Upstairs rebuild 3 toilets and also rebuild 1 toilet on main floor. Also snake shower drain in master bath. On main floor rebuilt, toilet by replacing fill valve flapper supply line and also trip lever. Upstairs for two toilets replaced fill valve, flapper, supply line and trip lever. And for one toilet upstairs, just replaced fill valve flapper, and supply line. Tested all toilets and no leaks were present this time and no toilet toilets were running at this time. Also snake master bath shower, drain and pulled back lots of hair. Afterwards tested and now shower is draining as it should. Cleaned up work area.

Customer had high water bill which was caused by a few correlating issues one being toilet upstairs in hall bath continuously running, two tub and downstairs bathroom in basement dripping, and three pressure to home was 95 psi. After reviewing, gave customer options for repair/replacements. In order to relocate PRV did need to cut small hole in wall of bathroom. Explain to customer we do not repair sheet rock PRV is now in more accessible area. Pressure is now set to 60 psi checked meter and found no leak after repair repairs.

Client called us out due to a leak coming from a faucet supply line in the upstairs daughter’s bathroom. It did cause a little water damage but client is about to remodel that section anyways. Left estimate to replace the water lines for that bathroom when that is done, as the old water pipe is still galvanized pipe. The leak was on the cold side supply line, and client turned off the shutoff and it still dripped, indicating the shutoff wasn’t working. Turned water off and replaced the angle stop valve and had to get a 3/8” bushing to fit the new size shutoff. Tightened everything down with a new faucet supply and tested. All good. 55 psi to home. 1 yr warranty

Call for sewer backup on main line Attempted to use sewer machine but was unsuccessful. Ran hydrojet to provide relief on line. Used camera and found root intrusion at two points near end of back yard. Continued using jet to clear as much of the roots as possible. I discussed options with Chris, which come down to replacing the sewer line (will require tree removal), or performing a spot repair. I showed him video footage in real time to show the intrusions. Water pressure on home slightly lower at 45 psi.

Performed work as outlined and approved the estimate. During the repair, additional issues were discovered further downstream of the sewer line beyond the section replaced by us. The customer was informed of the findings and presented with multiple repair options. The customer requested an estimate to replace the remaining portion of the sewer line from the completed repair towards the street. The customer approved, leaving the excavation open while she reviews estimate and makes a decision over the weekend. Original issue with Sewer line was repaired. As a courtesy, we ran sewer machine down line and restored some flow

Client called us out today due to them having some backing up issues with their main sewer line outside, backing up into basement bathroom tub and toilet. We pulled toilet and ran camera the entire length of our reel 140’ and got just about right to the city main line running along the back of the properties just in front of the pond. There was a blockage I couldn’t get past at the city tie in and clients portion of the line is still cast iron and had a good bit of scaling in the pipe which was catching paper and would cause a clog. We did find an old clean out in the backyard. We got the jetter and first jetted the line from the toilet out to the clean out outside. Then put jetter in the clean out and towards the main. We had some trouble, but after a minute we were able to get whatever was blocking that line cleared out and we could clearly see where the clients line fed into the main. We removed all the scaling and clients cast iron looks fairly good for the age. No major issues. Vi

Replaced air switch button to match faucet

For this customer, he had a water heater from 2016 that the tank failed internally causing pinholes with inside of the tank so therefore the water heater from 2016 had to be replaced and that is exactly what we did. We replaced it with a brand new 50 gallon Rheem water heater in the basement. The customer has the piping in Series rather than parallel. The thermal expansion tank was on a threaded tea before a check valve. I decided to keep the check valve so therefore, I unthreaded the thermal expansion tank, added a male adapter and cap line off if it ever needs to be reused again it can be following that I’m out at the thermal expansion tank to the side of the water heater went ahead and installed a code requirement 5 gallon thermal expansion tank with the bracket once it was installed. There are no leaks installed a new pan as well. Kept the same TMP line hooked up the gas made sure it had a blue flame and set the water heater to a Which is 120°F. Once everything was installed there

Quoted faucet repair and expansion tank replacement

We replaced a old 40 gal gas water heater with same size Rheem pro 40 gas heater with new expansion tank and shut off valve , new main water shut off valve and Prv also installed, discussed and signed up membership with Mr killius today , thank you.

Recommend, to have our water restoration partners come out to take a look at the damage, the water damage is the vicinity of the tub. I did do a shower cartridge replacement on that tub for a Moen valve so therefore we took the trim off of the Moen valve to see if there was any leaks behind the wall that we could see. However, I did not smell or see any water leaking out of the valve and the cartridge so the repair that I completed has no issues however, I think it is a factor of the tub of being filled up too much and splashing around. The customer also requested that I did not put the trim back for the shower because he would like to monitor it so we put all the parts and pieces in a Ziploc bag.

Clean / snake master shower as courtesy, no charge , thank you

They will order another toilet and call us back

Came out for a broken pipe. Cast iron stack broken behind a reta8ning wall all the way underground. We replaced the dry broken section today to restore service to the upstairs for the weekend. Multiple significant other issues going on with the drain further down the line. We’re coming back Monday to finish replacing the line inside the basement, will also be digging up and replacing another 30’ of pipe outside the home.

Customer had us replaced disposal, February 2024. Disposal was not working properly and stopped up. removed water from sink, then removed P-trap to find large amounts of carrots which inevitably killed motor and caused disposal to leak internally. Acknowledging short age gave, small discount in good faith after replacing disposal, checked for leaks, and proper function, also explained to customer About better usage conditions for disposal. Also checked pressure of home. Found pressure to be at 85. PSI

Customer had drain clog in master bath sink on right. Removed ptrap and ran small machine into drainline approximately 15 ft before clearing. Was unable to determine what caused issues. Ran water and filled sink to ensure for prop drainage function. Gave pricing for other repair options

Customer had AGL out to check gas. AGL also cleared the gas for the units. Spoke with Rinnai on the phone and determined an EZ connect cable. Found damaged venting for the left unit that is coding. Isolated the unit and will return to repair when parts arrive.

Customer had stoppage affecting double bowl kitchen sink, customer put too much of something down drainage. Cleared line then filled sink multiple times to ensure drainage line was clear. Gave options for other work as well.

Two handle shower valve had constant leak on it. Customer did not want to replace it, and we would not have been able to cleanly replace it due to a soap holder that was tiled into the shower. Customer elected to just rebuild the shower valve with no warranty. We took the valve apart, went to handy ace and matched the stems and purchased a rebuild kit, returned and installed it. No further issue at this time. NO WARRANTY.

Return to install tankless water heater and pressure regulating valve. Removed two failed water heaters, along with a significant amount of corroded copper pipe. Installed Navien gas tankless water heater with recirculating capability, and crossover tee in master bathroom left side vanity. Replaced main shut off and pressure regulating valve. Tankless included adjusting and reworking gas line and valve. New exhaust line ran. Reworked significant portion of copper pipe. New shut off valve for humidifier line Cleaned site and removed as much water as possible.

Removal of water heater no reconnection replacement of thermal expansion tank. This customer, he had a cold side nipple that was starting to rust out due to corrosion and oxidation on the cold side of the second water heater that water heater had tripped at some point causing the water heater not to work so what I recommended is that we isolate this water heater and if the customer would like to reconnect it at some point we can do that however, the customer wanted us to install a 5 gallon expansion tank in case they want to go back with a another water heater so that’s exactly what we did stop the thermal expansion tank to the water heater with a bracket so it’s nice and secure redid everything in packs B and the customer is all set capped the hot and cold lines for the other water heater kept the power connected however did not turn the breaker on due to the fact of a potential electrical issue within the water heater and or the electrical . Water pressure is at 55 psi charge the th

Customer called us out for no gas and fireplace on right side of house determine the gas was shut off via the manifold in the main house turned on on gas and re-lit fireplace. Everything is working as intended at this time. Reinstalled stopper for sink in second story room thoroughly tested to make sure proper assembly was working as intended work is tested and complete.

Customer had a stoppage in the main line from what appears to be a soft tissue stoppage. Toilet overflowed and flooded sewage into the basement and under the walls into the garage. Informed customer our first step would be to pull the toilet and determine next steps based on the camera inspection. Depth of work is noted below. Ran camera and pushed through a soft tissue stoppages under the slab in cast iron piping to give temporary relief in the first 50 feet of the line. Ran into more soft tissue further in the line (around 50 feet from the flange in the basement). Priced to dig in yard and access concrete piping because the line is concrete and can’t safely clear that blockage without risking harm to the concrete. Will have to return tomorrow to perform work for signed estimate to access pipe, repair the section, and determine the health and any necessary work on the line past the point of obstruction. Waived quoted work today for camera and pull and reset of toilet. Made customer aw

CUSTOMER come out and take a look at replacing her kitchen sink faucet that she had supplied. The current configuration is a single hole with supply lines that require half inch supply lines additionally off of the stops however, the current configuration is the integrated shut off valves that have the half inch Adapters on them. However, in order to install the faucet that the customer is supplying, we would have to replace the angle stops and the supply lines in order to make the faucet work properly in addition that she had a toilet that was constantly running, so therefore I gave her a couple different options on if we can replace the toilet or rebuild the toilet But during my thorough diagnosis when checking the water pressure the pressure would drop 30 pounds when the toilet was flushed during the drop test indicating failure of the pressure reducing valve so therefore I recommend replacing the pressure reducing valve along with that the water heater is from 2006 so that will be

Came out for a clogged shower and a kitchen faucet having temperature issues. We snaked the shower with a flex shaft drain cleaner. Removed large hair blockage and cleaned out all of the soap scum. We ran water at the kitchen sink and found it would start cold, turn hot, and randomly change back and forth from hit and cold when the cold water was ran. We went down to the unfinished basement and felt the cold piping back to the water heater. Found the swing check valve at the water heater was allowing hot water to travel up the cold water line and mix into the cold water system. Received approval to replace it. Cut out the old swing check and found the door inside was stuck wide open and this was causing the issue. Replaced with a spring check valve, no further issue at this time.