Since 1998, our family-owned business has proudly served the Norcross community with exceptional plumbing services. When your drains start moving slowly, fixtures stop working, or lines get backed up, we’re ready to help with leak repair, drain cleaning, water heater repair, sewer and gas line repair, fixture installation, and emergency repair services. Whether you’re dealing with a small leak or a major sewage backup, you can count on our plumbers in Norcross to provide accurate diagnostics and lasting solutions that keep your plumbing flowing properly.
Why Homeowners in Norcross Choose Chen Plumbing
Since 1998, we've been the go-to plumbing company in Gwinnett County for all residential plumbing needs. With an office in the heart of Norcross, we can reach homes quickly and provide long-lasting solutions, whether you're dealing with a burst pipe in the middle of the night or a stubborn clog that won't clear.
We understand the unique plumbing challenges throughout the community, including aging pipes in older homes and decades-old tree roots infiltrating sewer lines. Whether you're in an older home near Thrasher Park or a property close to Berkeley Lake, you can count on our Norcross plumbers for honest recommendations, upfront pricing, and dependable solutions.
Here's why homeowners continue to choose Chen Plumbing:
- Family-owned legacy: As a family-owned business led by master plumbers, we've delivered personalized service and exceptional workmanship for three generations.
- Highly rated service: With more than 300 five-star Google reviews, an A+ Better Business Bureau rating, and a Nextdoor Neighborhood Fave award, our reputation speaks for itself.
- Trusted by local homeowners: Much of our business comes from referrals by satisfied customers throughout Norcross and Gwinnett County.
- Licensed plumbing professionals: Our experienced, licensed plumbers handle everything from simple repairs to complex plumbing projects.
- Long-lasting repairs: We focus on solving problems correctly the first time using proven repair methods and quality materials.
- Advanced diagnostic technology: We use modern equipment to accurately identify plumbing issues and recommend the most effective solution.
From repairing small leaks to installing new plumbing systems and fixtures, our comprehensive plumbing repair, inspection, and installation services help keep your home operating efficiently.
Water Heater Repair & Replacement Services
Our water heater services include installation, repair, and maintenance for both traditional tank and tankless water heaters throughout Norcross.
Routine maintenance removes sediment caused by Georgia's hard water, helping your water heater operate more efficiently, extend its lifespan, and lower energy costs. If your system is over 10 years old or no longer provides reliable hot water, our technicians will evaluate its condition and recommend whether repair or replacement offers the best long-term value.
Sewer Line Repair, Replacement & Inspection
Slow drains throughout your home, gurgling toilets, or recurring sewage backups often indicate a problem with your main sewer line.
Chen Plumbing understands how mature tree roots, aging clay sewer pipes, and Georgia's shifting red clay soil can damage underground plumbing over time. We use sewer camera inspections to accurately locate the problem before performing minimally invasive sewer repair or replacement solutions that protect your property while restoring dependable drainage.
Drain Cleaning & Clog Removal Solutions
Our professional drain cleaning services eliminate stubborn clogs and restore proper flow throughout your plumbing system. We inspect the affected drain, locate the blockage, and use professional equipment such as drain augers or hydro jetting to remove buildup completely.
Whether you're dealing with a routine clog or a more serious blockage, our team has the experience and equipment to solve the problem effectively.
Emergency Plumbing Services When You Need Help Fast
When frozen pipes burst during a Georgia cold snap or your sewer line fails unexpectedly, Chen Plumbing is available with 24/7 emergency plumbing services. Our technicians respond quickly to locate the problem, minimize damage, and restore your plumbing system as soon as possible.
Plumbing Inspections to Prevent Costly Repairs
Our plumbing inspection services help identify developing issues before they become expensive emergencies.
During an inspection, we evaluate your pipes, drains, fixtures, and water pressure to detect leaks, worn components, or other developing problems. Routine annual inspections help extend the life of your plumbing system while reducing the risk of unexpected breakdowns.
Serving Homes Throughout Norcross and Gwinnett County
Searching for a local plumber near you? We proudly serve Norcross and surrounding communities throughout Gwinnett County, including:
- Duluth
- Peachtree Corners
- Lawrenceville
- Tucker
- And surrounding communities
Schedule Plumbing Service in Norcross Today
At Chen Plumbing, we're proud to provide honest, dependable plumbing services that keep your home's plumbing system operating reliably. With more than 25 years of experience, our residential plumbing team has the knowledge and equipment to handle everything from clogged drains and water heater repairs to broken pipes and complete plumbing installations.
Call or text us today at (404) 383-9225, or schedule service online to get started.
Recent Jobs and Reviews in Norcross, GA
Norcross, GA at a glance
Chen Plumbing has completed 3 jobs in Norcross, GA between October 2026 and November 2026.
The 5 customer reviews shown here average 5.0 out of 5.
The most recent job was on November 1, 2026.
Chen Plumbing has completed 412 jobs in Norcross, GA in the last 12 months. The first job there was in July 2023.
Job Locations and Reviews
Jet the sewer line from the clean out to clean and clear the blockage For this job, it came out to take a look at an issue with a toilet so therefore we took a look outside at the outdoor clean out and come to find out. It was full of water on the CUSTOMER side with tissue and toilet paper coming out, so therefore we went down a little bit further in the yard and looked at the other clean out the other clean out, appeared to be full of water as well so therefore Itake a look at a issue with a toilet so therefore we took a look outside at the outdoor clean out and come to find out. It was full of water on the CUSTOMER side with tissue and toilet paper coming out, so therefore we went down a little bit further in the yard and looked at the other clean out the other clean out, appeared to be full of water as well so therefore, I recommended to do a jetting service on the drain line in order to ultimately clean and clear the line we were able to remove some roots, however the roots are st
We had two shut off valve’s replaced in the basement. The work completed was clean and tight working great.
Master bathroom minor rebuild Replace service stop valve Upon arrival, I inspected the homeowner’s concern regarding a constantly running toilet. During the inspection, I also discovered that the toilet’s angle stop (shut-off valve) was not completely shutting off the water supply. The homeowner requested that the internal components of the shut-off valve be replaced. I presented the homeowner with several options and explained that the existing CPVC piping was extremely brittle. I advised that there was a high likelihood of the pipe breaking when attempting to remove the existing compression-style angle stop. After discussing the options, the homeowner elected to proceed with Option 2 before considering Option 1. We began by rebuilding the toilet, replacing the toilet supply line, and then moving forward with replacing the angle stop. Unfortunately, when attempting to remove the existing angle stop, the CPVC piping broke below the floor. As a result, we had to cut an access openi
Alex spent a day and a half with us replacing the main line from the meter to our house. He did an awesome job and was very friendly to work with.
Customer called us out for annual Plumbing inspection. Completed Plumbing inspection. Everything in Home is in home is in working order just noticed two small things customer knows about. Customer did not want to do a water heater flush due to the age of water heater. Ran camera from outside clean out to city tap informed customer of couple bellies in line holding water.
Seth was great!!!
Alex arrived on time and quickly identified root cause and provided solution to solve the problem. He is very competent.
Cody and Hector were amazing - they were professional, friendly, left our space cleaned up and went over all the install steps and what to expect Made sure we knew how to operate our new tankless heater we call Chen plumbing for all our plumbing needs
