Check Out Our Work in Lawrenceville, GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Lawrenceville, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Lawrenceville, GA.
Recent Jobs and Reviews in Lawrenceville, GA
Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the service provided. The positive reviews highlight the quality of the work, the professionalism of the technicians, the efficiency of the service, and the fair pricing. Customers appreciate the technicians' knowledge, courtesy, and ability to explain the issues and solutions in a clear and understandable manner. They also mention the promptness of the service, the cleanliness of the work area, and the follow-up calls from the company to ensure customer satisfaction. Additionally, customers value the trust they have in the company and the confidence they have in the technicians' expertise. However, there are a few negative reviews that mention issues with pricing, the proposed repair, and the experience with a specific technician. However, the positive reviews outweigh the negative ones, indicating that Chen Plumbing generally provides high-quality service and customer satisfaction.
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (26)
- Atlanta, GA (314)
- Austell, GA (1)
- Avondale Estates, GA (4)
- Braselton, GA (1)
- Brookhaven, GA (4)
- Buford, GA (1)
- Canton, GA (2)
- Chamblee, GA (13)
- Clarkston, GA (3)
- College Park, GA (3)
- Covington, GA (1)
- Cumming, GA (3)
- Decatur, GA (59)
- Doraville, GA (25)
- Douglasville, GA (2)
- Duluth, GA (18)
- Dunwoody, GA (14)
- East Point, GA (1)
- Fairburn, GA (1)
- Flowery Branch, GA (1)
- Johns Creek, GA (6)
- Jonesboro, GA (1)
- Kennesaw, GA (1)
- Lawrenceville, GA (18)
- Lilburn, GA (14)
- Lithonia, GA (3)
- Loganville, GA (1)
- Marietta, GA (17)
- Norcross, GA (56)
- Peachtree Corners, GA (9)
- Powder Springs, GA (2)
- Riverdale, GA (1)
- Roswell, GA (11)
- Sandy Springs, GA (12)
- Smyrna, GA (4)
- Snellville, GA (4)
- Stone Mountain, GA (27)
- Stonecrest, GA (2)
- Sugar Hill, GA (1)
- Suwanee, GA (5)
- Tucker, GA (91)
- Woodstock, GA (2)
Job Locations and Reviews

For this job customer said there had been leak in front of meter for two years Doug meter and found meter nipple had been leaking. Also found old PRV that was rusted and buried underground, inform customer best course of action Would be to replace meter nipple and PRV as well as add a valve cover box for PRV. Customer approved the work performed above, however, cannot compact dirt as leak made dirt into mud.spotted meter to confirm no leaks Not responsible for landscape repair. This includes settling of dirt.

Replaced two faucets 8” with customer supplied with new drain
Can't say enough great things about my experience with Chen Plumbing ! Eric was professional and efficient! Took care of my Plumbing issues and explained everything. I highly recommend Eric and will definitely use them again should the need arise. Thank you so much !
Thank you for taking the time to share your experience. We're glad Eric was able to take care of everything efficiently and clearly. We look forward to being here whenever you need us!

Replaced water heater with code compliant 50 gallon water heater with 85 gallon First Hour Rating. Repaired master bath lavatory drain - left side. Repaired basement toilet. Tightened lavatory spout, upstairs hall bath.

Customer stated that toilet up stairs was running. Replaced fill valve and flapper. Tested toilet for proper operation and leaks. No leaks where present at this time and toilet was working as it should.
Very quick to diagnose the issue and offer a solution.

Quoted job , customer are getting two new faucets , will call us to schedule next week
Tim did a good job and completed it quickly

Replaced toilet seat customer supplied

Plumbing
Customer had a leak on kitchen faucet and wanted to know if any additional recommendations were needed for the home. Noted the age and condition of the water heater, a leak on the thermal expansion tank, a leak on the base of the primary bathrooms toilets, and the presence of grey poly piping in the entirety of the home. Customer is having new tenants move in after previous damage to home from previous tenants. Customer has stripped flooring in home and is going to replace a lot. Recommended replacing the grey poly before the whole house remodel to avoid flood damage to the new work. Sent quotes with appropriate bundling discounts to perform quoted work. If you have any questions feel free to reach out.
3/25/25 Customer had slow draining sink and a leaking strainer and trap. Reworked the trap and strainer and used a zap treatment to attempt clear the line since the large flex shaft couldn’t go in the 1-1/2 line coming out of the wall. Made customer aware that both zap treatment or snaking can damage the line. Two zap treatments didn’t work and the little flex shaft that’s made for smaller lines didn’t work either. Sold work to come back tomorrow and clear the line. 3/26/25 Returned and drilled hole in 3 inch pvc below to drain the kitchen line. Installed a cleanout and run flex shaft both ways to clear the line. Installed a cleanout and ran flex shaft with water in pipe to clear grease. Made customer aware there was a hefty amount of grease in the line. Regular use of a degreaser such as BioOne is recommended regularly or issues are likely to happen again quickly. Installed a cleanout at the cut and tested work to ensure proper function and no leaks. None were found. Dumped multiple s

Busted 3/4 “ gray poly leak in crawl space

Found leak on customer side of meter Dug and found copper pipe, replace 2 foot section of pipe, Tested our repair repair is not leaking, however, meter still shows movement very small amount of movement shut off house to isolate leak , leak is somewhere between meter and house ,informed landlord of situation.
Very fast, fair and professional.

We replaced a leaking 40 gal gas short water heater today , supply and installed Rheem pro 40 gal gas short heater , pan , expansion tank , new water shut off valve and pan .
Braulio and David were fantastic! Fixed my shower clog extremely quickly and very efficiently. Thank you!!
Thank you, Phillip! We're glad Braulio and David could help resolve your shower clog quickly and efficiently. Thank you for choosing Chen!
Excellent Service!

Cleaned out shower drain , tested for good drainage, everything is working as intended, no warranty on any drain cleaning.

Customer was experiencing high water bill and leak in the yard. Search for leak by excavation. Found leak on 1 inch PVC piping in between irrigation lines. Cut out one irrigation line to make necessary repair on mainline and then repaired. Waited for appropriate cure time before pressurizing system up and testing for leaks. Filled in excavated area.
Customer had no water draining on the left side compartment of the sink. Noted the garbage disposal was rusted and cracked in some parts. Customer stated disposal hasn’t worked in years. Replaced the garbage disposal and cleaned the drain lines. Water drains properly now. Noted during testing that there was no power from the switch to the disposal. Checked the breaker box and no switches were tripped. Checked the power going to the switch and it has power. Recommended customer have electrician inspect the switch and wiring to the disposal to allow power to the unit.

Cut out and removed hose bib on half inch CPVC and cut out and removed winterization valve on same line. Replaced with quarter turned ball valve and new hose bib. Pressurize system and tested for leaks.
Juan Diaz was very knowledgeable about what needed to be done and his to do it regarding the kitchen pipe system. He redid the pipe layout and installed a new kitchen faucet. It looks much cleaner.
Thank you for your review! We're glad to hear that Juan's expertise made a difference in your kitchen. If you ever need anything else, we're here to help!
For this job, I worked on installing customer supplied kitchen faucet. I also replaced leaking water stops hot and cold. Repiped the kitchen drain the correct way.

Repaired broken section of sewer line, camera’d for other issues. Root intrusion on concrete hub inside city sewer under the street. No other issues at this time on the customers sewer line. Large rock was laying on top of sewer line and cracked the pvc and allowed roots to get in. Cut out damaged section and repipe removed section.
On time, thorough diagnosis of issue, excellent presentation of suggested options. Quickly and efficiently provided resolution. Couldn’t ask for more!
Customer is selling home not interested in fixing.

Replaced cast-iron P-trap after removing drywall and wood. If customer still has issues draining additional work may Be necessary
For this job, I worked on installing new water service from the meters to the inside of home. Installed new main shut off valve 1/4 turn.
I had an emergency plumbing situation and Tim came out and fixed the issue immediately! Tim is a consummate professional and an expert in all aspects of plumbing. I highly recommend Tim Chen for any and all your plumbing needs.

Replaced water heater 40 gas , disposal
Cody was so great to work with. Appreciate him showing me what was going on to educate me in the process. Great personality and knows the job inside and out!
Customer had bathroom stopped up in basement ran water in tub and sink and toilet gurgled indicating a stoppage in the main line for the basement. Pulled the toilet and cleared soft tissue stoppage with camera. Check house pressure at 95. Psi recommended replacing the pressure regulating valve quote attached.
Replaced jacuzzi tub faucet stem for master bath tub
Installed customer supplied 8 inch spread lavatory faucet
Marcos was perfect. Best experience I've had with any repair person. Please send him back next time when I need a plumber. Super nice guy.
Thank you for your wonderful review! We’re thrilled to hear Marcos provided such an exceptional experience. He truly is a great asset to our team. Feel free to request Marcos next time you need us—we’ll make sure he’s there to help!
Once again Cody and his assistant Marco were great. When they removed the old toilet, a problem was discovered with a shoddy original install. He knew how to overcome the problem but didn’t have what he needed. He priced the additional work, I agreed to the extra cost and they went and got what they needed. When the got back they fixed the deficiency, installed to new toilet, cleaned up, we settled up the bill and they were on their way. The new toilet looks great, works great. I’m very pleased with Chen plumbing and thei techs Cody and Marco! Thx Chen Plumbing! Tom Quinn
Cody was awesome. Saw my existing disposal could be fixed and did so. He also give some tips to keep it running welll. Finally Cody me a price to change my toilet and made recommendations for what to use for a replacement. This is scheduled for Tuesday next week. Unlike other firms I’ve used he tried to help me. I appreciate that.
great coordination between the office, Cody and myself! Excellent idea to have a arrival time known before Service personnel arrived.
Awesome experience!!!
Great service. Cody is amazing. Cody made this experience really pleasant. Cody was personable and professional.
They actually called to see if they could come early. That never happens! Work done quickly, professionally. Replaced water pressure valve, repair to shower and toilet.
Thank you for sharing your experience with us! We're glad to hear that we could accommodate your schedule and provide prompt, professional service. We appreciate your feedback!
Good
Awesome experienced. Knew their business, quicker than I expected completion of tasks. Friendly and would hire them for another plumbing job anytime. I appreciate the effort and hard work they put into the job.
Thank you for your review and feedback John!
Great service. Mathew is nice, friendly and knowledgeable.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Cody with Chen Plumbing arrived promptly to replace our kitchen faucet, and to evaluate water leaks under the sink and in a toilet. He gave a fair estimate prior to starting work.He was professional and well mannered. When parts of the faucet were found to be defective, he waited during the two trips to Lowes to return and replace with a new faucet kit. Cody was pleasant in spite of the delays. His work was top notch, both the faucet installation and leak repairs. We would look to Chen Plumbing if a plumber was needed again, and recommend Cody and Chen Plumbing for any plumbing work.
Hey Sherri, we really appreciate your detailed review and are so glad to hear the work was done well! Thank you.
Excellent service
Matt was top notch!
They showed up on time . Complete the service and was professional and courteous .
Quick, easy, professional!