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Plumbers in Doraville, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Doraville, GA and the surrounding areas since 1998!

Doraville

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Doraville, GA.

Recent Jobs and Reviews in Doraville, GA

Rated 5.0 out of 5 stars based on 59 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the plumbing services provided. Customers consistently praise the professionalism, efficiency, and expertise of the technicians, highlighting their ability to diagnose and resolve issues quickly and effectively. Communication emerges as a major strength, with reviewers frequently noting how well technicians explained problems, presented options clearly, and patiently answered questions. The personable and courteous nature of the service providers is a recurring theme, with customers appreciating the kindness, compassion, and respectful treatment they received. Many reviews emphasize the company's reliability, punctuality, and reasonable pricing, with several customers expressing loyalty and intent to use the service again. The willingness of technicians to go above and beyond—such as handling last-minute requests, working after hours, and providing same-day solutions—generates particular enthusiasm. Customers feel valued and well-cared-for, describing experiences where problems were solved efficiently, sometimes in minutes, and where technicians demonstrated genuine concern for customer needs. The tone is one of gratitude and confidence, with reviewers recommending the company and expressing satisfaction with both the quality of work and the interpersonal interactions throughout the service experience.

Job Locations and Reviews

Returning tomorrow morning to replace tub drain.
Returning tomorrow morning to replace tub drain.
Dawson F.
Dawson F. Checked in
Returning tomorrow morning to replace tub drain.
Doraville, GA 30340
Doraville, GA - will return tomorrow
Anthony W.
Anthony W. Checked in
will return tomorrow
Doraville, GA 30340
Customer had a hose bib on a galvanized pipe coming up from the ground that had a slow leak on it. We replaced with a new hose bib and attached it with a ford fitting. Customer has a water heater from 2004 that we left a quote to replace. We also left a quote for a drain issue she is experiencing with the laundry and kitchen sink.
Customer had a hose bib on a galvanized pipe coming up from the ground that had a slow leak on it. We replaced with a new hose bib and attached it with a ford fitting. Customer has a water heater from 2004 that we left a quote to replace. We also left a quote for a drain issue she is experiencing with the laundry and kitchen sink.
Dawson F.
Dawson F. Checked in
Customer had a hose bib on a galvanized pipe coming up from the ground that had a slow leak on it. We replaced with a new hose bib and attached it with a ford fitting. Customer has a water heater from 2004 that we left a quote to replace. We also left a quote for a drain issue she is experiencing with the laundry and kitchen sink.
Doraville, GA 30340
Review
Cody was great today! He thoroughly investigated our leak to make sure that we got to the root of the problem. He then presented several options to fix the issue and gave a detailed explanation of how each would work. Not to mention, he fixed the issue efficiently in a timely manner. Im really glad that we signed up for a Chen membership today!
Rachel Johnstone - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Rachel! We're glad to hear that Cody provided such thorough service and helped you with your leak. It's great to have you as a Chen member!

Review
Cody was great today! He thoroughly looked into what was causing our leak and fully investigated it to make sure that we found the root of the issue. He gave us several options for fixing the problem and presented the realistic likelihood of each one working in a way that made sense. So glad I signed up for a membership with Chen today!
Rachel - Doraville, GA 30340
Customer had small seepage coming from PVC fitting in basement. After thorough evaluation, found drain stoppage on same line to be assisting issue. gave customer options for repair/replacement. Ran small cable through drain under sink in order to clear drain line of blockage. Gave customer minor repair option or Section replacement of PVC. Due to leak being very small customer wanted to attempt minor repair in order to fix issue. Explain to customer about warranty conditions and if issue returned, will need to return to replace section of PVC. Cut away, wood stressing PVC and applied glue around fitting. Explain to customer about drying time. After work was complete check for leaks and proper function. Pressure is also 85 PSI. Gave options for replacement.
Customer had small seepage coming from PVC fitting in basement. After thorough evaluation, found drain stoppage on same line to be assisting issue. gave customer options for repair/replacement. Ran small cable through drain under sink in order to clear drain line of blockage. Gave customer minor repair option or Section replacement of PVC. Due to leak being very small customer wanted to attempt minor repair in order to fix issue. Explain to customer about warranty conditions and if issue returned, will need to return to replace section of PVC. Cut away, wood stressing PVC and applied glue around fitting. Explain to customer about drying time. After work was complete check for leaks and proper function. Pressure is also 85 PSI. Gave options for replacement.
Cody A.
Cody A. Checked in
Customer had small seepage coming from PVC fitting in basement. After thorough evaluation, found drain stoppage on same line to be assisting issue. gave customer options for repair/replacement. Ran small cable through drain under sink in order to clear drain line of blockage. Gave customer minor repair option or Section replacement of PVC. Due to leak being very small customer wanted to attempt minor repair in order to fix issue. Explain to customer about warranty conditions and if issue returned, will need to return to replace section of PVC. Cut away, wood stressing PVC and applied glue around fitting. Explain to customer about drying time. After work was complete check for leaks and proper function. Pressure is also 85 PSI. Gave options for replacement.
Doraville, GA 30340
Review
Replaced water heater and shower fixtures
Mario - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Mario! We're glad to hear you had a positive experience with the water heater and shower fixture replacement. Your satisfaction means a lot to us!

Review
Great work
Mario - Doraville, GA 30340
Came out for a bathroom shower valve. Customer had purchased a new three handle valve and wanted it installed. Toilet in the hall bathroom was clogged, we augured the toilet at no charge and restored flow. Master bathroom lavatory drain was very slow to drain. We took apart the p trap and cleaned out a bunch of hair and put it back together. This restored flow to the drain. Water heater in the basement was from 2003. Customer elected to have us replace the tank. Installed new Rheem water heater. Tested to ensure proper function and a leak free installation.
Came out for a bathroom shower valve. Customer had purchased a new three handle valve and wanted it installed. Toilet in the hall bathroom was clogged, we augured the toilet at no charge and restored flow. Master bathroom lavatory drain was very slow to drain. We took apart the p trap and cleaned out a bunch of hair and put it back together. This restored flow to the drain. Water heater in the basement was from 2003. Customer elected to have us replace the tank. Installed new Rheem water heater. Tested to ensure proper function and a leak free installation.
Dawson F.
Dawson F. Checked in
Came out for a bathroom shower valve. Customer had purchased a new three handle valve and wanted it installed. Toilet in the hall bathroom was clogged, we augured the toilet at no charge and restored flow. Master bathroom lavatory drain was very slow to drain. We took apart the p trap and cleaned out a bunch of hair and put it back together. This restored flow to the drain. Water heater in the basement was from 2003. Customer elected to have us replace the tank. Installed new Rheem water heater. Tested to ensure proper function and a leak free installation.
Doraville, GA 30340
Review
Shane properly explained the full service he was to provide. He also brought to our attention a very loose spigot in the backyard and its malfunctioning cutoff valve in workshop. He replaced both for a reasonable price.
John - Doraville, GA 30340
For this customer, we did our win with Chen annual home protection plan visit took a look at the sewer line no issues with that. Clean out in the front yard. They had the sewer line replaced last summer. Additionally, with that as well they also replaced the waterline to furthermore the water heater was replaced in 2023 by Schumate. We went ahead with the water heater flush today one of the more notable things from our visit today is that hose bib on the backyard? Was not secure to call come in and out of the wall when being used so I recommended we replaced that hose bib in secure to the wall. That’s exactly what we ended up doing Installed a male adapter in the wall on the copper pipe tied on a new hose bib and secured it with two screws. Additionally, we installed a new quarter turn ball valve in the ceiling. CUSTOMER has a pegboard with his tools on it and we didn’t want to disturb the pegboard so I relocated the shut off valve a little bit higher kept the old shut off valve in the
For this customer, we did our win with Chen annual home protection plan visit took a look at the sewer line no issues with that. Clean out in the front yard. They had the sewer line replaced last summer. Additionally, with that as well they also replaced the waterline to furthermore the water heater was replaced in 2023 by Schumate. We went ahead with the water heater flush today one of the more notable things from our visit today is that hose bib on the backyard? Was not secure to call come in and out of the wall when being used so I recommended we replaced that hose bib in secure to the wall. That’s exactly what we ended up doing Installed a male adapter in the wall on the copper pipe tied on a new hose bib and secured it with two screws. Additionally, we installed a new quarter turn ball valve in the ceiling. CUSTOMER has a pegboard with his tools on it and we didn’t want to disturb the pegboard so I relocated the shut off valve a little bit higher kept the old shut off valve in the
Shane S.
Shane S. Checked in
For this customer, we did our win with Chen annual home protection plan visit took a look at the sewer line no issues with that. Clean out in the front yard. They had the sewer line replaced last summer. Additionally, with that as well they also replaced the waterline to furthermore the water heater was replaced in 2023 by Schumate. We went ahead with the water heater flush today one of the more notable things from our visit today is that hose bib on the backyard? Was not secure to call come in and out of the wall when being used so I recommended we replaced that hose bib in secure to the wall. That’s exactly what we ended up doing Installed a male adapter in the wall on the copper pipe tied on a new hose bib and secured it with two screws. Additionally, we installed a new quarter turn ball valve in the ceiling. CUSTOMER has a pegboard with his tools on it and we didn’t want to disturb the pegboard so I relocated the shut off valve a little bit higher kept the old shut off valve in the
Doraville, GA 30340
Replace both waste flange and overflow. Install new gaskets as well.

Previously caulked around shower trim and told customer to test to see if it’s still leaks. Customer stated that shower started leaking yesterday. Found that water was coming from overflow. Stated to customer that best option will be able to replace waste and overflow gaskets and trim pieces and customer agreed. Went ahead and install installed new parts. Tested and no leaks were present at this time. Cleaned up work area.
Replace both waste flange and overflow. Install new gaskets as well.

Previously caulked around shower trim and told customer to test to see if it’s still leaks. Customer stated that shower started leaking yesterday. Found that water was coming from overflow. Stated to customer that best option will be able to replace waste and overflow gaskets and trim pieces and customer agreed. Went ahead and install installed new parts. Tested and no leaks were present at this time. Cleaned up work area.
Simeon R.
Simeon R. Checked in
Replace both waste flange and overflow. Install new gaskets as well. Previously caulked around shower trim and told customer to test to see if it’s still leaks. Customer stated that shower started leaking yesterday. Found that water was coming from overflow. Stated to customer that best option will be able to replace waste and overflow gaskets and trim pieces and customer agreed. Went ahead and install installed new parts. Tested and no leaks were present at this time. Cleaned up work area.
Doraville, GA 30340
Review
Very professional and knowledgeable, on time. Billed as priced.
John Noonan - Doraville, GA 30360
Response from Chen Plumbing:

Thank you, John! We appreciate your kind words about our professionalism and knowledge. It's great to hear that everything was as expected.

Replaced about 25 to 30 feet 3” cast iron pipe to pvc in crawl space , correct section bad pitched pipe , replaced a old 50 gal gas water heater with new heater , pan , expansion tank installed
Replaced about 25 to 30 feet 3” cast iron pipe to pvc in crawl space , correct section bad pitched pipe , replaced a old 50 gal gas water heater with new heater , pan , expansion tank installed
Tim C.
Tim C. Checked in
Replaced about 25 to 30 feet 3” cast iron pipe to pvc in crawl space , correct section bad pitched pipe , replaced a old 50 gal gas water heater with new heater , pan , expansion tank installed
Doraville, GA 30340
Today we replaced about 18 inches 4” single wall vent pipe on top of the water heater that had a hole in it , old pipe hole was plugged by a bolts and red fire caulk , customer want us remove that section pipe and install new pipe which is what we did today , after install customer light the water heater and set temperature at customer desired temperature.
Today we replaced about 18 inches 4” single wall vent pipe on top of the water heater that had a hole in it , old pipe hole was plugged by a bolts and red fire caulk , customer want us remove that section pipe and install new pipe which is what we did today , after install customer light the water heater and set temperature at customer desired temperature.
Tim C.
Tim C. Checked in
Today we replaced about 18 inches 4” single wall vent pipe on top of the water heater that had a hole in it , old pipe hole was plugged by a bolts and red fire caulk , customer want us remove that section pipe and install new pipe which is what we did today , after install customer light the water heater and set temperature at customer desired temperature.
Doraville, GA 30360
Quoted job scheduled nxt day
Quoted job scheduled nxt day
Tim C.
Tim C. Checked in
Quoted job scheduled nxt day
Doraville, GA 30340
For this customer we are quoting a partial cast on re-pipe for two toilets, laboratory and re-piping couple galvanized waterlines sent all the information over to the contractor that is contracting the job for him to take a look at it. Since no one was here, I had locked up the house didn’t lock the door, but I did close everything up recommended to re-pipe the waterlines and CVC to keep it all in one pipe at this time it is an estimate to get the cast-iron toilet flange for both toilet toilets, redo the shower stall line redo a couple of wise and all in PVC and then cut it out a certain point of the stack and do it in hard pipe PVC. The cast-iron goes into the cement underneath the floor somewhere where we don’t have access to that part contractor will let us know when they’ll work will be done.
For this customer we are quoting a partial cast on re-pipe for two toilets, laboratory and re-piping couple galvanized waterlines sent all the information over to the contractor that is contracting the job for him to take a look at it. Since no one was here, I had locked up the house didn’t lock the door, but I did close everything up recommended to re-pipe the waterlines and CVC to keep it all in one pipe at this time it is an estimate to get the cast-iron toilet flange for both toilet toilets, redo the shower stall line redo a couple of wise and all in PVC and then cut it out a certain point of the stack and do it in hard pipe PVC. The cast-iron goes into the cement underneath the floor somewhere where we don’t have access to that part contractor will let us know when they’ll work will be done.
Shane S.
Shane S. Checked in
For this customer we are quoting a partial cast on re-pipe for two toilets, laboratory and re-piping couple galvanized waterlines sent all the information over to the contractor that is contracting the job for him to take a look at it. Since no one was here, I had locked up the house didn’t lock the door, but I did close everything up recommended to re-pipe the waterlines and CVC to keep it all in one pipe at this time it is an estimate to get the cast-iron toilet flange for both toilet toilets, redo the shower stall line redo a couple of wise and all in PVC and then cut it out a certain point of the stack and do it in hard pipe PVC. The cast-iron goes into the cement underneath the floor somewhere where we don’t have access to that part contractor will let us know when they’ll work will be done.
Doraville, GA 30340
Diagnosed washing machine not draining properly and bubbles coming out of drain. Snaked drain to clear any obstruction and also adjusted discharge line to have air vent. Tested washing machine thoroughly and found no issues and no bubbling. Left estimate for new water heater options and also signed up with win with Chen membership.
Diagnosed washing machine not draining properly and bubbles coming out of drain. Snaked drain to clear any obstruction and also adjusted discharge line to have air vent. Tested washing machine thoroughly and found no issues and no bubbling. Left estimate for new water heater options and also signed up with win with Chen membership.
Alex R.
Alex R. Checked in
Diagnosed washing machine not draining properly and bubbles coming out of drain. Snaked drain to clear any obstruction and also adjusted discharge line to have air vent. Tested washing machine thoroughly and found no issues and no bubbling. Left estimate for new water heater options and also signed up with win with Chen membership.
Doraville, GA 30340
Customer initially called for pooling water in front of an inside of crawlspace. After a thorough evaluation, we found a hole in the cast-iron white fitting servicing, the first floor and second floor vanity sink drain lines. Customer approved, initial repair, including required sheet rock removal, sheet rock repair was excluded 



While on site, customer also approved installation of a new PRV and enrollment and membership program. During testing, an additional leak will discovered on a prior repair completed by another company. We provided options, and the customer approve replacement of that repair along with rerouting the laundry drain line away from the AC system. Return the following day to complete all approved work. 


All repairs are thoroughly tested, everything is working as intended at this time
Customer initially called for pooling water in front of an inside of crawlspace. After a thorough evaluation, we found a hole in the cast-iron white fitting servicing, the first floor and second floor vanity sink drain lines. Customer approved, initial repair, including required sheet rock removal, sheet rock repair was excluded 



While on site, customer also approved installation of a new PRV and enrollment and membership program. During testing, an additional leak will discovered on a prior repair completed by another company. We provided options, and the customer approve replacement of that repair along with rerouting the laundry drain line away from the AC system. Return the following day to complete all approved work. 


All repairs are thoroughly tested, everything is working as intended at this time
Braulio C.
Braulio C. Checked in
Customer initially called for pooling water in front of an inside of crawlspace. After a thorough evaluation, we found a hole in the cast-iron white fitting servicing, the first floor and second floor vanity sink drain lines. Customer approved, initial repair, including required sheet rock removal, sheet rock repair was excluded While on site, customer also approved installation of a new PRV and enrollment and membership program. During testing, an additional leak will discovered on a prior repair completed by another company. We provided options, and the customer approve replacement of that repair along with rerouting the laundry drain line away from the AC system. Return the following day to complete all approved work. All repairs are thoroughly tested, everything is working as intended at this time
Doraville, GA 30360
Discussed with customer for option to fix sewer line leak under the slab
Discussed with customer for option to fix sewer line leak under the slab
Tim C.
Tim C. Checked in
Discussed with customer for option to fix sewer line leak under the slab
Doraville, GA 30360
Leaking at old tub drain lead pipe , customer may replace the tub , we will do job later after customer make decision
Leaking at old tub drain lead pipe , customer may replace the tub , we will do job later after customer make decision
Tim C.
Tim C. Checked in
Leaking at old tub drain lead pipe , customer may replace the tub , we will do job later after customer make decision
Doraville, GA 30340
Customer called us for water pulling in crawlspace. After our initial evaluation. We found a rotted out section of cast-iron gave customer options for repair. Customer wanted repair and PRV done at the same time. Will return tomorrow to complete scheduled work.
Customer called us for water pulling in crawlspace. After our initial evaluation. We found a rotted out section of cast-iron gave customer options for repair. Customer wanted repair and PRV done at the same time. Will return tomorrow to complete scheduled work.
Braulio C.
Braulio C. Checked in
Customer called us for water pulling in crawlspace. After our initial evaluation. We found a rotted out section of cast-iron gave customer options for repair. Customer wanted repair and PRV done at the same time. Will return tomorrow to complete scheduled work.
Doraville, GA 30360
Review
Thumbs up 5star
Ben - Doraville, GA 30340
Tim C.
Tim C. Checked in
Replaced a old solder joint with new propress fitting
Doraville, GA 30340
Review
Two times had emergencies. Response was swift. Not the cheapest but Ive tried cheap and Chen quality wins hands down. Thanks!
Helen Sempira - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Helen! We appreciate your recognition of our swift response and quality service. We invest a lot in our training, development, and equipment and we are glad to hear that quality is felt! Your support means a lot to us!

Review
Much love and thanks to Chen Plumping for quick, efficient and precise work. Emergency backup on Friday night (4.17.26). Otto, Tim (the man himself!) & Team worked tirelessly all day Saturday until it was fixed. It was a much bigger fix than initially thought, they were short-handed, and there were several other emergencies nearby, but they worked us in and took care of everything with a smile - as though it were no biggie. THANK YOU MR. CHEN! Atlanta area: please consider Chen Plumbing for your plumbing needs big and small. All their great reviews are well deserved. This review is only for the most recent and largest job, but we have relied on Chen Plumbing for years, for all expected repairs. Never have let us down.
Heather Almond - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Heather, for your kind words! We truly appreciate your trust in us over the years and are glad to hear that the team here at Chen could assist you efficiently, even under pressure. Your support means a lot!

Clogged kitchen sink drain , pipe was not installed correctly and undersized as well , replaced pipe from kitchen to crawl space with 2” pvc thru floor, new p trap and AAV , also replaced a water filter cartridge as courtesy no charge 
This job is 2 years warranty
Clogged kitchen sink drain , pipe was not installed correctly and undersized as well , replaced pipe from kitchen to crawl space with 2” pvc thru floor, new p trap and AAV , also replaced a water filter cartridge as courtesy no charge 
This job is 2 years warranty
Tim C.
Tim C. Checked in
Clogged kitchen sink drain , pipe was not installed correctly and undersized as well , replaced pipe from kitchen to crawl space with 2” pvc thru floor, new p trap and AAV , also replaced a water filter cartridge as courtesy no charge This job is 2 years warranty
Doraville, GA 30340
Tim C.
Tim C. Checked in
Leak through plastic tapped on tile wall, tile is not fixed yet
Doraville, GA 30340
Review
Simeon came out to my home to assist me with two leaks coming from two bathrooms. He was honest and knowledgeable and told me what he would do before he went to work on it. Pricing was fair as well! I would definitely recommend this company for your plumbing needs!
Niteecha Gill - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Niteecha! We're glad to hear that Simeon provided you with honest and knowledgeable service. We appreciate your recommendation and look forward to helping you with any future plumbing needs!

Review
Simeon came out to my house and was honest, friendly and knowledgeable. He gave me the run down on everything that he was going to do before he did it. I had two separate leaks from two different bathrooms and he was able to assist me with both leaks. I would definitely recommend him and this company for your plumbing needs!
Teecha - Doraville, GA 30340
Customer stated that both shower were leaking down to floor below. Stated to customer that we will need to cut Sheetrock to access plumbing to see what is leaking and customer agreed. Went ahead and cut Sheetrock in 3 three places. For one tub found tub had big crack in middle which caused water to leak to floor below. For other shower found that leak was coming from trim pieces from shower so went ahead and Recaulked. Stated to customer not to use shower with crack in it and to also wait about 12 hours before using other shower to give caulk time to dry. Also contacted provision and they will be coming out later today to look at water damage. Cleaned up work area. Chen plumbing isn’t responsible for sheet rock repair.

Also water heater is from 2016 and recommend to customer to have it replaced due to age and it’s coming up to the end of its life expectancy. Also water pressure is right under 80 psi and Prv valve will need to be found and replaced.
Customer stated that both shower were leaking down to floor below. Stated to customer that we will need to cut Sheetrock to access plumbing to see what is leaking and customer agreed. Went ahead and cut Sheetrock in 3 three places. For one tub found tub had big crack in middle which caused water to leak to floor below. For other shower found that leak was coming from trim pieces from shower so went ahead and Recaulked. Stated to customer not to use shower with crack in it and to also wait about 12 hours before using other shower to give caulk time to dry. Also contacted provision and they will be coming out later today to look at water damage. Cleaned up work area. Chen plumbing isn’t responsible for sheet rock repair.

Also water heater is from 2016 and recommend to customer to have it replaced due to age and it’s coming up to the end of its life expectancy. Also water pressure is right under 80 psi and Prv valve will need to be found and replaced.
Simeon R.
Simeon R. Checked in
Customer stated that both shower were leaking down to floor below. Stated to customer that we will need to cut Sheetrock to access plumbing to see what is leaking and customer agreed. Went ahead and cut Sheetrock in 3 three places. For one tub found tub had big crack in middle which caused water to leak to floor below. For other shower found that leak was coming from trim pieces from shower so went ahead and Recaulked. Stated to customer not to use shower with crack in it and to also wait about 12 hours before using other shower to give caulk time to dry. Also contacted provision and they will be coming out later today to look at water damage. Cleaned up work area. Chen plumbing isn’t responsible for sheet rock repair. Also water heater is from 2016 and recommend to customer to have it replaced due to age and it’s coming up to the end of its life expectancy. Also water pressure is right under 80 psi and Prv valve will need to be found and replaced.
Doraville, GA 30340
Customer had kitchen sink reglue and resealed. Reconnected traps to garbage disposal and basket strainer. No leaks after work completed
Customer had kitchen sink reglue and resealed. Reconnected traps to garbage disposal and basket strainer. No leaks after work completed
Alex R.
Alex R. Checked in
Customer had kitchen sink reglue and resealed. Reconnected traps to garbage disposal and basket strainer. No leaks after work completed
Doraville, GA 30340
Review
Leaking toilet or pipe flange that caused floor/tile damage in bathroom
David Lansdell - Doraville, GA 30340
Response from Chen Plumbing:

Thank you for your feedback, David. We're sorry to hear about the issue with the leaking toilet or pipe flange. Your experience is important to us, and we appreciate you bringing this to our attention.

Review
Chase and helper did a great job of explaining what's going on with toilet leak and offered up front solution
David - Doraville, GA 30340
Water leak upon arrival, customer stated he noticed water dripping in the crawlspace from the toilet. After turning water on to the toilet it began to leak out of the toilet causing water damage. Informed customer the toilet had cracked and that’s where the water was coming from. Informed customer we could replace the toilet or install a customer supplied toilet. Also found a lead flange informed customer we could replace the section of lead as well as cast iron. Gave customer estimate to install customer supplied toilet as well as replacing the flange from the bottom. I collected for pulling the toilet and applied what the customer paid today towards the next repair after provision comes out. Left toilet pulled and provision will be in contact
Water leak upon arrival, customer stated he noticed water dripping in the crawlspace from the toilet. After turning water on to the toilet it began to leak out of the toilet causing water damage. Informed customer the toilet had cracked and that’s where the water was coming from. Informed customer we could replace the toilet or install a customer supplied toilet. Also found a lead flange informed customer we could replace the section of lead as well as cast iron. Gave customer estimate to install customer supplied toilet as well as replacing the flange from the bottom. I collected for pulling the toilet and applied what the customer paid today towards the next repair after provision comes out. Left toilet pulled and provision will be in contact
Chase B.
Chase B. Checked in
Water leak upon arrival, customer stated he noticed water dripping in the crawlspace from the toilet. After turning water on to the toilet it began to leak out of the toilet causing water damage. Informed customer the toilet had cracked and that’s where the water was coming from. Informed customer we could replace the toilet or install a customer supplied toilet. Also found a lead flange informed customer we could replace the section of lead as well as cast iron. Gave customer estimate to install customer supplied toilet as well as replacing the flange from the bottom. I collected for pulling the toilet and applied what the customer paid today towards the next repair after provision comes out. Left toilet pulled and provision will be in contact
Doraville, GA 30340
Water leak upon arrival. Customer stated he noticed water in the garage coming down the wall. After looking and making sure everything in the kitchen was dry went into crawlspace and ran sink and dishwasher. Noticed no leaks and everything was dry in the crawlspace. Went on roof to make sure old vent stack was capped. Found that an animal had broken through the middle of the vent stack, informed customer that this could be the cause of the issue and the cap would need to be replaced. Gave customer estimate, customer declined estimate. Customer chose to go with a membership
Water leak upon arrival. Customer stated he noticed water in the garage coming down the wall. After looking and making sure everything in the kitchen was dry went into crawlspace and ran sink and dishwasher. Noticed no leaks and everything was dry in the crawlspace. Went on roof to make sure old vent stack was capped. Found that an animal had broken through the middle of the vent stack, informed customer that this could be the cause of the issue and the cap would need to be replaced. Gave customer estimate, customer declined estimate. Customer chose to go with a membership
Chase B.
Chase B. Checked in
Water leak upon arrival. Customer stated he noticed water in the garage coming down the wall. After looking and making sure everything in the kitchen was dry went into crawlspace and ran sink and dishwasher. Noticed no leaks and everything was dry in the crawlspace. Went on roof to make sure old vent stack was capped. Found that an animal had broken through the middle of the vent stack, informed customer that this could be the cause of the issue and the cap would need to be replaced. Gave customer estimate, customer declined estimate. Customer chose to go with a membership
Doraville, GA 30360
Returned to replace Sloan flush valve and replace old 40 gal electric lowboy. Replaced old flush valve and toilet is now working properly. Installed new 38 gal Rheem electric lowboy, new expansion tank, pan, and a new shutoff valve. Left the old ball valve due to the main shutoff valve being really old and not in great condition. Turned water back on to check for leaks and found no leaks. Fired up water heater and made sure it was getting power. Toilet is now flushing and the water heater is now fired up and working properly. No leak upon departure
Returned to replace Sloan flush valve and replace old 40 gal electric lowboy. Replaced old flush valve and toilet is now working properly. Installed new 38 gal Rheem electric lowboy, new expansion tank, pan, and a new shutoff valve. Left the old ball valve due to the main shutoff valve being really old and not in great condition. Turned water back on to check for leaks and found no leaks. Fired up water heater and made sure it was getting power. Toilet is now flushing and the water heater is now fired up and working properly. No leak upon departure
Chase B.
Chase B. Checked in
Returned to replace Sloan flush valve and replace old 40 gal electric lowboy. Replaced old flush valve and toilet is now working properly. Installed new 38 gal Rheem electric lowboy, new expansion tank, pan, and a new shutoff valve. Left the old ball valve due to the main shutoff valve being really old and not in great condition. Turned water back on to check for leaks and found no leaks. Fired up water heater and made sure it was getting power. Toilet is now flushing and the water heater is now fired up and working properly. No leak upon departure
Doraville, GA 30340
Commercial toilet not working and water heater leaking upon arrival. After looking at the water heater found it to be rusted out at the bottom. Informed customer we could not repair the water heater but we could replace it. Also informed customer the Sloan valve would need to be rebuilt to make the toilet work properly. Gave customer estimate for both, customer is reaching out to higher ups to get approvals before starting any work.
Commercial toilet not working and water heater leaking upon arrival. After looking at the water heater found it to be rusted out at the bottom. Informed customer we could not repair the water heater but we could replace it. Also informed customer the Sloan valve would need to be rebuilt to make the toilet work properly. Gave customer estimate for both, customer is reaching out to higher ups to get approvals before starting any work.
Chase B.
Chase B. Checked in
Commercial toilet not working and water heater leaking upon arrival. After looking at the water heater found it to be rusted out at the bottom. Informed customer we could not repair the water heater but we could replace it. Also informed customer the Sloan valve would need to be rebuilt to make the toilet work properly. Gave customer estimate for both, customer is reaching out to higher ups to get approvals before starting any work.
Doraville, GA 30340
Review
Dawson and Austin provided a very professional experience with our hot water heater and toliet replacement
Richard Angel - Doraville, GA 30360
Response from Chen Plumbing:

Thank you, Richard! We're glad to hear that Dawson and Austin provided you with a professional experience during your hot water heater and toilet replacement. Your feedback is greatly appreciated!

Review
Scott Long - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Scott, for taking the time to leave a review. Your feedback is appreciated!

Review
Cody was professional and helpful and quickly diagnosed and addressed the issue. Highly recommended.
Scott - Doraville, GA 30340
Review
Thank you Shane for doing a great/professional job for us!
Richard Washington - Doraville, GA 30360
Response from Chen Plumbing:

Thank you for taking the time to say that. Shane takes a lot of pride in his work and doing things the right way, so this will mean a lot to him. We appreciate you trusting us and we’re here anytime you need us.

Review
Shane came out and did a thorough assessment of my issue and provided a clear path forward. The work was done very timely and professionally.
Richard - Doraville, GA 30360
Review
Braulio and his assistant David are perhaps the best home service people my Husband (Dennis) & I have ever experienced. They were professional, courteous, patient, and performed OUTSTANDING work in less than ideal conditions. You can bet that Dennis & I will be using and recommending Chin Plumbing to all of our friends and neighbors! And especially thank you to Braulio and David for being such outstanding and customer focused professionals!
Lynda - Doraville, GA 30340
Review
Shane was great. Explained everything to me and had good experience with older homes. I highly recommend.
Wendy - Doraville, GA 30340
Review
Randall Jordan - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Randall, for taking the time to leave a review. We appreciate your support!

Review
Shane was great Explained everything A+ all around
Lorraine - Doraville, GA 30340
Review
Shane did a great job. Was very knowledgeable and professional. Would request him again for any further work needed.
Jeff B - Doraville, GA 30340
Review
Shawn is extremely knowledgeable and provides great customer service!
Steve - Doraville, GA 30340
Review
Fantastic service! Very detailed and helpful
Richard - Doraville, GA 30340
Review
We had water leaking from right by our meter all day yesterday. The county didn’t make it out until 7:15pm to tell us it wasn’t in their purview. We frantically called TE but the soonest they could come was the next morning (after water had already been flowing all day). Luckily, Tim Chen responded and made it out to us within a a couple of hours of us contacting him. He resolved the issue within an hour or so. It was late and we were so grateful that he came out to take care of it instead of leaving it gushing all night. We will definitely stick with them for future plumbing needs.
Ben - Doraville, GA 30340
Review
We had an apparently hard to fit bathtub pipe and multiple plumber visits had us buying several different replacement tub spouts, none of which would work. Finally, Tim Chen came out and fixed it with the original hardware. We can finally shower and can return the other three items for a refund! Woo hoo! Thanks, Tim
Tracy - Doraville, GA 30340
Review
Chase and Christian did a great job and very quickly. Much appreciated.
Michael - Doraville, GA 30340
Review
Not the cheapest and not the most expensive, but they always do a great job, I call them anytime I have a residential plumbing issue
John Dye - Doraville, GA 30340
Response from Chen Plumbing:

Thank you for sharing this, John. We are glad you continue to call on us and that our work has earned your trust over time. We are always here whenever you need help.

Review
Very happy with our experiences with Chen Plumbing. Found a plumbing company we can trust.
Andrew Strain - Doraville, GA 30340
Response from Chen Plumbing:

Thank you for the review, Andrew. We are really glad you feel you can count on us and that your experiences have been positive. We are always here whenever you need us.

Review
Great customer service. Very polite and knowledgeable.
Andy - Doraville, GA 30340
Review
I love Chen plumbing. They are always friendly and do an amazing job. Thank you!!
Jae - Doraville, GA 30340
Review
I have always been pleased with Chen Plumbing- and today was another great experience. Professional, courteous, and informative every step of the way.
Mike - Doraville, GA 30340
Review
Very professional informative time efficient
Laura - Doraville, GA 30340
Review
Simeon was awesome and very helpful. Highly recommend !
Nick - Doraville, GA 30340
Review
Tim did a great job working the problem and getting to a solution.
Chris - Doraville, GA 30360
Review
Fantastic job thanks
Keith - Doraville, GA 30360
Review
Great timely service. Technicians were polite and friendly.
Kathy - Doraville, GA 30340
Review
i was informed given several things i could do to fix my problem the chose was mind.
arline durmer - Doraville, GA 30340
Response from Chen Plumbing:

Arline, thank you for your review. We’re glad our team could give you options and let you choose what worked best for you.

Review
I called Chen plumbing on Saturday afternoon for kitchen sink not draining. Kevin was able to come out Sunday morning, did a great job on the stubborn cligged pipes, and left my sink draining beautifully. Five stars.
Jenna May Kim - Doraville, GA 30340
Response from Chen Plumbing:

Jenna, thanks for calling us on a weekend and for the five stars. Kevin will be glad to hear this.