Plumbers in Norcross, GA

Found a small leak p trap under the sink , replaced with a new p trap , no charge

With CUSTOMER, he had to redo the icemaker waterline with new compression angle stop however we had to modify it the customers on a slab and the pipes come in from a really weird angle from the slab so we had to modify the compression angle stops. We replaced the hot and the cold and then we also replaced the icemaker waterline as well. Use the tea with the street 90 to make the drop connection in order to tile onto the waterline connection for the icemaker once complete. There are no leaks from the angle stops. The customer also wanted us to supply and install a brand new faucet so therefore we installed a chrome American standard faucet single hole with the plate Once installed there are no leaks.

Call to inspect faucets and miscellaneous issues. Met with Ms. Linda on site and she explained that she would like us to: Inspect downstairs faucet and likely replace or repair. Inspect powder room sink drain (doesn’t stop water). Inspect master bathroom left side faucet and pop up. I checked downstairs bathroom faucet and found the hot side to be in a severely corroded state, with seeping evident. Housing was falling to pieces in my fingers. We replaced this faucet with the provided faucet, and everything is working well without drips. Powder room faucet pop up has a corroded adjustment screw that has allowed the pop up to spring out and not correctly hold water when activated. We installed this customer provided faucet in 2024. I assisted in filing a warranty claim for Ms. Linda and delta is sending a replacement part. Master bathroom hot side faucet is in very poor shape, and I do not believe that attempting to repair would have positive results. I believe replacing the faucets

Today main line back up to first floor tub and toilet , we removed toilet , cleared blockage with chain snake , we tested with multiple toilet flushing and tub draining , we noticed water is coming out to the clean out on the right side the house , customer did not want us to do camera inspection, also customer stated this same issue happened about two years ago , no warranty .

Replaced a old 50 gallon gas water heater , new Rheem water heater , expansion tank , new water shut off valve and membership discussed and signed with Ms Davis

Unable to locate address. Customer upset, very unreasonable.

Today we opened wall behind bathroom sink and toilet , switched hot water to cold water for toilet with copper pipe inside wall , we cleaned shower drain , we replaced a master shower head brush nickel

Replaced a leaking 40 gal short water heater today , new Rheem 40 gas , expansion tank with mounting bracket and pan installed.

Came out to this customer home to take a look at an issue he was having with his dishwasher. I took off the trim plate to look underneath the dishwasher to see where it was leaking, and the leak was coming from the solenoid of this dishwasher unable to fix the dishwasher, upon the further inspection of the plumbing his water heater has a little bit of rust and corrosion, and the water pressure is at 70 psi. At this time the issue at hand was the dishwasher leaking and dishwasher failure.

Customer has a reschedule credit of 55 dollars, the home owner is wanting on a fridge to be replaced, however the customer will not have the refrigerator till march so she wanting to wait till it is closer to that time to replace the valve. The water line is a copper water line and goes behind the fridge and then under the slab into a saddle valve, we recommend repiping the water line for the Ice maker and install a box, and or install a 1/4 shut off valve for the ice maker. At this time we aren’t doing any work today.

First CUSTOMER they got a few issues going on here. One of the toilets needs a major rebuild done rather than a minor rebuild done. The toilet is only about a year old. It’s an American standard so therefore, I recommended to do a major tank rebuild of the toilet, so the customer wouldn’t have a constant drip anymore With that in mind. They also have a Delta faucet widespread that is constantly dripping and there’s a couple ways that we can go about repairing and/or replacing. If they supply us with the faucet, we can come back and install it. Also, we could also repair the faucet as well gave different estimates for that. Their water heater is from 2017 however, it is showing corrosion around the bottom of the tank and at the thermal expansion tank it looks like it’s been leaked before recommended to get that swapped out as well. The furthermore, the house picket on the right side of the home is constantly dripping. I recommended we go ahead and replace the hose bib from the crawlspac

Arrived customer home , found a soft tissue clog, we used chain snake cleared blockage and also did camera inspection, found “ belly “ in the line but not too bad , we also replaced a old Prv with new one because of high pressure, same time we replaced a bad expansion tank installed new one with a mounting bracket , replaced water heater shut off valve and some sharkbite fitting Discussed and signed up membership with Ms. sue chai today . Thank you .

Quoted tankless repair and replacement options today

Quoted a septic to sewer conversion job today

Came out to this CUSTOMER‘s house to do a maintenance scheduled service went throughout the house and took a look around. Everything was looking good. Took a look at one of the showers and the Moen cartridge is a little stiff with a handle turning. I recommended to keep an eye on it and potentially end up replacing the cartridge at some point in addition to that everything else looks good. We had installed the water heater last year. The customer opted out on flushing the heater. He wasn’t interested on flushing it so therefore we did not provide that service along with doing a scope of the sewer line because there wasn’t an accessible clean out that I could source so therefore we did not do the scope report. At this time, the customer has no further issues or any issues at all.

Replaced a toilet with customer supplied for upstairs hall bathroom, credited back last repair for tank rebuild charge .

Install customer provided burner assembly for water heater. Customer stated that water heater went out and that burner and we needed to be replaced. Customer had new burner assembly already. Gave customer estimate to install. Customer provided burner assembly and customer agreed. Went ahead and removed old burner assembly and installed new one. Tested all connections for leaks and no leaks were present at this time. Also got water heater back on and running. Tested pressure to home and pressure was above 100 psi. Recommended to customer have PRV replaced and will send estimate to do so. Also, water heater is 8 years old. Also, there’s no warranty on customer provided parts.

Customer had a hose bib with multiple leaks. The highest point of leak was from a failed sharkbite towards the ceiling. Made customer aware that cutting of drywall would need to occur and that Chen Plumbing isn’t responsible for the repairs. Customer understood the drywall agreement as stated. Repaired the leaking section of copper, replaced the hose bib, and installed a functional shutoff. Tested all work to ensure proper function and no leaks. None were found. Recommended having Provision Restoration inspect the water damage in the wall.

Call for leak in yard. Met with Tom and he advised that the county utility service has been out and said the leak is on the property side. I dug down and exposed main and irrigation tee. I found a gas pipe black iron 90 transitioning to pvc leaking. Removed the leak in section and installed pex pipe to relieve tension on line. Pressurized system and checked for leaks. Meter is locked out and home is pressurized, lines clear of air. I recommend contacting the water service provider for. Bill adjustment if water overage is significant.

We arrived today , water was off in the street for the entire building, we turned on the water investigated issure , found water pipe is busted inside wall between the kitchen and bathroom, we opened large area wall , replace busted pipe with new copper pipe to bathroom sink . Water is back on , no further leaks at this time.

Customer has a water bill that has incrementally gone from around 50 a month to around 180 a month. Arrived and determined there is a leak on the water service by shutting off the inside shutoffs and noting that the meter is still moving. It is a very small leak (less than a tenth of a gallon per minute). Recommended calling National Leak Detection. (404) 579-1188. Once located we can return to find the leak for the starting price quoted in the ticket. Home was built in 2001 so the likelihood of it having unrepairable pipe is extremely low.

Replaced water heater in the garage. Installed new water heater on a stand per code as the old tank was not on a stand. After lighting the new water heater, we found it was back drafting. Went on roof and found the vent cap was only held on with tape and no screws. Vent cap had slid down over the vent and was obstructing the exhaust. Reinstalled the vent cap correctly. No further issue at this time.

Customer has a sink in lab with knee pedals with a leaking cold pedal. Pressure from the water is kicking the stem out and causing a leak. Sourced the repair part for it and gave customer valve replacement option. Customer approved work and wanted to hold off on us ordering the part until facilities team could be contacted. Customer will call office to greenlight us ordering the part. Informed customer part will take 7-10 days to receive the part.

Customer called us out because she noticed water coming from crack in driveway. Shut off water at street for both her unit and also neighbors in 3239. Wasn’t able to tell if leak slowed down or not. Stated to customer that we will need to cut section of driveway and make repair on water pipe and customer agreed. Went ahead and started cutting and water started spraying. Shut off water for neighbor unit and leaked stoped. Stated to customer that the leak is on unit 3239 line. Got in contact with owner for unit 3239 and he agreed to pay $4,050. Since leak is on irrigation and is servicing multiple areas HOA agreed that they will be responsible for repair. Gave an addition quote to HOA of $3500 to cut about 10 feet of concrete and replace piping and also pour back concrete. HOA agreed so we went ahead and cut concrete. Replaced section of pipe that was in driveway and sleeved it to be below driveway. Tested for leaks and no leaks were present at this time. Will need to return tomorrow to

Fixed a toilet handle issue