Auger snaked toilet , quoted water heater replacement and discussed and signed membership with customer today

Chen Plumbing did Rinnai model RXP 199 in tankless water heater unit as warranty job , no charge to customer Rinnai Case number: 213043

replace hose bibb

Ran equipment approximately 50 feet and found what appeared to be feminine product down line cleared stoppage however cast-iron is in really rough shape. Recommend replacing at least affected section of cast-iron that keeps on clogging left estimates based on findings.

Returned and installed the new 50 electric lowboy with new floodstop, thermal expansion valve and pan. Tested all work to ensure proper function and no leaks. None were found.

Customer called us out for tankless heater flush, gave customer quote and suggested customer get on membership program. Customer agreed, flush both heaters out cleaned both heaters water inlet filter as well as air intake screen attached our photos of work provided. Informed customer of possible air and line customer said they will run water and tell air is out of line

Customer needing ro system installed upon arrival. Customer stated she has the ro system now and wants us to install it. Gave customer estimate, customer approved estimate. Installed new customer supplied reverse osmosis system under the kitchen sink. Turned water back on to check for leaks and found no leaks. Allowed system to do its automatic 5 minute flush and then flushed it out for another 30 minutes. Ro system is working properly and no leaks upon departure

Did not get any air coming out of the fixtures. Water pressure tested in the normal range again. There was a noise with the pipes rattling despite the washing machine having hammer arrestors. Found a stretch of piping that was loosely supported. Added a few clamps onto the piping and 5e rattling issue was fixed. They said the air would happen randomly so I’m unsure what exactly caused it, but may be related to the frequent water main repairs the city has to do in this area. We followed all of the piping from the water heater back and verified we didn’t have any cross connections anywhere. Ran water at the kitchen sink and laundry sink and never had any air come out of either. No further issue at this time.

Diagnosed issue with leak in area we previously did work in for go back. Found leak at tubular tee for disposal. Replaced tee and tested thoroughly. No additional issues found.

Customer stated that shower drain was backing up. Tested drained by running shower for about 20 seconds and water started backing up into shower. Stated to customer that we will need to run a snake to clear stoppage and customer agreed. Went ahead and ran snake and cleared stoppage. Pulled back a little bit of hair. Afterwards tested by feeling of shower multiple times and dropping and now shower is draining as it should with no signs of backing up. Cleaned up work area. Chen plumbing doesn’t warranty drain cleaning.

Today we replaced a 50 gal gas power vent water heater with 75 gallon Rheem pro gas power vent heater , pan ,5 gal expansion tank , also installed Grundfos comfort recirculating pump . We also replaced main water shut off valve , installed 1” propress ball valve , prv and Flo by Meon system.

Diagnosed leak near area we performed work previous visit. We previously installed a new garbage disposal and upon arrival today found other side basket strainer leaking. Appears to be leaking from wear and tear. Replaced leaking basket strainer with new basket strainer and tested for proper operation. No additional leaks found. Cleaned work space.

Toilet in the guest bathroom Rebuild of the entire toilet The back bolt on the toilet has a small drip to it.

Camera scope through clean out to inspect the sewer line I used the ridgid see snake to scope the main, sewer line from the clean out, the homeowner is selling the home and needed this inspection done as it was a part of selling the home. The buyers wanted to make sure that the sewer line was cleared from Any tree roots and or breaks in the sewer line. At this time there are no breaks in the inside of the pipe, the clean out cap is broken but can easily be fixed. The tree at the front of the home does not need to but cut down, unless it is a safety risk for the house. There are no found issues with the sewer line at the time of service.

Leak at irrigation box in the front of the home , dug up found main irrigation shut off valve is broken but we turned off with a channel lock , get house water back on . Left area open , customer said may call irrigation repair company for doing this repair

Found house has low water volume due to galvanized water service. Also found leak on kitchen sink faucet. When trying to shut faucet off stop valve started leaking. Replaced water service from water meter to crawl space. Installed new whole house shut off and Prv. Replaced kitchen sink faucet with new Kohler faucet. Installed soap pump and stop valves for kitchen sink faucet as a courtesy.

Hose Bibb leaking upon arrival. Customer stated she is just now using her hose Bibb since the winter and she noticed water coming from behind it. After looking informed customer her hose Bibb cracked on the backside and is spraying out water when it’s turned on. Informed customer she had a freeze proof hose Bibb and we could go back with that style or replace it with a traditional style while adding a shutoff. Customer stated she wanted to go with the regular one due to the price being cheaper. Gave customer estimate, customer approved estimate. Installed new hose Bibb with a new quarter turn ball valve and labeled ball valve in crawlspace. Due to the size hole that they drilled when the house was built I had to caulk the inside of the brick to fill in the gap. Informed customer not to use hose Bibb for a minimum of 24 hours to allow caulk to sit up and dry. Turned water back on to check for leaks and found no leaks. Hose Bibb is working properly and no longer leaking. No leaks upon de

Ordered missing parts

Customer wanted us to come back out and leave an estimate to repair galvanized piping. Stated to customer that quote would stay the same with water heater install. Will resend estimate to customer.

Replaced a disposal used 1 HP disposal with reset button no charge Replaced bad brush nickel disposal air switch

Call for shower dripping, slow draining tub, and slow draining kitchen sink. Arrived and met with Mary. Mary states that the three handle hallway shower drips a little, and also drips from the hot side handle. The tub drains slow, and the kitchen drains a little slow sometimes. Inspection findings: We went with Mary to the basement to locate and identify the main water shut off. This shut off serves an entire building and requires 48 hour notice to shut down. Water heater is a Bradford white electric unit with no signs of wear. Kitchen sink does drain slow when debris catching strainer is in sink drain, but flows freely without it. Tub drain switch appears to be activating ok, and not obstruction waste and overflow. Cast iron drain and brass waste and overflow are likely holding on to hair and debris. Opposite shower draining fine, has been converted from right hand tub to right hand stand up shower. Shower valve is a very old gerber three handle valve system with extended stem

Call for several issues and a customer service concern.\Arrived and met with Anna on site. She stated the following concerns: Previous visit with Eric Valdezwas handled poorly. Eric mistakenly repaired the incorrect p trap for a shower drain problem. HE then promised to refund or credit that fee on a return trip that was not scheduled or completed. The garage/apartment behind the home has several concerns. Leaks and burst pipes in two locations), and a sewer escape in the ceiling. Ms. Anna walked me through the home, basement, apartment and garage, and back entertainment area. Inspection revealed the following: At least three large holes burst from frozen weather. Two near the shut off, one near the hose. -Sewer escape under tub, likely secondary symptom of backup on sewer line. Break by p trap, and crumbling pipe between final fitting and main termination. -Water heater has three possible leak locations, an inoperable gas control valve, and no thermal expansion tank. T&P valve con

Customer wanted a quote for reverse osmosis system under sink. Will be install installing system on shelving in basement underneath kitchen area. Customer will be getting other quote before making final decision.

Customer wanting sewer line camera ran to make sure there were no issues on a house he is buying, informed customer we could run the camera from the sewer line out front to the city’s tap. Gave customer estimate customer approved estimate. Ran camera 45 ft out to the city’s tap. At 9 ft outside the house the sewer line transitions from pvc to an old concrete sewer line. I did not see any issues with the sewer line, has proper flow and no root intrusion. Sewer line is flowing and working properly upon departure

Customer had toilet on second floor in boys bathroom stopped up, ran water and surrounding areas to ensure that toilet was only issued drain. After thorough evaluation, also found pressure to be high. Gave Customer options for repair/replacements. Current woman at home only able to approve for clearing toilet unable to get homeowner on phone.