Customer has 4 inch cast-iron line that is badly scaling on inside of pipe causing blockage attempted to clear line in various different ways, but was unable to clear. Camera line to determine severity of pipe, suggested to replace remaining section of cast-iron as parts of the house are already PVC. Will charge for today’s work. Cost of today will move into job for Monday. We’ll return Monday to replace approximately 40 to 50 feet of cast-iron piping.

Return to connect gas appliances after recent kitchen work. This was done at no charge as a courtesy for our maintenance member.

Quoted job and scheduled for Monday afternoon, discussed and signed up membership with customer too .

Return to install customer provided kitchen faucet. Removed failed American standard kitchen faucet and installed. Moen single handle pull down style faucet. Shut off valves were previously replaced this week, and pressure regulating valve has been checked. Installation of faucet was completed, and water tested. No leaks found. Pressure is normal and no blockages remain inside hot water lines.

Customer had a water heater that was 23 years old as well as an extensive amount of cast in encapsulated crawlspace that needs replacement. Left customer pricing for both.

Call to inspect plumbing and provide estimate ate for work. Discussed all concerns with Ms. Virginia. She has elected to replace the pressure regulating valve today, and I have provided all other information for the other projects here. Notes for plumber: Basement bathroom. Swapped shower head, issue resolved. Toilet very secure and installed well. Old style Kohler, repair parts obsolete. Drip at faucet (pressure too high). Install of kitchen sink will be on copper water main. Virginia states it is inside wall, so can be tied in to. Recommend new sink, as old one is plastic and will leak under load strain. Repair to existing sink can be made, but should wait to see if sink will remain. Master bathroom: three handle stem repair not feasible. Recommend replacement and drywall is already cut behind shower.. Cold side faucet is off because of cartridge failure or gasket failure. Pressure reduction may help, or Virginia has spare faucet. Attempted repairs would require liability note. 1

Remove existing toilet and furnish and install new toilet. Also install three new lavatory faucets. Upstairs in hall bath remove the existing toilet and hauled away. Furnish and installed new toilet. Also in the same bathroom replaced both 4 inch spread lavatory faucets. Tested all work and no leaks are present at this time. Caulked around base of toilet. Also replaced lavatory faucet in basement bathroom. In guest house was checking water heater and caused a leak on thermal expansion tank. Went ahead and replaced thermal expansion tank. Also customer approved estimate for us to return on March 13 to install a new water heater in guest house.

Returned and removed the old 50 gallon lowboy water heater and installed a new 50 gallon lowboy electric heater. Reconnected to existing water, electric, and t&p lines. Found a leak on the lower element from where a gasket pinched. Drained the tank back down and replaced the gasket. Tested all work to ensure proper functioning and no leaks. None were found. Waited for heater to produce hot water.

Client called us out due to some water in the basement, and some drains in the home backing up. We discovered that clients sewer line had collapsed under ground and was causing the sewage/water in the basement. We had to dig up and expose the collapsed line that was in basement area and under the asphalt driveway with good pvc pipe properly installed up to code, adding 2 cleanouts for future use if necessary and required by plumbing code. After replacing the collapsed line, we bedded down, then ran each fixture in the home to test our work for leaks and proper pitch. Everything looked great and clients issue is resolved. Unrelated to the collapsed pipe issue, we did a couple other repairs in the home per clients request. The water pressure reducing valve on the home was pretty old, and client decided to have it replaced as preventative maintenance due to them knowing the issues high pressure can cause. We added a new home water shutoff for client as well as a new whole home water

Customer stated that faucet was dripping, and also that toilet was running. Found that pressure was above 80 psi and recommended customer to have PRV replaced but at this time customer didn’t want to. So went ahead and rebuilt, toilet and repaired faucet. Tested and no leaks were present at this time. Stated to customer that there is no warranty on work today due to high-pressure. Will send estimate for PRV replacement and also water heater replacement due to age and high-pressure.

The customer complained about the toilet water level being low, and it’s not like the other toilets, the other toilets are 1.6 gallon per flush rather than 1.28 gallons per flush as a result it’s less water and there’s no way to add more water to the bowl.

Quoted repair or replacement water line , and new water heater , could not reach customer, we just emailed quotes

Shut water off to home to adjust cartridge. Customer stated that shower that was recently replaced wasn’t getting hot. Stated to customer that cartridge may have scolded guard that needs to be adjusted. Went ahead and shut water off to home as a precaution and took off handle from shower valve and adjusted scolded guard. Turned water back on and tested and now shower is getting hot water to customer satisfaction.

Customer has cartridges leaking in Roman tub valve. Problem has happened several times in short period of time expanded ideas to try to find additional reasons as to why cartridges fail so quickly found 5 gallon thermal expansion tank serving 100 gallons of hot water to be bad predicted additional pressure from thermal expansion to be the cause of cartridge going bad Leak seems to be warm water. Will return to replace cartridges and then expansion tank when parts arrive. Replace both Moen Roman tub cartridges and replaced 5 gallon thermal expansion tank with new bracket secured at wall after work was complete completed. Check for leaks and proper function.

Came out to this house because the water in the master bathroom shower wasn’t getting hot fast enough. The recirculation pump was set to on rather than timer hot water issue. It was previously set a timer at some point changed however, if this doesn’t fix the issue, I recommend replacing the pump

Customer had a 17 year old water heater she wanted replaced proactively. Gave quote and scheduled work for Friday the 20th. Improved flow in shower head as a courtesy.

For this customer they had a few issues going on, the customer had a reverse osmosis system that was improperly plumbed into the system so therefore, I had to do a couple things to make it right with that in mind. The we took out the old system and left it in the garage. I did not take it with me because the customer does not know if they want to reinstalled or not. Nothing is wrong with the reverse osmosis system however the way that they had their drain line hooked up for the reverse osmosis system was incorrect so therefore I had to remove it and disassemble it to furthermore, they also have Nash trap going into their drain line. It had to be reconfigured with an AAv, in order to properly flow. In addition to that they had a dream that was slow in the bathroom for the bathtub. The linkage for the overflow had broken off on the inside of the overflow tube so I recommend we remove that and the drain should flow just fine and that is exactly what it does now This time there are no fur

Returned to install faucet for kitchen sink as well as a new expansion tank. Installed new faucet and expansion tank and turned water back on to check for leaks. Sink is working properly and a new expansion tank is installed. No leaks upon departure

Returned Monday morning to replace the rest of the cast iron under the slab. We removed the vanity and toilet. Jackhammered through the slab and demo’d the bathroom where needed. Dug down outside foundation wall to have somewhere to tie back into temporarily. Cut out the cast iron pipe and replace up to the stacks above the slab so slab wouldn’t have to be removed again for any more repairs on the drains. We also replaced the drain going back to the lavatory sink. Tested to ensure a leak free installation and proper function. Left for the day. Returned Tuesday morning and dug with an excavator 30’ from the house and replace the cast iron outside. Found a section of concrete pipe to tie back into. Camera’d the rest of the line and confirmed no other active issues going on on the customers sewer line. Installed new pvc line and confirmed a leak free installation. Bedded pipe before back filling and grading yard. Returned Wednesday morning with a dump trailer and hauled off all of the con

Customer stated that when hot water is on in shower it would go cold. At first thought it was a cartridge issue, but then noticed same issue at laboratory faucet. And then once all fixtures were on in unit, there was just lukewarm water. Send it to customer that the little electric tankless water heater that he has isn’t sufficient enough for the unit. Will send customer estimate to install 40 gallon lowboy water heater.

Dishwasher not draining upon arrival. Customer stated the dishwasher will no longer drain. After looking noticed clog at the disposal inlet where the dishwasher drain hooks up. Informed customer we could clear that blockage out of the disposal and make sure the rest of the drain line was clear. Gave customer estimate, customer approved estimate. Cleared blockage from disposal and hooked shop vac up to dishwasher drain and was able to suck the water out of the dishwasher meaning the drain line is clear. Ran dish washer but dishwasher would not drain itself. Informed customer to call an appliance guy to resolve any further issue with the appliance.

This customer came out to their home because they had a supply line leaking from an angle stop on the cpvc, the supply line was a copper tubes supply line in the connection for the water had failed as a result. It started producing a small drip, indicating that the supply line had failed so therefore gave her a couple different recommendations and options to do and we went ahead and replaced the supply line on the cold side because that is where it was leaking tied back into the faucet turn off the water to the home just because of the brittle cpvc, from there turn the water back on to indicate that there are no further leaks in the customer is all set

Call to reconnect sink and components after new countertop install. Arrived and met with Ms. Christina and Keith. New countertops were installed, but plumbing was left off. Further, the hot side shut off valve was leaking a moderate amount. When inspecting existing components and install request, I found: Faucet was a new glacier bay single handle pull down style. All components present and undamaged. Garbage disposal had rust on both organic collar, and the mounting bracket. Gasket was dry rotted. Shut off valve needed to be rebuilt, and debris removed. Drain lines are copper, and were configured for double basin shallow sink. I installed provided faucet. Rebuilt hot side shut off valve, removed gasket debris and cleaned threads. Returned water service to home. Installed new garbage disposal and mounting bracket. Direct wired unit in, and replumbed drain line to accommodate single basin deep sink. I elected to cap secondary line off, as dish washer drained through disposal, and d

Started on approved work today. Replacing two flanges and resetting both toilets. Also replumbed kitchen sink including two new basket strainers. Also replaced improper p-traps in two different bathrooms. (Downstairs bathroom and left side master). Will return to continue work tomorrow.

For this customer, they have a two handle shower valve faucets facing an exterior wall. The homeowners are moving in a couple months and they’re selling their home and they just want this issue resolved without being intrusive and cutting the tile or cutting the exterior of the house got it approved by management to go ahead with the repair. I’m unable to locate the shower stem locally so therefore the customer has to order the part For the shower stem so therefore what I recommended is for them to order the part get it delivered to their house and once it is installed, we can come back out and put the new one in the water pressure is at 45 psi and the water heater is from 2021. We installed the water heater. We have this job scheduled for next Monday however, if the customer gets the parts in before then we can go ahead with the repair.