Plumbers in Duluth, GA

Customer stated that there was a leak coming from chandelier and bathroom on main floor. Recommended to customer to have sheet rock cut and ceiling. Customer agreed and went ahead and cut sheet rock to inspect. Found that leak is coming from Jacuzzi tub in bathroom above. Send it to customer that we do not work on Jacuzzi tubs. Also inspected water lines going up to tub fixture and also drain and didn’t notice any leaks from those points at this time. Cleaned up work area. Recommended reliable restoration to come out. Also, Chen plumbing is not responsible for sheet rock repair.

Replaced garbage disposal in kitchen sink. Tested to ensure a leak free installation. Left quote for vanity.

Replaced customer supplied cartridge in master bathroom shower. No further issue.

We install 3/4 Flo by Meon , remove and correct two special one piece toilet piping from bathroom to crawl space , replaced disposal with 3/4 hp type and new pipe from kitchen thru floor to crawl space with new p trap and AAV installed .

Quoted different things today , new toilet , flo by Meon

Came out for a leak showing up in the ceiling. Found it was due to a busted polybutelene supply line. Received approval to repair. While testing water pressure I found the water heater was from 2014 and had a leak on the tank slowly leaking into the pan. Customer elected to just replace the water heater and I replaced the supply lines at no charge. Replaced water heater, pan, and expansion tank. Tested to ensure proper function and a leak free installation.

Customer contacted us due to a bubbling toilet after a thorough investigation. We found that the hall toilet line was clogged. We presented the customer with options and they chose to have the toilet pulled and reset along with cabling drain line and performing a camera inspection to identify any underlying sewer line issues upon completion of the work we discovered a major belly beneath the toilet area. The line was fully unclogged and tested, and everything is now functioning properly however, due to the underlying issue the line will more than likely clog again. The customer requested an estimate for a permanent solution which we will provide via email.

Customer stated that they were having pressure issues. Tested pressure pressure was at 60 psi but as soon as a fixture was turned on pressure will drop over 40 pounds. Recommended to customer to have PRV replacing customer agreed. Removed existing PRV and furnish installed new PRV. Tested and no leaks were present at this time. Set pressure to about 60 psi and had customer run water and pressure was staying consistent. Also had customer run water throughout the home and customer stated that water pressure is staying constant. Cleaned up work area. Also, water heater was recently replaced, and the thermal expansion tank wasn’t supported properly. Recommended to customer to have thermal expansion tank properly supported and will estimate to do so.

Remove existing toilet and haul away. Furnish and install new American standard toilet. If flange is broken and needs repair/replacement there will be an additional charge. Tested and no leaks present. Caulked around base of toilet. Cleaned up work area.

Customer had leak on line going to irrigation. dug down to find leak. Cut out section and made repair. Waited for glue to dry, check for leaks, and backfilled hole. Noted to customer about high pressure.

Did camera inspection from outside cleanout. Located break in line with root intrusion at a depth of 7’ 6”. Left quote options to repair.

Came out for a customer supplied garbage disposal. They also mentioned they were getting a sewer smell randomly at the sink. Found this was due to the drain being s trapped under the sink. Tested water pressure as part of standard home inspection, found water pressure was at 150 psi. We replaced PRV in may of 2024, but it was out of warranty. PRV failed due to excessively high pressure from the city. Recommended we replace PRV but also install high pressure PRV prior to the standard regulator to ensure this does not happen again. Replaced garbage disposal and tested to ensure proper function and a leak free install. Drilled drain out of fitting flush with the wall. Repiped without the s trap. Installed new p trap. No further issue at this time.

Remove existing tankless and Haul away. Furnished and install new tankless outdoor unit and reconnect water and gas line. This will be for a Rinnai tankless Tested and everything was working as it should and no leaks were present at this time

Customer stated that toilet was backed up, used auger to clear stoppage tested by flushing toilet several times and toilet was flushing as it should without backing up. Chen doesn’t warranty drain stoppages.

Upon arrival customer stated the shower was not draining. I informed the customer that it is most like hair that is making the shower drain slow. Gave customer estimate. Customer approved estimate. I ran my hand held snake and pulled back hair. Tested system and system is working properly with no leaks or issues.

Emergency plumbing repair , fixed busted pipe for main water line in crawl space , turned water back on , checked pressure as well , 50 psi .

Plumbing

Customer had a toilet that was clogged in the primary bath on the main floor. Ran water in adjacent lavatory sink and bathtub to ensure it wasn’t a branch stoppage. Determined it was isolated to the toilet. Customer also had a water stain in his garage that was right below a toilet in the upstairs bedroom. Found the toilet was wobbling and recommended a pull and reset as the first step. Pulled and reset the toilet. Noted a small either scratch or crack in the flange that doesn’t affect the bolts ability to hold the toilet in place. If the leak persists then replacement may be necessary. Made customer aware that the pull and reset is the first step and if any additional steps are needed the work necessary can be done to correct the stain in the ceiling. Augured the toilet in the primary bath and cleared the stoppage. Adjusted the fill height of the fill valve in primary bath to allow for a better flush. Tested all work to ensure proper function and no leaks. None were found at this time

Customer main level hallway, bathroom toilet is backing up and overflowing. Also leaking at the base of the toilet where the wax ring are. It’s leaked down to the basement below. Try to clear it out with the flex shaft, the water came down a little bit and the septic tank is full. I recommended customer to have the septic tank to be pump out as soon as possible.

Quoted two jobs in basement today , new pump system and install new faucet customer supplied

Psi on home was approximately 150. Customer had had multiple hose blowout from back hose Bibb. Check pressure at multiple locations and trace back lines to ensure pressure was that high. Offered to install high-pressure PRV and regular PRV in sequence. Customer declined initial option and opted for regular PRV replacement with no warranty. Pressurized system slowly and tested for leaks. PSI approximately 54 currently.

In crawlspace, remove existing CPVC cold waterline that’s running to tankless water heater and replaced with pex pipe. Installed new waterline and tested no leak for present this time. Water heater was still not working. Will estimate to install new tankless water heater.

Customer stated that they needed shut off valve installed behind fridge. Gave customer quote to do so and customer agreed. Installed new shut off valve behind fridge and tested and no leaks were present at this time cleaned up work area.

Customer pulled hose bib in the back from wall because is CPVC pipe and not secured well , today we cut drywall inside bedroom replaced hose bib and secured to the wall and installed small 6x 9 access panel .

Plumbing