Homeowner states that he went to the bathroom located upstairs next to bedrooms and went into the cabinets under the vanities and noticed the toilet papers wet and ran water in the sink and could see water leaking from the tubular pipe. They called us out to come and fix the issues after arriving homeowner greeted and showed me the bathroom and I could see the leak coming from the j bend of the tubular pipe due to the extension pipe not being long enough same issue on the other side and they decided to fix both. I added a piece of extension pipe to both sides and new seals also had to glue the nut adapter because it was just place on with nothing. Used purple primer and clear glue to bond it and ran a few test and found no leaks or issues. Homeowner is satisfied with the service provided they also had a 50 dollar discount that I added to the service.

Homeowners state that they recently started hearing nose coming form the tub in the guest bathroom anytime the toilet in guest bathroom was flushed and also sewer smell. Upon arrival homeowners greeted and and showed met the guest bathroom and I flushed the toilet and could clearly hear the water rushing through the sewer and sewer odor. I then ran the tub for a few minutes and couldn’t see any gurgling or water receding. After I turned off the tub I flushed the toilet again but this time no noise or odor came out and I explained to the homeowners that the p trap had run dry which caused the odor and noise. They did explain that they rarely use the guest bathroom upstairs and have recently started to use it. I explained to them that they need to run the water for the sinks and tub to prevent the traps from drying up. Then I did my water pressure check and they also showed me the kitchen sink leaks at the base of the faucet. I informed them that we could replace it or they could choose

Snake cleaned master shower drain , cleared blockage

Fixed broken bar sink drain

Upon arrival customer stated he had a hose bib that was leaking. While I am in the crawl space looking for the water line for the hose bib I noticed the hose bib was in a different part of the crawl space that I was not able to fit in. I informed the customer we would have to relocate the hose bib due to me not being able to access it. Customer stated he wanted to just cap the line and not have water to that hose bib anymore due to them never using it because they have another one in the back yard. I gave customer estimate to cap the line. Customer approved the estimate. I cut a section of pipe out and installed two 1/2 inch caps. Tested system and system is working properly with no leaks or issues.

Shut down water to home and electricity to low boy water heater. Drain down water heater and system. Cut out and detach water heater. Place new water heater in pan. Transition three-quarter inch CPVC piping to copper. Install new three-quarter inch pro press ball valve for isolation. Furnish and install new 2.5 gallon thermal expansion tank and secure. Three-quarter inch copper will be coming off hot outlet and transition to half inch that has run throughout the entire home. To upgrade half inch hotlines to three-quarter in home will be additional cost. Make all necessary connections before pressurizing system slowly. Wire and new water heater once filled and turn on.

Relit the pilot light on the water heater. Tightened down handle on kitchen faucet at no charge. No further issue at this time.

Followed instructions from Rheem and replaced warranty evaporator sensor. No further issue at this time.

Found a master toilet not flush good , need replacement, leak in kitchen, need replace a shut off valve , can’t locate main water shut off valve for the unit .

Upon arrival customer stated the faucet in the bathroom is leaking. I informed the customer when we change on cartridge we try to replace the other as well. Gave customer estimate to replace both cartridges. Customer approved the estimate when I stated taking the faucet apart to get the cartridges out I noticed one of the strews was rounded out and I was not able to get it out. I informed the customer and I gave her an estimate to replace the faucet with a customer supplied faucet. Customer approved the estimate. Customer ordered the faucet from Home Depot and I went and picked it up. I took the old faucet off and installed the new one and tested it. Tested system and system is working properly with no leaks or issues.

Replaced leaking stop valve on main floor lavatory bathroom. Gave estimates for water heater replacement and toilet replacement options.

Current buyer and real estate agent called us to come out and give them some solutions to replace all the cast iron pipe in basement/ crawl space and also the main sewer line. Upon arrival they greeted me and showed me the basement area and the pipe that they want replaced and agreed to run a camera inspection to see how bad the main sewer line is and locate where it goes and how deep it is. After running the camera I located the sewer line runs next to the main water line and comes out right beside the water meter but part of the sewer line is collapsed and cannot get past 71 ft. The camera was 3 ft from the water meter that’s usually where the city connection starts and we stop. New homeowner and real estate agent were both informed that we may have to cut the sidewalk but cannot replace the concrete as well as part of a retaining wall and we will have to move rocks that are in the way and we will not place them back due to the possibility of the rocks sliding and causing damage. Als

Customer contacted us with concerns of the possible water heater leak. Upon arrival, the customer stated that housemate had discovered standing water near the water heater. After inspection, no visible leaks were found on the water heater itself. Instead, the nearby floor drain was found to be filled of standing water. To confirm the issue, water was poured into the floor drain to check for proper flow. Drain was confirmed to be clogged. A drain snake was used to clear the obstruction. Multiple buckets of water were then flushed through the floor drain to verify that it was fully operational. Based on the findings, the standing water was most likely caused by the air conditioning condensation line backing up into the clogged floor drain. At this time The water heater is working as intended.

Customer requested installation of icemaker box, on same floor of existing icemaker. During the inspection, it was noted that the water heater was 21 years old. The customer was advised to proactively replace the unit before failure occurred. The customer approve both the replacement of water heater and installation of icemaker box. installed 40 gallon, lowboy electric Rheem water heater. All existing code violations were corrected, and a full port ball valve was added to facilitate any future maintenance of the water heater. The system is thoroughly tested, and all air and debris were bled from the lines. Work has been completed. Installation was confirmed to be operating properly.

Plumbing

Upon arrival customer stated the drain for the washing machine was backing up. Informed the customer we would have to run a snake down the drain to clear the blockage. Gave customer estimate. Customer approved estimate. I ran snake down 25 feet and was able to clear the drain. Tested system and system is working properly with no issues or leaks.

Plumbing

Tenant states that they had a sewer back up yesterday afternoon and called the landlord which he called us out to check the issue. After arriving tenants greeted me and showed me the areas that were affected and I ran the bathroom faucet and flushed the toilet and they were working properly. After talking to the landlord he agreed to only camera the sewer line thru clean out and notify him if I found anything else but he wouldn’t be available for the next hour or two. I ran the camera to the city side and did find some areas where the pitch is falling back to the home instead of towards the street. Then ran the camera back inside the home and found a partial sewer clog which needs to be removed and gave landlord solutions to replace all the cast iron and repipe the main sewer line in the front yard. Also highly recommend replacing all the cast iron inside the home and having to repipe the PVC due to it also not being pitched properly. Will send an email to landlord of what is happening

Upon arrival customer stated they had a high water bill and that the toilet constantly run and the showers has a drip. Informed the customer that we would have to rebuild the tank on the toilet due to the fill value not working properly. I also informed the customer we would have to replace the cartridge on the shower due to it allowing water to bypass. Gave customer estimate. Customer approved estimate. I did a minor rebuild on the toilet upstairs and was able to get to working properly and not continuously running. I aslo installed a new shower valve and was able to get the shower to stop dripping. After I completed that the tenant had mentioned that there was another toilet that was not working right. I informed the customer that the fill valve on the toilet she mentioned was turning off and on while the tank fills but dose not run after the tank fills where it is supposed to fill up to. Tested system and system is working properly with no issues or problems.

Customer had a water heater from 2008 that was leaking. Replaced with a new 50 gallon gas water heater, a new pan, a new shutoff, and a new thermal expansion tank. Reconnected to existing water, gas, and vent lines. Tested all work to ensure proper function and no leaks, none were found.

Payment

Today we installed the customer supplied laundry sink and moved the drain and water lines for it. We replaced the washer box with new shutoffs and hammer arrestees. Rebuilt the master bathroom shower with new cartridge, and got one of the toilets pulled and out, and ready for next week. We collected for the work we did today, and will collect for what we do each following day. Will return next Tuesday and Wednesday to finish. Returned today, Tuesday 8/19/25 to complete the work we had previously looked at and started. Today, we replaced the 2 50 gal nat gas water heaters that were 9 yr old with 2 new rheem pro series 50 gal nat gas water heaters, installed up to code in Series, with new ball valve shutoffs, new 5 gal thermal expansion tank on a bracket properly secured, and also added new pans for the new heaters, and new coated gas flexes per code. We also replaced the hose bib on right hand side of home with a new ball valve shutoff in the crawlspace. We also finished installing t

Diagnose customer issues. Gave advice for unrepaired issues. Replaced main shut off valve and PRV. Replaced three-quarter inch gas valve for stove. Capped off three open lines with only gate valves holding them back.

Came out for cast iron pipe leaking in the ceiling. Drywall had already collapsed from the leak. Gave multiple options for repair/repipe work. Customer elected to just repair the line for now to buy them some more time for the full replacement. Cut out rusted/leaking section and repiped with pvc. Tested to ensure a leak free install. No further issue at this time. Notified homeowner Todd that there are other rust nodules that have developed on the bottom of the cast iron pipe that I could see both before and after my repair. Could not inspect pipe in its entirety as the basement is finished.

Labor to install a new EWH 80 gallon previously approved by homeowner as well as a new PRV with a shut off. Already had the old EWH removed and started by draining the home and shutting off the water meter. Installed all the CPVC adapters to copper and had to make a supply run to Cowan for a 4 year additional warranty from Rheem. Once I inaslled the additional anode rod I installed the EWH in place and pressed it in and then proceeded to install the new shut off with new PRV. Once it was pressed I turned on the water and checked for leaks or issues. Had to rewire the new EWH element to run on residential power and it works properly no leaks or issues were found and homeowner is satisfied with the service provided.