Plumbers in Dunwoody, GA

Washing machine cast iron p trap rusted shut. Replaced trap, standpipe, and washing machine box. Tested to ensure proper function. Left quote for water heater as it is from 2014.

Found hot side angle stop on right hand lavatory in the master bath was leaking from the packing nut. valve appeared to be original to the home. found left-hand side sink in hall bathroom had a pop-up assembly that was stuck. homeowner wanted to replace both so they would match that. found a toilet in the basement was rocking and leaking from the tank to bowl seal. spoke with homeowner and let him know It was going to be a cheaper option to replace the toilet vs repairing the 10-year-old toilet that was currently in place. found pressure regulator in the basement was showing signs of a leak. main shut off for the home was a gate valve. gave homeowner price to replace the pressure regulator with new quarter turn ball valve, a new toilet in the basement, Replace both pop-up assemblies and upstairs hall bath, and replace the hot side angle stop on the right hand master bath lavatory. homeowner approved estimate. Performed all work with no leaks or failures at time of service.

Upon arrival customer stated the garbage disposal was making loud noise. Tested the garbage disposal and it was making a loud noise. Informed the customer that I can try to see if it is jammed but it most likely will need to be replaced. Gave customer estimate to unjam the garbage disposal. Customer approved estimate. I tried unjamming it and it did no fix the noise so I informed the customer we would have to replace it. Gave customer estimate to replace garbage disposal. Customer approved estimate. Took out old garbage disposal and installed a new garbage disposal. Tested system and system is working properly with no leaks or issues.

Found a pinhole on copper line at the main water supply to the house before the pressure regulator in the basement. gave homeowner price to repair line. Homeowner agreed. Homeowner had access in another room to access the main in the ceiling. Cut damaged waterline out. Replaced with pex. tested with no leaks or failures at repair at time of service. Educated homeowner about pinholes in Copper waterlines. Advised homeowner to just monitor the rest of the home for any signs of other leaks due to the deteriorating copper. The copper I was able to visually assess in the basement did not look heavily damaged. Homeowner does have a water softening system installed.

Customer stated that there was a leak coming from the ceiling. Found that there was a small drip coming from solder joint. Shut water off to home a drained down system. Cut out section of 3/4 in copper pipe and replaced. Turned water back on and tested. No leaks. Cleaned up work area.

Customer had widespread lavatory faucet that was leaking from the handle. Replaced both hot and cold cartridges. Tested work to ensure proper function and no leaks, none were found (video attached).

Routine water heater maintenance completed in Dunwoody today. Drained tank and removed significant sediment buildup that was reducing efficiency. Tested heating elements, replaced anode rod, and checked temperature settings. Water heater maintenance extends unit lifespan and improves performance significantly. Chen Plumbing's water heater maintenance service keeps Dunwoody homes running efficiently. Customer noticed immediate improvement in hot water recovery time and temperature consistency.

Leaking sharkbite fitting underground removed , replaced with pro press and pex fitting

Plumbing

Fixed running toilet

Replaced hose bib, bled air out of line, everything is working properly.

Customer had been told that her water heater was leaking and needed to be replaced. Upon inspection, found no signs of the heater leaking. Informed customer of this and made customer aware that while the heater isn’t leaking, it is nearing the point of proactive replacement. The manufacturer date was January 2016 and heaters have an average lifespan of 8-12 years. Customer opted to move forward with the proactive replacement. Installed a new 50 gallon gas heater with a new pan and thermal expansion tank. Reconnected to the existing gas, water, and vent lines. Tested all work to ensure proper function and no leaks. Found no leaks on the water lines, and the vent lines were working properly. Found a gas leak from a bad flare connection on the gas line going to the water heater. Reflated the connection as a courtesy to the customer and left a quote to replace the soft copper line with trac pipe. Tested after flaring the connection again and found no additional signs of leaking. Left a quo

Replaced expansion tank. Increased water pressure to 75 psi. Repiped cold side of water heater to correct 2 minor leaks. Adjusted scald guard in upstairs guest bathroom. Left quotes for options for filtration system.

Shut down water to home at meter. Existing main shut off for home in basement area is post pressure reducing valve. Drain down potable water system and cut out main gate valve and three-quarter inch PRV. Replace in proper order with new three-quarter inch pro press ball valve before pressure reducing valve. Install Moen flow three-quarter inch on system as well. Pressurize system slowly and test for leaks. Chen plumbing is not responsible for wireless set up of flow by moen.

Kitchen trim work , faucet , disposal , dishwasher hook up with new 2” drain thru cabinet to basement hook up

Customer stated they wanted new water line. Landscapers ran new line and required us to tie in at the meter and inside home. Connected water line at the meter and to irrigation. Inside home we connected new water line to existing line. Turned on water and tested for leaks under pressure. Bleed air out of system as best we can. No leaks were present at this time. Used hydraulic cement around penetration hole. Cleaned up work area.

Customer that that they had leaking coming from master bathroom. Cut Sheetrock to trace back where leak was coming from and found it to be coming from master bathtub. Cap water lines going to tub and also installed new main house water shut off valve. Tested and no leaks were present at this time. Cleaned up work area.

Price is to furnish gas control valve under warranty and install for a 50% discounted labor rate (per Tim) to correct temperature fluctuations. 4/9/25 Returned and installed a new gas control valve for water heater under warranty replacement for the part. Tested work to ensure proper function and no leaks. None were found. Set temperature to around 115-125 degrees at tap and tested shower while other water was running to see if any issues were still occurring. Had customer feel the water while the tub was run to ensure there wasn’t a surge of hot water like was previously happening. Customer confirmed there wasn’t.

Customer mixing issues with a shower cartridge in the master shower. Also experience large temperature fluctuations. Replaced the Moen shower cartridge and tested. The mixing is correct but there is scalding risks when other water is run. The Moen valve doesn’t appear to be pressure balancing to allow hot and cold water to be distributed evenly. But the water is also abnormally hotter than it should be. Temperature tested a tub and the water was over 150 degrees hot. Diagnosed this as a gas control valve malfunction. Ordered a new part under warranty so there’s no charge for the part, and discounted install by 50% due to a lot of work being done in the home recently. Made customer aware that shower valve replacement may be necessary for a proper repair even after temperature is corrected. Also may need to address prv due to large pressure drop on system.

Roughed in drain, vent, and water for downstairs sink

Price is to replace cast line through wall to crawlspace where two inch line ties into 3 inch vertical pipe. Will also replace about 30 feet of 3 inch cast going from crawlspace door to just before two inch transitions for kitchen group. Also run new kitchen line through the floor and install new washing machine box with new trap through the floor to new 3 inch pvc line. All other connections besides the kitchen sink and washing machine will be cut and connected to below the floor. Customer is responsible for any repairs made to cuts in the drywall and floor that can’t be covered or put back. 4/7/25 Returned and removed all cast in crawlspace from where three inch vertical stack goes into ground all the way to the washing washing machine. Replaced all horizontal cast and capped both copper lines under the kitchen sink. Ran a new pvc line through the floor to the new 3 inch pvc. Capped the vent on the roof above the kitchen also. Ran three inch off horizontally from the kitchen tie in

Replace winterization valve and front hose bib as well as cutting out two saddle valves on three-quarter inch line and repairing.

Customer had a slow draining tub. Noted to customer age and condition of the waste and overflow for the tub, as well as cast pipe going into the crawlspace. Recommended replacing the waste and overflow as a first step. Replaced the waste and overflow as the first step and tested the tub. Drain is still slow. Recommended replacing the rest of the 2 inch to the crawlspace as the next step to get the drain working. Customer wasn’t able to commit to replacing the line right now, customer requested replacing the two turns on 45s before the vertical pipe to see, completed the cast repair. Tested work and drain was still backing up but took awhile. The next step is to replace the cast line into the crawlspace. Left quotes to perform that work, as well as two other options for replacing cast that had rust marks all the way to the kitchen where the drain line is rusting and closing back up, as well as a proactive price to replace the kitchen line and laundry line.

Leak in ceiling of kitchen. Cut Sheetrock behind tub and found leak at tub shoe. Tub shoe was initially installed handtight. Removed tub shoe to replace gasket and putty. Filled tub and allowed to sit for ten minutes to test. Drained tub and verified no leak.

Main line backed up to basement bathroom tub and toilet , removed toilet , snake cleared blockage , camera and found blocked by heavy paper like rag / wipe type material, also snaked tub drain from overflow plate .