Dug from home to about 15 to 20 foot off the curb. Installed new sewer line through foundation wall and connected back to existing sewer near curb. Installed clean out by home and by street. Also installed new water line, Prv and main house shut off valve. Cover back soil. There was lots a dirt left and customer stated that he will take care of it. Also will return on a later date to install clean out cap near street. Cleaned up work area.

Replaced a basement sewerage ejector pump as warranty call , charged labor only , pump was damaged with improper use with heavy wipe stuff .

Replaced a busted leaking 6 gal electric water heater , new Rheem 6 gal heater , expansion tank installed, new water shut off valve for toilet installed, Had to wait after 8 pm after business closed .

Customer had few items to look at For repairs/replacements. Check pressure found pressure to be good. Water heater is only two years old. Explain to Customer about flushing water heater also minor repairs to kitchen faucet at no cost tightened handle and unclogged filter for faucet. Will return to install reverse osmosis system replaced cartridge in shower to stop small drip check for leaks and proper function.

Member visit inspection with water heater flush , fixed cracked hvac pvc pipe in basement

Call for low water pressure and running water meter. Arrived and met with Chris. He states that the meter has been constantly running, and that the water pressure is low. Chris informed me the house is under contract, and is e pecked to close next week. However, the water could not be inspected due to low volume. The buyer is buying as is. I checked the meter and confirmed, as well as the provided usage bill. Inspection inside the vacant home revealed one toilet was not turned off all the way, and has been running. I isolated this toilet by turning off the valve and the meter has stopped running. All three toilets should be replaced. They are older 1.6 bpm toilets and all components severely deteriorated. When inspecting water pressure issue I turned off toilet, but pressure did not continue to build. Prv was only three to four years old after inspecting manufacturing serial number tag. Waterline has been replaced. Additional valve was added after the meter, and this valve is ful

Customer needed to install roll Roman tub faucet. Removed old faucet and installed new faucet from side panels on each side of tub access was very tight, making for a difficult to reach under tub. After install check for leaks and proper function of faucet.

Leak in yard at meter: Customer had a meter box filling up in his yard and couldn’t turn the meter off. Gave customer a diagnostic price to pump the meter, determine who’s side the leak was on, and get additional information from there. Pumped the meter and determined the leak to be coming from both unions. The recommendation is to have the city come and fix the connections to their meter. Water filtration: The customer had questions regarding filtration for the home. Spoke with customer first about reverse osmosis. The recommendation is to purchase a Cloud reverse osmosis system for install and have a countertop company drill the penetration in the countertop. Also left price for a Halo whole house filter for cleaner water for hand skin and nails. Frost proof hose bib: Customer has a broken frost proof that leaks and won’t shut off. Recommended replacement. Jetting: Customer has storm drains that he had questions about regarding proactive cleaning for proper drainage. Confirmed th

Call for sewage pump system. Arrived and met with Bobby. Inspected rental unit duplex sewage system. When checking everything, pump 2 appears to run constantly and will not shut off regardless of float position. Pump one briefly shut off during initial inspection. Manufacturer recommendations are to replace float switches. However, once float switches are replaced and operating we can perform a complete system diagnostic test if other problems persist. This may include HOA panel board inspection. Mr. Bobby had records showing the exact float switch model required and it has been ordered. I have discussed with Bobby that once the switches arrive and we install them, if issues are still present we will conduct a pump system diagnostic to identify any other problems or repairs needed. Holiday weekend is causing shipping issues, and we will not have verified delivery times until Monday.

Customer stated toilet flushed several times and then didn’t flush. Unsure of the cause because toilet was flushing when I arrived. Spoke with customer that it could be the stop valve. Gave pricing for stop valve in case there are issues with it. But without seeing the symptoms initially or what change can’t say for certain.

Customer had a water heater that was 16 years old. Gave pricing for a new water heater, an option for a recirculation pump, and a price for a new sewage ejection pump that over 20 years old. Customer will call back for scheduling once he is done getting quotes.

Came out for a back up that overflowed inside the home. Homeowner stated that he found the second floor powder room bathroom overflowing when he came downstairs from taking a shower in the master bathroom. Powder room toilet was still full of sewage when we arrived. Customer approved us to pull the toilet in the master bathroom and camera/snake the line. Located the blockage while the line was still backing up. Ran the sewer machine down the drain and cleared the soft tissue blockage. Ran camera back down the line after it drained down to inspect. Found at the bottom of the drain stack that the drain line is back pitched after the master bathroom and powder room connect together. 5 feet down the line the blockage formed due to a flat spot in the drain without proper down hill pitch. Drain will back up again if repair work is not done. Repair work will require opening the drywall ceiling of the garage to replace up to 15’ of pipe to restore proper slope to the drain. Left quote for furt

Diagnosed pump not working properly. Found check valve failed and not working. Removed old basin lid and pulled pump. Inspected pump and found pump is newer and in good condition. Added weep hole to riser pipe on discharge, did not have one. Replaced basin lid for sewer ejection pump and installed new checkvalve and ball valve combo. Connected discharge and vent and tested for proper operation. No leaks found after work completed and pump working well. Cleaned work space

Description of work as sold: Price is to put together, install, and haul away the old toilet. Price doesn’t include any necessary repairs or replacement of the flange. Returned and removed the old toilet and installed customer supplied bidet and toilet. Tested work to ensure proper function and no leaks. None were found.

Customer stated hot water, not staying hot in master faucet. After running water for 10 minutes like customer stated he did did not find a temperature difference checked all areas of the house for appropriate heat temperature. Took a look at water heater saw no issues. Heater is set to approximately 130°. Inform customer if issue continues will need to look further into pre-existing mixing valve within heater set up.

Customer had no hot water when I arrived. Offered small plumbing inspection also offered repair options to attempt to fix tankless. Flush tankless and checked flame rods. Turn tankless back on code 11 still appeared gave customer option for additional diagnostic to determine issue. Customer wanted to attempt further work on his own.

Returning tomorrow to install tankless. Customer paid 25% today

Customer called us out for a clog affecting the master bathroom group, after our initial diagnostic evaluation, we found the drainage piping beneath the garage, had been improperly installed, including incorrect fitting usage and inadequate venting, which was contributing to the drainage issues. Customer approved the recommended pipe. We replaced the effective section, correct the pipe to meet current plumbing code requirements, and thoroughly tested the system. All fixtures and drains are properly operating as attended. All completed work is back by a one year labor warranty.

Return to flush water heater and replace thermal expansion tank for water heater. Arrived and discussed work with Matt on site. We discussed possibilities of recirculating pump and other equipment presenting problems after this kind of work. We do not expect this to be an issue, but it is a possibility any time pumps are turned off. Flushed water heater for first initial time. No large sediment removed, but fine particulates were present. Drained unit, replaced thermal expansion tank. Repressurized unit and flushed again. Maintenance record labels added to water heater. Installation date and pressure label added to expansion tank. When pressurizing unit I still heard some percolation. However, we are unable to flush further sediment out. After depressurizing and flushing again only minimal sediment was able to be flushed. Unit was turned on. Cold and hot valves open. Recirculation system turned on and valves open.

Customer having hot water mixing into the cold line upon arrival. After checking every fixture in the home found mixing valve in master bath. Isolated the mixing valve and the customer no longer had hot water in the cold line. Informed customer if this issue came back that we could start checking in other places for the crossover, customer is going to wait a few days and see if the issue comes back

Found back frost resistant hose bibb leaking at wall. Removed existing hose Bibb and installed new 4” frost resistant hose Bibb. Tested and left in good working order.

Customer wanting flo by Moen installed upon arrival. Customer stated they go out of town a lot and would like to have the Moen Flo to ease their mind. Informed customer we could install a Moen Flo and recommend customer replace PRV and ball valve due to not knowing how old they were. Gave customer estimate, customer approved estimate. Installed new Moen Flo, ball valve, and a new PRV. Set pressure to 65 psi and turned water back on to check for leaks and set up app. Turned water back on a found no leaks. Helped customer set up app. No leaks upon departure

Return to install quoted hose spigot. Removed ruptured frost proof hose spigot. Installed new hose spigot on pex pipe to help prevent future freeze damage as much as feasible. Pressurized unit and checked work. Replaced section of drywall. I recommend having his repaired when floors are done to avoid moving laundry units multiple times. Also discussed future plans to install pressure boosting pump, and sewer work.

Diagnosed leak on cast iron drain line. Contractor made small home to confirm. Confirmed leak is coming from drain line. Customer will have contractor cut as much possible access to replace leaking drain pipe with pvc. Will need to return to give estimate once access is opened

Flow volume at kitchen faucet. Cleaned faucet screen. Tested and left in good working order