Check Out Our Work in Dunwoody GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Dunwoody, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Dunwoody, GA.
Recent Jobs and Reviews in Dunwoody, GA
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Job Locations and Reviews
Sent estimates to scope drain lines . Toilet is constantly getting clogged and overflowing . Toilet will have to be pulled in order for us to scope drain lines with camera and inspect what’s going on . If there is a soft clogg we will clear is with machine , or if there is a problem with the drains we will quote to repair . Could be the toilet that’s old and doesn’t have strong flush as well
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Clogged washing machine drain , found old cast iron pipe and p trap is bad and we replaced pipe with pvc in crawl space , customer did not want replace old washing machine because she doesn’t want drywall to be open behind washing machine .
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Quoted 3 three jobs
Replaced 40 gallon electric water heater in mechanical room
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Fireplace
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Installed three-quarter inch PRV
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Install owner furnished toilet, replace Hosebib shutoff, replace whole home shutoff, and repair utility sink drain
We had water leaking from our front yard after a freeze. We expected a big price tag and lot of digging in the yard (maybe after it thawed a few days later). We were very pleased that Juan opted to do a full investigation of our pipes as they entered and exited the house and meter. He found an old unused irrigation line and checked that without any digging! The problem was solved in an hour, he capped it to prevent further issues, and the cost was a fifth of what we feared. We were very grateful and impressed by his professionalism. The company themselves were responsive, understood the urgency, and were easy to schedule with. They even sent a picture of the technician coming out so we felt secure when he arrived.
Hey Tambryn, thank you so much for sharing your experience! We’re thrilled to hear that Juan’s thorough approach and professionalism made such a positive impression. It’s always our goal to find the best and most efficient solution for our customers, and it’s great to know he was able to resolve the issue so quickly and cost-effectively for you. We’re also glad you found the scheduling process smooth and felt secure with the technician notification—we know how important peace of mind is during situations like this. Your kind words mean the world to us, and we’re grateful to have been able to assist you. If you ever need anything in the future, don’t hesitate to reach out. Stay warm and take care!
We had water leaking from our front yard after a freeze. We expected a big price tag and lot of digging in the yard (maybe after it thawed a few days later). We were very pleased that Juan opted to do a full investigation of our pipes as they entered and exited the house and meter. He found an old unused irrigation line and checked that without any digging! The problem was solved in an hour, he capped it to prevent further issues, and the cost was a fifth of what we feared. We were very grateful and impressed by his professionalism. The company themselves were responsive, understood the urgency, and were easy to schedule with. They even sent a picture of the technician coming out so we felt secure when he arrived.
Capped irrigation system
Very nice nice guys, very efficient and professional
Customer supplied faucet upon arrival. Customer purchased a wide spread kitchen faucet. Gave customer estimate to install faucet customer approved estimate. Installed new widespread kitchen faucet. Tested system, system is rocking with no leaks or issues.
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Mainline blockage, roots. They are selling house and don’t want to repair the break in the line. Had to pull toilet inside house.
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We fixed leak at 1/2 “ black union and pipe , replaced old gas shut off valve and section of pipe today , tested . No more leak .
Replaced 50 gallon gas water heater in basement
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Installed customer supplied widespread lavatory faucet in master bathroom. Investigated leak coming from refrigerator. All icemaker line connections are good and refrigerator is leaking internally. Advise customer on next steps for potential refrigeration replacement. Customer had 5% off discount coupon.
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Plumbing
Water heater leaking upon arrival. Customer wanted a quote for tankless and a regular tank. Gave customer estimate customer decided to go with 50 gallon gas water heater and PRV. Customers pressure was reading 110 psi on back hose Bibb. Installed new 50 gallon gas water heater in basement with new pan, thermal expansion tank. Installed new PRV and set pressure to 65 PSI. Tested all systems, systems are working and water heater is fired up with no issues or leaks.
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Plumbing
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Customers water pressure is exceeding 80 psi. Thermal expansion tank is undersized for 100 gallons of hot water. Main shut off valve is leaking in ceiling. Replace all items and bring up to code.
Shower drain clogged and right side of double vanity clogged. Customer stated they tried to clear drain themselves and couldn’t get it. Gave customer estimate to clear both drains. Customer approved estimate. Cleared shower drain and pulled back chunks of hair. Pulled pop up assembly on right side of vanity to find build up on stopper. Tested both drains, they are draining and working with no issues or leaks.
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Plumbing
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Replaced corroded galvanized pipes with PEX. Cut out old pipes using reciprocating saw. Installed Uponor PEX-a tubing with ProPEX expansion fittings. Used Milwaukee M12 ProPEX expansion tool for connections. Installed new quarter-turn shutoff valves. Pressure tested system to 100 PSI for 15 minutes. Insulated hot water lines with foam pipe insulation.
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Cleared main sewer line blockage. Used RIDGID K-7500 drum machine with 3/4" cable and spear head attachment. Navigated through 4" clay pipe to remove tree root intrusion 50 feet from cleanout. Verified clear line with RIDGID SeeSnake camera. Applied RootX foam to inhibit future growth. Restored normal drain flow to all fixtures.
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Left quote for leak search
Cleared a clogged shower drain and, to ensure thorough cleaning, poured sulfuric acid down the drain to break up any remaining debris. This method helps prevent future blockages and ensures smooth water flow.
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Have to get roots out before we can give accurate quote for line replacement. High likelihood that line is going to cross under the driveway. Jetter roots out of terracotta pipe. Left quote to replace sewer line. Tie in spot in transition from terracotta to concrete right before driveway.
Dawson was very knowledgeable and professional. Outside of the work he and Chen Plumbing completed, we also discussed various future projects I want done and pros and cons of different options. Highly recommend them for your plumbing needs.
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Replaced water service, 2 hose bibs, PRV, minor reroute inside basement
Excellent
On time, knowledgeable, courteous, and did a great job. I'd be glad to have them back at my house again.
Cody was professional, clean, and explained things, and performed the work. Took time to pre-plan the fittings before cutting in, minimizing my downtime. Took pictures along the way and walked me through them in the end.
Matt showed up on time, spent all the time needed to diagnose the problem, even gave me additional advice without charge on a different problem. This guy is great. Hire him!
Thank you for your kind words and for trusting us with your needs! We're glad to hear that Matt provided you with excellent service and went above and beyond to help you out. We appreciate your recommendation and look forward to assisting you in the future!
Matt was great. Knowledgeable and answered all my questions.
We're so glad you had a positive experience with us. Thank you for your kind words and support.
Max did a thorough, efficient job. We are so pleased with his work. Max went above and beyond for us.
It was a simple solution to a puzzling problem where no water was coming out of the shower. He figured it out quickly and got everything working in no time flat.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Great job. Crew was on time and very efficient. Thanks
Excellent service., understandable explanation of problem & solution
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
Erik was very detailed, meticulous and a perfectionist. My husband and I were very impressed with his work.