Customer is having issue with fill valve and upstairs bathroom. Checked pressure on system and water heater. Thermal expansion tank is compromised and needs to be replaced. Customers water heater is going on 13 years. Gave estimate for replacements. Replaced fill valve and tested.

Customers portion of the repipe. Tested to ensure a leak free installation. Homeowner only responsible for the portion of the stack that serviced under the kitchen sink.

Customer stated that there was a leak under stove. Used soapy water to attempt to detect leak, but couldn’t detect leak. Customer called gas technician that was out earlier and he told us where they were at. Took apart, gas piping and cleaned, and re-pipe doped all connections and tightened all piping. Tested in no weeks were present at this time. Cleaned up work area.

Checked Rinnai tankless code 11 problem , no problem with gas pressure, found clogged exhaust pipe thru outside in unknown area , we did new 2” exhaust today with new holes to outside and sealed

Detach lid and cut lines for sewage ejection pump. Remove pump and install new Sewage ejection pump. Drill hole into discharge line inside pump basin. Make all necessary connections, and secure lid down. Test pump thoroughly before caulking around lid. Shut down water to home and gas to water heater. Drain down portable water system and 50 gallon gas water heater. Cut out and detach all lines from water heater. Remove water heater from stand and place new 50 gallon water heater in pan on floor. Extend ventilation line, hot and cold lines, TMP line and Dedicated recirculating line. Furnish and install new 2.5 gallon thermal expansion tank. Make all necessary connections. Pressurized system slowly and bleed all air out new water heater. Light water heater after all connections have been tested and heater is full.

Excavated approximately 2 1/2 feet and discovered a completely failed shark bite fitting. An additional shark bite fitting. was also found inside the home, connecting the main line to interior water pipe plumbing these fittings were improperly installed underground, which is not recommended and poses a risk of future failure due to improper use the push connect fittings below grade, we strongly recommend replacement service line. An estimate for water service replacement was provided and approved by the customer however we fixed line temporarily until we can get out there and fix permanently.

Client called us out today due to their water pressure being very high, and the water heater was 10 yrs old and needed an expansion tank. We replaced the 40 gal short model nat gas water heater on the pedestal in garage, with new rheem pro series 40 gal short model nat gas water heater installed up to code, with new pan, with new gas shutoff valve, new ball valve cold water shutoff, new coated gas flex, new thermal expansion tank with a mounting bracket, and proper fasteners in the vent pipe. We also replaced the failed pressure reducing valve with new watts 25aub. While doing that we also replaced the whole home water shutoff with new ball valve, and replaced the shutoff for the hose bib with a new ball valve as well. The new water heater was just a little bit thicker than old unit, so we had to cut the relief line out of where it was beside and behind the water heater and drill new hole to outside and ran new temperature and pressure relief valve line to the exterior per code. Once

Upon arrival customer stated there was signs of a leak on her ceiling. I informed the customer we could have serclean come out and cut the hole or I could cut the hole and the price would go towards the repair. Gave customer estimate to cut hole and search for the leak. Customer stated she wanted serclean to come out to cut the hole and help her the the damage due to her just remodeling recently. Serclean is coming out Wednesday.

Upon arrival customer stated her daughter faucet was loose and the pop up assembly was stuck down. Customer also stated her sink in her bathroom drains slow and as well as the tub. Gave customer estimate. Customer approved estimate. I tightened up the faucet but when I took the pop up assembly off I noticed it was missing parts and need to be replaced. I informed the customer and she stated she was going to get a replacement part from the manufacturer. I left her with an estimate to come back and install it. I also pulled the pop assembly out of her sink and found a huge glob of hair that was the reason for the sink draining slow. I ran my snake 5 times down the tub drain and was able to clear and pull back hair and conditioner. I tested all systems and all systems are working and draining properly with no leaks or issues. Also leaving customer with estimate to change whole house filter.

We replaced old house sewer service line in the back of the home to the county 6” clean out over 100 feet

Customer had a toilet in the primary bathroom that was stopped up. Customer informed me that toilet had been gurgling before it stopped up. Noted to customer that that is a concern for a partial stoppage. Recommended running a camera in the line. Also noted that a better flushing toilet would help with the existing cast drains recommended the American standard cadet pro. Auger the toilet to get it up and running over the weekend and give the customer time to get a new toilet will return and install customer supplied toilet and camera the line once the toilet arrives. Will credit the cost of the auger back towards the job.

Customer stated that there was a leak coming from lavatory faucet drain upstairs in master bath. Found that it was leaking from pop-up. Removed old pop-up drain furnished and installed new one. Tested and no leaks were present at this time. Cleaned up work area.

Customer stated that floors were warping, and that recirculation pump wasn’t working. Investigated where floor was warping and didn’t notice any moisture/water around area. Recommended customer to reliable restoration to have them come out and do moisture readings and or find issue. Check recirculation pump and pump seem to be working, but customer did state that water was still taking a while to get hot. Recommended to customer to have pump replaced and will send quote to do so.

I returned to install a washing machine pan and drain line. I disconnected the washer. I drilled my hole down where the pan and drain start. I cut out all the sheet rock I need to cut out to do the job. I also informed the customer again that we do not replace sheet rock. I finished drilling all my hole for the pipe to run out side. I installed the new drain line and washing machine pan. Tested system and system is working properly with no leaks or issues.

Checked several of customer concerns with plumbing and property. Replaced compromised fill valve in upstairs bathroom. Leak under driveway is not on customers side of meter and coming from water main.

Installed customer provided whole house filter with a bypass and new Prv and main house shut off valve. Also installed customer provided kitchen faucet. Installed new service valves for kitchen faucet. Tested and no leaks were present at this time. Set pressure to 65psi and cleaned up work area. Chen membership is $19.95 a month but may be canceled at anytime.

Came out today to replace the 47 gal low boy electric water heater for clients condo. It was located in the laundry room closet, beneath the hvac unit. We installed a new rheem pro series 47 gal electric low boy water heater on 3/4” cpvc piping. Reconnected hot and cold lines, as well as the relief line. Once all joints were glued, we let the glue cure for 30 minutes, then turned the water on to the new unit. Filled unit up and got all air out, then turned on. Unit is working as it should. 6 yr manufacturer warranty and 2 yr parts and labor warranty Office will reach out to schedule the once yearly whole home plumbing inspection included with our service membership.

Upon arrival customer stated two toilet handles were not working properly. Gave customer estimate to replace both. Customer approved estimate but when I got back inside with the parts she said that she only wanted to get one done. I went ahead and changed both for the price for just the one. Tested both handles and both are working properly.

Left quote with customer to install under sink RO filter.

Client called us out today due to the main floor powder room toilet leaking into the basement ceiling below. Cut open that ceiling below, and discovered a few different issues with the drain work. There was a nail in the fitting, and it looked like there was a crack on the fitting because there was glue run all down the seam. Also, the toilet flange above was entirely too low, which was the main root cause of the ceiling damage below. There was some water damage, referred Serclean out to assess the damage. We will return to cut out the leaking drain pipes and fittings once Serclean gives us the OK. Today, we picked up two customer supplied toilets from Home Depot, and replaced the basement bathroom toilet with customer supplied. The flange for the basement toilet was slightly cracked, was able to repair with a spanner flange as courtesy. We shimmed around the base to level it out, then caulked around the base after we checked for leaks. Toilet is now running as it should. The main

Upon arrival customer stated the water pressure was seemed low and the toilet upstairs runs no stop and the kitchen sink was leaking from the base. Informed the customer the pressure was at 40 psi which is a normal pressure. When looking for prv I only found the meter which was above the water heater in the garage. I informed the customer The whole complex is under one prv and I would not be able to change it. Gave customer estimate. Customer approved estimate. I replaced the flapper on the toilet and installed a new customer supplied faucet. I tested all systems and all systems are working properly with no issues or leaks.

Client had us out today to perform the yearly maintenance descaling flush on their Navien 240a tankless water heater that Travis had previously quoted, located in the laundry room. We flushed the solution through the tankless unit for 30 minutes, then flushed out the unit with just water for another 30 minutes. Once we were done, turned water back on to tankless unit and plugged back in. Unit seems to be operating as it should. Home water pressure was perfect right around 50-55 psi. Client should have this done yearly to maintain the unit and the warranty on the unit.

Upon arrival customer stated that the prv was making a humming sound. I informed the customer I would have to replace the whole house shutoff as well as the prv due to them being to close together. Gave customer estimate. Customer approved estimate. I cut out the old prv and old shut off valve and installed a new prv and new whole house shutoff. I set the pressure to 65 psi and tested the system and the system is working properly with no leaks or issues.

Remove lid from basin and install alarm system for pump. Also replace check valve combo. Tested pump and alarm and at time of departure everything was working as it should. Cleaned up work area. Chen membership is $19.95 a month or may be canceled at anytime. Also there is a membership for one year for $219.45.

Sewer smell problem checked , found coming from p trap in.basement, replaced and new AAV installed