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Plumbers in Alpharetta, GA

Your Trusted Plumber in Alpharetta, GA

At Chen Plumbing, we offer a wide range of plumbing services in Alpharetta, GA, ensuring your home or business operates smoothly and efficiently. Our skilled plumbers are dedicated to providing the best service, from minor repairs to major installations. We understand the inconvenience of plumbing issues and are committed to resolving them promptly and professionally. With years of experience and a reputation for excellence, Chen Plumbing is your go-to source for all plumbing needs. Contact us today 678-621-6363 to schedule an appointment or request emergency service.

Alphareetta Final

Our Plumbing Services in Alpharetta, GA

Clogged Drain Cleaning: Efficiently clear clogs in sinks, showers, and toilets to restore proper drainage. Our team uses advanced tools and techniques to remove even the toughest blockages, ensuring your drains function smoothly.

Emergency Plumbing: Available 24/7 for all urgent plumbing needs, from burst pipes to severe leaks. Our rapid response team is always ready to handle emergencies, minimizing damage and restoring your plumbing quickly.

Gas Lines: Safe installation and repair of gas lines for appliances and heating systems. Whether you need a new gas line installed or an existing one repaired, our certified plumbers ensure safe and reliable service.

Septic Tanks: Inspection, pumping, and repair services to maintain your septic system. Regular maintenance of your septic tank can prevent costly repairs and ensure your system operates efficiently.

Sinks, Showers, Toilets: Installation and repair services for all bathroom and kitchen fixtures. From fixing a leaky faucet to installing a new shower, our plumbers provide high-quality service for all your fixtures.

Water & Sewer Lines: Professional repair and replacement of main water and sewer lines. Our experienced team handles everything from minor repairs to complete replacements, ensuring your water and sewer lines function properly.

Water Heaters: Installation, repair, and maintenance of all types of water heaters, including tankless. We offer energy-efficient water heating solutions and ensure your water heater operates at peak performance.

Water Treatment: Solutions to improve water quality, including filtration and softening systems. Our water treatment services provide clean, safe, and great-tasting water for your home or business.

Why Choose Chen Plumbing?

At Chen Plumbing, we understand the importance of reliable and efficient plumbing services. Whether you’re dealing with a minor issue or a major plumbing emergency, our team is here to help. With our extensive experience and dedication to quality, you can trust us to handle all your plumbing needs with the utmost care and efficiency.

Contact Us For Plumbing Excellence in Alpharetta, GA

Choosing the right plumber is crucial for the safety and functionality of your home or business. At Chen Plumbing, we combine years of experience, advanced technology, and a commitment to customer satisfaction to provide the best plumbing services in Alpharetta, GA. Don’t let plumbing issues disrupt your life—reach out to Chen Plumbing for reliable, professional service you can trust.

Call us at 678-621-6363 or visit our contact page to schedule an appointment or request emergency service.

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Alpharetta, GA.

Recent Jobs and Reviews in Alpharetta, GA

Rated 4.9 out of 5 stars based on 41 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the plumbing services provided. Customers consistently express gratitude for the professionalism, expertise, and efficiency demonstrated by the technicians. Recurring themes include exceptional communication throughout the service process, with technicians keeping clients well-informed and explaining repairs clearly. Many reviewers highlight the quick response times and ability to handle urgent situations, often within hours or the same day, which customers found particularly impressive during plumbing emergencies. The technicians are frequently praised for their thoroughness, problem-solving abilities, and willingness to think creatively to find effective solutions that other service providers had overlooked. Integrity and honesty emerge as significant positive attributes, with customers expressing relief at finding trustworthy professionals who provide fair pricing and avoid unnecessary upselling. The friendly, polite, and respectful demeanor of the service team is consistently noted, contributing to a positive customer experience even during stressful situations. Reviewers also appreciate the quality of workmanship and attention to detail, with technicians taking pride in their work and ensuring jobs are completed properly. The overall tone conveys strong confidence in the company, with multiple customers indicating they plan to use the service again and recommending it highly to others.

Job Locations and Reviews

Alpharetta, GA - Ran camera down sewer line to make sure repair was good, and hydro plugged around the sewer line where it enters the homes foundation
Chase B.
Chase B. Checked in
Ran camera down sewer line to make sure repair was good, and hydro plugged around the sewer line where it enters the homes foundation
Alpharetta, GA 30022
Quote two 50 gal gas water heaters replacement today
Quote two 50 gal gas water heaters replacement today
Tim C.
Tim C. Checked in
Quote two 50 gal gas water heaters replacement today
Alpharetta, GA 30022
Review
greg kask - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you, Greg, for taking the time to leave a review. Your support means a lot to us!

Sewer line backing up into basement upon arrival. Customer stated that the sewer line backed up and was dripping water in the basement. Informed customer we could run a camera to see if what was causing the backup. Gave customer estimate, customer approved estimate. Ran camera and found roots at 14 ft just outside of the house, customer had one section of cast iron left in the yard and it was from just outside the house to the cleanout. Informed customer the Fernco had separated off the pvc allowing roots to grow in. Informed customer the best fix would be to dig up the sewer line and replace the last bit of cast iron. Gave customer estimate, customer approved estimate. Dug up front yard by the house and replaced last section of cast iron with pvc. Made sure pvc was properly bedded in and had proper pitch. Flushed all the toilets and ran fixtures to make sure the water was making it past the cleanout. Water is flowing past the cleanout. Sewer line is no longer backing up and is working
Sewer line backing up into basement upon arrival. Customer stated that the sewer line backed up and was dripping water in the basement. Informed customer we could run a camera to see if what was causing the backup. Gave customer estimate, customer approved estimate. Ran camera and found roots at 14 ft just outside of the house, customer had one section of cast iron left in the yard and it was from just outside the house to the cleanout. Informed customer the Fernco had separated off the pvc allowing roots to grow in. Informed customer the best fix would be to dig up the sewer line and replace the last bit of cast iron. Gave customer estimate, customer approved estimate. Dug up front yard by the house and replaced last section of cast iron with pvc. Made sure pvc was properly bedded in and had proper pitch. Flushed all the toilets and ran fixtures to make sure the water was making it past the cleanout. Water is flowing past the cleanout. Sewer line is no longer backing up and is working
Chase B.
Chase B. Checked in
Sewer line backing up into basement upon arrival. Customer stated that the sewer line backed up and was dripping water in the basement. Informed customer we could run a camera to see if what was causing the backup. Gave customer estimate, customer approved estimate. Ran camera and found roots at 14 ft just outside of the house, customer had one section of cast iron left in the yard and it was from just outside the house to the cleanout. Informed customer the Fernco had separated off the pvc allowing roots to grow in. Informed customer the best fix would be to dig up the sewer line and replace the last bit of cast iron. Gave customer estimate, customer approved estimate. Dug up front yard by the house and replaced last section of cast iron with pvc. Made sure pvc was properly bedded in and had proper pitch. Flushed all the toilets and ran fixtures to make sure the water was making it past the cleanout. Water is flowing past the cleanout. Sewer line is no longer backing up and is working
Alpharetta, GA 30022

Gave customer estimates to replace dual water heaters in basement. 
Customer wanted price on a tankless. Provide estimate for a Navien 240a tankless install. Customer stated he will need to do more research and talk over. 
Model number for 50 gal gas water heater: PROG50-38N RH60
Tankless: Navien 240a

Gave customer estimates to replace dual water heaters in basement. 
Customer wanted price on a tankless. Provide estimate for a Navien 240a tankless install. Customer stated he will need to do more research and talk over. 
Model number for 50 gal gas water heater: PROG50-38N RH60
Tankless: Navien 240a
Seth B.
Seth B. Checked in
Gave customer estimates to replace dual water heaters in basement. Customer wanted price on a tankless. Provide estimate for a Navien 240a tankless install. Customer stated he will need to do more research and talk over. Model number for 50 gal gas water heater: PROG50-38N RH60 Tankless: Navien 240a
Alpharetta, GA 30005
Replace 50 gallon water heater
 pressure reducing valve replacement 
Win with Chen

This customer called us out for a leaky water heater, they had a hvac issue and they noticed they didn’t have hot water. I took a look at what the issue was. Leaking water heater. It was a Ao smith water heater from 2016 and it had leaked from the exhaust flue. So therefore the water heater needed to be replaced. The water heater wasn’t up to code compliance. We installed the new water up code, installed the thermal expansion tank with the bracket, added two shut off valves for the hot and cold side. New black iron drip leg, new pan, new gas line. After the installation was completed there is no gas nor water leaks. Additionally the water pressure for the house was too high, water pressure read at 110 psi. Typically an indicator for why the water heater failed. As result of the pressure being high we went with the replacement of the pressure regulator valve. Water pressure is back to normal at 55 psi. O
Replace 50 gallon water heater
 pressure reducing valve replacement 
Win with Chen

This customer called us out for a leaky water heater, they had a hvac issue and they noticed they didn’t have hot water. I took a look at what the issue was. Leaking water heater. It was a Ao smith water heater from 2016 and it had leaked from the exhaust flue. So therefore the water heater needed to be replaced. The water heater wasn’t up to code compliance. We installed the new water up code, installed the thermal expansion tank with the bracket, added two shut off valves for the hot and cold side. New black iron drip leg, new pan, new gas line. After the installation was completed there is no gas nor water leaks. Additionally the water pressure for the house was too high, water pressure read at 110 psi. Typically an indicator for why the water heater failed. As result of the pressure being high we went with the replacement of the pressure regulator valve. Water pressure is back to normal at 55 psi. O
Shane S.
Shane S. Checked in
Replace 50 gallon water heater pressure reducing valve replacement Win with Chen This customer called us out for a leaky water heater, they had a hvac issue and they noticed they didn’t have hot water. I took a look at what the issue was. Leaking water heater. It was a Ao smith water heater from 2016 and it had leaked from the exhaust flue. So therefore the water heater needed to be replaced. The water heater wasn’t up to code compliance. We installed the new water up code, installed the thermal expansion tank with the bracket, added two shut off valves for the hot and cold side. New black iron drip leg, new pan, new gas line. After the installation was completed there is no gas nor water leaks. Additionally the water pressure for the house was too high, water pressure read at 110 psi. Typically an indicator for why the water heater failed. As result of the pressure being high we went with the replacement of the pressure regulator valve. Water pressure is back to normal at 55 psi. O
Alpharetta, GA 30022
Came out for some leaking hose bibs. Customer decided to have the one next to the garage repaired. We removed the stem and swapped the gasket. Tested to ensure the leak was no longer occurring. Customer had already found the parts for the shower valves himself and replaced them. Hose bib in the back of the house was not leaking when we inspected it with the homeowner present. Water pressure tested in the normal range. No further issue at this time.
Came out for some leaking hose bibs. Customer decided to have the one next to the garage repaired. We removed the stem and swapped the gasket. Tested to ensure the leak was no longer occurring. Customer had already found the parts for the shower valves himself and replaced them. Hose bib in the back of the house was not leaking when we inspected it with the homeowner present. Water pressure tested in the normal range. No further issue at this time.
Dawson F.
Dawson F. Checked in
Came out for some leaking hose bibs. Customer decided to have the one next to the garage repaired. We removed the stem and swapped the gasket. Tested to ensure the leak was no longer occurring. Customer had already found the parts for the shower valves himself and replaced them. Hose bib in the back of the house was not leaking when we inspected it with the homeowner present. Water pressure tested in the normal range. No further issue at this time.
Alpharetta, GA 30005
Tim C.
Tim C. Checked in
Assessed everything. Restoration company involved.
Alpharetta, GA 30004
Quoted different jobs today
Quoted different jobs today
Tim C.
Tim C. Checked in
Quoted different jobs today
Alpharetta, GA 30005
Customer has leak between the meter and the home, recommend to call national leak detection to locate and source the leak, i am unable to provide and estimate for a repair at this time due to the fact I’m unsure where the issue lies, additionally I provided estimates for replacement of the line from the meter to the home. Full bore option and a trenching option. No service fee, waived. At this time there are estimates for replacement not repair. A repair estimate can be made once the leak is located.
Customer has leak between the meter and the home, recommend to call national leak detection to locate and source the leak, i am unable to provide and estimate for a repair at this time due to the fact I’m unsure where the issue lies, additionally I provided estimates for replacement of the line from the meter to the home. Full bore option and a trenching option. No service fee, waived. At this time there are estimates for replacement not repair. A repair estimate can be made once the leak is located.
Shane S.
Shane S. Checked in
Customer has leak between the meter and the home, recommend to call national leak detection to locate and source the leak, i am unable to provide and estimate for a repair at this time due to the fact I’m unsure where the issue lies, additionally I provided estimates for replacement of the line from the meter to the home. Full bore option and a trenching option. No service fee, waived. At this time there are estimates for replacement not repair. A repair estimate can be made once the leak is located.
Alpharetta, GA 30022
This customer, we installed a new gas line from the middle of where the other gas lines are in the TV room in the basement ran three-quarter inch track pipe down drilled a hole down and across through the stucco with the SDS and a holesaw stubbed out the new three-quarter inch pipe brought the track pipe up in half inch over for two gas lines in the Deck at a two brand new shut off valves, supported the pipe all the way through and through make sure to clean up all the messes that were created strap, the pipe properly tested all the piping to make sure that it was properly secured and no leaking that pipe is not leaking. The customer should be all set to use their brand new grill when they get it once complete there are no leaks. Once I was also complete I re-lit the customer’s gas water heater.
This customer, we installed a new gas line from the middle of where the other gas lines are in the TV room in the basement ran three-quarter inch track pipe down drilled a hole down and across through the stucco with the SDS and a holesaw stubbed out the new three-quarter inch pipe brought the track pipe up in half inch over for two gas lines in the Deck at a two brand new shut off valves, supported the pipe all the way through and through make sure to clean up all the messes that were created strap, the pipe properly tested all the piping to make sure that it was properly secured and no leaking that pipe is not leaking. The customer should be all set to use their brand new grill when they get it once complete there are no leaks. Once I was also complete I re-lit the customer’s gas water heater.
Shane S.
Shane S. Checked in
This customer, we installed a new gas line from the middle of where the other gas lines are in the TV room in the basement ran three-quarter inch track pipe down drilled a hole down and across through the stucco with the SDS and a holesaw stubbed out the new three-quarter inch pipe brought the track pipe up in half inch over for two gas lines in the Deck at a two brand new shut off valves, supported the pipe all the way through and through make sure to clean up all the messes that were created strap, the pipe properly tested all the piping to make sure that it was properly secured and no leaking that pipe is not leaking. The customer should be all set to use their brand new grill when they get it once complete there are no leaks. Once I was also complete I re-lit the customer’s gas water heater.
Alpharetta, GA 30022
Review
Timeliness
Erik - Alpharetta, GA 30022
Quoted gas line for grill and pizza oven , scheduled for Thursday morning
Quoted gas line for grill and pizza oven , scheduled for Thursday morning
Tim C.
Tim C. Checked in
Quoted gas line for grill and pizza oven , scheduled for Thursday morning
Alpharetta, GA 30022
Customer want three phase filter system installed. Work to include running new water line 30’ to water heater room from bedroom ceiling where water enter
Customer want three phase filter system installed. Work to include running new water line 30’ to water heater room from bedroom ceiling where water enter
Anthony W.
Anthony W. Checked in
Customer want three phase filter system installed. Work to include running new water line 30’ to water heater room from bedroom ceiling where water enter
Alpharetta, GA 30005
Came back out to his customers house to take a look at the kitchen sink faucet that we had previously looked at The kitchen sink faucet recommended to swap the faucet and potentially both hot and cold angle stops for the pressure to come back. Show the difference in prices for the repair versus replacing with a customer supplied option. The customer will get back in touch with us on when they would like to do the work they have another project that they will be working on as well. At this time. It’s just an estimate only would be CUSTOMER to decide on what they would like to do and how they would like to move forward.
Came back out to his customers house to take a look at the kitchen sink faucet that we had previously looked at The kitchen sink faucet recommended to swap the faucet and potentially both hot and cold angle stops for the pressure to come back. Show the difference in prices for the repair versus replacing with a customer supplied option. The customer will get back in touch with us on when they would like to do the work they have another project that they will be working on as well. At this time. It’s just an estimate only would be CUSTOMER to decide on what they would like to do and how they would like to move forward.
Shane S.
Shane S. Checked in
Came back out to his customers house to take a look at the kitchen sink faucet that we had previously looked at The kitchen sink faucet recommended to swap the faucet and potentially both hot and cold angle stops for the pressure to come back. Show the difference in prices for the repair versus replacing with a customer supplied option. The customer will get back in touch with us on when they would like to do the work they have another project that they will be working on as well. At this time. It’s just an estimate only would be CUSTOMER to decide on what they would like to do and how they would like to move forward.
Alpharetta, GA 30022
Review
I requested Chen Plumbing to fix the shut-off valve hose on our washer , and the experience was excellent from start to finish. They were wonderfully dedicated to keeping us informed with updates and follow-ups, and they sent out a great technician, Shane Silva. We loved his workhe was quick, efficient, and there was no upselling or unnecessary business. Just honest, professional service. I highly recommend Chen Plumbing and Shane Silva!
Krishna Chinnasamy - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you, Krishna! We appreciate your kind words and are glad to hear you had an excellent experience with Shane and our team. Your recommendation means a lot to us!

Shane S.
Shane S. Checked in
Sneaked out the drain upstairs bathroom master CUSTOMER had already pulled the toilet and said that he would set the toilet back so that’s why I charge this price. The customer has a few different bellies off the main stack with the lateral lines going towards the main stack at a certain point I couldn’t go past 38 feet went into some water. However, the customer wants to keep an eye on it if anything changes will come back out and take a second look at this time. The sewer line is clean and clear. The customer’s all set to put his toilet back.
Alpharetta, GA 30022
This customer replaced the boiler drains for the washing machine valves. The Home Depot came to install the washing machine however they looked at the valves and they could not get the washing machine hoses off so they recommended to call a plumber to get the valves in order the way that it came out of the valve box Was damaged so I had to get creative on how to attach the new valves so that is exactly what I did, but also more importantly it was on soft copper so I had to cut it on a straight piece of pipe in order to get the proper connection straight and aligned. The valves currently are higher than one other, so I was unable to get it flush on the cold side like the hot side is however I didn’t say for that flex Once installed there are no leaks. The customer is all set to have Home Depot come back and install the washing machine the customer is all set at this time. There are no leaks was not able to check pressure due to the hose bib being broken so therefore I recommend getting
This customer replaced the boiler drains for the washing machine valves. The Home Depot came to install the washing machine however they looked at the valves and they could not get the washing machine hoses off so they recommended to call a plumber to get the valves in order the way that it came out of the valve box Was damaged so I had to get creative on how to attach the new valves so that is exactly what I did, but also more importantly it was on soft copper so I had to cut it on a straight piece of pipe in order to get the proper connection straight and aligned. The valves currently are higher than one other, so I was unable to get it flush on the cold side like the hot side is however I didn’t say for that flex Once installed there are no leaks. The customer is all set to have Home Depot come back and install the washing machine the customer is all set at this time. There are no leaks was not able to check pressure due to the hose bib being broken so therefore I recommend getting
Shane S.
Shane S. Checked in
This customer replaced the boiler drains for the washing machine valves. The Home Depot came to install the washing machine however they looked at the valves and they could not get the washing machine hoses off so they recommended to call a plumber to get the valves in order the way that it came out of the valve box Was damaged so I had to get creative on how to attach the new valves so that is exactly what I did, but also more importantly it was on soft copper so I had to cut it on a straight piece of pipe in order to get the proper connection straight and aligned. The valves currently are higher than one other, so I was unable to get it flush on the cold side like the hot side is however I didn’t say for that flex Once installed there are no leaks. The customer is all set to have Home Depot come back and install the washing machine the customer is all set at this time. There are no leaks was not able to check pressure due to the hose bib being broken so therefore I recommend getting
Alpharetta, GA 30022
Customer had a few corrugated drain lines outside that need cleaning. Explain to customer about ways of cleaning that specific piping with Hydro jet. Also offered plumbing inspection for Customer’s home. Customer needed to return to a meeting. Will be sending quotes.
Customer had a few corrugated drain lines outside that need cleaning. Explain to customer about ways of cleaning that specific piping with Hydro jet. Also offered plumbing inspection for Customer’s home. Customer needed to return to a meeting. Will be sending quotes.
Cody A.
Cody A. Checked in
Customer had a few corrugated drain lines outside that need cleaning. Explain to customer about ways of cleaning that specific piping with Hydro jet. Also offered plumbing inspection for Customer’s home. Customer needed to return to a meeting. Will be sending quotes.
Alpharetta, GA 30005
Review
Great job, quick, efficient. He solved the issue. Thank you!
Deborah Barron - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you, Deborah! We're glad to hear that the issue was resolved quickly and efficiently. Your appreciation means a lot to us!

Fill valve in master restroom was not operating properly. Replaced fill valve for master restroom toilet with new supply line. Caulked base of toilet as a courtesy. Tested and left in good working order.
Fill valve in master restroom was not operating properly. Replaced fill valve for master restroom toilet with new supply line. Caulked base of toilet as a courtesy. Tested and left in good working order.
Anthony W.
Anthony W. Checked in
Fill valve in master restroom was not operating properly. Replaced fill valve for master restroom toilet with new supply line. Caulked base of toilet as a courtesy. Tested and left in good working order.
Alpharetta, GA 30022
Came out to this CUSTOMER’s house to look at a few different things first of all ants in the shower can’t really help the ant thing however the shower valve that they currently have is definitely older unable to source the parts for that specific model so therefore I recommended to replace the shower if they plan on remodeling the shower I recommended to go ahead and replace the shower valve when the wall is all open. Additionally, there were garbage disposal was showing some rust on the bracket and the drain line that they had attached was a slinky, style tubular extension I recommended we actually hard pipe that the right way additionally, the kitchen sink water pressure was low. I turned off and turned the angle stop back on and it seemed to fix the pressure issue. I think the valve at some point that stuck to furthermore, their water heater was replaced in 10 years ago and some sort of water automatic shut off valve was installed however they no longer make it so I recommended we g
Came out to this CUSTOMER’s house to look at a few different things first of all ants in the shower can’t really help the ant thing however the shower valve that they currently have is definitely older unable to source the parts for that specific model so therefore I recommended to replace the shower if they plan on remodeling the shower I recommended to go ahead and replace the shower valve when the wall is all open. Additionally, there were garbage disposal was showing some rust on the bracket and the drain line that they had attached was a slinky, style tubular extension I recommended we actually hard pipe that the right way additionally, the kitchen sink water pressure was low. I turned off and turned the angle stop back on and it seemed to fix the pressure issue. I think the valve at some point that stuck to furthermore, their water heater was replaced in 10 years ago and some sort of water automatic shut off valve was installed however they no longer make it so I recommended we g
Shane S.
Shane S. Checked in
Came out to this CUSTOMER’s house to look at a few different things first of all ants in the shower can’t really help the ant thing however the shower valve that they currently have is definitely older unable to source the parts for that specific model so therefore I recommended to replace the shower if they plan on remodeling the shower I recommended to go ahead and replace the shower valve when the wall is all open. Additionally, there were garbage disposal was showing some rust on the bracket and the drain line that they had attached was a slinky, style tubular extension I recommended we actually hard pipe that the right way additionally, the kitchen sink water pressure was low. I turned off and turned the angle stop back on and it seemed to fix the pressure issue. I think the valve at some point that stuck to furthermore, their water heater was replaced in 10 years ago and some sort of water automatic shut off valve was installed however they no longer make it so I recommended we g
Alpharetta, GA 30022
Review
Dawson is amazing
Ali Khalifa - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Ali! We're glad to hear you think Dawson is amazing. Your support means a lot to us!

Review
Dawson is amazing
Ali Khalifa - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Ali! We're glad to hear you think Dawson is amazing. We appreciate your support!

Review
Dawson is amazing
Ali - Alpharetta, GA 30004
Came out to quote running a gasline for the grill. Customer already had an old gas line stubbed through the wall but it was turned off. We added a new isolation valve and ran trac pipe through the wall. Installed a new deck plate in the desired location coming up through the back deck. Pressure tested gas line for 15 minutes to confirm no drop in pressure. We also replaced the 10 year old water heater while we were here. Brought the installation up to code and tested to ensure a leak free installation and proper function. Left quote to replace the old water service. Customer will need county to locate the water meter before we can replace the water service. Service line will need to be sleeved as it is running through the septic tank/drain field. No further issue at this time.
Came out to quote running a gasline for the grill. Customer already had an old gas line stubbed through the wall but it was turned off. We added a new isolation valve and ran trac pipe through the wall. Installed a new deck plate in the desired location coming up through the back deck. Pressure tested gas line for 15 minutes to confirm no drop in pressure. We also replaced the 10 year old water heater while we were here. Brought the installation up to code and tested to ensure a leak free installation and proper function. Left quote to replace the old water service. Customer will need county to locate the water meter before we can replace the water service. Service line will need to be sleeved as it is running through the septic tank/drain field. No further issue at this time.
Dawson F.
Dawson F. Checked in
Came out to quote running a gasline for the grill. Customer already had an old gas line stubbed through the wall but it was turned off. We added a new isolation valve and ran trac pipe through the wall. Installed a new deck plate in the desired location coming up through the back deck. Pressure tested gas line for 15 minutes to confirm no drop in pressure. We also replaced the 10 year old water heater while we were here. Brought the installation up to code and tested to ensure a leak free installation and proper function. Left quote to replace the old water service. Customer will need county to locate the water meter before we can replace the water service. Service line will need to be sleeved as it is running through the septic tank/drain field. No further issue at this time.
Alpharetta, GA 30004
Customer wanted hose bib installed on the front of the house gave customer estimate and the customer approved the estimate. Found old water line that had been capped off and tied back into it and added a 1/2 shut off valve and stubbed out water line for hose bib underneath front porch. Hose bib is working and no leaks upon departure.
Customer wanted hose bib installed on the front of the house gave customer estimate and the customer approved the estimate. Found old water line that had been capped off and tied back into it and added a 1/2 shut off valve and stubbed out water line for hose bib underneath front porch. Hose bib is working and no leaks upon departure.
Chase B.
Chase B. Checked in
Customer wanted hose bib installed on the front of the house gave customer estimate and the customer approved the estimate. Found old water line that had been capped off and tied back into it and added a 1/2 shut off valve and stubbed out water line for hose bib underneath front porch. Hose bib is working and no leaks upon departure.
Alpharetta, GA 30022
Review
Hilario Gonzalez - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you for your feedback, Hilario. We appreciate you taking the time to leave a review!

Performed win with Chen annual plumbing inspection. Left estimate for toilet rebuild. Also customer stated hearing whistling from shower when water running. Traced issue to shower cartridge. Recommend starting with replacing shower cartridge to resolve issue as a first step. Left estimate
Performed win with Chen annual plumbing inspection. Left estimate for toilet rebuild. Also customer stated hearing whistling from shower when water running. Traced issue to shower cartridge. Recommend starting with replacing shower cartridge to resolve issue as a first step. Left estimate
Alex R.
Alex R. Checked in
Performed win with Chen annual plumbing inspection. Left estimate for toilet rebuild. Also customer stated hearing whistling from shower when water running. Traced issue to shower cartridge. Recommend starting with replacing shower cartridge to resolve issue as a first step. Left estimate
Alpharetta, GA 30022
Quoted toilet replacement with some pipe repair work
Quoted toilet replacement with some pipe repair work
Tim C.
Tim C. Checked in
Quoted toilet replacement with some pipe repair work
Alpharetta, GA 30022
Customer stated that there was a leak under kitchen sink coming from service valve. Gave customer options as far as repairs that were needed. Also found that water pressure was at 120 psi. At this time, customer didn’t want to proceed with any work.
Customer stated that there was a leak under kitchen sink coming from service valve. Gave customer options as far as repairs that were needed. Also found that water pressure was at 120 psi. At this time, customer didn’t want to proceed with any work.
Simeon R.
Simeon R. Checked in
Customer stated that there was a leak under kitchen sink coming from service valve. Gave customer options as far as repairs that were needed. Also found that water pressure was at 120 psi. At this time, customer didn’t want to proceed with any work.
Alpharetta, GA 30005
This customer came out to their residence to swap out the water heater and the pressure reducing valve so that is exactly what we did. We installed a new press ball valve in the crawlspace along with a new what’s 25AUB pressure reducing valve additionally we installed a new 50 gallon tall water heater with pan pan installed a new gas wax line per code. Additionally, we also installed a new sediment trapaddition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well after that was complete. We turned on the gas turned on the water. There are no leaks. The customer is all set ready to go water heater. Reset an expansion tank pressure was set to 50 pounds.  Addition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well. After that was complete. We turned on the gas turned
This customer came out to their residence to swap out the water heater and the pressure reducing valve so that is exactly what we did. We installed a new press ball valve in the crawlspace along with a new what’s 25AUB pressure reducing valve additionally we installed a new 50 gallon tall water heater with pan pan installed a new gas wax line per code. Additionally, we also installed a new sediment trapaddition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well after that was complete. We turned on the gas turned on the water. There are no leaks. The customer is all set ready to go water heater. Reset an expansion tank pressure was set to 50 pounds.  Addition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well. After that was complete. We turned on the gas turned
Shane S.
Shane S. Checked in
This customer came out to their residence to swap out the water heater and the pressure reducing valve so that is exactly what we did. We installed a new press ball valve in the crawlspace along with a new what’s 25AUB pressure reducing valve additionally we installed a new 50 gallon tall water heater with pan pan installed a new gas wax line per code. Additionally, we also installed a new sediment trapaddition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well after that was complete. We turned on the gas turned on the water. There are no leaks. The customer is all set ready to go water heater. Reset an expansion tank pressure was set to 50 pounds. Addition to that we installed a new thermal expansion tank with the bracket supported by the post in the garage following that installed a new press ball valve there as well. After that was complete. We turned on the gas turned
Alpharetta, GA 30022
Returned and replaced thermal expansion tank with a new strapped bracket to the wall. Cut out saddle valve and installed a new tee. Ran a new pex line from the tee through the floor to the new box. Bled air from the refrigerator line. Bled air for the home. Tested all work to ensure proper function and no leaks.
Returned and replaced thermal expansion tank with a new strapped bracket to the wall. Cut out saddle valve and installed a new tee. Ran a new pex line from the tee through the floor to the new box. Bled air from the refrigerator line. Bled air for the home. Tested all work to ensure proper function and no leaks.
Cody B.
Cody B. Checked in
Returned and replaced thermal expansion tank with a new strapped bracket to the wall. Cut out saddle valve and installed a new tee. Ran a new pex line from the tee through the floor to the new box. Bled air from the refrigerator line. Bled air for the home. Tested all work to ensure proper function and no leaks.
Alpharetta, GA 30022
Review
Super high marks for Chen Plumbing and their technician, Simon. Great communication from start to finish and very happy to report all is well in Toiletland.
Steven McAleese - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you, Steven! We're glad to hear you had a great experience with Simon and our team. Your satisfaction is important to us, and it's wonderful to know everything is working well in Toiletland!

Review
Christopher Hall - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Christopher, for taking the time to leave a review. We appreciate your support!

Review
Alex from Chen Plumbing quickly identified the problem with our shower and offered a couple of repair options.
Chris - Alpharetta, GA 30004
Review
Cody responded to a leaky faucet in my older home. Both bathrooms will need new faucets. He took pictures, made a detailed assessment and emailed an estimate. I had a lot of confidence in his projected plans for faucet replacement in both baths.
Nancy - Alpharetta, GA 30009
Review
Wonderful customer service and follow-up. Tech Cody was very knowledgeable and showed care and concern for his work and for me, an older customer.
Nancy J Emmons - Alpharetta, GA 30009
Response from Chen Plumbing:

Thank you, Nancy! We're glad to hear you had a wonderful experience with our customer service and that Cody made such a positive impression. Your satisfaction means a lot to us!

Review
Chen Plumbing and Technician Cody provided excellent customer service by letting me know exactly when he would be here and fitting in with my schedule. Later, they called to check on how well the project went. Great follow-up! Wonderful customer service from beginning to end and great care and concern by Tech Cody.
Nancy - Alpharetta, GA 30009
Review
Simeon was professional, courteous, knowledgeable, and efficient. Top notch.
John - Alpharetta, GA 30005
Review
I reached out to this company via Thumbtack at 2:00 am and I received a response in minutes! I scheduled an appointment for the next day. Chase came out and was prompt and professional and fixed the problem within 30 minutes! I will definitely use this company again!
Tyesia Banks - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Tyesia! We're glad to hear you had such a quick and positive experience. Chase appreciates your kind words and we look forward to assisting you again in the future!

Review
Great service, and honest pricing
Keith Baulsir - Alpharetta, GA 30005
Response from Chen Plumbing:

Thank you, Keith! We appreciate your kind words about our service and pricing. Your support means a lot to us!

Review
Fantastic service definitely recommend.
Jordan Glover - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you for the kind words, Jordan. We are glad you had a great experience with our team. We truly appreciate the recommendation.

Review
What a fantastic experience. All work done, smoothly, professionally, and for a fair price. Took the time to answer all my questions and provide the right options.
Jordan - Alpharetta, GA 30022
Review
Mr Shawn Bush initially presented initially to our home and diagnosed the issue timely and provided solutions (without any pressure). We agreed to the recommendations since we had ongoing issues with shower and heating etc. for a while. He explained everything in detail and was extremely professional and courteous and kind through every step of the way. He even brought us a case of water bottles since water had to be stopped for a few hours. Installed a new tankless water heater and filter system along with leakage monitoring for added peace of mind. Everything done very professionally and we couldnt be happier. Upon completion asked me if I was satisfied and resolved any remaining concerns. Ask for Shawn if you call this company, Awesome guy!
Ashim Mehta - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you for sharing your experience! We are so glad to hear how well Shawn took care of you and that everything from the tankless water heater to the leak monitoring went smoothly. It means a lot to know you are happy with the work and the service. Shawn will be thrilled to hear your kind words.

Review
I have used them for over 15 years and am always satisfied with their service.
Joseph Hsu - Alpharetta, GA 30005
Response from Chen Plumbing:

Joseph, thank you for trusting us for so many years. It really means a lot to know you continue to be happy with our service. We are always here whenever you need us.

Review
I have used them before many times so I am using them again. Their service is excellent and I am happy to have used them for 15 years.
Joe - Alpharetta, GA 30005
Review
Great service!
Lift Yoga - Alpharetta, GA 30009
Review
Eric provided professional service and completed the task at hand. I would recommend plumbing service when needed in the future.
Jack Round - Alpharetta, GA 30022
Response from Chen Plumbing:

We’re glad Eric took good care of you and got the job done right. We appreciate the recommendation and will be here whenever you need us at Chen Plumbing!

Review
Fixed the problem
Eugene - Alpharetta, GA 30022
Review
Excellent & timely service!
Jagdish - Alpharetta, GA 30005
Review
Matthew was a problem solver. He diagnosed and fixed a problem several other plumbers had struggled to figure out.
Linda - Alpharetta, GA 30022
Review
Prompt and courteous! Tim replaced our water heater at a moment’s notice and saved us from cold showers for a week!
Rich - Alpharetta, GA 30005
Review
Tim came over at 8pm on short notice to fix our clogged garbage disposal. Got it done quickly and was very nice and pleasant. Will be using you guys in the future!
Anthony - Alpharetta, GA 30005
Review
The price was fair, showed up when expected, made needed changes no extra charge, mostly did a very good job.
Mark - Alpharetta, GA 30022
Review
Just like family, and professional. We love Tim
Allen - Alpharetta, GA 30009
Review
Very professional and courteous, very reasonable price, and great job! They are willing to come to your rescue at any time including the weekend!
Julia - Alpharetta, GA 30009
Review
Thank you Dawson! He was efficient and nice. Would call Chen Plumbing again!!
Katherine - Alpharetta, GA 30009
Review
Tim is very professional, communicates well, and acts with a sense of urgency. He does things the right way
Karen - Alpharetta, GA 30022
Review
Work was performed professionally and quickly. However, replacing a $30 part and charging $480 is quite a markup.
Sara - Alpharetta, GA 30022
Review
Marcos is great, he did a wonderful job and was very professional!
Brit - Alpharetta, GA 30022
Review
He was prompt on his schedule. Very patient in explaining yhe issues
Nog - Alpharetta, GA 30005
Review
Great service!
Kevin Moore - Alpharetta, GA 30022
Review
Victor did an amazing job! Very kind and professional. My dad was giving him a hard time for absolutely no reason. So I want Victor to know that me and my mom genuinely appreciate his hard work!! Thank you so much!!
Emma - Alpharetta, GA 30004
Review
Matthew provides great insight into issues with a thorough explanation of alternatives to solve problems. Excellent service - highly recommend.
Deborah - Alpharetta, GA 30022