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Plumber in Atlanta, GA

Expert Plumbing Repairs & Installations in Atlanta, GA – Reliable Service When You Need It Most

When you need a dependable plumber in Atlanta, GA, count on Chen Plumbing for expert service. Whether you’re dealing with a sudden leak, a stubborn clogged drain, or planning a full plumbing upgrade, our team has the knowledge and experience to handle it all. We specialize in a wide range of residential and commercial plumbing services, from emergency repairs to water heater installations, ensuring your home or business runs smoothly.

With Atlanta’s mix of historic homes and modern properties, plumbing issues can range from aging pipes to high water pressure concerns. Our skilled technicians understand the unique challenges Atlanta homeowners face and provide customized solutions to keep your plumbing system in top shape. We proudly serve neighborhoods throughout the metro area, including Buckhead, Midtown, Decatur, and beyond.

For reliable service and guaranteed satisfaction, trust Chen Plumbing to get the job done right. Call 678-621-6363 today or Contact Us Online to schedule a service with Atlanta’s trusted plumbing professionals.

Chen Plumbing Truck In Atlanta Georgia Grassy Area

Emergency Plumbing Services – Fast, Reliable, and Available When You Need Us

Atlanta’s weather can be unpredictable, and plumbing issues often arise at the worst times. Our emergency plumbing services ensure you get fast assistance for:

Drain Cleaning & Clog Removal – Keep Your Pipes Flowing Freely

A slow or clogged drain can quickly turn into a major issue if left unchecked. Our advanced drain cleaning services help keep your plumbing system running efficiently.

Many homes in historic neighborhoods have older pipes prone to buildup—regular maintenance can prevent costly repairs.

Water Heater Services – Efficient Repairs and Upgrades

Reliable hot water is essential for any home or business. We specialize in water heater repair, replacement, and maintenance, working with both tank and tankless systems.

We provide reliable water heater solutions to ensure you always have hot water when you need it.

Sewer Line Services – Advanced Solutions for a Common Atlanta Problem

Sewer line issues can cause significant disruptions, particularly in areas with older plumbing infrastructure like Grant Park and Candler Park. We use the latest technology to diagnose and resolve sewer line problems efficiently.

Leak Detection & Repair – Protect Your Home from Hidden Damage

Hidden leaks can waste thousands of gallons of water and lead to costly damage. Our non-invasive leak detection services identify and fix leaks before they cause major issues.

If you’ve noticed an unexplained increase in your water bill in Atlanta, let us pinpoint the problem and provide a solution.

Toilet Repairs & Installations – Reliable Solutions for Every Bathroom

A faulty toilet can be a daily frustration. Whether it’s constantly running, failing to flush properly, or leaking, we offer fast and effective toilet repair and installation services.

For businesses and homeowners in Atlanta, GA, we provide modern, eco-friendly toilet upgrades to save water and lower utility costs.

Garbage Disposal Repairs & Replacements – Keep Your Kitchen Running Smoothly

A broken garbage disposal can disrupt your daily routine. Whether your disposal is jammed, leaking, or making strange noises, we provide quick and efficient repairs.

Atlanta’s many condos and apartment complexes rely on properly working garbage disposals—our team ensures yours is operating at peak performance.

Whole-Home Repiping – A Smart Investment for Older Atlanta Homes

Many historic homes in Druid Hills and East Point still have outdated plumbing systems that can lead to frequent leaks and water pressure issues. Our repiping services provide a long-term solution by upgrading old pipes to modern, durable materials.

Commercial Plumbing Services – Keeping Atlanta’s Businesses Running Smoothly

From restaurants in Ponce City Market to office buildings in Buckhead, we provide comprehensive commercial plumbing services tailored to business needs.

Why Choose Chen Plumbing for Your Plumbing Needs in Atlanta GA?

When it comes to plumbing services in Atlanta, 678-621-6363 stands out from the crowd. Our team is dedicated to providing top-quality service, honest pricing, and timely repairs. Whether you’re dealing with a leaking pipe, a clogged drain, or a water heater issue, we have the experience and expertise to get the job done right. We’re always just a phone call away—call 678-621-6363 for fast and reliable plumbing service in Atlanta. We look forward to helping you with all your plumbing needs.

For more helpful plumbing tips and services, check out these related articles:

Schedule Your Plumbing Service Today!

Don’t wait until a minor plumbing issue becomes a major problem. At Chen Plumbing, we are dedicated to providing timely, reliable, and high-quality plumbing services in Atlanta, GA. Our team of experienced professionals is ready to tackle any plumbing challenge, ensuring your home or business remains comfortable and functional. From emergency repairs to routine maintenance and installations, we handle it all with the utmost care and precision.

For reliable plumbing services in Atlanta, GA, trust Chen Plumbing. Contact us today at 678-621-6363 or visit our Contact Us page to schedule a service or request a free quote. Your satisfaction is our priority! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Atlanta, GA.

Recent Jobs and Reviews in Atlanta, GA

Rated 4.9 out of 5 stars based on 576 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently express gratitude for the professionalism, efficiency, and expertise demonstrated by the team. Recurring themes include technicians being described as knowledgeable, friendly, and communicative, with many reviewers highlighting how well problems were explained in clear, understandable terms. The responsiveness and timeliness of service emerge as significant strengths, with customers noting quick arrival times and efficient problem resolution. Reviewers frequently praise the honest and straightforward approach taken, as well as the courteous and respectful demeanor maintained throughout service calls. The ability to handle both routine maintenance and emergency situations effectively is repeatedly commended, with customers expressing confidence in the quality of work performed. Many reviews emphasize positive interpersonal interactions, describing technicians as personable, approachable, and pleasant to work with. The sentiment reflects a high level of trust and satisfaction, with several customers indicating they have found a reliable go-to service provider and expressing intentions to use the company again for future needs. Overall, the tone is enthusiastic and appreciative, with customers feeling valued and well-served.

Job Locations and Reviews

Today we replaced a 50 gal gas power vent water heater with 75 gallon Rheem pro gas power vent heater , pan ,5 gal expansion tank , also installed Grundfos comfort recirculating pump . 
We also replaced main water shut off valve , installed 1” propress ball valve , prv and Flo by Meon system.
Today we replaced a 50 gal gas power vent water heater with 75 gallon Rheem pro gas power vent heater , pan ,5 gal expansion tank , also installed Grundfos comfort recirculating pump . 
We also replaced main water shut off valve , installed 1” propress ball valve , prv and Flo by Meon system.
Tim C.
Tim C. Checked in
Today we replaced a 50 gal gas power vent water heater with 75 gallon Rheem pro gas power vent heater , pan ,5 gal expansion tank , also installed Grundfos comfort recirculating pump . We also replaced main water shut off valve , installed 1” propress ball valve , prv and Flo by Meon system.
Atlanta, GA 30305
Diagnosed leak near area we performed work previous visit. We previously installed a new garbage disposal and upon arrival today found other side basket strainer leaking. Appears to be leaking from wear and tear. Replaced leaking basket strainer with new basket strainer and tested for proper operation. No additional leaks found. Cleaned work space.
Diagnosed leak near area we performed work previous visit. We previously installed a new garbage disposal and upon arrival today found other side basket strainer leaking. Appears to be leaking from wear and tear. Replaced leaking basket strainer with new basket strainer and tested for proper operation. No additional leaks found. Cleaned work space.
Alex R.
Alex R. Checked in
Diagnosed leak near area we performed work previous visit. We previously installed a new garbage disposal and upon arrival today found other side basket strainer leaking. Appears to be leaking from wear and tear. Replaced leaking basket strainer with new basket strainer and tested for proper operation. No additional leaks found. Cleaned work space.
Atlanta, GA 30307
Toilet in the guest bathroom 
Rebuild of the entire toilet 
The back bolt on the toilet has a small drip to it.
Toilet in the guest bathroom 
Rebuild of the entire toilet 
The back bolt on the toilet has a small drip to it.
Shane S.
Shane S. Checked in
Toilet in the guest bathroom Rebuild of the entire toilet The back bolt on the toilet has a small drip to it.
Atlanta, GA 30342
Camera scope through clean out to inspect the sewer line 
 I used the ridgid see snake to scope the main, sewer line from the clean out, the homeowner is selling the home and needed this inspection done as it was a part of selling the home. The buyers wanted to make sure that the sewer line was cleared from Any tree roots and or breaks in the sewer line. At this time there are no breaks in the inside of the pipe, the clean out  cap is broken but can easily be fixed. The tree at the front of the home does not need to but cut down, unless it is a safety risk for the house. There are no found issues with the sewer line at the time of service.
Camera scope through clean out to inspect the sewer line 
 I used the ridgid see snake to scope the main, sewer line from the clean out, the homeowner is selling the home and needed this inspection done as it was a part of selling the home. The buyers wanted to make sure that the sewer line was cleared from Any tree roots and or breaks in the sewer line. At this time there are no breaks in the inside of the pipe, the clean out  cap is broken but can easily be fixed. The tree at the front of the home does not need to but cut down, unless it is a safety risk for the house. There are no found issues with the sewer line at the time of service.
Shane S.
Shane S. Checked in
Camera scope through clean out to inspect the sewer line I used the ridgid see snake to scope the main, sewer line from the clean out, the homeowner is selling the home and needed this inspection done as it was a part of selling the home. The buyers wanted to make sure that the sewer line was cleared from Any tree roots and or breaks in the sewer line. At this time there are no breaks in the inside of the pipe, the clean out cap is broken but can easily be fixed. The tree at the front of the home does not need to but cut down, unless it is a safety risk for the house. There are no found issues with the sewer line at the time of service.
Atlanta, GA 30344
Review
As always, Chen Plumbing sent two experienced plumbers out on time when scheduled. They assessed the problem, went over repair options and completed the work to my satisfaction. They are so reliable and competent.
Courtney Schneider - Atlanta, GA 30312
Response from Chen Plumbing:

Thank you, Courtney! We appreciate your kind words about our team and are glad to hear that you had a positive experience with our plumbers. Your satisfaction means a lot to us!

Leak at irrigation box in the front of the home , dug up found main irrigation shut off valve is broken but we turned off with a channel lock , get house water back on . Left area open , customer said may call irrigation repair company for doing this repair
Leak at irrigation box in the front of the home , dug up found main irrigation shut off valve is broken but we turned off with a channel lock , get house water back on . Left area open , customer said may call irrigation repair company for doing this repair
Tim C.
Tim C. Checked in
Leak at irrigation box in the front of the home , dug up found main irrigation shut off valve is broken but we turned off with a channel lock , get house water back on . Left area open , customer said may call irrigation repair company for doing this repair
Atlanta, GA 30324
Found house has low water volume due to galvanized water service. Also found leak on kitchen sink faucet. When trying to shut faucet off stop valve started leaking. Replaced water service from water meter to crawl space. Installed new whole house shut off and Prv. Replaced kitchen sink faucet with new Kohler faucet. Installed soap pump and stop valves for kitchen sink faucet as a courtesy.
Found house has low water volume due to galvanized water service. Also found leak on kitchen sink faucet. When trying to shut faucet off stop valve started leaking. Replaced water service from water meter to crawl space. Installed new whole house shut off and Prv. Replaced kitchen sink faucet with new Kohler faucet. Installed soap pump and stop valves for kitchen sink faucet as a courtesy.
Anthony W.
Anthony W. Checked in
Found house has low water volume due to galvanized water service. Also found leak on kitchen sink faucet. When trying to shut faucet off stop valve started leaking. Replaced water service from water meter to crawl space. Installed new whole house shut off and Prv. Replaced kitchen sink faucet with new Kohler faucet. Installed soap pump and stop valves for kitchen sink faucet as a courtesy.
Atlanta, GA 30324
Hose Bibb leaking upon arrival. Customer stated she is just now using her hose Bibb since the winter and she noticed water coming from behind it. After looking informed customer her hose Bibb cracked on the backside and is spraying out water when it’s turned on. Informed customer she had a freeze proof hose Bibb and we could go back with that style or replace it with a traditional style while adding a shutoff. Customer stated she wanted to go with the regular one due to the price being cheaper. Gave customer estimate, customer approved estimate. Installed new hose Bibb with a new quarter turn ball valve and labeled ball valve in crawlspace. Due to the size hole that they drilled when the house was built I had to caulk the inside of the brick to fill in the gap. Informed customer not to use hose Bibb for a minimum of 24 hours to allow caulk to sit up and dry. Turned water back on to check for leaks and found no leaks. Hose Bibb is working properly and no longer leaking. No leaks upon de
Hose Bibb leaking upon arrival. Customer stated she is just now using her hose Bibb since the winter and she noticed water coming from behind it. After looking informed customer her hose Bibb cracked on the backside and is spraying out water when it’s turned on. Informed customer she had a freeze proof hose Bibb and we could go back with that style or replace it with a traditional style while adding a shutoff. Customer stated she wanted to go with the regular one due to the price being cheaper. Gave customer estimate, customer approved estimate. Installed new hose Bibb with a new quarter turn ball valve and labeled ball valve in crawlspace. Due to the size hole that they drilled when the house was built I had to caulk the inside of the brick to fill in the gap. Informed customer not to use hose Bibb for a minimum of 24 hours to allow caulk to sit up and dry. Turned water back on to check for leaks and found no leaks. Hose Bibb is working properly and no longer leaking. No leaks upon de
Chase B.
Chase B. Checked in
Hose Bibb leaking upon arrival. Customer stated she is just now using her hose Bibb since the winter and she noticed water coming from behind it. After looking informed customer her hose Bibb cracked on the backside and is spraying out water when it’s turned on. Informed customer she had a freeze proof hose Bibb and we could go back with that style or replace it with a traditional style while adding a shutoff. Customer stated she wanted to go with the regular one due to the price being cheaper. Gave customer estimate, customer approved estimate. Installed new hose Bibb with a new quarter turn ball valve and labeled ball valve in crawlspace. Due to the size hole that they drilled when the house was built I had to caulk the inside of the brick to fill in the gap. Informed customer not to use hose Bibb for a minimum of 24 hours to allow caulk to sit up and dry. Turned water back on to check for leaks and found no leaks. Hose Bibb is working properly and no longer leaking. No leaks upon de
Atlanta, GA 30312
Atlanta, GA - Ordered missing parts
Tim C.
Tim C. Checked in
Ordered missing parts
Atlanta, GA 30305
Customer wanted us to come back out and leave an estimate to repair galvanized piping. Stated to customer that quote would stay the same with water heater install. Will resend estimate to customer.
Customer wanted us to come back out and leave an estimate to repair galvanized piping. Stated to customer that quote would stay the same with water heater install. Will resend estimate to customer.
Simeon R.
Simeon R. Checked in
Customer wanted us to come back out and leave an estimate to repair galvanized piping. Stated to customer that quote would stay the same with water heater install. Will resend estimate to customer.
Atlanta, GA 30316
Replaced a disposal used  1 HP disposal with reset button no charge 
Replaced bad brush nickel disposal air switch
Replaced a disposal used  1 HP disposal with reset button no charge 
Replaced bad brush nickel disposal air switch
Tim C.
Tim C. Checked in
Replaced a disposal used 1 HP disposal with reset button no charge Replaced bad brush nickel disposal air switch
Atlanta, GA 30327
Call for shower dripping, slow draining tub, and slow draining kitchen sink.

Arrived and met with Mary. 

Mary states that the three handle hallway shower drips a little, and also drips from the hot side handle. The tub drains slow, and the kitchen drains a little slow sometimes.

Inspection findings:
We went with Mary to the basement to locate and identify the main water shut off. This shut off serves an entire building and requires 48 hour notice to shut down. Water heater is a Bradford white electric unit with no signs of wear.

Kitchen sink does drain slow when debris catching strainer is in sink drain, but flows freely without it. 

Tub drain switch appears to be activating ok, and not obstruction waste and overflow. Cast iron drain and brass waste and overflow are likely holding on to hair and debris. Opposite shower draining fine, has been converted from right hand tub to right hand stand up shower.

Shower valve is a very old gerber three handle valve system with extended stem
Call for shower dripping, slow draining tub, and slow draining kitchen sink.

Arrived and met with Mary. 

Mary states that the three handle hallway shower drips a little, and also drips from the hot side handle. The tub drains slow, and the kitchen drains a little slow sometimes.

Inspection findings:
We went with Mary to the basement to locate and identify the main water shut off. This shut off serves an entire building and requires 48 hour notice to shut down. Water heater is a Bradford white electric unit with no signs of wear.

Kitchen sink does drain slow when debris catching strainer is in sink drain, but flows freely without it. 

Tub drain switch appears to be activating ok, and not obstruction waste and overflow. Cast iron drain and brass waste and overflow are likely holding on to hair and debris. Opposite shower draining fine, has been converted from right hand tub to right hand stand up shower.

Shower valve is a very old gerber three handle valve system with extended stem
Shawn B.
Shawn B. Checked in
Call for shower dripping, slow draining tub, and slow draining kitchen sink. Arrived and met with Mary. Mary states that the three handle hallway shower drips a little, and also drips from the hot side handle. The tub drains slow, and the kitchen drains a little slow sometimes. Inspection findings: We went with Mary to the basement to locate and identify the main water shut off. This shut off serves an entire building and requires 48 hour notice to shut down. Water heater is a Bradford white electric unit with no signs of wear. Kitchen sink does drain slow when debris catching strainer is in sink drain, but flows freely without it. Tub drain switch appears to be activating ok, and not obstruction waste and overflow. Cast iron drain and brass waste and overflow are likely holding on to hair and debris. Opposite shower draining fine, has been converted from right hand tub to right hand stand up shower. Shower valve is a very old gerber three handle valve system with extended stem
Atlanta, GA 30341
Call for several issues and a customer service concern.\Arrived and met with Anna on site. She stated the following concerns:

Previous visit with Eric Valdezwas handled poorly. Eric mistakenly repaired the incorrect p trap for a shower drain problem. HE then promised to refund or credit that fee on a return trip that was not scheduled or completed.

The garage/apartment behind the home has several concerns. Leaks and burst pipes in two locations), and a sewer escape in the ceiling.

Ms. Anna walked me through the home, basement, apartment and garage, and back entertainment area.

Inspection revealed the following:
At least three large holes burst from frozen weather. Two near the shut off, one near the hose.
-Sewer escape under tub, likely secondary symptom of backup on sewer line. Break by p trap, and crumbling pipe between final fitting and main termination.
-Water heater has three possible leak locations, an inoperable gas control valve, and no thermal expansion tank. T&P valve con
Call for several issues and a customer service concern.\Arrived and met with Anna on site. She stated the following concerns:

Previous visit with Eric Valdezwas handled poorly. Eric mistakenly repaired the incorrect p trap for a shower drain problem. HE then promised to refund or credit that fee on a return trip that was not scheduled or completed.

The garage/apartment behind the home has several concerns. Leaks and burst pipes in two locations), and a sewer escape in the ceiling.

Ms. Anna walked me through the home, basement, apartment and garage, and back entertainment area.

Inspection revealed the following:
At least three large holes burst from frozen weather. Two near the shut off, one near the hose.
-Sewer escape under tub, likely secondary symptom of backup on sewer line. Break by p trap, and crumbling pipe between final fitting and main termination.
-Water heater has three possible leak locations, an inoperable gas control valve, and no thermal expansion tank. T&P valve con
Shawn B.
Shawn B. Checked in
Call for several issues and a customer service concern.\Arrived and met with Anna on site. She stated the following concerns: Previous visit with Eric Valdezwas handled poorly. Eric mistakenly repaired the incorrect p trap for a shower drain problem. HE then promised to refund or credit that fee on a return trip that was not scheduled or completed. The garage/apartment behind the home has several concerns. Leaks and burst pipes in two locations), and a sewer escape in the ceiling. Ms. Anna walked me through the home, basement, apartment and garage, and back entertainment area. Inspection revealed the following: At least three large holes burst from frozen weather. Two near the shut off, one near the hose. -Sewer escape under tub, likely secondary symptom of backup on sewer line. Break by p trap, and crumbling pipe between final fitting and main termination. -Water heater has three possible leak locations, an inoperable gas control valve, and no thermal expansion tank. T&P valve con
Atlanta, GA 30309
Review
Cody is really very customer oriented!! He listens well & can think through issues when planning for an install. While this visit was for a quote only he was excellent.
Majid - Atlanta, GA 30317
Customer wanted a quote for reverse osmosis system under sink. Will be install installing system on shelving in basement  underneath kitchen area. Customer will be getting other quote before making final decision.
Customer wanted a quote for reverse osmosis system under sink. Will be install installing system on shelving in basement  underneath kitchen area. Customer will be getting other quote before making final decision.
Cody A.
Cody A. Checked in
Customer wanted a quote for reverse osmosis system under sink. Will be install installing system on shelving in basement underneath kitchen area. Customer will be getting other quote before making final decision.
Atlanta, GA 30317
Customer wanting sewer line camera ran to make sure there were no issues on a house he is buying, informed customer we could run the camera from the sewer line out front to the city’s tap. Gave customer estimate customer approved estimate. Ran camera 45 ft out to the city’s tap. At 9 ft outside the house the sewer line transitions from pvc to an old concrete sewer line. I did not see any issues with the sewer line, has proper flow and no root intrusion. Sewer line is flowing and working properly upon departure
Customer wanting sewer line camera ran to make sure there were no issues on a house he is buying, informed customer we could run the camera from the sewer line out front to the city’s tap. Gave customer estimate customer approved estimate. Ran camera 45 ft out to the city’s tap. At 9 ft outside the house the sewer line transitions from pvc to an old concrete sewer line. I did not see any issues with the sewer line, has proper flow and no root intrusion. Sewer line is flowing and working properly upon departure
Chase B.
Chase B. Checked in
Customer wanting sewer line camera ran to make sure there were no issues on a house he is buying, informed customer we could run the camera from the sewer line out front to the city’s tap. Gave customer estimate customer approved estimate. Ran camera 45 ft out to the city’s tap. At 9 ft outside the house the sewer line transitions from pvc to an old concrete sewer line. I did not see any issues with the sewer line, has proper flow and no root intrusion. Sewer line is flowing and working properly upon departure
Atlanta, GA 30310
Customer had toilet on second floor in boys bathroom stopped up, ran water and surrounding areas to ensure that toilet was only issued drain. After thorough evaluation, also found pressure to be high. Gave Customer options for repair/replacements. Current woman at home only able to approve for clearing toilet unable to get homeowner on phone.
Customer had toilet on second floor in boys bathroom stopped up, ran water and surrounding areas to ensure that toilet was only issued drain. After thorough evaluation, also found pressure to be high. Gave Customer options for repair/replacements. Current woman at home only able to approve for clearing toilet unable to get homeowner on phone.
Cody A.
Cody A. Checked in
Customer had toilet on second floor in boys bathroom stopped up, ran water and surrounding areas to ensure that toilet was only issued drain. After thorough evaluation, also found pressure to be high. Gave Customer options for repair/replacements. Current woman at home only able to approve for clearing toilet unable to get homeowner on phone.
Atlanta, GA 30329
Review
Shane was knowledgable and provided useful feedback on plumbing questions beyind the sillcock.
John - Atlanta, GA 30342
Cut section of driveway, repaired 4” pvc sewer line that was damaged by roots , new pipe and fittings installed with concrete around fitting for reinforcing prevent roots grow back in
Cut section of driveway, repaired 4” pvc sewer line that was damaged by roots , new pipe and fittings installed with concrete around fitting for reinforcing prevent roots grow back in
Tim C.
Tim C. Checked in
Cut section of driveway, repaired 4” pvc sewer line that was damaged by roots , new pipe and fittings installed with concrete around fitting for reinforcing prevent roots grow back in
Atlanta, GA 30307
Cody A.
Cody A. Checked in
Customer has diverter on tub leaking through hand sprayer. Removed spout in attempt to repair washer/rubbers on faucet due to part not being on hand. Unable to do repair will need to access from below and have correct parts available. Will return once Customer has parts ordered.
Atlanta, GA 30342
Diagnosed sewer ejection pump not working. Found pump to be nearly 15 years old. Pulled old pump and found no weep hole and also found check valve had failed and lodged flap shut possibly causing pump failure. Installed new zoller sewer ejection pump with new piping and weep hole as well as new check valve. Tested pump and everything is working properly with no leaks. As courtesy replaced washer in backyard hose faucet. Signed up for win with Chen.
Diagnosed sewer ejection pump not working. Found pump to be nearly 15 years old. Pulled old pump and found no weep hole and also found check valve had failed and lodged flap shut possibly causing pump failure. Installed new zoller sewer ejection pump with new piping and weep hole as well as new check valve. Tested pump and everything is working properly with no leaks. As courtesy replaced washer in backyard hose faucet. Signed up for win with Chen.
Alex R.
Alex R. Checked in
Diagnosed sewer ejection pump not working. Found pump to be nearly 15 years old. Pulled old pump and found no weep hole and also found check valve had failed and lodged flap shut possibly causing pump failure. Installed new zoller sewer ejection pump with new piping and weep hole as well as new check valve. Tested pump and everything is working properly with no leaks. As courtesy replaced washer in backyard hose faucet. Signed up for win with Chen.
Atlanta, GA 30341
Hose Bibb repair 

For this customer, he had a Silcock that wanted to be repaired rather than replaced he didn’t want to disturb the drywall in his basement so therefore we attempted to do a repair today on his Silcock. Once the repair was initiated, the repair is complete and there are no leaks. I took a video before and after showing where the leak was present and there is no further leak at this time the water pressure is at 60 psi, additionally took a look at his water heaters Home Depot had installed both units. Additionally, I had mentioned the win with Chen membership and how he should become a member with us to get that plan started. He said he had to talk it over with the spouse at this time. The repair is complete and there are no leaks. I also had mentioned to the weird connection below PRV on the main service line out one from Black Polly to a flow control to CPVC back in copper recommended at some point to convert it to black poly to just copper due to the fact that cpvc g
Hose Bibb repair 

For this customer, he had a Silcock that wanted to be repaired rather than replaced he didn’t want to disturb the drywall in his basement so therefore we attempted to do a repair today on his Silcock. Once the repair was initiated, the repair is complete and there are no leaks. I took a video before and after showing where the leak was present and there is no further leak at this time the water pressure is at 60 psi, additionally took a look at his water heaters Home Depot had installed both units. Additionally, I had mentioned the win with Chen membership and how he should become a member with us to get that plan started. He said he had to talk it over with the spouse at this time. The repair is complete and there are no leaks. I also had mentioned to the weird connection below PRV on the main service line out one from Black Polly to a flow control to CPVC back in copper recommended at some point to convert it to black poly to just copper due to the fact that cpvc g
Shane S.
Shane S. Checked in
Hose Bibb repair For this customer, he had a Silcock that wanted to be repaired rather than replaced he didn’t want to disturb the drywall in his basement so therefore we attempted to do a repair today on his Silcock. Once the repair was initiated, the repair is complete and there are no leaks. I took a video before and after showing where the leak was present and there is no further leak at this time the water pressure is at 60 psi, additionally took a look at his water heaters Home Depot had installed both units. Additionally, I had mentioned the win with Chen membership and how he should become a member with us to get that plan started. He said he had to talk it over with the spouse at this time. The repair is complete and there are no leaks. I also had mentioned to the weird connection below PRV on the main service line out one from Black Polly to a flow control to CPVC back in copper recommended at some point to convert it to black poly to just copper due to the fact that cpvc g
Atlanta, GA 30342
Review
Professional service. Cody is much fun to work with.
Donathien - Atlanta, GA 30354
Price is to furnish and install new 40 gas water heater to replace the leaking 40 gas that is installed. Customer approved work. Replaced the gas line, pan, and water heater. Installed thermal expansion tank since the system didn’t have one. Tested all work to ensure proper function and no leaks. None were found.
Price is to furnish and install new 40 gas water heater to replace the leaking 40 gas that is installed. Customer approved work. Replaced the gas line, pan, and water heater. Installed thermal expansion tank since the system didn’t have one. Tested all work to ensure proper function and no leaks. None were found.
Cody B.
Cody B. Checked in
Price is to furnish and install new 40 gas water heater to replace the leaking 40 gas that is installed. Customer approved work. Replaced the gas line, pan, and water heater. Installed thermal expansion tank since the system didn’t have one. Tested all work to ensure proper function and no leaks. None were found.
Atlanta, GA 30354
Customer had kitchen faucet with low pressure to fixture and small drip coming from toilet tank in upstairs bathroom after throughout, evaluation gave customer options for repair/replacements. After replacement of customer supplied kitchen faucet and customer supplied toilet, checked all areas of work for leaks and proper function.
Customer had kitchen faucet with low pressure to fixture and small drip coming from toilet tank in upstairs bathroom after throughout, evaluation gave customer options for repair/replacements. After replacement of customer supplied kitchen faucet and customer supplied toilet, checked all areas of work for leaks and proper function.
Cody A.
Cody A. Checked in
Customer had kitchen faucet with low pressure to fixture and small drip coming from toilet tank in upstairs bathroom after throughout, evaluation gave customer options for repair/replacements. After replacement of customer supplied kitchen faucet and customer supplied toilet, checked all areas of work for leaks and proper function.
Atlanta, GA 30310
Diagnosed slow drain. Took apart trap and cleaned hair and build up. Also ran small snake and cleared lavatory drain in hall bathroom. Tested All work and drain has good flow and no leaks. Left estimate for cartridge replacement for same faucet.
Diagnosed slow drain. Took apart trap and cleaned hair and build up. Also ran small snake and cleared lavatory drain in hall bathroom. Tested All work and drain has good flow and no leaks. Left estimate for cartridge replacement for same faucet.
Alex R.
Alex R. Checked in
Diagnosed slow drain. Took apart trap and cleaned hair and build up. Also ran small snake and cleared lavatory drain in hall bathroom. Tested All work and drain has good flow and no leaks. Left estimate for cartridge replacement for same faucet.
Atlanta, GA 30345
Came out for a back up. We have done multiple repairs to this sewer line in the past. Opened the cleanout and found it was holding water. Ran snake and cleared blockage. Camera’d the line and found a root intrusion next to the massive tree in the front yard. Customer elected to jet the line and trim the roots back for the time being. Was able to reduce the root intrusion down to a 30% reduction in pipe size and cut all of the roots out that were covering the bottom of the pipe. Roots were too thick to trim back any further after over 10 attempts to do so at 4000 psi. Left quote to replace the remaining cast iron inside the home and redo the main sewer line down to the city main. Recommended the customer have that large tree removed and then we can come back and reassess the sewer line to quote possible replace around 20’ outside the home to remove the break in the cast iron. Will be difficult to do currently due to proximity of the large tree and the gas service line. Sewer line drops
Came out for a back up. We have done multiple repairs to this sewer line in the past. Opened the cleanout and found it was holding water. Ran snake and cleared blockage. Camera’d the line and found a root intrusion next to the massive tree in the front yard. Customer elected to jet the line and trim the roots back for the time being. Was able to reduce the root intrusion down to a 30% reduction in pipe size and cut all of the roots out that were covering the bottom of the pipe. Roots were too thick to trim back any further after over 10 attempts to do so at 4000 psi. Left quote to replace the remaining cast iron inside the home and redo the main sewer line down to the city main. Recommended the customer have that large tree removed and then we can come back and reassess the sewer line to quote possible replace around 20’ outside the home to remove the break in the cast iron. Will be difficult to do currently due to proximity of the large tree and the gas service line. Sewer line drops
Dawson F.
Dawson F. Checked in
Came out for a back up. We have done multiple repairs to this sewer line in the past. Opened the cleanout and found it was holding water. Ran snake and cleared blockage. Camera’d the line and found a root intrusion next to the massive tree in the front yard. Customer elected to jet the line and trim the roots back for the time being. Was able to reduce the root intrusion down to a 30% reduction in pipe size and cut all of the roots out that were covering the bottom of the pipe. Roots were too thick to trim back any further after over 10 attempts to do so at 4000 psi. Left quote to replace the remaining cast iron inside the home and redo the main sewer line down to the city main. Recommended the customer have that large tree removed and then we can come back and reassess the sewer line to quote possible replace around 20’ outside the home to remove the break in the cast iron. Will be difficult to do currently due to proximity of the large tree and the gas service line. Sewer line drops
Atlanta, GA 30329
Customer had a garbage disposal that was leaking. Noted to customer that an S trap was present below the sink and doesn’t meet code requirements for the drain. During safety check found that there was two water heaters in parallel. An electric heater for 1999 and a gas water heater from 2023. Recommendations for customer is to replace the garbage disposal, install proper venting for the kitchen drain, and remove the water heater that is 27 years old. The house is a 3 bath house and 50 gallons heater via a gas water heater is sufficient for the home. Customer approved all work but not the membership. Replaced the garbage disposal and install an air admittance valve. Removed the electric heater in the basement and capped the old lines. Made customer aware that the electric heater didn’t have a dedicated breaker. It was labeled under the two pole breaker for the furnace in the box. Recommended customer have electrician remove the water heater electrical line and install proper wire protec
Customer had a garbage disposal that was leaking. Noted to customer that an S trap was present below the sink and doesn’t meet code requirements for the drain. During safety check found that there was two water heaters in parallel. An electric heater for 1999 and a gas water heater from 2023. Recommendations for customer is to replace the garbage disposal, install proper venting for the kitchen drain, and remove the water heater that is 27 years old. The house is a 3 bath house and 50 gallons heater via a gas water heater is sufficient for the home. Customer approved all work but not the membership. Replaced the garbage disposal and install an air admittance valve. Removed the electric heater in the basement and capped the old lines. Made customer aware that the electric heater didn’t have a dedicated breaker. It was labeled under the two pole breaker for the furnace in the box. Recommended customer have electrician remove the water heater electrical line and install proper wire protec
Cody B.
Cody B. Checked in
Customer had a garbage disposal that was leaking. Noted to customer that an S trap was present below the sink and doesn’t meet code requirements for the drain. During safety check found that there was two water heaters in parallel. An electric heater for 1999 and a gas water heater from 2023. Recommendations for customer is to replace the garbage disposal, install proper venting for the kitchen drain, and remove the water heater that is 27 years old. The house is a 3 bath house and 50 gallons heater via a gas water heater is sufficient for the home. Customer approved all work but not the membership. Replaced the garbage disposal and install an air admittance valve. Removed the electric heater in the basement and capped the old lines. Made customer aware that the electric heater didn’t have a dedicated breaker. It was labeled under the two pole breaker for the furnace in the box. Recommended customer have electrician remove the water heater electrical line and install proper wire protec
Atlanta, GA 30307
Customer’s hose bib not working properly and not secure to wall gave options for replacement on hose bib cut out old hose bib installed new hose bib screwed and secured to wall with additional caulking. Waiting for glue to dry check for leaks and proper function.
Customer’s hose bib not working properly and not secure to wall gave options for replacement on hose bib cut out old hose bib installed new hose bib screwed and secured to wall with additional caulking. Waiting for glue to dry check for leaks and proper function.
Cody A.
Cody A. Checked in
Customer’s hose bib not working properly and not secure to wall gave options for replacement on hose bib cut out old hose bib installed new hose bib screwed and secured to wall with additional caulking. Waiting for glue to dry check for leaks and proper function.
Atlanta, GA 30316
Review
Courteous and professional
Clayton - Atlanta, GA 30307
Review
Much love and thanks to Chen Plumping for quick, efficient and precise work. Emergency backup on Friday night (4.17.26). Otto, Tim (the man himself!) & Team worked tirelessly all day Saturday until it was fixed. It was a much bigger fix than initially thought. They were short-handed, and there were several other emergencies nearby, but they worked us in and took care of everything with a smile - as though it were no biggie. THANK YOU MR. CHEN and TEAM! Atlanta area: please consider Chen Plumbing for your plumbing needs big and small. All their great reviews are well deserved.
Daniel - Atlanta, GA 30340
Review
Alex was efficient, professional, and explained what was included in the whole house plumbing inspection and the water heater flush. He is a personable and respectful person. I would be happy to work with him again.
Michael - Atlanta, GA 30331
Review
Very professional and quick. Thank you!
Kris - Atlanta, GA 30345
Review
Job done well
Jason - Atlanta, GA 30310
Review
Shelley Kreimer - Atlanta, GA 30315
Response from Chen Plumbing:

Thank you, Shelley, for your review! We appreciate your support and look forward to serving you again.

Review
Cody a did a great job fixing our plumbing issues. He explained everything and was courteous and clean. Chen plumbing has always been a great experience with fair pricing.
Stephanie - Atlanta, GA 30340
Review
I’ve always had positive experiences with everyone that works for Tim Chen, Plumbing and especially appreciated Cody‘s recent visit. They are timely, very communicative, honest, and do great work.
Maggie - Atlanta, GA 30345
Review
Becky McKnight - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you, Becky, for taking the time to leave a review! Your feedback is appreciated.

Review
Very friendly and knowledgeable!
Chipper - Atlanta, GA 30317
Review
Another fantastic experience with Chen Plumbing! Our technician, Simeon, was very professional, explained the repair needs, code requirements and his colleague, Christian was first-rate as well! They did a great job - many thanks once again!
Charles - Atlanta, GA 30328
Review
Thanks
Ashley - Atlanta, GA 30306
Review
Grant Tucker - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you, Grant, for taking the time to leave a review. We appreciate your support!

Review
Chase was quick, professional and diligent in the process. I found our go-to Plumbing team.
Grant - Atlanta, GA 30329
Review
Chase from Chen Plumbing installed a whole house filtration system for us. Did a great job. Easy to schedule. Very professional and explained everything well.
Tim Bailey - Atlanta, GA 30339
Response from Chen Plumbing:

Thank you, Tim! We're glad to hear that Chase provided you with great service and made the installation process easy for you. Your feedback is appreciated!

Review
Cody was great! Arrived right on time and quickly diagnosed the issue. In and out in 5 mins!
Christina - Atlanta, GA 30345
Review
Very professional, explained what the issue was, how it was caused, ways to correct it and ways to prevent it from happening again.
Ryan Cote - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, Ryan! We're glad to hear you appreciated the professionalism and thorough explanations. Your feedback means a lot to us!

Review
Sean did a great job. He explained everything in detail. He was very professional and nice. Highly recommend!!
Jennifer - Atlanta, GA 30319
Review
Professional Service and Expertise
Jasper - Atlanta, GA 30324
Review
J R Langwell - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you, J, for taking the time to leave a review! Your feedback is appreciated.

Review
Cody A. has saved the day for us a couple times now! They always get us on schedule quick and their techs do a great job!
Kay - Atlanta, GA 30328
Review
Jill Davis - Atlanta, GA 30342
Response from Chen Plumbing:

Thank you, Jill, for taking the time to leave a review. We appreciate your support!

Review
A wealth of knowledge and easy to understand explanations are the hallmarks of Shane’s professionalism and service. Shane explained my system and my options. I hope to work with Shane for many years to come.
Michael - Atlanta, GA 30331
Review
Excellent service
Julius - Atlanta, GA 30339
Review
Alex was great! He diagnosed the problem quickly and repaired our leak/blockage
Jamie Crosby - Atlanta, GA 30340
Response from Chen Plumbing:

Thank you, Jamie! We're glad to hear Alex provided quick and effective service. Your feedback is greatly appreciated!

Review
Cody was great!
Alli - Atlanta, GA 30316
Review
Claire Wilkiemeyer - Atlanta, GA 30306
Response from Chen Plumbing:

Thank you, Claire, for taking the time to leave a review. Your feedback is appreciated!

Review
I highly recommend Chen plumbing and specifically Cody Ard, who did a great job assessing the work to be done and was thorough and informative.
Kathy Olmstead - Atlanta, GA 30339
Response from Chen Plumbing:

Thank you, Kathy! We're glad to hear that Brylen did a great job with the assessment and worked efficiently. Your feedback is greatly appreciated!

Review
Excellent service
Laura - Atlanta, GA 30305
Review
Great job
Arun - Atlanta, GA 30307
Review
Replace house water cutoff to determine if water leak was in the house or service line. Scheduled replacement of service line. Great service. Service line to be billed separately.
Lin Wheeler - Atlanta, GA 30360
Response from Chen Plumbing:

Thank you, Lin, for sharing your experience! We're glad to hear you were satisfied with the service and that we could assist you in determining the issue. If you have any further questions, feel free to reach out.

Review
Great job! Thank you.
Patti Pociask - Atlanta, GA 30306
Response from Chen Plumbing:

Thank you, Patti! We appreciate your kind words and are glad you had a great experience.

Review
Super professional, friendly and fast!
B - Atlanta, GA 30307
Review
They responded quickly and completed the service as requested.
Tempest - Atlanta, GA 30316
Review
Great quick and easy
jaquan adams - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you, Jaquan! We're glad to hear you found everything quick and easy. Your feedback is appreciated!

Review
Service is always impeccable. Pricing leaves me comfortable. Clean up is fabulously executed. I am confident in work performed.
Iv Jacobs - Atlanta, GA 30311
Response from Chen Plumbing:

Thank you, Iv! We appreciate your kind words about our service and pricing. It's great to hear that you feel confident in our work. We look forward to serving you again!