Check Out Our Work in Johns Creek, GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Johns Creek, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Johns Creek, GA.
Recent Jobs and Reviews in Johns Creek, GA
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Job Locations and Reviews
Cody B.
Inspected bathroom group that had backed up when a heavy rain occurred. Found cleanouts for the bathroom behind the wall of the bathroom. Left price to be submitted for approval. Customer inquired about having the grease trap inspected also. We do not service or inspect grease traps, so the price quoted for the camera is for sewer inspection only.
Johns Creek, GA 30097
Travis S.
Found leak coming from quarter inch push to connect tee that feeds cold water to the direct to drain thermal reduction system. Removed T and installed new quarter inch push to connect T with a new section of quarter inch vinyl tubing. tested with no leaks or failures at time of service.
Johns Creek, GA 30022
Dawson F.
Called for upstairs guest bathroom toilet was clogged. Ran water in tub and tub appeared to be draining fine. Flushed toilet multiple times. First few attempts were successful. 3rd flush caused water in toilet to back up. Not coming up through tub drain. Gave quote to auger toilet, and notified her that if the auger can’t reach the blockage, toilet would have to be pulled to reach the blockage. Attempted the auger multiple times, using the extension out to 6’. No luck clearing blockage. Pulled out multiple feminine hygiene products. Notified homeowner that toilet would have to be pulled. She elected to have her dad come and try to clear it. Discounted 50% of todays visit towards coming back to pull/snake toilet.
Johns Creek, GA 30022
Travis S.
Found 40 gallon electric water heater leaking. The water heater is 21 years old. replaced with new 40 gallon electric tested with no leaks or failures at time of service.
Johns Creek, GA 30022
Tim C.
Gave customer quote for snake and jetting work today
Johns Creek, GA 30097
Tim C.
Customer got main sewer line backed up for both restrooms same as happened last November, we removed one of toilet , cleared line with camera , we also did camera inspection. We found clog was at tie in point next to three compartment sink before exit the building, because of this repeat problem within three month or so , we have determined this back up is related to the pipe installation at tie in point based on where we cleared line and camera inspection. To fix this problem permanently we will need cut floor in the kitchen and redo section of line with new pipe and fitting . Call chen plumbing 6786216363 ask Tim chen for questions
Johns Creek, GA 30024
Review
Chen Plumbing was able to come out within 2 hours and fixed the problem! Thank you 🙏
Cody B.
Customer had stoppage in both bathroom groups. Unit is new construction and only two months old. Found soft tissue stoppage in wye fitting about 45 feet downstream. Cleared the stoppage and confirmed water was flowing all the way to vertical drop in pipe almost 50 feet out. Set the toilet back and let customer know I didn’t recaulk toilet in commercial bathroom because of the presence of a floor drain. Check all work to ensure proper function and no leaks. None were found.
Johns Creek, GA 30024
Dawson F.
Two toilets and a drain repair
Johns Creek, GA 30022
Matthew C.
Drains
Johns Creek, GA 30022
Matthew C.
Prv
Johns Creek, GA 30022
We had a water leak outside within a couple feet of the the water meter. Elisa at Chen Plumbing promptly answered the call late Monday afternoon. She was professional and clearly relayed to us what to expect. There is no dispatch fee (which was a plus) and they provide a free estimate. Matthew came out the next morning and assessed the situation, provided us with an estimate, and we decided to go with Chen Plumbing. After a short dig, Matthew quickly found the leak, which was mainly caused by what the builder used during the original install about 9 years ago. The problem was corrected and we are all pleased. We very much enjoyed the conversations we had with Matthew while he was out here!! He was patient and answered our questions with pleasure. Thank you again to everyone at Chen Plumbing!
Response from Chen Plumbing:
Thank you for sharing your experience with us, Eddie! We're glad to hear that Elisa and Matthew provided you with exceptional service and resolved the issue efficiently. We appreciate your kind words and look forward to serving you again in the future.
Matthew C.
Waterline leak
Johns Creek, GA 30097
Review
They did a great job
Dawson F.
Flushed tankless water heater
Johns Creek, GA 30022
Cody B.
Water service repair and pressure repair.
Johns Creek, GA 30097
Dawson F.
Prv replacement
Johns Creek, GA 30022
Eric did a great job installing our new water heater and also replaced our old pressure regulator.
Response from Chen Plumbing:
Thank you for sharing your feedback, S Johnson! We're glad to hear that Eric provided excellent service with installing your new water heater and replacing the pressure regulator.
Cody B.
Pool house repairs
Johns Creek, GA 30005
Eric T.
Arrived at a residential home to install a new water heater, water shutoff valve, and pressure regulator. Once carefully put into place, the system was tested for proper performance. The new water heater is running well for the home.
Johns Creek, GA 30022
Review
Chen Plumbing (Matthew) responded promptly to our service request. After listening to our issues and reviewing our system, he suggested a different repair option that would be more economical for me in the long run. I appreciated his frankness and honesty, and am taking his advice.
Matthew C.
Drains
Johns Creek, GA 30022
Had a pleasant experience. Eric was thorough, professional, and kind. He went out of his way to answer all my questions, carefully check everything, and make sure everything was up and running before leaving. I would use Chen Plumbing's services again in the future.
Response from Chen Plumbing:
Thank you Ahreum!
Eric T.
Diagnose sewer odor in house
Johns Creek, GA 30022
Matthew C.
Hose Bibb
Johns Creek, GA 30097
Matthew C.
Blockage
Johns Creek, GA 30022
Review
Excellent service
Tim C.
Fixed a leaking toilet supply line was cracked at plastic nut , installed a new flex braided hose
Johns Creek, GA 30097
Review
Matthew was great! I had a kitchen faucet that needed to be replaced. He did a great job and went out of his way to help me when the new faucet that I had purchased from Home Depot did not come with the correct parts. He easily could have told me that he had to come back another time. Instead he took care of the problem so I did not have to spend another day on this project.
Response from Chen Plumbing:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Matthew C.
Kitchen faucet
Johns Creek, GA 30022
Eric T.
Leaking faucet
Johns Creek, GA 30022
Michael C.
Hose Bibb leak fix with new ball valve and pvc transition fittings
Johns Creek, GA 30022
Matthew C.
Copper repairs
Johns Creek, GA 30022
Review
Dripless