Check Out Our Work in Lawrenceville, GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Lawrenceville, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Lawrenceville, GA.
Recent Jobs and Reviews in Lawrenceville, GA
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided by Chen Plumbing. The positive reviews frequently mention the efficiency, friendliness, and expertise of the technicians, as well as their willingness to explain the work done and answer any questions. Customers also appreciate the promptness, professionalism, and quality of the work performed. Additionally, the positive reviews highlight the cleanliness and tidiness of the work area after the technicians' visits. However, there are a few negative reviews that mention issues with pricing, particularly regarding the markup on a $30 part. There are also some complaints about the length of time taken to complete certain jobs, although these complaints are less frequent than the positive reviews. Overall, the sentiment of the reviews is positive, with a majority of customers expressing satisfaction with the services provided by Chen Plumbing. The positive reviews highlight the efficiency, friendliness, and expertise of the technicians, as well as their willingness to explain the work done and answer any questions. The negative reviews mainly focus on pricing and the length of time taken to complete certain jobs, although these complaints are less frequent than the positive reviews.
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (24)
- Atlanta, GA (292)
- Avondale Estates, GA (4)
- Braselton, GA (1)
- Brookhaven, GA (4)
- Buford, GA (1)
- Canton, GA (2)
- Chamblee, GA (13)
- Clarkston, GA (2)
- College Park, GA (3)
- Covington, GA (1)
- Cumming, GA (3)
- Decatur, GA (55)
- Doraville, GA (20)
- Douglasville, GA (2)
- Duluth, GA (15)
- Dunwoody, GA (12)
- East Point, GA (1)
- Fairburn, GA (1)
- Flowery Branch, GA (1)
- Johns Creek, GA (6)
- Jonesboro, GA (1)
- Kennesaw, GA (1)
- Lawrenceville, GA (16)
- Lilburn, GA (10)
- Lithonia, GA (2)
- Loganville, GA (1)
- Marietta, GA (15)
- Norcross, GA (47)
- Peachtree Corners, GA (9)
- Powder Springs, GA (2)
- Roswell, GA (10)
- Sandy Springs, GA (11)
- Smyrna, GA (4)
- Snellville, GA (2)
- Stone Mountain, GA (24)
- Stonecrest, GA (2)
- Sugar Hill, GA (1)
- Suwanee, GA (5)
- Tucker, GA (88)
- Woodstock, GA (2)
Job Locations and Reviews
Customer had a leak on kitchen faucet and wanted to know if any additional recommendations were needed for the home. Noted the age and condition of the water heater, a leak on the thermal expansion tank, a leak on the base of the primary bathrooms toilets, and the presence of grey poly piping in the entirety of the home. Customer is having new tenants move in after previous damage to home from previous tenants. Customer has stripped flooring in home and is going to replace a lot. Recommended replacing the grey poly before the whole house remodel to avoid flood damage to the new work. Sent quotes with appropriate bundling discounts to perform quoted work. If you have any questions feel free to reach out.
3/25/25 Customer had slow draining sink and a leaking strainer and trap. Reworked the trap and strainer and used a zap treatment to attempt clear the line since the large flex shaft couldn’t go in the 1-1/2 line coming out of the wall. Made customer aware that both zap treatment or snaking can damage the line. Two zap treatments didn’t work and the little flex shaft that’s made for smaller lines didn’t work either. Sold work to come back tomorrow and clear the line. 3/26/25 Returned and drilled hole in 3 inch pvc below to drain the kitchen line. Installed a cleanout and run flex shaft both ways to clear the line. Installed a cleanout and ran flex shaft with water in pipe to clear grease. Made customer aware there was a hefty amount of grease in the line. Regular use of a degreaser such as BioOne is recommended regularly or issues are likely to happen again quickly. Installed a cleanout at the cut and tested work to ensure proper function and no leaks. None were found. Dumped multiple s

Busted 3/4 “ gray poly leak in crawl space

Found leak on customer side of meter Dug and found copper pipe, replace 2 foot section of pipe, Tested our repair repair is not leaking, however, meter still shows movement very small amount of movement shut off house to isolate leak , leak is somewhere between meter and house ,informed landlord of situation.
Very fast, fair and professional.

We replaced a leaking 40 gal gas short water heater today , supply and installed Rheem pro 40 gal gas short heater , pan , expansion tank , new water shut off valve and pan .
Braulio and David were fantastic! Fixed my shower clog extremely quickly and very efficiently. Thank you!!
Thank you, Phillip! We're glad Braulio and David could help resolve your shower clog quickly and efficiently. Thank you for choosing Chen!
Excellent Service!

Cleaned out shower drain , tested for good drainage, everything is working as intended, no warranty on any drain cleaning.

Customer was experiencing high water bill and leak in the yard. Search for leak by excavation. Found leak on 1 inch PVC piping in between irrigation lines. Cut out one irrigation line to make necessary repair on mainline and then repaired. Waited for appropriate cure time before pressurizing system up and testing for leaks. Filled in excavated area.
Customer had no water draining on the left side compartment of the sink. Noted the garbage disposal was rusted and cracked in some parts. Customer stated disposal hasn’t worked in years. Replaced the garbage disposal and cleaned the drain lines. Water drains properly now. Noted during testing that there was no power from the switch to the disposal. Checked the breaker box and no switches were tripped. Checked the power going to the switch and it has power. Recommended customer have electrician inspect the switch and wiring to the disposal to allow power to the unit.

Cut out and removed hose bib on half inch CPVC and cut out and removed winterization valve on same line. Replaced with quarter turned ball valve and new hose bib. Pressurize system and tested for leaks.
Juan Diaz was very knowledgeable about what needed to be done and his to do it regarding the kitchen pipe system. He redid the pipe layout and installed a new kitchen faucet. It looks much cleaner.
Thank you for your review! We're glad to hear that Juan's expertise made a difference in your kitchen. If you ever need anything else, we're here to help!
For this job, I worked on installing customer supplied kitchen faucet. I also replaced leaking water stops hot and cold. Repiped the kitchen drain the correct way.

Repaired broken section of sewer line, camera’d for other issues. Root intrusion on concrete hub inside city sewer under the street. No other issues at this time on the customers sewer line. Large rock was laying on top of sewer line and cracked the pvc and allowed roots to get in. Cut out damaged section and repipe removed section.
On time, thorough diagnosis of issue, excellent presentation of suggested options. Quickly and efficiently provided resolution. Couldn’t ask for more!
Customer is selling home not interested in fixing.

Replaced cast-iron P-trap after removing drywall and wood. If customer still has issues draining additional work may Be necessary
For this job, I worked on installing new water service from the meters to the inside of home. Installed new main shut off valve 1/4 turn.
I had an emergency plumbing situation and Tim came out and fixed the issue immediately! Tim is a consummate professional and an expert in all aspects of plumbing. I highly recommend Tim Chen for any and all your plumbing needs.

Replaced water heater 40 gas , disposal
Cody was so great to work with. Appreciate him showing me what was going on to educate me in the process. Great personality and knows the job inside and out!
Customer had bathroom stopped up in basement ran water in tub and sink and toilet gurgled indicating a stoppage in the main line for the basement. Pulled the toilet and cleared soft tissue stoppage with camera. Check house pressure at 95. Psi recommended replacing the pressure regulating valve quote attached.
Replaced jacuzzi tub faucet stem for master bath tub
Installed customer supplied 8 inch spread lavatory faucet
Pilot wouldn’t stay lit on 12 year old heater. Cut old heater off of Cpvc pipe and installed new heater with new thermal expansion tank. Adapted with Sioux Chief Cpvc adapter and ran copper by the vent to the new heater. Installed a new pan with a cap under and ran a new gas supply to the gas valve. Tested all work to ensure proper function and no gas or water leaks were present.
Marcos was perfect. Best experience I've had with any repair person. Please send him back next time when I need a plumber. Super nice guy.
Thank you for your wonderful review! We’re thrilled to hear Marcos provided such an exceptional experience. He truly is a great asset to our team. Feel free to request Marcos next time you need us—we’ll make sure he’s there to help!
Replaced 50 gallon gas water heater in garage
Once again Cody and his assistant Marco were great. When they removed the old toilet, a problem was discovered with a shoddy original install. He knew how to overcome the problem but didn’t have what he needed. He priced the additional work, I agreed to the extra cost and they went and got what they needed. When the got back they fixed the deficiency, installed to new toilet, cleaned up, we settled up the bill and they were on their way. The new toilet looks great, works great. I’m very pleased with Chen plumbing and thei techs Cody and Marco! Thx Chen Plumbing! Tom Quinn
Returned and installed customer supplied toilet. Upon pulling the old toilet found that the flange was built under the floor. Installed a new id flange to bring the pipe up to the right height. Set new toilet on top of new flange with new bolts, caps, wax ring, and supply lines. Flushed toilet multiple times to ensure proper function and no leaks.

Customer had watermarks underneath lavatory sink in hallway. Water has been getting underneath the sink from backside of backsplash and water sitting on top of counter. Tested faucet and drain, neither are currently leaking. Recommend new fixture due to age and rust. New fixture can be sealed properly to not allow water from countertop to get underneath. Also recommend caulking between mirror and backsplash.
Cody was awesome. Saw my existing disposal could be fixed and did so. He also give some tips to keep it running welll. Finally Cody me a price to change my toilet and made recommendations for what to use for a replacement. This is scheduled for Tuesday next week. Unlike other firms I’ve used he tried to help me. I appreciate that.
Customer had a 3/4 hp stainless insinkerstor that was jammed. Recommended unjamming instead of replacing with glacier bay disposal. Unjammed the disposal and ran ice through the disposal to break any additional debris loose. Ensured proper function and no leaks, none were found. Tightened the collar on the disposal. Will return Tuesday 12/ to do a customer supplied toilet install.
Fixed leak on poly pipe feeding toilet on upstairs guest bathroom . We removed shark bite fittings and replaced with Lexi and new Angie stop for toilet . We also installed new pressure regulator and ball valve in a more accessible area . Vanity was installed in main floor powder bathroom

Plumbing
great coordination between the office, Cody and myself! Excellent idea to have a arrival time known before Service personnel arrived.
Awesome experience!!!
Great service. Cody is amazing. Cody made this experience really pleasant. Cody was personable and professional.
They actually called to see if they could come early. That never happens! Work done quickly, professionally. Replaced water pressure valve, repair to shower and toilet.
Thank you for sharing your experience with us! We're glad to hear that we could accommodate your schedule and provide prompt, professional service. We appreciate your feedback!
Good
Awesome experienced. Knew their business, quicker than I expected completion of tasks. Friendly and would hire them for another plumbing job anytime. I appreciate the effort and hard work they put into the job.
Thank you for your review and feedback John!
Great service. Mathew is nice, friendly and knowledgeable.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Cody with Chen Plumbing arrived promptly to replace our kitchen faucet, and to evaluate water leaks under the sink and in a toilet. He gave a fair estimate prior to starting work.He was professional and well mannered. When parts of the faucet were found to be defective, he waited during the two trips to Lowes to return and replace with a new faucet kit. Cody was pleasant in spite of the delays. His work was top notch, both the faucet installation and leak repairs. We would look to Chen Plumbing if a plumber was needed again, and recommend Cody and Chen Plumbing for any plumbing work.
Hey Sherri, we really appreciate your detailed review and are so glad to hear the work was done well! Thank you.
Excellent service
Matt was top notch!
They showed up on time . Complete the service and was professional and courteous .
Quick, easy, professional!