Check Out Our Work in Lawrenceville, GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Lawrenceville, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Lawrenceville, GA.
Recent Jobs and Reviews in Lawrenceville, GA
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the plumbing service. Customers consistently express appreciation for the professionalism, knowledge, and efficiency demonstrated by the technicians. Recurring themes include prompt response times, with several reviewers noting same-day or even Sunday service, and clear communication throughout the service process. The quality of workmanship is frequently praised, with customers highlighting thorough explanations of procedures, timely completion of repairs, and attention to detail. The company's commitment to customer satisfaction stands out prominently, with mentions of their willingness to make things right when issues arise and their trustworthy recommendations. Reviewers repeatedly describe technicians as friendly, courteous, and patient, creating a stress-free experience. Fair and reasonable pricing is another positive trend, though one reviewer felt costs were slightly steep while still acknowledging top-notch service quality. The family-owned nature of the business and their reliability over multiple service calls earn particular commendation. Overall, the tone is enthusiastically positive, with customers expressing high levels of trust, satisfaction, and willingness to recommend the service to others.
Job Locations and Reviews
Customer is wanting new bidet installed. Helped customer order new bidet and faucet. Once bidet arrives will return and install new bidet. Left estimate for next visit
Diagnosed pin hole on thermal expansion tank causing leak into garage. Gave estimates for thermal expansion tank replacement and water heater replacement seeing water heater is from 2015. Customer choose to do thermal expansion tank replacement option at this time. Shut off water to home and drained system. Removed old thermal expansion tank. Installed new thermal expansion tank and tested for proper operation
upon arrival, customer stated leak on water service. After doing a check inside home and shutting off main valve determined leak was before main valve back to meter. Due to location of line and age. suggested to replace line to remove line from underneath slab and to fix leak. After approval, return to start water service trench from meter under driveway with a bore to side of house drilled down to stub in new water service then ran inside piping to existing location of Main. Also installed new main valve and PRV as a part of pricing. After waterline was connected, checked for leaks and backfilled trench to best of ability. Pressure is now set at 60.
Great Service Fair Price
Skill and craft and knowledge combined with customer experience
I appreciate the professionalism and excellent work from this Seth and his partner. I highly recommend this company to anyone. Thank you for making my experience stress free!
Everything was fast and easy great service
Several so called experts started the job could not be done without substantial damage to our property. Justin thought outside of the box and found what turned out to be a very simple solution. He was always on time and equipped to get the job done. His can do attitude is a benefit to your company.
