Customer had a gas smell near the outdoor grill on the back patio. Customer had shut off the gas to stop the smell. This is indicative that the leak is after the shutoff. Bubble tested the suspected area and found a leak on the 1/2 x 3/8 bell reducer. Removed the bell reducer, sanded and painted the fitting, and installed a new stop with a new 3/8 close quarters black iron fitting to the speedy adapter. Painted all new parts. After the weather resistant paint dried, performed another bubble tested and found no other affected areas of exposed gas pipe. 4042811573

Replaced an old 40 gallon gas water heater in basement with Rheem 40 gas , expansion tank. Added drip pan below unit. Lit unit and tested for leaks. Removed old thermal expansion tank on main water line. Replaced section of copper line on main line in crawl space.

Replaced master shower delta cartridge. Discussed concerns with water heater from 2012, and have provided an estimate for the replacement. I also discussed leaking kitchen faucet, indicating that sometimes the cartridge can be replaced, but often a faucet replacement is the most economical option.

Came out today to put the kitchen back together as the countertop guys had finished. We installed the new customer supplied kitchen faucet, added new shutoffs below for the dishwasher and the kitchen faucet, on the new uponor pex a water piping. Reinstalled the Recirc tee with new supply lines. Installed new basket strainer on left hand side of sink, and installed new badger 3/4 hp garbage disposal with new mounting bracket and drain pieces. We moved the location of the ptrap from below the floor in crawlspace up to where it should be, which is under the sink. We also added a studor vent or air admittance valve (vent) under the sink. We also cut out the unused 2nd ptrap below the floor in crawlspace and capped that line. We also replaced the powder room toilet shutoff with new supply line, and cut off the stops for the lavatory faucet and added sharkbite caps temporarily, until new vanity is installed and we can return to install the new shutoffs and new customer supplied lav fauc

Came out for a leaking disposal. Received approval to replace. While doing my general inspection I found water pressure was over 100 psi, and water heater was from 2005. Received approval to replace the water heater and PRV. Replaced water heater, expansion tank, PRV, and garbage disposal. Turned water back on for testing. All repairs were leak free. We found the original pvc ball valve to the house was leaking out of the handle. Homeowner was able to contact HOA members and locate where his curb stop is in the neighborhood flower bed, as his meter is located in the crawlspace. We confirmed which curb stop shut off his house. Refrained the house and replace the pvc main valve with a brass ball valve. Waited adequate time for glue to cure before pressure testing. No further issue at this time. 1 year warranty on all repairs, 2 year labor warranty on the water heater installation.

Customer stated that laboratory faucet was dripping. Took apart faucet and found that faucet was rusted and recommended to customer to have faucet replaced. Customer will need to purchase an 8 inch spread lavatory faucet and call us back to come and install it. Cleaned up work area. If faucet continues dripping, told customer shut water off at service valve.

Remove existing Prv and main house shut off valve. Furnish and install new 3/4in Prv and main house shut off valve. Also flush tankless water heater and install customer supplied fill valve. Install cold cartridge on upstairs lavatory faucet. Tested and no leaks were present at this time. Set water pressure to about 60 psi.

Below is a description of the approved quote: Price doesn’t include any repairs or replacement for the flange. If there are any issues with the flange, additional pricing will be given to repair or replace. Customer had a skirted toilet to replace broken toilet in master bathroom, as well as a two piece toilet for the main floor powder room. Customer already had an outlet installed in the master bath. Measured based on the schematics and found that the electrical outlet was in the way of the new toilet install according to manufacturer specifications. Customer opted to install the new toilet, save the base of the old toilet, and order a tank for the base that was left to install in the powder room. Attached a photo for customer to order new tank. Installed the new toilet with new wax ring and supply line and tested to ensure proper function and no leaks, none were found. Made customer aware that toilet can be used normally but caulk needs 24 hours to dry. Left quote to install bidet

Customer wanted to replace toilet with chair height kholer high line toilet. 1.28gpf. K-78253-0. After replacement, checked for leaks and proper function. Will need to replace first free hose Bibb.

Call for leak from upstairs bathroom in rental home. Met with property manager Andres and discussed issue. They noticed water leak in ceiling below bathroom, and discovered water leaking from shower arm in bathroom upstairs. Cut the drywall behind and cut out the old shower el. Found that the previous shower arm was cross threaded and broken into the drop el. The threads are salvageable on the shower arm. The threads broke due to too much thread tape being used and all of the weight of the shower arm sitting on only a couple of threads. Replaced the shower el and rethreaded the shower arm properly into the drop el. Tested work to ensure proper function and no leaks. None were found. When checking the pressure at the heater had multiple concerns noted to show customer. The issues are as follows: 1) pex piping cannot be run all the way to the water heater on a gas heater 2) the vent is back sloped and causing backdraft 3) there is no thermal expansion device 4) there is no temperature a

Tenant states that about a year ago he had us come and fix the tub/shower that was leaking and now it started doing the same thing again and called us to fix the issue. Upon arrival tenant greeted me on driveway and explained the situation and how we fixed the issue a while back and wanted to know if it was covered. Unfortunately due to the date it was not covered and we would have to charge to repair it which the tenant agreed to. I did my inspection and other than the leaking tub/shower there was nothing else wrong and I began by shutting off the water and used a rebuild kit from truck stock and removed the old handles and stems and installed the new stems and handles. Made sure to clear any debris from inside the valve and once I put it back together I turned on the water and checked for leaks or issues. Non were found and I then installed the new trim and it is working properly tenant is satisfied with the service provided.

Call for leak at Navien water heater. Arrived to find a Navien NFC-200 leaking from water adjustment valve. Unit is approximately four years old. PRV is functioning, and is less than five years old (watts LF25aub). When investigating we found many other issues that need to be corrected. No indication of county inspection or permitting, and no posted fire marshall inspection. Condensation line has brass fittings, with one leaking on site during a heat cycle. The condensate ejects outside the home, and is not equipped with a ph neutralizer. The temperature and pressure relief valves tie in together and do not discharge separately. The thermal expansion tanks are both supported by pipe only and the 2.1 gallon tank has a ruptured bladder, and rust/corrosion near threaded port. Gas line reduces from 1 inch, and gain from 3/4 to half inch, before improperly increasing back to 3/4 inch. Galvanized gas line outside is not protected as required, and has visible signs of rust. I discussed i

Customer wanted to do major rebuild on toilet. Customer also stated valve was not turning off all the way suggested to replace service. Stop valve with toilet repair while attempting to repair stop found nipple coming out of wall pitted causing slow drip to new stop cut wall behind and replaced section of copper to stub out for new stop due to old stop being inaccessible. After work was done checked all areas for leaks and proper function. Left old stop in place because customer did not want hole in wall not responsible for any wood or sheet rock repair.

I came to install 3 toilets and a new prv, hose bib with a shut off valve, and a whole house shut off. I turned the water off and cut out the old hose bib amd prv. Then I installed the new hose bib with shut off valve,prv with a whole hose shut off. Next i pulled all three toilets and inspected all the flanges. Next I assembled the new toilet and installed them with a new wax ring, Jonny bolts and supply lines. Tested all systems amd all systems are working properly with no issues or leaks.

Homeowner stated that they no longer could freely move the kitchen faucet and wanted a replacement. Upon arrival I was greeted by homeowners and they showed me the kitchen faucet and stated that it was really old and just wanted a new one. I did my inspection and didn’t find anything else wrong other than a missing expansion tank which I did offer them but they refused. They agreed to a basic faucet replacement and I had to make a supply run for a new kitchen faucet. Once I returned I showed the homeowners the new faucet which they loved and I turned off the water to the home and removed the old fixture. It took me a lot longer due to it literally disintegrating and not coming off so I had cut it into pieces until it came off. I cleaned the surface and install the new faucet with new hoses and homeowner was very pleased with the new look and style of the kitchen faucet. They are satisfied with the service provided and I did explain that they will need an expansion tank as some point bu

Homeowner called and stated that the tenant was having issues with the toilet moving and leaking water from the second floor to the first floor ceiling. Upon arrival I was greeted by Scott who showed me the area and he already removed the toilet and there was standing water in the drain line and the flanges was 2 inches below the floor level. He agreed to repair it properly from below and I began by removing the old flange and the fernco that was used and I had to drain the water using a bucket which got full. Once it was cleared I cut the pvc back and had to chip out some mortar that was used to hold the old flange so I could remove it. Then I used a husky band and a new 3 inch elbow and a new flange that sat at floor level. Once it was all connected and enough time passed for the glue to cure I replaced the toilet with a new wax ring and closet bolts and flushed it several times to ensure it was draining properly. It works properly no leaks or issues and it has a pitch going out. Cau

Customer had multiple cracks/leaks on cast iron drain lines. Replaced section in crawlspace back to pvc. Also replaced section of 3” going to kitchen sink. Removed old ptrap set up for dishwasher line and tied line into garbage disposal. After work was completed, strapped piping with J hooks and ran water to test for leaks and proper drainage. Found leak on dishwasher itself. Made customer aware of issue.

Customer stated that they wanted a new 8 inch lavatory faucet installed. Gave customer pricing and customer agreed. Removed existing 8 inch lavatory faucet and installed customer supplied faucet. Tested and no leaks were present at this time. Cleaned up work area.

Customer stated that shower was backing up. Gave customer price to get shower draining properly again. Removed drain cover and cleaned off soap/hair buildup from strainer and also from inside pipe. Tested and now shower is draining as it should. Reinstalled strainer and drain cover. Cleaned up work area. Chen plumbing doesn’t warranty drain cleaning.

Replaced two shut off valves under the kitchen sink and new supply line for cross over valve , replace disposal

Replaced leaking water heater in basement. Set expansion tank to 60 psi. Tested to ensure proper function and a leak free install.

Custom electric water heater is keep fluctuating the temperature get very hot at one point I recommended customer to replace the water heater with thermal expansion tank.

Customer had clog in toilet. Ran auger to clear toilet. Flushed it several times to ensure toilet was clear.

Customer had water bill go up $100. Checked water meter and confirmed no active usage. Dye tested all 4 toilets and found master bathroom toilet had a leak flapper. Rebuilt toilet and confirmed leak free install. No further issue at this time.

Rebuilt toilet on first floor. Tightened tank down in master bathroom toilet. Left quote for two widespread faucets.