Check Out Our Work in Clarkston, GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Clarkston, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Clarkston, GA.
Recent Jobs and Reviews in Clarkston, GA
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Job Locations and Reviews
For this customer went ahead and replaced the tub overflow cover and the tub drain flange in chrome once installed the new one there are no leaks. The water pressure is at 70 psi did not see a pressure reducing valve in the house. It could’ve been outside. The water heater is from 2013. Recommended to replace it sooner than later the thermal expansion tank is bad. Made a note of that for the CUSTOMER CUSTOMER is thinking about going through their home warranty to get it fixed or replaced at this time. There are no further issues with the tub drain no leaks used potty to seal it. No further issues at this present moment.
Shawn, like every Chen Plumbing technician we've ever had, was incredibly thorough in evaluating the situation, explaining the issues, and outlining service options. Shawn was also very friendly and respectful, a delight to have work at our home.
Thank you for the kind review, Adelle. We are glad Shawn took the time to walk you through everything and made the visit comfortable and easy. We truly appreciate your continued trust in our team.
Shawn, like every Chen Plumbing technician we've ever had, was incredibly thorough in evaluating the situation, explaining the issues, and outlining service options. Shawn was also very friendly and respectful, a delight to have work at our home.
Call for issues under kitchen sink and to install filter and faucet. Discussed concerns and work with Ms. Adelle. She would like a new filter faucet installed and has already drilled the hole in her sink. The dishwasher wasn’t draining. Some of the shut offs don’t work, and one was leaking. Today, we installed the provided faucet and filter in the kitchen. We also replaced the shut off valve for the dishwasher, the hot side for the faucet, cold side for the fridge ice maker, and repiped section to accommodate the new filter. I changed the dishwasher drain to the disposal. Replaced the supply lines for the washing machine.
Call for issue with shower diverter. I spoke with Ms. Paula, and she expressed frustration after a recent repair performed on the master bathroom shower system. She provided a diverter for a three handle shower, and the system is not functioning correctly after we installed the diverter. I inspected the shower and found that the diverter may not be intended only for this shower valve, and it can consistently demonstrate water hammer, or even fail to cycle to open or closed, when testing. I removed and cleaned debris from the brass body, and from the diverter. Due to the age and condition of the valve, I recommend replacing the entire valve. However, to demonstrate our commitment to excellent customer service, I am willing to return and install a new diverter if the diverter can be replaced under warranty, or if an original fit diverter can be verified and located. Ms. Paula stated she would prefer to replace the shower valve. When discussing leaks and reputable companies, we also
Customer had leaking water heater in the garage of the home. Heater is from 2010 and is past retirement age in addition to the leaking. Checked house pressure at 85 psi. This is too high to be considered a safe install for a new heater. Left price for a new heater, prv, and expansion tank.
Christian was polite and professional and made a good recommendation for my kitchen faucet leak. He fixed it quickly and offered to put everything back under the cabinets. I will use Chen in the future.
Upon arrival customer stated there was water coming from underneath her dishwasher. I found that the leak was coming the faucet hose line for the sprayer. I informed the customer we would have to replace the whole faucet. Gave customer estimate to replace the faucet. Customer approved the estimate. I started by taking out the old faucet. Then I installed the new faucet. Tested the faucet and the faucet is working properly with no leaks or issues. I did find that the stop for the dishwasher was leaking I was able to get the stop valve to stop leaking. I informed the customer and also left the customer with an estimate to replace. Customer stated if it starts to leak again she will call us back to replace it.
Replaced 50 gallon electric water heater in the basement. Hauled off old tank. Confirmed proper function of water heater before leaving. Set expansion tank to 55 psi.
Customer stated that garbage disposal would drain properly. Found that disposal and other side of sink were draining through two different lines. Ended up cutting into garbage disposal, drain and capping it and connecting garbage disposal, drain to other side of sink. Tested and no leaks were present at this time. And everything was draining as it should. Cleaned up work area. Work done today will be no warranty due to temporary/Band-Aid repair.
Tightened down kitchen faucet and recommend customer to have kitchen faucet replaced. Tub upstairs installed customer supply diverter, and tested. No leaks were present at this time.
Simon was very professional and although the issue wasn’t specifically a plumbing issue, he showed me the problem and gave me the information I need to move forward on getting it fixed.
Customer stated that there was a leak under bathroom area in crawlspace. Crawled into crawlspace and found that there is water markings near shower area. Looked around in bathroom and it issue appears to be due to grout failure in shower. Recommended customer to reliable restoration.
Customers, thermal expansion tank had busted off solder joint and flooded crawlspace. Customer shut down water to home and cleaned up water access. Customer already has functioning thermal expansion tank. Advise customer of leaking PRV and shut off valve. Customer approved estimate for replacement of main shut off, PRV and three-quarter inch copper repair. Discussed future of property and drain system with customer and showed how to shut off at meter.
Replaced Prv , Rheem gas valve , pilot / burner assembly all together
Remove existing water heater and haul away. Furnish and install new 40 gallon gas water heater with new thermal expansion tank and tank shut off. Install drip pan under heater.
Removed old water heater and hauled away. Furnish and installed new 40 gallon gas water heater with new tank shut off and thermal expansion tank. Tested no leaks were present at this time. Cleaned up work area.
Customer stated that hose bib had a drip and she wanted it replaced. Removed old hose bib and installed new one. Tested fine. Used hydraulic cement to seal up existing hole as best as I can. Cleaned up work area.
Performed comprehensive gas line inspection in Clarkston this morning. Homeowner requested safety check before winter heating season. Used electronic leak detector to test all connections from meter to appliances. Found minor leak at water heater connection and loose fitting at stove. Tightened connections and re-tested entire system. Chen Plumbing's gas line inspection service ensures Clarkston families stay safe. All gas appliances now operating within proper pressure ranges.
Upon arrival customer stated they were getting a sewer smell in the whole house and also stated that it happens at night. When through crawlspace to check sewer line and also when into the attic to check the sewer vents. Informed customer that we would have to do a smoke test. Customer stated he would talk to his wife and get back to us.
Mathew was prompt, courteous and completed the job in record time!
Customer is having new refrigerator installed following day. New refrigerator does not have icemaker and needed line eliminated. Cut out saddle valve underneath kitchen sink and repaired half inch copper. Removed quarter inch copper line going to fridge through cabinetry.
Returned to jet line. Ran camera out to detect how far down blockage was. After running camera ran jetter down line to clear blockage had helper stay inside to insure everything was draining. After clearing line ran camera once more to make sure line was clear. Customer has cast iron line and line is clear. System is draining with no leaks or issues. Upon arrival customer stated they were having trouble with the kitchen sink draining slow and then backing up into a sink in the basement. Gave customer estimate to clear blockage. Also informed customer that it was an attempt to clear it and we would have to jet the line if we’re not able to clear it. Customer approved estimate. Tried clearing the drain and was unsuccessful. Gave customer estimate to Jett line. Customer approved estimate and combing back out tomorrow to complete work.
This has been one of my best experiences working with any kind of home repair services. Simeon was extremely thorough, knowledgeable, skilled, and efficient. Their pricing is extremely competitive. If I need any more plumbing work done, I will definitely call them back.
Hey Elyse, that means a great deal—thank you for taking the time to share this. We're so glad Simeon made the experience stand out, and we'd be happy to help anytime you need us again.
Remove old water heater and haul away. Furnish and install new 50 gallon gas water heater with tank shutoff and thermal expansion tank with bracket. Rework corroded copper piping by water heater. Also install new PRV. Remove old cast iron kitchen drain line and replace with new pvc piping. Bring drain up to code.
Came out for not gas getting to the water heater. I could get the pilot to light but would immediately go out. We replaced the Honeywell gas control valve, this did not correct the issue. Customer elected to replace the water heater. Installed new Rheem ProG50. Tested to ensure proper function and a leak free install.
For this job, I worked on installing and providing new pop up assembly for lavatory sinks.
For this job, I worked on clearing both lavatory sink drains with small hand machine.
Toilet repair. Other work can be quoted pending landlord call-in for approval.
Hunter & his partner were there within the estimated arrival time. I showed them the problem & they answered my questions. I went for not only fixing the problem but solving the problem. There was no pressure or up-sale. They were personable & professional. It was expensive but after dealing w/plumbing issues several times in the recent past, I don't think I could have gotten a better deal. Thank you Chen Plumbing.
Thank you, for your wonderful feedback! We're glad to hear that Hunter and his partner provided you with professional and personable service while addressing your plumbing issues. Your satisfaction means a lot to us!
Leak in shed upon arrival. Customer stated she had someone make a repair before and it is leaking again. Gave customer estimate to make repair. When giving customer estimate for repair she asked if we had a way to isolate the shed and still have water in the house. Informed customer where the water comes up we can cut galvanized line and unthread the tee and transition to copper. Gave customer estimate to make repairs customer approved all work. Installed new ball valve and hose bib as well as fix leak under sink in shed. Tested systems, all systems are working with no leaks.
Arrived, customer took me downstairs to look for potential plumbing issues, main issues found were old water heater and code violations on water heater, also found the pressure was high and PRV Seems to be original to home, found old pitting copper above water heater informed customer on best solution Furnish and install new 50 gas water heater, Bring everything up to code, remove trim to fit new water heater also add new drain pan. Also furnish and install new whole house shut off and prv. Sheet rock will have to be cut to access plumbing. Also replace old sections of pitting pipe while water is off including two 1/2 shut offs ***(Trim for door will have to be removed not responsible for reinstalling also not responsible for any sheet rock cuts to access main shut off and prv)***
Excellent work. He found many issues i didn't know i had that he and partner Jason are working through with me. Highly reccomend
Thank you, Heidi! We're glad to hear you found value in the work and that our team is supporting you through the process. Your recommendation means a lot to us!
Hunter is professional and quick! Great experience!
Victor was very efficient and completed all tasks in record time.
