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Plumber in Atlanta, GA

Expert Plumbing Repairs & Installations in Atlanta, GA – Reliable Service When You Need It Most

When you need a dependable plumber in Atlanta, GA, count on Chen Plumbing for expert service. Whether you’re dealing with a sudden leak, a stubborn clogged drain, or planning a full plumbing upgrade, our team has the knowledge and experience to handle it all. We specialize in a wide range of residential and commercial plumbing services, from emergency repairs to water heater installations, ensuring your home or business runs smoothly.

With Atlanta’s mix of historic homes and modern properties, plumbing issues can range from aging pipes to high water pressure concerns. Our skilled technicians understand the unique challenges Atlanta homeowners face and provide customized solutions to keep your plumbing system in top shape. We proudly serve neighborhoods throughout the metro area, including Buckhead, Midtown, Decatur, and beyond.

For reliable service and guaranteed satisfaction, trust Chen Plumbing to get the job done right. Call 678-621-6363 today or Contact Us Online to schedule a service with Atlanta’s trusted plumbing professionals.

Chen Plumbing Truck In Atlanta Georgia Grassy Area

Emergency Plumbing Services – Fast, Reliable, and Available When You Need Us

Atlanta’s weather can be unpredictable, and plumbing issues often arise at the worst times. Our emergency plumbing services ensure you get fast assistance for:

Drain Cleaning & Clog Removal – Keep Your Pipes Flowing Freely

A slow or clogged drain can quickly turn into a major issue if left unchecked. Our advanced drain cleaning services help keep your plumbing system running efficiently.

Many homes in historic neighborhoods have older pipes prone to buildup—regular maintenance can prevent costly repairs.

Water Heater Services – Efficient Repairs and Upgrades

Reliable hot water is essential for any home or business. We specialize in water heater repair, replacement, and maintenance, working with both tank and tankless systems.

We provide reliable water heater solutions to ensure you always have hot water when you need it.

Sewer Line Services – Advanced Solutions for a Common Atlanta Problem

Sewer line issues can cause significant disruptions, particularly in areas with older plumbing infrastructure like Grant Park and Candler Park. We use the latest technology to diagnose and resolve sewer line problems efficiently.

Leak Detection & Repair – Protect Your Home from Hidden Damage

Hidden leaks can waste thousands of gallons of water and lead to costly damage. Our non-invasive leak detection services identify and fix leaks before they cause major issues.

If you’ve noticed an unexplained increase in your water bill in Atlanta, let us pinpoint the problem and provide a solution.

Toilet Repairs & Installations – Reliable Solutions for Every Bathroom

A faulty toilet can be a daily frustration. Whether it’s constantly running, failing to flush properly, or leaking, we offer fast and effective toilet repair and installation services.

For businesses and homeowners in Atlanta, GA, we provide modern, eco-friendly toilet upgrades to save water and lower utility costs.

Garbage Disposal Repairs & Replacements – Keep Your Kitchen Running Smoothly

A broken garbage disposal can disrupt your daily routine. Whether your disposal is jammed, leaking, or making strange noises, we provide quick and efficient repairs.

Atlanta’s many condos and apartment complexes rely on properly working garbage disposals—our team ensures yours is operating at peak performance.

Whole-Home Repiping – A Smart Investment for Older Atlanta Homes

Many historic homes in Druid Hills and East Point still have outdated plumbing systems that can lead to frequent leaks and water pressure issues. Our repiping services provide a long-term solution by upgrading old pipes to modern, durable materials.

Commercial Plumbing Services – Keeping Atlanta’s Businesses Running Smoothly

From restaurants in Ponce City Market to office buildings in Buckhead, we provide comprehensive commercial plumbing services tailored to business needs.

Why Choose Chen Plumbing for Your Plumbing Needs in Atlanta GA?

When it comes to plumbing services in Atlanta, 678-621-6363 stands out from the crowd. Our team is dedicated to providing top-quality service, honest pricing, and timely repairs. Whether you’re dealing with a leaking pipe, a clogged drain, or a water heater issue, we have the experience and expertise to get the job done right. We’re always just a phone call away—call 678-621-6363 for fast and reliable plumbing service in Atlanta. We look forward to helping you with all your plumbing needs.

For more helpful plumbing tips and services, check out these related articles:

Schedule Your Plumbing Service Today!

Don’t wait until a minor plumbing issue becomes a major problem. At Chen Plumbing, we are dedicated to providing timely, reliable, and high-quality plumbing services in Atlanta, GA. Our team of experienced professionals is ready to tackle any plumbing challenge, ensuring your home or business remains comfortable and functional. From emergency repairs to routine maintenance and installations, we handle it all with the utmost care and precision.

For reliable plumbing services in Atlanta, GA, trust Chen Plumbing. Contact us today at 678-621-6363 or visit our Contact Us page to schedule a service or request a free quote. Your satisfaction is our priority! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Atlanta, GA.

Recent Jobs and Reviews in Atlanta, GA

Rated 4.9 out of 5 stars based on 622 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently praise the professionalism, knowledge, and efficiency of the technicians, highlighting their respectful demeanor and thorough approach to problem-solving. A recurring theme is the quick response time, with many reviewers expressing gratitude for same-day or next-day service that resolved urgent plumbing issues. The technicians are frequently commended for their excellent communication skills, taking time to explain problems and solutions clearly, which customers found reassuring and educational. Many reviews emphasize the pride technicians take in their work, their dedication to quality, and their willingness to go above and beyond expectations. The friendly and personable nature of the service providers is another consistent positive, with customers feeling valued and well-cared-for throughout the process. Several reviewers express strong loyalty, indicating they plan to use the company exclusively in the future and would highly recommend the service to others. The creative problem-solving approach and thoroughness in inspections are also noted as standout qualities that saved customers time and money. Overall, the tone is enthusiastic and appreciative, reflecting a high level of trust and satisfaction with both the technical expertise and customer service experience.

Job Locations and Reviews

Customer had several items throughout house to look at for possible repairs/replacements. After thorough evaluation, gave customer several options for repairs, replacements, and installs. After agreeing on estimates, proceeded to start work. Installed icemaker box into wall behind fridge and removed old copper line. Installed customer supplied kitchen faucet along with replacing 3 stops for discounted price. Attempted to unjam disposal but found disposal was no longer operational. Replaced disposal at kitchen sink as well. Removed old tank heater and installed new Navien 240A water heater. Ran vent to exterior. Made penetration for vent and patched area back with quick Crete. Also replaced two recirculating tees under sinks along with reorganization of area. Installed Flo by Moen and went over operation. Due to PRV’s age suggested to replace alongside new installs to ensure pressure doesn’t worsen over time. Lastly replaced two customer supplied faucets in master bath with new pop up a
Customer had several items throughout house to look at for possible repairs/replacements. After thorough evaluation, gave customer several options for repairs, replacements, and installs. After agreeing on estimates, proceeded to start work. Installed icemaker box into wall behind fridge and removed old copper line. Installed customer supplied kitchen faucet along with replacing 3 stops for discounted price. Attempted to unjam disposal but found disposal was no longer operational. Replaced disposal at kitchen sink as well. Removed old tank heater and installed new Navien 240A water heater. Ran vent to exterior. Made penetration for vent and patched area back with quick Crete. Also replaced two recirculating tees under sinks along with reorganization of area. Installed Flo by Moen and went over operation. Due to PRV’s age suggested to replace alongside new installs to ensure pressure doesn’t worsen over time. Lastly replaced two customer supplied faucets in master bath with new pop up a
Cody A.
Cody A. Checked in
Customer had several items throughout house to look at for possible repairs/replacements. After thorough evaluation, gave customer several options for repairs, replacements, and installs. After agreeing on estimates, proceeded to start work. Installed icemaker box into wall behind fridge and removed old copper line. Installed customer supplied kitchen faucet along with replacing 3 stops for discounted price. Attempted to unjam disposal but found disposal was no longer operational. Replaced disposal at kitchen sink as well. Removed old tank heater and installed new Navien 240A water heater. Ran vent to exterior. Made penetration for vent and patched area back with quick Crete. Also replaced two recirculating tees under sinks along with reorganization of area. Installed Flo by Moen and went over operation. Due to PRV’s age suggested to replace alongside new installs to ensure pressure doesn’t worsen over time. Lastly replaced two customer supplied faucets in master bath with new pop up a
Atlanta, GA 30328
Completed whole home inspection, after completing whole home inspection. Gave customer options to fix all the issues including all stops, cast iron horizontal run, p trap for shop sink, PRV and whole home shutoff. Customer approved estimate, we will be out next Thursday to start the job. Customer paid 25% deposit today.
Completed whole home inspection, after completing whole home inspection. Gave customer options to fix all the issues including all stops, cast iron horizontal run, p trap for shop sink, PRV and whole home shutoff. Customer approved estimate, we will be out next Thursday to start the job. Customer paid 25% deposit today.
Chase B.
Chase B. Checked in
Completed whole home inspection, after completing whole home inspection. Gave customer options to fix all the issues including all stops, cast iron horizontal run, p trap for shop sink, PRV and whole home shutoff. Customer approved estimate, we will be out next Thursday to start the job. Customer paid 25% deposit today.
Atlanta, GA 30328
Remove existing water heater and haul away. Furnish and install new 50 gallon electric water heater with new tank shut off and new thermal expansion tank with bracket. Also install drip pan under heater. Also remove existing Prv and main house shut off valve an install new one. Rework piping to have better access to Prv and shut off valve for future repairs.

Did all quoted work and tested. No leaks were present at this time. Cleaned up work area.
Remove existing water heater and haul away. Furnish and install new 50 gallon electric water heater with new tank shut off and new thermal expansion tank with bracket. Also install drip pan under heater. Also remove existing Prv and main house shut off valve an install new one. Rework piping to have better access to Prv and shut off valve for future repairs.

Did all quoted work and tested. No leaks were present at this time. Cleaned up work area.
Simeon R.
Simeon R. Checked in
Remove existing water heater and haul away. Furnish and install new 50 gallon electric water heater with new tank shut off and new thermal expansion tank with bracket. Also install drip pan under heater. Also remove existing Prv and main house shut off valve an install new one. Rework piping to have better access to Prv and shut off valve for future repairs. Did all quoted work and tested. No leaks were present at this time. Cleaned up work area.
Atlanta, GA 30350
Shower valve leaking. Pressure was at 85 psi. Replace Prv next to water heater in mechanical room in unit. Replaced tub&shower valve in restroom with new delta tub&shower valve. Tested and left ever In good working order.
Shower valve leaking. Pressure was at 85 psi. Replace Prv next to water heater in mechanical room in unit. Replaced tub&shower valve in restroom with new delta tub&shower valve. Tested and left ever In good working order.
Anthony W.
Anthony W. Checked in
Shower valve leaking. Pressure was at 85 psi. Replace Prv next to water heater in mechanical room in unit. Replaced tub&shower valve in restroom with new delta tub&shower valve. Tested and left ever In good working order.
Atlanta, GA 30309
Diagnosed smell in downstairs bathroom and laundry area, found shower drain and floor drain have no water running through them. Smell is possible from dried traps. Recommend adding water in traps regularly and if issue returns will need further diagnostics. Also added estimate to inspect sewer line with camera.

Tightened master bath shower handles as courtesy
Diagnosed smell in downstairs bathroom and laundry area, found shower drain and floor drain have no water running through them. Smell is possible from dried traps. Recommend adding water in traps regularly and if issue returns will need further diagnostics. Also added estimate to inspect sewer line with camera.

Tightened master bath shower handles as courtesy
Alex R.
Alex R. Checked in
Diagnosed smell in downstairs bathroom and laundry area, found shower drain and floor drain have no water running through them. Smell is possible from dried traps. Recommend adding water in traps regularly and if issue returns will need further diagnostics. Also added estimate to inspect sewer line with camera. Tightened master bath shower handles as courtesy
Atlanta, GA 30305
Gave customer estimate to uninstall water heater so the floors can be done. Once the floors are finished we would be returning to install a pedestal vanity, toilet, and the water heater. Customer stated this would not be able to be started for a week or two.
Gave customer estimate to uninstall water heater so the floors can be done. Once the floors are finished we would be returning to install a pedestal vanity, toilet, and the water heater. Customer stated this would not be able to be started for a week or two.
Chase B.
Chase B. Checked in
Gave customer estimate to uninstall water heater so the floors can be done. Once the floors are finished we would be returning to install a pedestal vanity, toilet, and the water heater. Customer stated this would not be able to be started for a week or two.
Atlanta, GA 30324
Came out for multiple minor issues. Customer said they found some water under the kitchen sink. We tried several different things to recreate it but did not see a leak anywhere. He requested we turn up the water pressure which we adjusted to 70 psi. Master bathroom toilet was clogging once a month. We found the line was back pitched. Received approval to redo that section. Cut out 8’ of drain and repiped it, restoring as much pitch as we could to the line. No further issue at this time.
Came out for multiple minor issues. Customer said they found some water under the kitchen sink. We tried several different things to recreate it but did not see a leak anywhere. He requested we turn up the water pressure which we adjusted to 70 psi. Master bathroom toilet was clogging once a month. We found the line was back pitched. Received approval to redo that section. Cut out 8’ of drain and repiped it, restoring as much pitch as we could to the line. No further issue at this time.
Dawson F.
Dawson F. Checked in
Came out for multiple minor issues. Customer said they found some water under the kitchen sink. We tried several different things to recreate it but did not see a leak anywhere. He requested we turn up the water pressure which we adjusted to 70 psi. Master bathroom toilet was clogging once a month. We found the line was back pitched. Received approval to redo that section. Cut out 8’ of drain and repiped it, restoring as much pitch as we could to the line. No further issue at this time.
Atlanta, GA 30345
Customer stated that there are 2 old water heaters he wants replaced. One is from 2007 and one is from 2010. Gave customer options on replacements and will email over quotes.

Also found that the 75 gallon heater is currently leaking and 80 gallon had small drip coming from boiler drain.
Customer stated that there are 2 old water heaters he wants replaced. One is from 2007 and one is from 2010. Gave customer options on replacements and will email over quotes.

Also found that the 75 gallon heater is currently leaking and 80 gallon had small drip coming from boiler drain.
Simeon R.
Simeon R. Checked in
Customer stated that there are 2 old water heaters he wants replaced. One is from 2007 and one is from 2010. Gave customer options on replacements and will email over quotes. Also found that the 75 gallon heater is currently leaking and 80 gallon had small drip coming from boiler drain.
Atlanta, GA 30318
Fitness CUSTOMER we did their annual plumbing visit to take a look at what they had going on throughout the house. We did a scope of main sewer line it is partially PVC for where the cleanout is however for the main drain line it is cast-iron considering it’s cast-iron at some point. It’s in a breakdown in the grade however, there’s no signs of it breaking down. Everything looks like it is in fair working condition addition to that there are no leaks that are currently in the home. The water heater is a marathon water heater. it is old. I recommended to replace it with a basic electric water heater or hybrid did not flush the water heater because it’s never been serviced before due to those reasons. I don’t recommend flushing that water heater until it needs to be Replaced. Water pressure on the house is good no issues with that. In addition to that there are no real issues going on within the home at this time.
Fitness CUSTOMER we did their annual plumbing visit to take a look at what they had going on throughout the house. We did a scope of main sewer line it is partially PVC for where the cleanout is however for the main drain line it is cast-iron considering it’s cast-iron at some point. It’s in a breakdown in the grade however, there’s no signs of it breaking down. Everything looks like it is in fair working condition addition to that there are no leaks that are currently in the home. The water heater is a marathon water heater. it is old. I recommended to replace it with a basic electric water heater or hybrid did not flush the water heater because it’s never been serviced before due to those reasons. I don’t recommend flushing that water heater until it needs to be Replaced. Water pressure on the house is good no issues with that. In addition to that there are no real issues going on within the home at this time.
Shane S.
Shane S. Checked in
Fitness CUSTOMER we did their annual plumbing visit to take a look at what they had going on throughout the house. We did a scope of main sewer line it is partially PVC for where the cleanout is however for the main drain line it is cast-iron considering it’s cast-iron at some point. It’s in a breakdown in the grade however, there’s no signs of it breaking down. Everything looks like it is in fair working condition addition to that there are no leaks that are currently in the home. The water heater is a marathon water heater. it is old. I recommended to replace it with a basic electric water heater or hybrid did not flush the water heater because it’s never been serviced before due to those reasons. I don’t recommend flushing that water heater until it needs to be Replaced. Water pressure on the house is good no issues with that. In addition to that there are no real issues going on within the home at this time.
Atlanta, GA 30316
For this customer they called us out to add a hose Bibb to a pool pump, for a swimming pool. Unfortunately we do not work on pool systems, we leave that work for the pool professionals. Additionally there was another spot of where the hose Bibb could go however a irrigation specialist would have to give you those options, additionally we went into the crawl space to see where we can enter for installing a Bibb. There is no good place for a hose Bibb to installed.
For this customer they called us out to add a hose Bibb to a pool pump, for a swimming pool. Unfortunately we do not work on pool systems, we leave that work for the pool professionals. Additionally there was another spot of where the hose Bibb could go however a irrigation specialist would have to give you those options, additionally we went into the crawl space to see where we can enter for installing a Bibb. There is no good place for a hose Bibb to installed.
Shane S.
Shane S. Checked in
For this customer they called us out to add a hose Bibb to a pool pump, for a swimming pool. Unfortunately we do not work on pool systems, we leave that work for the pool professionals. Additionally there was another spot of where the hose Bibb could go however a irrigation specialist would have to give you those options, additionally we went into the crawl space to see where we can enter for installing a Bibb. There is no good place for a hose Bibb to installed.
Atlanta, GA 30350
Was called out to give estimates for new gas line for dryer and leaking faucet. The gas could be ran from the unfinished part of the basement thru the garage to 2nd floor of the house where the dryer is located currently. We would have to drill and hole from unfinished part of the basement to garage, drill hole from garage ceiling to 2nd floor to where the dryer is currently and cut a few tiles out. Also gave estimate to replace 2 delta monitor cartridges
Was called out to give estimates for new gas line for dryer and leaking faucet. The gas could be ran from the unfinished part of the basement thru the garage to 2nd floor of the house where the dryer is located currently. We would have to drill and hole from unfinished part of the basement to garage, drill hole from garage ceiling to 2nd floor to where the dryer is currently and cut a few tiles out. Also gave estimate to replace 2 delta monitor cartridges
Justin W.
Justin W. Checked in
Was called out to give estimates for new gas line for dryer and leaking faucet. The gas could be ran from the unfinished part of the basement thru the garage to 2nd floor of the house where the dryer is located currently. We would have to drill and hole from unfinished part of the basement to garage, drill hole from garage ceiling to 2nd floor to where the dryer is currently and cut a few tiles out. Also gave estimate to replace 2 delta monitor cartridges
Atlanta, GA 30328
Bathroom on main floor removed existing toilet and hauled away. Found that flan was old and went ahead and installed new flange. Also replaced toilet shut off valve as a courtesy. And replaced fill valve as a courtesy as well.Installed customer supply, toilet and tested. No leaks were present at this time caulked around base of toilet. Also rebuilt shower valve because it was dripping. Tested and no leaks were present. Also replaced wasting overflow trim supplied by the customer. Removed existing lavatory faucet and install installed customer supplied faucet. Tested with no leaks present at this time. 

Chen membership is $19.95 a month
Bathroom on main floor removed existing toilet and hauled away. Found that flan was old and went ahead and installed new flange. Also replaced toilet shut off valve as a courtesy. And replaced fill valve as a courtesy as well.Installed customer supply, toilet and tested. No leaks were present at this time caulked around base of toilet. Also rebuilt shower valve because it was dripping. Tested and no leaks were present. Also replaced wasting overflow trim supplied by the customer. Removed existing lavatory faucet and install installed customer supplied faucet. Tested with no leaks present at this time. 

Chen membership is $19.95 a month
Simeon R.
Simeon R. Checked in
Bathroom on main floor removed existing toilet and hauled away. Found that flan was old and went ahead and installed new flange. Also replaced toilet shut off valve as a courtesy. And replaced fill valve as a courtesy as well.Installed customer supply, toilet and tested. No leaks were present at this time caulked around base of toilet. Also rebuilt shower valve because it was dripping. Tested and no leaks were present. Also replaced wasting overflow trim supplied by the customer. Removed existing lavatory faucet and install installed customer supplied faucet. Tested with no leaks present at this time. Chen membership is $19.95 a month
Atlanta, GA 30328
Tighten kitchen faucet and hose bib in the back , no charge
Tighten kitchen faucet and hose bib in the back , no charge
Tim C.
Tim C. Checked in
Tighten kitchen faucet and hose bib in the back , no charge
Atlanta, GA 30342
Tim C.
Tim C. Checked in
Did water heater flush and member inspection today , told customer water heater is 13 years old and may need replacing it soon , quoted replacement
Atlanta, GA 30328
Performed win with Chen annual plumbing inspection. All plumbing is in good shape. Left estimates for repairs on issues found


Shut off water to home and drain system. Cut out and remove old ruptured thermal expansion tank. Install new thermal expansion tank and mounting bracket. Turn on water and test for proper operation. Check for leaks and clean work space.

Left estimates for other plumbing repairs
Performed win with Chen annual plumbing inspection. All plumbing is in good shape. Left estimates for repairs on issues found


Shut off water to home and drain system. Cut out and remove old ruptured thermal expansion tank. Install new thermal expansion tank and mounting bracket. Turn on water and test for proper operation. Check for leaks and clean work space.

Left estimates for other plumbing repairs
Alex R.
Alex R. Checked in
Performed win with Chen annual plumbing inspection. All plumbing is in good shape. Left estimates for repairs on issues found Shut off water to home and drain system. Cut out and remove old ruptured thermal expansion tank. Install new thermal expansion tank and mounting bracket. Turn on water and test for proper operation. Check for leaks and clean work space. Left estimates for other plumbing repairs
Atlanta, GA 30341
Will credit $145 reschedule credit towards job if any estimate is scheduled within 30 days. Came out for a high water bill of over $600. We checked 5e meter and did see active usage occurring on the digital meter. We went and side and planned to isolate service line to rule that out. Found an old PRV and gate valve that was hard to turn. Had to give quote to replace the valve and PRV as the PRV has a slow leak out of the top stem, and the gate valve may have to be replaced if it drops out upon attempting to turn off the water. Water heater had multiple code issues we left a quote to correct. Found there’s a shower valve in the hall bathroom that is constantly dripping. There’s a toilet in the master bathroom that is slowly leaking water into the bowl. Homeowner stated that toilet was running non stop for awhile until they fixed it. Notified him that was likely why the water bill was so high. Emailed quotes over for all of the issues we found. Customer did not wish to move forward with
Will credit $145 reschedule credit towards job if any estimate is scheduled within 30 days. Came out for a high water bill of over $600. We checked 5e meter and did see active usage occurring on the digital meter. We went and side and planned to isolate service line to rule that out. Found an old PRV and gate valve that was hard to turn. Had to give quote to replace the valve and PRV as the PRV has a slow leak out of the top stem, and the gate valve may have to be replaced if it drops out upon attempting to turn off the water. Water heater had multiple code issues we left a quote to correct. Found there’s a shower valve in the hall bathroom that is constantly dripping. There’s a toilet in the master bathroom that is slowly leaking water into the bowl. Homeowner stated that toilet was running non stop for awhile until they fixed it. Notified him that was likely why the water bill was so high. Emailed quotes over for all of the issues we found. Customer did not wish to move forward with
Dawson F.
Dawson F. Checked in
Will credit $145 reschedule credit towards job if any estimate is scheduled within 30 days. Came out for a high water bill of over $600. We checked 5e meter and did see active usage occurring on the digital meter. We went and side and planned to isolate service line to rule that out. Found an old PRV and gate valve that was hard to turn. Had to give quote to replace the valve and PRV as the PRV has a slow leak out of the top stem, and the gate valve may have to be replaced if it drops out upon attempting to turn off the water. Water heater had multiple code issues we left a quote to correct. Found there’s a shower valve in the hall bathroom that is constantly dripping. There’s a toilet in the master bathroom that is slowly leaking water into the bowl. Homeowner stated that toilet was running non stop for awhile until they fixed it. Notified him that was likely why the water bill was so high. Emailed quotes over for all of the issues we found. Customer did not wish to move forward with
Atlanta, GA 30349
Shower not shutting off and whole home shutoff not working upon arrival. Customer stated the shower had been dripping for a few months and now it won’t shutoff at all. Once they realized the shower would not shutoff they attempted to shut the water off to the home using the gate valve in the basement but the water would not shutoff all the way. Informed customer the shower cartridge had failed and that the gate valve was no longer working properly. Informed customer we could replace both. Gave customer estimate, customer approved estimate. Installed new gate valve and new Moen 1222 cartridge for the shower. Turned water back on to check for leaks and found no leaks. Made sure shower had both hot and cold water. Shutoff valve and shower are working properly and no leaks upon departure.
Shower not shutting off and whole home shutoff not working upon arrival. Customer stated the shower had been dripping for a few months and now it won’t shutoff at all. Once they realized the shower would not shutoff they attempted to shut the water off to the home using the gate valve in the basement but the water would not shutoff all the way. Informed customer the shower cartridge had failed and that the gate valve was no longer working properly. Informed customer we could replace both. Gave customer estimate, customer approved estimate. Installed new gate valve and new Moen 1222 cartridge for the shower. Turned water back on to check for leaks and found no leaks. Made sure shower had both hot and cold water. Shutoff valve and shower are working properly and no leaks upon departure.
Chase B.
Chase B. Checked in
Shower not shutting off and whole home shutoff not working upon arrival. Customer stated the shower had been dripping for a few months and now it won’t shutoff at all. Once they realized the shower would not shutoff they attempted to shut the water off to the home using the gate valve in the basement but the water would not shutoff all the way. Informed customer the shower cartridge had failed and that the gate valve was no longer working properly. Informed customer we could replace both. Gave customer estimate, customer approved estimate. Installed new gate valve and new Moen 1222 cartridge for the shower. Turned water back on to check for leaks and found no leaks. Made sure shower had both hot and cold water. Shutoff valve and shower are working properly and no leaks upon departure.
Atlanta, GA 30345
Found water heater leaking also found basement restroom tub&shower valve constantly running and back hose bib leaking. Gas to water heater was soft 3/8” copper with a crimp in line. Replaced Pfizer cartridge in basement restroom tub&shower valve. Replaced back hose bib with new hose bib secured to wall and caulked to wall. Replaced water heater with new 50 gallon ng water heater with new pan and thermal expansion tank. Replaced gas line with new 1/2” black steel pipe. Tested and left everything in good working order.
Found water heater leaking also found basement restroom tub&shower valve constantly running and back hose bib leaking. Gas to water heater was soft 3/8” copper with a crimp in line. Replaced Pfizer cartridge in basement restroom tub&shower valve. Replaced back hose bib with new hose bib secured to wall and caulked to wall. Replaced water heater with new 50 gallon ng water heater with new pan and thermal expansion tank. Replaced gas line with new 1/2” black steel pipe. Tested and left everything in good working order.
Anthony W.
Anthony W. Checked in
Found water heater leaking also found basement restroom tub&shower valve constantly running and back hose bib leaking. Gas to water heater was soft 3/8” copper with a crimp in line. Replaced Pfizer cartridge in basement restroom tub&shower valve. Replaced back hose bib with new hose bib secured to wall and caulked to wall. Replaced water heater with new 50 gallon ng water heater with new pan and thermal expansion tank. Replaced gas line with new 1/2” black steel pipe. Tested and left everything in good working order.
Atlanta, GA 30345
Review
Cody knows what he’s doing. No job can ever go perfectly, but Cody makes it seamless.
Larry - Atlanta, GA 30329
Customer stated that there was a leak coming from base of toilet. Customer also said that when they first noticed toilet leaking, they couldn’t get toilet to leak again until laundry was going. Stated to customer that there may be a blockage in the line. Stated to customer that toilet will have to be pulled and camera will have to be ran to inspect line. Went ahead and pull toilet. Found that there was a blockage made of soft tissue. Wasn’t able to clear with camera so went ahead and brought out bigger snake to get it cleared. Afterwards ran camera to inspect line. Found that snake wasn’t able to clear enough of the buildup in pipe, and also that pipe looked to be broken. Recommended customer next steps but at this time didn’t have access to crawlspace, so I wasn’t able to give estimate on repairs needed. Went ahead and reset toilet and tested. No leaks were present at this time. Given the condition of the pipe, there may be a blockage that reoccurs and causes leaking from toilet. Chen
Customer stated that there was a leak coming from base of toilet. Customer also said that when they first noticed toilet leaking, they couldn’t get toilet to leak again until laundry was going. Stated to customer that there may be a blockage in the line. Stated to customer that toilet will have to be pulled and camera will have to be ran to inspect line. Went ahead and pull toilet. Found that there was a blockage made of soft tissue. Wasn’t able to clear with camera so went ahead and brought out bigger snake to get it cleared. Afterwards ran camera to inspect line. Found that snake wasn’t able to clear enough of the buildup in pipe, and also that pipe looked to be broken. Recommended customer next steps but at this time didn’t have access to crawlspace, so I wasn’t able to give estimate on repairs needed. Went ahead and reset toilet and tested. No leaks were present at this time. Given the condition of the pipe, there may be a blockage that reoccurs and causes leaking from toilet. Chen
Simeon R.
Simeon R. Checked in
Customer stated that there was a leak coming from base of toilet. Customer also said that when they first noticed toilet leaking, they couldn’t get toilet to leak again until laundry was going. Stated to customer that there may be a blockage in the line. Stated to customer that toilet will have to be pulled and camera will have to be ran to inspect line. Went ahead and pull toilet. Found that there was a blockage made of soft tissue. Wasn’t able to clear with camera so went ahead and brought out bigger snake to get it cleared. Afterwards ran camera to inspect line. Found that snake wasn’t able to clear enough of the buildup in pipe, and also that pipe looked to be broken. Recommended customer next steps but at this time didn’t have access to crawlspace, so I wasn’t able to give estimate on repairs needed. Went ahead and reset toilet and tested. No leaks were present at this time. Given the condition of the pipe, there may be a blockage that reoccurs and causes leaking from toilet. Chen
Atlanta, GA 30307
Replace flapper in down stairs basement bathroom 
Free flapper replacement in the upstairs floral bathroom 
Kitchen sink faucet replacement 

For this customer we replaced the kitchen sink faucet due to a leak coming from the base off the faucet, there was also low water pressure so therefore we removed a old filter for under the sink however the sink already had a filter on it. So therefore i removed the other one. New shut off valve for the cold side service stop. Replaced the flapper in the down stairs basement bathroom. Additionally replaced the fill valve and flapper upstairs in the hallway. Once everything has been installed there are no leaks, pressure is back to normal.
Replace flapper in down stairs basement bathroom 
Free flapper replacement in the upstairs floral bathroom 
Kitchen sink faucet replacement 

For this customer we replaced the kitchen sink faucet due to a leak coming from the base off the faucet, there was also low water pressure so therefore we removed a old filter for under the sink however the sink already had a filter on it. So therefore i removed the other one. New shut off valve for the cold side service stop. Replaced the flapper in the down stairs basement bathroom. Additionally replaced the fill valve and flapper upstairs in the hallway. Once everything has been installed there are no leaks, pressure is back to normal.
Shane S.
Shane S. Checked in
Replace flapper in down stairs basement bathroom Free flapper replacement in the upstairs floral bathroom Kitchen sink faucet replacement For this customer we replaced the kitchen sink faucet due to a leak coming from the base off the faucet, there was also low water pressure so therefore we removed a old filter for under the sink however the sink already had a filter on it. So therefore i removed the other one. New shut off valve for the cold side service stop. Replaced the flapper in the down stairs basement bathroom. Additionally replaced the fill valve and flapper upstairs in the hallway. Once everything has been installed there are no leaks, pressure is back to normal.
Atlanta, GA 30327
Customer had toilet order to our shop and wanted to install. Checked pressure and water heater. Pressure was good. Gave Customer options for replacement. Replaced old toilet with Toto and bidet side mount install had to drill through tile on flooring in order to secure anchors to floor for proper securing of toilet after toilet was set into place flush toilet to check for leaks and proper function.
Customer had toilet order to our shop and wanted to install. Checked pressure and water heater. Pressure was good. Gave Customer options for replacement. Replaced old toilet with Toto and bidet side mount install had to drill through tile on flooring in order to secure anchors to floor for proper securing of toilet after toilet was set into place flush toilet to check for leaks and proper function.
Cody A.
Cody A. Checked in
Customer had toilet order to our shop and wanted to install. Checked pressure and water heater. Pressure was good. Gave Customer options for replacement. Replaced old toilet with Toto and bidet side mount install had to drill through tile on flooring in order to secure anchors to floor for proper securing of toilet after toilet was set into place flush toilet to check for leaks and proper function.
Atlanta, GA 30329
Atlanta, GA - Me out for a toilet not flushing. Arrived and everything was working. We flushed the upstairs toilet several times and water went down every time. Flushed toilet paper multiple times in a row and toilet continued to flush. Took video of toilet operating normally. Gave quote to pull toilet and camera the drain if the issue should reoccur. Customer said old toilet was having the same issue, the replaced the toilet and it was continuing to do the same thing. We could not recreate the issue and homeowner did not want to do a camera inspection if everything was working.
Dawson F.
Dawson F. Checked in
Me out for a toilet not flushing. Arrived and everything was working. We flushed the upstairs toilet several times and water went down every time. Flushed toilet paper multiple times in a row and toilet continued to flush. Took video of toilet operating normally. Gave quote to pull toilet and camera the drain if the issue should reoccur. Customer said old toilet was having the same issue, the replaced the toilet and it was continuing to do the same thing. We could not recreate the issue and homeowner did not want to do a camera inspection if everything was working.
Atlanta, GA 30311
For this customer we are installing a new faucet and rebuilding a toilet and doing a free flapper replacement.
For this customer we are installing a new faucet and rebuilding a toilet and doing a free flapper replacement.
Shane S.
Shane S. Checked in
For this customer we are installing a new faucet and rebuilding a toilet and doing a free flapper replacement.
Atlanta, GA 30327
Review
Anthony has been wonderful.
Kate Hunter - Atlanta, GA 30319
Response from Chen Plumbing:

Thank you, Kate! We're so glad to hear that Anthony has made a positive impression. Your feedback means a lot to us!

Replaced a kitchen faucet with customer supplied
Replaced a kitchen faucet with customer supplied
Tim C.
Tim C. Checked in
Replaced a kitchen faucet with customer supplied
Atlanta, GA 30327
Found existing drain that t&p tied to leaking. Repaired as courtesy due to previous work done. No warranty on courtesy work. If problems come back recommend placing drain.
Found existing drain that t&p tied to leaking. Repaired as courtesy due to previous work done. No warranty on courtesy work. If problems come back recommend placing drain.
Anthony W.
Anthony W. Checked in
Found existing drain that t&p tied to leaking. Repaired as courtesy due to previous work done. No warranty on courtesy work. If problems come back recommend placing drain.
Atlanta, GA 30319
Review
Very happy with the job they did installing a tankless water heater--from the informative first visit to the phone contact leading up to the installation to the installation itself. Thanks especially to Dawson who was also kind enough to look into and add in a small fix to a sink issue while at the house for the installation.
Devaka Premawardhana - Atlanta, GA 30311
Response from Chen Plumbing:

Thank you, Devaka! We're glad to hear you were happy with the installation of your tankless water heater. We appreciate your kind words about Dawson and his extra effort with the sink issue. Your satisfaction means a lot to us!

Review
This has literally been the best experience with a contractor ever; Chen Plumbing responded quickly and efficiently to my request for a service appointment; Shawn Bush and Christian Perez showed up on time, met with me for an extended period to diagnose the issues I raised and proposed very direct, clear and effective solutions. I ended purchasing a home filtration system, a new pressure valve (which they tested to detect an imminent failure), rebuilt five new toilets, and installed a new water spigot for an internal hose. Super courteous, most professional and very patient with us. They were with us for a day and a half to do all the installation, but it was well worth it. I am confident for the first time in 36 years as an Atlanta homeowner that I'm finally in good hands with a reputable plumber who not only knows what they're doing, they are professional and stand behind their work. Recommend them to everyone.
Neil Hediger - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you, Neil, for your fantastic review! We're glad to hear that you had such a positive experience with Chen Plumbing and that Shawn and Christian provided you with clear solutions and exceptional service. Your confidence in us means a lot, and we truly appreciate your recommendation!

Review
Very friendly and knowledgeable
Uj - Atlanta, GA 30328
Review
Cody Ard was great
Patrick Emerson - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you, Patrick! We're glad to hear that Cody Ard provided you with great service. Your feedback means a lot to us!

Review
Explained everything
Patrick - Atlanta, GA 30305
Review
New tech Justin changed our pressure relief value plus a few other minor items
Neal Schwartz - Atlanta, GA 30341
Response from Chen Plumbing:

Thank you, Neal, for your feedback! We're glad to hear Justin was able to assist with the pressure relief valve and other items. Your satisfaction is important to us!

Review
Very nice guy. Competent.Just moved his family to Atlanta . We welcome him .
Neal schwartz - Atlanta, GA 30341
Review
My first experience with Chen plumbing was excellent. Super responsive. I did not feel ripped off like I do with so many big name plumbing companies. Chase was great. My confidence level was such that I am planning to schedule more work and feel I may have finally found a plumbing company I can refer to others. Speaking with the on-site technician Chase instilled further confidence due to his straight forward approach, honesty, and lack of trying to over sell me. So many of the Large well-known companies push their employees to hunt for other ways to make the company money whether its needed or not in the home. I was relieved that this was not a tactic employed by this locally own family run business, which is the type I cater to for that reason.
Gary Gary - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, Gary! We're glad to hear that your experience with Chen Plumbing was excellent and that Chase was able to instill confidence with his straightforward approach. We appreciate your support and look forward to helping you with future projects!

Review
Timely, quality service!
William - Atlanta, GA 30340
Review
Good service
Rebecca - Atlanta, GA 30345
Review
Justin was great. He was communicative and efficient. Would use the service again.
Rebecca Ray - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Rebecca! We're glad to hear that Justin provided great service and that you would choose us again. Your feedback means a lot!

Review
Mr Chen and Chen plumbing are great. We are new customers and both my experiences have been great. We noticed a leak on Saturday afternoon and Chen plumbing came the next morning.
Dean - Atlanta, GA 30327
Review
$400 to unclog a kitchen sink using normal snake method processes seems unreasonably high, even in today’s market where prices are high. The tech was friendly and professional.
David - Atlanta, GA 30327
Review
Cody is a valued employee. He went above and beyond for all his work, and stopped the shower head from dripping. Fully dedicated to doing a good job
Pat - Atlanta, GA 30345
Review
Excellent Service
Brittany - Atlanta, GA 30349
Review
We looked at so many things aside from the service call finding more repairs. Toilet upstairs running and I can’t stop it. Also, hand held shower is apart, so can I use the shower?
Pat - Atlanta, GA 30345
Review
Shane was very sweet and helpful and professional. He went out of his way for us. Very appreciative.
Davida - Atlanta, GA 30329
Review
Chen Plumbing is so responsive and lets you know sometimes several time a day when your tech is expected. The plumbers are so communicative too and they left every area of my house where they worked totally CLEAN...AMAZING. I will use them forever.
judi voss - Atlanta, GA 30319
Response from Chen Plumbing:

Thank you, Judi! We appreciate your kind words about our team's responsiveness and communication. It's great to hear that you were pleased with the cleanliness after the work was done. We're grateful for your support and look forward to serving you in the future!

Review
Kept me informed. Showed up on time. Job was well planned and completed
John - Atlanta, GA 30307
Review
Alex was very helpful. He answered my concerns very clearly.
Eileen - Atlanta, GA 30305
Review
Estimate was provided quickly and Alex the technician was helpful and friendly. Thank you!
Megan - Atlanta, GA 30312
Review
Anne Sophie Hankla - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you, Anne, for taking the time to leave a review! Your feedback is appreciated.

Review
We had a shower leaking onto the ceiling of the floor below. Cody arrived and listened, then started to explain how he was going to diagnose our problem. He was logical and he explained very well. I really appreciated that he didn’t give up until we knew where this water was coming from!
Sophie - Atlanta, GA 30318
Review
Shawn is a great professional, thorough and patient in addressing questions - and genuinely caring to be sure the work was highest quality and completed quickly
Tracy - Atlanta, GA 30306
Review
Chase with Chen Plumbing was incredibly thorough, patient and helpful. I felt confident that he was giving me authentic guidance and quality work.
A. Smith - Atlanta, GA 30319
Review
Cody was professional, super kind and efficient.
Kathie - Atlanta, GA 30340
Review
carrie christie - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you, Carrie, for taking the time to leave a review. We appreciate your support!

Review
I own a 100 year-old home in Buckhead and they have frequently been large and small plumping issues that have popped up. Chen Plumbing provides plumbing service this each and every time! And their prices are reasonable.
Carrie - Atlanta, GA 30305
Review
Easy to schedule. Prompt arrival. High quality work. In and out and we are totally satisfied!
Francis Clark - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you, Francis! We're glad to hear that you found scheduling easy and were satisfied with the quality of work. We appreciate your feedback!

Review
Easy to set appointment. Chase arrived on time and did an excellent job. In the Chen tradition, his series perfect. Did not even know they were here. Just did a great job. I never dread calling Chen Pluming!
Francis - Atlanta, GA 30309
Review
They came to my house so fast, and diagnosed the issue, even though it wasn’t plumbing (HVAC). They went out of their way to help me get in touch with the business that will help repair my floors from the water damage and also gave a great recommendation for help with my HVAC. I have to will reach out whenever I need any plumbing, needs and pass on the information to friends.
Rachel - Atlanta, GA 30316
Review
Chen Plumbing is a honest and reliable plumbing service company in the Atlanta area. They repaired a broken leaking pipe in my basement at a very reasonable price and the job was completed in a professional manner. I would highly recommend their plumbing repair services to anyone who doesn't want to be overcharged when you have a plumbing problem. I have used them several times in the past and they are my only "Go To" Plumber in the future!
Don Young - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you, Don! We truly appreciate your kind words and your continued trust in our services. It's great to hear that you found our work professional and reasonably priced. Your recommendation means a lot to us!

Review
Cody was very competent - friendly, too.
Mark McCandless - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you, Mark! We're glad to hear that Cody made a positive impression with his competence and friendliness. Your feedback is greatly appreciated!

Review
Here’s a serious shout out for Shane! —he was great to work with….he went above & beyond, and got things resolved quickly. He is also just a very nice guy!
Jean Bean - Atlanta, GA 30307
Review
Heres a serious shout-out to Chen plumbing & Shane in particular. He was fast, efficient, & super easy to work with.
Jean Bean - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you, Jean! We're glad to hear that Shane provided you with fast and efficient service. Your shout-out to him is much appreciated!

Review
On time. Great communication. Anthony, the plumber gave great information at all steps of the job. Highly recommend.
Lee Woodall - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Lee! We're glad to hear that Anthony provided great communication and information throughout the job. Your recommendation means a lot to us!

Review
Quality service and excellent communication
Natalie - Atlanta, GA 30345
Review
I've had Chen Plumbing help me with my hot water heater, fix a water leak between the meter and my house and today fix my garbage disposal. Each and every time, each and every one of their representatives are clearly competent; they know what they are doing. I have come to respect and trust them. It doesn't get any better than that. Today Shawn and Christian did a great job. Thank you guys.
Craig - Atlanta, GA 30328