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Plumbers in Clarkston, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Clarkston, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Clarkston, GA.

Recent Jobs and Reviews in Clarkston, GA

Rated 4.9 out of 5 stars based on 14 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

Clarkston, GA at a glance

Chen Plumbing has completed 3 jobs in Clarkston, GA between July 2026 and October 2026.

The 5 customer reviews shown here average 4.8 out of 5.

The most recent job was on October 27, 2026.

Chen Plumbing has completed 24 jobs in Clarkston, GA in the last 12 months. The first job there was in November 2023.

Job Locations and Reviews

Review
Our technician David went above and beyond for us. We decided to go with the membership solely because of him and we will be requesting him in the future. He diagnosed an issue that another plumber from a different company neglected to find. His 5 star service is saving us thousands of dollars.
RAVYN - Clarkston, GA 30021
Remove toilet. Camera main line to diagnose cause of blockage and location. Also diagnose slope of drain line to ascertain if there is adequate fall. Video of camera inspection available upon request. Toilet reinstall with new wax seal, closet bolts if necessary, flexible metal-braided supply line, and caulking. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship. Win with Chen members receive an extended labor warranty for a total of 2 years Customer called us out because they found water around base of toilet after a basic evaluation we informed customer that the toilet would likely have to be pulled a camera ran and maybe the use a large cable machine if needed.After removing the toilet, we found a heavy accumulation of wipes and /or toilet paper caught on a test cap that had been left in the drain or the flange knockout piece, We cleared the obstruction and camera inspected the line noted multiple areas of back pitch at fittings and possi
Remove toilet. Camera main line to diagnose cause of blockage and location. Also diagnose slope of drain line to ascertain if there is adequate fall. Video of camera inspection available upon request. Toilet reinstall with new wax seal, closet bolts if necessary, flexible metal-braided supply line, and caulking. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship. Win with Chen members receive an extended labor warranty for a total of 2 years Customer called us out because they found water around base of toilet after a basic evaluation we informed customer that the toilet would likely have to be pulled a camera ran and maybe the use a large cable machine if needed.After removing the toilet, we found a heavy accumulation of wipes and /or toilet paper caught on a test cap that had been left in the drain or the flange knockout piece, We cleared the obstruction and camera inspected the line noted multiple areas of back pitch at fittings and possi
David D.
David D. Checked in
Remove toilet. Camera main line to diagnose cause of blockage and location. Also diagnose slope of drain line to ascertain if there is adequate fall. Video of camera inspection available upon request. Toilet reinstall with new wax seal, closet bolts if necessary, flexible metal-braided supply line, and caulking. Warranty: This installation is backed by a 1-year labor warranty, covering our workmanship. Win with Chen members receive an extended labor warranty for a total of 2 years Customer called us out because they found water around base of toilet after a basic evaluation we informed customer that the toilet would likely have to be pulled a camera ran and maybe the use a large cable machine if needed.After removing the toilet, we found a heavy accumulation of wipes and /or toilet paper caught on a test cap that had been left in the drain or the flange knockout piece, We cleared the obstruction and camera inspected the line noted multiple areas of back pitch at fittings and possi
Clarkston, GA 30021
No hot water upon arrival, customer stated they noticed this morning they had no hot water. After looking at the water heater noticed the pilot light was out, but the control valve was showing no errors. Informed customs the water heater is 8 years old but we can attempt to light the pilot light with no warranty. Customer also wanted a price to remove the original water heater that the previous company left when they installed the 8 year old water heater in there now. Gave customer estimate, customer approved estimate. Relit water heater and waited 15-20 minutes, gas control valve is blinking blue meaning normal operation, set it to correct temperature. Removed original water heater from the attic and took it with us. Informed customer if the pilot light goes out again we will credit back the cost to relight the water heater that she paid today. Water heater is fired up and working properly, customer should have hot water in 45 minutes to an hour. No issues at departure
No hot water upon arrival, customer stated they noticed this morning they had no hot water. After looking at the water heater noticed the pilot light was out, but the control valve was showing no errors. Informed customs the water heater is 8 years old but we can attempt to light the pilot light with no warranty. Customer also wanted a price to remove the original water heater that the previous company left when they installed the 8 year old water heater in there now. Gave customer estimate, customer approved estimate. Relit water heater and waited 15-20 minutes, gas control valve is blinking blue meaning normal operation, set it to correct temperature. Removed original water heater from the attic and took it with us. Informed customer if the pilot light goes out again we will credit back the cost to relight the water heater that she paid today. Water heater is fired up and working properly, customer should have hot water in 45 minutes to an hour. No issues at departure
Chase C.
Chase C. Checked in
No hot water upon arrival, customer stated they noticed this morning they had no hot water. After looking at the water heater noticed the pilot light was out, but the control valve was showing no errors. Informed customs the water heater is 8 years old but we can attempt to light the pilot light with no warranty. Customer also wanted a price to remove the original water heater that the previous company left when they installed the 8 year old water heater in there now. Gave customer estimate, customer approved estimate. Relit water heater and waited 15-20 minutes, gas control valve is blinking blue meaning normal operation, set it to correct temperature. Removed original water heater from the attic and took it with us. Informed customer if the pilot light goes out again we will credit back the cost to relight the water heater that she paid today. Water heater is fired up and working properly, customer should have hot water in 45 minutes to an hour. No issues at departure
Clarkston, GA 30021
Performed camera sewer inspection from cleanout access point in crawlspace. Line is open and clear from any obstruction. When camera reached around 60 feet camera could not go much further due to some turns in line. Recommend if any drainage issues in the future, best recommendation would be to replace the sewer line from home to the street with new pvc pipe and go away with the old cast iron and concrete sewer line.
Performed camera sewer inspection from cleanout access point in crawlspace. Line is open and clear from any obstruction. When camera reached around 60 feet camera could not go much further due to some turns in line. Recommend if any drainage issues in the future, best recommendation would be to replace the sewer line from home to the street with new pvc pipe and go away with the old cast iron and concrete sewer line.
Alex A.
Alex A. Checked in
Performed camera sewer inspection from cleanout access point in crawlspace. Line is open and clear from any obstruction. When camera reached around 60 feet camera could not go much further due to some turns in line. Recommend if any drainage issues in the future, best recommendation would be to replace the sewer line from home to the street with new pvc pipe and go away with the old cast iron and concrete sewer line.
Clarkston, GA 30021
Review
Great service!
Rita - Clarkston, GA 30021
Review
Chase was thorough and informative. Could not ask for better sevice
Kathy - Clarkston, GA 30021
Review
Super fast response time and a quick resolution for a reasonable price. Been using this company since it was just 2 guys in a van, so I’m glad to see them growing and succeeding.
Evan - Clarkston, GA 30021
Review
Both technians were good at their jobs
Woodrow Johnson - Clarkston, GA 30021
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