Plumbers in Duluth, GA

Customer stated that upstairs toilet was backed up and leaking down onto main floor. Pulled toilet and ran camera to clear stoppage and scope line. Stoppage was made of soft tissue and pipe looked good. Reset toilet and tested. No leaks were present at this time. Caulked around base of toilet and cleaned up work area.

Customer stated that there is potential a leak in ceiling. Gave customer options of diagnosis issue and customer opted to get new shower curtain and fixed grout before cutting Sheetrock. Also checked pressure and pressure is above 80 psi and recommended to have Prv replaced. Also thermal expansion tank has failed and water heater is from 2016. Will send estimate for repairs needed.

Customer had issue in downstairs bathroom with watermark showing up on walls and floor. Customer stated that this happens after heavy rains. Meter not moving at all. Pressure at safe level and thermal expansion tank functional. There’s no evidence of leaking from toilet adjacent to exterior wall With water damage.

Customer moved into the home in 2020. There was an old patch in the ceiling at the time of the move in. Customer had noted a single drop of water under the patch but didn’t know if it was from the dog or kids. The patch doesn’t appear to be wet or stained. Customer showed up upstairs pop up assembly that had a leak under a lavatory faucet. Started with the known leak as a first step. If any water presents itself in the future then a quote was left for drywall cutting and leak diagnostics. Customer was missing a thermal expansion device. Left pricing to install.

Sump pump maintenance service finished in Duluth this morning. Customer's basement had previous flooding issues, so proper maintenance is critical. Cleaned pump housing and tested backup battery system operation. Inspected check valve and discharge piping for any restrictions. Chen Plumbing's sump pump maintenance program protects Duluth homes from water damage. System performing excellently with strong flow rates and reliable float activation.

Upon arrival customer stated that she wanted the water heater flushed. Informed customer due to the age of the water heater that it possible to leak after we flush. Customer understood bc the water heater is 20 years old. Customer still wanted to move forward with the flush. Gave customer estimate to flush water heater. Customer approved estimate. Flushed water heater 3 times. Informed customer the water heater has a small drip and as had one for sometime due to water stains on the garage floor. Customer also stated that she noticed water under the water heater about a year ago. Also left estimate to replace water heater up to code. Customer stated she needed to talk to family before making decision. Tested systems and everything is working properly except the small leak from the water that was there before flushing.

Replaced a leaking 50 gal electric water heater , pan , expansion tank

Fixed cracked 1” black poly water line in front of the house with new line thru wall to basement

Found master bath left-hand lavatory drain leaking from the pop-up rod. removed pop-up rod, resealed, and tighten nut tested by filling the sink up and letting it drain no leaks or backups at time of service.

Found 1/2 cpvc tee broken , cut out and replaced. Tested with no issues.

Customer stated that there was leak under kitchen sink. Found water coming from bottom of disposal and recommend to have disposal replaced. Customer approved price and furnished and installed new disposal. Tested for leaks and proper operation.

Customer stated that when shower is on, there will be a leak that goes into basement. Took a look at the shower and recommended customer to call a tile guy because it seemed like water was leaking through shower pan or through grout on the tile. At this time, customer didn’t want me to cut sheet rock to look at shower valve. Also found that water heaters from the year 2000 and recommended to have it replaced. Will send estimate to do so. Rafael 4046492076 tile/drywall guy

Repaired waterline down at meter. Water pressure inside home at 132 psi. Left quote for PRV and expansion tank.

Customer stated that when irrigation was turned on there was a noise in master bed room area. Checked in crawlspace and didn’t notice anything out of the ordinary. Stated to customer to have the irrigation company come back out and check things on there side. Also stated to customer to have tankless flushed at least every 2 years.

Customer had a leak at the meter upon arrival. Customer stated they noticed water coming out of the valve boxes right at the meter. After lifting lid on meter and lid for gate valve noticed it was full of water. After digging up the meter and exposing the gate valve and then dug up where the meter box was and found where somebody had replace the water service from blue poly to black poly. Once digging the meter up notice someone cut a bracket that was holding the meter in place and once we went to take the check valve off that had rusted out the meter completely came apart, and you cannot attach to anything. Informed customer they need to call the city to replace the meter and have us back out to fix once the meter is installed. Came back to fix after meter was installed. Installed new meter nipple and new ball valve. Checked all new connections and there is no leaks. Water is turned back all system are good.

Shut down water to home and replace straight service. Stop valve for upstairs toilet. Replace toilet supply line and fill valve as well.

Replaced basement toilet with flange adjustment

Snaked kitchen sink. Drain was disassembled before we got here. Ran flex shaft down line multiple passes. Ran hot after to flush drain. Restored service to sink.

For this job, I worked on clearing toilet with hand auger.

Restored water to Hosebib via shutoff.

Customer will let us know when ready

Gave option to clear drain with flex, shaft, and other options of solutions to pour down the drain. Customer will call us back if drain cleaning solutions do not work. Gave estimate for reworking, copper lines and valve replacements in basement utility closet.

Furnish and install PRV and whole house, shut off, rework as needed, also install customer supply, single handle shower, tub, combo and customer supplied hose bib. Completed work as mentioned above,tested to insure proper function. Sheet rock removal may be required not responsible to repair 30 day warranty on parts And materials supplied by chen

Customer had toilet already taken apart upon arrival. Scriver toilet needed specific extra thick gasket to make correct seal. Went to store purchase correct seal and installed.

Replaced kitchen faucet