Chen Plumbing is a family-owned and operated company proudly serving Decatur and the greater Atlanta area since 1998. Our expert plumbers in Decatur, GA, have the local knowledge and experience to address any pipe repair, sewer line, drain clog, or water heater need.
Your Local Plumber in Decatur, GA
At Chen Plumbing, we're known for dependable service, upfront pricing, and craftsmanship that keeps your plumbing running smoothly long after the job is done. Whether you’re dealing with a clogged drain, leaking water heater, or sudden burst pipe, we’re only a call away.
Complete Plumbing Services for Decatur Homes
Our plumbing services in Decatur include:
- Residential plumbing repairs and installations
- Plumbing inspections
- Drain cleaning
- Water heater repair and replacement
- Sewer line repair and replacement
- Sewer camera inspections
- Sink, shower, and toilet repair
- Leak detection and pipe repair
- Gas line repair and installation
- Garbage disposals
- Sump pumps
- Whole-home repiping
- Hose bibb and spigot repair
Plumbing Solutions for Older and Newer Decatur Homes
From cozy homes near Downtown Decatur to character-rich properties around Oakhurst and Winnona Park, our licensed residential plumbers have seen and fixed it all.
We tailor plumbing solutions for older properties in historic neighborhoods, providing PEX and copper upgrades for degraded and outdated galvanized steel, polybutylene, or other plumbing materials original to homes. Our local experience also qualifies us to handle aging clay sewer lines that are vulnerable to tree root intrusion and stress from shifting red clay soil.
In newer homes, we help to optimize efficiency, maintain code compliance, and protect your plumbing with preventative measures. That includes accurate water heater sizing, water softener and filtration systems, regular plumbing inspections, and more.
Drain Cleaning & Sewer Services in Decatur
If you experience slow drains, unpleasant odors, gurgling plumbing, or other signs that you need sewer line services, don’t settle for temporary fixes — our team provides thorough drain cleaning that removes grease, debris, and buildup at the source. Our clogged drain plumbers help keep your home’s plumbing flowing freely, whether your sink has a recurring clog or if the roots of Decatur's dense tree canopy have infiltrated your main sewer line.
Our drain cleaning services include:
- Sink, shower, and tub drain clearing
- Main line and toilet backups
- Preventative maintenance for recurring clogs
- Hydro jetting for complete debris removal

Water Heater Repair & Installation
From older tank-style models to high-efficiency upgrades, we specialize in water heater installation, maintenance, and repair in Decatur. When your hot water goes cold, our technicians restore comfort fast with honest recommendations and quality craftsmanship.
Our water heater experts can:
- Diagnose leaks, rust, or sediment buildup
- Replace outdated or inefficient units
- Install energy-efficient tank models
- Perform safety valve and thermostat repairs
Ready to upgrade to endless hot water? A tankless water heater provides instant comfort, improved efficiency, and saves valuable space. Benefits of going tankless include endless hot water, lower energy bills, a space-saving design, and longer equipment lifespan. We’ll help you choose and install the right system for your household, so you can enjoy reliable hot water whenever you need it.
Water Line, Pipe & Leak Repair
Find hidden leaks and replace damaged pipes with water line services from Chen Plumbing. Our team has the skills and local experience to handle a wide range of water line, pipe, and leak repair needs common in Decatur homes, such as:
- Leak detection: Using advanced technology and methods to locate hidden leaks, such as pinhole leaks in corroded lines beneath concrete slabs or in your walls.
- Whole-home and partial repiping: Replacing corroded galvanized steel or brittle polybutylene lines in older homes with durable PEX and copper pipes.
- Main water line repair and replacement: Spot repairs or total replacements for lines running underground from the Dekalb County municipal supply and into your home.
24/7 Emergency Plumbing in Decatur, GA
Chen Plumbing provides around-the-clock emergency plumbing services for homes and businesses in Decatur. We dispatch our emergency plumbers locally from the metro Atlanta area and handle most requests the same day — often within hours. We arrive equipped to diagnose and repair the issue on the spot, minimizing damage and downtime.
Call Chen Plumbing for plumbing emergencies, such as:
- Burst or leaking pipes
- Water heater failure or flooding
- Overflowing toilets and sewage backups
- Sudden water pressure loss
Why Decatur Homeowners Choose Chen Plumbing
At Chen Plumbing, family means everything — and that’s how we treat every customer. For more than 25 years, we’ve built relationships rooted in trust, transparency, and genuine care across greater Atlanta. When you call Chen Plumbing, you’re supporting a local business that cares deeply about its community and customers.
Here’s what makes us different:
- Family-owned & operated: We take pride in treating every home like our own and every customer like family.
- Integrity you can count on: Honest pricing, no surprises, and clear communication every step of the way.
- Local experience: Decades serving Decatur and surrounding neighborhoods mean we understand local water systems, city codes, and home types.
- Quality work, guaranteed: Every job is backed by our commitment to excellence and long-lasting results.
- Community focused: We’re not just working in Decatur — we live, shop, and serve here too.

Schedule Plumbing Service in Decatur, GA
Whether it’s a late-night leak, a failing water heater, or an overdue upgrade, Chen Plumbing is the name Decatur homeowners trust for reliable, family-focused service.
Our licensed Decatur plumbers near you are ready to tackle any plumbing issue with skill, speed, and a smile. Contact us to schedule your appointment today and experience the Chen Plumbing difference.
Frequently Asked Questions
Do you handle older plumbing systems common in historic Decatur homes?
Yes, we handle older plumbing systems common in historic Decatur homes, such as throughout the Oakhurst and Winona Park neighborhoods. These homes often have original older pipes and fixtures. Our team specializes in updating aging plumbing systems, repairing galvanized lines, and installing modern fixtures while preserving your home’s character.
Why does my Decatur home have low water pressure?
Your Decatur home may have low water pressure due to scale buildup in your pipes and faucets. Original plumbing materials in older homes may also leak and cause low water pressure.
When should I replace old plumbing pipes?
Replace old plumbing pipes, if they're beyond their expected lifespan or in poor condition. Galvanized steel pipes in older Decatur homes last up to 50 years, so most are overdue for replacement. New copper or PEX lines can last 40 to 80 years with proper care.
How do I find a reliable plumber in Decatur?
To find a reliable plumber in Decatur, turn to Chen Plumbing. Our team is licensed, we have a proven reputation for quality workmanship, and we always provide clear, upfront pricing.
Recent Jobs and Reviews in Decatur, GA
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and trust in the plumbing service. Customers consistently express appreciation for the professionalism, expertise, and efficiency demonstrated by the technicians. Recurring themes include punctuality, thorough problem diagnosis, and clear communication throughout the service process. Many reviewers highlight the friendly and personable nature of the staff, noting that technicians take time to explain issues in detail and offer thoughtful solutions. The company's responsiveness, even during late-night or holiday emergencies, earns particular praise. Long-term customer loyalty is evident, with several clients mentioning years of reliable service for both residential and rental properties. Reviewers frequently describe feeling confident and well-cared-for, emphasizing the honesty and integrity of the technicians who sometimes identify simpler or non-plumbing solutions rather than unnecessary work. The cleanliness and attention to detail during and after service visits also stand out as positive attributes. While pricing is occasionally mentioned as higher, customers generally find the value reasonable given the quality of work and professionalism delivered. The dominant tone is one of enthusiastic recommendation, with clients expressing gratitude and intent to use the service again.
Decatur, GA at a glance
Chen Plumbing has completed 3 jobs in Decatur, GA between September 2026 and October 2026.
The 5 customer reviews shown here average 5.0 out of 5.
The most recent job was on October 1, 2026.
Chen Plumbing has completed 461 jobs in Decatur, GA in the last 12 months. The first job there was in July 2023.
Job Locations and Reviews
Upon arrival, customer is experiencing high water pressure, tested water pressure before and after Prv. Provided customer estimate to replace failed Prv. Customer approved estimate. Installed watts 25AUB Prv. Also repair two hose bibs. No leaks at departure. Water is set to 55 psi.
Customer stated that there was a sewer gas smell in guest restroom. During diagnosis customer stated that floor had been replaced shortly before smell was noticed. Pulled guest restroom toilet. Inspected flange and reset toilet with new wax seal,T-bolts and supply line. Caulked toilet to floor. Tested water pressure and it was 115 psi. Installed ball valve with a new Prv in basement. Set pressure at 70 psi. Tested and left in good working order.
Shut off water to home and remove old regulator. Install new pressure regulator and set pressure to 65 psi. Test for proper operation and leaks. Clean workspace Installed new regulator and as a courtesy installed new shut off for home in case of any emergencies Currently pressure in home is reading over 80psi
Very helpful. He explained all the steps and answered my questions
Tim Chen provides professional service at a fair price. No job is too big or too small and they always keep you updated on arrival time. I am never disappointed.
Alex came to my residence to conduct the annual inspection of my plumbing. He was extremely friendly, competent, thorough, and quick. Big bravo for his excellent service!
Shane provided options for resolving the plumbing problems.
Professional, informative and great customer service..
