap. The CUSTOMER does not want to do it at this time. The gas would have to be turned off and could affect the unit. I recommend ge
Today we did our annual win with Chen membership at this home. Here in Alpharetta took a look at everything plumbing wise. All three bathrooms took a look at the drainage system the water supply system. The customer doesn’t look like they have a clean out that I can see if it is it is covered in shrubbery Addition to that the water heater is from 2007. I didn’t recommend that we flushed the unit due to the fact that it is outside of the manufacturer warranty and addition to that it is 19 years old so therefore, I recommended a replacement of the unit brought up financing For what we can do for him. However, the customer has a gas leak on the flared connection to the supply line feeding the gas. The customer does not want to do anything at this moment. I had recommended to him that we get this gas leak fixed. It is on the flared connection of the sediment trap. The CUSTOMER does not want to do it at this time. The gas would have to be turned off and could affect the unit. I recommend ge
Shane S.
Shane S. Checked in
Today we did our annual win with Chen membership at this home. Here in Alpharetta took a look at everything plumbing wise. All three bathrooms took a look at the drainage system the water supply system. The customer doesn’t look like they have a clean out that I can see if it is it is covered in shrubbery Addition to that the water heater is from 2007. I didn’t recommend that we flushed the unit due to the fact that it is outside of the manufacturer warranty and addition to that it is 19 years old so therefore, I recommended a replacement of the unit brought up financing For what we can do for him. However, the customer has a gas leak on the flared connection to the supply line feeding the gas. The customer does not want to do anything at this moment. I had recommended to him that we get this gas leak fixed. It is on the flared connection of the sediment trap. The CUSTOMER does not want to do it at this time. The gas would have to be turned off and could affect the unit. I recommend ge
Alpharetta, GA 30022
Review
Super high marks for Chen Plumbing and their technician, Simon. Great communication from start to finish and very happy to report all is well in Toiletland.
Steven McAleese - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you, Steven! We're glad to hear you had a great experience with Simon and our team. Your satisfaction is important to us, and it's wonderful to know everything is working well in Toiletland!

Review
Christopher Hall - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Christopher, for taking the time to leave a review. We appreciate your support!

Review
Alex from Chen Plumbing quickly identified the problem with our shower and offered a couple of repair options.
Chris - Alpharetta, GA 30004
Review
Cody responded to a leaky faucet in my older home. Both bathrooms will need new faucets. He took pictures, made a detailed assessment and emailed an estimate. I had a lot of confidence in his projected plans for faucet replacement in both baths.
Nancy - Alpharetta, GA 30009
Review
Wonderful customer service and follow-up. Tech Cody was very knowledgeable and showed care and concern for his work and for me, an older customer.
Nancy J Emmons - Alpharetta, GA 30009
Response from Chen Plumbing:

Thank you, Nancy! We're glad to hear you had a wonderful experience with our customer service and that Cody made such a positive impression. Your satisfaction means a lot to us!

Review
Chen Plumbing and Technician Cody provided excellent customer service by letting me know exactly when he would be here and fitting in with my schedule. Later, they called to check on how well the project went. Great follow-up! Wonderful customer service from beginning to end and great care and concern by Tech Cody.
Nancy - Alpharetta, GA 30009
Review
Simeon was professional, courteous, knowledgeable, and efficient. Top notch.
John - Alpharetta, GA 30005
Review
I reached out to this company via Thumbtack at 2:00 am and I received a response in minutes! I scheduled an appointment for the next day. Chase came out and was prompt and professional and fixed the problem within 30 minutes! I will definitely use this company again!
Tyesia Banks - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Tyesia! We're glad to hear you had such a quick and positive experience. Chase appreciates your kind words and we look forward to assisting you again in the future!

Review
Great service, and honest pricing
Keith Baulsir - Alpharetta, GA 30005
Response from Chen Plumbing:

Thank you, Keith! We appreciate your kind words about our service and pricing. Your support means a lot to us!

Review
Fantastic service definitely recommend.
Jordan Glover - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you for the kind words, Jordan. We are glad you had a great experience with our team. We truly appreciate the recommendation.

Review
What a fantastic experience. All work done, smoothly, professionally, and for a fair price. Took the time to answer all my questions and provide the right options.
Jordan - Alpharetta, GA 30022
Review
Mr Shawn Bush initially presented initially to our home and diagnosed the issue timely and provided solutions (without any pressure). We agreed to the recommendations since we had ongoing issues with shower and heating etc. for a while. He explained everything in detail and was extremely professional and courteous and kind through every step of the way. He even brought us a case of water bottles since water had to be stopped for a few hours. Installed a new tankless water heater and filter system along with leakage monitoring for added peace of mind. Everything done very professionally and we couldnt be happier. Upon completion asked me if I was satisfied and resolved any remaining concerns. Ask for Shawn if you call this company, Awesome guy!
Ashim Mehta - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you for sharing your experience! We are so glad to hear how well Shawn took care of you and that everything from the tankless water heater to the leak monitoring went smoothly. It means a lot to know you are happy with the work and the service. Shawn will be thrilled to hear your kind words.

Review
I have used them for over 15 years and am always satisfied with their service.
Joseph Hsu - Alpharetta, GA 30005
Response from Chen Plumbing:

Joseph, thank you for trusting us for so many years. It really means a lot to know you continue to be happy with our service. We are always here whenever you need us.

Review
I have used them before many times so I am using them again. Their service is excellent and I am happy to have used them for 15 years.
Joe - Alpharetta, GA 30005
Review
Great service!
Lift Yoga - Alpharetta, GA 30009
Review
Eric provided professional service and completed the task at hand. I would recommend plumbing service when needed in the future.
Jack Round - Alpharetta, GA 30022
Response from Chen Plumbing:

We’re glad Eric took good care of you and got the job done right. We appreciate the recommendation and will be here whenever you need us at Chen Plumbing!

Review
Fixed the problem
Eugene - Alpharetta, GA 30022
Review
jagdish shetty - Alpharetta, GA 30005
Response from Chen Plumbing:

Thank you for your review Jagdish! We appreciate it.

Review
Excellent & timely service!
Jagdish - Alpharetta, GA 30005
Review
Matthew was a problem solver. He diagnosed and fixed a problem several other plumbers had struggled to figure out.
Linda - Alpharetta, GA 30022
Review
Travis was great. Gave great guidance, walked me through the process, talked about pros and cons of the installation, then completed everything in short order. Added bonushe installed a new shower head that I was going to take care of. Well done, and well use Chen again in the future.
Paul Strouts - Alpharetta, GA 30022
Response from Chen Plumbing:

Hey Paul, really appreciate you taking the time to share this. Travis always aims to make things clear and straightforward, and we're glad he was able to knock it all out—including the shower head. We'll be here whenever you need us next.

Review
Prompt and courteous! Tim replaced our water heater at a moment’s notice and saved us from cold showers for a week!
Rich - Alpharetta, GA 30005
Review
Tim came over at 8pm on short notice to fix our clogged garbage disposal. Got it done quickly and was very nice and pleasant. Will be using you guys in the future!
Anthony - Alpharetta, GA 30005
Review
The price was fair, showed up when expected, made needed changes no extra charge, mostly did a very good job.
Mark - Alpharetta, GA 30022
Review
Just like family, and professional. We love Tim
Allen - Alpharetta, GA 30009
Review
Very professional and courteous, very reasonable price, and great job! They are willing to come to your rescue at any time including the weekend!
Julia - Alpharetta, GA 30009
Review
Thank you Dawson! He was efficient and nice. Would call Chen Plumbing again!!
Katherine - Alpharetta, GA 30009
Review
Tim is very professional, communicates well, and acts with a sense of urgency. He does things the right way
Karen - Alpharetta, GA 30022
Review
Work was performed professionally and quickly. However, replacing a $30 part and charging $480 is quite a markup.
Sara - Alpharetta, GA 30022
Review
Scott Marsho - Alpharetta, GA 30005
Response from Chen Plumbing:

Thank you, Scott, for your 5-star rating; your support means a lot to us!

Review
Marcos is great, he did a wonderful job and was very professional!
Brit - Alpharetta, GA 30022
Review
He was prompt on his schedule. Very patient in explaining yhe issues
Nog - Alpharetta, GA 30005
Review
Great service!
Kevin Moore - Alpharetta, GA 30022
Review
Victor did an amazing job! Very kind and professional. My dad was giving him a hard time for absolutely no reason. So I want Victor to know that me and my mom genuinely appreciate his hard work!! Thank you so much!!
Emma - Alpharetta, GA 30004
Review
Matthew provides great insight into issues with a thorough explanation of alternatives to solve problems. Excellent service - highly recommend.
Deborah - Alpharetta, GA 30022
Review
Marcos was great and I will definitely be asking for him again!
Brit - Alpharetta, GA 30022