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Plumber in Decatur, GA

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Trusted Plumbing Experts Serving Homes & Businesses in Decatur, GA

When life in Decatur, GA comes to a halt because of a plumbing issue, you deserve a team that shows up fast, treats your home with respect, and delivers lasting results. That’s what you’ll get with Chen Plumbing, a family-owned and operated company proudly serving the greater Atlanta area since 1998.

From cozy homes near Downtown Decatur to historic properties around Oakhurst and Winnona Park, our licensed plumbers have seen—and fixed—it all. We’re known for dependable service, upfront pricing, and craftsmanship that keeps your plumbing running smoothly long after the job is done.

Whether you’re dealing with a clogged drain, leaking water heater, or sudden burst pipe, we’re only a call away.

Call 678-621-6363 or contact us online today to schedule your plumbing service in Decatur, GA.

Plumbing FAQs for Decatur, GA Homeowners

Plumbing Services Designed for Decatur Homes

We understand the unique plumbing challenges in Decatur—aging pipes, hard water, older sewer systems, and heavy seasonal rainfall that can strain drains and sump pumps. Chen Plumbing provides comprehensive residential and light commercial plumbing solutions to protect your property year-round.

Fast & Reliable Emergency Plumbing in Decatur, GA

Burst pipe at midnight? Overflowing toilet before work? Our 24/7 emergency plumbers are ready to help. We arrive equipped to diagnose and repair the issue on the spot—minimizing damage and downtime.

Common emergencies we handle:

  • Burst or leaking pipes
  • Water heater failure or flooding
  • Overflowing toilets and sewage backups
  • Sudden water pressure loss
  • Leaking fixtures or valves

When plumbing problems can’t wait, Decatur homeowners know they can count on Chen Plumbing for immediate, expert help.

Professional Drain Cleaning & Clog Solutions

Don’t settle for temporary fixes—our team provides thorough drain cleaning that removes grease, debris, and buildup at the source. We handle everything from minor sink clogs to full main line blockages.

Our drain cleaning services include:

  • Sink, shower, and tub drain clearing
  • Main line and toilet backups
  • Preventative maintenance for recurring clogs
  • Hydro jet cleaning for complete debris removal

We’ll help keep your home’s plumbing flowing freely, no matter how stubborn the clog.

Hot Water, Every Time: Water Heater Repair & Replacement

From older tank-style models to high-efficiency upgrades, we specialize in water heater installation, maintenance, and repair in Decatur.

Our water heater experts can:

  • Diagnose leaks, rust, or sediment buildup
  • Replace outdated or inefficient units
  • Install energy-efficient tank models
  • Perform safety valve and thermostat repairs

When your hot water goes cold, our technicians restore comfort fast with honest recommendations and quality craftsmanship.

Endless Efficiency: Tankless Water Heater Installation & Service

Ready to upgrade to endless hot water? A tankless water heater provides instant comfort, improved efficiency, and saves valuable space.

Benefits of going tankless with Chen Plumbing:

  • Continuous hot water on demand
  • Lower energy bills and reduced standby loss
  • Compact, wall-mounted design
  • Extended lifespan and low maintenance

We’ll help you choose and install the right system for your household, so you can enjoy reliable hot water whenever you need it.

Pure Water, Healthy Home: Water Filtration & Softening Systems

Hard water and sediment can shorten the life of your fixtures and appliances. Chen Plumbing installs custom water filtration systems designed for Decatur’s unique water conditions.

Water filtration services we offer:

  • Sediment filters to protect plumbing lines
  • Reverse osmosis (RO) drinking systems
  • Whole-home filtration units
  • Water softeners to prevent mineral buildup

Cleaner, healthier water means better-tasting drinks, longer-lasting fixtures, and peace of mind for your family.

Bathroom, Kitchen & Fixture Upgrades

Modern plumbing can make daily routines smoother and more efficient. We handle everything from small repairs to full fixture installations with care and precision.

Our fixture services include:

  • Faucet and sink replacement
  • Toilet repair and installation
  • Shower and bathtub upgrades
  • Garbage disposal installation

We’ll make your kitchen and bathroom feel like new—without the stress of a full remodel.

Safe & Reliable Gas Line Services

Natural gas is efficient but requires experienced handling. Our licensed plumbers provide gas line installation and repair for appliances and home additions.

Our gas services include:

  • Gas line leak detection and repair
  • New gas line installation for stoves, dryers, or fireplaces
  • Outdoor kitchen and grill hookups
  • Gas pressure testing for safety and compliance

If you ever suspect a gas leak, leave your home immediately and call 911, then contact our team once it’s safe.

Exterior Plumbing Services: Protect What’s Outside Too

Your outdoor plumbing is just as important as what’s inside. Chen Plumbing provides comprehensive exterior plumbing repair and maintenance to keep your property protected year-round.

Our exterior plumbing services include:

  • Hose bibb and spigot repair or replacement
  • Outdoor faucet and irrigation line repair
  • Water line leak detection and repair
  • Exterior pipe insulation and repiping
  • Camera inspections for buried plumbing lines

If you notice water pooling in your yard or a drop in water pressure, we’ll locate the source quickly to prevent costly damage.

Why Decatur Homeowners Trust Our Family-Owned Plumbing Company

At Chen Plumbing, family means everything—and that’s how we treat every customer. For more than 25 years, we’ve built relationships across the greater Atlanta community rooted in trust, transparency, and genuine care. 

Here’s what makes us different:

  • Family-Owned & Operated: We take pride in treating every home like our own and every customer like family.
  • Integrity You Can Count On: Honest pricing, no surprises, and clear communication every step of the way.
  • Local Experience: Decades serving Decatur and surrounding neighborhoods mean we understand local water systems, city codes, and home types.
  • Quality Work, Guaranteed: Every job is backed by our commitment to excellence and long-lasting results.
  • Community Focused: We’re not just working in Decatur—we live, shop, and serve here too.

When you call Chen Plumbing, you’re supporting a local business that cares deeply about its community and customers.

Schedule Your Plumbing Service in Decatur, GA Today

Whether it’s a late-night leak, a failing water heater, or an overdue upgrade, Chen Plumbing is the name Decatur homeowners trust for reliable, family-focused service.

Our licensed plumbers are ready to tackle any plumbing issue with skill, speed, and a smile. Call 678-621-6363 or contact us online to schedule your appointment today and experience the Chen Plumbing difference.

Recent Jobs and Reviews in Decatur, GA

Rated 5.0 out of 5 stars based on 134 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the plumbing service. Customers consistently express appreciation for the professionalism, knowledge, and efficiency demonstrated by the technicians. Recurring themes include prompt response times, with several reviewers noting same-day or even Sunday service, and clear communication throughout the service process. The quality of workmanship is frequently praised, with customers highlighting thorough explanations of procedures, timely completion of repairs, and attention to detail. The company's commitment to customer satisfaction stands out prominently, with mentions of their willingness to make things right when issues arise and their trustworthy recommendations. Reviewers repeatedly describe technicians as friendly, courteous, and patient, creating a stress-free experience. Fair and reasonable pricing is another positive trend, though one reviewer felt costs were slightly steep while still acknowledging top-notch service quality. The family-owned nature of the business and their reliability over multiple service calls earn particular commendation. Overall, the tone is enthusiastically positive, with customers expressing high levels of trust, satisfaction, and willingness to recommend the service to others.

Our Local Reviews by City

Job Locations and Reviews

Came out for low water pressure inside the house. Neighborhood recently had a water break that got sediment into the lines. Home has a worn out PRV that is malfunctioning and causing the water pressure to drop inside the home. Water heater was from 2002. Upstairs master bathroom shower had zero water pressure. A plumber from the homeowners home warranty broke the shower cartridge attempting to remove it. We gave quote to replace the shower valve. Emailed all of the quotes of to the homeowner. Waived dispatch fee as customer booked online and was not aware there was a dispatch fee.
Came out for low water pressure inside the house. Neighborhood recently had a water break that got sediment into the lines. Home has a worn out PRV that is malfunctioning and causing the water pressure to drop inside the home. Water heater was from 2002. Upstairs master bathroom shower had zero water pressure. A plumber from the homeowners home warranty broke the shower cartridge attempting to remove it. We gave quote to replace the shower valve. Emailed all of the quotes of to the homeowner. Waived dispatch fee as customer booked online and was not aware there was a dispatch fee.
Dawson F.
Dawson F. Checked in
Came out for low water pressure inside the house. Neighborhood recently had a water break that got sediment into the lines. Home has a worn out PRV that is malfunctioning and causing the water pressure to drop inside the home. Water heater was from 2002. Upstairs master bathroom shower had zero water pressure. A plumber from the homeowners home warranty broke the shower cartridge attempting to remove it. We gave quote to replace the shower valve. Emailed all of the quotes of to the homeowner. Waived dispatch fee as customer booked online and was not aware there was a dispatch fee.
Decatur, GA 30032
Came out to assess current water heater and give an estimate to convert the tank water heater in the crawlspace to a tankless water heater.
Came out to assess current water heater and give an estimate to convert the tank water heater in the crawlspace to a tankless water heater.
Dawson F.
Dawson F. Checked in
Came out to assess current water heater and give an estimate to convert the tank water heater in the crawlspace to a tankless water heater.
Decatur, GA 30033
Water leak upon arrival. Customer stated the meter constantly spins. After checking all bathrooms to ensure they were working properly, we isolated the water to just the water line in the yard. Meter was still spinning, pumped the water put of the meter box and turned water back on at the meter, it takes around 30 seconds but water begins to fill the meter box back up. Informed customer we could do an exploratory dig to try and locate the leak due to it being 3 ft deep. Gave customer estimate, customer declined estimate
Water leak upon arrival. Customer stated the meter constantly spins. After checking all bathrooms to ensure they were working properly, we isolated the water to just the water line in the yard. Meter was still spinning, pumped the water put of the meter box and turned water back on at the meter, it takes around 30 seconds but water begins to fill the meter box back up. Informed customer we could do an exploratory dig to try and locate the leak due to it being 3 ft deep. Gave customer estimate, customer declined estimate
Chase B.
Chase B. Checked in
Water leak upon arrival. Customer stated the meter constantly spins. After checking all bathrooms to ensure they were working properly, we isolated the water to just the water line in the yard. Meter was still spinning, pumped the water put of the meter box and turned water back on at the meter, it takes around 30 seconds but water begins to fill the meter box back up. Informed customer we could do an exploratory dig to try and locate the leak due to it being 3 ft deep. Gave customer estimate, customer declined estimate
Decatur, GA 30035
Review
After an initial misdiagnosis of the problem at my home and an unnecessary water heater installation, the owner came out to do the necessary repairs himself. I was reimbursed for part of my costs and apologies were given. They very much wanted to make things right.
Suzanne - Decatur, GA 30033
Review
Quick, friendly service!
Lizzie - Decatur, GA 30030
Review
Excellent
debby - Decatur, GA 30033
Review
Tim Chen and his team came out on a holiday and fixed our plumbing problem and gave us a discount from the original price because the job was easier than planned. THANK YOU TIM CHEN!
Kareem - Decatur, GA 30034
Review
Great service
Kathy - Decatur, GA 30030
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