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Plumbers in Doraville, GA

Check Out Our Work in Doraville GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Doraville, GA and the surrounding areas since 1998!

Doraville

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Doraville, GA.

Recent Jobs and Reviews in Doraville, GA

Rated 5.0 out of 5 stars based on 20 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided by Chen Plumbing. The positive reviews frequently mention the efficiency, friendliness, and expertise of the technicians, as well as their willingness to explain the work done and answer any questions. Customers also appreciate the promptness, professionalism, and quality of the work performed. Additionally, the positive reviews highlight the cleanliness and tidiness of the work area after the technicians' visits. However, there are a few negative reviews that mention issues with pricing, particularly regarding the markup on a $30 part. There are also some complaints about the length of time taken to complete certain jobs, although these complaints are less frequent than the positive reviews. Overall, the sentiment of the reviews is positive, with a majority of customers expressing satisfaction with the services provided by Chen Plumbing. The positive reviews highlight the efficiency, friendliness, and expertise of the technicians, as well as their willingness to explain the work done and answer any questions. The negative reviews mainly focus on pricing and the length of time taken to complete certain jobs, although these complaints are less frequent than the positive reviews.

Job Locations and Reviews

Braulio C.
Braulio C. Checked in
Pressure is too high recommend doing PRV first before installing filter
Doraville, GA 30340
Review
Braulio was very professional and helpful! While he wasnt the bearer of great news, he was patient in explaining our situation. He provided services promptly and effectively!
Kathryn DeNatale - Doraville, GA 30340
Braulio C.
Braulio C. Checked in
Used sewer machine to unclog main line, Camera afterwards found major root infiltration downline about 80 feet, 98% of pipe was covered in roots, inform customer the next logical step would be to jet however, this would not guarantee roots from ever returning again, Inform customer that permanent solution is to replace sewer line going out to street. Customer wants to move forward with jetting Used Jetter to cut out root Infiltration, while we jet will use Camera to confirm roots are cut out. Cut most of the roots out however, some roots still are in pipe and informed customer they understand this is not a permanent solution. Due to the Inherent risk and Age of pipe we cannot guarantee no damage will occur to pipe. We have no responsibility if pipe gets damaged incurring more work.
Doraville, GA 30340
Braulio C.
Braulio C. Checked in
Looked at faucet that was leaking, customer would like to buy own faucet and have us come back to install
Doraville, GA 30340
Dawson F.
Dawson F. Checked in
Mainline partial blockage. Customer has multiple lift stations. Pumps appear to be working. All of the drains inside the house are against code and have no pitch. Customer is selling house and doesn’t want to repair anything and correct the issues. I gave quote to pull toilet and snake which he didn’t want to do at this time. Emailed quote over. Water pressure is fine. No expansion tank in the water heater. Customer did not want to correct.
Doraville, GA 30360
Eric T.
Eric T. Checked in
Replacement of piping and valves serving back-to-back tub/shower combos in hall and master bathrooms. Replacement of shutoff valves serving same. Repressurized piping and tested for leaks. Will return to install trim, quoted separately.
Doraville, GA 30340
Cody B.
Cody B. Checked in
Customer wanted tankless service again. Gave customer 55 dollar discount due to miscommunication about the 55 dollar water heater inspection promotion.
Doraville, GA 30340
Marcos  D.
Marcos D. Checked in
Drain repair for hallway vanity . We cut open drywall from kitchen area to acces drain and make repairs .
Doraville, GA 30340
Matthew C.
Matthew C. Checked in
Shut down water to home and drain down portable water system. Cut out and replace three-quarter inch PRV on copper line in crawlspace. Remove washing machine and cut drywall to access waterlines to valve box. Cut waterlines and remove valve box. Install new valve box and secure to Studs in wall. Make necessary connections to existing half-inch waterlines. Pressurize system slowly, and test for leaks.
Doraville, GA 30340
Braulio C.
Braulio C. Checked in
Furnished and installed new Kohler toliet , also replaced angle stop , tested for proper function.
Doraville, GA 30340
Review
Excellent
Lorene - Doraville, GA 30340
Braulio C.
Braulio C. Checked in
Left estimate for toilet install
Doraville, GA 30340
Review
Quick and efficient service.
Anirudh Bishnoi - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Anirudh, for your kind words about our quick and efficient service; we appreciate your feedback!

Review
Simeon was very professional, courteous and knowledgeable with his work.
Anirudh - Doraville, GA 30340
Simeon R.
Simeon R. Checked in
Customer stated that he bought 2 toilet one for upstairs hall bath and the other for the master bedroom bathroom. He wanted them installed. Removed old toilet and hauled away. Install customer supplied toilets and tested. Neither toilet was leaking at this time. Caulked around bases of toilet and cleaned up work area.
Doraville, GA 30340
Cody B.
Cody B. Checked in
Price is to furnish and install 50 gallon gas water heater, pan, and new thermal expansion tank. Price for inspection included in pricing. Pressure couldn’t be safely checked at the heater on the previous visit. Pressure will be checked post work completion to ensure it’s in a safe range. For new work to carry warranty the pressure must be in a safe range. If the pressure is high, pricing will be given to replace the prv (price range 500-600 for standard 3/4 prv replacement inside the home). Returned and installed 50 gallon tall water heater. Installed new shutoff, drip pan, shutoff, and thermal expansion tank. Reconnected to existing water, gas, and vent lines. Tested all work to ensure proper function and no leaks. None were found. Reinstated shutoff for hvac connected dehumidifier. Felt water on the bottom of the dehumidifier. So shut off water to the unit until hvac tech can confirm good working order.
Doraville, GA 30340
Juan D.
Juan D. Checked in
For this job, we worked on installing new main water service line from there meter to the home. We also installed new pressure regulator and main shut off with a 1/4 ball valve.
Doraville, GA 30340
Tim C.
Tim C. Checked in
We fixed leak around water meter area , cracked pvc fitting found , replaced a section pipe with copper pipe
Doraville, GA 30340
Tim C.
Tim C. Checked in
Check out pressure very high , quoted new Prv , shower cartridge
Doraville, GA 30340
Juan D.
Juan D. Checked in
Will do work Wednesday morning
Doraville, GA 30340
Eric T.
Eric T. Checked in
Quote
Doraville, GA 30360
Review
Christopher Walker - Doraville, GA 30340
Response from Chen Plumbing:

Thank you so much Christopher! Let us know if you ever need anything, we are here to help!

Review
I cannot recommend Chen Plumbing more! Eric Turner was sent out to take care of our job and his customer service and expertise are second to none. He walked us through the problems we were having and took care of everything in a timely manner. He was also able to replace another part for us that hadn’t been updated in possibly 20 years! For all your plumbing needs look no further than Chen Plumbing!
Chris - Doraville, GA 30340
Eric T.
Eric T. Checked in
PRV and shutoff plus drain clean
Doraville, GA 30340
Tim C.
Tim C. Checked in
Quote only
Doraville, GA 30340
Tim C.
Tim C. Checked in
Redo dishwasher line to code , install and new valve under the sink
Doraville, GA 30340
Cody B.
Cody B. Checked in
Returned and replaced customers water heater with new 50 gallon gas water heater. Installed a new pan and new thermal expansion tank. Reconnected to existing water and vent lines. Installed a new gas supply to the new heater. Customer had concerns about water that was dripping down a drain pipe when it rained heavily the previous day. Inspected the pipe and observed that it appears to be a vtr pipe. Customer stated the leak can’t be recreated by running any water and only seemed to appear during the rain. Recommended having a roofer inspect the boots for any roof penetrations for the plumbing.
Doraville, GA 30340
Victor J.
Victor J. Checked in
New water line and filter
Doraville, GA 30340
Cody B.
Cody B. Checked in
Customer had a dripping noise in the garage area. The garage area is unfinished and has access below the subfloor. Customer said it had a metallic sound when dripping and only when the shower is run. However the area pointed out as having the sound isn’t near drain lines. Made sure there were no active leaks and saw no signs of new water leaking through the floor or pipes. Informed customer it was likely due to expansion or contraction in the pipes and the hot water made the pipes shift. House pressure is in a safe range of 70 psi. Customer had questions regarding the caulking around the tub. Made customer aware that we don’t do that kind of work, but recommended a tub and tile company to see if it needed grout or caulk. Customer had questions regarding staining on the subfloor below the shower and possible structural integrity questions for the subfloor. Made customer aware that those questions are outside the purview of plumbing, but recommended David with Reliable Restoration to ins
Doraville, GA 30340
Juan D.
Juan D. Checked in
For this job, cleared tub drain with hand auger for customer at no charge.
Doraville, GA 30340
Matthew C.
Matthew C. Checked in
Get cut out drain piping on one and a half inch PVC directly next to half-inch CPVC line. Use glue and primer to attach new one and a half half inch male fitting.
Doraville, GA 30340
Review
mr. chen told me the problem an fixed it
Arline - Doraville, GA 30340
Review
I have been a customer for decades! Tim Chen never disappoints and Cody is the best!
Carol Ramirez - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Carol! We appreciate your feedback!

Review
Juan was sent to our house to look at a leaking pipe. He returned the next day to repair it (not an emergency). He did a fantastic job explaining everything and the price was fair.
Tanya Mercurio - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Tanya, for your kind words about Juan's work; we're glad he could help you with the leaking pipe and provide clear explanations along with fair pricing.

Review
Great job. Excellent work completed very quickly.
Aaron - Doraville, GA 30340
Review
Arrived quickly and did a great job
Richard - Doraville, GA 30340
Review
We had a clogged sink that was kind of complicated. Chen Plumbing is always our go-to bc they're reliable and courteous and they have the best communication too. Highly recommend
Tracy - Doraville, GA 30340
Review
Juan was very professional and took care of our problem efficiently. We will definitely keep Chen’s number for any future issues. Thank YOU so much Juan!!!
Laura - Doraville, GA 30340
Review
Tim Chen has worked on several plumbing projects on our house and I would rate them 5 stars on all of them. Max did a wonderful job today fixing our utility sink and toilet. Thank you, Douglas
douglasatlaldo - Doraville, GA 30340
Response from Chen Plumbing:

Thank you Douglas!

Review
Both plumbers were professional and thorough. They were able to complete the job in timely manner.
Darryl - Doraville, GA 30340
Review
Highly recommend Chen Plumbing. Only plumber we use now.
Harriet Day - Doraville, GA 30340
Response from Chen Plumbing:

Thank you Harriet!

Review
Matthew was the service technician today. He clearly explained all the details of my project and answered all my questions. Highly recommend!
Harriet - Doraville, GA 30340
Review
Excellent service and very professional
Lisa - Doraville, GA 30340
Review
Eric did a fantastic job today! Highly recommended!!!
Lisa Holland - Doraville, GA 30340
Response from Chen Plumbing:

Thank you Lisa!

Review
Great experience. Thank you!!
Jae - Doraville, GA 30340
Response from Chen Plumbing:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Victor has always been so professional, but also so friendly and good to deal with! For over 20 years, Tim has been doing our plumbing work, and there's none better!
Jan - Doraville, GA 30340
Review
Great service.
Stephanie - Doraville, GA 30340
Response from Chen Plumbing:

Thanks for sharing your review with us and the community.

Review
Our pipe burst due to the freezing weather and flooded our basement. Tim came out at 10pm and fixed the problem in under 1 hour. He saved the day!! Thank you so much.
Jae - Doraville, GA 30340
Review
Great Job!
Carey - Doraville, GA 30340
Response from Chen Plumbing:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Victor found the leak quickly and also determined that our water pressure was low. After 10 years in this house, it’s great to have great water pressure. And no more leaks at the water meter connection!
Harriet - Doraville, GA 30340
Review
Chen plumbing as a company it is easy to work with. The technician, Dawson, found a hard to find leak, and was able to solve the problem in about 30 minutes. He was helpful and very nice. Also, the price was very reasonable. We plan to use them again in the future as needed. Great work, great people, great prices!
Jo - Doraville, GA 30340
Review
Excellent Service, easy to schedule
Suzanne - Doraville, GA 30340
Review
Excellent
Kris - Doraville, GA 30340
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