Plumbers in Decatur, GA

Replaced upstair toilet shut off valve , new supply line , flapper , fill valve

Upon arrival customer stated there was a leak under the sink. Informed the customer that the garbage disposal was leaking. Gave customer estimate. Customer is waiting for approval and will call us back when he gets it approved.

Client called us out due to some pressure issues through out the home, and the pressure reducing valve was leaking. While investigating, noticed the thermal expansion tank on the 6 yr old nat gas water heater had failed. We replaced both the failed pressure reducing valve and the failed thermal expansion tank. Home psi is set right between 55 and 60 psi, as it should be. Tested all connections, no leaks. 1 yr warranty on work today. Will need to come back at some point and add proper support to the copper water line where the prv is, maybe when we come back for the quoted drain repair. Client also has an s trap in main floor bathroom lavatory. Left estimate to properly pipe in an air admittance valve so client would stop having sewer smells.

Homeowner had a small water stain on the ceiling of the laundry room. As well as damaged baseboards in the upstairs bathroom near the tub. No leaks at toilet, shower valve and drain are on the opposite side of the wall with damage. No moisture present at this time. Advised homeowner to purchase splash guards for the tub for water getting outside of the tub when her son shower. Stain in laundry room has no moisture at this time. Advised homeowner to trace the stain and monitor. The wall the stains are appearing on is a shared wall with the unit next-door. Homeowner is going to speak with neighbor about any possible leaks from their unit. Homeowner did not want to cut into sheet rock to investigate further at this time. Homeowner did suspect issue was with water getting outside of the tub when her son is showering and just wanted a professional opinion at this time.

No leak. Checked water meter. Had customer run water inside house. Ground water coming through cracks in the foundation wall during heavy rain. No sign of anything coming from the plumbing.

Checked running toilet , found high water pressure in the home , replaced 1” Prv in basement ceiling today

Came out for water heater quote. 40 gallon gas water heater was 20 years old and had a slow leak. Customer approved quote to replace. We left and purchased new tank and returned. Swapped out tank with new valve, pan, and expansion tank. Tested to ensure proper function and a leak free installation.

Customer had leaking water heater on arrival. Pressure on home was exceeding 80 psi. No location found for pressure reducing valve. Replaced main shut off, pressure reducing valve and water heater.

We arrived for a tub drain clogged call , notice tub drain flange is missing , that can cause leak to tub below , informed to customer at home ( daughter) , snaked but did not work because something went down to drain , shower customer with camera image , will email quote for job and credit back this charge when customer choose us .

Found kitchen sink faucet had no water. It is a touchless Delta faucet. Homeowner had changed the batteries. Disconnected supply lines and found that the stops were supplying water to the fixture. Removed in-line solenoid for touchless to get part number. After reinstalling the solenoid, the faucet is working currently. Advised homeowner if issue happens again the faucet will need to be replaced due to solenoid not being available. Gave price to replace two widespread faucets in the master bathroom. Gave price to remove toilet and cap the toilet drain in the garage bathroom that doesn’t get used.

Customer had a hanging shower unit in the primary bath that was not working on the handles anymore. Customer also had questions about a water hammering noise. Checked the pressure at 65 psi with over a 20 pound pressure drop on a toilet flush. Left price for hanging the shower unit, installing a new prv to correct the pressure drop, and left a quote for a new water heater since the current heater is over 11 years old. Customer declined work at this time. Will credit the trio charge collected today towards any work we quoted today upon approval.

Found toilet, not flushing and continuously running. found only drainage issue was with the toilet. checked the pressure at over 100 psi. Found sump pump in crawlspace, not pumping. Gave estimates for repairs. The owner declined any repairs at this time.

Customer had decided prior to arrival not to swap the shower heads. Customer did need an under sink filter and basement filter for whole house replaced. Replaced both filters and tested to ensure proper function and no leaks. None were found. Bled the carbon fines from the new under sink filter.

Upon arrival, found from customer that the whole house is backing up when a large amount of water is run. Found that the toilet is leaking from the flange into the basement below. Pulled the toilet in the master and ran a camera. There was no standing water in the pipes (video attached). Made it around 60 feet and couldn’t push any further because of too many turns. Didn’t have to run a snake so reduced the price to pull and reset of toilet and running camera. Gave customer options to either install a two way cleanout or open pipe in crawlspace and run the camera. Also noted that the tankless needs to be flushed and that galvanized line in yard needs to be replaced. Price is to cut open ABS in crawlspace and run camera to tap if camera is able to make it. Repair cut section with pipe and fernco couplings. Customer opted to run camera from the crawlspace. Went down and heard water running into the crawlspace. Found that a hole was cut in the top of the pipe and whoever put a fernco bac

Checked dishwasher connection, all up to code .

For this job customer called worried about Sump pump, not working, tested pump thoroughly and pump is working fine. Also customer wanted gutter drains scoped to find where they tie into camera lines and marked with paint. Also Found small leak on 2 inch coupling going to shower drain informed customer however, customer wanted her to call contractor to fix.

Returned today to install new pump and lid. Well taking off old lip I noticed the basin was not the correct basin for sewage and was an corrugated basin. Informed customer we would have to replace the basin. Gave customer estimate. Customer approved estimate. Dug out old basin and installed the new basin. Installed new pump and lid as well as back filling. Tested all system and system working properly with no leaks or issues.

Homeowner had water puddling in the basement behind a wall for the Airbnb. Ran dishwasher, sink, and washing machine. Only found the dishwasher itself to be leaking. Found no blockages at this time in the standpipe for washing machine two cause of overflow from the drain. Advised homeowner to get an appliance repair technician to take care of the dishwasher leak. Advised to monitor after dishwasher is fixed for any other possible issues .

Kitchen sink was reportedly slow to drain and gurgling. Customer stated water was backing up while the master bathroom shower was being used. Ran water from both fixtures for awhile. No sign if any back up. Kitchen sink drain was s trapped, and had no vent on the vertical line after the trap. Dishwasher drain tied in before the trap. Cut out accordion drain and pipe in new AAV and p trap. While we were working, noticed pex b fitting randomly cracked and started leaking. Leak kept slowly progressing worse and worse. Shut down water and cut out the fitting. Fitting’s l,as tic was so fragile it could be broken with 1 finger. Turned water back on and heard water running in crawlspace. Found that another pex b fitting on the same hot line in the crawlspace had cracked and was also now leaking. We cut out both plastic fittings and replaced with brass. Tested new drain install and found that the sink strainer was also leaking. Disassembled and found the metal threads had been completely sheer

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Upon arrival customer stated she was getting a new fridge and wanted an ice maker line. Informed customer we would not be able to install an ice maker box but instead add a tee and stop on the cold water line under the sink. As well as drilling holes in cabinets to run fridge supply line. Gave customer estimate. Customer approved estimate. I cut cold water line and add in the new tee and new stop. Fridge is coming with a 12 foot supply line that will be connected to the stop. Tested all systems and all systems working properly with no leaks or issues

Ran flex shaft after diagnosing drain issue from underneath kitchen sink to clear blockage.

Emergency drain cleaning call in Decatur resolved successfully. Kitchen sink and dishwasher weren't draining - found major grease blockage in main line. Used professional drain cleaning equipment to clear obstruction completely. Ran camera inspection to ensure thorough cleaning throughout system. Chen Plumbing's drain cleaning service restored proper drainage to this Decatur home. Also provided maintenance tips to prevent future grease buildup issues.

Customer was worried they had a leak on the domestic line, arrived and proceeded to do pressure drop test, did not find any drop in pressure, shut off water inside of crawlspace and left meter on ,muddy area is occurring in front of meter however, meter shows no movement, spotted meter for over 20 minutes, recommended we camera line to ensure there was no buried clean out and stoppage was not Causing water to show up in lawn, Scoped Sewer line and found no major stoppage. However, we did Inadvertently unclog a soft tissue stoppage that was forming while running camera.Most of sewer line has belly which may clog in the future informed homeowner.

Replaced two widespread faucets, and upstairs bathroom and fill valve in master bathroom toilet