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Plumber in Atlanta, GA

Expert Plumbing Repairs & Installations in Atlanta, GA – Reliable Service When You Need It Most

When you need a dependable plumber in Atlanta, GA, count on Chen Plumbing for expert service. Whether you’re dealing with a sudden leak, a stubborn clogged drain, or planning a full plumbing upgrade, our team has the knowledge and experience to handle it all. We specialize in a wide range of residential and commercial plumbing services, from emergency repairs to water heater installations, ensuring your home or business runs smoothly.

With Atlanta’s mix of historic homes and modern properties, plumbing issues can range from aging pipes to high water pressure concerns. Our skilled technicians understand the unique challenges Atlanta homeowners face and provide customized solutions to keep your plumbing system in top shape. We proudly serve neighborhoods throughout the metro area, including Buckhead, Midtown, Decatur, and beyond.

For reliable service and guaranteed satisfaction, trust Chen Plumbing to get the job done right. Call 678-621-6363 today or Contact Us Online to schedule a service with Atlanta’s trusted plumbing professionals.

Chen Plumbing Truck In Atlanta Georgia Grassy Area

Emergency Plumbing Services – Fast, Reliable, and Available When You Need Us

Atlanta’s weather can be unpredictable, and plumbing issues often arise at the worst times. Our emergency plumbing services ensure you get fast assistance for:

Drain Cleaning & Clog Removal – Keep Your Pipes Flowing Freely

A slow or clogged drain can quickly turn into a major issue if left unchecked. Our advanced drain cleaning services help keep your plumbing system running efficiently.

Many homes in historic neighborhoods have older pipes prone to buildup—regular maintenance can prevent costly repairs.

Water Heater Services – Efficient Repairs and Upgrades

Reliable hot water is essential for any home or business. We specialize in water heater repair, replacement, and maintenance, working with both tank and tankless systems.

We provide reliable water heater solutions to ensure you always have hot water when you need it.

Sewer Line Services – Advanced Solutions for a Common Atlanta Problem

Sewer line issues can cause significant disruptions, particularly in areas with older plumbing infrastructure like Grant Park and Candler Park. We use the latest technology to diagnose and resolve sewer line problems efficiently.

Leak Detection & Repair – Protect Your Home from Hidden Damage

Hidden leaks can waste thousands of gallons of water and lead to costly damage. Our non-invasive leak detection services identify and fix leaks before they cause major issues.

If you’ve noticed an unexplained increase in your water bill in Atlanta, let us pinpoint the problem and provide a solution.

Toilet Repairs & Installations – Reliable Solutions for Every Bathroom

A faulty toilet can be a daily frustration. Whether it’s constantly running, failing to flush properly, or leaking, we offer fast and effective toilet repair and installation services.

For businesses and homeowners in Atlanta, GA, we provide modern, eco-friendly toilet upgrades to save water and lower utility costs.

Garbage Disposal Repairs & Replacements – Keep Your Kitchen Running Smoothly

A broken garbage disposal can disrupt your daily routine. Whether your disposal is jammed, leaking, or making strange noises, we provide quick and efficient repairs.

Atlanta’s many condos and apartment complexes rely on properly working garbage disposals—our team ensures yours is operating at peak performance.

Whole-Home Repiping – A Smart Investment for Older Atlanta Homes

Many historic homes in Druid Hills and East Point still have outdated plumbing systems that can lead to frequent leaks and water pressure issues. Our repiping services provide a long-term solution by upgrading old pipes to modern, durable materials.

Commercial Plumbing Services – Keeping Atlanta’s Businesses Running Smoothly

From restaurants in Ponce City Market to office buildings in Buckhead, we provide comprehensive commercial plumbing services tailored to business needs.

Why Choose Chen Plumbing for Your Plumbing Needs in Atlanta GA?

When it comes to plumbing services in Atlanta, 678-621-6363 stands out from the crowd. Our team is dedicated to providing top-quality service, honest pricing, and timely repairs. Whether you’re dealing with a leaking pipe, a clogged drain, or a water heater issue, we have the experience and expertise to get the job done right. We’re always just a phone call away—call 678-621-6363 for fast and reliable plumbing service in Atlanta. We look forward to helping you with all your plumbing needs.

For more helpful plumbing tips and services, check out these related articles:

Schedule Your Plumbing Service Today!

Don’t wait until a minor plumbing issue becomes a major problem. At Chen Plumbing, we are dedicated to providing timely, reliable, and high-quality plumbing services in Atlanta, GA. Our team of experienced professionals is ready to tackle any plumbing challenge, ensuring your home or business remains comfortable and functional. From emergency repairs to routine maintenance and installations, we handle it all with the utmost care and precision.

For reliable plumbing services in Atlanta, GA, trust Chen Plumbing. Contact us today at 678-621-6363 or visit our Contact Us page to schedule a service or request a free quote. Your satisfaction is our priority! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Atlanta, GA.

Recent Jobs and Reviews in Atlanta, GA

Rated 4.9 out of 5 stars based on 546 customer reviews

Customers say: # Customer Service Excellence Shines in Plumbing Reviews The reviews reflect overwhelmingly positive sentiment toward the plumbing service, with customers consistently expressing high satisfaction. The tone across the collection is distinctly positive, with recurring themes of exceptional customer service, professionalism, and technical expertise. Customers frequently praise the thorough explanations provided during service visits, with many appreciating how technicians patiently answered questions and detailed their work process. The promptness of service, especially during emergencies, stands out as a significant point of satisfaction. Clients repeatedly mention the technicians' friendliness, knowledge, and efficiency, with many expressing they would recommend the service to others or use it again themselves. The reviews highlight appreciation for transparency in pricing and options, cleanliness after job completion, and the peace of mind that comes from quality workmanship. Overall, the sentiment reflects a company that has built a strong reputation for reliability, expertise, and customer-focused service.

Job Locations and Reviews

In kitchen remove tubular trap and remove any debris. Run small snake to clear and help drain flow. Tested and sink is draining very well and no leaks found after repairs.
In kitchen remove tubular trap and remove any debris. Run small snake to clear and help drain flow. Tested and sink is draining very well and no leaks found after repairs.
Alex R.
Alex R. Checked in
In kitchen remove tubular trap and remove any debris. Run small snake to clear and help drain flow. Tested and sink is draining very well and no leaks found after repairs.
Atlanta, GA 30360
Inspected the 2950 unit of duplex for the annual membership inspection. Spoke with customer about the most important repairs and narrowed it down to a new water heater, new PRVs, and replacing a dripping stop. There are other areas on the inspection that failed, but these are the most important repairs. The new water heater is recommended because the heater is 22 years old, has obvious signs of corrosion, and is missing components to meet code requirements such as a thermal expansion device. Two new PRVs are recommended because the house pressure is 140 psi and code dictates that less than 80 psi is considered safe. A new toilet stop is recommended because there is a stop dripping upstairs that has leaked from the second floor all the way to the garage. 

Replaced toilet stop today, and collected for stop and 25% of sold work to order material. Will return tomorrow to replace the heater and PRVs.
Inspected the 2950 unit of duplex for the annual membership inspection. Spoke with customer about the most important repairs and narrowed it down to a new water heater, new PRVs, and replacing a dripping stop. There are other areas on the inspection that failed, but these are the most important repairs. The new water heater is recommended because the heater is 22 years old, has obvious signs of corrosion, and is missing components to meet code requirements such as a thermal expansion device. Two new PRVs are recommended because the house pressure is 140 psi and code dictates that less than 80 psi is considered safe. A new toilet stop is recommended because there is a stop dripping upstairs that has leaked from the second floor all the way to the garage. 

Replaced toilet stop today, and collected for stop and 25% of sold work to order material. Will return tomorrow to replace the heater and PRVs.
Cody B.
Cody B. Checked in
Inspected the 2950 unit of duplex for the annual membership inspection. Spoke with customer about the most important repairs and narrowed it down to a new water heater, new PRVs, and replacing a dripping stop. There are other areas on the inspection that failed, but these are the most important repairs. The new water heater is recommended because the heater is 22 years old, has obvious signs of corrosion, and is missing components to meet code requirements such as a thermal expansion device. Two new PRVs are recommended because the house pressure is 140 psi and code dictates that less than 80 psi is considered safe. A new toilet stop is recommended because there is a stop dripping upstairs that has leaked from the second floor all the way to the garage. Replaced toilet stop today, and collected for stop and 25% of sold work to order material. Will return tomorrow to replace the heater and PRVs.
Atlanta, GA 30344
Call for leak in ceiling under shower, and various plumbing concerns

Arrived and met with Jeff and Kelly. Jeff states that they noticed water dripping from ceiling after the shower was ran for an extended period of time. He also showed me a loose handle on a faucet, a soap dispenser tube that was broken, and a loose p trap.

Inspection findings:
Tub/shower leak: inspected plumbing and found drains are secure and tight, overflow is fine. No loose tub spout, handle, shower head or escutcheon. I did find missing grout on several spots of the tile, including around the niche nd on base of tub. It looks like water may have accumulated on the floor and seeped down, or from the gaps between tile. I recommend a contractor be contacted to assess tile and surround. Due to the large gaps and likely hood of water from here, we did not cut walls or ceilings to inspect inside the closed spaces.
 
Powder room faucet handle is missing a set screw, and the stem was not seating correctly. Jeff was unde
Call for leak in ceiling under shower, and various plumbing concerns

Arrived and met with Jeff and Kelly. Jeff states that they noticed water dripping from ceiling after the shower was ran for an extended period of time. He also showed me a loose handle on a faucet, a soap dispenser tube that was broken, and a loose p trap.

Inspection findings:
Tub/shower leak: inspected plumbing and found drains are secure and tight, overflow is fine. No loose tub spout, handle, shower head or escutcheon. I did find missing grout on several spots of the tile, including around the niche nd on base of tub. It looks like water may have accumulated on the floor and seeped down, or from the gaps between tile. I recommend a contractor be contacted to assess tile and surround. Due to the large gaps and likely hood of water from here, we did not cut walls or ceilings to inspect inside the closed spaces.
 
Powder room faucet handle is missing a set screw, and the stem was not seating correctly. Jeff was unde
Shawn B.
Shawn B. Checked in
Call for leak in ceiling under shower, and various plumbing concerns Arrived and met with Jeff and Kelly. Jeff states that they noticed water dripping from ceiling after the shower was ran for an extended period of time. He also showed me a loose handle on a faucet, a soap dispenser tube that was broken, and a loose p trap. Inspection findings: Tub/shower leak: inspected plumbing and found drains are secure and tight, overflow is fine. No loose tub spout, handle, shower head or escutcheon. I did find missing grout on several spots of the tile, including around the niche nd on base of tub. It looks like water may have accumulated on the floor and seeped down, or from the gaps between tile. I recommend a contractor be contacted to assess tile and surround. Due to the large gaps and likely hood of water from here, we did not cut walls or ceilings to inspect inside the closed spaces. Powder room faucet handle is missing a set screw, and the stem was not seating correctly. Jeff was unde
Atlanta, GA 30324
Customer had 20 year-old heater. Wanted to look at for options on replacing. Also had small drip coming from packing nut on gate valve then found small drip on copper waterline in basement. Customer stated copper has been repaired three times before finding this leak. Explain to customer about age of copper and full re-pipe to ensure the removal of copper leaks   . Gave multiple options for replacement/repairs customer wanted to wait on work.
Customer had 20 year-old heater. Wanted to look at for options on replacing. Also had small drip coming from packing nut on gate valve then found small drip on copper waterline in basement. Customer stated copper has been repaired three times before finding this leak. Explain to customer about age of copper and full re-pipe to ensure the removal of copper leaks   . Gave multiple options for replacement/repairs customer wanted to wait on work.
Cody A.
Cody A. Checked in
Customer had 20 year-old heater. Wanted to look at for options on replacing. Also had small drip coming from packing nut on gate valve then found small drip on copper waterline in basement. Customer stated copper has been repaired three times before finding this leak. Explain to customer about age of copper and full re-pipe to ensure the removal of copper leaks . Gave multiple options for replacement/repairs customer wanted to wait on work.
Atlanta, GA 30309
Run snake through 2 shower drains.

Upstairs in master bedroom bathroom ran snake through shower drain. Pulled back lots of hair and ended up running snake through drain five times. Afterwards tested and now shower is draining as it should. Also, upstairs and hallway bath also ran snake through tub and shower combo. Afterwards tested and now tub is draining as it should. Also adjusted cartridge in master bedroom shower so that shower gets hotter water. Cleaned up work area.

No warranty on drain cleaning.
Run snake through 2 shower drains.

Upstairs in master bedroom bathroom ran snake through shower drain. Pulled back lots of hair and ended up running snake through drain five times. Afterwards tested and now shower is draining as it should. Also, upstairs and hallway bath also ran snake through tub and shower combo. Afterwards tested and now tub is draining as it should. Also adjusted cartridge in master bedroom shower so that shower gets hotter water. Cleaned up work area.

No warranty on drain cleaning.
Simeon R.
Simeon R. Checked in
Run snake through 2 shower drains. Upstairs in master bedroom bathroom ran snake through shower drain. Pulled back lots of hair and ended up running snake through drain five times. Afterwards tested and now shower is draining as it should. Also, upstairs and hallway bath also ran snake through tub and shower combo. Afterwards tested and now tub is draining as it should. Also adjusted cartridge in master bedroom shower so that shower gets hotter water. Cleaned up work area. No warranty on drain cleaning.
Atlanta, GA 30340
Performed annual win with Chen inspection of member’s home. Work that needed to be done, and what was noted to customer is the work as follows:
- Replace failed thermal expansion tank
- Replace both three handle shower valves (one leaks from the handles and has heavy corrosion, other was per customer request)
-Replace stops under two lavatory faucets and all three toilets
-Replace p-trap under basement lavatory 
-Install a new washing machine box

Gave optional price for Flo by Moen due to the amount of galvanized pipe in the home. Sewer inspection showed no concerns. There are general concerns for the overall age and condition of plumbing in the home, the most important and concerning issues have been quoted for being addressed.

Customer opted to replace the TET today and will contact the office for scheduling to break up the other quoted work. Tested all work with the thermal to ensure proper function and no leaks, none were found. Inflated new thermal to 65 psi. Applied customer’s
Performed annual win with Chen inspection of member’s home. Work that needed to be done, and what was noted to customer is the work as follows:
- Replace failed thermal expansion tank
- Replace both three handle shower valves (one leaks from the handles and has heavy corrosion, other was per customer request)
-Replace stops under two lavatory faucets and all three toilets
-Replace p-trap under basement lavatory 
-Install a new washing machine box

Gave optional price for Flo by Moen due to the amount of galvanized pipe in the home. Sewer inspection showed no concerns. There are general concerns for the overall age and condition of plumbing in the home, the most important and concerning issues have been quoted for being addressed.

Customer opted to replace the TET today and will contact the office for scheduling to break up the other quoted work. Tested all work with the thermal to ensure proper function and no leaks, none were found. Inflated new thermal to 65 psi. Applied customer’s
Cody B.
Cody B. Checked in
Performed annual win with Chen inspection of member’s home. Work that needed to be done, and what was noted to customer is the work as follows: - Replace failed thermal expansion tank - Replace both three handle shower valves (one leaks from the handles and has heavy corrosion, other was per customer request) -Replace stops under two lavatory faucets and all three toilets -Replace p-trap under basement lavatory -Install a new washing machine box Gave optional price for Flo by Moen due to the amount of galvanized pipe in the home. Sewer inspection showed no concerns. There are general concerns for the overall age and condition of plumbing in the home, the most important and concerning issues have been quoted for being addressed. Customer opted to replace the TET today and will contact the office for scheduling to break up the other quoted work. Tested all work with the thermal to ensure proper function and no leaks, none were found. Inflated new thermal to 65 psi. Applied customer’s
Atlanta, GA 30329
Customer is selling home. inspector claim that recirculation pump is bad or going bad due to light sound coming from motor. Recirculation pump is functioning properly. Gave customer option to replace if felt necessary.
Customer is selling home. inspector claim that recirculation pump is bad or going bad due to light sound coming from motor. Recirculation pump is functioning properly. Gave customer option to replace if felt necessary.
Cody A.
Cody A. Checked in
Customer is selling home. inspector claim that recirculation pump is bad or going bad due to light sound coming from motor. Recirculation pump is functioning properly. Gave customer option to replace if felt necessary.
Atlanta, GA 30319
Found leak after water meter , quoted repair service line and two water heater replacement
Found leak after water meter , quoted repair service line and two water heater replacement
Tim C.
Tim C. Checked in
Found leak after water meter , quoted repair service line and two water heater replacement
Atlanta, GA 30327
Client called us out due to a hose bib leaking just outside the chapel. It was a frost free old hose bib that they tried repairing but could not. We cut out the old bib and installed new frost free with a mounting plate secured to the brick, then secured hose bib to plate. After mounting filled in the large hole around bib with concrete. Inside we added a shutoff for that bib as it should be, made it easily accessible moving it close to the small door to get below the stairs. Then reconnected the lines. Turned water on, no leaks or issues. 

1 yr warranty
Client called us out due to a hose bib leaking just outside the chapel. It was a frost free old hose bib that they tried repairing but could not. We cut out the old bib and installed new frost free with a mounting plate secured to the brick, then secured hose bib to plate. After mounting filled in the large hole around bib with concrete. Inside we added a shutoff for that bib as it should be, made it easily accessible moving it close to the small door to get below the stairs. Then reconnected the lines. Turned water on, no leaks or issues. 

1 yr warranty
Brylen W.
Brylen W. Checked in
Client called us out due to a hose bib leaking just outside the chapel. It was a frost free old hose bib that they tried repairing but could not. We cut out the old bib and installed new frost free with a mounting plate secured to the brick, then secured hose bib to plate. After mounting filled in the large hole around bib with concrete. Inside we added a shutoff for that bib as it should be, made it easily accessible moving it close to the small door to get below the stairs. Then reconnected the lines. Turned water on, no leaks or issues. 1 yr warranty
Atlanta, GA 30324
Pre-sold

Cut out section of old cast-iron and also cut out section of old copper drain pipe. Replaced with PVC. Afterwards, ran multiple fixtures to test work and no leaks were present at this time. Also installed new toilet in bedroom bathroom and tested. Toilet was working properly and there was no leak. Caulked around base of toilet. Cleaned up work area. There’s a one year warranty on all work done today. There’s no warranty if the drain backs up.
Pre-sold

Cut out section of old cast-iron and also cut out section of old copper drain pipe. Replaced with PVC. Afterwards, ran multiple fixtures to test work and no leaks were present at this time. Also installed new toilet in bedroom bathroom and tested. Toilet was working properly and there was no leak. Caulked around base of toilet. Cleaned up work area. There’s a one year warranty on all work done today. There’s no warranty if the drain backs up.
Simeon R.
Simeon R. Checked in
Pre-sold Cut out section of old cast-iron and also cut out section of old copper drain pipe. Replaced with PVC. Afterwards, ran multiple fixtures to test work and no leaks were present at this time. Also installed new toilet in bedroom bathroom and tested. Toilet was working properly and there was no leak. Caulked around base of toilet. Cleaned up work area. There’s a one year warranty on all work done today. There’s no warranty if the drain backs up.
Atlanta, GA 30341
We quoted sewer service line replacement from house to the city connection today .
We quoted sewer service line replacement from house to the city connection today .
Tim C.
Tim C. Checked in
We quoted sewer service line replacement from house to the city connection today .
Atlanta, GA 30310
Review
Tim came right away for a repair that ended up being very complex and involved. He was kind, explained all options clearly, worked quickly and neatly. He really saved us from what could have been a disaster.
Anne - Atlanta, GA 30316
Today we found problem with back up main sewer line and caused both toilet gurgling , we removed and reset toilet , snake , camera , located problem outside  ,
Today we found problem with back up main sewer line and caused both toilet gurgling , we removed and reset toilet , snake , camera , located problem outside  ,
Tim C.
Tim C. Checked in
Today we found problem with back up main sewer line and caused both toilet gurgling , we removed and reset toilet , snake , camera , located problem outside ,
Atlanta, GA 30316
Came out to do a pressure tech on this house and took a look at the water heaters while I was doing that and the water heaters are from 2002. The customer does not want for them to be out of hot water so therefore they opted to get one of the water heaters replaced. We’re going from two to one and as a result, the customer wants to go back with a new 75 gallon gas water heater so therefore we are doing that tomorrow
Came out to do a pressure tech on this house and took a look at the water heaters while I was doing that and the water heaters are from 2002. The customer does not want for them to be out of hot water so therefore they opted to get one of the water heaters replaced. We’re going from two to one and as a result, the customer wants to go back with a new 75 gallon gas water heater so therefore we are doing that tomorrow
Shane S.
Shane S. Checked in
Came out to do a pressure tech on this house and took a look at the water heaters while I was doing that and the water heaters are from 2002. The customer does not want for them to be out of hot water so therefore they opted to get one of the water heaters replaced. We’re going from two to one and as a result, the customer wants to go back with a new 75 gallon gas water heater so therefore we are doing that tomorrow
Atlanta, GA 30327
Chase B.
Chase B. Checked in
Go back
Atlanta, GA 30305
Came out today to do some preventative maintenance sewer line jetting like we did previously a few months ago. I was able to get past the point we could not get past in the 2 previous visits, which was beneath the deck. I was able to get out into the yard just barely, and we located that point and marked with green paint. We could dig up that point in the yard about 7’ deep, and then find good pipe to make our repair. There is a chance we have to chase the sewer line further out into the yard to find good pipe. Estimate included covers that possibility in the summary. The line was completely clear when we first started at least for about 20’. After jetting it was back holding water and it overflowed out of the cleanout while jetting some. 

Cleaned up our mess and put cleanout back on. 

No warranty on drain cleaning, heavily recommend repairing that collapsed line especially now that we know it’s running out in yard and not under concrete.
Came out today to do some preventative maintenance sewer line jetting like we did previously a few months ago. I was able to get past the point we could not get past in the 2 previous visits, which was beneath the deck. I was able to get out into the yard just barely, and we located that point and marked with green paint. We could dig up that point in the yard about 7’ deep, and then find good pipe to make our repair. There is a chance we have to chase the sewer line further out into the yard to find good pipe. Estimate included covers that possibility in the summary. The line was completely clear when we first started at least for about 20’. After jetting it was back holding water and it overflowed out of the cleanout while jetting some. 

Cleaned up our mess and put cleanout back on. 

No warranty on drain cleaning, heavily recommend repairing that collapsed line especially now that we know it’s running out in yard and not under concrete.
Brylen W.
Brylen W. Checked in
Came out today to do some preventative maintenance sewer line jetting like we did previously a few months ago. I was able to get past the point we could not get past in the 2 previous visits, which was beneath the deck. I was able to get out into the yard just barely, and we located that point and marked with green paint. We could dig up that point in the yard about 7’ deep, and then find good pipe to make our repair. There is a chance we have to chase the sewer line further out into the yard to find good pipe. Estimate included covers that possibility in the summary. The line was completely clear when we first started at least for about 20’. After jetting it was back holding water and it overflowed out of the cleanout while jetting some. Cleaned up our mess and put cleanout back on. No warranty on drain cleaning, heavily recommend repairing that collapsed line especially now that we know it’s running out in yard and not under concrete.
Atlanta, GA 30319
For this customer, he called us out for a couple different things a toilet leaking and he wanted to get two bidet installed in his home so I took a look at the first issue with the toilet leaking because that was the biggest issue on the list and what we have found is that whenever the bidet is being used in the master bathroom, it would spray backwards because the Toilet bolts in the bracket was not secure as a result it would start to leak and then leak down to the floor off of the toilet so for that fixed the customer will be buying some new bolts for the bracket so it is nice and secure and that should be the fix for that as for the two bidet seats I didn’t charge the customer for installing one of the bidets due to the fact that he had majority of it all connected, except for the waterline so I did that with no extra cost. However, for the toilet in the second floor guest hallway bathroom we went ahead and charged for that per day. Install did not need to replace the supply line b
For this customer, he called us out for a couple different things a toilet leaking and he wanted to get two bidet installed in his home so I took a look at the first issue with the toilet leaking because that was the biggest issue on the list and what we have found is that whenever the bidet is being used in the master bathroom, it would spray backwards because the Toilet bolts in the bracket was not secure as a result it would start to leak and then leak down to the floor off of the toilet so for that fixed the customer will be buying some new bolts for the bracket so it is nice and secure and that should be the fix for that as for the two bidet seats I didn’t charge the customer for installing one of the bidets due to the fact that he had majority of it all connected, except for the waterline so I did that with no extra cost. However, for the toilet in the second floor guest hallway bathroom we went ahead and charged for that per day. Install did not need to replace the supply line b
Shane S.
Shane S. Checked in
For this customer, he called us out for a couple different things a toilet leaking and he wanted to get two bidet installed in his home so I took a look at the first issue with the toilet leaking because that was the biggest issue on the list and what we have found is that whenever the bidet is being used in the master bathroom, it would spray backwards because the Toilet bolts in the bracket was not secure as a result it would start to leak and then leak down to the floor off of the toilet so for that fixed the customer will be buying some new bolts for the bracket so it is nice and secure and that should be the fix for that as for the two bidet seats I didn’t charge the customer for installing one of the bidets due to the fact that he had majority of it all connected, except for the waterline so I did that with no extra cost. However, for the toilet in the second floor guest hallway bathroom we went ahead and charged for that per day. Install did not need to replace the supply line b
Atlanta, GA 30312
Review
Perfect
James - Atlanta, GA 30305
Faucets getting Luke warm upon arrival. Customer stated the faucets will get hot sometimes and other times be cold. After taking cover off of tankless found heat exchanger leaking. Noticed when running fixtures the gpm of hot water would drop almost to 0 and then go back up to 4. Informed customer it would be best to swap the tankless due to the age and the issues. Gave customer estimate, customer approved estimate. Install new navien 240a2 tankless. Turned water and gas back on to check for leaks, found no leaks. Ran all fixtures in the house and they are now all getting hot water with no issues. Water heater is fired up and working properly, no leaks upon departure
Faucets getting Luke warm upon arrival. Customer stated the faucets will get hot sometimes and other times be cold. After taking cover off of tankless found heat exchanger leaking. Noticed when running fixtures the gpm of hot water would drop almost to 0 and then go back up to 4. Informed customer it would be best to swap the tankless due to the age and the issues. Gave customer estimate, customer approved estimate. Install new navien 240a2 tankless. Turned water and gas back on to check for leaks, found no leaks. Ran all fixtures in the house and they are now all getting hot water with no issues. Water heater is fired up and working properly, no leaks upon departure
Chase B.
Chase B. Checked in
Faucets getting Luke warm upon arrival. Customer stated the faucets will get hot sometimes and other times be cold. After taking cover off of tankless found heat exchanger leaking. Noticed when running fixtures the gpm of hot water would drop almost to 0 and then go back up to 4. Informed customer it would be best to swap the tankless due to the age and the issues. Gave customer estimate, customer approved estimate. Install new navien 240a2 tankless. Turned water and gas back on to check for leaks, found no leaks. Ran all fixtures in the house and they are now all getting hot water with no issues. Water heater is fired up and working properly, no leaks upon departure
Atlanta, GA 30305
Inspected PRV and checked water pressure. Everything was working normally.  Customer stated he was not having any issues with anything else inside the home. No further issue.
Inspected PRV and checked water pressure. Everything was working normally.  Customer stated he was not having any issues with anything else inside the home. No further issue.
Dawson F.
Dawson F. Checked in
Inspected PRV and checked water pressure. Everything was working normally. Customer stated he was not having any issues with anything else inside the home. No further issue.
Atlanta, GA 30324
Review
Great customer service, on time and priced well.
Elizabeth McDuffie - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you, Elizabeth! We appreciate your kind words about our customer service and pricing. Your support means a lot to us!

Condensate drain in the hvac closet in the garage was backing up and overflowing. No leak on the meter. Tenant said now that it’s getting hot they just started using their AC for the first time since they’ve moved in. Condensate was overflowing up out of drain. We snaked the line and restored flow to the drain. Dumped a few bowls of water down the drain after snaking it to ensure it was now draining properly. No further issue at this time.
Condensate drain in the hvac closet in the garage was backing up and overflowing. No leak on the meter. Tenant said now that it’s getting hot they just started using their AC for the first time since they’ve moved in. Condensate was overflowing up out of drain. We snaked the line and restored flow to the drain. Dumped a few bowls of water down the drain after snaking it to ensure it was now draining properly. No further issue at this time.
Dawson F.
Dawson F. Checked in
Condensate drain in the hvac closet in the garage was backing up and overflowing. No leak on the meter. Tenant said now that it’s getting hot they just started using their AC for the first time since they’ve moved in. Condensate was overflowing up out of drain. We snaked the line and restored flow to the drain. Dumped a few bowls of water down the drain after snaking it to ensure it was now draining properly. No further issue at this time.
Atlanta, GA 30318
Performed complementary pressure check. Pressure is at 62 psi. Water heater and pressure regulator are newer. No issues with water pressure and no leaks found. Left estimate for new washing machine boiler valves.
Performed complementary pressure check. Pressure is at 62 psi. Water heater and pressure regulator are newer. No issues with water pressure and no leaks found. Left estimate for new washing machine boiler valves.
Alex R.
Alex R. Checked in
Performed complementary pressure check. Pressure is at 62 psi. Water heater and pressure regulator are newer. No issues with water pressure and no leaks found. Left estimate for new washing machine boiler valves.
Atlanta, GA 30350
Water heater was able to be lit. Did not notice anything actively leaking. Vent was drafting correctly. Vent is ran into a chimney chase which is against code without having a liner installed by a licensed hvac company. Left quote to replace the water heater as it is 12 years old. Customer is considering doing a tankless water heater instead and wants to do some more research before she decides since the water heater is still working.
Water heater was able to be lit. Did not notice anything actively leaking. Vent was drafting correctly. Vent is ran into a chimney chase which is against code without having a liner installed by a licensed hvac company. Left quote to replace the water heater as it is 12 years old. Customer is considering doing a tankless water heater instead and wants to do some more research before she decides since the water heater is still working.
Dawson F.
Dawson F. Checked in
Water heater was able to be lit. Did not notice anything actively leaking. Vent was drafting correctly. Vent is ran into a chimney chase which is against code without having a liner installed by a licensed hvac company. Left quote to replace the water heater as it is 12 years old. Customer is considering doing a tankless water heater instead and wants to do some more research before she decides since the water heater is still working.
Atlanta, GA 30305
Shane S.
Shane S. Checked in
CUSTOMER did our annual membership evaluation and during the evaluation nothing major came up on the inspection report other than other water heaters are older and recommended to get replaced. They are from either 2014 or 2015 coming up on their life expectancy. They also do not have plans underneath the water heater so that is a problem. The thermal expansion tank is on a T hanging down of the Main waterline still full of air after taking a look at the bladder so there’s no issues with that the only thing is recommended at this time is to get those two water heaters swapped out.
Atlanta, GA 30360
Call for sewer backup in master bathroom.

Arrived and met with Jenny and Joe. Jenny states that yesterday they hired a gouging or gurgling sound near the master bathroom, and then a sudden noise that sounded like water gushing through the walls. She said this has happened once before about a year ago. 

Inspection findings: 
History: We have resealed a sewage ejection pump in the basement years ago. Two months ago a sewer spot repair made on main line under porch. History of backup in master group a year ago, and a self resolved backup yesterday. Customers are original owners of home. House is on city sewer. I didn’t find clean out, but Joe said there is one buried in the front, and manhole is in front of house.

Upstairs has three bathrooms. The master, laundry, and Jack and Jill all appear to be on one line down, which the kitchen ties in to on the main floor. Daughter bathroom upstairs is on the opposite side of the house, and is on a. Line that likely serves the powder room and pl
Call for sewer backup in master bathroom.

Arrived and met with Jenny and Joe. Jenny states that yesterday they hired a gouging or gurgling sound near the master bathroom, and then a sudden noise that sounded like water gushing through the walls. She said this has happened once before about a year ago. 

Inspection findings: 
History: We have resealed a sewage ejection pump in the basement years ago. Two months ago a sewer spot repair made on main line under porch. History of backup in master group a year ago, and a self resolved backup yesterday. Customers are original owners of home. House is on city sewer. I didn’t find clean out, but Joe said there is one buried in the front, and manhole is in front of house.

Upstairs has three bathrooms. The master, laundry, and Jack and Jill all appear to be on one line down, which the kitchen ties in to on the main floor. Daughter bathroom upstairs is on the opposite side of the house, and is on a. Line that likely serves the powder room and pl
Shawn B.
Shawn B. Checked in
Call for sewer backup in master bathroom. Arrived and met with Jenny and Joe. Jenny states that yesterday they hired a gouging or gurgling sound near the master bathroom, and then a sudden noise that sounded like water gushing through the walls. She said this has happened once before about a year ago. Inspection findings: History: We have resealed a sewage ejection pump in the basement years ago. Two months ago a sewer spot repair made on main line under porch. History of backup in master group a year ago, and a self resolved backup yesterday. Customers are original owners of home. House is on city sewer. I didn’t find clean out, but Joe said there is one buried in the front, and manhole is in front of house. Upstairs has three bathrooms. The master, laundry, and Jack and Jill all appear to be on one line down, which the kitchen ties in to on the main floor. Daughter bathroom upstairs is on the opposite side of the house, and is on a. Line that likely serves the powder room and pl
Atlanta, GA 30319
Came out due to me running a tire through our customers neighbors yard just past the curb. The day we did the job there was water constantly running in that area and down the street. Trying to get out of the way i backed up and unintentionally went in these folks yard. I inspected the water meter and they do not have a leak on their side at least. The area is still damp but there is not water flowing out now. Unsure where the water was coming from, but it had made that area of the yard super saturated which would be the reason the tire  made that slight rut in the yard by the curb. Will talk with hunter to see what we can do about the yard tomorrow as he is in a meeting today.
Came out due to me running a tire through our customers neighbors yard just past the curb. The day we did the job there was water constantly running in that area and down the street. Trying to get out of the way i backed up and unintentionally went in these folks yard. I inspected the water meter and they do not have a leak on their side at least. The area is still damp but there is not water flowing out now. Unsure where the water was coming from, but it had made that area of the yard super saturated which would be the reason the tire  made that slight rut in the yard by the curb. Will talk with hunter to see what we can do about the yard tomorrow as he is in a meeting today.
Brylen W.
Brylen W. Checked in
Came out due to me running a tire through our customers neighbors yard just past the curb. The day we did the job there was water constantly running in that area and down the street. Trying to get out of the way i backed up and unintentionally went in these folks yard. I inspected the water meter and they do not have a leak on their side at least. The area is still damp but there is not water flowing out now. Unsure where the water was coming from, but it had made that area of the yard super saturated which would be the reason the tire made that slight rut in the yard by the curb. Will talk with hunter to see what we can do about the yard tomorrow as he is in a meeting today.
Atlanta, GA 30345
Customer had eyeglass flushed down to toilet , we had to remove one piece Toto toilet , camera the line , removed eyeglass with cloth wire hanger , reset toilet , new wax , supply line installed, snaked 2 inch p trap for basement hvac drain .
Customer had eyeglass flushed down to toilet , we had to remove one piece Toto toilet , camera the line , removed eyeglass with cloth wire hanger , reset toilet , new wax , supply line installed, snaked 2 inch p trap for basement hvac drain .
Tim C.
Tim C. Checked in
Customer had eyeglass flushed down to toilet , we had to remove one piece Toto toilet , camera the line , removed eyeglass with cloth wire hanger , reset toilet , new wax , supply line installed, snaked 2 inch p trap for basement hvac drain .
Atlanta, GA 30319
Review
Tim was very knowledgeable, efficient, and helpful. Even provided help and advice on an unrelated problem. New expansion tank installed on a Saturday which we needed but couldn't get from our previous plumber. Chen is our new go to for plumbing issues . Thank you Tim!!
Jim - Atlanta, GA 30360
Review
Great Service
Lee - Atlanta, GA 30305
Review
Brylen he worked very hard and finished the job so fast. He takes customers’ problems very serious. He came in and he got the job done.
Chris - Atlanta, GA 30345
Review
Spectacular
Dena - Atlanta, GA 30307
Review
always a great experience with Chen plumbing. They schedule quickly, share a detailed overview and service options, and have even taught me some valuable maintenance tips and tricks.
Christine Hollingshead - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you, Christine! We're glad to hear you had a great experience with Chen Plumbing. It's wonderful to know that our team was able to provide you with valuable tips and options. We appreciate your feedback!

Review
Excellent
Lauryn - Atlanta, GA 30319
Review
Braulio n his coworker came to my condo today and they did good job. Thanks!
Joanna - Atlanta, GA 30319
Review
Chase was prompt and did an excellent job at replacing my water heater. He was very clear with what needed to be done during the estimate and got it done with no issues. I highly recommend and would undoubtedly use them again.
Jarod Barclay - Atlanta, GA 30350
Response from Chen Plumbing:

Thank you, Jarod! We're glad to hear that Chase provided prompt and clear service while replacing your water heater. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Review
Chase was prompt and did an excellent job at replacing my water heater. He was very clear with what needed to be done during the estimate and got it done with no issues. I highly recommend and would undoubtedly use them again.
Jarod - Atlanta, GA 30350
Review
I spent my Sunday drying floors and draining my broken water heater and was referred to Chen Plumbing by my parents who had Tim replace a couple water heaters and performed service and repairs over their decades in their home. I requested service on Chen Plumbing's website once I had the leaks under control. I received a call within an hour for options to come immediately or the next morning. Dawson arrived early Monday morning, quickly diagnosed the problem, provided a reasonable quote, and had the install completed by lunch - and was a marked improvement over the previous system and job. They left the utility closet in better and cleaner shape than it was before my water heater broke. I would highly recommend Chen Plumbing, and Dawson!
dberfie1 - Atlanta, GA 30316
Response from Chen Plumbing:

That’s a tough situation to deal with, especially on a Sunday. You handled a lot before we even got there. We really appreciate you trusting us, especially with your parents having a long history with Tim and our team. That means a lot. Dawson will be glad to hear this. He takes pride in doing things the right way and taking care of people, not just fixing the problem. Glad we could get you taken care of quickly and leave things better than we found them. Thank you for the recommendation.

Review
I spent my Sunday drying my floors and draining my broken water heater and was referred to Chen Plumbing by my parents who had Tim replace a couple water heaters and performed service and repairs over their decades in their home. I requested service on Chen Plumbing's website once I had the leaks under control. I received a call within an hour for options to come immediately or the next morning. Dawson arrived early Monday morning, quickly diagnosed the problem, provided a reasonable quote, and had the install completed by lunch - and was a marked improvement over the previous system and job. They left the utility closet in better and cleaner shape than it was before my water heater broke. I would highly recommend Chen Plumbing, and Dawson!
Daniel - Atlanta, GA 30316
Review
Cody Ard was the technician to service my home for a clogged toilet. Cody came equipped and ready to work. He used a special camera to see what caused the clogged to verify if and all was cleared from the drain line so that it want happen again . Cody is the man for the job.
Renita Andrea Davenport - Atlanta, GA 30314
Response from Chen Plumbing:

Thank you, Renita! We're glad to hear that Cody provided thorough service and resolved your issue effectively. Your satisfaction is important to us!

Review
Cody Ard was the technician that came to my house to troubleshoot the clogged toilet . He was very knowledgeable and took his time explaining the problem for the toilet. Cody came equipped, sincere, and ready to work. I would recommend him personally to service your home plumbing needs.
Andrea - Atlanta, GA 30314
Review
Anthony was very helpful when replacing the faucet.
Gabriel - Atlanta, GA 30312
Review
Cody was very knowledgeable and thorough. He also cleaned up after himself very well. I highly recommend him and Chen plumbing!
Tom - Atlanta, GA 30345
Review
Cody did a great job. Prompt, knowledgeable, diligent and skilled in his work. Also very personal able friendly.
Carl - Atlanta, GA 30327
Review
Really skilled plumbers with excellent communication and listened to concerns.
Natalie Thornburg - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Natalie! We appreciate your kind words about our skilled plumbers and their communication. Your feedback means a lot to us!

Review
Alex was knowledgeable, offered options and past experiences with my issues. Simply excellent customer support and im sure his tech skill is as superb
David - Atlanta, GA 30328
Review
Tim was great! On time, great communications, honest evaluation!
Laura - Atlanta, GA 30337
Review
Dawson was very knowledgeable and thorough. I would highly recommend him for any of your plumbing needs.
Jennifer - Atlanta, GA 30305
Review
Competent and performed same day resolution
Rhonda - Atlanta, GA 30305
Review
Very thorough and knowledgeable
Wayne - Atlanta, GA 30329
Review
Shane from Chen Plumbing was an absolute pleasure to work with. The work was A+ class quality and completed in a timely manner. Unlike some professionals, Shane had all the necessary supplies on the Van, gave the estimate and did all the work same day! Who can give deliverables better than that! Thank you again Shane, and thank you also Chen Plumbing
Darrell Short - Atlanta, GA 30310
Response from Chen Plumbing:

Thank you, Darrell! We're glad to hear you had such a great experience with Shane and that the work met your expectations. Your appreciation means a lot to us!

Review
Every tech that has shown up for Chen Plumbing has been knowledgeable, friendly, and completed the work correctly and without issues. Cody was no exception My only dissatisfaction would be with the all day window to get estimates.
Bob - Atlanta, GA 30340
Review
Very professional and thorough...great job.
Dale Chappell - Atlanta, GA 30306
Response from Chen Plumbing:

We’re glad to hear you had a great experience. Brylen works hard to take care of our customers, and it means a lot to see him recognized. We appreciate you choosing Chen Plumbing and for taking the time to share this

Review
Great service. Brylen is a great addition to the Chen team
Dwayne Dallas Queen - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you for the kind words. We’re grateful you had a great experience and we’re proud to have Brylen on our team. We appreciate you trusting Chen Plumbing to take care of your home.

Review
Great service. Have been using for years. Brylen is a great addition to the Chen team
Dwayne - Atlanta, GA 30324
Review
Dawson and the Chen Plumbing team were great to work with and very professional. Excellent communication and service.
Collin - Atlanta, GA 30307
Review
Dawson from Chen Plumbing came out and gave us a free estimate for replacing our electric water heater and then came back out to handle the installation. The overall experience was great- the Chen team was communicative, friendly and thorough. Dawson was friendly, welcomed questions and the installation was quick and easy. Highly recommend Dawson and Chen Plumbing.
Collin Rooney - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you for taking the time to share this. We’re glad Dawson was able to walk you through the estimate and then come back to take care of the installation. He does a great job making sure homeowners understand their options and feel comfortable asking questions. We appreciate you choosing Chen Plumbing and trusting our team with your home. We’ll be sure Dawson sees your kind words.

Review
I received the best service ever from Simeon. He was patient and very thorough when explaining what he was going to do. I would definitely use this company again. Excellent customer service!
Linda - Atlanta, GA 30349
Review
Excellent Service
Dave - Atlanta, GA 30342
Review
Great as always--- very professional and prompt
Jose - Atlanta, GA 30349
Review
Excellent service from Shane and the dispatching and scheduling teams!
Andrew Bromberg - Atlanta, GA 30318
Response from Chen Plumbing:

We’re glad to hear Shane took great care of you, and we’ll make sure he sees this. Our dispatch and scheduling team works hard behind the scenes to keep everything running smoothly, so this means a lot to all of us. Thank you for trusting Chen Plumbing.

Review
Very professional and customer focused.
Gerry Polk - Atlanta, GA 30319
Response from Chen Plumbing:

Thank you, Gerry! We appreciate your kind words and are glad to hear you found our service professional and customer-focused. Your feedback means a lot to us!

Review
Simeon was terrific!
Ann Starr - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, Ann! We're glad to hear you had a great experience with Simeon. Your feedback is greatly appreciated!

Review
Great service by Cody at Chen Plumbing. Stayed late and got the job done.
David Ginsburg - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, David! We appreciate your kind words about Cody and are glad you had a positive experience with our service.

Review
I would like to take a moment to thank Dawson and Austin for their total professional attitude from inspection to giving a quote to clean up. They showed great stamina and were polite and smiling throughout the project. And it was a huge project with busted and rusted main wrought iron sewer pipes going all the way out and halfway into the back yard. We wish them the very best.
Alka Kale - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Alka! We appreciate your kind words and are glad to hear that Dawson and Austin provided such professional service throughout your project. Wishing you all the best as well!