Plumbers in Cumming, GA

We installed a new toilet seat today

Basement bathroom continuing to back up after we corrected pitch under slab and on exterior of home. We flushed toilet multiple times and ran tub and sink last time and all were draining. Today arrived and found water was still draining, but very very slowly. Pulled toilet and camera’d from toilet. Found grease blockage that had occurred during the time before the pitch was corrected under the slab. Was able to clear most of the grease and restore flow. Ran all fixtures in downstairs bathroom to verify. Rerouted line has some spots that are flat, and branch line going to toilet is back pitched and holding approx 1” of water. Toilet is very old and I recommended we try replacing toilet before committing to jackhammering the slab under the bathroom. Left quote to replace toilet, also left quote to reroute the bathroom drains back to the existing drain that was previously capped off 6 years ago. Both lines have adequate depths where this would be possible. Branch line appears to be 3”. To

Jackhammer another 6’ concrete on inside of house, drill new penetration through foundation, redo drain down to septic tank, pump septic tank effluent into lift station, lower septic tank discharge line going to effluent tank, no replacement of concrete/flooring included. 2 year warranty Jackhammered slab in downstairs living room. Drilled through foundation wall and lowered pipe running out of house. Corrected pitch on pipe to septic tank. Dug up effluent discharge line and corrected pitch down to lift station. Installed new two way cleanout on line to septic tank and effluent line between septic tank and lift station for servicing. Bedded pipe inside the house but did not back. Customer had ESOG out to assess dirt settling under foundation that initially caused sewer back up. ESOG requested we not backfill holes inside the house as they are going to be pumping grout under the slab. Took video showing proper pitch of every section of the sewer line under the slab and notified homeown

Did diagnostic/camera work today. Identified issues and received approval for estimate to repair sewer lines. Customer has belly inside the house on drain line, as well as on exterior line going into and out of the septic tank. Returning Thursday/Friday to complete the work. Service titan glitched while processing payment. Need to ensure customer receives additional credit of $498.31 off the total for main repair job once job has been completed.

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Quoted repipe job today

Came out for gurgling noises coming up through the main floor toilet. Arrived and found everything draining normally and no gurgling. Homeowner said she was doing laundry upstairs, and came downstairs to find the main floor powder room gurgling, and then the water in the toilet rose up out of the bowl and started flooding the bathroom. Could not recreate issue. Received approval to pull toilet in powder room and run camera. Located a belly outside of the home right before the septic tank with signs that this is where the blockages had been occurring as this has happened to her more than once. She already had the septic tank pumped a month ago thinking this was the issue and this did not correct the issue. Received approval to repair the sewer line. Dug up the sewer by hand and Repiped the section with a belly in it. Bedded pipe with a gravel foundation and backfilled to top of pipe with sand. Re-camerad the sewer line with the homeowner to show her everything was now flowing correct

Replaced a bad sewerage ejector pump in basement

Fixed red uponor hot water pin hole leak in basement ceiling

Finished water heater installation in Cumming this afternoon. Customer upgraded from 40-gallon to 50-gallon high-efficiency unit for growing family needs. Removed old unit, installed new gas connections, and properly vented system. Water heater installation included new expansion tank and updated safety features. Chen Plumbing's water heater installation service provides Cumming homeowners with reliable hot water solutions. New unit should provide years of efficient operation.

Customer stated that only some fixtures in home were getting hot and others weren’t. Stated to customer that there may be an issue with pump on dedicated recirculating line. Will send quote to replace tankless and also for diagnostics.

For this job, we worked on replacing customer supplied faucet.

No hot water upon arrival. Customer stated he tried everything to get water heater to turn on. After looking at heater was able to get pilot light to light but it would not ignite when turning it on. Customer called manufacturer while we were here we went to Ferguson to pick up warranty part. Installed new gas valve and tested system. System is fired up and working wi5 no leaks or issues upon departure

Failed tub cartridge leaked and caused water damage to ceiling below. Estime sent to replace cartridge or faucet .

Will come back on do work.

Checked found 130 psi water pressure, replace three shut off valves and prv in basement

Returned and installed shower trim for customer shower valve now that shower was completed. Also installed toilet seat because on a previous visit toilet was scratched while being repaired.

Reword kitchen drains that were incorrectly installed. There is no warranty for this job.

Customer had a leak previously that required remediation. Came back to stripped primary bath and installed a new shower valve. Asked customer preferences for location and side sprayer etc. customer had no strong preference and just asked for a standard install with no extra bells and whistles. The previously proposed spot for the valve wasn’t available because the new wall hadn’t been built and isn’t going to be built. Centered the valve on drain for the same wall it was on previously per customer approval. Capped the 1/2 copper hot and cold lines below the subfloor after cutting the floor. Chen Plumbing isn’t responsible for repairs to cuts made to access plumbing. Tested all work to ensure proper function and no leaks. None were found. Put center of shower valve 47.25” above the floor to meet manufacturers recommended 45-48” range. Stubbed the plaster guard 1.5” out from studs to allow easy install of shower trim when I’m the bathroom is finished. Put two screw in valve and prop el t

Toilets

Hose bib repair

Shower valve

Leak

Successfully completed a main sewer line repair in Cumming, GA. Utilized trenchless technology to minimize disruption and expedite repairs. Addressed root intrusion and pipe damage, ensuring reliable sewage flow. Residents can now enjoy uninterrupted plumbing function in Cumming, GA.

1) Camera inspection sewer line 2) 2 toilets each ADA