Check Out Our Work in Doraville GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Doraville, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Doraville, GA.
Recent Jobs and Reviews in Doraville, GA
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Job Locations and Reviews

Client called us out due to master bathroom shower drain slow draining. While we were on site, client had us check out a couple other plumbing jobs they would like in the near future, like replacing the 80 gal electric tank, with nat gas tankless water heater, and replacing the toilet and pedestal sink in main floor 1/2 bathroom, with new customer supplied toilet and new customer supplied vanity. Today we ran our mini ridgid flex shaft down the master bathroom shower drain to remove all the hair in the drain pipe. Pulled a lot of hair out, then put cap back on and tested. Shower is now draining as it should. NO WARRANTY ON DRAIN CLEANING Customer has a moen flow on the home, showing home wage pressure right around 60 psi. Emailed estimates for the water heater and the main floor 1/2 bathroom toilet and vanity.
Cody always goes above and beyond the call of duty! He is exceptional and SUPERB!! He saved me from suffering a long day and night!! Service was EXCELLENT!!!
Customer had water discharging from the t&p line on 18 year old water heater. Replaced the water heater with a new pan, ball valve, and thermal expansion tank. Connected to existing water, gas, and vent lines. Tested all work to ensure proper function and no leaks. None were found.

Remove old water heater and haul away. Furnish and install new 50 gallon gas water heater with new thermal expansion tank and shut off valve. Also install new Prv and main water shut off valve. Install new fill valve and seal on toilet by kitchen.

Service call
Cody did an excellent job of installing our new hot water heater. He knew what he was doing, explained everything well and was good to work with.
Hey Jenny, thank you for the great review! We're glad to hear Cody took good care of you and that everything with your new water heater went smoothly. We appreciate your business and are always here if you need us in the future.
Returned and removed the old Rinnai tankless water heater. Installed a new Navien NPE 240A2. Reconnected to the existing gas and water lines. Cut a new tee, thermal expansion tank, and new shutoffs for the hot and cold lines feeding the tankless. Ran the intake inside the crawlspace and ran the exhaust out of the existing wall penetration. Used hydraulic cement inside of the existing gasket for the old penetration and used a shield to partially cover. Tested all work to ensure proper function and no leaks. None were found. #8928

Provided quotes for repairs and to snake upstairs sink drain

Homeowner wanted widespread lavatory faucet replaced in hall bathroom. Found sink draining slightly slow if you filled it up. When doing a small courtesy drain clean The clog got worse and completely stopped up the lavatory drain . Attempted to clear with flex shaft multiple times with no luck Ran flex shaft through roof vent to clear blockage. Replaced homeowner provided toilet seat and hall bath. Replaced flapper in the toilet as a courtesy due to the chain being too short and getting kinked often. Tested all repairs and replacements with no leaks or failures at time of service.

Completed tankless water heater installation in Doraville today. Customer wanted endless hot water and energy savings. Removed old tank unit and installed new Navien tankless system with digital controls. Updated gas line for proper BTU supply and installed new venting system. Chen Plumbing's tankless water heater installation expertise ensures optimal performance. This Doraville home now has instant hot water on demand with lower utility costs.
Simon, our Chen Plumbing plumber, was courteous, informative, and efficient with his assessment and repair to our hot water heater expansion tank. Chen Plumbing responded to our semi urgent situation quickly and courteously! Highly recommend!!

Customer stated that thermal expansion tank was leaking. Replaced thermal expansion tank and brought up to code. Water heater is from 2005 and recommended customer to have water heater replaced. Will send estimates to do so.

We replaced a leaking 40 gas tank heater with a 50 gas water heater , new expansion tank and pan installed

Plumbing
Very knowledgeable, great work & communications.

Replaced water shut off valves for dishwasher, ice maker , remove saddle valve in crawl space and repaired with copper and pro press couplings
Braulio & his brother returned to my house to work on another issue I was having. They were able to diagnose and fix the problem within minutes. Really appreciate these guys and will be using them in the future

Install customer supply faucet , no warranty on customer supplied fixtures, tested everything, everything is working as intended

Un clogged toilet pulled back straw

For this job, customer informed me Mainline had backed up, causing toilet to overflow, ruining the wax ring underneath toliet causing it to leak. Replaced wax ring and also added new all metal supply line, used shims to level toliet as well. Work is tested and complete. (Not responsible for broken toilet seat that was already broken upon arrival)
Matthew was extremely knowledgeable and was able to answer all my questions thoroughly. The service was fast and there was no mess left for me to clean up afterwards. Very happy. Recommend 100%!

Shut down water to home and gas to water heater. Drain down portable water system and 40 gallon gas water heater. Once drained detach all lines and remove. Place new 50 gallon gas water heater in pan. Install new three-quarter inch progress ball valve and furnishing install 2.5 gallon thermal expansion tank. Secure to wall. Make all necessary connections and pressurize system slowly. Bleed out all air from new water heater before lighting.
Customer had washing machine backing up into home. Replaced the washing machine box, Ptrap, and horizontal pipe going to cast tee. Reconnected with new washing machine supplies and tested work to ensure it’s draining properly. Noted to customer buildup in the tee that it tied into. Did a cleaning with the mini flex shaft to open it up. There’s a 90 day workmanship warranty in all pipe connections done, made customer aware there’s no warranty or guarantee to cover the pipe backing up since it goes into slab with cast pipe.
Great customer service! Simeon is well informed and very nice, very courteous

Customer stated that kitchen drain wasn’t draining properly. Will send customer multiple option to have drain line replaced or blockage cleared. Also found section of cast iron that appeared to be leaking.
Upon arrival customer stated that they were having issues with water pressure and especially when hot water turned on and also have two toilets running. Checked water pressure to the house and had helper turn on faucets in the house and the pressure kept decreasing. Gave customer estimate to replace the flappers in the toilets and PRV. Customer approved estimate. Installed new flappers and PRV. All of those systems working properly. Also Left water heater estimate with customer.
For this job, we worked on clearing main drain line through clean out. Roots are in the drain line will have to get dug up and repaired.
Braulio and his coworker were very knowledge about the plumbing systems and helpful in getting me to understand the issues. Did not pressure me to purchase anything I didn’t want, but carefully explained why certain things would or would not be needed. Would absolutely work with Chen again!

Customer complaint was After using tub and letting water drain, toilets would gurgle, customer said daughter had one toy fall into drain was concerned this was causing issue however, customer said toilets would gargle after A few minutes, recommended to customer to Camera mainline to confirm no issues were on mainline causing issues, Filled up tub multiple times and ran water down cannot re-create issue, also found pressure drop more than 40 psi recommended replacing PRV that is starting to fail. Customer approved. Replaced PRV, slowly, pressurized line, bled all air and debris to the best of our ability. Attached invoice are photos of regular pressure drop with new PRV Also a video of camera inspection (While doing rest of evaluation on plumbing system, found code violations. On water heater Inform customer of violations found, did not want to proceed at this time with replacement. Possible points of failure were brought up the customer , customer is responsible should heater not wor
Juan Diaz he doing very good job we will recommend to our friends he deserves number 10
For this job, we worked on replacing hose bib and shut off valve.

We cleared main line blockage from clean out in basement, including camera inspection, old cast iron plumbing with clay sewer line in the yard .
Returned to install new water service. Ran new water service with adding a ball valve inside of a meter box next to meter. Also had to drill a new Stubout for water service. Made all connections. Tested system, system is working with no leaks and meter is reading 0.00 which indicates no leaks. CUSTOMER FINANCED JOB

Jetting and camera work for main line blockage , major roots problem near a big tree
Braulio was very professional and helpful! While he wasnt the bearer of great news, he was patient in explaining our situation. He provided services promptly and effectively!
Hey Kathryn, thanks for taking the time to share this. We know plumbing news isn’t always what folks hope for, so we’re glad Braulio could walk you through it with patience and care. We appreciate the trust and are always here if you need us.
Excellent
Simeon was very professional, courteous and knowledgeable with his work.
I cannot recommend Chen Plumbing more! Eric Turner was sent out to take care of our job and his customer service and expertise are second to none. He walked us through the problems we were having and took care of everything in a timely manner. He was also able to replace another part for us that hadn’t been updated in possibly 20 years! For all your plumbing needs look no further than Chen Plumbing!
mr. chen told me the problem an fixed it
Juan was sent to our house to look at a leaking pipe. He returned the next day to repair it (not an emergency). He did a fantastic job explaining everything and the price was fair.
Thank you, Tanya, for your kind words about Juan's work; we're glad he could help you with the leaking pipe and provide clear explanations along with fair pricing.
Great job. Excellent work completed very quickly.
Arrived quickly and did a great job
We had a clogged sink that was kind of complicated. Chen Plumbing is always our go-to bc they're reliable and courteous and they have the best communication too. Highly recommend
Juan was very professional and took care of our problem efficiently. We will definitely keep Chen’s number for any future issues. Thank YOU so much Juan!!!
Both plumbers were professional and thorough. They were able to complete the job in timely manner.
Matthew was the service technician today. He clearly explained all the details of my project and answered all my questions. Highly recommend!
Excellent service and very professional
Great experience. Thank you!!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Victor has always been so professional, but also so friendly and good to deal with! For over 20 years, Tim has been doing our plumbing work, and there's none better!
Great service.
Thanks for sharing your review with us and the community.
Our pipe burst due to the freezing weather and flooded our basement. Tim came out at 10pm and fixed the problem in under 1 hour. He saved the day!! Thank you so much.
Great Job!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Victor found the leak quickly and also determined that our water pressure was low. After 10 years in this house, it’s great to have great water pressure. And no more leaks at the water meter connection!