Plumbers in Doraville, GA

Leaking at old tub drain lead pipe , customer may replace the tub , we will do job later after customer make decision

Customer called us for water pulling in crawlspace. After our initial evaluation. We found a rotted out section of cast-iron gave customer options for repair. Customer wanted repair and PRV done at the same time. Will return tomorrow to complete scheduled work.

Replaced a old solder joint with new propress fitting

Clogged kitchen sink drain , pipe was not installed correctly and undersized as well , replaced pipe from kitchen to crawl space with 2” pvc thru floor, new p trap and AAV , also replaced a water filter cartridge as courtesy no charge This job is 2 years warranty

Leak through plastic tapped on tile wall, tile is not fixed yet

Customer stated that both shower were leaking down to floor below. Stated to customer that we will need to cut Sheetrock to access plumbing to see what is leaking and customer agreed. Went ahead and cut Sheetrock in 3 three places. For one tub found tub had big crack in middle which caused water to leak to floor below. For other shower found that leak was coming from trim pieces from shower so went ahead and Recaulked. Stated to customer not to use shower with crack in it and to also wait about 12 hours before using other shower to give caulk time to dry. Also contacted provision and they will be coming out later today to look at water damage. Cleaned up work area. Chen plumbing isn’t responsible for sheet rock repair. Also water heater is from 2016 and recommend to customer to have it replaced due to age and it’s coming up to the end of its life expectancy. Also water pressure is right under 80 psi and Prv valve will need to be found and replaced.

Customer had kitchen sink reglue and resealed. Reconnected traps to garbage disposal and basket strainer. No leaks after work completed

Water leak upon arrival, customer stated he noticed water dripping in the crawlspace from the toilet. After turning water on to the toilet it began to leak out of the toilet causing water damage. Informed customer the toilet had cracked and that’s where the water was coming from. Informed customer we could replace the toilet or install a customer supplied toilet. Also found a lead flange informed customer we could replace the section of lead as well as cast iron. Gave customer estimate to install customer supplied toilet as well as replacing the flange from the bottom. I collected for pulling the toilet and applied what the customer paid today towards the next repair after provision comes out. Left toilet pulled and provision will be in contact

Water leak upon arrival. Customer stated he noticed water in the garage coming down the wall. After looking and making sure everything in the kitchen was dry went into crawlspace and ran sink and dishwasher. Noticed no leaks and everything was dry in the crawlspace. Went on roof to make sure old vent stack was capped. Found that an animal had broken through the middle of the vent stack, informed customer that this could be the cause of the issue and the cap would need to be replaced. Gave customer estimate, customer declined estimate. Customer chose to go with a membership

Returned to replace Sloan flush valve and replace old 40 gal electric lowboy. Replaced old flush valve and toilet is now working properly. Installed new 38 gal Rheem electric lowboy, new expansion tank, pan, and a new shutoff valve. Left the old ball valve due to the main shutoff valve being really old and not in great condition. Turned water back on to check for leaks and found no leaks. Fired up water heater and made sure it was getting power. Toilet is now flushing and the water heater is now fired up and working properly. No leak upon departure

Commercial toilet not working and water heater leaking upon arrival. After looking at the water heater found it to be rusted out at the bottom. Informed customer we could not repair the water heater but we could replace it. Also informed customer the Sloan valve would need to be rebuilt to make the toilet work properly. Gave customer estimate for both, customer is reaching out to higher ups to get approvals before starting any work.

Double checked work to ensure no leaks were present work is leak free

Came out to quote a water heater and a few other items. Customer had purchased a toilet already they wanted us to install. Upon measuring the toilet we found that it would require a 10” rough in toilet, but the customer had purchased a 12” rough. We took the toilet back to Cowan for the, and exchanged it for a 10” rough in. Returned and installed the toilet. We removed the 12 year old water heater and installed a new Rheem PROG50. Tested to ensure proper function and a leak free install. 1 year warranty on the toilet, 2 year warranty on the labor for the water heater. We increased the water pressure from 50 to 75. No further issue at this time. Thank you for choosing Chen Plumbing!

Main line clogged for two bathrooms and basement, we removed and reset hallway toilet , cleared blockage , did camera inspection, found old cast iron pipe with some type of wipe or paper towel stuck in it , located in crawl space area before the kitchen line , no warranty . We came back second today replaced approximately 10 feet , we also fixed a broken 4” pvc clean out in the yard , extended little above the ground discussed with customer.

Hose Bibb in the backyard is leaking and the shut off valve in the crawl space is too Replacement of ptrap in the left side bathroom sink For this customer we did our annual preventative maintenance plumbing evaluation. During our thorough evaluation of the plumbing system that our customer’s house took a look at everything and CUSTOMER had one complaint one of a P-trap. In the master bathroom where they would get a weird smell like a sewer smell almost so what I recommended is we just go ahead and replace the trap and see if that changes anything so the smell doesn’t come back so that is exactly what we did replace the P-trap in addition to that During my evaluation I noticed that a hose bib wasn’t properly anchored nor closing all the way, so what I recommended is we install a brand new hose bib because of it leaking and whenever you turn off the shut off valve in the crawlspace the gate valve also leak so I recommended we install new bulb valve along with the hose bib so that is ex

Replaced PRV as water pressure was at 110 psi. New pressure set to 55. Room to increase the pressure once the tank has been replaced. Customer going to call in to replace the water heater once they are ready. Tank has slow leak currently leaking into the crawlspace through the floor.

Customer had a leaking hose bib in rear of home. Noted to customer that hose bib is susceptible to freeze breaks also due to exposed piping out of the wall. Also noted to customer that a frost proof hose bib is recommended to avoid unnecessary freeze breaks. Informed customer that we could install a new frost proof with a new shutoff to bring the hose bib up to code. Per customer request, installed the hose bib offset since it comes out low on the home to allow for easier hose bib access for hoses. Also, recommended a new prv and water heater due to the home lacking a prv and the heater being well past retirement. Customer declined additional work and understands the new work doesn’t carry a warranty due to the high pressure in the home. *Hose will have to be disconnected after every use to avoid freeze breaks.

We have problem with main house sewer back up ,have clean out next to walkway is overflowing after we opened , attempted clear it with chain snake , unfortunately we can’t clear due to problem with pipe , used camera located the problem about 15-20 feet from the street , then today we brought excavator dug down replaced about 10 feet bad pipe was damaged by roots and installed additional clean out .

Quote provided. Will return tomorrow.

Customer had leak from an originally unknown source between floors for the basement and the main floor. Found upstairs leak location to be around double vanity in kids bathroom. Determined the leak was occurring from hot copper supply going through the floor for left side lavatory faucet. Capped the lines below the floor so that anything that needs to be removed can be properly remediated. Tested caps to ensure proper function and no leaks. None were found.

Water heater Sewer work

Replaced copper water service with new 1 inch black poly line from the meter. Drilled a new stubout and added a new shutoff valve at the meter and in the basement. Capped off the old water service. Turned water back on to check for leaks and found no leaks. Water service has been replaced and has no leaks upon departure

For this customer, we went ahead and replaced their customer supply toilet with brand new one customer had us install a glacier Bay 12 inch rough in toilet the previous toilet the customer had complaints of it flushing poorly, and clogging a lot so we just went ahead and installed the one that he had supplied us in addition to that before I walked into the home, I smelled a little bit of gas coming from the water heater area, and the gas shut off valve Going to the water heater had a small leak that I could smell so I recommended that we replace it but before that I recommended, we also put some bubbles on it to make sure that it is actually leaking after we did that. It came out that the gas shut off valve needed to be replaced with a brand new one so that is exactly what we did. We cleaned up all the gas lines got rid of what wasn’t needed and put on the new gas valve with the pre-existing supply line and the customer was all set in addition to that the toilet that we installed the c

Install toilet flange. Cody was out for leak and installed new riser pipe for toilet flange. Returned and installed new toilet flange at proper level. Didn’t set back toilet at this time because customer stated that there still working on fixing the bathroom. Cleaned up work area.

Left quote for various repairs. Cast iron looks to be in okay condition based on a visual inspection of the outside of the pipe. No signs of anything starting to rust through or leak.