Your Trusted Plumber in Alpharetta, GA
At Chen Plumbing, we offer a wide range of plumbing services in Alpharetta, GA, ensuring your home or business operates smoothly and efficiently. Our skilled plumbers are dedicated to providing the best service, from minor repairs to major installations. We understand the inconvenience of plumbing issues and are committed to resolving them promptly and professionally. With years of experience and a reputation for excellence, Chen Plumbing is your go-to source for all plumbing needs. Contact us today 678-621-6363 to schedule an appointment or request emergency service.
Our Plumbing Services in Alpharetta, GA
Clogged Drain Cleaning: Efficiently clear clogs in sinks, showers, and toilets to restore proper drainage. Our team uses advanced tools and techniques to remove even the toughest blockages, ensuring your drains function smoothly.
Emergency Plumbing: Available 24/7 for all urgent plumbing needs, from burst pipes to severe leaks. Our rapid response team is always ready to handle emergencies, minimizing damage and restoring your plumbing quickly.
Gas Lines: Safe installation and repair of gas lines for appliances and heating systems. Whether you need a new gas line installed or an existing one repaired, our certified plumbers ensure safe and reliable service.
Septic Tanks: Inspection, pumping, and repair services to maintain your septic system. Regular maintenance of your septic tank can prevent costly repairs and ensure your system operates efficiently.
Sinks, Showers, Toilets: Installation and repair services for all bathroom and kitchen fixtures. From fixing a leaky faucet to installing a new shower, our plumbers provide high-quality service for all your fixtures.
Water & Sewer Lines: Professional repair and replacement of main water and sewer lines. Our experienced team handles everything from minor repairs to complete replacements, ensuring your water and sewer lines function properly.
Water Heaters: Installation, repair, and maintenance of all types of water heaters, including tankless. We offer energy-efficient water heating solutions and ensure your water heater operates at peak performance.
Water Treatment: Solutions to improve water quality, including filtration and softening systems. Our water treatment services provide clean, safe, and great-tasting water for your home or business.
Why Choose Chen Plumbing?
- Experienced and Certified Plumbers: Our team consists of highly trained and certified professionals who are dedicated to providing excellent service.
- Customer Satisfaction Guaranteed: We are committed to delivering top-quality service and ensuring our customers are completely satisfied with our work.
- Established and Trusted: Serving the metro Atlanta area since 1998, Chen Plumbing is a cornerstone in the community, trusted by countless customers for our reliable services.
- Family-Owned Legacy: Our business, started by Tim Chen, is now in its third generation, bringing a blend of experience and fresh perspectives.
- Commitment to Honesty: We pride ourselves on the values of hard work, selfless care, and unwavering honesty that have defined us for over three decades.
At Chen Plumbing, we understand the importance of reliable and efficient plumbing services. Whether you’re dealing with a minor issue or a major plumbing emergency, our team is here to help. With our extensive experience and dedication to quality, you can trust us to handle all your plumbing needs with the utmost care and efficiency.
Contact Us For Plumbing Excellence in Alpharetta, GA
Choosing the right plumber is crucial for the safety and functionality of your home or business. At Chen Plumbing, we combine years of experience, advanced technology, and a commitment to customer satisfaction to provide the best plumbing services in Alpharetta, GA. Don’t let plumbing issues disrupt your life—reach out to Chen Plumbing for reliable, professional service you can trust.
Call us at 678-621-6363 or visit our contact page to schedule an appointment or request emergency service.
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Alpharetta, GA.
Recent Jobs and Reviews in Alpharetta, GA
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (26)
- Atlanta, GA (314)
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- Avondale Estates, GA (4)
- Braselton, GA (1)
- Brookhaven, GA (4)
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- Fairburn, GA (1)
- Flowery Branch, GA (1)
- Johns Creek, GA (6)
- Jonesboro, GA (1)
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- Lawrenceville, GA (18)
- Lilburn, GA (14)
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- Loganville, GA (1)
- Marietta, GA (17)
- Norcross, GA (55)
- Peachtree Corners, GA (9)
- Powder Springs, GA (2)
- Riverdale, GA (1)
- Roswell, GA (11)
- Sandy Springs, GA (11)
- Smyrna, GA (4)
- Snellville, GA (4)
- Stone Mountain, GA (27)
- Stonecrest, GA (2)
- Sugar Hill, GA (1)
- Suwanee, GA (5)
- Tucker, GA (91)
- Woodstock, GA (2)
Job Locations and Reviews
Just like family, and professional. We love Tim

HOA approval has been given for project. Call 811 emergency locate for location of underground utilities before excavation can begin. Pump out current septic tank. Crush and fill in existing septic tank. Run drain line to area excavated out for dual pump fiberglass basin with alarm system. Excavate drain line approximately 160+ feet to just past end of property line. Carefully excavate next to manhole and core drill 12 inch hole as low as possible. Install 6 inch piping into manhole and install rubber boot around piping. Install 6 inch PVC cleanout and attach discharge line from pump system. Bed pipe properly according to Georgia plumbing code and tamper down dirt while filling in excavated areas. Price is subject to change due to unforeseen circumstances. Chen plumbing is not responsible for any unmarked utilities in the ground and any landscaping that may be necessary after project is complete. Customer responsible for any tree removal and electrical setup for alarm system.

Repair of leak in ceiling

Conducted annual maintenance on 6-year-old water heater in Alpharetta residence. Drained and flushed tank completely—observed moderate sediment discharge. Inspected anode rod (approximately 40% deteriorated) and recommended replacement within next 12 months. Checked T&P valve functionality—operating correctly. Confirmed gas valve and thermocouple in good working order. Cleaned burner assembly and verified proper flame pattern. Unit is performing efficiently. Provided customer with maintenance schedule documentation for future reference.

Reroute kitchen sink drain and replace garbage disposal.

Pulled Cartridge to identify (No warranty)

Kitchen drain
Customer had concerns that a repaired American Standard toilet was running post repair. According to customer description, the toilet doesn’t kick on and off intermittently, but runs continuously after use in occasions. After wiggling the trip lever the toilet stops running. This is an indication of a chain getting caught since the motion of the trip lever is still smooth and consistent. Performed a dye test and let dye sit for almost 10 minutes before the toilet was accidentally flushed. In the time, had no dye making it from the tank to the bowl. And since the toilet isn’t just kicking off and on randomly there is no indication that the fill valve is bad. I did recommend toilet replacement if the toilet persistently has issues due to that toilet having a lot of issues centered around the flapper and flush valve historically. Customer stated their water bill is still high. Took a time stamped shot of the meter with before and after readings to show no movement on the meter for almost
Very professional and courteous, very reasonable price, and great job! They are willing to come to your rescue at any time including the weekend!

Second floor sewer line unclogged with camera , toilet pull and reset

Customer stated that water heater wasn’t working and also that there was corroded spot on heater. Found water heater to be leaking from bottom and also from element. Found water heater was from 2008 and recommended to have water heater replaced. Also check water pressure and pressure was over 100psi. Furnish and installed new three-quarter inch PRV and main house shut off. Also furnish and installed new 50 gallon electric water heater with new thermal expansion tank and bracket and tank shut off. Tested for leaks and no leaks were present at this time. Set water pressure to 60 psi. Office will be reaching out about inspection for water heater. Cleaned up work area. Membership may be canceled at any time.
Thank you Dawson! He was efficient and nice. Would call Chen Plumbing again!!

Expansion tank had pinhole in it leaking above water heater. Water pressure was fine. Rebuilt 1 toilet on every floor. No further issue at this time.
Tim is very professional, communicates well, and acts with a sense of urgency. He does things the right way

Redo pex line with copper and new box for ice maker , toilet fill valve upstairs replaced
Work was performed professionally and quickly. However, replacing a $30 part and charging $480 is quite a markup.

Replaced 2” ball valve on sewage ejection pump line. Old one was leaking.
We cleared toilet and tub drain on upstairs bathroom

Customer wanted estimate for shower replacement and also the water heater check. Check water heater and everything for a heater looks to be up to code and good at this time. Also drain down water heater to flush out the breeze. Turned water back on and tested. No leaks were present at this time. Will send estimate for shower removal.

Diagnosed leaking valve for washing machine box. Give an estimate for approval and completed work. There is no warranty for this job due to polybutylene piping.

Replaced sewage ejection pump in basement. Homeowner had pump replaced, but pump was replaced with sump pump. Pump got clogged with soft tissue paper and clogged up, causing basin to overflow. Replaced pump and check valve, rinsed out basin, sealed lid, tested to ensure proper function it’s no leaks. No further issue at this time.

Leak repair at meter

Customer has leak on a three-quarter inch ball valve will have to shut water off to replace, also customer would like quote on tankless flush and thermal expansion replacement. Cut and replaced Section of pipe to accommodate three-quarter ball valve, pressure up system slowly, Checked for leaks, Work is tested and complete

Replaced garbage disposal with same model insinkerator 1/2 hp. Old disposal was leaking from the base/housing. Could not be repaired. Tested to ensure a leak free installation.
For this job, we worked on installing new 50 gallon Rheem water heater. Pressure regulator was leaking and main shut off, left an estimate for customer to review it.

Replace three faucets in home, 1 inch pressure reducing valve, fixed, copper leak and replaced with accessible shut off for home, replace thermal expansion tank, and replaced compromised stop valve in washing machine room

plbg

Replaced basket strainer and p trap
Marcos is great, he did a wonderful job and was very professional!
Installed navien tankles water heater .
He was prompt on his schedule. Very patient in explaining yhe issues
Provided and installed kitchen faucet
Great service!
Victor did an amazing job! Very kind and professional. My dad was giving him a hard time for absolutely no reason. So I want Victor to know that me and my mom genuinely appreciate his hard work!! Thank you so much!!
Matthew from Chen Plumbing came out today to check if we had a leak. Him and his colleague were both very polite and professional and answered all our questions patiently and thoroughly. He also installed a water structuring device on our pipes. He walked my husband on any potential problems. He was helpful and passionate about what he does. We would definitely recommend Matthew in any plumbing job
Thank you so much for the thoughtful feedback! We're thrilled to hear that Matthew and his colleague provided such professional and thorough service. We take pride in making sure all your questions are answered and that you're comfortable with the process. It's great to know Matthew’s passion and expertise shone through. We're grateful for your recommendation and are here whenever you need us for any future plumbing needs!
Matthew provides great insight into issues with a thorough explanation of alternatives to solve problems. Excellent service - highly recommend.
Marcos was great and I will definitely be asking for him again!
Fast, professional and friendly. I strongly recommend!
Great Service!
Our plumber, Eric was thorough and detailed about what was causing our issues. He stayed until the job was complete, even leaving to get a better tool to fix the issue. He returned promptly and remedied the issue. Very pleased with his service.
Thank you, Shiron, for your kind words about Eric's thoroughness and dedication; we're glad to hear he was able to resolve your plumbing issues promptly.
Prompt service qualify technicians!
I found Chen from Google ratings. I called for help at 11 AM on Friday. They booked me for Monday. When I said I had no hot water, they said they would try to find a team that could come in the afternoon. Emails kept me in touch when the found a team and dispatched it. By 5 PM the team arrived. They found and fixed the problem quickly. But since they could not understand why it had happened; they continued to work on the phone with the manufacturer to try to eliminate the possibility that it would recur. By the time they left, I was convinced that I was not just lucky. Rather I am confident that Chen Plumbing is a well-organized company who wants to give good service and succeeds in doing so.
Thank you so much for sharing your detailed experience with Chen Plumbing. We’re happy to hear that you felt well taken care of and that our team could resolve your issue promptly. At Chen Plumbing, we strive to go above and beyond for our customers, ensuring not just a quick fix but also addressing potential future concerns. Your kind words about our organization and commitment to service mean a lot to us. We’ll make sure to share your feedback with the entire team—they’ll be so encouraged to know their efforts made such a positive impression. If you ever need assistance again, we’re always here to help!
Got service within a day. Marcos and his buddy were great. Explained what was going on clearly. Although they found and fixed the problem very quickly, they continued to work with the manufacturer on the phone to try to find out why it had happened so that it wouldn't just come back.
I discovered water leaking next to the front door last night, but I don't know how long it's been leaking. I was really worried, so I contacted someone, and they came this morning as quickly as possible and handled it promptly. Since I’m a tenant, I need to bill the landlord's company, so I asked for a detailed report of the work done, and they provided it. I was really concerned because I have a trauma from water leaks, but I’m so grateful they took care of it quickly and efficiently. I’m gonna recommend Chen Plumbing company to my friends. I’m really appreciate it.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Matthew Craven was assigned by Chen Plumbing to help us with an issue with a faulty basement drain pump. We were impressed with him on his first visit by his professionalism, competence and friendliness. He quickly diagnosed the problem and applied a low cost fix that worked for a few days. When it failed a few days later as he suspected it might, he returned late on Friday afternoon and disassembled the unit completely determining that build up on the internal float mechanism was contacting a part of the tubing preventing the pump from activating resulting in the overflow and leakage around the unit. He meticulously cleaned the internal mechanisms of the pump restoring full operational capability, again at minimal cost to us. We deeply appreciate the level of service and support that Matthew brings to our plumbing problems and especially appreciate his efforts to fix our plumbing problems as quickly as possible and at the lowest cost possible. He is our "go to" plumber from now on! He really is the best of the best!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Matthew Craven from Chen Pluming did an outstanding job troubleshooting and repairing our basement drain pump. Professional, knowledgeable and friendly, he and Chen Plumbing deserve a solid five star rating! He is the best of the best and my "go to" plumber from now on!
Thank you, Alan, for your fantastic review! We're glad to hear Matthew impressed you with his professionalism and expertise. We appreciate your feedback.
Matthew Craven did a fantastic job troubleshooting and repairing the drain pump in our basement. Professional, knowledgeable and friendly, Matthew deserves a 5 Star rating!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Great service
Chen Plumbing was able to come service my main water valve and kitchen sink the same day I called. Juan was nice, knowledgeable and thorough. I would definitely recommend Juan and Chen Plumbing!
Great job! Love my new tub.
Water shut off valve improperly replaced and then I was overcharged!
The service was excellent
Tim was responsive, flexible, efficient and prompt.
We needed an additional sink added which required a pump for drainage. Dawson worked after hours and did an amazing job. Looks better than I was hoping. Professional work.