Call for sewer back up. Arrived and met one tenant (Alex) Alex states that the sewer has backed up and the adjacent unit has the same problem. He showed me a video of sewage entering the crawlspace under the home. I inspected both units and found symptoms consistent with main line backup. Crawlspace inspection revealed sewage all over the floor in several spots from seepage and old sewer lines. The right side unit (As seen facing the house from the street) has had a wax ring failure and the subfloor is very damaged. Sewage has also spilled from here. Cast iron line exits the house, and it appears to be cast iron in the yard as well. I dug up a section in front yard to show me that at least a couple feet are cast iron here. Due to the severely deteriorated state of the cast iron my recommendations were as follows: Absolute resolution: Replace cast iron sewer lines inside crawlspace, and in front yard High priority task: Install cleanout to allow hydrojetting, jet line and camer

For this customer, they had a toilet that was constantly running, so therefore I recommended we go ahead and replace the inside parts of the toilet so therefore we replaced the fill valve the flapper and the handle and the reason why we had to replace the handle it kept sticking so I went with a universal crown one to ensure that there would be no issues I adjusted it to the proper levels and got it all situated once installed there are no leaks customer is all set to use there toilet.

Toilet blockage upon arrival. Customer stated their down stairs toilet won’t flush. After running water for 10 minutes the toilet began to back up. Informed customer we could pull the toilet and run the camera to locate the blockage. After pulling the toilet and running the camera located blockage outside around 20ft from the customers home. Talked to the hoa and they stated that the hoa has their own plumber coming out to fix the issue. Informed customer to email my invoice to the hoa due to the issue being outside of their home. Line is backed up upon departure

Came out to this home for a stopped up drain in the shower upstairs hanging over the garage. There was a lot of organic matter in the floor drain of the shower. The drain had the grate cover for the shower drain, I had to pry it up followed by lifting it with channel locks. I cleaned all the organic matter from the drain out followed by using my flex shaft to properly clean the walls of the pipe. Once completed the shower drains perfect now. Did not look at the whs, however the water pressure is at 50psi, (normal).

Call for toilet leaking in to ceiling. Arrived and met with Ryan, he stated his children saw water damage in the ceiling. He checked the toilet above and found a tank dripping to the floor. I inspected toilet and found the tank components to all be in a very deteriorated state. The gaskets, flapper, flush valve gasket and fill valve gaskets are all in bad shape. During the inspection we also checked three other toilets and found the. To be consistent with the first toilet. The remaining shut off valves however should be replaced, while the first is a good candidate for a rebuild. The house shut off valve is in working condition, and the pressure regulating valve is in good condition and working correctly. Due to time constraints we are returning tomorrow to perform all repairs.

Found toilet loose at base. Pulled toilet and found flange broken. Replaced flange on 3” pipe. Reset toilet with new wax seal and supply line. Caulked toilet to floor.

Came out to try to help out client by locating their irrigation head in the area we had dug up while replacing the bad section of sewer line out back. Unfortunately, there is no way for us to be able to mark live irrigation lines before digging so most of the time these heads and lines have to be replaced completely. Dug around in the back and in the pine straw beds as well. Moved pine straw back and poked dirt and could not find any other heads to dig up and maybe trace back to that area. Only solution here is to have irrigation guys run new lines for the back yard, unless they can find another head to trace back to tie onto for the other existing heads in back.

Customer had a few customer provided parts to install for different fixtures of home. Gabe options for repair/replacement after evaluating home. Installed hot and cold cartridge for master bath faucet on right. Also replaced sprayer in shower. Last replaced cartridge in bar sink faucet. After work was complete checked for leaks and proper function of fixtures. Gave options for work to be addressed at later date.

Garbage disposal not working upon arrival. Customer stated he dropped a spoon down the disposal and now it’s not working. Informed customer we could attempt to unjam the disposal first. After attempting to remove the spoon and it not coming loose informed customer we would need to replace the disposal. Gave customer estimate to replace with 1/2 hp disposal. Customer approved estimate. Installed new garbage disposal and re hooked up dishwasher line and tubular. Filled up sink and turned disposal on while the sink was draining. No leaks were found. Garbage disposal is working properly and no leaks upon departure.

Came out to do diagnostic for reoccurring issue of randomly getting cold water coming through the master bathroom shower. We ran the shower for a while and did randomly get some colder water coming through than what the temperature control was set to. We confirmed the three bathrooms upstairs are tied in to the same trunk line. Both guest bathrooms upstairs have single handle shower valves with older valves original to the home that have never been repaired. We spent some time trying to identify the valves and look for possible replacement parts but were unable due to no marking indicating the manufacturer. From what I could find on online forums it appears these style valves are no longer being manufactured. We left quote to replace both shower valves and install access panels. Customer has decided to just deal with the issue as it is not a constant issue for the time being.

Call for low water pressure at home that we recently installed halo water filter in. Met and discussed concerns. I cleaned all aerators and found sediment in some. This could have been from the filter, or as a result of turning water on and off to perform repairs with corrosion already present inside the waterlines. In any case, i cleaned all aerators and checked all fixtures. I tested pressure and brought it up from 60psi to 70 psi. I did note that there is still pressure rebound on the lines when fixtures are activated. We have done all required work that is called for to address this issue. If the problem persists, we can come out for a diagnostic window and dig near the meter and assess if a pipe mainline size upgrade is warranted, or replace the pressure regulating valve for the small chance it may be defective. I also sent an email asa. Courtesy to hansgrohe to help the customer get in touch with them.

Client called us out today due to very low pressure at the kitchen faucet. The whole home water pressure is a little low itself at 40 psi, but the kitchen faucet was significantly lower. We replaced the kitchen faucet with new customer supplied single hole faucet. Hooked up connections and tested, no issues.

Customer discovered a septic tank that hasn’t been backfilled in the back yard when having trees removed. Customer was concerned existing plumbing could still be running to the septic tank. Customer had pulled county record showing a conversion happened from septic to sewer. Informed customer that for the county records to indicate that, permits would have to be pulled and an inspection would have occurred for the records to indicate that. It’s almost certain to be abandoned. Gave option to run camera for 100% assurance. Left quote to backfill the septic tank and replace the water heater. Offered 10% discount for same day service and customer declined at this time. No dispatch fee for water heater quotes.

Lower bathroom toilet constantly running Replace the service stop valve in bathroom for toilet Today we did our annual plumbing inspection, everything looked good except for two different toilets, the toilet in back was constantly running indicating that there was an issue with the inside parts, so therefore I recommend to replace the supply line, fill valve and flapper went back to oem flapper Toto. And then the other toilets service stop valve wouldn’t close and or had a minor drip when turned off, so I recommend to replace that valve along with the supply, that is what we completed, there are no leaks present time of service. Additionally during our inspection we couldn’t find a sewer clean out, that is recommended. Additionally when it is time to replace the water heater I recommend going to a tankless rather than a tank style water heater. Just due to the space in the crawl space.

Customer had sewage ejection pump stop working. Due to age and issue, suggested to replace. Gabe options for repair/replacement. Pulled pump, cleaned area of lid, connected new pump then set into place with lid. Secured lid to basin and ran water for 10mins to ensure proper discharge of pump. Also checked for leaks.

Toilet cracked at the base and rocking upon arrival. Customer stated she had a previous company out to replace both toilets and now the one in the customer bathroom is cracked and rocking. Customer also stated the shutoff valve for the toilet is not working so it would need to be replaced as well. Informed customer we could shut off the water at the meter since the buildings in this complex are on individual meters. Informed customer it would be best to replace the stop, toilet, and the supply line and when we take the old toilet off we can inspect the flange to make sure it’s not cracked. If the flange is cracked that can cause the toilet to rock. Left customer with two options, the first option includes replacing the toilet, shutoff for the toilet and a new supply line. The second option is a starter price for the flange if it is cracked. We cannot give a 100% accurate price on the flange until the toilet is pulled since we do not know how the flange was plumbed in originally. I will

Checked disposal , is working fine

Left quote per customer request

Replaced PRV. Set new pressure to 70 psi. Removed two tank water heaters and installed a Navien 240A2. Cut open the ceiling in the bedroom next to the utility room. Drilled two new holes through the foundation and ran my air intake and exhaust outside. Installed crossover valve under the kitchen sink. Tested to ensure proper function and a leak free installation.

Replace 40 gallon water heater with a 50 Replace pressure Reducing valve and shut off Cap two water lines-courtesy Flex shaft floor drain Remove dishwasher For this customer, we replaced in new pipes the water heater because the water heater was at end of life so therefore we replaced the water heater with a brand new 50 gallon rather than a 40 gallon installed a new thermal expansion tank with a bracket installed a new pan for the water heater can you shut off valve as well? In addition to that we also replaced the pressure reducing valve to reduce the pressure inside the home. The prior pressure reading was 120 pounds which is too high so therefore, I recommended we install a new pressure reducing valve in order to keep that pressure lower so right now it is at 60 pounds. Additionally installed a new shut off valve for that as well. When I came out on Easter Sunday, the customer had stated that their dishwasher was leaking and there was a potential leak that we remove the dishwas

2 hose bibs needing to be added upon arrival. Customer stated he is going to build two raised garden beds in the backyard and wants an estimate to run two water lines to them. Informed customer we could run both water lines with hose bibs on the end and add shutoffs in the crawlspace. Customer stated he would trench the yard himself to save money. Gave customer estimate, customer is going to get the raised beds in position first and then have us back out

Looked at in basement. Door left unlocked. No one home.

Run camera from cleanout access behind water heater. Ran camera from clean out that is behind water heater. Found that house has a back water valve. Was able to get camera through. Found that sewer line has root intrusion and also is hold water for most of the way towards the city. Wasn’t able to get depth of sewer line. Will need to contact city for them to come out and correct slope for there line before we can give estimate for sewer line replacement.

Customer called us out for sink line that was clogged, after an initial evaluation we determined they’re running a hand. Snake would be the best option to unstop. Customer agreed used hand snake to unclog the line about 5 feet in pipe, thoroughly tested work and found no other issues

Client called us out due to them having a backup up sewer system in the house and water leaking into basement. When we arrived, we flushed toilets and ran washing machine and ran all water in the home and could not recreate the issue. This is the 3rd time this has happened over a period of years. Best route would be run sewer camera down the sewer line to inspect and see what/if the issue is causing these backups. Sewer line seems to be flowing now, but does not mean there couldn’t be an issue down there.