Dunwoody, GA Plumbing Repair Services You Can Depend On
When you need reliable plumbing services in Dunwoody, GA, count on Chen Plumbing — a family-owned company proudly serving the metro Atlanta area since 1998. From water heater repair to sewer line replacement, our licensed team delivers fast, professional service backed by decades of local experience. Whether it’s a late-night leak or a planned upgrade, we make sure every job is done right the first time.
Call 678-621-6363 or contact us online today for fast, friendly service from Dunwoody’s trusted plumbing professionals.
FAQs About Plumbing Services in Dunwoody, GA
Yes! We provide same-day and emergency service for most plumbing issues, including leaks, clogs, and water heater failures.
Yes — we install and maintain tankless water heaters for Dunwoody homeowners looking for efficient, on-demand hot water solutions.
We proudly serve the entire North Atlanta area, including Brookhaven, Sandy Springs, Norcross, Tucker, and Chamblee.
Plumbing Repairs & Leak Detection
Our skilled technicians handle all types of plumbing repairs — from dripping faucets to slab leaks. We use advanced diagnostic tools to find and fix problems fast, preventing further water damage and wasted energy.
Common Plumbing Repair Services:
- Leaky faucets, showerheads, or toilets
- Running toilets or low water pressure
- Burst or corroded pipes
- Fixture replacements and supply line repairs
- Water line leak detection and pipe rerouting
Signs You May Need a Repair:
- Unexpected spikes in your water bill
- Wet spots or discoloration on walls or ceilings
- Musty odors or reduced water pressure
Water Heater Repair, Replacement & Maintenance
Hot water issues are no match for our Dunwoody plumbing experts. We repair, install, and maintain traditional tank water heaters and tankless systems for consistent comfort and efficiency.
We Service & Install:
- Gas, electric, and hybrid water heaters
- Tankless (on-demand) water heater systems
- Water heater expansion tanks and thermostats
- Temperature and pressure relief valve replacements
Common Signs You Need Service:
- Fluctuating water temperature or no hot water
- Rumbling or popping noises from your tank
- Rust-colored water or leaks near the base
Ask us about energy-efficient tankless upgrades to save space and lower utility bills.
Drain Cleaning & Hydro Jetting
Clogged or slow drains are more than an inconvenience — they can signal buildup deep within your plumbing system. Our professional drain cleaning services safely clear obstructions and restore full flow.
Our Drain & Sewer Cleaning Solutions Include:
- Hydro jetting for heavy grease or sludge buildup
- Drain snaking for kitchen, bathroom, and floor drains
- Camera inspections to locate recurring clogs
Sewer Line Repair & Replacement
A damaged sewer line can cause serious health and property concerns. Chen Plumbing offers camera inspections, trenchless pipe repair, and full sewer replacements to protect your Dunwoody home’s foundation and plumbing integrity.
We Specialize In:
- Sewer camera inspections and diagnostics
- Root intrusion and blockage removal
- Sewer line replacement for collapsed or aging systems
Water Line Repair & Replacement
When water pressure drops or leaks appear, your main water line may be the culprit. We provide comprehensive water line inspections, repairs, and replacements using durable, long-lasting materials.
Water Line Services Include:
- Leak detection for underground and slab leaks
- Main water line repair and rerouting
- New water line installations for remodels or expansions
Fixture Installation & Upgrades
Enhance your home’s comfort and appearance with professional fixture installation services. We install high-quality, water-efficient products for both kitchens and bathrooms.
We Install & Replace:
- Faucets, sinks, and showerheads
- Toilets and bidet systems
- Garbage disposals and dishwasher lines
- Utility sinks and hose bibbs
Why Upgrade?
- Reduce water waste and improve efficiency
- Update old fixtures to modern, sleek designs
- Prevent leaks caused by aging parts
Advanced Plumbing Services
Our technicians go beyond basic plumbing — offering specialized services to protect your home’s long-term performance.
Specialty Services Available in Dunwoody:
- Plumbing venting repair for proper air flow and drainage
- Hose bibb/spigot repair or replacement
- Septic-to-sewer conversions for city connections
- Hydro jetting maintenance for high-use systems
- Camera inspections to detect hidden issues early
Your Family-Owned Plumbing Team in Dunwoody, GA
At Chen Plumbing, we treat every customer like family. As a locally trusted, family-owned business, we’re committed to providing honest advice, upfront pricing, and dependable craftsmanship. From small leaks to full system replacements, our team delivers the care and expertise you deserve.
Call 678-621-6363 or contact us online today to schedule service in Dunwoody, GA and experience the difference of working with a family business that puts people first.
Recent Jobs and Reviews in Dunwoody, GA
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the plumbing services provided. Customers consistently express gratitude for the professionalism, expertise, and efficiency demonstrated by the technicians. Recurring themes include exceptional communication throughout the service process, with technicians keeping clients well-informed and explaining repairs clearly. Many reviewers highlight the quick response times and ability to handle urgent situations, often within hours or the same day, which customers found particularly impressive during plumbing emergencies. The technicians are frequently praised for their thoroughness, problem-solving abilities, and willingness to think creatively to find effective solutions that other service providers had overlooked. Integrity and honesty emerge as significant positive attributes, with customers expressing relief at finding trustworthy professionals who provide fair pricing and avoid unnecessary upselling. The friendly, polite, and respectful demeanor of the service team is consistently noted, contributing to a positive customer experience even during stressful situations. Reviewers also appreciate the quality of workmanship and attention to detail, with technicians taking pride in their work and ensuring jobs are completed properly. The overall tone conveys strong confidence in the company, with multiple customers indicating they plan to use the service again and recommending it highly to others.
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (43)
- Atlanta, GA (652)
- Austell, GA (3)
- Avondale Estates, GA (10)
- Braselton, GA (1)
- Brookhaven, GA (5)
- Buford, GA (3)
- Canton, GA (3)
- Chamblee, GA (25)
- Clarkston, GA (13)
- College Park, GA (9)
- Covington, GA (1)
- Cumming, GA (10)
- Dacula, GA (4)
- Decatur, GA (132)
- Doraville, GA (66)
- Douglasville, GA (2)
- Duluth, GA (40)
- Dunwoody, GA (31)
- East Point, GA (1)
- Ellenwood, GA (1)
- Fairburn, GA (1)
- Flowery Branch, GA (3)
- Grayson, GA (4)
- Johns Creek, GA (6)
- Jonesboro, GA (1)
- Kennesaw, GA (2)
- Lawrenceville, GA (36)
- Lilburn, GA (34)
- Lithonia, GA (8)
- Loganville, GA (2)
- Mableton, GA (2)
- Marietta, GA (41)
- Norcross, GA (104)
- Peachtree Corners, GA (11)
- Powder Springs, GA (6)
- Riverdale, GA (4)
- Roswell, GA (27)
- Sandy Springs, GA (15)
- Scottdale, GA (1)
- Smyrna, GA (10)
- Snellville, GA (9)
- Stockbridge, GA (1)
- Stone Mountain, GA (59)
- Stonecrest, GA (5)
- Sugar Hill, GA (5)
- Suwanee, GA (9)
- Tucker, GA (184)
- Union City, GA (1)
- Woodstock, GA (5)
Job Locations and Reviews
I love this company. Best customer service I have ever had from a plumbing company. They came out in the 4th of July like it was no big deal. Great communication.
Installed customer supplied toilet for downstairs bathroom
After calling and two hours later, I have a new water heater. Mr Chen and helper were so informative and professional. I will certainly tell all my friends and neighbors about their prompt and fantastic service.
Replaced a leaking 50 gas water heater with new Rheem heater , Pan , new shut off valve , new hose bib ball valve installed
Customer had a leaking shower head and a shutoff that needed replacement. Noted a cracked packing nut on hose bib shutoff. Replaced it also. Replaced prv due to high pressure, whole house shutoff, and Kohler cartridge. Tested all work to ensure proper function and no leaks. None were found.
Returned due to pop up not working properly. After inspection found pop up to not be connected to faucet puller. Informed customer we are not responsible for issue but resolved issue today at no charge. No warranty.
Customer had multiple things to address. Customer had a loose handle on the cold inside on main floor lavatory faucet 8n powder room. Pointed out to the customer that the handle was fused to the trim and replacement would be recommended. Customer stated if that is the case he would prefer to leave it as is. Inspected broken tub shoe, a malfunctioning Moen posi-temp shower cartridge in the primary bathroom, and customer had questions regarding the water heater. Gave customer pricing for all work discussed as well as a price for a functional whole house shutoff and replace leaking prv. Customer approved work for prv, cartridge repair, and tub shoe replacement. Will return for prv and shutoff replacement because the meter can’t be located and is under hoa managed landscaping. Customer will contact the city the mark the meter and will call to schedule work for the prv. Tested all work to ensure proper function and no leaks. None were found.
Upon arrival, customer stated they’re experiencing a dripping faucet in master bathroom, also wanting us to clean shower drain. Discovered that both hot and cold stopps for faucet are not working properly. Gave customer estimate to replace stops and replace cartridges. Customer approved estimate. Replace both hot and cold stops as well as hot and cold cartridge. Faucet working properly at departure. Also ran hand auger through shower drain. Shower drain is now clean.
I am a repeat customer that once again is very satisfied with the services offered by Chen Plumbing. Seth was very professional and courteous - pleasantly surprised, him being an Auburn guy. Kidding about that last part…
Upon arrival, customer stated they are wanting to replace upstairs hallway, bathroom toilet. Provided customer estimate to replace toilet. Customer approved estimate. Replaced toilet, with Western, normal height, elongated toilet. Also replaced emergency stop with quarter turn stop and new supply line. Tested toilet, toilet is flushing and not leaking at departure. Caulked base of toilet.
Shane was very helpful - he explained everything and did a great job
Install customer supplied toilet upstairs With a new handle brushed nickel For this customer, we came out to a toilet that would leak when flushed from the back of the toilet between the tank in the bowl. There had been multiple cracks on the toilet itself on the tank, some hairline cracks, which could be indicating the problem. However, the customer decided to purchase their own toilet for us to install it the Toilet that the customer went with was the Kohler highline arc toilet round we got that toilet installed we scraped off all the old wax installed some new closet bolts. In addition to that once that new toilet was properly installed we caulked around the toilet, installed the tank to the bowl with all the supplied hardware from Kohler Installed a new 16 inch braided supply line as part of the installation. The shut off valve works perfectly fine and to add to that we installed a new brush, nickel corky style lever to match the rest of the bathroom once installed there are no
Customer wanted to have water heater flushed. Went ahead and flushed water heater. While kicking off tmp it started to leak. Stated to customer that tmp needs to be replaced. Installed new tmp. Pressured water heater back up and tested tmp. No tmp is working and no leaks are present. Bleed air from hot water lines and relight water heater.
Replace customer supplied hose tested thoroughly no issues
Came out for a leak shower. Customer already had the after shut off at the meter when I got there. He approved us to replace the cartridge. Removed the trim and the Moen posi temp cartridge. Installed new posi temp cartridge. Turned the water back on slowly at the street. Tested to ensure proper function and a leak free installation. Water pressure tested at 50 psi. No further issue at this time.
Diagnosed leak at kitchen sink. Found pull out sprayer hose leaking in multiple places. Shut off water to faucet and removed hose. Replaced with new moen replacement hose and tested for proper operation. No leaks found after work completed
Customer had squeaking sound coming from toilet when running any water in the house. Offered full inspection of home customer wanted to address sound issue alone. Checked pressure, found pressure to be 80 psi. Gave customer options for repair/replacement in order to fix sound issue. Explain to Customer process of elimination to resolve issue if issue returns in fill valve of toilet, suggested minor rebuild for second step of resolving issue. Replaced three-quarter PRV in basement and set pressure to 60 psi. Check for leaks and proper function. Went over any and all reviewed work.
Dawson solved the problem in minutes!!
Came out for a clogged toilet. Homeowner directed me to powder room toilet where the bowl was full of paper and waste. When I arrived I flushed the toilet and the water went down. Homeowner said it was not doing that earlier. I flushed it multiple times and the water went down every time without fail. Believe the paper say in the toilet long enough that it broke apart and was able to be flushed. No further issue at this time.
Found back unisex restroom toilet clogged. Auger back unisex restroom toilet to clear blockage. Did not pull anything back. Flushed several times to test.
Diagnosed tub not draining in hallway bathroom. Ran snake and cleared stoppage. Thoroughly tested tub drain and is working properly. Also checked kitchen sink faucet handles. No issues found with faucet.
Quoted sewer repair and full replacement today
Water heater quote needed upon arrival. Customer is getting quotes on replacing the water heater in her condo since she is just moving in. Gave customer estimate to replace 48 gallon lowboy electric and adding a new pan, expansion tank, and shutoff valve.
For this customer, they had a handyman install a kitchen sink faucet for them and after that the garbage disposal started leaking so therefore I recommended we replace the three-quarter horsepower garbage disposal with its direct replacement or go back with a half horsepower or if the customer wants to supply it with different warranties and what not however the customer at this time wants to wait on it Because they have a appointment to get to this morning the water heaters from a liquidation store water heater does not carry any sort of warranty from was not able to check water pressure at this time. It’s just an estimate only.
Fixed upstairs bathroom shower valve hot water low pressure issue , clean faucet cartridge and inside the faucet valve , hot water side was clogged by old water heater sediment debris , recommend customer replace the old water heater to prevent happening again .
Customer had a toilet with a broken aqua piston that was running, customer had a 400 dollar water bill, and there there was a leak of unknown origin under basement lavatory faucet. During the safety inspection, found that the tankless hadn’t been flushed for around a year, recommended flushing the tankless again as it an annual necessity to maintain the system. I also found an uncapped water line that needs to be closed by another means than a shutoff. Checked the water meter and found no movement on the meter which makes the determination that there is no secondary leak causing the water bill to be high. Recommended a tankless flush, capping the open water line, fixing the leaking slip join in the basement drain, and rebuilding the toilet. Customer approved all work with the exception of the tankless flush. Adjusted the positioning of the weight on the pullout sprayer so that it doesn’t hit the pipe coming up and down when being used.
Faucet got debris in cold side. Back flushed faucet to remove debris. Tested and showed customer. No other issues at this time.
Diagnosed leak under master bathroom lavatory sink on right hand side of bathroom. Found found drain piping gasket had fail and caused water damage underneath sink and into garage ceiling as well as floor of bathroom. Removed failed drain piping underneath sink and installed new trap and new gaskets. Tested for proper operation. No additional leaks found after work completed. Recommend provision property restoration for water damage assistance.
Snake shower drain , discussed and signed up membership with. Customer
Installed new customer supplied garbage disposal, removed old one that was leaking. Upon work customer informed us that the hot side for kitchen faucet had low volume. Changed stop valves and found lots of build up there and in the supply lines. Also found kitchen faucet to be leaking. Shut off water and replaced hot and cold stop valves and installed new Chen provided kitchen faucet with new supply lines. Tested all work and no additional leaks found. Cleaned workspace
Chase and his helper were extremely nice, informative and very polite. Chase explained everything in detail and they were very professional and punctual. So pleased with them!!
I was referred to Tim Chen by a very reputable source. My expectations were exceeded, and that was without the opportunity to work with Tim. He has built Chen Plumbing into an amazing company. Shawn is the master plumber to assist my water in the wrong place situation. Shawn Bush was knowledgeable, personable, passionate about his work and genuine with his recommendations on what made sense immediately and for consideration in the future. Shawn was trained directly by Tim Chen—he shared that proudly with me and I saw the result of true employee satisfaction. I am very excited about my shiny new pipes—they were worth every penny because the experience was good and I have peace of mind.
We had a water heater break and they came out quickly, provided a fair quote and walked us through options. The service was great and they were very considerate and careful removing and installing a new water heater. Highly recommend.
Shawn was wonderful! Fixed the problem quickly, and explained everything clearly. Super friendly and professional, would definitely call again. Thank you so much for your time Shawn!
Excellent service
Great experience with Chen Plumbing with a leak issue associated with our dishwasher. The technician was superb. Patient and precise. Highly recommended.
Thank you, Patrick, for your wonderful feedback! We're glad to hear you had a great experience with our technician and appreciate your recommendation.
Second time dealing with Cody and this was better service than the last time, which was already very good. He is knowledgeable, patient and precise. Can't say enough good things about Cody.
quality expertise. very good customer service. good folk
I just want to thank Cody and Chien plumbing for doing a great quick job replacing a faucet and adjusting the heat and water pressure in my kitchen. Very professional service!
We've used Chen Plumbing twice now! Awesome service both times. Friendly, informative, and very professional. Braulio and Brylen both did a great job. We had a new water put in, our main supply valve replaced, and a rough in shower/tub valve replaced. I've already recommended them to our downstairs neighbors.
Really glad Braulio and Brylen got everything working just the way you wanted, Chris. Thanks for the 5 stars and for spreading the word!
Excellent Service
Fast response time and professional
Dawson was quick to diagnose my issue and quick to fix. Super nice dude as well.
Highly professional. Great work.
Anthony was very thorough and explained everything. He even had to do a 'surprise" repair I have been very pleased with all the plumbers I have used from Chen
Thank you Nancy! We're really glad it was a great experience. We look forward to helping you again anytime!
We can't say enough great things about our experience with Cody B! He recently completed a big 4 day project at our house and truly went above and beyond. From start to finish, he was hardworking, incredibly nice, and always made sure to check in and communicate clearly every step of the way. He was fair with pricing, super knowledgeable, and you could tell he genuinely cared about doing the job right and looking out for us. It's rare to find someone who combines professionalism with that level of care and integrity — but he’s the real deal. If you’re looking for someone who knows what they’re doing and treats your home like it’s their own, this is your guy. Can’t recommend him enough. He’s the man!
Needed to replace old outdoor faucet suddenly and Matthew from Chen plumbing did it along with another copper pipe repair quickly and professionally. My only regret is that he couldn’t replace the drywall nor recommend a company to do so.
We had water leaking from our front yard after a freeze. We expected a big price tag and lot of digging in the yard (maybe after it thawed a few days later). We were very pleased that Juan opted to do a full investigation of our pipes as they entered and exited the house and meter. He found an old unused irrigation line and checked that without any digging! The problem was solved in an hour, he capped it to prevent further issues, and the cost was a fifth of what we feared. We were very grateful and impressed by his professionalism. The company themselves were responsive, understood the urgency, and were easy to schedule with. They even sent a picture of the technician coming out so we felt secure when he arrived.
Hey Tambryn, thank you so much for sharing your experience! We’re thrilled to hear that Juan’s thorough approach and professionalism made such a positive impression. It’s always our goal to find the best and most efficient solution for our customers, and it’s great to know he was able to resolve the issue so quickly and cost-effectively for you. We’re also glad you found the scheduling process smooth and felt secure with the technician notification—we know how important peace of mind is during situations like this. Your kind words mean the world to us, and we’re grateful to have been able to assist you. If you ever need anything in the future, don’t hesitate to reach out. Stay warm and take care!
We had water leaking from our front yard after a freeze. We expected a big price tag and lot of digging in the yard (maybe after it thawed a few days later). We were very pleased that Juan opted to do a full investigation of our pipes as they entered and exited the house and meter. He found an old unused irrigation line and checked that without any digging! The problem was solved in an hour, he capped it to prevent further issues, and the cost was a fifth of what we feared. We were very grateful and impressed by his professionalism. The company themselves were responsive, understood the urgency, and were easy to schedule with. They even sent a picture of the technician coming out so we felt secure when he arrived.
Very nice nice guys, very efficient and professional
Dawson was very knowledgeable and professional. Outside of the work he and Chen Plumbing completed, we also discussed various future projects I want done and pros and cons of different options. Highly recommend them for your plumbing needs.
Excellent
On time, knowledgeable, courteous, and did a great job. I'd be glad to have them back at my house again.
Cody was professional, clean, and explained things, and performed the work. Took time to pre-plan the fittings before cutting in, minimizing my downtime. Took pictures along the way and walked me through them in the end.
Matt showed up on time, spent all the time needed to diagnose the problem, even gave me additional advice without charge on a different problem. This guy is great. Hire him!
Thank you for your kind words and for trusting us with your needs! We're glad to hear that Matt provided you with excellent service and went above and beyond to help you out. We appreciate your recommendation and look forward to assisting you in the future!
