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Plumber in Atlanta, GA

Expert Plumbing Repairs & Installations in Atlanta, GA – Reliable Service When You Need It Most

When you need a dependable plumber in Atlanta, GA, count on Chen Plumbing for expert service. Whether you’re dealing with a sudden leak, a stubborn clogged drain, or planning a full plumbing upgrade, our team has the knowledge and experience to handle it all. We specialize in a wide range of residential and commercial plumbing services, from emergency repairs to water heater installations, ensuring your home or business runs smoothly.

With Atlanta’s mix of historic homes and modern properties, plumbing issues can range from aging pipes to high water pressure concerns. Our skilled technicians understand the unique challenges Atlanta homeowners face and provide customized solutions to keep your plumbing system in top shape. We proudly serve neighborhoods throughout the metro area, including Buckhead, Midtown, Decatur, and beyond.

For reliable service and guaranteed satisfaction, trust Chen Plumbing to get the job done right. Call 678-621-6363 today or Contact Us Online to schedule a service with Atlanta’s trusted plumbing professionals.

Chen Plumbing Truck In Atlanta Georgia Grassy Area

Emergency Plumbing Services – Fast, Reliable, and Available When You Need Us

Atlanta’s weather can be unpredictable, and plumbing issues often arise at the worst times. Our emergency plumbing services ensure you get fast assistance for:

Drain Cleaning & Clog Removal – Keep Your Pipes Flowing Freely

A slow or clogged drain can quickly turn into a major issue if left unchecked. Our advanced drain cleaning services help keep your plumbing system running efficiently.

Many homes in historic neighborhoods have older pipes prone to buildup—regular maintenance can prevent costly repairs.

Water Heater Services – Efficient Repairs and Upgrades

Reliable hot water is essential for any home or business. We specialize in water heater repair, replacement, and maintenance, working with both tank and tankless systems.

We provide reliable water heater solutions to ensure you always have hot water when you need it.

Sewer Line Services – Advanced Solutions for a Common Atlanta Problem

Sewer line issues can cause significant disruptions, particularly in areas with older plumbing infrastructure like Grant Park and Candler Park. We use the latest technology to diagnose and resolve sewer line problems efficiently.

Leak Detection & Repair – Protect Your Home from Hidden Damage

Hidden leaks can waste thousands of gallons of water and lead to costly damage. Our non-invasive leak detection services identify and fix leaks before they cause major issues.

If you’ve noticed an unexplained increase in your water bill in Atlanta, let us pinpoint the problem and provide a solution.

Toilet Repairs & Installations – Reliable Solutions for Every Bathroom

A faulty toilet can be a daily frustration. Whether it’s constantly running, failing to flush properly, or leaking, we offer fast and effective toilet repair and installation services.

For businesses and homeowners in Atlanta, GA, we provide modern, eco-friendly toilet upgrades to save water and lower utility costs.

Garbage Disposal Repairs & Replacements – Keep Your Kitchen Running Smoothly

A broken garbage disposal can disrupt your daily routine. Whether your disposal is jammed, leaking, or making strange noises, we provide quick and efficient repairs.

Atlanta’s many condos and apartment complexes rely on properly working garbage disposals—our team ensures yours is operating at peak performance.

Whole-Home Repiping – A Smart Investment for Older Atlanta Homes

Many historic homes in Druid Hills and East Point still have outdated plumbing systems that can lead to frequent leaks and water pressure issues. Our repiping services provide a long-term solution by upgrading old pipes to modern, durable materials.

Commercial Plumbing Services – Keeping Atlanta’s Businesses Running Smoothly

From restaurants in Ponce City Market to office buildings in Buckhead, we provide comprehensive commercial plumbing services tailored to business needs.

Why Choose Chen Plumbing for Your Plumbing Needs in Atlanta GA?

When it comes to plumbing services in Atlanta, 678-621-6363 stands out from the crowd. Our team is dedicated to providing top-quality service, honest pricing, and timely repairs. Whether you’re dealing with a leaking pipe, a clogged drain, or a water heater issue, we have the experience and expertise to get the job done right. We’re always just a phone call away—call 678-621-6363 for fast and reliable plumbing service in Atlanta. We look forward to helping you with all your plumbing needs.

For more helpful plumbing tips and services, check out these related articles:

Schedule Your Plumbing Service Today!

Don’t wait until a minor plumbing issue becomes a major problem. At Chen Plumbing, we are dedicated to providing timely, reliable, and high-quality plumbing services in Atlanta, GA. Our team of experienced professionals is ready to tackle any plumbing challenge, ensuring your home or business remains comfortable and functional. From emergency repairs to routine maintenance and installations, we handle it all with the utmost care and precision.

For reliable plumbing services in Atlanta, GA, trust Chen Plumbing. Contact us today at 678-621-6363 or visit our Contact Us page to schedule a service or request a free quote. Your satisfaction is our priority! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Atlanta, GA.

Recent Jobs and Reviews in Atlanta, GA

Rated 4.9 out of 5 stars based on 481 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.

Job Locations and Reviews

Review
Fixed the issue efficiently
Melanie - Atlanta, GA 30306
Customer stated that there was a leak on main water line pipe coming through foundation wall. Customer had dug up water line at foundation wall. Took a look and stated to customer that we will need to replace piping through foundation wall and gave customer estimate to do so. At this time, customer didn’t want to proceed with any repairs.
Customer stated that there was a leak on main water line pipe coming through foundation wall. Customer had dug up water line at foundation wall. Took a look and stated to customer that we will need to replace piping through foundation wall and gave customer estimate to do so. At this time, customer didn’t want to proceed with any repairs.
Simeon R.
Simeon R. Checked in
Customer stated that there was a leak on main water line pipe coming through foundation wall. Customer had dug up water line at foundation wall. Took a look and stated to customer that we will need to replace piping through foundation wall and gave customer estimate to do so. At this time, customer didn’t want to proceed with any repairs.
Atlanta, GA 30327
Customer stated that they weren’t getting hot water. Found that water heaters are piped in series and the heater that is doing all the heating went out. Was able to relight water heater. Stood by water heater and water heater was heating for about 15 minutes without shutting off. Stated to customer that if water heater goes out again, let us know. Also gave customer price to pipe water heater heaters in parallel. Tested faucet in basement and it was getting hot water.
Customer stated that they weren’t getting hot water. Found that water heaters are piped in series and the heater that is doing all the heating went out. Was able to relight water heater. Stood by water heater and water heater was heating for about 15 minutes without shutting off. Stated to customer that if water heater goes out again, let us know. Also gave customer price to pipe water heater heaters in parallel. Tested faucet in basement and it was getting hot water.
Simeon R.
Simeon R. Checked in
Customer stated that they weren’t getting hot water. Found that water heaters are piped in series and the heater that is doing all the heating went out. Was able to relight water heater. Stood by water heater and water heater was heating for about 15 minutes without shutting off. Stated to customer that if water heater goes out again, let us know. Also gave customer price to pipe water heater heaters in parallel. Tested faucet in basement and it was getting hot water.
Atlanta, GA 30329
Tim C.
Tim C. Checked in
kitchen plumbing hookup
Atlanta, GA 30318
Called Electrician to take care of it
Called Electrician to take care of it
Tim C.
Tim C. Checked in
Called Electrician to take care of it
Atlanta, GA 30313
Urgent call , arrived in 7 mins after call , found upstair toilet tank leak water all over in bathroom floor and caused leak down to ceiling below , we fixed by did toilet tank rebuild with new supply line , fill valve , Kohler flush valve seal .
Urgent call , arrived in 7 mins after call , found upstair toilet tank leak water all over in bathroom floor and caused leak down to ceiling below , we fixed by did toilet tank rebuild with new supply line , fill valve , Kohler flush valve seal .
Tim C.
Tim C. Checked in
Urgent call , arrived in 7 mins after call , found upstair toilet tank leak water all over in bathroom floor and caused leak down to ceiling below , we fixed by did toilet tank rebuild with new supply line , fill valve , Kohler flush valve seal .
Atlanta, GA 30318
This customer we had installed a water heater in the ceiling that is on a support in the ceiling. The prior water heater failed as a result. There was no hot water so therefore we installed the new unit once the new unit was installed. There are no leaks at the thermal expansion tank with the bracket on the left side of the water heater. Installed the return vent back the way it was cleaned up the area to ensure a proper job once installed there are no leaks. No leaks on the pre-existing gate valves and the customer is all set. Also replaced a customer supplied garbage disposal that the customer had on hand replaced the bracket at a new putty install the new garbage disposal. It was hardwired once complete. We tested for a leak. No leaks garbage disposal works just fine. The customer is all set
This customer we had installed a water heater in the ceiling that is on a support in the ceiling. The prior water heater failed as a result. There was no hot water so therefore we installed the new unit once the new unit was installed. There are no leaks at the thermal expansion tank with the bracket on the left side of the water heater. Installed the return vent back the way it was cleaned up the area to ensure a proper job once installed there are no leaks. No leaks on the pre-existing gate valves and the customer is all set. Also replaced a customer supplied garbage disposal that the customer had on hand replaced the bracket at a new putty install the new garbage disposal. It was hardwired once complete. We tested for a leak. No leaks garbage disposal works just fine. The customer is all set
Shane  S.
Shane S. Checked in
This customer we had installed a water heater in the ceiling that is on a support in the ceiling. The prior water heater failed as a result. There was no hot water so therefore we installed the new unit once the new unit was installed. There are no leaks at the thermal expansion tank with the bracket on the left side of the water heater. Installed the return vent back the way it was cleaned up the area to ensure a proper job once installed there are no leaks. No leaks on the pre-existing gate valves and the customer is all set. Also replaced a customer supplied garbage disposal that the customer had on hand replaced the bracket at a new putty install the new garbage disposal. It was hardwired once complete. We tested for a leak. No leaks garbage disposal works just fine. The customer is all set
Atlanta, GA 30313
Call for faucet installation and water heater flush.

Met with Andrew and he expressed that he would like a kitchen faucet installed, and asked about flushing the water heater.

I installed the customer provided kitchen faucet. While installing I noted that the soap dispenser was poorly installed and is severely bent. I discussed this with Andrew, who stated that he is not concerned with the old soap dispenser, as he has plans of installing a water filtration faucet installed that space. I discussed the options for installing a reverse osmosis system, and have attached an estimate for installing that system. This includes the system, faucet, and alternative location (inside utility closet, to save space under the sink). 

I discussed the benefits of our maintenance membership program, as it also includes an annual water heater flush. I also recommend replacing pressure regulating valve as soon as possible.
Call for faucet installation and water heater flush.

Met with Andrew and he expressed that he would like a kitchen faucet installed, and asked about flushing the water heater.

I installed the customer provided kitchen faucet. While installing I noted that the soap dispenser was poorly installed and is severely bent. I discussed this with Andrew, who stated that he is not concerned with the old soap dispenser, as he has plans of installing a water filtration faucet installed that space. I discussed the options for installing a reverse osmosis system, and have attached an estimate for installing that system. This includes the system, faucet, and alternative location (inside utility closet, to save space under the sink). 

I discussed the benefits of our maintenance membership program, as it also includes an annual water heater flush. I also recommend replacing pressure regulating valve as soon as possible.
Shawn B.
Shawn B. Checked in
Call for faucet installation and water heater flush. Met with Andrew and he expressed that he would like a kitchen faucet installed, and asked about flushing the water heater. I installed the customer provided kitchen faucet. While installing I noted that the soap dispenser was poorly installed and is severely bent. I discussed this with Andrew, who stated that he is not concerned with the old soap dispenser, as he has plans of installing a water filtration faucet installed that space. I discussed the options for installing a reverse osmosis system, and have attached an estimate for installing that system. This includes the system, faucet, and alternative location (inside utility closet, to save space under the sink). I discussed the benefits of our maintenance membership program, as it also includes an annual water heater flush. I also recommend replacing pressure regulating valve as soon as possible.
Atlanta, GA 30312
Busted pipe upon arrival. Customer stated the water is running constantly. After going in house found a half inch copper line cut and constantly spraying at full pressure, since there is no shutoff for this individual unit informed customer we could cut the line live and install a new ball valve. Gave customer estimate, customer approved estimate. Installed new half inch ball valve and shut it off to stop the leak. Also shutoff water heater because it was leaking as well. The leak is now stopped but the house is under 2 inches of water across the floor. There is also no heat or electricity in the house so more leaks may come if the temperature gets low enough.
Busted pipe upon arrival. Customer stated the water is running constantly. After going in house found a half inch copper line cut and constantly spraying at full pressure, since there is no shutoff for this individual unit informed customer we could cut the line live and install a new ball valve. Gave customer estimate, customer approved estimate. Installed new half inch ball valve and shut it off to stop the leak. Also shutoff water heater because it was leaking as well. The leak is now stopped but the house is under 2 inches of water across the floor. There is also no heat or electricity in the house so more leaks may come if the temperature gets low enough.
Chase B.
Chase B. Checked in
Busted pipe upon arrival. Customer stated the water is running constantly. After going in house found a half inch copper line cut and constantly spraying at full pressure, since there is no shutoff for this individual unit informed customer we could cut the line live and install a new ball valve. Gave customer estimate, customer approved estimate. Installed new half inch ball valve and shut it off to stop the leak. Also shutoff water heater because it was leaking as well. The leak is now stopped but the house is under 2 inches of water across the floor. There is also no heat or electricity in the house so more leaks may come if the temperature gets low enough.
Atlanta, GA 30315
Review
Wonderful experience!
Meredith - Atlanta, GA 30309
Kitchen sink clogged upon arrival. Customer stated the sink backs up. Informed customer we could run a cable down the line to clear the blockage. Gave customer estimate, customer approved estimate. Ran cable down the line and cleared the blockage. Filled up the sink multiple times and it is no longer backing up and is making it to the clean out. Sink is draining properly upon departure
Kitchen sink clogged upon arrival. Customer stated the sink backs up. Informed customer we could run a cable down the line to clear the blockage. Gave customer estimate, customer approved estimate. Ran cable down the line and cleared the blockage. Filled up the sink multiple times and it is no longer backing up and is making it to the clean out. Sink is draining properly upon departure
Chase B.
Chase B. Checked in
Kitchen sink clogged upon arrival. Customer stated the sink backs up. Informed customer we could run a cable down the line to clear the blockage. Gave customer estimate, customer approved estimate. Ran cable down the line and cleared the blockage. Filled up the sink multiple times and it is no longer backing up and is making it to the clean out. Sink is draining properly upon departure
Atlanta, GA 30309
Review
Excellent service!
Todd - Atlanta, GA 30339
Customer had toilet stoppage only affecting toilet ran water throughout the house no affect to stoppage. Cleared stoppage with auger, then flush toilet several times to ensure proper drainage function. Also replaced fill valve flapper in back toilet ran water and flush toilet to check for leaks.
Customer had toilet stoppage only affecting toilet ran water throughout the house no affect to stoppage. Cleared stoppage with auger, then flush toilet several times to ensure proper drainage function. Also replaced fill valve flapper in back toilet ran water and flush toilet to check for leaks.
Cody A.
Cody A. Checked in
Customer had toilet stoppage only affecting toilet ran water throughout the house no affect to stoppage. Cleared stoppage with auger, then flush toilet several times to ensure proper drainage function. Also replaced fill valve flapper in back toilet ran water and flush toilet to check for leaks.
Atlanta, GA 30316
Reroute the drain for washing machine and laundry sink in basement ceiling, then ran down from closet , break concrete floor connect to the pipe in slab , add a clean out inside the closet . Fixed concrete back
Reroute the drain for washing machine and laundry sink in basement ceiling, then ran down from closet , break concrete floor connect to the pipe in slab , add a clean out inside the closet . Fixed concrete back
Tim C.
Tim C. Checked in
Reroute the drain for washing machine and laundry sink in basement ceiling, then ran down from closet , break concrete floor connect to the pipe in slab , add a clean out inside the closet . Fixed concrete back
Atlanta, GA 30345
Client called us out to take a look at a couple different plumbing issues in the home. Water pressure was 75 psi, which is getting close to that high mark of 79 psi. Safe range is 50-79 psi. Pressure will increase over time as the pressure reducing valve wares and gets older. Once it is too high, pressure reducing valve will need to be replaced to prevent possible future plumbing issues in the home. In the guest bedroom bathroom the toilet has the American standard vormax flush system. It is not functioning properly therefore the toilet need to be rebuilt with new flush assembly and fill valve. We collected for that repair today, and ordered the part for the flush assembly. Once we have in hand we will come back out and get it put in for customer. Also, in daughter’s bedroom bathroom, there was a strong sewage smell around the lavatory sink. Looked below and found an air admittance valve. That AAV had failed and was stuck open allowing the sewer smells out into the room. We replaced th
Client called us out to take a look at a couple different plumbing issues in the home. Water pressure was 75 psi, which is getting close to that high mark of 79 psi. Safe range is 50-79 psi. Pressure will increase over time as the pressure reducing valve wares and gets older. Once it is too high, pressure reducing valve will need to be replaced to prevent possible future plumbing issues in the home. In the guest bedroom bathroom the toilet has the American standard vormax flush system. It is not functioning properly therefore the toilet need to be rebuilt with new flush assembly and fill valve. We collected for that repair today, and ordered the part for the flush assembly. Once we have in hand we will come back out and get it put in for customer. Also, in daughter’s bedroom bathroom, there was a strong sewage smell around the lavatory sink. Looked below and found an air admittance valve. That AAV had failed and was stuck open allowing the sewer smells out into the room. We replaced th
Brylen W.
Brylen W. Checked in
Client called us out to take a look at a couple different plumbing issues in the home. Water pressure was 75 psi, which is getting close to that high mark of 79 psi. Safe range is 50-79 psi. Pressure will increase over time as the pressure reducing valve wares and gets older. Once it is too high, pressure reducing valve will need to be replaced to prevent possible future plumbing issues in the home. In the guest bedroom bathroom the toilet has the American standard vormax flush system. It is not functioning properly therefore the toilet need to be rebuilt with new flush assembly and fill valve. We collected for that repair today, and ordered the part for the flush assembly. Once we have in hand we will come back out and get it put in for customer. Also, in daughter’s bedroom bathroom, there was a strong sewage smell around the lavatory sink. Looked below and found an air admittance valve. That AAV had failed and was stuck open allowing the sewer smells out into the room. We replaced th
Atlanta, GA 30339
Customer has what appears to be a 1/2 pound meter and a 400k btu pool heater that runs in the winter. Recommended having AGL come out to tally btu pull and resize ,enter as needed.
Customer has what appears to be a 1/2 pound meter and a 400k btu pool heater that runs in the winter. Recommended having AGL come out to tally btu pull and resize ,enter as needed.
Cody B.
Cody B. Checked in
Customer has what appears to be a 1/2 pound meter and a 400k btu pool heater that runs in the winter. Recommended having AGL come out to tally btu pull and resize ,enter as needed.
Atlanta, GA 30324
Toilet clogged upon arrival. Customer stated he believes too much toilet paper was stuck in the toilet and it stopped flushing. Informed customer we could run the toilet auger through the toilet to clear it. Gave customer estimate. Customer approved estimate. Ran toilet auger and cleared the toilet. Flushed toilet multiple times and it was working properly. Toilet is working properly upon departure
Toilet clogged upon arrival. Customer stated he believes too much toilet paper was stuck in the toilet and it stopped flushing. Informed customer we could run the toilet auger through the toilet to clear it. Gave customer estimate. Customer approved estimate. Ran toilet auger and cleared the toilet. Flushed toilet multiple times and it was working properly. Toilet is working properly upon departure
Chase B.
Chase B. Checked in
Toilet clogged upon arrival. Customer stated he believes too much toilet paper was stuck in the toilet and it stopped flushing. Informed customer we could run the toilet auger through the toilet to clear it. Gave customer estimate. Customer approved estimate. Ran toilet auger and cleared the toilet. Flushed toilet multiple times and it was working properly. Toilet is working properly upon departure
Atlanta, GA 30309
For those customer, the water pressure was low whenever the appliances were being used and or the rest of the house what I recommended is to replace the pressure reducing valve with a stronger one and adjust it to 65 pounds we did that in completed the task to add to the vacuum breakers on the exterior hose bibs were failed and I recommended replacing those as well so that is exactly what we did replace both vacuum breakers. In addition to that Moen cartridge for the shower needed to be replaced in the upstairs guest hallway once replaced there’s no leak went back with clear caulk for the trim and the customer is all set.
For those customer, the water pressure was low whenever the appliances were being used and or the rest of the house what I recommended is to replace the pressure reducing valve with a stronger one and adjust it to 65 pounds we did that in completed the task to add to the vacuum breakers on the exterior hose bibs were failed and I recommended replacing those as well so that is exactly what we did replace both vacuum breakers. In addition to that Moen cartridge for the shower needed to be replaced in the upstairs guest hallway once replaced there’s no leak went back with clear caulk for the trim and the customer is all set.
Shane  S.
Shane S. Checked in
For those customer, the water pressure was low whenever the appliances were being used and or the rest of the house what I recommended is to replace the pressure reducing valve with a stronger one and adjust it to 65 pounds we did that in completed the task to add to the vacuum breakers on the exterior hose bibs were failed and I recommended replacing those as well so that is exactly what we did replace both vacuum breakers. In addition to that Moen cartridge for the shower needed to be replaced in the upstairs guest hallway once replaced there’s no leak went back with clear caulk for the trim and the customer is all set.
Atlanta, GA 30318
Need special part
Need special part
Tim C.
Tim C. Checked in
Need special part
Atlanta, GA 30360
Review
james thomson - Atlanta, GA 30327
Response from Chen Plumbing:

We really appreciate you taking the time to leave a review! Thank you for choosing us, James, and we are always here if you need anything.

Review
Excellent
James - Atlanta, GA 30327
Customer had two loose faucets. Attempted to tighten one. Tighten the other. informed customer faucet could loosen up due to age. Faucets are 20 years old. Gave suggestions for replacement/repairs. Customer wants to get new faucet for one faucet that wouldn’t tighten.
Customer had two loose faucets. Attempted to tighten one. Tighten the other. informed customer faucet could loosen up due to age. Faucets are 20 years old. Gave suggestions for replacement/repairs. Customer wants to get new faucet for one faucet that wouldn’t tighten.
Cody A.
Cody A. Checked in
Customer had two loose faucets. Attempted to tighten one. Tighten the other. informed customer faucet could loosen up due to age. Faucets are 20 years old. Gave suggestions for replacement/repairs. Customer wants to get new faucet for one faucet that wouldn’t tighten.
Atlanta, GA 30327
Review
Excellent service!
Richard - Atlanta, GA 30345
Atlanta, GA - Customer wanted to identify material of water service dug down to find pex for water service. Bad fitting in ground when digging down fitting started to leak replaced small section and checked for leaks.
Cody A.
Cody A. Checked in
Customer wanted to identify material of water service dug down to find pex for water service. Bad fitting in ground when digging down fitting started to leak replaced small section and checked for leaks.
Atlanta, GA 30345
Review
Gabriel Solomon - Atlanta, GA 30312
Response from Chen Plumbing:

We really appreciate you taking a moment to leave a review! Thank you for choosing us, Gabriel, and we are always here if you need anything.

Review
Brylen was very knowledgeable and helpful when replacing the water heater.
Gabriel - Atlanta, GA 30312
Client called us out due to their 9 yr old 50 gal ao smith electric water heater having some issues inconsistently heating/working properly without tripping the reset button. Checked home water pressure and it was perfect at 55 psi, safe range is 50-79psi. We replaced that failed water heater on pedestal in garage on cpvc with new Rheem pro series 50 gal electric water heater installed up to code in new water heater pan with new ball valve shutoff and new properly supported thermal expansion tank per code. We did have to remove the meter on the wall in order to get old one out and new one in. After installation we put it back on and tested. No leaks or issues. Got all air out and turned power on. 

6 yr manufacturer warranty 
2 yr labor with Service membership!
Client called us out due to their 9 yr old 50 gal ao smith electric water heater having some issues inconsistently heating/working properly without tripping the reset button. Checked home water pressure and it was perfect at 55 psi, safe range is 50-79psi. We replaced that failed water heater on pedestal in garage on cpvc with new Rheem pro series 50 gal electric water heater installed up to code in new water heater pan with new ball valve shutoff and new properly supported thermal expansion tank per code. We did have to remove the meter on the wall in order to get old one out and new one in. After installation we put it back on and tested. No leaks or issues. Got all air out and turned power on. 

6 yr manufacturer warranty 
2 yr labor with Service membership!
Brylen W.
Brylen W. Checked in
Client called us out due to their 9 yr old 50 gal ao smith electric water heater having some issues inconsistently heating/working properly without tripping the reset button. Checked home water pressure and it was perfect at 55 psi, safe range is 50-79psi. We replaced that failed water heater on pedestal in garage on cpvc with new Rheem pro series 50 gal electric water heater installed up to code in new water heater pan with new ball valve shutoff and new properly supported thermal expansion tank per code. We did have to remove the meter on the wall in order to get old one out and new one in. After installation we put it back on and tested. No leaks or issues. Got all air out and turned power on. 6 yr manufacturer warranty 2 yr labor with Service membership!
Atlanta, GA 30312
Customer had a toilet backing up on the main floor bathroom. Stoppage appeared to topically be a waste and paper stoppage. Ran the auger after customer approved work. Pulled rags out of the toilet trap to clear the stoppage. Tested toilet to ensure proper flush.
Customer had a toilet backing up on the main floor bathroom. Stoppage appeared to topically be a waste and paper stoppage. Ran the auger after customer approved work. Pulled rags out of the toilet trap to clear the stoppage. Tested toilet to ensure proper flush.
Cody B.
Cody B. Checked in
Customer had a toilet backing up on the main floor bathroom. Stoppage appeared to topically be a waste and paper stoppage. Ran the auger after customer approved work. Pulled rags out of the toilet trap to clear the stoppage. Tested toilet to ensure proper flush.
Atlanta, GA 30331
Customer has tenant in unit 1 that had a leaking hot stop for washing machine box. Noted that the box is installed over an electrical outlet and appears to not have enough space for the vertical for the trap. Couldn’t recommend any repairs with the current placement of the box. Left price to run box and it’s new plumbing behind the washing machine. Tightened the packing nuts on the valves as a courtesy, and temporary stop gap measure.
Customer has tenant in unit 1 that had a leaking hot stop for washing machine box. Noted that the box is installed over an electrical outlet and appears to not have enough space for the vertical for the trap. Couldn’t recommend any repairs with the current placement of the box. Left price to run box and it’s new plumbing behind the washing machine. Tightened the packing nuts on the valves as a courtesy, and temporary stop gap measure.
Cody B.
Cody B. Checked in
Customer has tenant in unit 1 that had a leaking hot stop for washing machine box. Noted that the box is installed over an electrical outlet and appears to not have enough space for the vertical for the trap. Couldn’t recommend any repairs with the current placement of the box. Left price to run box and it’s new plumbing behind the washing machine. Tightened the packing nuts on the valves as a courtesy, and temporary stop gap measure.
Atlanta, GA 30308
Customer had a water heater leaking in her basement. Removed the old heater and installed a new 50 gallon gas water heater. Reconnected to existing water, gas, and vent piping with a new shutoff, thermal expansion tank, and drip pan. No leaks were found on new work. New heater lit up and is functioning well.
Customer had a water heater leaking in her basement. Removed the old heater and installed a new 50 gallon gas water heater. Reconnected to existing water, gas, and vent piping with a new shutoff, thermal expansion tank, and drip pan. No leaks were found on new work. New heater lit up and is functioning well.
Cody B.
Cody B. Checked in
Customer had a water heater leaking in her basement. Removed the old heater and installed a new 50 gallon gas water heater. Reconnected to existing water, gas, and vent piping with a new shutoff, thermal expansion tank, and drip pan. No leaks were found on new work. New heater lit up and is functioning well.
Atlanta, GA 30345
Call for water leak near meter.

Arrived and met with Christopher. He states that the water bill was several thousand gallons over normal use, and the streamlabs external monitor did not detect unusual flow inside the home. 

There is standing water at the water meter.

I dug up near water meter and found a sharkbite fittings in the ground. Sharkbite compression collar was not wrapped, and has subsequently fractured. Removed sharkbite and section of pipe, installed correct fittings and pressurized home. Showed Christopher the other work that has been done, and recommend replacing waterline when feasible to reduce risk of multiple repairs failing. 

While on site we also discussed home water filtration, and I am providing an estimate for a Halo carbon whole house water filtration system, as well as the waterline replacement. For the whole house water filtration estimate, it is a general estimate which includes the cost to cut drywall and reroute (if required, if not this will be removed
Call for water leak near meter.

Arrived and met with Christopher. He states that the water bill was several thousand gallons over normal use, and the streamlabs external monitor did not detect unusual flow inside the home. 

There is standing water at the water meter.

I dug up near water meter and found a sharkbite fittings in the ground. Sharkbite compression collar was not wrapped, and has subsequently fractured. Removed sharkbite and section of pipe, installed correct fittings and pressurized home. Showed Christopher the other work that has been done, and recommend replacing waterline when feasible to reduce risk of multiple repairs failing. 

While on site we also discussed home water filtration, and I am providing an estimate for a Halo carbon whole house water filtration system, as well as the waterline replacement. For the whole house water filtration estimate, it is a general estimate which includes the cost to cut drywall and reroute (if required, if not this will be removed
Shawn B.
Shawn B. Checked in
Call for water leak near meter. Arrived and met with Christopher. He states that the water bill was several thousand gallons over normal use, and the streamlabs external monitor did not detect unusual flow inside the home. There is standing water at the water meter. I dug up near water meter and found a sharkbite fittings in the ground. Sharkbite compression collar was not wrapped, and has subsequently fractured. Removed sharkbite and section of pipe, installed correct fittings and pressurized home. Showed Christopher the other work that has been done, and recommend replacing waterline when feasible to reduce risk of multiple repairs failing. While on site we also discussed home water filtration, and I am providing an estimate for a Halo carbon whole house water filtration system, as well as the waterline replacement. For the whole house water filtration estimate, it is a general estimate which includes the cost to cut drywall and reroute (if required, if not this will be removed
Atlanta, GA 30345
Installed his and hers widespread faucet in master bathroom. Tested to ensure proper function and a leak free install. No further issue at this time.
Installed his and hers widespread faucet in master bathroom. Tested to ensure proper function and a leak free install. No further issue at this time.
Dawson F.
Dawson F. Checked in
Installed his and hers widespread faucet in master bathroom. Tested to ensure proper function and a leak free install. No further issue at this time.
Atlanta, GA 30350
Replaced basement sewerage ejector pump with a new Zoeller M264 pump , we also installed a new basin lid as well
Replaced basement sewerage ejector pump with a new Zoeller M264 pump , we also installed a new basin lid as well
Tim C.
Tim C. Checked in
Replaced basement sewerage ejector pump with a new Zoeller M264 pump , we also installed a new basin lid as well
Atlanta, GA 30306
Review
Weve been using Tim Chen Plumbing at home and at my business for 20+ years. Always satisfied with the experience. I cannot recommend them more highly.
Carlos Garcia - Atlanta, GA 30340
Response from Chen Plumbing:

It means so much to hear you have trusted us for over 20 years! We truly appreciate your loyalty and kind words, Carlos. Thank you for continuing to choose us for your home needs!

Review
Dawson and the young man with him were very informative about what needed to be done. They explained what the issue was and what the remedy would be as well as the price and timetable. I appreciate it the information and gave me good insight in terms of the direction I need to go. They were very knowledgeable and explained in detail.
Debbie Morse - Atlanta, GA 30314
Response from Chen Plumbing:

We are so glad Dawson and his teammate took the time to explain everything clearly and help you understand your options! It means a lot to hear you felt informed and confident about the next steps. Thank you for sharing your experience, Debbie!

Review
Chris Bupp - Atlanta, GA 30360
Response from Chen Plumbing:

We really appreciate you taking the time to leave a review! Thank you for choosing us, Chris, and we are always here if you need anything.

Review
Shawn did a great job addressing my issue and explaining all the options I have to find the right balance or speed, durability, and cost. Great guy and great work
Chris - Atlanta, GA 30360
Review
Brylen from Chen Plumbing was awesome and got the job done quickly and most importantly, correctly.
Thomas - Atlanta, GA 30316
Review
Simeon was great. He explained everything he was doing and gave me many opportunities to ask questions. He worked quickly. I was impressed that the company could get someone here on Monday of a long holiday weekend. Would definitely recommend the company and Simeon to others.
Karen - Atlanta, GA 30319
Review
Chen plumbing delivers a quality of work that stands clearly above their competitors. Likewise, Chen plumbing is timely, responsive and highly professional. I have used Chen plumbing for years, both in residential and commercial settings, and I am always blown away with how quickly and efficiently they get the job done. And I am always impressed with the finished job.
Nick - Atlanta, GA 30339
Review
Shawn was personable and professional. He came out to give us a quote for a new hot water heater. I asked for his expertise about a lantern in the front yard. He went above and beyond by explaining a gas hookups inside and outside of the home.
Angie - Atlanta, GA 30345
Review
Very courteous
Tim - Atlanta, GA 30345
Review
Excellent recommended
Jon - Atlanta, GA 30345
Review
Thanks, Cody, for all your hard and thoughtful work
Michael - Atlanta, GA 30327
Review
Chen Plumbing customer service was very professional. Kept me updated on appointments. Chase and crew were very professional. Kept me updated throughout entire process. Able to locate and fix a main water line issue that 2 other plumbers would not address. Entire process was quick and efficient. I will use them again!!!
Karin - Atlanta, GA 30345
Review
Was able to schedule an appointment quickly. Willing to investigate and determine problem when other plumbers werent. Kept me updated throughout the process, including about cost. Completed process in a timely matter and cleaned up completely before leaving. Was professional throughout entire process. Will definitely use again!
Karin Magill - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you for the thoughtful review, Karin. We are glad our team was able to take the time to find the issue, keep you informed, and leave everything clean and in order. We truly appreciate your trust and look forward to helping again.

Review
A+ company!!! Highly recommend.
Kris - Atlanta, GA 30329
Review
Shawn was well versed in identifying the problem, sharing options, and getting our water heater replaced same day!
Kelsey - Atlanta, GA 30319
Review
Professional and straightforward. Completed ice machine installation and pipe fix as needed. Bryan was great. Would recommend.
Amy Buice - Atlanta, GA 30317
Response from Chen Plumbing:

Thank you for the review, Amy. We are glad Brylen took good care of the installation and repairs and kept everything clear and efficient. We truly appreciate the recommendation.

Review
Cody A. Was extremely helpful resolving our issue with our fireplace gas line. He was thorough and insightful and helped us picked the best solution that matched our safety and price needs.
Danielle - Atlanta, GA 30345
Review
Excellent service
Jessica - Atlanta, GA 30338
Review
Communication, courtesy, thorough explanations of what was needed and why. You can’t ask for better service!!
Bob - Atlanta, GA 30345
Review
No
Kris - Atlanta, GA 30329
Review
Courtney Baur - Atlanta, GA 30340
Response from Chen Plumbing:

Courtney, thank you for taking the time to leave a review. We appreciate the opportunity to serve you and are here if you ever need anything.

Review
Braulio was super helpful and communicative. He offered advice for the future and did a clean, fast job.
Courtney - Atlanta, GA 30340
Review
Shane did a great job and got all my plumbing issues fixed quickly!
Ann Cone - Atlanta, GA 30312
Response from Chen Plumbing:

Ann, thank you so much for the kind words. We are glad Shane was able to get everything fixed quickly and make the process easy. We truly appreciate your trust.

Review
Sheila Jutan - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you for the five star review, Sheila. We really appreciate you sharing your support. Please let us know if you ever need anything.

Review
No hot water
Jean O H - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you for the review, Jean. We are sorry you had to deal with no hot water, and we are glad our team could help get things sorted out. Please let us know if anything else comes up.

Review
Excellent service
Jean - Atlanta, GA 30309
Review
Brylen did a great job - did not shy away from exploring the crawl space, did a thorough job, explained things well, and had a great demeanor. I will request him again!
Angela Withington - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you for the thoughtful review, Angela. We are glad Brylen took his time, explained everything clearly, and made the visit comfortable. We appreciate you saying you would ask for him again.

Review
Cody A. was sent out by Chen Plumbing to diagnose my shower leak. He was very honest and knowledgeable and saved me a lot of money. I highly recommend Chen Plumbing.
cedric oglesby - Atlanta, GA 30331
Response from Chen Plumbing:

Thank you for sharing your experience, Cedric. We are glad Cody was able to explain everything clearly and help you find a cost effective solution. We truly appreciate the recommendation.

Review
Great Service
Fahad - Atlanta, GA 30324
Review
Shane was efficient, knowledgeable, friendly, and thorough. We enjoyed talking with him as well as appreciating his work.
Skip - Atlanta, GA 30312
Review
Very responsive and great communication.
Andrea Bradley - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you for the nice review, Andrea. We are glad our team was able to stay in touch and take care of things quickly. Please let us know if you ever need anything.

Review
I've used Chen plumbing for years at home and at my place of business, so yesterday when we had a carbon monoxide issue I didn't hesitate for a second - I knew who to call. Due to the nature of our business, they understood what an emergency this was and were here within an hour and stayed until 2am until the jobs were complete (yes, multiple issues). They were knowledgeable, patient and thorough. Chase personally called me this morning on his day off to be sure everything was satisfactory and to go over a few more things with me. I am very impressed with his attentiveness and follow through! Huge kudos for Chase and Chen plumbing! Thank you!!
mary ann miller - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you for sharing this, Mary Ann. We are truly grateful for the trust you have placed in us over the years, and we are glad our team could respond quickly and stay with you until everything was safe. It means a great deal to hear how much you appreciated Chase and the follow up, and we are always here if you need anything.