Check Out Our Work in Doraville GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Doraville, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Doraville, GA.
Recent Jobs and Reviews in Doraville, GA
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Job Locations and Reviews
Cody was professional and helpful and quickly diagnosed and addressed the issue. Highly recommended.
Customer had leak from an originally unknown source between floors for the basement and the main floor. Found upstairs leak location to be around double vanity in kids bathroom. Determined the leak was occurring from hot copper supply going through the floor for left side lavatory faucet. Capped the lines below the floor so that anything that needs to be removed can be properly remediated. Tested caps to ensure proper function and no leaks. None were found.
Water heater Sewer work
Replaced copper water service with new 1 inch black poly line from the meter. Drilled a new stubout and added a new shutoff valve at the meter and in the basement. Capped off the old water service. Turned water back on to check for leaks and found no leaks. Water service has been replaced and has no leaks upon departure
Thank you Shane for doing a great/professional job for us!
Thank you for taking the time to say that. Shane takes a lot of pride in his work and doing things the right way, so this will mean a lot to him. We appreciate you trusting us and we’re here anytime you need us.
Shane came out and did a thorough assessment of my issue and provided a clear path forward. The work was done very timely and professionally.
For this customer, we went ahead and replaced their customer supply toilet with brand new one customer had us install a glacier Bay 12 inch rough in toilet the previous toilet the customer had complaints of it flushing poorly, and clogging a lot so we just went ahead and installed the one that he had supplied us in addition to that before I walked into the home, I smelled a little bit of gas coming from the water heater area, and the gas shut off valve Going to the water heater had a small leak that I could smell so I recommended that we replace it but before that I recommended, we also put some bubbles on it to make sure that it is actually leaking after we did that. It came out that the gas shut off valve needed to be replaced with a brand new one so that is exactly what we did. We cleaned up all the gas lines got rid of what wasn’t needed and put on the new gas valve with the pre-existing supply line and the customer was all set in addition to that the toilet that we installed the c
Install toilet flange. Cody was out for leak and installed new riser pipe for toilet flange. Returned and installed new toilet flange at proper level. Didn’t set back toilet at this time because customer stated that there still working on fixing the bathroom. Cleaned up work area.
Left quote for various repairs. Cast iron looks to be in okay condition based on a visual inspection of the outside of the pipe. No signs of anything starting to rust through or leak.
Braulio and his assistant David are perhaps the best home service people my Husband (Dennis) & I have ever experienced. They were professional, courteous, patient, and performed OUTSTANDING work in less than ideal conditions. You can bet that Dennis & I will be using and recommending Chin Plumbing to all of our friends and neighbors! And especially thank you to Braulio and David for being such outstanding and customer focused professionals!
Reopened flood stop on water heater
Customer called about a toilet in basement not flushing properly. Found that there were no other fixtures backing up. Ran auger through toilet. Did not pull anything back. Flushed toilet several times to test.
Were you placed two bathroom groups originally in cast-iron with brand new for PVC, the kitchen and laundry line were updated to 3 inch PVC for future reliability. Additionally two toilets, two bath and shower combinations, as well as the main leading out to the house. We did not replace approximately 2 feet of cast-iron near the foundation wall as it is in poor condition and cutting induce leakage. The customer was informed and agreed to address this section when it fails in the future. We also replaced the original, failed PRV. Two PRV‘s were then installed want to reduce pressure from 160 psi to 90 psi, and the second one to bring it down from 90 psi to 60 psi. All systems are tested and confirmed to be leak free. We also noticed a slow drip from the tub, waste and overflow, in front of customer they acknowledge the situation. Also noted with structural damage near kitchen sink we could not replace drain in kitchen cabinet due to causing more structural damage we inst
Left quote to replace water heater in garage. Standard install
Water service leaking upon arrival. Customer stated he came out this morning and noticed water running down his driveway. After digging found pvc line cracked and leaking. Informed customer we could cut that section of pvc out and retie back to the copper. Gave customer estimate, customer approved estimate. Cut out broken section of PVC and replaced it. Turned water back on to check for leaks. No leaks were found. No leaks upon departure
Client called us out today due to their t&p valve on the 6 yr old water heater dripping onto floor. Checked water pressure and it was 85 psi, which is higher than the safe range of 50-79 psi. Due to the high pressure, the thermal expansion tank had failed also on the water heater. It was decided best to replace the water heater with new of same model, giving customer a new 6 yr tank warranty and 1 yr labor from us. New unit was installed up to code in a pan with properly supported thermal expansion tank, new ball valve shutoff, and new copper piping. We also replaced the failed pressure regulator with new of same model and added a new ball valve to shut water to home off if needed. Set pressure to 60 psi. Water heater is working as it should be with no issues as well as pressure is now at a safe range.
Came out for gas leak. Gave quote for air test and repair. Notified homeowner we can’t relight water heater as the vent is installed so incorrectly, it is a huge safety hazard to have it lit. Gave options to replace the water heater as there’s no way to make a gas water heater work in the crawlspace with a metal venting system. Homeowner declined service as I would not relight the water heater after we were done repairing the gas line.
We came out yesterday due to a sewer line backed up into the home. We opened the clean out on side of home and inserted camera. Got about 35’ out and couldn’t go anymore, of course under water. Located it directly below a large pine tree in the front yard. We had to get it cleared so we got the jetter and jetted the line out to get it flowing. After clear, i put camera back in line and got to the same point as last time and I could see a section of broken pipe and a large root ball in the pipe as well. Again, directly below the large pine tree. The rest of the sewer line had 0 issues to the tap. Returned today to dig up the sewer line we located yesterday. After A LOT of tree roots and about 5’ of digging we were right on top of the problem section. Had to cut a lot of roots around the pipe and then was able to cut and remove the section of pipe. We repaired the pipe with a pvc repair coupling and a 4” husky band and secured. Bedded pipe down and then backfilled the hole as best we c
Shane was great. Explained everything to me and had good experience with older homes. I highly recommend.
This customer came out to her house to figure out an issue with the laundry drain line. It goes PVC into a cast-iron stack. However, the bathroom next to the washer and dryer was flushing and draining just fine so I believe it was just an issue with the standpipe going into the cast-iron stack after doing my further investigation I believe I was right. I recommended that we use a flex shaft to clean out the pipe to get all the debris out and I pulled back some cast-iron remnant however the cast-iron is not leaking. It is in between a shared wall between the crawlspace and slab so in order to replace that we’ll have to bust up the slab and go into the crawlspace to make that replacement With that in mind I was able to clear and clean the standpipe and the lateral line going into the stack with the flex shaft and then once I finish cleaning out that pipe, we ran a cycle on the washing machine to make sure that it was draining properly and it dumped down the drain line twice with no back
Customer complaint was for slow draining toilets after thorough investigation determined a full line blockage gave customer options for on stopping customer approved, ran machine and camera found mainline stoppage and cleared. Cast-iron is in really rough shape. We recommend replacing with PVC. Customer understands also found water psi to be extremely high. Customer also understands leaving water like this would likely cause damage to fixtures left estimates for re-pipe and for replacement of PRV
Customer had toilet in bathroom that was backing up. Ran the sink to determine if the bathroom group was backed up or just the toilet. Didn’t see any indication if the whole bathroom backing up. Pointed out toilet scarring to the customer and recommended replacing toilet rather than snaking since that won’t have any long or even medium term benefit for her. Customer declined work at this time.
Collected deposit for sewer main line spot repair. Return tomorrow to complete.
Picked up concrete
Sewer line backing up upon arrival. Customer stated after washing multiple loads of laundry the sewer line began to back up. Informed customer we could attempt to clear the blockage and run the camera to see what was causing the issue. Gave customer estimate, customer approved estimate. After running sewer machine pulled back roots and mud. Located the spot of the issue and informed customer we could dig up the sewer line and replace that section. Gave customer estimate, customer approved. After digging up bad section found entire line to be concrete. Informed customer it would be best to replace the entire line. Gave customer estimate, customer approved. Replaced entire line from house to the city tap with pvc. Installed two new clean outs one at the house and one at the tap. Ran camera to make sure line was clear and flowing. Line is now flowing properly and no longer is backing up. We will be back Monday to pick up concrete
Customer had a sewage ejection pump that was taking long cycles. Customer said it isn’t consistent and has no rhyme or reason for the long cycles. Ran multiple cycles and had normal cycles for the pump. Ran another cycle to put a lot of water in the line and didn’t see any indication of a blockage in the drain the discharge ties to. Ran both bathrooms above and had no water coming back down the vent. Pulled the pump and ensure the float is unobstructed and the grinder is clear. Replaced the section of 2 inch threading into the pump and redrilled a higher weep hole to ensure no airlock is occurring. Found the check valve was broken. Replace the check valve. Hooked the pump back up and it ran with no issue. Resealed the lid and informed customer if it happens again we will need to just replace the pump. Left quote to correct high pressure.
Customer wanted quotes for water heater replacement. Also tested pressure and found pressure to be high. Gave options for replacements. Customer will call back with decision.
Shane was great Explained everything A+ all around
Customer has credit of $35.00. No issues with the toilet. The home owner when ever they create urination, they sometimes miss and leaked down the toilet and has a little puddle of urine, from a plumbing standpoint I can’t not fix anything. The toilet isn’t leaking. Customer also had me take a look at faucet that was tight, however I wasn’t able to help much. At this time there are plumbing issues with the toilet. With that in mind I’d recommend getting the water heater replaced.
Call for toilet gurgling. Ms. Arline states that she heard gurgling from the toilet when the washing machine was draining. I tested all fixtures, ran multiple fixtures at once, and verified water was flowing by looking through the clean out. I believe there was likely a blockage at the the time (last week was when Ms. Arline noticed the issue). The blockage appears to have been resolved. I discussed our maintenance program, and the benefits of it. I also discussed potential options, including camera inspection, line replacements, etc. while testing I noticed the kitchen faucet is very old and gaskets are starting to degrade. I recommend replacing faucet.
Installing the pop-up assemblies, it came with a drain catcher thing that will save pills or diamond rings from going down in the drain once we remove those the drain started flowing normally customer didn’t want them in so we took them out and the drains are draining normal
Shane did a great job. Was very knowledgeable and professional. Would request him again for any further work needed.
Shawn is extremely knowledgeable and provides great customer service!
Fantastic service! Very detailed and helpful
We had water leaking from right by our meter all day yesterday. The county didn’t make it out until 7:15pm to tell us it wasn’t in their purview. We frantically called TE but the soonest they could come was the next morning (after water had already been flowing all day). Luckily, Tim Chen responded and made it out to us within a a couple of hours of us contacting him. He resolved the issue within an hour or so. It was late and we were so grateful that he came out to take care of it instead of leaving it gushing all night. We will definitely stick with them for future plumbing needs.
We had an apparently hard to fit bathtub pipe and multiple plumber visits had us buying several different replacement tub spouts, none of which would work. Finally, Tim Chen came out and fixed it with the original hardware. We can finally shower and can return the other three items for a refund! Woo hoo! Thanks, Tim
Chase and Christian did a great job and very quickly. Much appreciated.
Not the cheapest and not the most expensive, but they always do a great job, I call them anytime I have a residential plumbing issue
Thank you for sharing this, John. We are glad you continue to call on us and that our work has earned your trust over time. We are always here whenever you need help.
Very happy with our experiences with Chen Plumbing. Found a plumbing company we can trust.
Thank you for the review, Andrew. We are really glad you feel you can count on us and that your experiences have been positive. We are always here whenever you need us.
Great customer service. Very polite and knowledgeable.
I love Chen plumbing. They are always friendly and do an amazing job. Thank you!!
I have always been pleased with Chen Plumbing- and today was another great experience. Professional, courteous, and informative every step of the way.
Very professional informative time efficient
Simeon was awesome and very helpful. Highly recommend !
Tim did a great job working the problem and getting to a solution.
Fantastic job thanks
Great timely service. Technicians were polite and friendly.
Cody A. worked for 2 days to fix our plumbing issues. Knowledgeable, professional and courteous. Extremely pleased with service and communication provided by Chen Plumbing.
I called Chen plumbing on Saturday afternoon for kitchen sink not draining. Kevin was able to come out Sunday morning, did a great job on the stubborn cligged pipes, and left my sink draining beautifully. Five stars.
Jenna, thanks for calling us on a weekend and for the five stars. Kevin will be glad to hear this.
Kevin was on time (on Sunday morning) and did great work even though the pipes were stubbornly clogged. Very happy with his work.
Tim was prompt and very professional. He was able to isolate the problem quickly and resolve it. He is now my go to plumber.
Tim saved the day. Didnt give up and got the problem solved. Really appreciate it!
Thank you, Christopher. We’re glad Kevin was able to get to the bottom of the issue and bring it to a resolution. We’ll be here whenever your home needs us again.
Came highly recommended by several neighbors on FB. Dis nit disappointed. Honest, knowledgeable, approachable
Chen Plumbing customer service from the call center to the plumbers that come out is great.
My first experience with Chen Plumbing and I’ve been pleased.
Cody did an excellent job of installing our new hot water heater. He knew what he was doing, explained everything well and was good to work with.
Hey Jenny, thank you for the great review! We're glad to hear Cody took good care of you and that everything with your new water heater went smoothly. We appreciate your business and are always here if you need us in the future.
Braulio was very professional and helpful! While he wasnt the bearer of great news, he was patient in explaining our situation. He provided services promptly and effectively!
Hey Kathryn, thanks for taking the time to share this. We know plumbing news isn’t always what folks hope for, so we’re glad Braulio could walk you through it with patience and care. We appreciate the trust and are always here if you need us.
