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Plumber Austell, GA

Trusted Plumbing Services in Austell, GA

Looking for a reliable plumber in Austell, GA? Chen Plumbing proudly serves homeowners and businesses across the Austell area with prompt, professional plumbing solutions. Whether you’re dealing with a clogged drain, leaky faucet, or a complete plumbing overhaul, our licensed experts are ready to help. Call 678-621-6363 or contact us today to request service or schedule an estimate.

Plumbing Services That Keep Austell Running Smoothly

Since 1996, Chen Plumbing has delivered expert plumbing solutions with a commitment to quality, reliability, and customer satisfaction. Our highly trained technicians are equipped to handle plumbing challenges of all sizes—quickly and efficiently.

Say Goodbye to Stubborn Clogs

Professional Drain Cleaning & Clog Removal

Kitchen sinks, tubs, and shower drains—we’ve seen it all. Using advanced tools like hydro jetting and motorized snakes, we eliminate blockages and get your plumbing flowing again fast.

Keep Things Flowing Below Ground

Sewer & Water Line Repairs & Replacements

Don’t let hidden issues become big problems. We offer sewer camera inspections, trenchless repair options, and full water main replacements to restore your underground lines with minimal disruption.

Hot Water, When You Need It

Water Heater Installation, Repair & Maintenance

We service and install both traditional and tankless water heaters. Whether you need a new system or just a flush to improve efficiency, we’ll help you stay comfortable year-round.

Fix It Right the First Time

Leak Repairs, Pipe Fixes & Fixture Installations

From leaky faucets and noisy toilets to busted pipes and new fixture installs, our team handles all types of household plumbing repairs with precision and care.

Upgrade Your Everyday Comfort

Toilets, Disposals, Water Filters & More

Ready to install a new garbage disposal, faucet, or water filtration system? We’ll make sure it’s installed properly and running smoothly from day one.

Protect Your Plumbing System

Pressure Valve Services & Water Pressure Solutions

If you’re experiencing inconsistent pressure or noisy pipes, a failing PRV might be to blame. We offer pressure-reducing valve installation and repair to safeguard your system.

24/7 Emergency Plumbing Services

Burst pipe at midnight? Sewer backup on the weekend? Our emergency team is available 24/7 to fix urgent plumbing issues and prevent costly damage to your home.

More Services We Offer:

Why Austell Homeowners Trust Chen Plumbing

Let’s Get Your Plumbing Fixed Today

Whether you need emergency repairs or want to upgrade your home’s plumbing, Chen Plumbing is your trusted partner in Austell, GA. Call us at 678-621-6363 or contact us online to schedule service—we’re here 24/7 to deliver the quality, care, and professionalism you deserve.

Recent Jobs and Reviews in Austell, GA

Rated 5.0 out of 5 stars based on 1 customer reviews

Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the plumbing service. Customers consistently express high satisfaction with the professionalism, knowledge, and efficiency demonstrated by the service providers. The reviews highlight excellent customer service as a recurring theme, with particular appreciation for clear communication, thorough explanations of issues and solutions, and prompt arrival times. Many customers mention the technicians' honesty and straightforwardness when discussing problems and pricing options. Timeliness is another frequently praised aspect, with numerous mentions of quick response times and efficient completion of work. The overall tone is decidedly positive, with many customers indicating they would use the service again or recommend it to others. There is a strong sense of trust and confidence in the quality of work performed, with several customers noting they have been repeat clients over many years. The professional demeanor and respectfulness of the technicians in customers' homes also stands out as a consistent positive attribute throughout the reviews.

Job Locations and Reviews

Customer stated that water heater wasn’t heating water properly. Also, customer stated that gas burner assembly and also gas control valve was just replaced. I first noticed that TMP line is not up to code and not properly ran and also that water heater is backdrafting at times due to melted plastic on top. At this time status light on gas control valve is working fine and also there was a flame at the bottom of the heater. Put gas control valve to pilot in status light turned red. Found that error code was throwing for is a flame sensor. Attempted to get gas control valve to throw the same code, but wouldn’t do it again. Stated to customer that there may be multiple issues going on with water heater for example one could be dip tube, cross connection, and etc. Customer also stated that water heater is still under warranty through Home Depot and recommended customer to go get new water heater from Home Depot. Will send customer estimate for repairs needed and also diagnostics for water
Customer stated that water heater wasn’t heating water properly. Also, customer stated that gas burner assembly and also gas control valve was just replaced. I first noticed that TMP line is not up to code and not properly ran and also that water heater is backdrafting at times due to melted plastic on top. At this time status light on gas control valve is working fine and also there was a flame at the bottom of the heater. Put gas control valve to pilot in status light turned red. Found that error code was throwing for is a flame sensor. Attempted to get gas control valve to throw the same code, but wouldn’t do it again. Stated to customer that there may be multiple issues going on with water heater for example one could be dip tube, cross connection, and etc. Customer also stated that water heater is still under warranty through Home Depot and recommended customer to go get new water heater from Home Depot. Will send customer estimate for repairs needed and also diagnostics for water
Simeon R.
Simeon R. Checked in
Customer stated that water heater wasn’t heating water properly. Also, customer stated that gas burner assembly and also gas control valve was just replaced. I first noticed that TMP line is not up to code and not properly ran and also that water heater is backdrafting at times due to melted plastic on top. At this time status light on gas control valve is working fine and also there was a flame at the bottom of the heater. Put gas control valve to pilot in status light turned red. Found that error code was throwing for is a flame sensor. Attempted to get gas control valve to throw the same code, but wouldn’t do it again. Stated to customer that there may be multiple issues going on with water heater for example one could be dip tube, cross connection, and etc. Customer also stated that water heater is still under warranty through Home Depot and recommended customer to go get new water heater from Home Depot. Will send customer estimate for repairs needed and also diagnostics for water
Austell, GA 30168
Auger snake cleared toilet clog today , is a old toilet and fill very slow , customer aware need to be replace it
Auger snake cleared toilet clog today , is a old toilet and fill very slow , customer aware need to be replace it
Tim C.
Tim C. Checked in
Auger snake cleared toilet clog today , is a old toilet and fill very slow , customer aware need to be replace it
Austell, GA 30106
Brylen W.
Brylen W. Checked in
City never showed up to unlock the building for us to do our sewer line camera inspection, as it is required we have a city official with us. Charged dispatch fee today. Rescheduled to 10am tomorrow morning.
Austell, GA 30106
Plumbing
Plumbing
Victor J.
Victor J. Checked in
Plumbing
Austell, GA 30106
Tim C.
Tim C. Checked in
Replaced a old leaking tub faucet with a new delta single faucet
Austell, GA 30168
Review
Wonderful service and exceptional explanation of repairs. Very courteous plumbers who went above and beyond. I will call Chen Plumbing and request Eric going forward for every plumbing need I have as a new homeowner.
Caryn - Austell, GA 30106
Eric T.
Eric T. Checked in
Replacement of water heater. Replacement of appliance hoses at washing machine and dishwasher. Repair of all toilets to address poor flush. Replacement of pressure regulator.
Austell, GA 30106
Hunter B.
Hunter B. Checked in
Leak on 3/4 copper line in basement. Gave customer estimate to repair 3/4 copper line customer approved estimate. After ,asking repair turned water back on to test pressure, and pressure was reading 145psi. Gave customer estimate to replace PRV customer approved estimate. Installed new PRV system is set to 65 psi. Tested all systems, no leaks or issues upon departure
Austell, GA 30106
Review
Matthew went above and beyond to make sure my concerns were met. He was knowledgeable, personable and very professional. I had many questions but he took the time to answer them all.
K Robinson - Austell, GA 30168
Response from Chen Plumbing:

Thank you!

Matthew C.
Matthew C. Checked in
Dishwasher
Austell, GA 30168