Check Out Our Work in Lawrenceville, GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Lawrenceville, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Lawrenceville, GA.
Recent Jobs and Reviews in Lawrenceville, GA
Customers say: The provided response describes the overall sentiment of the reviews as positive, with a slight inclination towards neutrality. The reviews consistently mention positive experiences with the plumbers, their expertise, professionalism, punctuality, and the quality of the work performed. Customers express gratitude for the prompt response, efficient service, and friendly and knowledgeable plumbers. There are also mentions of reasonable pricing and overall satisfaction with the services provided. However, a few negative reviews are also present, primarily focusing on issues such as delayed response times due to winter weather conditions and a lack of communication regarding scheduling. Overall, the sentiment is positive, with customers expressing satisfaction with the services provided by Chen Plumbing.
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (21)
- Atlanta, GA (267)
- Avondale Estates, GA (3)
- Brookhaven, GA (4)
- Buford, GA (1)
- Canton, GA (2)
- Chamblee, GA (13)
- Clarkston, GA (2)
- College Park, GA (3)
- Covington, GA (1)
- Cumming, GA (3)
- Decatur, GA (50)
- Doraville, GA (18)
- Douglasville, GA (2)
- Duluth, GA (15)
- Dunwoody, GA (12)
- East Point, GA (1)
- Fairburn, GA (1)
- Johns Creek, GA (6)
- Jonesboro, GA (1)
- Kennesaw, GA (1)
- Lawrenceville, GA (14)
- Lilburn, GA (9)
- Lithonia, GA (2)
- Loganville, GA (1)
- Marietta, GA (11)
- Norcross, GA (38)
- Peachtree Corners, GA (9)
- Powder Springs, GA (2)
- Roswell, GA (9)
- Sandy Springs, GA (10)
- Smyrna, GA (4)
- Snellville, GA (2)
- Stone Mountain, GA (23)
- Stonecrest, GA (2)
- Sugar Hill, GA (1)
- Suwanee, GA (4)
- Tucker, GA (81)
- Woodstock, GA (2)
Job Locations and Reviews
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Cut out and removed hose bib on half inch CPVC and cut out and removed winterization valve on same line. Replaced with quarter turned ball valve and new hose bib. Pressurize system and tested for leaks.
For this job, I worked on installing customer supplied kitchen faucet. I also replaced leaking water stops hot and cold. Repiped the kitchen drain the correct way.
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Repaired broken section of sewer line, camera’d for other issues. Root intrusion on concrete hub inside city sewer under the street. No other issues at this time on the customers sewer line. Large rock was laying on top of sewer line and cracked the pvc and allowed roots to get in. Cut out damaged section and repipe removed section.
On time, thorough diagnosis of issue, excellent presentation of suggested options. Quickly and efficiently provided resolution. Couldn’t ask for more!
Customer is selling home not interested in fixing.
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Replaced cast-iron P-trap after removing drywall and wood. If customer still has issues draining additional work may Be necessary
For this job, I worked on installing new water service from the meters to the inside of home. Installed new main shut off valve 1/4 turn.
I had an emergency plumbing situation and Tim came out and fixed the issue immediately! Tim is a consummate professional and an expert in all aspects of plumbing. I highly recommend Tim Chen for any and all your plumbing needs.
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Replaced water heater 40 gas , disposal
Cody was so great to work with. Appreciate him showing me what was going on to educate me in the process. Great personality and knows the job inside and out!
Customer had bathroom stopped up in basement ran water in tub and sink and toilet gurgled indicating a stoppage in the main line for the basement. Pulled the toilet and cleared soft tissue stoppage with camera. Check house pressure at 95. Psi recommended replacing the pressure regulating valve quote attached.
Replaced jacuzzi tub faucet stem for master bath tub
Installed customer supplied 8 inch spread lavatory faucet
Pilot wouldn’t stay lit on 12 year old heater. Cut old heater off of Cpvc pipe and installed new heater with new thermal expansion tank. Adapted with Sioux Chief Cpvc adapter and ran copper by the vent to the new heater. Installed a new pan with a cap under and ran a new gas supply to the gas valve. Tested all work to ensure proper function and no gas or water leaks were present.
Marcos was perfect. Best experience I've had with any repair person. Please send him back next time when I need a plumber. Super nice guy.
Thank you for your wonderful review! We’re thrilled to hear Marcos provided such an exceptional experience. He truly is a great asset to our team. Feel free to request Marcos next time you need us—we’ll make sure he’s there to help!
Replaced 50 gallon gas water heater in garage
Once again Cody and his assistant Marco were great. When they removed the old toilet, a problem was discovered with a shoddy original install. He knew how to overcome the problem but didn’t have what he needed. He priced the additional work, I agreed to the extra cost and they went and got what they needed. When the got back they fixed the deficiency, installed to new toilet, cleaned up, we settled up the bill and they were on their way. The new toilet looks great, works great. I’m very pleased with Chen plumbing and thei techs Cody and Marco! Thx Chen Plumbing! Tom Quinn
Returned and installed customer supplied toilet. Upon pulling the old toilet found that the flange was built under the floor. Installed a new id flange to bring the pipe up to the right height. Set new toilet on top of new flange with new bolts, caps, wax ring, and supply lines. Flushed toilet multiple times to ensure proper function and no leaks.
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Customer had watermarks underneath lavatory sink in hallway. Water has been getting underneath the sink from backside of backsplash and water sitting on top of counter. Tested faucet and drain, neither are currently leaking. Recommend new fixture due to age and rust. New fixture can be sealed properly to not allow water from countertop to get underneath. Also recommend caulking between mirror and backsplash.
Cody was awesome. Saw my existing disposal could be fixed and did so. He also give some tips to keep it running welll. Finally Cody me a price to change my toilet and made recommendations for what to use for a replacement. This is scheduled for Tuesday next week. Unlike other firms I’ve used he tried to help me. I appreciate that.
Customer had a 3/4 hp stainless insinkerstor that was jammed. Recommended unjamming instead of replacing with glacier bay disposal. Unjammed the disposal and ran ice through the disposal to break any additional debris loose. Ensured proper function and no leaks, none were found. Tightened the collar on the disposal. Will return Tuesday 12/ to do a customer supplied toilet install.
Fixed leak on poly pipe feeding toilet on upstairs guest bathroom . We removed shark bite fittings and replaced with Lexi and new Angie stop for toilet . We also installed new pressure regulator and ball valve in a more accessible area . Vanity was installed in main floor powder bathroom
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Plumbing
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Installed cleanout under deck on exposed sewer pipe. Soft tissue blockage going into the septic tank. Removed all paper that was stuck in the line with wall to wall drain cleaner. No further issue at this time.
For this job, I worked on repairing hot side in kitchen and added new stop valves. Also flushed tankless water heater.
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Customer had gas leak on half inch threaded connection into back of stove just before gas regulator. Disassembled added thread tape and checked for leaks.
great coordination between the office, Cody and myself! Excellent idea to have a arrival time known before Service personnel arrived.
Attempted to adjust customer’s repair to stop leak, but water was leaking from body of faucet. Recommended complete faucet replacement. Customer will get faucet tonight and I will return the morning of 11/21/24 to install customer provided faucet. Left faucet stops off to avoid leaking overnight. 11/21/24 Returned and installed customer supplied faucet with new supply lines. Tested work to ensure proper function and no leaks. Made customer aware that there is no warranty on customer supplied connections, but mechanical connections have a 90 day workmanship warranty. Customer paid by check #5337.
Awesome experience!!!
Customer had jammed garbage disposal. Disposal is a 3/4 Insinkerstor witch stainless platform that had no signs of rust. No leaks found on the disposal. Unjammed the disposal and pulled broken blade from the disposal body. Tested all work to ensure proper function and no leaks. Disposal is working as intended.
Customer had a stoppage in septic tank and had it pumped out. Water had backed up into the home and was leaking under the base of all three toilets. Pulled and reset each toilet and seated with a new wax ring, supply lines, shims, and bolts. Mounted them properly to the floor and tested to ensure proper function and no leaks, none were found. Caulked the base and cautioned customer not to get floor wet for 24 hours while caulking sets. As a courtesy cleared soap scum from vertical part of drain for customer in shower. A shower we had repaired two years ago was leaking from cold side stem. Found the packing on the stems to be both be loose and coming off. Removed the handles and trim, tightened the packing nuts, and put new handles back due to the old handles being both cracked and stripped. Tested all additional work to ensure proper function and no leaks.
For this job, I worked on installing a new 50 gallon gas water heater. Also installed pressure regulator with a new 1/4 turn ball valve.
Customer had dripping shower and lavatory faucet in upstairs master bath. Checked house pressure at 85 psi with active trickling from the faucets. Gave price to repair/replace the fixtures and replace the prv and thermal. Customer declined work on the faucet at this time, but approved repairing the Moen shower cartridge and replacing the prv and thermal. Replaced the prv and thermal, set house pressure to 60 psi. Replaced the Moen shower cartridge. The face plate is torn and didn’t allow for proper setting to keep it from moving in the wall because the screws wouldn’t hold it in place, it’s also allowing water to get in the wall behind the plate. Handle is cracked for the thermostat. Recommended replacement. Customer is aware of condition issues with shower trim and opted for repair until bathroom can be remodeled. Tested all work to ensure proper function and no leaks. Left price to replace water heater due to age reaching retirement. Also left quote to install two customer supplied l
Great service. Cody is amazing. Cody made this experience really pleasant. Cody was personable and professional.
They actually called to see if they could come early. That never happens! Work done quickly, professionally. Replaced water pressure valve, repair to shower and toilet.
Thank you for sharing your experience with us! We're glad to hear that we could accommodate your schedule and provide prompt, professional service. We appreciate your feedback!
Good
Awesome experienced. Knew their business, quicker than I expected completion of tasks. Friendly and would hire them for another plumbing job anytime. I appreciate the effort and hard work they put into the job.
Thank you for your review and feedback John!
Great service. Mathew is nice, friendly and knowledgeable.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Cody with Chen Plumbing arrived promptly to replace our kitchen faucet, and to evaluate water leaks under the sink and in a toilet. He gave a fair estimate prior to starting work.He was professional and well mannered. When parts of the faucet were found to be defective, he waited during the two trips to Lowes to return and replace with a new faucet kit. Cody was pleasant in spite of the delays. His work was top notch, both the faucet installation and leak repairs. We would look to Chen Plumbing if a plumber was needed again, and recommend Cody and Chen Plumbing for any plumbing work.
Hey Sherri, we really appreciate your detailed review and are so glad to hear the work was done well! Thank you.
Excellent service
Matt was top notch!
They showed up on time . Complete the service and was professional and courteous .
Quick, easy, professional!