Plumbers in Decatur, GA

Great service, very professional and polite. Left the work area clean and tidy.

Juan was able to accurately trouble shoot and fix our plumbing issues in a timely manner. We are happy with Juan and Chen Plumbing and would use them again for future work.

Chen Plumbing was great! The came to address my plumbing emergency very quickly. Hunter was very professional, thorough, and personable. I would 100% hire them again and feel Hunter is a real asset to the company.

A+

This is Jeff Bashuk at 2497 Tanglewood Road Decatur. Im happy with Matt, but the water pressure downstairs is too low and the kitchen sink is leaking. He put in a new disposal. My fault, I didnt check everything before he left.

Friendly, professional, courteous, the work was great. He fixed a lot of things that needed it.

Reliable, excellent, trusted

Dawson (and Kenneth) did a great job. We had a lot of different plumbing jobs from disposers to toilets to faucets, and all were completed expertly and efficiently. We appreciated the quality work.

Matt was very knowledgeable and quick! Such great service!

Marcos was extremely helpful and knowledgeable.

Marco was very friendly and professional.He did a great job and cleaned up after the job was completed.I would highly recommend him to friends and family.

Very helpful in detailing what needed to be done. Very thorough.

Courteous and efficient.

Tim Chen Plumbing has serviced our family's plumbing needs for many years. He has taken care of my home, my sister's home and my mother's home. He most recently installed a new hot water heater in my 91 yr. old mother's home. Tim's technicians have always been professional, respectful and empathic to our family's situation. Tim personally came to my mother's house early on a Saturday morning to oversee the installation of the water heater so that my 91nyr. old mom would have hot water that day. In my opinion, Tim Chen Plumbing's customer service, hard work and dedication to his customers is excellent.

Very professional and a cool guy.

Matthew did a great job with replacing my old water heater, kitchen faucet and a leaking water pipe! Def recommend!

Tim came to fix a hose spigot that was leaking inside the exterior wall. He has a quiet and confident manner which instantly made me trust him. He cleaned up from the dry wall he removed inside the home, which I appreciated. Also, he fixed a problem with another spigot that I didn't know was a problem. I am very pleased with his workmanship and speed. Thanks Tim!

Sept '24: Chen Plumbing is very professional and prompt in responses. Cody is awesome!...honest, fair and insightful. Oct '24: Eric is a blast. He's like a Renaissance man who does plumbing. Definitely working with this team again!

I had a great experience with Cody for a pipe repair. He arrived right on schedule, was professional, and very knowledgeable. What stood out was his honesty…he provided an upfront estimate and later adjusted it down when the repair didn't require as much work as anticipated, which is rare in my experience. Highly recommended for trustworthy and efficient service.

I had a great experience with Cody for a pipe repair. He arrived right on schedule, was professional, and very knowledgeable. What stood out was his honesty; he provided an upfront estimate and later adjusted it down when the repair didn't require as much work as anticipated, which is rare in my experience. Highly recommended for trustworthy and efficient service.

I was in need of fast service, and they fit me in the schedule within 24 hours. Thank you Chen Plumbing and Max. Ill definitely contact them again for any future plumbing needs. Highly recommended!

Dawson showed up on time and repaired two sink drains for us in about an hour at a fair price. I highly recommend Chen Plumbing.

Eric was on time, cordial, and fixed our old shower.

Max was prompt, courteous, able to trouble shoot. We trust tim chen so we also trust max.

Great service, fair price, and they were able to come out quickly! Thanks Juan

Matthew was courteous, professional, knowledgeable and an excellent communicator. He kept me informed throughout his investigation of my mysteriously high water bill. I feel confident that his conclusions are correct. The problem wasn’t solved, but with Matthew’s written report, I am hopeful that I will be successful in contesting this outrageous bill from Dekalb County Water and Sewer.

Eric was prompt. He took great care to complete the job.

Juan figured out my issue and fixed it. Great service. I would use them again in the future.

Timely and professional

Professional, prompt, plumbing problems taken care of. Repeat customer based on my other tenants experience. Great communication, ballpark repair costs. Problems taken care of quickly. Happy tenant and Im happy to know it was fixed.

I had used Chen Plumbibg forcacoreviius job. My tenant was pleased, the problem was fixed so I called Chen when tge sane problem showed up at another property. Juan had an opening in his schedule so called and came one day early. His quote was what I expected to pay to replace the shower stems, fixed the problem promptly and the tenant had a working bathroom again. I decided to replace the toilet instead of trying to repair it. Juan came out the next day and replaced it. Juan made it clear there might be additional problems. These are older houses. Again tge work went smoothly. There were no surprises. With Juan’s expert advice, I know I made a good call replacing the toilet. My tenant is happy to have her bathroom back in working order, better than before, and I’m happy to have the work done.

Chen Plumbing provides exceptional service. Theyre very quick to respond, and most importantly, they do what they have to do to fix the problem. Dawson has been great, and Blanca in the back office is always prompt to respond. From the front line to the back office, they empower their team to be problem solvers and decision makers and that was palpable at every step of the way. From assessing our situation, to dealing with our HOA. They were exactly on time, every time. They were accurate in the amount of time they were going to take to perform their work. Theyre not the cheapest, but theyre not the most expensivefor the service and quality of work we received from them, Id call their price fair and square. They didnt try to upsell us. There was no: Ill call my manager to negotiate the price. Or I need to consult with my supervisor to figure out how to solve this. They were professionals through and through. While other plumbers were talking about cutting walls, moving HVAC pipes, etc. Chen did an excellent and clean job without having to do any of that. They worked efficiently, and their excitement for what they do as a profession was evident. Will definitely recommend them.

Dawson and the entire team at Chen were incredible. From the first moment we interacted with them, they made the right assessments of our situation; figured out alternatives and really worked with us while we had to navigate tricky circumstances with our HOA. It’s been a pleasure doing business with you.

Cody was awesome!!!! He has the knowledge and hes super friendly!!

Cody was awesome!!! He has so much knowledge and so super friendly Also- he takes time to explain every step

Very knowledgeable, friendly, fairly priced and took the time to answer my questions and set me at ease.

Matt was awesome! He's very knowledgeable, friendly and took the time to answer my questions and explain things thoroughly. Chen Plumbing was recommended by a friend and I feel like they are fairly priced and trustworthy.

Very nice & professional. Diagnosed & fixed my stopped up dishwasher drain pipe quickly and didn't leave a mess. We've used Chen Plumbing for many years and have always received great service.