Chen Plumbing is a family-owned and operated company proudly serving Decatur and the greater Atlanta area since 1998. Our expert plumbers in Decatur, GA, have the local knowledge and experience to address any pipe repair, sewer line, drain clog, or water heater need.
Your Local Plumber in Decatur, GA
At Chen Plumbing, we're known for dependable service, upfront pricing, and craftsmanship that keeps your plumbing running smoothly long after the job is done. Whether you’re dealing with a clogged drain, leaking water heater, or sudden burst pipe, we’re only a call away.
Complete Plumbing Services for Decatur Homes
Our plumbing services in Decatur include:
- Residential plumbing repairs and installations
- Plumbing inspections
- Drain cleaning
- Water heater repair and replacement
- Sewer line repair and replacement
- Sewer camera inspections
- Sink, shower, and toilet repair
- Leak detection and pipe repair
- Gas line repair and installation
- Garbage disposals
- Sump pumps
- Whole-home repiping
- Hose bibb and spigot repair
Plumbing Solutions for Older and Newer Decatur Homes
From cozy homes near Downtown Decatur to character-rich properties around Oakhurst and Winnona Park, our licensed residential plumbers have seen and fixed it all.
We tailor plumbing solutions for older properties in historic neighborhoods, providing PEX and copper upgrades for degraded and outdated galvanized steel, polybutylene, or other plumbing materials original to homes. Our local experience also qualifies us to handle aging clay sewer lines that are vulnerable to tree root intrusion and stress from shifting red clay soil.
In newer homes, we help to optimize efficiency, maintain code compliance, and protect your plumbing with preventative measures. That includes accurate water heater sizing, water softener and filtration systems, regular plumbing inspections, and more.
Drain Cleaning & Sewer Services in Decatur
If you experience slow drains, unpleasant odors, gurgling plumbing, or other signs that you need sewer line services, don’t settle for temporary fixes — our team provides thorough drain cleaning that removes grease, debris, and buildup at the source. Our clogged drain plumbers help keep your home’s plumbing flowing freely, whether your sink has a recurring clog or if the roots of Decatur's dense tree canopy have infiltrated your main sewer line.
Our drain cleaning services include:
- Sink, shower, and tub drain clearing
- Main line and toilet backups
- Preventative maintenance for recurring clogs
- Hydro jetting for complete debris removal

Water Heater Repair & Installation
From older tank-style models to high-efficiency upgrades, we specialize in water heater installation, maintenance, and repair in Decatur. When your hot water goes cold, our technicians restore comfort fast with honest recommendations and quality craftsmanship.
Our water heater experts can:
- Diagnose leaks, rust, or sediment buildup
- Replace outdated or inefficient units
- Install energy-efficient tank models
- Perform safety valve and thermostat repairs
Ready to upgrade to endless hot water? A tankless water heater provides instant comfort, improved efficiency, and saves valuable space. Benefits of going tankless include endless hot water, lower energy bills, a space-saving design, and longer equipment lifespan. We’ll help you choose and install the right system for your household, so you can enjoy reliable hot water whenever you need it.
Water Line, Pipe & Leak Repair
Find hidden leaks and replace damaged pipes with water line services from Chen Plumbing. Our team has the skills and local experience to handle a wide range of water line, pipe, and leak repair needs common in Decatur homes, such as:
- Leak detection: Using advanced technology and methods to locate hidden leaks, such as pinhole leaks in corroded lines beneath concrete slabs or in your walls.
- Whole-home and partial repiping: Replacing corroded galvanized steel or brittle polybutylene lines in older homes with durable PEX and copper pipes.
- Main water line repair and replacement: Spot repairs or total replacements for lines running underground from the Dekalb County municipal supply and into your home.
24/7 Emergency Plumbing in Decatur, GA
Chen Plumbing provides around-the-clock emergency plumbing services for homes and businesses in Decatur. We dispatch our emergency plumbers locally from the metro Atlanta area and handle most requests the same day — often within hours. We arrive equipped to diagnose and repair the issue on the spot, minimizing damage and downtime.
Call Chen Plumbing for plumbing emergencies, such as:
- Burst or leaking pipes
- Water heater failure or flooding
- Overflowing toilets and sewage backups
- Sudden water pressure loss
Why Decatur Homeowners Choose Chen Plumbing
At Chen Plumbing, family means everything — and that’s how we treat every customer. For more than 25 years, we’ve built relationships rooted in trust, transparency, and genuine care across greater Atlanta. When you call Chen Plumbing, you’re supporting a local business that cares deeply about its community and customers.
Here’s what makes us different:
- Family-owned & operated: We take pride in treating every home like our own and every customer like family.
- Integrity you can count on: Honest pricing, no surprises, and clear communication every step of the way.
- Local experience: Decades serving Decatur and surrounding neighborhoods mean we understand local water systems, city codes, and home types.
- Quality work, guaranteed: Every job is backed by our commitment to excellence and long-lasting results.
- Community focused: We’re not just working in Decatur — we live, shop, and serve here too.

Schedule Plumbing Service in Decatur, GA
Whether it’s a late-night leak, a failing water heater, or an overdue upgrade, Chen Plumbing is the name Decatur homeowners trust for reliable, family-focused service.
Our licensed Decatur plumbers near you are ready to tackle any plumbing issue with skill, speed, and a smile. Contact us to schedule your appointment today and experience the Chen Plumbing difference.
Frequently Asked Questions
Do you handle older plumbing systems common in historic Decatur homes?
Yes, we handle older plumbing systems common in historic Decatur homes, such as throughout the Oakhurst and Winona Park neighborhoods. These homes often have original older pipes and fixtures. Our team specializes in updating aging plumbing systems, repairing galvanized lines, and installing modern fixtures while preserving your home’s character.
Why does my Decatur home have low water pressure?
Your Decatur home may have low water pressure due to scale buildup in your pipes and faucets. Original plumbing materials in older homes may also leak and cause low water pressure.
When should I replace old plumbing pipes?
Replace old plumbing pipes, if they're beyond their expected lifespan or in poor condition. Galvanized steel pipes in older Decatur homes last up to 50 years, so most are overdue for replacement. New copper or PEX lines can last 40 to 80 years with proper care.
How do I find a reliable plumber in Decatur?
To find a reliable plumber in Decatur, turn to Chen Plumbing. Our team is licensed, we have a proven reputation for quality workmanship, and we always provide clear, upfront pricing.
Recent Jobs and Reviews in Decatur, GA
Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.
Decatur, GA at a glance
Chen Plumbing has completed 3 jobs in Decatur, GA on October 30, 2026.
The 5 customer reviews shown here average 5.0 out of 5.
Chen Plumbing has completed 471 jobs in Decatur, GA in the last 12 months. The first job there was in July 2023.
Job Locations and Reviews
Christian is amazing. I have them coming back here to do some follow up work. He is very service oriented and always looks out for the customer.
Upon arrival customer had a couple of issues, 1 being a leak in his kitchen faucet. We Diagnose the faucet and is an internal issue with the faucet itself. Customer already ordered his new faucet and we will come back out to install it and we will refurbish back the diagnostic fee from what we collected today just the diagnostic of the kitchen. Secondly he has a 80 Gallon water heater that was throwing him a code T005. We also did diagnostic fee on troubleshooting. The water heater was on the phone with Rheem technician customer support to troubleshoot a water heater found that the thermistor is higher than it supposed to be meaning we check voltage and it was giving 20 digits higher than it’s supposed to be rain. Will send part out to customer on the warranty. Also notified customer we will give accurate estimate Once part is here. Customer will call us back out to install kitchen faucet. Replace the thermistor and flush out 80 gallon water heater. Customer also got membership with
Chase was knowledgeable and friendly. Thank you!
Customer wanting whole home filtration system installed upon arrival. Customer stated she has been looking at few different filters and is getting quotes to see what the cost would be. After going in crawlspace found where the water came in, informed customer my recommendation would be to install the filter in the water heater closet so she would not have to crawl in the crawlspace to change the filters. This would require repiping of the way the main water connects. Gave customer estimate, customer is going to look into the models I recommended before making a decision
Customer wanting sewer line and rest of cast iron in crawlspace replaced upon arrival. Customer stated they already have had majority of the cast iron replaced in the crawlspace and there’s only around 10 ft left. Customer did not want to pay for the camera. Informed customer her water service ran on top of the current sewer line and based on the age of the home it would most likely be galvanized and it would be best for us to replace it with the sewer line. Gave customer estimate, customer is price shopping before making a decision
Excellent and Timely Service
Christian to the fantastic job of flushing my tankless hot water heater. He was very thorough and even reminded me to turn on the hot water and stayed to make sure my hot water would turn back on. Everything is working great and he did a great job. I highly recommend these guys to do any plumbing work for you.
Great Job
