Norcross, GA's Local Family-Owned Plumbing Company
Founded in 1998, Chen Plumbing is a family-owned business that takes pride in serving the local community with exceptional residential plumbing services. Our legacy spans three generations, a testament to our commitment to quality and customer satisfaction. We're more than just a business; we're an integral part of the neighborhood, dedicated to ensuring your home's plumbing systems function seamlessly.
Our world-class service comes at affordable prices, making top-notch plumbing solutions accessible to all. We believe in transparency, which is why we offer free estimates, so you have a clear understanding of the work required without any financial obligation. Trust Chen Plumbing to handle your plumbing needs with professionalism and expertise.
Give us a call at 678-621-6363 today to schedule service.

Top Requested Plumbing Services in Norcross, GA
Since 1998, we've been the go-to plumber in Norcross, GA for all residential plumbing needs. We offer industry-leading service in the following plumbing services and more:
Leak Repair
At Chen Plumbing in Norcross, GA, we specialize in swift and efficient leak repair to prevent unnecessary water wastage and potential property damage. Trust us to detect and fix your leaks, saving you time and money.
Drain Cleaning
Our regular drain cleaning services are designed to prevent clogs and backups, ensuring your plumbing system remains operational. Keep your drains flowing freely with our expert maintenance.
Bathroom Installation
Upgrade your bathroom with our professional installation services. We install new fixtures like sinks, toilets, showers, and bathtubs, enhancing the functionality and aesthetics of your space.
Gas Inspection and Installation
Safety is a top priority at Chen Plumbing. We provide thorough gas line inspections and installations, checking for leaks, damage, and ensuring proper installation.
Inspection Services
Avoid future plumbing problems with our regular inspection services. We check pipes, drains, fixtures, and water pressure, identifying potential issues before they become serious problems.
Residential Plumbing Repair & Installation
From fixing leaks to installing new pipes or fixtures, our comprehensive repair and installation services maintain the functionality and efficiency of your home's plumbing system.
Emergency Plumbing Service
Unexpected plumbing problems? Don't worry! Chen Plumbing offers 24/7 emergency services that ensure immediate attention to your urgent needs, minimizing damage and disruption.
Water Treatment Services
At Chen Plumbing, we also offer water treatment services to ensure safe and clean water in your home. We install water softeners, filters, or purification systems to remove contaminants and improve your water's quality.
Water Heater Services
Our water heater services include the installation, repair, and maintenance of water heaters, both traditional and tankless. Regular service from Chen Plumbing ensures efficient operation, prolongs the lifespan of your heater, and can help reduce energy costs.
Sewer Main Repair
Dealing with sewer main issues? Our expert team at Chen Plumbing provides critical sewer main repair services. We diagnose and repair problems in the main sewer line, ensuring the proper functioning of your entire plumbing system.
Why Select Chen Plumbing?
Our office is located in the heart of Norcross, allowing us to provide quick response times and unmatched service. We understand the unique needs and challenges of the Norcross community, and are dedicated to providing the highest level of quality and service.
- Family-Owned Legacy: As a family-owned business, we offer a personal touch and commitment to excellence that sets us apart.
- Highly Rated Service: Our consistently high ratings reflect our dedication to superior service and customer satisfaction.
- Trusted by Clients: Our clients' trust and their willingness to recommend us demonstrate our reliability and efficiency in delivering top-notch plumbing solutions.
- Skilled and Licensed Plumbers: Our team of highly trained, licensed plumbers is ready to tackle any plumbing issue with professionalism and precision.
- Efficient and Correct Solutions: We work quickly and efficiently, ensuring your plumbing issues are fixed right the first time, every time.
- Cutting-Edge Technology: We use leading technology to diagnose and solve your plumbing problems, providing you with the best possible solutions.
At Chen Plumbing, we are proud to serve the Norcross, GA community with the best plumbing services in the area. With over 25 years of experience, our team of professional plumbers has the knowledge and skills to handle any plumbing issue, big or small. From clogged drains and running toilets, to broken pipes and water heater repairs, we have the expertise to get the job done right.
Give us a call or text today at 678-621-6363 to schedule service; we look forward to serving you!
Recent Jobs and Reviews in Norcross, GA
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include professionalism, punctuality, expertise, efficiency, courtesy, and fair pricing. Customers appreciate the technicians' knowledge, friendliness, and the quality of the work done. Negative reviews mainly focus on pricing, with some customers considering it high. However, the positive reviews outweigh the negative ones, indicating a favorable overall impression of the company's services.
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (24)
- Atlanta, GA (292)
- Avondale Estates, GA (4)
- Braselton, GA (1)
- Brookhaven, GA (4)
- Buford, GA (1)
- Canton, GA (2)
- Chamblee, GA (13)
- Clarkston, GA (2)
- College Park, GA (3)
- Covington, GA (1)
- Cumming, GA (3)
- Decatur, GA (55)
- Doraville, GA (20)
- Douglasville, GA (2)
- Duluth, GA (15)
- Dunwoody, GA (12)
- East Point, GA (1)
- Fairburn, GA (1)
- Flowery Branch, GA (1)
- Johns Creek, GA (6)
- Jonesboro, GA (1)
- Kennesaw, GA (1)
- Lawrenceville, GA (16)
- Lilburn, GA (10)
- Lithonia, GA (2)
- Loganville, GA (1)
- Marietta, GA (15)
- Norcross, GA (47)
- Peachtree Corners, GA (9)
- Powder Springs, GA (2)
- Roswell, GA (10)
- Sandy Springs, GA (11)
- Smyrna, GA (4)
- Snellville, GA (2)
- Stone Mountain, GA (24)
- Stonecrest, GA (2)
- Sugar Hill, GA (1)
- Suwanee, GA (5)
- Tucker, GA (88)
- Woodstock, GA (2)
Job Locations and Reviews

Repaired Delta single handle tub/shower. Replaced disposal due to heavy corrosion. Replaced icemaker box.

Arrived at specialty tile products, customer wanted three toilets, looked at, one toilet with a Sloan valve with a Slow flush, used repair diaphragm. To remedy issue, however, Sloan valve is old and will likely need to be replaced in the future, customer also wanted one toilet pulled and reset because wax seal was leaking ,another toilet was clogged, suggested to customer to pull reset and unclog toilet to make sure wax seal was good, Tested both toilets to ensure they are working properly. Also to ensure line was clear toilets are back to back.work is tested and complete.

Customer supplied shower rebuild kit did not work,used pfister kit to fix issue ,water pressure is extremely high because of this we can not warranty parts at this time .
Great Service

Replaced a kitchen faucet with customer supplied
Customer had 50 dollar coupon that was used for service to replace toilet. Removed the old round front toilet and installed a new ADA elongated Kohler toilet. Tested all work to ensure proper function and no leaks.

Conducted comprehensive plumbing inspection for property in Norcross. Client requested evaluation prior to home renovation project. Inspected all visible supply lines, drainage systems, fixtures, and appliance connections. Water pressure tested at 65 PSI, within acceptable range. Located several areas requiring attention: copper supply lines in basement showing early signs of pinhole leaks (documented with photos); master bathroom shower valve exhibiting mineral deposits affecting temperature control; kitchen sink drain configured incorrectly with insufficient slope. Performed thermal imaging scan of walls in finished areas, no evidence of active leaks detected within structure. Water heater functioning properly but approaching end of expected service life (11 years old). Provided detailed written report with prioritized recommendations and associated cost estimates. Client expressed appreciation for thorough documentation to incorporate plumbing updates into broader renovation plan. R

Customer needed inspection done to ensure no issues with plumbing. Inspected three separate bathrooms with fixtures, inspected all visible drain lines, kitchen sink plumbing and utility room. All outdoor hose spigots are functional. Water heater is approximately 16 years old and psi is exceeding 100. There is no thermal expansion device. Found 4 inch lavatory faucet with slight drip into drain, most likely due to high-pressure. Stop valve for master bathroom toilet is leaking when opened. Advise customer get tile repaired for trim plating in master bathroom shower. Estimate given for necessary repairs and recommendations.
Cory is very knowledgeable, friendly and Professional. I really like how he got the job done. If I ever need Chen again I would prefer having him do the job.
Customer had toilet in basement bath that wasn’t flushing. It was just rising in the bowl and then slowly going down. Tested the pump and it’s only three years old. Pump is working fine. Ran water in the sink and tub and there were no gurgles or backing up. Augured and plunged the toilet to restore flow. Noted to customer that when toilet flushes it seems to be trying to back siphon water from lavatory trap. This is likely due to a venting issue. Recommended pulling toilet and running the camera if there are any additional issues in the bathroom. Left price for a camera inspection as well as a water heater replacement due to the age of the heater being 11 years old. Tested all water in bathroom and it is draining correctly with pump kicking off multiple times. Videos attached.

Customer stated that he wanted customer supplied garbage disposal installed. Attempted to install disposal and found that disposal is broken. Recommended to customer to have that one returned. Furnished and install garbage disposal under kitchen sink. Tested and now disposal is working as it should and no leaks were present at this time. Cleaned up work area.
For this job, I worked on installing customer supplied faucets on 3 bathrooms. I replaced old stop valve on each bathroom also installed new supply lines. New pressure regulator was installed as well.
For this job, I worked on removing and capping odd old dishwasher line. New dishwasher will be connected to garbage disposal.
Excellent Service

Sink was clogged. Presented estimates for manually clearing of blockage and snaking drain line. Cleared sink basket and retrieved straws and plastic silverware. Tested sink multiple times and checked with customer to verify that work had addressed issue.
House is being sold. Water heater was installed last year and the T&P valve is leaking and pressure is reading 95 psi. Gave customer estimate to replace T&p valve and PRV and to pipe in T&P line customer approved estimate. Installed new PRV and T&P, and pipe. Tested system system is working and pressure is set to 55psi.

Customer stated that upstairs in hall bath tub would constantly leak. Found that cartridge went bad and needed to be replaced. Replaced cartridge and tested. Now shower/tub combo is working as it should and no leaks where present at this time. Also handle didn’t have set screw and husband took off tub spout. Cleaned up work area.
Dawson and his assistant were excellent. They were professional and were able to diagnose and correct the problem I had. Highly recommend them!
Thank you, Bernadette, for your kind words about Dawson and his assistant; we're glad they could help you and appreciate your recommendation!
We came out to replace fiber glass shower drain in master bathroom.
Dawson and his assistant were excellent. They were professional and were able to quickly diagnose and fix my problem. Highly recommend Dawson.

Minor rebuild on upstairs toilet
We were provided multiple options and the issue was resolved same day.
Nice job!

Customer stated that master shower handle was broken and difficult to turn on and off. Customer had bought a new shower valve and wanted us to install it. Before work was started tested pressure to home and pressure was above 140psi. Shut water off to home and Installed customer supplied shower valve. Also furnished and installed high pressure prv and regular prv. Turned water back on and tested. No leaks were present at this time. Set pressure to 60psi. Cleaned up work area.

Men’s room toilet leaking from tank to bowl gasket. Owner hired by to install toilet for him. They did not assemble the toilet correctly. Took the tank off and reinstalled it correctly. Readjusted internal parts that were messed with to restore proper function of the toilet. No further issue at this time. Did not set toilet. Only removed and reinstalled the tank.
Great company....

Cap off pipe
Matthew was nice and professional and explained things to me well

Diagnosed drainage issue with upstairs bathrooms. Unable to re-create gurgling or backing up. Advise customer to no longer use flushable wipes that were in bathroom. Main floor bathroom, unaffected and basement bathroom unaffected and on sewage ejection pump. Most likely soft tissue blockage before mainline goes to main floor. Customer declined pulling toilet and running camera to inspect issue. Gave Estimate for failing pressure valve and water heater replacement.

Stop Replacement. No Access point to check pressure.
Arrived on time Excellent work

Leak outside the townhome before the unit water meter located inside garage , need notify HOA first see if is Their responsibility first before we can make repair
Matthew was very professional and informative. I look forward to working with him again.
For this job, I worked on repairing main water service line

Customer was having leak coming through ceiling on first floor from shower in master bathroom. Lee had occurred before and temporary fix was not holding. Customer has multiple grouting issues in shower and around drain. No shower pan is believed to be underneath. Cut ceiling and diagnosed leak issue. Connected customer with reliable restoration due to water damage. Gave estimate for reworking copper, main shut off, PRV, meter and expansion tank. Located shut off for building. Customer will have to get HOA approval before scheduling work.

Toilet, that was previously installed was not the issue of drain leak. Cut ceiling of area question and found leaking tub connection. Replaced tub drain and gasket underneath. Sealed with putty from up top. Ran tub for approximately 10 minutes filling up and draining multiple times. No leak detected.
Juan was great! Communicative and quick!
Excellent service
I highly recommend Tim Chen and would call on him again should we have any future plumbing issues. He is personable and communicative, letting us know when he was on his way, and arrived on time. He obviously is a plumbing expert, performing his work quickly and efficiently, and explaining things clearly when I had questions about the nature of the work that needed to be done.
Juan terrific professional and very knowledgeable
Super experience all the way around.
Called due to a busted pipe and Victor was out within three hours. He was prompt and very professional! Will use them again for plumbing needs.
Dawson was great and very pleasant
Cody with Chen Plumbing replaced our aging hot water heater. Work was done in a timely and efficient manner. The whole process went really well.
Thank you, Ronald, for your kind words about Cody's communication and the professionalism of our work. We are here if you need us!
Marcos is a very knowledgeable technician. He found out the water leak is caused by drain valve instead of water heater itself, that saved me a lot of money. He did an excellent service. Highly recommended! Five Stars.
Juan was professional and was able to pinpoint the problem quickly.
Matthew delivered great service and Chen Plumbing did a honest, fantastic job at a reasonable price.
Mr. Chen did a good job on replacing my garbage disposal today. He checked on my water pressure and hot water tank that need to be replaced and told him I will let him do that for me in a couple of months. He was friendly and very knowledgeable on his job. And most of all he was up front on the price and gave me a good discount. I would highly recommend his company for future repairs.
Unbelievable service. We have used this company for 25 years!!
Very good service. Very happy with the work and our technician, Hunter, was knowledgeable and polite.
excellent
Great service and responsiveness.
We count ourselves lucky for customers like you and look forward to working with you again in the future!
They are very professional and honest and respond immediately
Thank you, Heather, for your kind words about our professionalism and prompt responses! We appreciate your feedback and are glad to hear about your positive experience.
First time using Chen Plumbing and it was an excellent experience. From the fact that they worked me in same day, had professional to a follow up call to ensure the service met our needs, a really pleasant experience. Will definitely call on the again.
Tricia, thank you for sharing your positive experience with us! We appreciate your kind words and are glad we could provide you with excellent service. Thank you for mentioning our team's professionalism and follow-up. We look forward to assisting you again in the future.
Cody was one of the best contractors I've ever had. He took the time to understand the situation and what we had tried so far, explained what he was going to do and why, did not seem hurried or put off by our questions. Very pleasant to talk to, and even enjoyed meeting our dogs.
Glen, we truly appreciate your kind words and are glad to hear about your positive experience with Cody! Thank you for sharing your feedback.
He didn't fix the toilet instead shows all the water problems that cost crazy overpriced amount on his tablet.
We appreciate your feedback. Please contact us at 6786216363 so that we may resolve any concerns you may have. Thank you.
Eric was great. Super professional and kept me informed at all time. It was more then I expected. Had the best experience. Will call them again for all my plumbing issues.
Thank you for your kind words, Kim! We're delighted you had a great experience with Eric. Looking forward to helping you with your plumbing needs again!