Plumbers in Decatur, GA

Upon arrival customer stated that there was hot water coming out of a pipe into backyard. The T&P was letting water bypass and the water heater was 26 years old. Gave customer estimate to replace water heater and bring everything up to code. Customer approved the estimate. Installed new water heater, thermal expansion tank and new gas valve and wip. All systems working properly. System is fired up and working with no leaks or issues

Flushed Tankless Water Heater. Replaced Pressure Regulator due to age, quality, and potential to alleviate pressure issues. Replaced shower cartridge to address temperature issue.

Upon arrival customer stated the upstairs bathroom tub cold water wouldn’t shut off. Customer also stated she wanted to replace two shower heads. Gave customer estimate to replace cartridge and shower heads customer approved estimate. Installed new cartridge and two shower head. Tested all systems and was getting brown water. Informed customer that there water heater needed to be flushed. Also informed customer the pressure to the house was 105psi. Gave customer estimate to flush water heater and replace PRV. Customer approved estimate. Tested all systems and all systems working properly.

No leak. Confirmed at meter. Just rain water standing in the yard.

Left two options to address gas leak going to water heater.

We replaced Prv , main water shut off valve , install new water heater shut off valve , expansion tank mount on bracket

For this job, I worked on installing customer supplied 8” spread faucets. Also installed a furnished pop up assembly for sinks. Also installed new 1/4 turn angle stops for Both sinks.

Performed sewer inspection from the open flange inside the master bedroom, located belly in the 45 degree turn under the living room slab. Left quote to repair line. Took video of inspection. Marked spot on floor with tape for homeowner to see.

Completed a sump pump repair today at a residence in Decatur. Upon initial inspection, I determined that the Wayne CDU980E 3/4 HP pump was not activating despite the pit containing sufficient water. Diagnostic testing revealed a failed float switch mechanism. Replaced the entire float assembly with a compatible OEM component. While servicing the unit, I also discovered that the check valve had begun to deteriorate, which could have led to backflow issues. Replaced this component as well to ensure optimal system performance. Cleaned significant debris from the pit that was potentially interfering with proper operation. Performed multiple test cycles to confirm appropriate activation at the correct water levels. Also inspected backup battery system which was functioning properly but approaching end of recommended service life. Provided customer with detailed maintenance schedule and warning signs to monitor for future issues.

Clogged all three toilets in the house, replaced all with better flush western toilets today

Removed waste and overflow on tub. It was hand tight after we removed, noticed a crack on tub. Due to the liability of making a crack worse we cannot continue with replacing waste and overflow. Informed customer of findings. (Chen plumbing holds no liability if tenant upstairs uses tub while drain is off)

Whole house backed up upon arrival. Tenant stated everything was backing up and slowly draining over night. Went outside to open cleanout found cleanout holding water and city cleanout was dry. Called landlord gave estimate to run sewer machine. Customer approved estimate. Ran sewer machine and could not get past 10 foot. I ran camera from city line back towards house and found 2 belly’s and roots breaking abs pipe in half. Gave customer estimate to do spot repairs and sewer replacement customer approved estimate to install new sewer line from cleanout to city tap. Installed new 4 inch pvc line from cleanout to tap. After completing all work ran bathtub and flushed toilets to make sure everything was draining properly. Tested system, all systems are working with no leaks or issues.

Checked problem with leak inside shower ceiling area , made report and quote

Customer had garbage disposal that was leaking from bottom of unit. Replace three-quarter inch horsepower garbage disposal. Cut out existing plug for unit and rewired into new unit. Tested multiple times found no leaks on any connection.

Customer had a kitchen faucet and two lavatory faucets that he wanted installed. Replaced two widespread lavatory faucets in upstairs bath and the kitchen faucet in the kitchen. Noted kitchen sink was falling through. Pulled the sink down an inch or two off of existing brackets, and scraped old silicone and dried. Put a new layer of silicone and remounted the sink with the existing brackets. Tested all work to ensure proper function and no leaks. None were found. Made customer aware that sink needs 24 hours of absolutely no water use to dry properly. Was limited to minimal testing for the kitchen faucet due to the drying silicone. We offer a 90 workmanship warranty on sealing the sink if any issues presents itself with normal use. If any of the existing brackets have any issues in the future, a countertop company will have to reinstall the sink.

We came out to inspect clogged washing machine drain and upon arrival we noticed machine itself did not pump out water . We still proceeded to test drain by inserting water supply line inside and running water for couple mins to make sure there’s no back ups . Everything flowed normally . We cleared blockage on master bathroom sink and replaced toilet seat in upstairs bathroom

Cleared lavatory drains of debris. Replaced pop-up lavatory drain in basement bathroom due to failure of existing pop-up using new part of more durable brass construction.

Upon arrival customer found water on the floor in basement. Customer stated that when her daughter took a shower it started coming out of the washing machine drain line in the basement. Water also was coming up in sink in room beside washing machine room. Gave customer estimate to run the flex shaft to clear blockage. Customer approved estimate to clear blockage. Ran flex shaft down sewer cleared blockage and ran camera. Tested system, system is working and draining with no leaks or issues.

Returned and replaced section of cast iron pipe that had long crack down the bottom of the pipe. Crack occurred due to the age of the cast iron pipe. Bottom side of pipe where most water flow occurs has rusted through. Crack was seal3 with rust/waste and preventing it from leaking. We ran camera down line to locate blockage point for ESOG. Located where they drove concrete pier into the sewer line. We had to snake sewer line to remove soft tissue blockage at the point where the pipe was broken by Esog to get the water to drain out of the pipe. We likely disturbed the layer of rust that was sealing the crack in the pipe. Sewer machines are designed to be ran down sewer pipes, and damage to sewer pipes does not occur unless the material has degraded past a point where the wall structures are severely weakened. We could not have known about the crack prior to our diagnostic process having occurred. We fully removed damaged/leak cast iron and replaced with pvc, testing to ensure a leak fre

We replace all the cast iron pipe in crawl space with pvc included new sewer line and copper water service line to street

We replaced 1 inch prv in crawlspace/basement Two 8 inch spread faucets were replaced on upstairs jack and Jill bathroom

Customer experienced drainage issues arrived on site, cut line to see what was going on, ran camera and found pipe had deteriorated, Filed drain pipes, caused washing machine drain to overflow and cause water damage to surrounding areas, left estimate for repipe. Arrived on site and proceeded to cut out old cast-iron pipe, dugout, cast-iron, pipe attached pipe, near foundation wall, broke up half bathroom slab and replaced old cast-iron line for toilet, reworked, drain lines to accommodate old ones, had customer run everything to confirm work had no leaks. Work is tested. We will jackhammer slab, half bathroom plumbing, replace with new PVC. Add new flange and run towards crawlspace. All cast iron that is exposed in crawlspace will be replaced with PVC piping we will stop 1 foot from foundation wall. (Not responsible to pour back concrete or fix floor) (Not responsible for line going outside of crawlspace) (Not responsible for sheet rock repair)

Replaced shower valve in hall bathroom. Converted 3 handle to single handle. Replaced lavatory pop up. Installed insert style tub stopper. Homeowner wanted cheap simple replacement for their plastic hair strainer that was covering the drain. They’re remodeling bathroom at some point and did not want to fully replace tub drain. Attempted to repair 3 handle shower valve but could not match parts.

We will cut out small section of 3 inch cast-iron and access most likely area for clog . Also, we will run camera to attempt to figure out why line is stopping up. (No guarantee On finding solution)

2/26/25 Customer had water backing up into washing machine box. Ran the mini flex shifter through the standpipe, trap, and vertical arm. When testing the drain found that it was draining properly. Then saw water pooling from under the washing machine into the laundry room. Immediately cleaned the area and inspected the drain line from the crawlspace. Found that the pipe was undersized, improperly trapped, and sealed into the cast transition with putty. Only solution is to replace the box and the drain pipe to size it properly, correct the trap, and have a working laundry box. Offered to get customer into contact with David White with Reliable Restoration. Customer declined. Will return in the morning to perform quoted work first thing tomorrow. 2/27/25 Returned and installed 2 inch pvc line to cast tee and installed new washing machine box and washing supply lines. Tested all work to ensure proper function and no leaks. Installed a 21 inch standpipe and put cardboard over cut in wall