Norcross, GA's Local Family-Owned Plumbing Company
Founded in 1998, Chen Plumbing is a family-owned business that takes pride in serving the local community with exceptional residential plumbing services. Our legacy spans three generations, a testament to our commitment to quality and customer satisfaction. We're more than just a business; we're an integral part of the neighborhood, dedicated to ensuring your home's plumbing systems function seamlessly.
Our world-class service comes at affordable prices, making top-notch plumbing solutions accessible to all. Trust Chen Plumbing to handle your plumbing needs with professionalism and expertise.
Give us a call at 678-621-6363 today to schedule service.

Since 1998, our family-owned business has proudly served the Norcross community with exceptional plumbing services. When your drains start moving slowly, fixtures stop working, or lines get backed up, we’re ready to help with leak repair, drain cleaning, water heater repair, sewer and gas line repair, fixture installation, and emergency repair services. Whether you’re dealing with a small leak or a major sewage backup, you can count on our plumbers in Norcross to provide accurate diagnostics and lasting solutions that keep your plumbing flowing properly.
Why Homeowners in Norcross Choose Chen Plumbing
Since 1998, we've been the go-to plumbing company in Gwinnett County for all residential plumbing needs. With an office in the heart of Norcross, we can reach homes quickly and provide long-lasting solutions, whether you're dealing with a burst pipe in the middle of the night or a stubborn clog that won't clear.
We understand the unique plumbing challenges throughout the community, including aging pipes in older homes and decades-old tree roots infiltrating sewer lines. Whether you're in an older home near Thrasher Park or a property close to Berkeley Lake, you can count on our Norcross plumbers for honest recommendations, upfront pricing, and dependable solutions.
Here's why homeowners continue to choose Chen Plumbing:
- Family-owned legacy: As a family-owned business led by master plumbers, we've delivered personalized service and exceptional workmanship for three generations.
- Highly rated service: With more than 300 five-star Google reviews, an A+ Better Business Bureau rating, and a Nextdoor Neighborhood Fave award, our reputation speaks for itself.
- Trusted by local homeowners: Much of our business comes from referrals by satisfied customers throughout Norcross and Gwinnett County.
- Licensed plumbing professionals: Our experienced, licensed plumbers handle everything from simple repairs to complex plumbing projects.
- Long-lasting repairs: We focus on solving problems correctly the first time using proven repair methods and quality materials.
- Advanced diagnostic technology: We use modern equipment to accurately identify plumbing issues and recommend the most effective solution.
From repairing small leaks to installing new plumbing systems and fixtures, our comprehensive plumbing repair, inspection, and installation services help keep your home operating efficiently.

Water Heater Repair & Replacement Services
Our water heater services include installation, repair, and maintenance for both traditional tank and tankless water heaters throughout Norcross.
Routine maintenance removes sediment caused by Georgia's hard water, helping your water heater operate more efficiently, extend its lifespan, and lower energy costs. If your system is over 10 years old or no longer provides reliable hot water, our technicians will evaluate its condition and recommend whether repair or replacement offers the best long-term value.
Sewer Line Repair, Replacement & Inspection
Slow drains throughout your home, gurgling toilets, or recurring sewage backups often indicate a problem with your main sewer line.
Chen Plumbing understands how mature tree roots, aging clay sewer pipes, and Georgia's shifting red clay soil can damage underground plumbing over time. We use sewer camera inspections to accurately locate the problem before performing minimally invasive sewer repair or replacement solutions that protect your property while restoring dependable drainage.
Drain Cleaning & Clog Removal Solutions
Our professional drain cleaning services eliminate stubborn clogs and restore proper flow throughout your plumbing system. We inspect the affected drain, locate the blockage, and use professional equipment such as drain augers or hydro jetting to remove buildup completely.
Whether you're dealing with a routine clog or a more serious blockage, our team has the experience and equipment to solve the problem effectively.
Emergency Plumbing Services When You Need Help Fast
When frozen pipes burst during a Georgia cold snap or your sewer line fails unexpectedly, Chen Plumbing is available with 24/7 emergency plumbing services. Our technicians respond quickly to locate the problem, minimize damage, and restore your plumbing system as soon as possible.
Plumbing Inspections to Prevent Costly Repairs
Our plumbing inspection services help identify developing issues before they become expensive emergencies.
During an inspection, we evaluate your pipes, drains, fixtures, and water pressure to detect leaks, worn components, or other developing problems. Routine annual inspections help extend the life of your plumbing system while reducing the risk of unexpected breakdowns.
Serving Homes Throughout Norcross and Gwinnett County
Searching for a local plumber near you? We proudly serve Norcross and surrounding communities throughout Gwinnett County, including:
- Duluth
- Peachtree Corners
- Lawrenceville
- Tucker
- And surrounding communities

Schedule Plumbing Service in Norcross Today
At Chen Plumbing, we're proud to provide honest, dependable plumbing services that keep your home's plumbing system operating reliably. With more than 25 years of experience, our residential plumbing team has the knowledge and equipment to handle everything from clogged drains and water heater repairs to broken pipes and complete plumbing installations.
Call or text us today at (404) 383-9225, or schedule service online to get started.
Recent Jobs and Reviews in Norcross, GA
Customers say: The reviews are overwhelmingly positive, reflecting a high level of customer satisfaction and loyalty. Customers consistently praise the technicians as knowledgeable, professional, courteous, and friendly, often noting their honesty and patience in explaining problems and repair options clearly. Rapid response times and strong communication are recurring highlights, with many appreciating timely arrivals, regular updates, and the willingness to accommodate urgent needs without extra fees. Quality workmanship is another prominent theme, with customers pointing to thorough, efficient repairs and clean job sites. Many also mention fair pricing and a sense of trust, and several describe long-standing relationships with the company, expressing confidence in using the service again and recommending it to others. The overall tone is one of appreciation, gratitude, and enthusiasm, conveying that customers feel well cared for and consider the service reliable and exceptional.
Norcross, GA at a glance
Chen Plumbing has completed 3 jobs in Norcross, GA in October 2026.
The 5 customer reviews shown here average 5.0 out of 5.
The most recent job was on October 22, 2026.
Chen Plumbing has completed 403 jobs in Norcross, GA in the last 12 months. The first job there was in July 2023.
Job Locations and Reviews
Returned to install ice maker box and new supply stop. After completing work checked all areas for leaks and proper operation. No leaks and everything done today is operating correctly.
Cody and Hector were amazing - they were professional, friendly, left our space cleaned up and went over all the install steps and what to expect Made sure we knew how to operate our new tankless heater we call Chen plumbing for all our plumbing needs
Our technician, Shane, did a superior job installing our new hot water heater. We appreciated his attention to detail and professionalism. He even identified and repaired a leaky fitting on the gas line to our furnace we weren’t aware of. It was refreshing to deal with someone who took so much pride in his work.
Shut off water to home and drain system and old water heaters. Provide and install new navien tankless unit with new service valves kit and new thermal expansion tank. Run exhaust to exterior of home. Also installed Navi recirc tee for proper recirculation throughout home. Test tankless unit for proper operation and clean work space
Customer called us out for a leak that a previous leak detection company had found hole was already dug upon arrival. Gave customer quote to fix leak. Customer approved repaired leak used pack fittings turn on water. Everything is working as intended at this time.
Came over late on a Saturday night. Could not have been nicer. Very hard working and professional. Great company!
Alex did an excellent job troubleshooting and offering 2 solutions. Both were well explained
Good service
