Trusted Plumbing Experts Serving Homes & Businesses in Decatur, GA
When life in Decatur, GA comes to a halt because of a plumbing issue, you deserve a team that shows up fast, treats your home with respect, and delivers lasting results. That’s what you’ll get with Chen Plumbing, a family-owned and operated company proudly serving the greater Atlanta area since 1998.
From cozy homes near Downtown Decatur to historic properties around Oakhurst and Winnona Park, our licensed plumbers have seen—and fixed—it all. We’re known for dependable service, upfront pricing, and craftsmanship that keeps your plumbing running smoothly long after the job is done.
Whether you’re dealing with a clogged drain, leaking water heater, or sudden burst pipe, we’re only a call away.
Call 678-621-6363 or contact us online today to schedule your plumbing service in Decatur, GA.

Plumbing FAQs for Decatur, GA Homeowners
Yes! Chen Plumbing provides around-the-clock emergency plumbing services for homes and businesses in Decatur. Whether you’re facing a burst pipe, sewer backup, or no hot water, our licensed plumbers are available 24/7 to restore comfort fast.
We dispatch our plumbers locally from the metro Atlanta area, so most Decatur plumbing emergencies are handled the same day—often within hours. Call 678-621-6363 now, and we’ll prioritize your service.
Absolutely. Many Decatur homes feature older pipes and fixtures, especially in neighborhoods like Oakhurst and Winnona Park. Our team specializes in updating aging plumbing systems, repairing galvanized lines, and installing modern fixtures while preserving your home’s character.
Yes. We’re experienced in tankless water heater installation, repair, and maintenance across Decatur. Tankless systems are ideal for energy savings and smaller spaces—perfect for modern homes and renovations.
Yes, we provide free upfront estimates and clear pricing before any work begins. You’ll always know what to expect—no hidden fees, no surprises.
Plumbing Services Designed for Decatur Homes
We understand the unique plumbing challenges in Decatur—aging pipes, hard water, older sewer systems, and heavy seasonal rainfall that can strain drains and sump pumps. Chen Plumbing provides comprehensive residential and light commercial plumbing solutions to protect your property year-round.
Fast & Reliable Emergency Plumbing in Decatur, GA
Burst pipe at midnight? Overflowing toilet before work? Our 24/7 emergency plumbers are ready to help. We arrive equipped to diagnose and repair the issue on the spot—minimizing damage and downtime.
Common emergencies we handle:
- Burst or leaking pipes
- Water heater failure or flooding
- Overflowing toilets and sewage backups
- Sudden water pressure loss
- Leaking fixtures or valves
When plumbing problems can’t wait, Decatur homeowners know they can count on Chen Plumbing for immediate, expert help.
Professional Drain Cleaning & Clog Solutions
Don’t settle for temporary fixes—our team provides thorough drain cleaning that removes grease, debris, and buildup at the source. We handle everything from minor sink clogs to full main line blockages.
Our drain cleaning services include:
- Sink, shower, and tub drain clearing
- Main line and toilet backups
- Preventative maintenance for recurring clogs
- Hydro jet cleaning for complete debris removal
We’ll help keep your home’s plumbing flowing freely, no matter how stubborn the clog.
Hot Water, Every Time: Water Heater Repair & Replacement
From older tank-style models to high-efficiency upgrades, we specialize in water heater installation, maintenance, and repair in Decatur.
Our water heater experts can:
- Diagnose leaks, rust, or sediment buildup
- Replace outdated or inefficient units
- Install energy-efficient tank models
- Perform safety valve and thermostat repairs
When your hot water goes cold, our technicians restore comfort fast with honest recommendations and quality craftsmanship.
Endless Efficiency: Tankless Water Heater Installation & Service
Ready to upgrade to endless hot water? A tankless water heater provides instant comfort, improved efficiency, and saves valuable space.
Benefits of going tankless with Chen Plumbing:
- Continuous hot water on demand
- Lower energy bills and reduced standby loss
- Compact, wall-mounted design
- Extended lifespan and low maintenance
We’ll help you choose and install the right system for your household, so you can enjoy reliable hot water whenever you need it.
Pure Water, Healthy Home: Water Filtration & Softening Systems
Hard water and sediment can shorten the life of your fixtures and appliances. Chen Plumbing installs custom water filtration systems designed for Decatur’s unique water conditions.
Water filtration services we offer:
- Sediment filters to protect plumbing lines
- Reverse osmosis (RO) drinking systems
- Whole-home filtration units
- Water softeners to prevent mineral buildup
Cleaner, healthier water means better-tasting drinks, longer-lasting fixtures, and peace of mind for your family.
Bathroom, Kitchen & Fixture Upgrades
Modern plumbing can make daily routines smoother and more efficient. We handle everything from small repairs to full fixture installations with care and precision.
Our fixture services include:
- Faucet and sink replacement
- Toilet repair and installation
- Shower and bathtub upgrades
- Garbage disposal installation
We’ll make your kitchen and bathroom feel like new—without the stress of a full remodel.
Safe & Reliable Gas Line Services
Natural gas is efficient but requires experienced handling. Our licensed plumbers provide gas line installation and repair for appliances and home additions.
Our gas services include:
- Gas line leak detection and repair
- New gas line installation for stoves, dryers, or fireplaces
- Outdoor kitchen and grill hookups
- Gas pressure testing for safety and compliance
If you ever suspect a gas leak, leave your home immediately and call 911, then contact our team once it’s safe.
Exterior Plumbing Services: Protect What’s Outside Too
Your outdoor plumbing is just as important as what’s inside. Chen Plumbing provides comprehensive exterior plumbing repair and maintenance to keep your property protected year-round.
Our exterior plumbing services include:
- Hose bibb and spigot repair or replacement
- Outdoor faucet and irrigation line repair
- Water line leak detection and repair
- Exterior pipe insulation and repiping
- Camera inspections for buried plumbing lines
If you notice water pooling in your yard or a drop in water pressure, we’ll locate the source quickly to prevent costly damage.
Why Decatur Homeowners Trust Our Family-Owned Plumbing Company
At Chen Plumbing, family means everything—and that’s how we treat every customer. For more than 25 years, we’ve built relationships across the greater Atlanta community rooted in trust, transparency, and genuine care.
Here’s what makes us different:
- Family-Owned & Operated: We take pride in treating every home like our own and every customer like family.
- Integrity You Can Count On: Honest pricing, no surprises, and clear communication every step of the way.
- Local Experience: Decades serving Decatur and surrounding neighborhoods mean we understand local water systems, city codes, and home types.
- Quality Work, Guaranteed: Every job is backed by our commitment to excellence and long-lasting results.
- Community Focused: We’re not just working in Decatur—we live, shop, and serve here too.
When you call Chen Plumbing, you’re supporting a local business that cares deeply about its community and customers.
Schedule Your Plumbing Service in Decatur, GA Today
Whether it’s a late-night leak, a failing water heater, or an overdue upgrade, Chen Plumbing is the name Decatur homeowners trust for reliable, family-focused service.
Our licensed plumbers are ready to tackle any plumbing issue with skill, speed, and a smile. Call 678-621-6363 or contact us online to schedule your appointment today and experience the Chen Plumbing difference.
Recent Jobs and Reviews in Decatur, GA
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (32)
- Atlanta, GA (411)
- Austell, GA (1)
- Avondale Estates, GA (6)
- Braselton, GA (1)
- Brookhaven, GA (5)
- Buford, GA (2)
- Canton, GA (2)
- Chamblee, GA (15)
- Clarkston, GA (5)
- College Park, GA (5)
- Covington, GA (1)
- Cumming, GA (5)
- Dacula, GA (2)
- Decatur, GA (82)
- Doraville, GA (35)
- Douglasville, GA (2)
- Duluth, GA (26)
- Dunwoody, GA (18)
- East Point, GA (1)
- Fairburn, GA (1)
- Flowery Branch, GA (2)
- Grayson, GA (1)
- Johns Creek, GA (6)
- Jonesboro, GA (1)
- Kennesaw, GA (1)
- Lawrenceville, GA (25)
- Lilburn, GA (20)
- Lithonia, GA (4)
- Loganville, GA (1)
- Marietta, GA (23)
- Norcross, GA (72)
- Peachtree Corners, GA (10)
- Powder Springs, GA (3)
- Riverdale, GA (1)
- Roswell, GA (17)
- Sandy Springs, GA (14)
- Smyrna, GA (5)
- Snellville, GA (4)
- Stone Mountain, GA (39)
- Stonecrest, GA (2)
- Sugar Hill, GA (2)
- Suwanee, GA (8)
- Tucker, GA (115)
- Woodstock, GA (3)
Job Locations and Reviews



Homeowner states that the two PVC connections were leaking continuously and wanted us to come out and fix the leak. Upon arrival I was greeted by homeowner and he showed me to the backyard hose bib where it was connected to a multi port and then to PVC pipe and it was leaking at the connections. I suggested replacing the PVC with pex pipe which homeowner agreed to and I began by removing the PVC pipe as far down as possible. Then I used PVC adapters to pex and used pex pipe to connect the hose bin to the new lines. I also had to replace the hose bib shut off and once it was all connected and enough time passed for the PVC glue to cure I turned it on and it works properly no leaks or issues and homeowner is satisfied with the service provided.



Fixed busted 1/2 pvc pipe in the back yard



Customer had lots of plumbing repairs that are needed. Gave customer quote. Will need to return Monday to do job. What credit back $49
I have no problems. You fixed everything in a timely matter. And I’m a satisfied customer of Chen plumbing



I came to install a new water service. I started by digging a hole at the meter and one at the house. I cut the old line out and started trenching the hole. I also had to bore under the drive way. I also installed a new stud out for the water service and connected to the min line in the home. As well as installing a new prv and while home shut off. I also installed a meter box with a ball valve outside. I back filled the hole after testing. Tested system and system is working properly with no leaks or issues. I also set the pressure at 60psi.



Auger snake toilet and new flapper installed



Identify shower valve cartridge cannot obtain at this time will leave quote to replace
Foster Dawson did an excellent job repairing a sink plumbing line. His communication was great. The pricing is a little bit On the expensive side, but it is worth it to get the job done quickly and correctly with great communication.
Glad to hear Dawson took good care of you. He always makes sure the job’s done right and keeps customers informed. We appreciate you recognizing the quality in his work!
Yesterday Foster Dawson came to repair some plumbing in a bathroom sink. Besides doing a great job, he was also very clear about what he was gonna do, how he was going to be doing it, and what the cost would be. I appreciate the great communication as well as the great Skill you bring to the job.



Chrome tubular pipe had crumbled going back into the wall. Had to open up the wall and cut the lead arm out. Replaced with old back from the stack out through the wall. Installed new chrome pop up and p trap. Tested to ensure a leak free install. Before leaving I tested water pressure. Water pressure was up at 90 psi and had ruptured the expansion tank bladder. Received approval to install a new PRV and expansion tank. Calibrated both to 70 psi. 1 year warranty on all repairs. No further issue at this time.



Customer master bathroom toilet is leaking from the tank. I recommend customer to replace the toilet. Faucet is leaking and customer would like to replace the faucet as well for the same bathroom. I replaced the faucet with pop-up drain assembly and test operation.



Customer had a 2 year old disposal that had jammed and burnt completely out. Installed customer supplied disposal and reconnected to the existing dishwasher and drain lines. Tested to ensure proper function and no leaks.



Came out for possible high water pressure. Water pressure tested at 120 psi. This indicates the PRV had completely failed and would need to be replaced. Expansion tank on the water heater had a ruptured bladder. Homeowner elected to replace both. Dug up valve box and installed new Watts 25AUB. Replaced expansion tank and set pressure on both to 70 psi. Tested to ensure a leak free install. Left quote to replace water heater as it is from 2017. No further issue at this time. Did basic walk through of the house and checked every fixture. No issues found.



Customer wanted copper line going to water heater disconnected and capped. Disconnected copper line and capped right after tee to furnace. Cut on gas and leak tested cap.



Custom basement toilet is not flushing. I check the sewage ejector pump the sewage pump keep running and pushing up, the check valve is failing and as water being pushed up it keep going back down. The pump kept running because of that. I replaced the check valve and ball valve combo quiet. There are a little empty hole right next to the basin. I recommend customer to fill that hole up with concrete.



Upon arrival customer stated they are buying the home and had a list of things the inspector flaged. I stated by looking at the water heater. The main concern with it is the age and the stand it is on. Next I got in the crawl space and looked at the cast iron , the un strapped water pipe , and the prv. The home dose not have a prv so one needs to be installed. Also a big concern with the water pipes is that every fitting is a shark bite. The cast iron is in okay condition and there a small amount left in the crawl space. Also the agent suggested a flo by moen. I left estimates for all the work. The customer is planning on closing on the on the 20th and will have us out then to do the work.
Very efficient professional work.



Upon arrival customer stated he could not find a Burgundy toilet to replace the toilet. I informed the customer we would have to do a major tank rebuild. Gave customer estimate. Customer approved the estimate. I replaced everything in the tank. I took out old the fill valve, flush tower, supply line, tank to bowl bolts, and toilet handle. Then I installed all new parts. Tested system and system is working properly with no leaks or issues.



Replaced cold side piping and expansion tank. Set to 70 psi.



Water heater flush maintenance per customer request.



Customer 4 inch cast-iron clean out cap fall off and cause water to leaking into the crawlspace whenever the toilet being flush. I replace it with a 3 1/2 inch brass cap as a temporary fix. I recommended customer to replace everything with PVC.



Completed work summary, we successfully completed a partial re-pipe of the 4 inch cast-iron line, ensuring that all targeted sections are reliable. In addition we addressed a minor interior water paper pair to improve overall functionality. We also completed a full replacement of the bathtub trim, including the waste overflow assembly, and the P-trap. All work was thoroughly tested to ensure everything is functioning as intended.
Honest and precessional.



Discussed options with customer. Checked crawlspace and assessed any galvanized or cast-iron piping. Left estimate for shower valve replacement.



Back up main sewer line for main building and trailer building , dug up line behind main building, cut access from old cast iron pipe for ran sewer machine and camera , cleared blockage , upon camera inspection done, found belly in the line , we will come back another time for repair quote
Arrived quickly, finished the work that day. I’m very pleased and would recommend them highly.



Homeowner states that the basement sump pump wasn’t working and it overflowed which triggered the water alarm and homeowner attempted to reset the pump but was unsuccessful and called us to fix the issue. Upon arrival homeowner greeted me in driveway and showed me to the basement area and had already pull out part of an animal the got sucked in the pump. I gave homeowner some solutions and she opted for a pull and reset which I did and the pump would trip the GFCI outlet every time and homeowner then agreed to replace the sump pump. I also informed homeowner that we would have to run the pump drain line properly because it was dumping out to the backyard. She understood and agreed to fix the problem so I removed the old pump and capped off the old line and installed the new sump pump with new check valve and shut off. I then cut off out a section of cast iron to install a 4 inch WYE by 2 inch and reduced it to 1-1/2 and ran new pipe to the new sump pump. Once it was dry fitted I then p



Car had hit 6” sdr cleanout in front yard. Dug down and cut out broken section. Replaced broken section flush with ground at homeowners request. Backfilled removed soil. Ran camera down cleanout to city sewer to ensure no further damage caused by the vehicle. No further issue at this time.



Left quotes



Homeowner states that they are having a strange smell in the third floor bathroom and cannot find it and called us to attempt to locate it. Upon arrival I knocked on door and homeowners greeted me and showed me to the third floor where they had closed the bathroom door to close in the smell. Once it was opened I could smell a strange odor but couldn’t locate and checked the p trap to ensure it had water in the sink as well as the tub. Suggested to the homeowner to cut the drywall behind the p trap in the vanity and they agreed to it. I cut out a large rectangular piece of drywall and removed it and took video and used a CO2 sensor to test for any leaks but was unsuccessful. Showed homeowner both pictures and videos and explained that there was no smell or any marks to indicate that there was a leak and finally checked the attic. Everything was properly connected and also couldn’t find any PVC breaks or any connections without primer or glue. Finally did my inspection and highly recomme



Customer downstair kitchen sink back up when washer run, I cleared out pipe thru clean out near washer dryer. A lot of tissue build up as cast iron pipe very corroded and have scale build up. Section of main line have a belly in it submerged under water. Recommended customer to replace pipe from house to street. No guarantee as pipe need to be replace.
Professional efficient service.
Matthew was very thorough and thoughtful. He explained what was going on thoroughly and in a way that was easy to understand.
Cody and the Chen team did excellent work. This was the second time he was here. He shows fantastic knowledge of his craft, great professionalism, and a can do work ethic. The Chen team as a whole was extremely responsive and got us service for our septic line repair quickly.
Ronny, thank you for trusting us again. Cody will be proud to hear this—he takes a lot of pride in his craft, professionalism, and that can-do approach. I’m glad our team moved quickly on the septic line repair and got you taken care of.
Cody was fantastic; he was knowledgeable, helpful, and thorough. He guided us through the entire process of getting our new water heater installed, answered all of our questions, and even walked us through the setup after installation. Truly 10/10 service!
Michaela, thank you for your thoughtful words. We’re so glad Cody made the installation process smooth and took the time to answer all your questions. It means a lot knowing you felt supported through the whole process. We’re always here if you need anything down the road.
Eric was on time, went to end of crawl space, took photos, offered options to redirect flow of sump pump outflow. I didn’t choose any of the options, but it set my mind at ease about water flowing from crawlspace. I decided to address the source of the water entering the crawlspace another day.
Khoa was pleasant to deal with and did a great job. One of the reasons I continue to use your services.
Excellent work very knowledgeable and trustworthy
Thank you for the kind review Lillian! We’re glad you felt confident in our work and knowledge. It means a lot that you trust us, and we’ll be here anytime you need plumbing help again.
Scheduling with Chen Plumbing has been so easy and there is always a courtesy call/text when the tech is on the way, which has been very helpful when scheduling work for my personal home, as well as my client’s homes (interior designer). For this service call in particular, Matthew was on time, very courteous and knowledgeable, explained everything to myself & client giving options, and completed the work in a timely and efficient manner. Would highly recommend!
Scheduling with Chen Plumbing has been so easy and there is always a courtesy call/text when the tech is on the way, which has been very helpful when scheduling work for my personal home, as well as my clients homes (interior designer). For this service call in particular, our tech, Matthew, was on time, very courteous and knowledgeable, explained everything to myself & client giving options, and completed the work in a timely and efficient manner. Would highly recommend!
Hey Jennifer, thank you so much for the wonderful feedback! We’re glad our scheduling process and courtesy updates have been helpful for both your home and your clients’ projects. I’ll be sure to share your kind words with Matthew—sounds like he delivered the kind of professionalism, clear communication, and efficiency we aim for every time. We truly appreciate your recommendation and look forward to helping again whenever you need us.
Great!
“Great Service, knowledgeable about job, and all-around very cordial.
Tim was professional- very prompt service for a Sunday
Great Service!
Good work
Was glad to see Mr. Chen himself!
I’m really impressed with Chen Plumbing. From the start, communications with the front office were friendly and clear, and they were able to schedule a service call for the next day. Brylen was very professional, diagnosed our issue, and took care of the repair quickly. I’ll definitely call them again!
Great experience with Chen Plumbing! Communication was awesome and they sent someone to our house quickly. Brylen took care of our issue and got it fixed up in no time. Thanks a lot!
Hey Matthew, thank you! We’re glad to hear everything went smoothly and that Brylen was able to get things resolved quickly. We appreciate the kind words and the chance to help out!
The professional was very informative regarding my concerns. He addressed and made recommendations regarding my concerns. If I shall need future services, I will contact Chen. I have recommended the company to my neighbor.
Travis was great!
Prompt, efficient and pleasant. Perfect professionals
We had a great experience with Chen. Both technicians were professional, communicative, and worked diligently to help fix our ejector system. We were very pleased with our service.
Dawson and his assistant did an excellent job managing my kitchen sink issue. I have an old home with numerous issues and they navigated each new pitfall and busted fitting as they went. They were thorough running the water for a long time and rechecking the crawlspace over and over to make sure there were no more leaks or issues. I'm extremely happy with their service, they didn't rush and truly made it feel like they cared to fix ALL the issues and not "bandaid" anything to rush to the next job. THANK YOU!
Hey Tiffany, thank you for taking the time to leave this review. We are glad Dawson and his assistant were able to work through everything and make sure the job was done properly. Older homes definitely bring their own surprises, but we’re always happy to take the extra time to get it right. We appreciate you having us out.
Great job as always - I have been very confident with the results every time Tim Chen Plumbing comes out!
Matthew was awesome. Did a very thorough investigation and gave me an honest opinion of my situation, which I ultimately decided to put off until a larger renovation. Money well spent to know what my options are. And didn't try to sell me a bunch of BS I don't need. So many of these service providers suck when they expand their businesses - but Tim's new employees annd techs are carrying on his high standards and awesome customer service.
I love a technician that is super responsive and very informative. He was great at giving us all the information we needed to get beyond our due diligence. Thank you for the exceptional service and we will be using you again in the future.