Main house sewer line backed up to both bathrooms today , checked found problem is outside near a big tree , we used excavator dug up replaced about 8 feet pipe was damaged and installed two clean outs today . Existing sewer line is old cast iron pipe to the street, it appears ok at this time .

For this customer they were having an error code 10 on the Rianni tankless water heater, we did a service on the unit by flushing it and cleaning the filters, in feb 2026. The customer called us out because she was having an issue with the unit. I powered the unit off and then back on and ran some hot water in the home. The code hasn’t appeared for the last 30 minutes. I looked inside of the venting from the outside of the home, and it appears that there is a bees nest of some sorts inside of the unit for the fresh air intake. From the exhaust portion of the unit there isn’t something on the bottom, I tried taking a video indicating what was in the vent but I couldn’t get a clear photo. At this time the customer wants to leave it alone and see if anything changes with it. I left the homeowner a quote for the recommend service and she will call us back if the code reappears.

Call for water line repair from provision restoration. Invoice states waterline was nicked during restoration work. Arrived and met with Miles. He showed me the work area. I spoke with Daniel at provision restoration to verify how to safely and properly shut down and restart equipment in work space. Made repair to waterline on half inch copper right at floor level. I was able to access crawlspace via small panel in floor. Slowly pressurized system and checked for other leaks. No other leaks t this time. Restarted equipment as directed and resealed containment space as it was when I arrived.

Found shut off valve for upstairs toilet leaking. Capped off toilet water line by customer request. Turned water back on and checked for leaks. No other issues at this time.

Shut off gas at the meter and disconnect gas line, replace gas line from meter to furnace and water heater in same area and install new tees and new shut off valves. Also run smaller gas line to gas dryer. Remove all unused and old gas lines from basement area. Test for proper operation. No leaks found after work completed.

Replaced leaking frost proof hose bib by driveway. Resealed with hydraulic cement and secured with two points of contact. Tested work to ensure proper function and no leaks. Nine were found.

Customer had a toilet leaking severely from the tank to bowl connection in the powder room. There was a leaking widespread lavatory faucet including the same bathroom. The primary bathroom on the second floor had two pedestal sinks missing pop up assemblies. Customer also had questions regarding a new toilet seat to replace existing seat with missing paint. Gave customer options for a new widespread faucet, two new pop up’s, as well as multiple toilet options. Customer opted to repair the existing toilet and declined further work since house is going to market. Tested work thoroughly to ensure proper function and no leaks. None were found.

Replaced water service from water meter to crawl space. Added customer shut off ball valve at water meter. Monitored water meter to insure there were no other leaks at this time.

Customer had debris coming from behind shower walls when showing. Gave options for repair on issues and additional options for various other work. Caulked seams between three piece shower and Informed customer on dry time.

Performed thorough evaluation of the home. Found leaks on multiple faucets including the main kitchen faucet, the downstairs lavatory faucet, the right hand sink on the main floor in the primary bath, and one left hand lavatory faucet including the upstairs bathroom. Water heater is 10 years old and is at recommended replacement. The garbage disposal is running poorly and shows heavy rust on the platform for the blades. Recommended having a reliable water shutoff for the whole home.

Customer called us out to figure out what kind of cartridge this was for his house in his shower. He has two shower valves and one of them the cartridge is leaking. They are both the same style of valve, which is indicating the Delta series 17 cartridge so I looked it up without taking anything apart, and the customer has stated that he already talked to Delta about Getting the replacement part for free so therefore the customer is wanting to wait until he gets the replacement cartridge in and then I’d come back to install the unit in the shower. The reason why we would be replacing the cartridges is due to the fact that the showerhead is constantly dripping however, the water pressure is just fine, but that is indicating that the cartridge has been failed. The house is 11 years old and it is time for that cartridge to be replaced at this time. There are no issues with the water heater and the water pressure. Everything is fine with that. It is just those two cartridges in the shower t

Installed customer requested water heater. Heater we installed was REHP80 Rinnai water heater. Removed old heater and installed new heater with new valve, 4.5gal thermal expansion tank/bracket, drip pan, and condensate pump. Secured water lines to wall and reconnected wiring. Informed customer about swapping door for better air to water heater and installing vent into wall to access air from garage. After install, briefly went over operation of heater and setting. Checked all areas of work for leaks and proper function. Heater was beginning to heat when leaving.

Customer needing her p trap taken apart to see if her earrings were in the trap upon arrival. Customer stated she dropped two earrings down the sink drain. Informed customer we could take apart the trap to see if we could find them. Gave customer estimate, customer approved estimate. Took apart p trap and was able to find one of the earrings. Cleaned the p trap completely and put it back together. Tested p trap for a leak. No leak found

Client called us out to check out a few plumbing issues in the home that is about to be listed for sale. There were a few different issues we addressed. The home had 4 different water pressure reducing valves for different sections of the home. This is not normal or correct. Water pressure was high on one side and not on the other side of home. We cut out those unnecessary pressure reducing valves and then piped the pipes back together. We added a new 1” pressure reducing valve and new ball valve shutoff in crawlspace area. We also added 2 isolation ball valves on the 3/4” lines running to other sections of home. Other repairs we did was rebuilding a Toto toilet with new fill valve, flapper, and braided supply line due to it not filling as it should. We also replaced a pop up assembly in the basement guest bathroom lavatory sink, and fixed the slinky drain in the car room bathroom. Turned water back on and all good. Client does have a copper line leak under the concrete slab of ho

Returned and installed new 75 gas water heater. Drained and removed the old 40 gallon water heaters. Reinstalled the 75 with a new drip pan, thermal expansion tank, and shutoffs. Tested all work to ensure proper function and no leaks, none were found.

Whole house shut off was an old gate valve that was not turning off. Replaced whole house shut off with new ball. Determined leak was on water service.

Found shower in guest restroom with low volume. Removed shower head and cleaned mineral buildup out. Reinstalled shower head and tested. No other issues at this time.

Today we checked water in basement floor again , we found another leak behind half bath in main floor , we cut few holes found the leak from a copper pipe ( pinhole leak ) , we cut out that section and fixed with new copper pipe and propress fitting , we cleaned job site , this job is not included fix drywall back

Replacement of the laundry sink faucet supply lines For this customer, the supply line for the laundry sink in the basement was leaking the shut off valves for the laundry sink worked. However, the cold supply line was leaking so what I recommended is instead of just replacing one of them we go ahead with the replacement of both of them just so it eliminates the leak factor of if it will happen again the customer said let’s go ahead and do it so that’s exactly what we did today Went ahead and knocked out to supply line replacements for the laundry sink. Water pressure was good 60 psi with the tankless fairly newer at this time. Everything is working properly put all the boxes that we took out of the utility room back in the room so the CUSTOMER didn’t have to, and they are all set.

Customer getting Luke warm water upon arrival. Customer stated after 1 or 2 showers the water goes Luke warm. Looked at customers 2 50 gal electric water heaters and informed customer due to age we would not be able to service them but could replace them. Gave customer estimate to replace both water heaters and rework the piping. Customer also wanted estimate to run two new gas lines. Left customer with both estimates

Replacement of the pressure reducing valve due to the fact that the current one isn’t the greatest material with it being plastic and brass the homeowner wants it be all brass configuration. Customer also has a vent pipe that is goes to nothing and doesn’t connect to any other drainage systems. I recommend to cap the line to prevent a sewer smell. We went ahead and replaced the pressure reducing valve from the zone NR three XL to the Watts 25ABPRV the 1 inch configuration. The main reason why we replaced it is because the customer wanted us to he wanted to all brass rather than brass in plastic so therefore we went ahead with what he wants the customer was already sitting at 60 psi and that is what it sits at now currently there is nothing wrong with the original pressure reducing valve. The customer just wanted it replaced For a more high-quality one so that’s what we delivered. The customer also had a weird sewer smell coming from the basement they have a surge ejector pump in the b

Returned to install new 1 inch Moen Flo with a new shutoff valve and flush both tanklesses. Installed new 1 inch Moen flo and flushed both tankless. Turned water back on to check for leaks and found no leaks. Helped customer set up Moen app and made sure it was working properly. Fired up both tankless to make sure they were getting hot, both tankless units are working properly. No leaks upon departure

Quote only

Call for water heater leaking and pressure regulating valve. Arrived and met with Alison. She stated that they had no hot water this morning, and when they checked the water heater there was water on the floor. Removed failed water heater and replaced with a new 40 gallon short water heater. Installed. Drip pan and new thermal expansion tank. New gas shut off valve and drip leg. We replaced the failed pressure regulating valve and installed a new whole house shut off valve. Pressurized and lit unit, set to standard heat.

Removed existing water heater and hauled away. Installed new gas line for water heater and tested. Furnished and install new 50 gallon gas water heater with new tank shut off and thermal expansion tanked. Also installed drip pan under heater. Tested all work and no leaks present at this time. Cleaned up work area. Also was able to adjust Prv for pressure to be below 80 psi.