Norcross, GA's Local Family-Owned Plumbing Company
Founded in 1998, Chen Plumbing is a family-owned business that takes pride in serving the local community with exceptional residential plumbing services. Our legacy spans three generations, a testament to our commitment to quality and customer satisfaction. We're more than just a business; we're an integral part of the neighborhood, dedicated to ensuring your home's plumbing systems function seamlessly.
Our world-class service comes at affordable prices, making top-notch plumbing solutions accessible to all. We believe in transparency, which is why we offer free estimates, so you have a clear understanding of the work required without any financial obligation. Trust Chen Plumbing to handle your plumbing needs with professionalism and expertise.
Give us a call at 678-621-6363 today to schedule service.

Top Requested Plumbing Services in Norcross, GA
Since 1998, we've been the go-to plumber in Norcross, GA for all residential plumbing needs. We offer industry-leading service in the following plumbing services and more:
Leak Repair
At Chen Plumbing in Norcross, GA, we specialize in swift and efficient leak repair to prevent unnecessary water wastage and potential property damage. Trust us to detect and fix your leaks, saving you time and money.
Drain Cleaning
Our regular drain cleaning services are designed to prevent clogs and backups, ensuring your plumbing system remains operational. Keep your drains flowing freely with our expert maintenance.
Bathroom Installation
Upgrade your bathroom with our professional installation services. We install new fixtures like sinks, toilets, showers, and bathtubs, enhancing the functionality and aesthetics of your space.
Gas Inspection and Installation
Safety is a top priority at Chen Plumbing. We provide thorough gas line inspections and installations, checking for leaks, damage, and ensuring proper installation.
Inspection Services
Avoid future plumbing problems with our regular inspection services. We check pipes, drains, fixtures, and water pressure, identifying potential issues before they become serious problems.
Residential Plumbing Repair & Installation
From fixing leaks to installing new pipes or fixtures, our comprehensive repair and installation services maintain the functionality and efficiency of your home's plumbing system.
Emergency Plumbing Service
Unexpected plumbing problems? Don't worry! Chen Plumbing offers 24/7 emergency services that ensure immediate attention to your urgent needs, minimizing damage and disruption.
Water Treatment Services
At Chen Plumbing, we also offer water treatment services to ensure safe and clean water in your home. We install water softeners, filters, or purification systems to remove contaminants and improve your water's quality.
Water Heater Services
Our water heater services include the installation, repair, and maintenance of water heaters, both traditional and tankless. Regular service from Chen Plumbing ensures efficient operation, prolongs the lifespan of your heater, and can help reduce energy costs.
Sewer Main Repair
Dealing with sewer main issues? Our expert team at Chen Plumbing provides critical sewer main repair services. We diagnose and repair problems in the main sewer line, ensuring the proper functioning of your entire plumbing system.
Why Select Chen Plumbing?
Our office is located in the heart of Norcross, allowing us to provide quick response times and unmatched service. We understand the unique needs and challenges of the Norcross community, and are dedicated to providing the highest level of quality and service.
- Family-Owned Legacy: As a family-owned business, we offer a personal touch and commitment to excellence that sets us apart.
- Highly Rated Service: Our consistently high ratings reflect our dedication to superior service and customer satisfaction.
- Trusted by Clients: Our clients' trust and their willingness to recommend us demonstrate our reliability and efficiency in delivering top-notch plumbing solutions.
- Skilled and Licensed Plumbers: Our team of highly trained, licensed plumbers is ready to tackle any plumbing issue with professionalism and precision.
- Efficient and Correct Solutions: We work quickly and efficiently, ensuring your plumbing issues are fixed right the first time, every time.
- Cutting-Edge Technology: We use leading technology to diagnose and solve your plumbing problems, providing you with the best possible solutions.
At Chen Plumbing, we are proud to serve the Norcross, GA community with the best plumbing services in the area. With over 25 years of experience, our team of professional plumbers has the knowledge and skills to handle any plumbing issue, big or small. From clogged drains and running toilets, to broken pipes and water heater repairs, we have the expertise to get the job done right.
Give us a call or text today at 678-621-6363 to schedule service; we look forward to serving you!
Recent Jobs and Reviews in Norcross, GA
Customers say: The recent reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by Chen Plumbing, with compliments directed towards the promptness, professionalism, and quality of work. Customers appreciate the efficient scheduling process, the helpfulness of the staff, and the effective resolution of plumbing issues. Positive reviews also mention the competitive pricing, the friendly and knowledgeable technicians, and the overall positive experience. However, a few negative reviews exist, primarily focused on pricing issues and minor concerns with customer service. Overall, the sentiment is positive, with a clear majority of reviews expressing satisfaction with the services provided by Chen Plumbing.
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (25)
- Atlanta, GA (302)
- Avondale Estates, GA (4)
- Braselton, GA (1)
- Brookhaven, GA (4)
- Buford, GA (1)
- Canton, GA (2)
- Chamblee, GA (13)
- Clarkston, GA (2)
- College Park, GA (3)
- Covington, GA (1)
- Cumming, GA (3)
- Decatur, GA (58)
- Doraville, GA (22)
- Douglasville, GA (2)
- Duluth, GA (18)
- Dunwoody, GA (14)
- East Point, GA (1)
- Fairburn, GA (1)
- Flowery Branch, GA (1)
- Johns Creek, GA (6)
- Jonesboro, GA (1)
- Kennesaw, GA (1)
- Lawrenceville, GA (18)
- Lilburn, GA (12)
- Lithonia, GA (3)
- Loganville, GA (1)
- Marietta, GA (17)
- Norcross, GA (50)
- Peachtree Corners, GA (9)
- Powder Springs, GA (2)
- Riverdale, GA (1)
- Roswell, GA (10)
- Sandy Springs, GA (11)
- Smyrna, GA (4)
- Snellville, GA (4)
- Stone Mountain, GA (26)
- Stonecrest, GA (2)
- Sugar Hill, GA (1)
- Suwanee, GA (5)
- Tucker, GA (89)
- Woodstock, GA (2)
Job Locations and Reviews

Replaced water heater, PRV main shut off and winterization valve for front hose spigot. Rerouted copper lines to make shut off accessible.

Customer wanted new gas line ran, inform customer that we could not run gas line underneath deck, because there is no access, customer would like estimate.

Replace tank bowl, gasket and bolts for upstairs hallway toilet. Replace flapper with air, bubbles and silicone and downstairs toilet. I just water level and downstairs toilet that was set in properly on fill valve installation.

Install water service line from meter to inside garage , seal penetration in garage. From meter trench hole to sidewalk bore under sidewalk and replace line going through garage with 1 inch pex. (Not responsible for landscaping) Installed 1 inch pex from meter to inside of garage, hooked up to copper in garage, sealed all penetrations with hydraulic cement, ensure line was not leaking by spotting meter meter showed no signs of movement line is working as intended, after inspection has concluded, we will come back and fill in holes left open for Inspector. Bled air and debris out of line, in-house informed homeowners that if air persist or debris persist to keep running water.

Replace 1/3 hp garbage disposal underneath kitchen sink.
Fast service… price was less then quote

Customer stated that there was a leak in the yard. Gave customer options and customer opted to go ahead with repair. Dug down to pipe and repaired section of three-quarter inch copper piping. Tested for leaks and no leaks were present at this time. No warranty coverage for repair due to location. Covered back soil and Cleaned up work area.

installed PRV, purged air out of system carefully, Insured everything was in working order at time of departure.

Left multiple quotes.
Customer had issues with toilet in basement that was previously augured. Had spoken in the first visit about pulling the toilet and running the camera if any future issues occurred. When I returned, I pulled the toilet and found roots growing in the flange. Made customer aware of multiple contributing factors. The first was the presence of the roots themselves. There was a rootball that had grown in the top of the flange, and a small amount of roots where the drain enters the basin. Made customer aware that it is hard to determine any hairline cracks in abs pipe, but the roots didn’t appear to be growing from a crack in the pipe, but rather came over the top. Also, the pipe is challow and the flange appears to be glued into a tee instead of a wye fitting. Informed customer of the issues that can cause flow from a vertically flushing toilet. Spoke with customer about medium and long term solutions. The long term solutions require breaking concrete and replacing the basin. For now, custo

Trim
Super, honest, and quality service as always!

Toilet Replacement

Plumbing

Replaced a leaking water heater with a new 50 gal gas heater , new water shut off valve , Pan , expansion tank

Customer had leak on gray polybutylene pipe. Water was off upon arrival. Had to make multiple repairs. There’s no warranty for work completed.
Was very happy with the people from Chen Plumbing and with the work they did. Would use them again. AAA+

Customer had rusted tank bolts and 42-year-old toilet that began leaking. Strongly recommended three-quarter inch PRV replacement. Took apart toilet and replace bolts, flapper and gasket to bowl.

Quote for toilet replacement.

Banana games first stall in women’s restroom was allowing water to push through fill valve. Flapper was in bad shape as well. Replaced filled valve and flapper in toilet. There is no warranty coverage for this work due to high-pressure on building.

Pumped water from meter box to ascertain source of leak. No leak apparent. Watched meter indicator dial for fifteen minutes per code requirement for leak search under pressure. Meter showed no sign of movement. Ground before meter box is saturated which may indicate leak on supply side of meter.

Repaired Delta single handle tub/shower. Replaced disposal due to heavy corrosion. Replaced icemaker box.

Arrived at specialty tile products, customer wanted three toilets, looked at, one toilet with a Sloan valve with a Slow flush, used repair diaphragm. To remedy issue, however, Sloan valve is old and will likely need to be replaced in the future, customer also wanted one toilet pulled and reset because wax seal was leaking ,another toilet was clogged, suggested to customer to pull reset and unclog toilet to make sure wax seal was good, Tested both toilets to ensure they are working properly. Also to ensure line was clear toilets are back to back.work is tested and complete.

Customer supplied shower rebuild kit did not work,used pfister kit to fix issue ,water pressure is extremely high because of this we can not warranty parts at this time .
Great Service

Replaced a kitchen faucet with customer supplied
Customer had 50 dollar coupon that was used for service to replace toilet. Removed the old round front toilet and installed a new ADA elongated Kohler toilet. Tested all work to ensure proper function and no leaks.

Conducted comprehensive plumbing inspection for property in Norcross. Client requested evaluation prior to home renovation project. Inspected all visible supply lines, drainage systems, fixtures, and appliance connections. Water pressure tested at 65 PSI, within acceptable range. Located several areas requiring attention: copper supply lines in basement showing early signs of pinhole leaks (documented with photos); master bathroom shower valve exhibiting mineral deposits affecting temperature control; kitchen sink drain configured incorrectly with insufficient slope. Performed thermal imaging scan of walls in finished areas, no evidence of active leaks detected within structure. Water heater functioning properly but approaching end of expected service life (11 years old). Provided detailed written report with prioritized recommendations and associated cost estimates. Client expressed appreciation for thorough documentation to incorporate plumbing updates into broader renovation plan. R

Customer needed inspection done to ensure no issues with plumbing. Inspected three separate bathrooms with fixtures, inspected all visible drain lines, kitchen sink plumbing and utility room. All outdoor hose spigots are functional. Water heater is approximately 16 years old and psi is exceeding 100. There is no thermal expansion device. Found 4 inch lavatory faucet with slight drip into drain, most likely due to high-pressure. Stop valve for master bathroom toilet is leaking when opened. Advise customer get tile repaired for trim plating in master bathroom shower. Estimate given for necessary repairs and recommendations.
Cory is very knowledgeable, friendly and Professional. I really like how he got the job done. If I ever need Chen again I would prefer having him do the job.
Excellent Service
Dawson and his assistant were excellent. They were professional and were able to diagnose and correct the problem I had. Highly recommend them!
Thank you, Bernadette, for your kind words about Dawson and his assistant; we're glad they could help you and appreciate your recommendation!
Dawson and his assistant were excellent. They were professional and were able to quickly diagnose and fix my problem. Highly recommend Dawson.
We were provided multiple options and the issue was resolved same day.
Nice job!
Great company....
Matthew was nice and professional and explained things to me well
Arrived on time Excellent work
Matthew was very professional and informative. I look forward to working with him again.
Juan was great! Communicative and quick!
Excellent service
I highly recommend Tim Chen and would call on him again should we have any future plumbing issues. He is personable and communicative, letting us know when he was on his way, and arrived on time. He obviously is a plumbing expert, performing his work quickly and efficiently, and explaining things clearly when I had questions about the nature of the work that needed to be done.
Juan terrific professional and very knowledgeable
Super experience all the way around.
Called due to a busted pipe and Victor was out within three hours. He was prompt and very professional! Will use them again for plumbing needs.
Dawson was great and very pleasant
Cody with Chen Plumbing replaced our aging hot water heater. Work was done in a timely and efficient manner. The whole process went really well.
Thank you, Ronald, for your kind words about Cody's communication and the professionalism of our work. We are here if you need us!
Marcos is a very knowledgeable technician. He found out the water leak is caused by drain valve instead of water heater itself, that saved me a lot of money. He did an excellent service. Highly recommended! Five Stars.
Juan was professional and was able to pinpoint the problem quickly.
Matthew delivered great service and Chen Plumbing did a honest, fantastic job at a reasonable price.
Mr. Chen did a good job on replacing my garbage disposal today. He checked on my water pressure and hot water tank that need to be replaced and told him I will let him do that for me in a couple of months. He was friendly and very knowledgeable on his job. And most of all he was up front on the price and gave me a good discount. I would highly recommend his company for future repairs.
Unbelievable service. We have used this company for 25 years!!
They are very professional and honest and respond immediately
Thank you, Heather, for your kind words about our professionalism and prompt responses! We appreciate your feedback and are glad to hear about your positive experience.
First time using Chen Plumbing and it was an excellent experience. From the fact that they worked me in same day, had professional to a follow up call to ensure the service met our needs, a really pleasant experience. Will definitely call on the again.
Tricia, thank you for sharing your positive experience with us! We appreciate your kind words and are glad we could provide you with excellent service. Thank you for mentioning our team's professionalism and follow-up. We look forward to assisting you again in the future.
Cody was one of the best contractors I've ever had. He took the time to understand the situation and what we had tried so far, explained what he was going to do and why, did not seem hurried or put off by our questions. Very pleasant to talk to, and even enjoyed meeting our dogs.
Glen, we truly appreciate your kind words and are glad to hear about your positive experience with Cody! Thank you for sharing your feedback.
He didn't fix the toilet instead shows all the water problems that cost crazy overpriced amount on his tablet.
We appreciate your feedback. Please contact us at 6786216363 so that we may resolve any concerns you may have. Thank you.
Eric was great. Super professional and kept me informed at all time. It was more then I expected. Had the best experience. Will call them again for all my plumbing issues.
Thank you for your kind words, Kim! We're delighted you had a great experience with Eric. Looking forward to helping you with your plumbing needs again!