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Plumbers in Johns Creek, GA

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Check Out Our Work in Johns Creek, GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Johns Creek, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Johns Creek, GA.

Recent Jobs and Reviews in Johns Creek, GA

Rated 5.0 out of 5 stars based on 6 customer reviews

Customers say: The recent reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by Chen Plumbing, with compliments directed towards the professionalism, expertise, and courteousness of the technicians. Customers appreciate the prompt response, efficient service, and quality workmanship. Positive reviews also mention reasonable pricing and the overall positive experience with the company. However, a few negative reviews exist, primarily concerning pricing and the perception of higher costs compared to previous experiences. Additionally, some customers express disappointment in not receiving a discussion on toilet height and efficiency during a toilet replacement. Overall, the sentiment is positive, with most customers reporting a satisfactory experience with Chen Plumbing.

Our Local Reviews by City

Job Locations and Reviews

Travis S.
Travis S. Checked in
Found 40 gallon electric water heater leaking. The water heater is 21 years old. replaced with new 40 gallon electric tested with no leaks or failures at time of service.
Johns Creek, GA 30022
Tim C.
Tim C. Checked in
Gave customer quote for snake and jetting work today
Johns Creek, GA 30097
Tim C.
Tim C. Checked in
Customer got main sewer line backed up for both restrooms same as happened last November, we removed one of toilet , cleared line with camera , we also did camera inspection. We found clog was at tie in point next to three compartment sink before exit the building, because of this repeat problem within three month or so , we have determined this back up is related to the pipe installation at tie in point based on where we cleared line and camera inspection. To fix this problem permanently we will need cut floor in the kitchen and redo section of line with new pipe and fitting . Call chen plumbing 6786216363 ask Tim chen for questions
Johns Creek, GA 30024
Review
Chen Plumbing was able to come out within 2 hours and fixed the problem! Thank you 🙏
CEJC - Johns Creek, GA 30024
Cody B.
Cody B. Checked in
Customer had stoppage in both bathroom groups. Unit is new construction and only two months old. Found soft tissue stoppage in wye fitting about 45 feet downstream. Cleared the stoppage and confirmed water was flowing all the way to vertical drop in pipe almost 50 feet out. Set the toilet back and let customer know I didn’t recaulk toilet in commercial bathroom because of the presence of a floor drain. Check all work to ensure proper function and no leaks. None were found.
Johns Creek, GA 30024
Dawson F.
Dawson F. Checked in
Two toilets and a drain repair
Johns Creek, GA 30022
Matthew C.
Matthew C. Checked in
Drains
Johns Creek, GA 30022
Matthew C.
Matthew C. Checked in
Prv
Johns Creek, GA 30022
Review
We had a water leak outside within a couple feet of the the water meter. Elisa at Chen Plumbing promptly answered the call late Monday afternoon. She was professional and clearly relayed to us what to expect. There is no dispatch fee (which was a plus) and they provide a free estimate. Matthew came out the next morning and assessed the situation, provided us with an estimate, and we decided to go with Chen Plumbing. After a short dig, Matthew quickly found the leak, which was mainly caused by what the builder used during the original install about 9 years ago. The problem was corrected and we are all pleased. We very much enjoyed the conversations we had with Matthew while he was out here!! He was patient and answered our questions with pleasure. Thank you again to everyone at Chen Plumbing!
Eddie C - Johns Creek, GA 30097
Response from Chen Plumbing:

Thank you for sharing your experience with us, Eddie! We're glad to hear that Elisa and Matthew provided you with exceptional service and resolved the issue efficiently. We appreciate your kind words and look forward to serving you again in the future.

Matthew C.
Matthew C. Checked in
Waterline leak
Johns Creek, GA 30097
Review
They did a great job
David - Johns Creek, GA 30022
Dawson F.
Dawson F. Checked in
Flushed tankless water heater
Johns Creek, GA 30022
Cody B.
Cody B. Checked in
Water service repair and pressure repair.
Johns Creek, GA 30097
Dawson F.
Dawson F. Checked in
Prv replacement
Johns Creek, GA 30022
Review
Eric did a great job installing our new water heater and also replaced our old pressure regulator.
S Johnson - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you for sharing your feedback, S Johnson! We're glad to hear that Eric provided excellent service with installing your new water heater and replacing the pressure regulator.

Cody B.
Cody B. Checked in
Pool house repairs
Johns Creek, GA 30005
Eric T.
Eric T. Checked in
Arrived at a residential home to install a new water heater, water shutoff valve, and pressure regulator. Once carefully put into place, the system was tested for proper performance. The new water heater is running well for the home.
Johns Creek, GA 30022
Review
Chen Plumbing (Matthew) responded promptly to our service request. After listening to our issues and reviewing our system, he suggested a different repair option that would be more economical for me in the long run. I appreciated his frankness and honesty, and am taking his advice.
Paul - Johns Creek, GA 30022
Matthew C.
Matthew C. Checked in
Drains
Johns Creek, GA 30022
Review
Eric was very professional and informative. Great service!
dan park - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you Dan!

Review
Had a pleasant experience. Eric was thorough, professional, and kind. He went out of his way to answer all my questions, carefully check everything, and make sure everything was up and running before leaving. I would use Chen Plumbing's services again in the future.
Ahreum Park - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you Ahreum!

Eric T.
Eric T. Checked in
Diagnose sewer odor in house
Johns Creek, GA 30022
Matthew C.
Matthew C. Checked in
Hose Bibb
Johns Creek, GA 30097
Review
Excellent service. Through and honest. Well organized company with great customer service
Jonathan Ng - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you Jonathan!

Matthew C.
Matthew C. Checked in
Blockage
Johns Creek, GA 30022
Review
Excellent service
Sherwin - Johns Creek, GA 30097
Tim C.
Tim C. Checked in
Fixed a leaking toilet supply line was cracked at plastic nut , installed a new flex braided hose
Johns Creek, GA 30097
Review
Matthew was great! I had a kitchen faucet that needed to be replaced. He did a great job and went out of his way to help me when the new faucet that I had purchased from Home Depot did not come with the correct parts. He easily could have told me that he had to come back another time. Instead he took care of the problem so I did not have to spend another day on this project.
Jeff - Johns Creek, GA 30022
Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Matthew C.
Matthew C. Checked in
Kitchen faucet
Johns Creek, GA 30022
Eric T.
Eric T. Checked in
Leaking faucet
Johns Creek, GA 30022
Michael C.
Michael C. Checked in
Hose Bibb leak fix with new ball valve and pvc transition fittings
Johns Creek, GA 30022
Matthew C.
Matthew C. Checked in
Copper repairs
Johns Creek, GA 30022
Matthew A.
Matthew A. Checked in
Leak detection.
Johns Creek, GA 30097
Review
Dripless
Alexander - Johns Creek, GA 30022
Dawson F.
Dawson F. Checked in
Shower valve rebuild
Johns Creek, GA 30022
Dawson F.
Dawson F. Checked in
Minor Toilet rebuild
Johns Creek, GA 30097

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