Plumbers in Lilburn, GA

Replaced toilet in upstairs bathroom.

Customer had a 20 year old water heater that wouldn’t stay lit. Replacement was recommended. Customer approved the work and the old heater was removed and a new 40 gallon gas tall heater was installed in the floor in a new pan. Had to cut a gas line out of the way to access and made customer aware that the 4x3 wye was deteriorating. Recommended having an hvac tech inspect for a repair. Tested all water and gas connections to ensure proper function and no leaks.

Furnish and install a new shower valve, tub spout, and shower head. Have to cut drywall to access plumbing. Chen Plumbing isn’t responsible for repairs to drywall to access plumbing. 8/13/25 Returned and cut drywall, removed the old shower valve, and piped in a new shower valve with trim. Customer requested reinstalling the old shower head. Pointed out small leaks in the old shower head to customer and left the new shower head if he ever changes his mind he can install it. Tested all work to ensure proper function and no leaks. None were found. Made customer aware that the caulk needs 24 hours to dry before the shower can be used. Drywall was unable to be taped back due to the proximity of my cut to an old repair.

Customer is having issues with fill valve connection on master bathroom toilet. Leak was coming from eroded gasket. Mansfield flush seal was in bad condition and supply line was gray poly. Minor tank rebuild for customer’s toilet. Customer explained brass ball valve on CPvc line leaks. Customer asked me to diagnose it. Gave valve began spraying water out of handle profusely once slightly turned on. Gate valve then did not shut off. Attempted to tighten packing nut and 20+ year-old half inch CPVC snapped. Got reliable restoration out quickly to mitigate water before property damage. Advised customer on better solution for current piping set up. Replaced main shut off valve, PRV and half inch winterization valve for front hose spigot. Drilled two by fours into studs and strapped copper piping and valves down tightly for security and ease of using valves. Pressurize system and tested for leaks. Left estimate for water heater replacement for customer.

Homeowner states that he replaced the kitchen sink but also wanted to replace the angle stops with shark bite angle stops but the copper pipe on the hot side was bent and didn’t have the proper tools to press or solder and called us out. Greeted homeowner at door and he showed me the kitchen sink and under the cabinets where the angle stops are located. I suggested replacing both angle stops as well as the tubular pipe and the two basket strainers. Homeowner agreed and I began with the two angle stops by shutting off the water meter and cut off both angle stops. Had to cut the drywall on the hot side due to limited access and homeowner was informed and he agreed to cut the drywall. Installed apex A adapter on the copper and used per pipe to add the shark bite shut off customer supplied as well as the cold side but on copper pipe. Then I proceeded to remove both basket strainers and clean the surface and underneath and installed new basket strainers. Then I removed the p trap and insta

Customer had multiple leaks from bathroom coming down into kitchen. First leak was coming off of uncocked, trim plate and tub, spout, and following piping down to P-trap before damaging ceiling. Other leak was on 2 inch ABS coupling joint just above 3 inch ABS drain line. Replaced compromise section and tested thoroughly.

Evaluated multiple leaks in crawlspace. Advised customer to get mitigation company to mitigate sewage saturation. Replaced leaking front hose spigot and gave estimate options for drain replacements.

Client called us out today due to their 2010 model 50 gal nat gas water heater had gone out, and leaked all over the basement. Only option was replacement, so we replaced the failed water heater with new rheem pro series 50 gal nat gas water heater, installed up to code with new gas flex and gas shutoff, new ball valves on hot and cold side, new properly supported and sized thermal expansion tank, and a new pan under the new water heater. Once all connections were made, filled up the tank. Got all air out of the unit, then lit it. Water heater fired right up and is working as it should. Home water pressure is good right at 60 psi, safe range is 50-79 psi. Water heater standard replacement comes with 6 yr manufacturer warranty and 2 yr parts and labor warranty from us. Client became a service member on this visit, office will reach out to schedule the included once yearly whole home plumbing inspection. Client also gets NO DISPATCH FEE, priority scheduling, and 10% off with the ser

Customer had AGL and an appliance company out multiple times to determine why stove couldn’t run at the same time as the gas top. AGL determine this due is with the regulator valve with emergency shutoff. Appliance company found no issues with the appliances. Gave price to replace and repair the issue as stated with previous diagnostic.

Customer wanted a toilet fixed. Gave customer quote to have toilet fixed and at this time customer didn’t want to proceed with any repairs.

Had a copper waterline with a pinhole where it had rubbed on the concrete blocks for 40 years. Customer chose to have us replace the hot and co,d line in this section as the other copper pipe was being squished in between the block and the framing as well. Cut out both sides and Repiped with pex, slice with a poly sleeve.

Downstairs shower had constant drip. Replaced delta cartridge. No further issue.

Upon arrival, customer had water damage from washing machine box. Main shut off valve is leaking as well as PRV. Psi was exceeding 120.Shut down water to home and replaced main shut off valve, PRV, and washing machine box. Pressurized system from street and then pressurized system in home slowly and tested for leaks.

Homeowner had the Undermount sink fall down and had it re-mounted by a granite company. The basket strainers that were on the sink were apparently in bad condition. homeowner purchased new basket trainers to be installed. installed two new strainers and re-hooked up the drain line. tested both sides of the sink with no leaks or failures at time of service.

Customer had leaking disposal. Removed old disposal and furnished and install new one. Tested for proper operation and leaks. Everything tested fine. Cleaned up work area.

Upstairs hall bathroom toilet was clogged. Gave multiple options to homeowner and explained the process sequentially. Problem isolated to the one toilet. Has been clogged for a month. Augered toilet and cleared blockage. Confirmed proper function by flushing multiple times with and without toilet paper.

Tankless

Customer had major leak from tub in guest bathroom. Mitigation company has already been out to mitigate damage. Cut out spray foam insulation for visibility on pipe and tested multiple drain outlets of tub shower. Found wasted overflow gasket not properly secured where water was only escaping once tub was completely full. Replaced and tested. Gave estimate for water heater replacement.

Replaced a KITCHEN FAUCET CUSTOMER SUPPLIED

Gave price to bore under driveway and replace water service with new shut off and prv. Will need utilities marked

Gave Customer estimates for repairs that were needed .

Renee tankless water heater throwing a code 11. Removed combustion fan and burner box, cleaned both with compressed air. Cleaned flame rods. reinstalled all parts. Tested with no codes or failures at time of service.

Diagnosed code 10 and 11 on Renee tankless water heater. call Renee tech-support with help diagnosing tech-support states we need to pull out the burner assembly and fire rods blow through the burner with 100 psi or more air compressor to clear debris. Will need to return with an air compressor.

Adjusted water pressure

Arrived at customers home, found water heater was leaking from T&P and hot nipple side, checked pressure and found pressure to be 120 psi informed customer that water heater will need to be replaced and so will the PRV customer approved estimate Removed old heater, drained house water system down, Furnished and installed new 50 gallon water heater properly strapped expansion tank as well as replaced whole house Shut off with brand new ball valve and new PRV set water pressure to safe limit. Work is thoroughly tested and complete. (Inform customer that he would have the responsibility to bleed system, of air and debris of line. Customer understands.