Plumbers in Norcross, GA

Customer had water leak on main service going to home when I arrived. Customer already had hole dug and pipe cut. Customer was looking for repair on cut section after repairing section of pipe turned on water to check for leaks and proper function. Customer also is to backfill hole.

Came out for a kitchen sink not draining. We found the kitchen sink upstairs is tied into the drain with a downstairs kitchen sink. The pipe they both connect to is cast iron running under the slab. We have option to jet the line to try to restore proper flow, and also gave options to replace/reroute the pipe. Homeowner has two hose bibs that leak constantly when they are turned on. Also gave options for an old shower valve that is constantly dripping. Water pressure tested in the normal range. We emailed over quotes so homeowner can discuss it with her spouse before they make any decisions due to the scope of work required to address the drainage issue.

Customer stated that toilet wasn’t flushing right and only would flush when urinal was flushed. Tested water pressure to building and found that water pressure was above 80 psi which can be causing the issue. Also found that water heater in attic/loft space where HVAC is is over 10 years old and isn’t heating hot water. Would recommend to replaced or remove water heater due to age. Stated to customer that we can make repair on toilet, but won’t be able to warranty due to water pressure being above 80 psi. Customer rates on went ahead and installed new valve for toilet and tested. Toilet is now working properly and no leaks at this time. Cleaned up work area. No warranty on work today due to high-water pressure

Diagnosed water leaking on subfloor seen from crawlspace. After further investigation found ac unit above had water damage around it as well as water dripping off of discharge line going down on subfloor and into crawlspace. Recommend having ac company inspect unit and to fix any issues with unit. Also no water lines or drain lines around unit where there is leaking.

Did toilet Tank minor rebuild with new fill valve , flapper , supply line

Pull and reset toilet , remove object from toilet bowl

Call to provide estimate for new project in new sanctuary room. Arrived and met with Levin on site. While inspecting new project area, we also discussed condition and maintenance of the rest of the property. Main project is still slightly early for us to provide n accurate estimate. We will need to know the expected plans, layouts, and requirements before providing an estimate. We may need to perform camera inspection of sewer lines exist if required for engineer/plan designer. I would expect water and drain work, concrete demolition, and the addition of a point of use water heater (will require electrical supply), and potentially a dedicated pressure regulating valve. I performed a walkthrough of the property with Kevin and we discussed some challenges they are facing with plumbing, and some common issues faced specifically in church environments with plumbing. We discussed avoiding generic toilet parts if DIY projects are going to be done, as they often lead to problems. I demon

Customer had high pressure and small drip on PRV. Also customer states bad sewer smell throughout restaurant. Found vent entirely disconnected from main vent for women’s bathroom. Gave options for repair/replacement replacements. After approval. Replaced regulator and connected vent for women’s bathroom to main vent line. Also ran water in all floor drains. We could find in order to ensure proper water level in P traps below to prevent smell. If issue continues will return to further address smell issue.

Replaced a break room sink faucet with delta single handle pull down faucet , fixed two loose toilets in woman’s first two toilets .

Customer wanted cheap options, gave ball park quote for 305 for minor toilet rebuild, customer said parts cost 35 dollars and she pays handyman that price. Didn’t create an estimate, she told me to leave. I explained the 50-40-10, she didn’t let me look at the issue. I told her we are professional plumbing company and she didn’t proceed.

Quote break room faucet replacement and two toilet pull and reset , we do job 7/16 first call

Returned to install PRV and whole home shutoff due to customer having old ball valve and high water pressure. Had to open up the wall due to the previous install being glued fitting to fitting. Installed new PRV and whole home shutoff valve. Transitioned from cpvc to pex to allow for future repairs. Turned water on to check for leaks and found no leaks. Set pressure to 62 psi. Pressure is set to correct psi and no leaks upon departure

Customer had leak on CPVC line in ceiling. Cut out repair attempt and replace section of CPVC. Waited for glue to dry and turned on water to check for leaks and proper function.

gave customer estimate for 4 motion censored faucets in mens and womans bathroom

Water leak upon arrival, customer stated she noticed water dripping from the ceiling below the shower. After opening the ceiling up found a trash bag with a big puddle of water in it. Ran shower and found the shower leaking around the drain. Informed customer we could try and reseal the drain. Gave customer estimate, customer stated she was going to call the contractor who did the work to see if they would fix it. When doing a plumbing inspection noticed customer had high pressure and two gate valves as a whole come shutoff valve. Informed customer we could replace the PRV and install a new ball valve for the whole home shutoff. Informed customer we would need to open the wall in order to make good connections to the cpvc. Gave customer estimate customer approved estimate, we will be out tomorrow morning to complete the job.

Customer stated neighbors son clogged the toilet upon arrival. Customer stated they were put of town and when they got back in town they never used the toilet. After flushing toilet multiple times found it was not clogged. Ran shower in bathroom to make sure there was no main line clog. Everything is flowing properly and no blockage upon departure

Customer had a basin in basement overflowing from the pump failing. Plugged in the pump with a bypassed switch and confirmed the pump functioned, just no working float. Noted to customer the lid is rusting, unmounted, and not sealed properly. Also noted mold in the area of the pump that needs to be addressed and noted the safety and sanitation risk. Customer couldn’t be present for the work so after approving the repairs got customers card on file. Customer declined work on the lid and stated the mold would be remediated after the pump repair. Tested work to ensure proper function and no leaks. None were found.

Replaced a 3/4 gray poly water service line from water meter to basement with 1” black poly , shut off valve with box after meter installed, used water hydraulic cement sealed wall

Customer needed annual tankless flush. Flushed tankless. Ran water to check for proper function. Also gave quote for hose Bibb install.

Customer’s pest control guy stated that there was a leak in crawlspace after reviewing crawlspace area and running water from different locations was unable to create a leak on any drain line within the area of water. Explain to customer about poorly installed drain line for kitchen and the conditions of cast-iron inside home. Customer was only concerned with if there was an active leak checked pressure found pressure to be at 65 psi unable to look at heater.

Upon arrival customer has water leaking from front yard and road. Inspected meter and noticed no water movement. County is already out to repair busted main water line.

Customer looking for quotes on water heater. Will call back after speaking with son. Explained pressure is a concern being 105 PSI.

Customer reported toilet was continuously flushing, and they had turned it off upon arrival after doing a quick visual inspection we determined the diaphragm failed gave quote to replace customer approved, Replaced diaphragm for toilet flushed multiple times to ensure no leaks were present as well as water would shut off. Everything is working upon departure parts and labor Do carry a one year warranty also left two estimates want to replace five Sloan valves the whole valves and five diaphragms.

Customer stated that he wasn’t sure if gas for fireplaces was off. Tested the gas shut off valve and both valves were working properly. Stated to customer there may be another shut off behind finished walls but the accessible one is working properly and shouldn’t be an issue.

Job Details & Customer Concerns Customer contacted us for a quote to replace their existing water heater. Home has a 10-year-old gas water heater located in the attic. Josh reported two significant floods over the year and wants to prevent future water damage. Inspection Findings Confirmed 10-year-old natural gas water heater in attic. Main water shut-off and Pressure Reducing Valve (PRV) are also located in the attic. Access Challenges: Very tight access via attic staircase. Gas line and water lines create significant obstacles. May require temporary removal/repositioning of attic stairs, gas lines, and water lines to safely maneuver the old unit out and the new unit in. This will add labor time and complexity to the installation. Home has copper piping. Water pressure measured at 55-60 PSI. The PRV appeared to be set low. Josh confirmed occasional irregular pressure (strong flow that then slows down). Likely related to multiple main line repairs and water interruptions in the comm