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Plumber in Atlanta, GA

Expert Plumbing Repairs & Installations in Atlanta, GA – Reliable Service When You Need It Most

When you need a dependable plumber in Atlanta, GA, count on Chen Plumbing for expert service. Whether you’re dealing with a sudden leak, a stubborn clogged drain, or planning a full plumbing upgrade, our team has the knowledge and experience to handle it all. We specialize in a wide range of residential and commercial plumbing services, from emergency repairs to water heater installations, ensuring your home or business runs smoothly.

With Atlanta’s mix of historic homes and modern properties, plumbing issues can range from aging pipes to high water pressure concerns. Our skilled technicians understand the unique challenges Atlanta homeowners face and provide customized solutions to keep your plumbing system in top shape. We proudly serve neighborhoods throughout the metro area, including Buckhead, Midtown, Decatur, and beyond.

For reliable service and guaranteed satisfaction, trust Chen Plumbing to get the job done right. Call 678-621-6363 today or Contact Us Online to schedule a service with Atlanta’s trusted plumbing professionals.

Chen Plumbing Truck In Atlanta Georgia Grassy Area

Emergency Plumbing Services – Fast, Reliable, and Available When You Need Us

Atlanta’s weather can be unpredictable, and plumbing issues often arise at the worst times. Our emergency plumbing services ensure you get fast assistance for:

Drain Cleaning & Clog Removal – Keep Your Pipes Flowing Freely

A slow or clogged drain can quickly turn into a major issue if left unchecked. Our advanced drain cleaning services help keep your plumbing system running efficiently.

Many homes in historic neighborhoods have older pipes prone to buildup—regular maintenance can prevent costly repairs.

Water Heater Services – Efficient Repairs and Upgrades

Reliable hot water is essential for any home or business. We specialize in water heater repair, replacement, and maintenance, working with both tank and tankless systems.

We provide reliable water heater solutions to ensure you always have hot water when you need it.

Sewer Line Services – Advanced Solutions for a Common Atlanta Problem

Sewer line issues can cause significant disruptions, particularly in areas with older plumbing infrastructure like Grant Park and Candler Park. We use the latest technology to diagnose and resolve sewer line problems efficiently.

Leak Detection & Repair – Protect Your Home from Hidden Damage

Hidden leaks can waste thousands of gallons of water and lead to costly damage. Our non-invasive leak detection services identify and fix leaks before they cause major issues.

If you’ve noticed an unexplained increase in your water bill in Atlanta, let us pinpoint the problem and provide a solution.

Toilet Repairs & Installations – Reliable Solutions for Every Bathroom

A faulty toilet can be a daily frustration. Whether it’s constantly running, failing to flush properly, or leaking, we offer fast and effective toilet repair and installation services.

For businesses and homeowners in Atlanta, GA, we provide modern, eco-friendly toilet upgrades to save water and lower utility costs.

Garbage Disposal Repairs & Replacements – Keep Your Kitchen Running Smoothly

A broken garbage disposal can disrupt your daily routine. Whether your disposal is jammed, leaking, or making strange noises, we provide quick and efficient repairs.

Atlanta’s many condos and apartment complexes rely on properly working garbage disposals—our team ensures yours is operating at peak performance.

Whole-Home Repiping – A Smart Investment for Older Atlanta Homes

Many historic homes in Druid Hills and East Point still have outdated plumbing systems that can lead to frequent leaks and water pressure issues. Our repiping services provide a long-term solution by upgrading old pipes to modern, durable materials.

Commercial Plumbing Services – Keeping Atlanta’s Businesses Running Smoothly

From restaurants in Ponce City Market to office buildings in Buckhead, we provide comprehensive commercial plumbing services tailored to business needs.

Why Choose Chen Plumbing for Your Plumbing Needs in Atlanta GA?

When it comes to plumbing services in Atlanta, 678-621-6363 stands out from the crowd. Our team is dedicated to providing top-quality service, honest pricing, and timely repairs. Whether you’re dealing with a leaking pipe, a clogged drain, or a water heater issue, we have the experience and expertise to get the job done right. We’re always just a phone call away—call 678-621-6363 for fast and reliable plumbing service in Atlanta. We look forward to helping you with all your plumbing needs.

For more helpful plumbing tips and services, check out these related articles:

Schedule Your Plumbing Service Today!

Don’t wait until a minor plumbing issue becomes a major problem. At Chen Plumbing, we are dedicated to providing timely, reliable, and high-quality plumbing services in Atlanta, GA. Our team of experienced professionals is ready to tackle any plumbing challenge, ensuring your home or business remains comfortable and functional. From emergency repairs to routine maintenance and installations, we handle it all with the utmost care and precision.

For reliable plumbing services in Atlanta, GA, trust Chen Plumbing. Contact us today at 678-621-6363 or visit our Contact Us page to schedule a service or request a free quote. Your satisfaction is our priority! Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Atlanta, GA.

Recent Jobs and Reviews in Atlanta, GA

Rated 4.9 out of 5 stars based on 609 customer reviews

Customers say: The overall sentiment expressed in these reviews is overwhelmingly positive, with customers consistently praising the company's professionalism, efficiency, and quality of service. A dominant theme throughout is the exceptional customer service provided by the technicians, who are frequently described as knowledgeable, personable, professional, and thorough in their work. Customers express strong appreciation for the quick response times, with several noting same-day service and prompt arrivals. The technicians' willingness to go above and beyond expectations is a recurring highlight, including instances of solving problems efficiently, providing helpful recommendations, and accommodating last-minute requests. Communication quality stands out as another positive trend, with reviewers emphasizing clear explanations, transparency, and attentiveness to customer questions. Many customers express loyalty to the company and indicate they would use the service again or recommend it to others, reflecting high satisfaction and trust. The technical competence of the staff is consistently acknowledged, with customers feeling confident in the expertise demonstrated during various plumbing repairs and installations. Overall, the reviews convey a tone of gratitude and confidence, with customers feeling well-served and valued by a reliable, customer-focused plumbing service.

Job Locations and Reviews

Review
Alex was very helpful. He answered my concerns very clearly.
Eileen - Atlanta, GA 30305
This customer they are faucet kitchen sink faucet is leaking so therefore I recommend replacing it with brand new one customer supplied that is exactly what the homeowner is planning on doing. Took a look at the water pressure water pressure is reading at 55 psi they do have a shark bite. PRB recommended get that replaced as well. Additionally, the two water heaters are not piped correctly. Recommend to get those properly pipes as well and or do it when it comes time to replace the water heaters. I couldn’t find a leak from the shower, however wherever we are replacing two angle stops for the dishwasher and the hot line for the faucet and we’re gonna go ahead and replace that faucet as well.
This customer they are faucet kitchen sink faucet is leaking so therefore I recommend replacing it with brand new one customer supplied that is exactly what the homeowner is planning on doing. Took a look at the water pressure water pressure is reading at 55 psi they do have a shark bite. PRB recommended get that replaced as well. Additionally, the two water heaters are not piped correctly. Recommend to get those properly pipes as well and or do it when it comes time to replace the water heaters. I couldn’t find a leak from the shower, however wherever we are replacing two angle stops for the dishwasher and the hot line for the faucet and we’re gonna go ahead and replace that faucet as well.
Shane S.
Shane S. Checked in
This customer they are faucet kitchen sink faucet is leaking so therefore I recommend replacing it with brand new one customer supplied that is exactly what the homeowner is planning on doing. Took a look at the water pressure water pressure is reading at 55 psi they do have a shark bite. PRB recommended get that replaced as well. Additionally, the two water heaters are not piped correctly. Recommend to get those properly pipes as well and or do it when it comes time to replace the water heaters. I couldn’t find a leak from the shower, however wherever we are replacing two angle stops for the dishwasher and the hot line for the faucet and we’re gonna go ahead and replace that faucet as well.
Atlanta, GA 30317
Came out to this customer‘s house to give him an estimate on a new 50 gallon gas water heater the water heater that is currently installed. There is from 2008. The water heater is definitely at end of life so therefore I recommend to get that replaced along with the pressure reducing valve the pressure reducing valves from 2016 is 10 years old However there has been signs of it leaking on the top of the nut so therefore I checked the water pressure and the water pressure red at 80 psi so therefore I recommended you get the pressure reducing valve replaced along with the water heater. Bring that water heater up to code installing a new CSST corrugated stainless steel gas Line. Attach the thermal expansion tank to the cinder block wall. This water heater is currently not leaking. There’s a small drip on the shut off out though very minor. The homeowners are expecting to replace it sometime mid June.
Came out to this customer‘s house to give him an estimate on a new 50 gallon gas water heater the water heater that is currently installed. There is from 2008. The water heater is definitely at end of life so therefore I recommend to get that replaced along with the pressure reducing valve the pressure reducing valves from 2016 is 10 years old However there has been signs of it leaking on the top of the nut so therefore I checked the water pressure and the water pressure red at 80 psi so therefore I recommended you get the pressure reducing valve replaced along with the water heater. Bring that water heater up to code installing a new CSST corrugated stainless steel gas Line. Attach the thermal expansion tank to the cinder block wall. This water heater is currently not leaking. There’s a small drip on the shut off out though very minor. The homeowners are expecting to replace it sometime mid June.
Shane S.
Shane S. Checked in
Came out to this customer‘s house to give him an estimate on a new 50 gallon gas water heater the water heater that is currently installed. There is from 2008. The water heater is definitely at end of life so therefore I recommend to get that replaced along with the pressure reducing valve the pressure reducing valves from 2016 is 10 years old However there has been signs of it leaking on the top of the nut so therefore I checked the water pressure and the water pressure red at 80 psi so therefore I recommended you get the pressure reducing valve replaced along with the water heater. Bring that water heater up to code installing a new CSST corrugated stainless steel gas Line. Attach the thermal expansion tank to the cinder block wall. This water heater is currently not leaking. There’s a small drip on the shut off out though very minor. The homeowners are expecting to replace it sometime mid June.
Atlanta, GA 30342
Arrived today with water off for the kitchen faucet , customer bought a new replacement faucet , explained to the customer new faucet only use one hole , old faucet has three holes , we have to use sink hole covers to cover extra holes with some additional charge , customer decide just keep the old faucet handle and spray hose and old soap dispenser as for not left hole open and paying extra , faucet is installed with handle on the Front instead on side as normally because is too close to the old faucet handle since we did not remove it , this is approved by customer. 
Also cabinet door hinge was very old and loose , disposal looks about to leak , customer just told me replace it later
Arrived today with water off for the kitchen faucet , customer bought a new replacement faucet , explained to the customer new faucet only use one hole , old faucet has three holes , we have to use sink hole covers to cover extra holes with some additional charge , customer decide just keep the old faucet handle and spray hose and old soap dispenser as for not left hole open and paying extra , faucet is installed with handle on the Front instead on side as normally because is too close to the old faucet handle since we did not remove it , this is approved by customer. 
Also cabinet door hinge was very old and loose , disposal looks about to leak , customer just told me replace it later
Tim C.
Tim C. Checked in
Arrived today with water off for the kitchen faucet , customer bought a new replacement faucet , explained to the customer new faucet only use one hole , old faucet has three holes , we have to use sink hole covers to cover extra holes with some additional charge , customer decide just keep the old faucet handle and spray hose and old soap dispenser as for not left hole open and paying extra , faucet is installed with handle on the Front instead on side as normally because is too close to the old faucet handle since we did not remove it , this is approved by customer. Also cabinet door hinge was very old and loose , disposal looks about to leak , customer just told me replace it later
Atlanta, GA 30349
After confirming the clog in the kitchen and laundry lines, we first attempted to clear them with standard equipment. When that doesn’t succeed, we cut the laundry, drain line and ran equipment directly there to avoid any turns. We didn’t updated pricing for cutting sheet rock behind the laundry vent stack, installing to clean out tee, and adding an access panel. While restored flow, we informed the customer this is temporary, as both lines have backfill that’s significant grease. They understand that no warranty applies.
After confirming the clog in the kitchen and laundry lines, we first attempted to clear them with standard equipment. When that doesn’t succeed, we cut the laundry, drain line and ran equipment directly there to avoid any turns. We didn’t updated pricing for cutting sheet rock behind the laundry vent stack, installing to clean out tee, and adding an access panel. While restored flow, we informed the customer this is temporary, as both lines have backfill that’s significant grease. They understand that no warranty applies.
Braulio C.
Braulio C. Checked in
After confirming the clog in the kitchen and laundry lines, we first attempted to clear them with standard equipment. When that doesn’t succeed, we cut the laundry, drain line and ran equipment directly there to avoid any turns. We didn’t updated pricing for cutting sheet rock behind the laundry vent stack, installing to clean out tee, and adding an access panel. While restored flow, we informed the customer this is temporary, as both lines have backfill that’s significant grease. They understand that no warranty applies.
Atlanta, GA 30341
Review
Estimate was provided quickly and Alex the technician was helpful and friendly. Thank you!
Megan - Atlanta, GA 30312
Diagnosed leaking heater. Found gas heater from 2017 leaking at base. Water pressure is 55psi. Also found vent for heater not to be up to code. Currently vent runs horizontal 15 ft and exits out side of home to exterior. Left estimate to replace current heater with new heater and bring vent up to code.
Diagnosed leaking heater. Found gas heater from 2017 leaking at base. Water pressure is 55psi. Also found vent for heater not to be up to code. Currently vent runs horizontal 15 ft and exits out side of home to exterior. Left estimate to replace current heater with new heater and bring vent up to code.
Alex R.
Alex R. Checked in
Diagnosed leaking heater. Found gas heater from 2017 leaking at base. Water pressure is 55psi. Also found vent for heater not to be up to code. Currently vent runs horizontal 15 ft and exits out side of home to exterior. Left estimate to replace current heater with new heater and bring vent up to code.
Atlanta, GA 30312
Customer stated that toilet downstairs was leaking and also lavatory faucet was dripping. Also mentioned that tub up stairs handle was loose on hot side and that tub and toilet weren’t drain properly. Downstairs toilet rebuild toilet completely by replacing fill valve, supply line, and flush valve with toilet handle. Tested and no leaks were present at this time. Attempted to take apart lavatory faucet downstairs to make repair but lavatory faucet is old and has corrosion so wasn’t able to get it apart. Recommended to have lavatory faucet replaced. Upstairs tightened hot side tub handle and ran snake through drain. Pulled back lots of hair. Afterwards tested tub drain and no it’s draining as it should. Ran auger though toilet upstairs as a courtesy to attempt to fix toilet flushing issue. Wasn’t able to resolve issue. Mentioned to customer that there maybe a blockage or the toilet it self is working properly. 

As far at repairs done today there is a 1 year warranty on parts and labor.
Customer stated that toilet downstairs was leaking and also lavatory faucet was dripping. Also mentioned that tub up stairs handle was loose on hot side and that tub and toilet weren’t drain properly. Downstairs toilet rebuild toilet completely by replacing fill valve, supply line, and flush valve with toilet handle. Tested and no leaks were present at this time. Attempted to take apart lavatory faucet downstairs to make repair but lavatory faucet is old and has corrosion so wasn’t able to get it apart. Recommended to have lavatory faucet replaced. Upstairs tightened hot side tub handle and ran snake through drain. Pulled back lots of hair. Afterwards tested tub drain and no it’s draining as it should. Ran auger though toilet upstairs as a courtesy to attempt to fix toilet flushing issue. Wasn’t able to resolve issue. Mentioned to customer that there maybe a blockage or the toilet it self is working properly. 

As far at repairs done today there is a 1 year warranty on parts and labor.
Simeon R.
Simeon R. Checked in
Customer stated that toilet downstairs was leaking and also lavatory faucet was dripping. Also mentioned that tub up stairs handle was loose on hot side and that tub and toilet weren’t drain properly. Downstairs toilet rebuild toilet completely by replacing fill valve, supply line, and flush valve with toilet handle. Tested and no leaks were present at this time. Attempted to take apart lavatory faucet downstairs to make repair but lavatory faucet is old and has corrosion so wasn’t able to get it apart. Recommended to have lavatory faucet replaced. Upstairs tightened hot side tub handle and ran snake through drain. Pulled back lots of hair. Afterwards tested tub drain and no it’s draining as it should. Ran auger though toilet upstairs as a courtesy to attempt to fix toilet flushing issue. Wasn’t able to resolve issue. Mentioned to customer that there maybe a blockage or the toilet it self is working properly. As far at repairs done today there is a 1 year warranty on parts and labor.
Atlanta, GA 30340
Left estimate for inline filter.
Left estimate for inline filter.
Chase B.
Chase B. Checked in
Left estimate for inline filter.
Atlanta, GA 30331
Diagnosed high water bill. Checked inside and outside home for any signs of leaks. No leaks detected. Water line coming into home is cpvc line. Cpvc is very brittle when it gets older. Suspect water service line has a break. Could not confirm water service leak due to meter not turning on. Recommend calling water shed department and have them inspect and or repair meter to get reading. Also left estimate for water service line replacement.
Diagnosed high water bill. Checked inside and outside home for any signs of leaks. No leaks detected. Water line coming into home is cpvc line. Cpvc is very brittle when it gets older. Suspect water service line has a break. Could not confirm water service leak due to meter not turning on. Recommend calling water shed department and have them inspect and or repair meter to get reading. Also left estimate for water service line replacement.
Alex R.
Alex R. Checked in
Diagnosed high water bill. Checked inside and outside home for any signs of leaks. No leaks detected. Water line coming into home is cpvc line. Cpvc is very brittle when it gets older. Suspect water service line has a break. Could not confirm water service leak due to meter not turning on. Recommend calling water shed department and have them inspect and or repair meter to get reading. Also left estimate for water service line replacement.
Atlanta, GA 30310
Review
Anne Sophie Hankla - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you, Anne, for taking the time to leave a review! Your feedback is appreciated.

Review
We had a shower leaking onto the ceiling of the floor below. Cody arrived and listened, then started to explain how he was going to diagnose our problem. He was logical and he explained very well. I really appreciated that he didn’t give up until we knew where this water was coming from!
Sophie - Atlanta, GA 30318
Left quote to replace a 40 gallon electric lowboy in the crawlspace. Replacement is going to require cutting out the framing for the door to the crawlspace to make enough room to get the old tank out and the new tank in. Customer getting multiple quotes at this time before making a decision. Water pressure tested in the normal range.
Left quote to replace a 40 gallon electric lowboy in the crawlspace. Replacement is going to require cutting out the framing for the door to the crawlspace to make enough room to get the old tank out and the new tank in. Customer getting multiple quotes at this time before making a decision. Water pressure tested in the normal range.
Dawson F.
Dawson F. Checked in
Left quote to replace a 40 gallon electric lowboy in the crawlspace. Replacement is going to require cutting out the framing for the door to the crawlspace to make enough room to get the old tank out and the new tank in. Customer getting multiple quotes at this time before making a decision. Water pressure tested in the normal range.
Atlanta, GA 30316
Performed win with Chen annual plumbing inspection. Everything in home is working well and no leaks. Home has recently been repiped with new drain and water lines. Pressure is at 60 psi and water heater is new.

Left estimate to replace service stops for fixtures with built in supply lines.
Performed win with Chen annual plumbing inspection. Everything in home is working well and no leaks. Home has recently been repiped with new drain and water lines. Pressure is at 60 psi and water heater is new.

Left estimate to replace service stops for fixtures with built in supply lines.
Alex R.
Alex R. Checked in
Performed win with Chen annual plumbing inspection. Everything in home is working well and no leaks. Home has recently been repiped with new drain and water lines. Pressure is at 60 psi and water heater is new. Left estimate to replace service stops for fixtures with built in supply lines.
Atlanta, GA 30308
Call for estimate on hose spigot and to correct squealing faucet.

Arrived and met with Kyle and Clay. Kyle wanted info on checking a hose spigot, or adding one to the front of the house. Also, Clay’s faucet hot side makes a loud noise when it’s being used. 

Before beginning i checked in about our recent work with the gas lines. Both the grill and the stove have been functioning consistently and correctly, and no issues since our final repair.

Today we flushed water heaters and performed an annual inspection. 

NOTES FOR KYLE/CLAY:
Master bathroom faucet: Rebuild or replace. Faucet appears to be a Storm Living Columbia Bridge (P0549). Check for hot side cartridge replacement options. Alternatively, purchase new faucets and replace.

Hose Spigot: Spoke with Kyle about the several options to install new hose spigots, and structural limitations. Kyle would like to wait on installing new hose spigots at this time.

Contact handyman about top floor shower to see if a tile repair. Or other
Call for estimate on hose spigot and to correct squealing faucet.

Arrived and met with Kyle and Clay. Kyle wanted info on checking a hose spigot, or adding one to the front of the house. Also, Clay’s faucet hot side makes a loud noise when it’s being used. 

Before beginning i checked in about our recent work with the gas lines. Both the grill and the stove have been functioning consistently and correctly, and no issues since our final repair.

Today we flushed water heaters and performed an annual inspection. 

NOTES FOR KYLE/CLAY:
Master bathroom faucet: Rebuild or replace. Faucet appears to be a Storm Living Columbia Bridge (P0549). Check for hot side cartridge replacement options. Alternatively, purchase new faucets and replace.

Hose Spigot: Spoke with Kyle about the several options to install new hose spigots, and structural limitations. Kyle would like to wait on installing new hose spigots at this time.

Contact handyman about top floor shower to see if a tile repair. Or other
Shawn B.
Shawn B. Checked in
Call for estimate on hose spigot and to correct squealing faucet. Arrived and met with Kyle and Clay. Kyle wanted info on checking a hose spigot, or adding one to the front of the house. Also, Clay’s faucet hot side makes a loud noise when it’s being used. Before beginning i checked in about our recent work with the gas lines. Both the grill and the stove have been functioning consistently and correctly, and no issues since our final repair. Today we flushed water heaters and performed an annual inspection. NOTES FOR KYLE/CLAY: Master bathroom faucet: Rebuild or replace. Faucet appears to be a Storm Living Columbia Bridge (P0549). Check for hot side cartridge replacement options. Alternatively, purchase new faucets and replace. Hose Spigot: Spoke with Kyle about the several options to install new hose spigots, and structural limitations. Kyle would like to wait on installing new hose spigots at this time. Contact handyman about top floor shower to see if a tile repair. Or other
Atlanta, GA 30305
Customer had leak coming from ceiling with master bath shower above. After throrough evaluation found pressure to be good also informed customer about tankless flush maintenance. Gave options for repairs/maintenance. Cut ceiling and ran water through drain then preformed shower pan test by plugging drain allowing water to fill pan. Leak formed in ceiling coming directly from subfloor. Explained to customer about shower pan conditions and no put back of sheet rock. Cleaned area after work was completed
Customer had leak coming from ceiling with master bath shower above. After throrough evaluation found pressure to be good also informed customer about tankless flush maintenance. Gave options for repairs/maintenance. Cut ceiling and ran water through drain then preformed shower pan test by plugging drain allowing water to fill pan. Leak formed in ceiling coming directly from subfloor. Explained to customer about shower pan conditions and no put back of sheet rock. Cleaned area after work was completed
Cody A.
Cody A. Checked in
Customer had leak coming from ceiling with master bath shower above. After throrough evaluation found pressure to be good also informed customer about tankless flush maintenance. Gave options for repairs/maintenance. Cut ceiling and ran water through drain then preformed shower pan test by plugging drain allowing water to fill pan. Leak formed in ceiling coming directly from subfloor. Explained to customer about shower pan conditions and no put back of sheet rock. Cleaned area after work was completed
Atlanta, GA 30318
Customer had a water heater that needed to be flushed. Gave customer the free membership flush option as well as the promotional flush option. Tested the thermal expansion tank as well as the pressure. Both are working and in a safe range. Flushed the tank and refilled with fresh water. Ensure heater was relit properly. Customer will have a tank of hot water again in about an hour.
Customer had a water heater that needed to be flushed. Gave customer the free membership flush option as well as the promotional flush option. Tested the thermal expansion tank as well as the pressure. Both are working and in a safe range. Flushed the tank and refilled with fresh water. Ensure heater was relit properly. Customer will have a tank of hot water again in about an hour.
Cody B.
Cody B. Checked in
Customer had a water heater that needed to be flushed. Gave customer the free membership flush option as well as the promotional flush option. Tested the thermal expansion tank as well as the pressure. Both are working and in a safe range. Flushed the tank and refilled with fresh water. Ensure heater was relit properly. Customer will have a tank of hot water again in about an hour.
Atlanta, GA 30319
Toilet in the kitchen bathroom was leaking from the bottom when flushed on a wall hung toilet. We received approval to pull/reset the toilet with a new gasket. Removed the bolts and removed the toilet from the wall. Cleaned up the flange and installed a new gasket. Reinstalled the toilet on the wall. Flushed over 30 times to ensure we no longer saw any water coming from the base of the toilet. No further issues at this time.
Toilet in the kitchen bathroom was leaking from the bottom when flushed on a wall hung toilet. We received approval to pull/reset the toilet with a new gasket. Removed the bolts and removed the toilet from the wall. Cleaned up the flange and installed a new gasket. Reinstalled the toilet on the wall. Flushed over 30 times to ensure we no longer saw any water coming from the base of the toilet. No further issues at this time.
Dawson F.
Dawson F. Checked in
Toilet in the kitchen bathroom was leaking from the bottom when flushed on a wall hung toilet. We received approval to pull/reset the toilet with a new gasket. Removed the bolts and removed the toilet from the wall. Cleaned up the flange and installed a new gasket. Reinstalled the toilet on the wall. Flushed over 30 times to ensure we no longer saw any water coming from the base of the toilet. No further issues at this time.
Atlanta, GA 30324
Came out for a shower with no pressure. Was directed to hall bathroom shower which we confirmed had almost zero flow coming out of the spout. We confirmed the other fixtures in the home did have normal flow. Checked water pressure, found it was at 50 psi. Tenant stated the shower used to be okay but gradually got worse and worse on pressure until it was eventually just a dribble coming out of the spout. We contacted Marty and got approval to replace the cartridge. We also showed him a 40’ section of cast iron in the crawlspace that needs to be replaced as it is rusting through in multiple sections. After receiving approval for the cartridge, we left and purchased the correct part. Returned and removed the old cartridge and installed the new one. Water was now flowing but the temperature on the faucet was flipped. We realized the waterlines that were installed to the valve were flipped. We removed the cartridge and installed it in the reverse orientation and now water is coming out to t
Came out for a shower with no pressure. Was directed to hall bathroom shower which we confirmed had almost zero flow coming out of the spout. We confirmed the other fixtures in the home did have normal flow. Checked water pressure, found it was at 50 psi. Tenant stated the shower used to be okay but gradually got worse and worse on pressure until it was eventually just a dribble coming out of the spout. We contacted Marty and got approval to replace the cartridge. We also showed him a 40’ section of cast iron in the crawlspace that needs to be replaced as it is rusting through in multiple sections. After receiving approval for the cartridge, we left and purchased the correct part. Returned and removed the old cartridge and installed the new one. Water was now flowing but the temperature on the faucet was flipped. We realized the waterlines that were installed to the valve were flipped. We removed the cartridge and installed it in the reverse orientation and now water is coming out to t
Dawson F.
Dawson F. Checked in
Came out for a shower with no pressure. Was directed to hall bathroom shower which we confirmed had almost zero flow coming out of the spout. We confirmed the other fixtures in the home did have normal flow. Checked water pressure, found it was at 50 psi. Tenant stated the shower used to be okay but gradually got worse and worse on pressure until it was eventually just a dribble coming out of the spout. We contacted Marty and got approval to replace the cartridge. We also showed him a 40’ section of cast iron in the crawlspace that needs to be replaced as it is rusting through in multiple sections. After receiving approval for the cartridge, we left and purchased the correct part. Returned and removed the old cartridge and installed the new one. Water was now flowing but the temperature on the faucet was flipped. We realized the waterlines that were installed to the valve were flipped. We removed the cartridge and installed it in the reverse orientation and now water is coming out to t
Atlanta, GA 30324
Plumbing inspection and quote for different items from home inspection
Plumbing inspection and quote for different items from home inspection
Tim C.
Tim C. Checked in
Plumbing inspection and quote for different items from home inspection
Atlanta, GA 30310
Replaced a toilet with Kohler memoirs elongated ada , replaced basement bathroom sink faucet with Kohler faucet
Replaced a toilet with Kohler memoirs elongated ada , replaced basement bathroom sink faucet with Kohler faucet
Tim C.
Tim C. Checked in
Replaced a toilet with Kohler memoirs elongated ada , replaced basement bathroom sink faucet with Kohler faucet
Atlanta, GA 30342
Review
Shawn is a great professional, thorough and patient in addressing questions - and genuinely caring to be sure the work was highest quality and completed quickly
Tracy - Atlanta, GA 30306
Error code 10 recommend to go into the unit and inspect the unit to see if the fan motor is bad however if we start to dig into the unit and we can not put the fan motor out due the seals breaking the unit will need to be swapped out, gave different estimates to what we can do, home owner is looking over the home warranty before proceeding with the replacement. In order to further diagnose the issue, we will need to charge, To further diagnose it.
Error code 10 recommend to go into the unit and inspect the unit to see if the fan motor is bad however if we start to dig into the unit and we can not put the fan motor out due the seals breaking the unit will need to be swapped out, gave different estimates to what we can do, home owner is looking over the home warranty before proceeding with the replacement. In order to further diagnose the issue, we will need to charge, To further diagnose it.
Shane S.
Shane S. Checked in
Error code 10 recommend to go into the unit and inspect the unit to see if the fan motor is bad however if we start to dig into the unit and we can not put the fan motor out due the seals breaking the unit will need to be swapped out, gave different estimates to what we can do, home owner is looking over the home warranty before proceeding with the replacement. In order to further diagnose the issue, we will need to charge, To further diagnose it.
Atlanta, GA 30349
Came out for a possible clogged toilet. Arrived and went to the Perot building where I met maintenance staff. He directed me to the 4th floor for units 404, 407, and 408. They stated that no one has been in these units in months, and they had just come up here to make sure everything was working because they’re having guests come soon. We flushed every toilet multiple times and found no issues. Water was coming out discolored from the tank due to sitting stagnant for months and there was some air trapped in the water supply system that was kicking up sediment. Every toilet flushing with no issues. Examined the tank of every toilet on the 4th floor. Every toilet is almost brand new in appearance. We gave quote to pull a toilet and camera the line to ensure no other issues but maintenance elected to hold off at this time as everything was flushing normally. No further issue at this time.
Came out for a possible clogged toilet. Arrived and went to the Perot building where I met maintenance staff. He directed me to the 4th floor for units 404, 407, and 408. They stated that no one has been in these units in months, and they had just come up here to make sure everything was working because they’re having guests come soon. We flushed every toilet multiple times and found no issues. Water was coming out discolored from the tank due to sitting stagnant for months and there was some air trapped in the water supply system that was kicking up sediment. Every toilet flushing with no issues. Examined the tank of every toilet on the 4th floor. Every toilet is almost brand new in appearance. We gave quote to pull a toilet and camera the line to ensure no other issues but maintenance elected to hold off at this time as everything was flushing normally. No further issue at this time.
Dawson F.
Dawson F. Checked in
Came out for a possible clogged toilet. Arrived and went to the Perot building where I met maintenance staff. He directed me to the 4th floor for units 404, 407, and 408. They stated that no one has been in these units in months, and they had just come up here to make sure everything was working because they’re having guests come soon. We flushed every toilet multiple times and found no issues. Water was coming out discolored from the tank due to sitting stagnant for months and there was some air trapped in the water supply system that was kicking up sediment. Every toilet flushing with no issues. Examined the tank of every toilet on the 4th floor. Every toilet is almost brand new in appearance. We gave quote to pull a toilet and camera the line to ensure no other issues but maintenance elected to hold off at this time as everything was flushing normally. No further issue at this time.
Atlanta, GA 30310
Return to complete quoted work.

Today we replaced a toilet seat in the powder room bathroom. 

Replaced an air admittance valve under kitchen sink. When testing I saw no further signs of backups or slow drainage. However, if that symptom presents again please contact us and we can assess the drainline, as sometimes a bad vent can lead to slow backups.

Installed a Moen Flo automatic leak detection and shut off valve. I helped Ms. Tracy set up the unit. 

Removed leaking gas line and replaced with tracpipe from shut off to hvac unit in basement. No further gas leaks found.


Notes for insurance provider: We have installed a Moen Flo automatic leak detection and shut off device. This unit has been correctly installed and calibrated, and is active.
Return to complete quoted work.

Today we replaced a toilet seat in the powder room bathroom. 

Replaced an air admittance valve under kitchen sink. When testing I saw no further signs of backups or slow drainage. However, if that symptom presents again please contact us and we can assess the drainline, as sometimes a bad vent can lead to slow backups.

Installed a Moen Flo automatic leak detection and shut off valve. I helped Ms. Tracy set up the unit. 

Removed leaking gas line and replaced with tracpipe from shut off to hvac unit in basement. No further gas leaks found.


Notes for insurance provider: We have installed a Moen Flo automatic leak detection and shut off device. This unit has been correctly installed and calibrated, and is active.
Shawn B.
Shawn B. Checked in
Return to complete quoted work. Today we replaced a toilet seat in the powder room bathroom. Replaced an air admittance valve under kitchen sink. When testing I saw no further signs of backups or slow drainage. However, if that symptom presents again please contact us and we can assess the drainline, as sometimes a bad vent can lead to slow backups. Installed a Moen Flo automatic leak detection and shut off valve. I helped Ms. Tracy set up the unit. Removed leaking gas line and replaced with tracpipe from shut off to hvac unit in basement. No further gas leaks found. Notes for insurance provider: We have installed a Moen Flo automatic leak detection and shut off device. This unit has been correctly installed and calibrated, and is active.
Atlanta, GA 30306
Customer needed water heater replacement. After thorough evaluation, found pressure to also be high at 105 psi. Gave options for replacement on heater and PRV. After agreement, install installed Rheem 50 gallon gas, water heater and new PRV in crawlspace. Turned on water and checked for leaks and proper function. Pressure is now set at 60 psi. Informed customer about potential airlines after running water to remove as much air as possible.
Customer needed water heater replacement. After thorough evaluation, found pressure to also be high at 105 psi. Gave options for replacement on heater and PRV. After agreement, install installed Rheem 50 gallon gas, water heater and new PRV in crawlspace. Turned on water and checked for leaks and proper function. Pressure is now set at 60 psi. Informed customer about potential airlines after running water to remove as much air as possible.
Cody A.
Cody A. Checked in
Customer needed water heater replacement. After thorough evaluation, found pressure to also be high at 105 psi. Gave options for replacement on heater and PRV. After agreement, install installed Rheem 50 gallon gas, water heater and new PRV in crawlspace. Turned on water and checked for leaks and proper function. Pressure is now set at 60 psi. Informed customer about potential airlines after running water to remove as much air as possible.
Atlanta, GA 30329
Gave customer estimate to install in line whole home filter, and installing new condensate pump and running the line outside.
Gave customer estimate to install in line whole home filter, and installing new condensate pump and running the line outside.
Chase B.
Chase B. Checked in
Gave customer estimate to install in line whole home filter, and installing new condensate pump and running the line outside.
Atlanta, GA 30331
Rough in drain for service sink in basement next to new washing machine. Connected water for washer and dryer. Ran water for service sink. Tested and left in good working order.
Rough in drain for service sink in basement next to new washing machine. Connected water for washer and dryer. Ran water for service sink. Tested and left in good working order.
Anthony W.
Anthony W. Checked in
Rough in drain for service sink in basement next to new washing machine. Connected water for washer and dryer. Ran water for service sink. Tested and left in good working order.
Atlanta, GA 30345
Shut off water to home and drain water system. Cut out and remove old failed regulator. Install new pressure regulator and set pressure to 65psi. Test for proper operation and leaks. Clean work space. 

Performed water heater flush with win with chen
Shut off water to home and drain water system. Cut out and remove old failed regulator. Install new pressure regulator and set pressure to 65psi. Test for proper operation and leaks. Clean work space. 

Performed water heater flush with win with chen
Alex R.
Alex R. Checked in
Shut off water to home and drain water system. Cut out and remove old failed regulator. Install new pressure regulator and set pressure to 65psi. Test for proper operation and leaks. Clean work space. Performed water heater flush with win with chen
Atlanta, GA 30306
For this customer, the main complaint was the shower drain in the basement was clogged anytime that you’d run water. It would just back up so therefore, I took a look at it rent some water to see what would happen and yes, it backed up the customer had tried to use their snake, Little household one from the hardware store. I knew that one wasn’t gonna work so I recommended that we use a foot shaft to clean and clear that pipe the pipes underneath. The ground are all cast-iron from what I can see majority of the house has been re-piped and PVC, but the basement drain lines are all cast-iron. Additionally, we were able to snake it with the flex shaft and clean and clear everything that was inside of it. The black sludge that came out of it is just part of the age of the pipe and the buildup that it creates over the time the red snake in the photo has chains on the end of it, which is able to grab and pull whatever the issue is, I was able to clean and clear the piping thoroughly with the
For this customer, the main complaint was the shower drain in the basement was clogged anytime that you’d run water. It would just back up so therefore, I took a look at it rent some water to see what would happen and yes, it backed up the customer had tried to use their snake, Little household one from the hardware store. I knew that one wasn’t gonna work so I recommended that we use a foot shaft to clean and clear that pipe the pipes underneath. The ground are all cast-iron from what I can see majority of the house has been re-piped and PVC, but the basement drain lines are all cast-iron. Additionally, we were able to snake it with the flex shaft and clean and clear everything that was inside of it. The black sludge that came out of it is just part of the age of the pipe and the buildup that it creates over the time the red snake in the photo has chains on the end of it, which is able to grab and pull whatever the issue is, I was able to clean and clear the piping thoroughly with the
Shane S.
Shane S. Checked in
For this customer, the main complaint was the shower drain in the basement was clogged anytime that you’d run water. It would just back up so therefore, I took a look at it rent some water to see what would happen and yes, it backed up the customer had tried to use their snake, Little household one from the hardware store. I knew that one wasn’t gonna work so I recommended that we use a foot shaft to clean and clear that pipe the pipes underneath. The ground are all cast-iron from what I can see majority of the house has been re-piped and PVC, but the basement drain lines are all cast-iron. Additionally, we were able to snake it with the flex shaft and clean and clear everything that was inside of it. The black sludge that came out of it is just part of the age of the pipe and the buildup that it creates over the time the red snake in the photo has chains on the end of it, which is able to grab and pull whatever the issue is, I was able to clean and clear the piping thoroughly with the
Atlanta, GA 30350
Review
Chase with Chen Plumbing was incredibly thorough, patient and helpful. I felt confident that he was giving me authentic guidance and quality work.
A. Smith - Atlanta, GA 30319
Review
Cody was professional, super kind and efficient.
Kathie - Atlanta, GA 30340
Review
carrie christie - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you, Carrie, for taking the time to leave a review. We appreciate your support!

Review
I own a 100 year-old home in Buckhead and they have frequently been large and small plumping issues that have popped up. Chen Plumbing provides plumbing service this each and every time! And their prices are reasonable.
Carrie - Atlanta, GA 30305
Review
Easy to schedule. Prompt arrival. High quality work. In and out and we are totally satisfied!
Francis Clark - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you, Francis! We're glad to hear that you found scheduling easy and were satisfied with the quality of work. We appreciate your feedback!

Review
Easy to set appointment. Chase arrived on time and did an excellent job. In the Chen tradition, his series perfect. Did not even know they were here. Just did a great job. I never dread calling Chen Pluming!
Francis - Atlanta, GA 30309
Review
They came to my house so fast, and diagnosed the issue, even though it wasn’t plumbing (HVAC). They went out of their way to help me get in touch with the business that will help repair my floors from the water damage and also gave a great recommendation for help with my HVAC. I have to will reach out whenever I need any plumbing, needs and pass on the information to friends.
Rachel - Atlanta, GA 30316
Review
Chen Plumbing is a honest and reliable plumbing service company in the Atlanta area. They repaired a broken leaking pipe in my basement at a very reasonable price and the job was completed in a professional manner. I would highly recommend their plumbing repair services to anyone who doesn't want to be overcharged when you have a plumbing problem. I have used them several times in the past and they are my only "Go To" Plumber in the future!
Don Young - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you, Don! We truly appreciate your kind words and your continued trust in our services. It's great to hear that you found our work professional and reasonably priced. Your recommendation means a lot to us!

Review
Cody was very competent - friendly, too.
Mark McCandless - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you, Mark! We're glad to hear that Cody made a positive impression with his competence and friendliness. Your feedback is greatly appreciated!

Review
Here’s a serious shout out for Shane! —he was great to work with….he went above & beyond, and got things resolved quickly. He is also just a very nice guy!
Jean Bean - Atlanta, GA 30307
Review
Heres a serious shout-out to Chen plumbing & Shane in particular. He was fast, efficient, & super easy to work with.
Jean Bean - Atlanta, GA 30307
Response from Chen Plumbing:

Thank you, Jean! We're glad to hear that Shane provided you with fast and efficient service. Your shout-out to him is much appreciated!

Review
On time. Great communication. Anthony, the plumber gave great information at all steps of the job. Highly recommend.
Lee Woodall - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Lee! We're glad to hear that Anthony provided great communication and information throughout the job. Your recommendation means a lot to us!

Review
We had an underground pipe issue that left us without water for days, and Chen plumbing was the only one able to step in and actually get the job done quickly. From the estimate to the repair process, everything was smooth, professional, and stress-free. Shane Silva was incredibly knowledgeable, responsive, and truly cared about helping us during a stressful situation even coming out on the weekend to make sure we had water again. Other plumbing companies werent able to fix the issue right away, but Shane handled it efficiently and professionally. Were extremely grateful for the excellent service and highly recommend them!
Will Riley - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Will! We're so glad to hear that Chen Plumbing was able to resolve your underground pipe issue quickly and professionally. It's great to know that Shane's dedication and expertise made a difference during a stressful time. We truly appreciate your recommendation!

Review
Quality service and excellent communication
Natalie - Atlanta, GA 30345
Review
Craig S - Atlanta, GA 30328
Response from Chen Plumbing:

Thank you, Craig, for taking the time to leave a review. We appreciate your support!

Review
I've had Chen Plumbing help me with my hot water heater, fix a water leak between the meter and my house and today fix my garbage disposal. Each and every time, each and every one of their representatives are clearly competent; they know what they are doing. I have come to respect and trust them. It doesn't get any better than that. Today Shawn and Christian did a great job. Thank you guys.
Craig - Atlanta, GA 30328
Review
Wendell Cleghorn - Atlanta, GA 30319
Response from Chen Plumbing:

Thank you, Wendell, for taking the time to leave a review. Your feedback is appreciated!

Review
Knowledgeable and Professional Service
Wendell - Atlanta, GA 30319
Review
Service technician was great.
Theresa - Atlanta, GA 30345
Review
Great communication, quick service, nice guys. Braulio was very professional and great to work with.
Nick - Atlanta, GA 30342
Review
Pat Grubbs - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you, Pat, for taking the time to leave a review. We appreciate your support!

Review
After trying to repair a leaky faucet for several hours, my husband was ready to buy two new sets. Thank goodness we decided to take a chance and call Chen Pumbing first! Anthony & Austin arrived and listened to me explain the problem. Less than five minutes later, problem solved! Thank you!!!!
Pat - Atlanta, GA 30309
Review
Cody was fantastic. After he had already finished the job, we realized at the last minute the disposal needed to be replaced. Luckily, he had one on the truck and took care of it right then—no need to schedule another appointment. So thankful for his efficiency and professionalism!
Natahlie - Atlanta, GA 30342
Review
Complete inspection
John - Atlanta, GA 30339
Review
He is truly a Master Plumber.
Anna - Atlanta, GA 30309
Review
Previous customer. Quality service. On time. Great value. Always use Tim Chen.
Francis - Atlanta, GA 30309
Review
Very nice guy who worked with us to fix the issues.
Christina - Atlanta, GA 30340
Review
Shane was quick and did a great job with all the tasks we had! Would recommend him to anyone!
Ayleen Voegele - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you, Ayleen! We're glad to hear that Shane did a great job and appreciate your recommendation.

Review
Shane was knowledgable, quick and helped us find leaks we didn’t know we had. Would reccomend!
Ayleen - Atlanta, GA 30318
Review
Good service
Brandon - Atlanta, GA 30308
Review
Tim himself came out within 30 minutes of the projected time on a Sunday We had a new water heater fully functioning within 2 hours Tim Chen has more than earned our loyalty And Tim is a nice guy to boot
Rhonda/Joe - Atlanta, GA 30305
Review
Chase did an excellent job servicing my home after I had a HORRIBLE experience with another company. He was able to give me a solution same day and fix most of my problem the same day when another company said that they wouldn't be able to. The company can be pricey of course, but it's worth it for good service. Thank you so much Chase!
Kiah - Atlanta, GA 30312
Review
Terri Blair - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you, Terri, for taking the time to leave a review. We appreciate your support!

Review
Great
Dean - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you, Dean! We're glad you had a great experience.

Review
Chen Plumbing does a great job making the experience seamless and convenient. I love working with Shawn - hes knowledgeable and always puts the customer first.
Alexandra Johnson - Atlanta, GA 30340
Response from Chen Plumbing:

Thank you, Alexandra! We're so glad to hear you had a seamless experience and that Shawn's dedication to customer service made a positive impact. Your feedback means a lot to us!