Plumbers in Norcross, GA

Homeowner states that she recently had water restoration in her home and they found and shut off a leaking ice maker shut off that wasn’t properly shut off and caused water damage. When I arrived homeowner greeted and showed me the damage the leak had done and wanted to know if that was the only cause I did my inspection and found that the pressure was high but couldn’t find any leaks from the ice maker currently and recommended replacing the PRV as a priority which homeowner agreed. I shut off the main water meter and drained the home and removed the old shut off along with the old PRV. Once I removed it I repiped the area to accommodate the new PRV along with a new ball valve. Once installed I pressed it together and turned the water back on and checked for leaks or issues. No leaks or issues were found and the pressure is under control at 60 psi. Homeowners are satisfied with the service provided and will call at a later time to have the ice maker updated and a new single handle tub

Cut ceiling diagnosis for leak. Replace three-quarter inch PRV with psi exceeding 110. Found water damage underneath master shower. Leak is not on portable water system. Leak is shower pan failure. Connected customer with mitigation company.

Came out for what sounded like mainline blockage. Arrived and found main floor toilet had overflowed out the bowl and flooded down to the basement. Homeowner approved us to pull toilet and camera/snake sewer line, as there was no outside cleanout. Pulled main floor powder room toilet and ran camera. Located blockage 4’ deep under brick front porch. Ran sewer machine down line and snaked out blockage. Found break in the sewer line with a large root intrusion. Cut hole in the bottom of the roots and restored flow to the line. Homeowner found out HOA is responsible for any issue outside the home. There used to be a large tree in front of the home that was the culprit. HOA cut down all of the trees in the neighborhood as this has happened numerous times. Left quote to jackhammer/cut out brick front porch and do sewer repair. Also left quote for water heater. No warranty on sewer cleaning services. Notified homeowner not to flush paper until HOA can repair sewer line as it WILL back up agai

Homeowner states that about a week or so ago he could smell sewage in the basement and first floor but didn’t know where it was coming from and today he checked the closet under the stairs in basement and found the cause of the odor the sewage pump failed. He could see water coming up and called us out to resolve the issue. Upon arrival I greeted homeowner and he should me to the basement and asked if it could be fixed but didn’t know the age of pump or anything else. I explained that we could pull and attempted to reset it but it wasn’t warranty if it worked and a day later it didn’t work and I suggested replacing along with a few other things that I found such as main water ball valve shut off, expansion tank with mounting bracket and GWH shut off which there isn’t one and the sewage pump. Homeowner opted to only replace the sewage pump which I began by putting together the new one in my van putting the 2 inch male adapter gluing in the pipe and adding the weep hole on the discharge

Customer stated that the toilet was leaking. Found toilet leaking from base of toilet and recommended customer for a reset of toilet. Customer agreed so I went ahead and pulled toilet. Installed new wax seal and reset toilet. Tested and no leaks were present at this time. Flange was sitting a little low so if it starts leaking from base again, we need to fix flange. Caulked around base of toilet and cleaned up work area.

Gave customer estimate for plumbing repairs needed, and at this time customer didn’t want to proceed with any repairs.

3 handle shower valve leaking non stop. Gave various options to rebuild/replace. Customer who called us is the tenant and not the homeowner. Job Will require removing the stems and taking them to supply house to try and match them with a rebuild kit. Only specific supply houses even have rebuild kits available as these style shower valves are very old and no liner to code. Original manufacturers do not make the repair parts anymore. Have to find third party manufacturer rebuild kits.

Customer stated that toilet wasn’t working properly and also that both lavatory faucets in master and in the Jack and Jill bathroom sinks pop-ups weren’t working. Recommended customer to have toilet rebuild and have all pop-up assemblies replaced. Customer agreed to apply so went ahead and furnish and install for new pop-up assemblies and tested. All test tested fine and no leaks were present at this time. For toilet install installed new fill valve and flapper with new supply line. Tested and now toilet is working as it should no weeks are present at this time. Also, customer stated that laboratory faucet in master bedroom was dripping. We need to order cartridges and return on a later date to install them. Will send an estimate to do so.

Cut ceiling for diagnosis of leak. Found on 1/2 gray poly leaking in floor. Replaced with pex b and replaced stop valve with supply line. Pressurized system slowly and tested for leaks. The is no warranty for this repair.

Sewage ejection pump roughly 10+ years old. Float switch had gone out. Customer elected to replace pump. Installed zoller .4 hp sewage ejection pump with new check valve and ball valve. Replaced lid as old lid had missing gaskets and was heavily rusted. Tested multiple cycles to ensure proper function. 1 year labor warranty. 3 year manufacturer warranty on pump. No further issue at this time.

Plumbing

Quoted new faucet , water heaters and stop valves replacement job today

Upon arrival customer stated her toilet was run and she broke something trying to fix it. Customer also stated her toilet in the master bathroom was running as well. Gave customer estimate. Customer approved estimate. I rebuilt the first toilet and tested it and it is working properly. I had to special order the parts for her toilet in the master bathroom and they will be in on Monday but customer has stated she wants us to return next Friday to do the work.

Quoted few different things today

Came out today to replace the old 40 gal short model nat gas water heater located in the laundry room beside the washing machine. Cut out and removed the old unit, and installed new rheem pro series 40 gal short nat gas water heater installed up to code with new ball valve shutoff and properly supported thermal expansion tank. Tested for leaks and turned on new unit. New unit is operating as it should with no leaks. 6 yr manufacturer warranty 2 yr parts and labor Client payed via check.

Busted 1” pvc water line after water meter , caused by cypress tree roots right on top the water line and roots cracked the pvc coupling fitting ,we used mini excavator did digging and replaced that section pipe with 1” copper pipe .

Gotta return tomorrow 12-1 to try and find parts for old shower valve Returned with correct parts. Installed new stems and trim. Tested to ensure proper function. No further issue

Plumbing

Water service leaking in front yard. Water was running down around house onto driveway. Confirmed by shutting valve inside house and meter continued to spin. Dug up line and found shark bite fitting had blown apart as it was buried and is not rated for underground use. Cut out and repaired with proper fittings. Water heater in basement is approx 11 years old. Left quote for new tank or tankless water heater. Water heater has a lot of scorch marks on top which appeared to be caused by previous installer reusing old vent hood. I fur5er issue at this time. Confirmed no other leaks at meter.

Today we replaced a old 40 gas water heater with a Rheem 50 gas tank , code upgrade included expansion tank , aluminum pan and new gas shut off valve

We attempted to snake the main line from clean out in the back of the home , we could not clear it and located problem in the new construction area and talked to builder about it , gave quote to builder by text , builder did not want us to do the job

Broken tub faucet upstairs, we replaced with delta faucet and hole cut behind with access panel installed

Installed customer supplied kitchen faucet. Tested work to ensure proper function and no leaks. None were found,

Tenant stated that when laundry was draining, it was back up into shower and also that one toilet was flush multiple times that would also back up to shower. Stated to customer that we need to pull toilet and run drain cleaning equipment to clear stoppage and customer approved. Pulled toilet and cleared stoppage and afterwards ran camera to inspect line. Found that stoppage was made out of flushable wipes, and soft tissue. Recommended to tenants not to use flushable wipes. Reset toilet and tested. No leaks were present this time so cocked around base of toilet. Cleaned up work area.

Came out for toilet leaking from base. Received approval to pull toilet. Found both sides of flange were cracked and wouldnt hold bolts. Took out old concrete anchors and installed two repair spanners. Anchored steel scanners into concrete. Installed wax ring and new bolts. Set toilet and tested to ensure a stable leak free installation. Caulked base as cleanly as we could with 5e missing tiles underneath the toilet. No further issue at this time.