Check Out Our Work in Decatur GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Decatur, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Decatur, GA.
Recent Jobs and Reviews in Decatur, GA
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Job Locations and Reviews
Matthew C.
Shut down water to home and drain down system to install to service stop valves on hot and cold lines for faucet. Install kitchen faucet. Reroute drain higher and install Studer vent. Install basket strainer and P-trap. Set drop in sink basin and secure with caulking. Make all necessary connections and test. There is no warranty for any customer supplied items.
Decatur, GA 30033
Juan D.
New water heater
Decatur, GA 30033
Juan D.
For this job, i worked on clearing main drain for kitchen and adding a clean out for future service.
Decatur, GA 30033
Juan D.
Drain work.
Decatur, GA 30033
Hunter B.
Ran camera found bottom of sewer line 5 foot off curb corroded out and causing sink hole. Informed customer we would need to dig up line make repair and add a cleanout for the city tap. Customer wants us to email quote so she can send it to realtor since they are in closing process of home.
Decatur, GA 30030
Review
We had a gas leak and they promptly came out to fix the problem. Their service was quick and efficient and the price was reasonable. Marcos explained everything and made me feel confident and comfortable that the problem was fixed. Thank you!
Marcos D.
Replaced two gas shut off valves in basement. Each valve supplied gas to a fire place . One on main floor and one on second floor in master bedroom
Decatur, GA 30033
Juan D.
Customer will let us know about scoping drain.
Decatur, GA 30034
Matthew C.
Diagnosed multiple issues on system. PSI, approximately 71. No thermal expansion tank present. Gave estimate for plumbing fixes.
Decatur, GA 30033
Review
Marcos was professional and knowledgeable; he also shared his expertise on how to prevent clogging from garbage disposal in the future. Thank you!!
Dawson F.
Replaced toilet customer supplied main floor powder room. Inspected water heater to ensure no gas leak.
Decatur, GA 30030
Tim C.
Stain in the ceiling below the master shower , opened a hole checked , found most of leak is from leaking shower head thru shower door to outside the shower down , fixed leak at shower head .
Decatur, GA 30033
Marcos D.
Unjammed garbage disposal
Decatur, GA 30033
Marcos D.
Installed customer supplied carbon filter and replaced garbage disposal
Decatur, GA 30032
Tim C.
We fixed clogged kitchen sink problem , we replaced 3” cast iron vertical stack include new p trap in basement for condensate pump . New line to kitchen with AAv
Decatur, GA 30033
Hunter B.
Steam unit for shower not working upon arrival. Customer already purchased unit. Gave customer estimate to install new unit. Customer approved estimate. Installed new steam system. Tested system, system is working and producing steam with no leaks or issues.
Decatur, GA 30032
Juan D.
Installed a new hot water line to improve flow and provide reliable hot water for the homeowner.
Decatur, GA 30033
Juan D.
For this job, I worked on disconnecting old water heaters and run new hot line to bathroom downstairs from hot side of tankless. Everything is working now. Water heaters are disconnected and power is off from panel.
Decatur, GA 30033
Hunter B.
Home Depot could not install dishwasher. Gave customer estimate to install dishwasher customer approved estimate. Installed customer supplied dishwasher. Tested system, system is working with no leaks or issues.
Decatur, GA 30033
Victor J.
Resolved a sewer backup by clearing a major blockage and ensuring the system flows smoothly again.
Decatur, GA 30033
Juan D.
For this job, I worked on installing new 40 gallon gas.
Decatur, GA 30030
Hunter B.
Leaking hose bib in the backyard. Customer stated she tried to shut the valve off but it continued to leak. Gave customer estimate to replace ball valve and hose bib customer approved estimate. As getting parts out of truck customer wanted to to replace front hose bib. We replaced both hose bibs and gate valves. Installed 2 new hose bibs and 2 new ball valves. Tested systems, systems are working with no leaks or issues upon departure
Decatur, GA 30033
Review
Great work. The team was professional, friendly and did a first class installation.
Cody B.
Customer had house built in 2015 and has 4 Kohler toilets with aqua pistons. The two upstairs toilets are already running and the downstairs toilet and basement toilet aren’t leaking at the moment. Checked house pressure at 60 psi, which is a safe range. Rebuilt the internals for the two upstairs toilets. Tested work to ensure proper function and no leaks. None were found.
Decatur, GA 30030
Eric T.
Tankless Install
Decatur, GA 30030
Cody B.
Customer had disposal that was jammed. Disposal appeared to be rested on the inside and well aged. Recommended replacement. Main issue with refrigerator unit was apt he freezer is frozen over. Water was local to front of refrigerator, wasn’t pooled, and didn’t appear to be coming from supply line. Recommended an appliance tech to inspect the refrigerator unit. Installed new disposal. Tested to ensure proper function and no leaks.
Decatur, GA 30033
Marcos D.
Installed customer supplied kitchen faucet
Decatur, GA 30030
Review
Excellent, quick service!
Hunter B.
Toilet clogged in master bathroom. Gave customer estimate to run toilet auger. Customer approved estimate. Ran toilet auger cleared toilet. Tested system system is working and draining.
Decatur, GA 30032
We've used Chen Plumbing before in our previous home with great experiences, so they were the first we called when we decided to upgrade our water heater. They were honest, hardworking, and really easy to work with. I was especially impressed with the ways they're training up younger "talent" to learn the trade!
Response from Chen Plumbing:
Thanks so much for sticking with us over the years—we really appreciate it! Upgrading a water heater is a big decision, and we’re glad you trusted us to help.
Review
Except for non specific appointment time, the service was very good and got the job done.
Eric Turner from Chen plumbing is amazing. Problem solver, detail oriented, kind, and communicative. My highest recommendation.
Response from Chen Plumbing:
Thank you, Ryan, for your wonderful feedback about Eric; we’re grateful for your highest recommendation and glad to hear about your positive experience!
Review
Eric is amiable, smart, and a real problem solver. He is a consummate professional.
Review
Great service, very professional and polite. Left the work area clean and tidy.
Review
Juan was able to accurately trouble shoot and fix our plumbing issues in a timely manner. We are happy with Juan and Chen Plumbing and would use them again for future work.
Chen Plumbing was great! The came to address my plumbing emergency very quickly. Hunter was very professional, thorough, and personable. I would 100% hire them again and feel Hunter is a real asset to the company.
Response from Chen Plumbing:
Thank you, Arvin! We're glad to hear that our team, especially Hunter, could help you quickly and professionally during your plumbing emergency. Your support means a lot to us!
Review
A+
This is Jeff Bashuk at 2497 Tanglewood Road Decatur. Im happy with Matt, but the water pressure downstairs is too low and the kitchen sink is leaking. He put in a new disposal. My fault, I didnt check everything before he left.
Response from Chen Plumbing:
Hey Jeff, thank you for recommending us. We will contact you asap to schedule another visit to take a look at those other issues. Thank you.
Review
Friendly, professional, courteous, the work was great. He fixed a lot of things that needed it.
Review
Reliable, excellent, trusted
Dawson (and Kenneth) did a great job. We had a lot of different plumbing jobs from disposers to toilets to faucets, and all were completed expertly and efficiently. We appreciated the quality work.
Response from Chen Plumbing:
Thank you, Beth, for your kind words; we're glad Dawson and Kenneth provided expert service on your plumbing jobs and that you appreciated the quality of their work.
Review
Matt was very knowledgeable and quick! Such great service!
Review
Marcos was extremely helpful and knowledgeable.
Review
Marco was very friendly and professional.He did a great job and cleaned up after the job was completed.I would highly recommend him to friends and family.
Review
Very helpful in detailing what needed to be done. Very thorough.
Review
Courteous and efficient.
Review
Tim Chen Plumbing has serviced our family's plumbing needs for many years. He has taken care of my home, my sister's home and my mother's home. He most recently installed a new hot water heater in my 91 yr. old mother's home. Tim's technicians have always been professional, respectful and empathic to our family's situation. Tim personally came to my mother's house early on a Saturday morning to oversee the installation of the water heater so that my 91nyr. old mom would have hot water that day. In my opinion, Tim Chen Plumbing's customer service, hard work and dedication to his customers is excellent.
Review
Very professional and a cool guy.
Review
Matthew did a great job with replacing my old water heater, kitchen faucet and a leaking water pipe! Def recommend!
Review
Tim came to fix a hose spigot that was leaking inside the exterior wall. He has a quiet and confident manner which instantly made me trust him. He cleaned up from the dry wall he removed inside the home, which I appreciated. Also, he fixed a problem with another spigot that I didn't know was a problem. I am very pleased with his workmanship and speed. Thanks Tim!
Sept '24: Chen Plumbing is very professional and prompt in responses. Cody is awesome!...honest, fair and insightful. Oct '24: Eric is a blast. He's like a Renaissance man who does plumbing. Definitely working with this team again!
Response from Chen Plumbing:
Thank you for your kind words, Frank! We're glad to hear that Cody provided you with excellent service. We appreciate your support and look forward to assisting you in the future!
Review
I had a great experience with Cody for a pipe repair. He arrived right on schedule, was professional, and very knowledgeable. What stood out was his honesty…he provided an upfront estimate and later adjusted it down when the repair didn't require as much work as anticipated, which is rare in my experience. Highly recommended for trustworthy and efficient service.
I had a great experience with Cody for a pipe repair. He arrived right on schedule, was professional, and very knowledgeable. What stood out was his honesty; he provided an upfront estimate and later adjusted it down when the repair didn't require as much work as anticipated, which is rare in my experience. Highly recommended for trustworthy and efficient service.
Response from Chen Plumbing:
Thank you for recognizing Cody's professionalism, knowledge, and honesty; we truly appreciate your recommendation!
I was in need of fast service, and they fit me in the schedule within 24 hours. Thank you Chen Plumbing and Max. Ill definitely contact them again for any future plumbing needs. Highly recommended!
Response from Chen Plumbing:
Thank you for choosing Chen Plumbing, Jennifer! We're glad we could assist you quickly and look forward to helping you with any future plumbing needs.
Dawson showed up on time and repaired two sink drains for us in about an hour at a fair price. I highly recommend Chen Plumbing.
Response from Chen Plumbing:
Thank you for recommending Chen Plumbing, Patrick! We appreciate your kind words and are glad we could help with your sink drains efficiently.
Review
Eric was on time, cordial, and fixed our old shower.
Response from Chen Plumbing:
Your kind words mean a lot to us. Thanks for leaving such a positive review!
Review
Max was prompt, courteous, able to trouble shoot. We trust tim chen so we also trust max.
Response from Chen Plumbing:
We're glad to hear that you had such a positive experience with us. Thanks for taking the time to leave a review.
Review
Great service, fair price, and they were able to come out quickly! Thanks Juan
Review
Matthew was courteous, professional, knowledgeable and an excellent communicator. He kept me informed throughout his investigation of my mysteriously high water bill. I feel confident that his conclusions are correct. The problem wasn’t solved, but with Matthew’s written report, I am hopeful that I will be successful in contesting this outrageous bill from Dekalb County Water and Sewer.