Norcross, GA's Local Family-Owned Plumbing Company
Founded in 1998, Chen Plumbing is a family-owned business that takes pride in serving the local community with exceptional residential plumbing services. Our legacy spans three generations, a testament to our commitment to quality and customer satisfaction. We're more than just a business; we're an integral part of the neighborhood, dedicated to ensuring your home's plumbing systems function seamlessly.
Our world-class service comes at affordable prices, making top-notch plumbing solutions accessible to all. We believe in transparency, which is why we offer free estimates, so you have a clear understanding of the work required without any financial obligation. Trust Chen Plumbing to handle your plumbing needs with professionalism and expertise.
Give us a call at 678-621-6363 today to schedule service.
Top Requested Plumbing Services in Norcross, GA
Since 1998, we've been the go-to plumber in Norcross, GA for all residential plumbing needs. We offer industry-leading service in the following plumbing services and more:
Leak Repair
At Chen Plumbing in Norcross, GA, we specialize in swift and efficient leak repair to prevent unnecessary water wastage and potential property damage. Trust us to detect and fix your leaks, saving you time and money.
Drain Cleaning
Our regular drain cleaning services are designed to prevent clogs and backups, ensuring your plumbing system remains operational. Keep your drains flowing freely with our expert maintenance.
Bathroom Installation
Upgrade your bathroom with our professional installation services. We install new fixtures like sinks, toilets, showers, and bathtubs, enhancing the functionality and aesthetics of your space.
Gas Inspection and Installation
Safety is a top priority at Chen Plumbing. We provide thorough gas line inspections and installations, checking for leaks, damage, and ensuring proper installation.
Inspection Services
Avoid future plumbing problems with our regular inspection services. We check pipes, drains, fixtures, and water pressure, identifying potential issues before they become serious problems.
Residential Plumbing Repair & Installation
From fixing leaks to installing new pipes or fixtures, our comprehensive repair and installation services maintain the functionality and efficiency of your home's plumbing system.
Emergency Plumbing Service
Unexpected plumbing problems? Don't worry! Chen Plumbing offers 24/7 emergency services that ensure immediate attention to your urgent needs, minimizing damage and disruption.
Water Treatment Services
At Chen Plumbing, we also offer water treatment services to ensure safe and clean water in your home. We install water softeners, filters, or purification systems to remove contaminants and improve your water's quality.
Water Heater Services
Our water heater services include the installation, repair, and maintenance of water heaters, both traditional and tankless. Regular service from Chen Plumbing ensures efficient operation, prolongs the lifespan of your heater, and can help reduce energy costs.
Sewer Main Repair
Dealing with sewer main issues? Our expert team at Chen Plumbing provides critical sewer main repair services. We diagnose and repair problems in the main sewer line, ensuring the proper functioning of your entire plumbing system.
Why Select Chen Plumbing?
Our office is located in the heart of Norcross, allowing us to provide quick response times and unmatched service. We understand the unique needs and challenges of the Norcross community, and are dedicated to providing the highest level of quality and service.
- Family-Owned Legacy: As a family-owned business, we offer a personal touch and commitment to excellence that sets us apart.
- Highly Rated Service: Our consistently high ratings reflect our dedication to superior service and customer satisfaction.
- Trusted by Clients: Our clients' trust and their willingness to recommend us demonstrate our reliability and efficiency in delivering top-notch plumbing solutions.
- Skilled and Licensed Plumbers: Our team of highly trained, licensed plumbers is ready to tackle any plumbing issue with professionalism and precision.
- Efficient and Correct Solutions: We work quickly and efficiently, ensuring your plumbing issues are fixed right the first time, every time.
- Cutting-Edge Technology: We use leading technology to diagnose and solve your plumbing problems, providing you with the best possible solutions.
At Chen Plumbing, we are proud to serve the Norcross, GA community with the best plumbing services in the area. With over 25 years of experience, our team of professional plumbers has the knowledge and skills to handle any plumbing issue, big or small. From clogged drains and running toilets, to broken pipes and water heater repairs, we have the expertise to get the job done right.
Give us a call or text today at 678-621-6363 to schedule service; we look forward to serving you!
Recent Jobs and Reviews in Norcross, GA
Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the professionalism, expertise, punctuality, cleanliness, and friendliness of the technicians, as well as their willingness to answer questions and provide practical solutions. Customers also appreciate the company's reliability, trustworthiness, and outstanding results. Additionally, the prompt and professional service, excellent customer service, and reasonable prices are frequently mentioned. However, there are a few negative reviews, but they are much less in number and weight compared to the positive reviews. The negative reviews mainly focus on issues such as communication, scheduling, and pricing. However, even in these negative reviews, customers acknowledge the professionalism and expertise of the technicians. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with Chen Plumbing's services and recommending the company to others.
Our Local Reviews by City
- Acworth, GA (1)
- Alpharetta, GA (17)
- Atlanta, GA (252)
- Avondale Estates, GA (3)
- Brookhaven, GA (4)
- Buford, GA (1)
- Canton, GA (1)
- Chamblee, GA (12)
- Clarkston, GA (2)
- College Park, GA (3)
- Covington, GA (1)
- Cumming, GA (2)
- Decatur, GA (46)
- Doraville, GA (17)
- Douglasville, GA (1)
- Duluth, GA (12)
- Dunwoody, GA (12)
- East Point, GA (1)
- Fairburn, GA (1)
- Johns Creek, GA (6)
- Kennesaw, GA (1)
- Lawrenceville, GA (12)
- Lilburn, GA (9)
- Lithonia, GA (1)
- Loganville, GA (1)
- Marietta, GA (11)
- Norcross, GA (31)
- Peachtree Corners, GA (9)
- Powder Springs, GA (1)
- Roswell, GA (8)
- Sandy Springs, GA (9)
- Smyrna, GA (4)
- Snellville, GA (2)
- Stone Mountain, GA (21)
- Stonecrest, GA (2)
- Sugar Hill, GA (1)
- Suwanee, GA (4)
- Tucker, GA (73)
- Woodstock, GA (2)
Job Locations and Reviews
New water heater and toilet
Rebuilt master bathroom toilet
Sink drain snake plus add Aav. Added cleanout beneath house and cleared with snake through new cleanout. Tested drain for flow. Recommended jet and camera if issue persists.
Urgent weekend plbg
Price is to furnish and install a new 50 gallon gas water heater, thermal expansion tank, and pan. 1/17/25 Returned and installed 50 gallon gas water heater in basement area. Installed new shutoff, pan, thermal expansion tank/bracket. Made necessary reworks to reconnect to the existing water, gas, and vent pipe. Tested all work to ensure proper function and no leaks.
Jetting
Came out to check issue with dishwasher not draining . We inspected kitchen drains and everything look and drained just fine , we informed homeowner that he will need to contact Ann appliance technician to check out internal problem
Customer had toilet that was leaking at the base. Customer had removed the old toilet and requested a new stop. Customer also had shutoff for front hose bib that wasn’t shutting off all the way. Rebuilt the shutoff, installed a new Kohler Intrepid, and replaced the stop. Made customer aware that the flange was sitting a little high and was bent/not glued in level. Shimmed the flange with copper and resecured to the floor as flush and level as possible. Installed the new toilet on the flange and shimmed and secured it tightly to the flange and floor. Flushed toilet multiple times to ensure no leaks were present. Spoke with customer about water heater that was past life expectancy. Will return Friday to perform quoted work to install new water heater.
Shower leaking in basement bathroom. Gave customer estimate to replace glacier bay cartridge. Customer approved estimate. Installed new glacier bay cartridge. Tested system, system is working with no leaks or issues.
Water heater, toilet , faucet
Customer had a toilet that had been backing up. Flushed it around a dozen times and saw no signs of stoppages. Flushed with and without toilet paper. Found that the water level in the tank was low. This can cause weak flushes that make it easier for stoppages to occur. Raised the fill level of the toilet to allow for better flushing. Swapped out water filter in refrigerator as a courtesy to customer because he is unable to get to the floor level. Attempted to call customer and was sent to VM. Left message detailing what is written in this description.
Replaced water heater drain valve
We auger snaked cleared blockage in toilet bowl , we adjust flapper , fixed replaced a 1 1/4 “ chrome p trap under the wall hung sink
Unkown leak , paid dispatch fee , need leak detection work
Customer had kitchen faucet, garbage disposal, hose bib, and dishwasher that needed to be installed for a kitchen remodel. Installed the necessary stops and water piping for the sink, dishwasher, and hose bib. Installed the faucet, garbage disposal, and dishwasher. Tested all work to ensure proper function and no leaks. None were found. Made customer aware that there was a .25-.5 inch difference between the top and bottom of cabinet for dishwasher opening on search side. This made the dishwasher appear to not be squared in the opening properly. Made some minor adjustments to mitigate the appearance and leveled the dishwasher. Installed an aluminum backing plate for the hose bib and installed a new shutoff and bleeder valve for it.
Replaced stop valves and removed old widespread faucet. Customer having us come back to replace faucets once they arrive.
Bathtub drain leaking into ceiling below. 9 years ago they had bathroom redone. Someone put the gasket and no putty. Gave customer estimate to reseal drain before ceiling is opened. Customer approved estimate. Resealed tub drain. Tested system, no leaks or issues upon departure. Informed customer if the tub starts to leak again we will need to cut the ceiling and figure out what’s happening. For now customer wanted to just attempt to reseal drain.
Customer wasn’t able to take more than one shower before running out of hot water. Inspected the water heater and found that it was almost 17 years old. Recommended heater replacement due to an old heater being the likely culprit. When installing the heater, reinstalled a service stop for the 1/4 line going to the hvac unit, a new shutoff, a new pan, and a new thermal expansion tank. Corrected poor slope in the venting (before and after picture attached). Heater lit with no issue (picture attached). Tested for proper function and no leaks. No leaks were found.
Leak Repair and PRV Replacement
For this job, I found that the vent boot is leaking. Customer will have to get a roofer to replace boot.
Water pressure at 110 psi. Blew expansion tank and popped the water heater tank. Replaced water heater and expansion tank. Replaced PRV and set to 75 psi. No further issue at this time.
Plumbing
Bleed out gas lines and checked four different AC units. One on the ladder in the back of property and the other three on the roof. All units have gas going to them.
Customer had a couple of Pfister widespread faucets that are dripping, an hose bib in the back dripping, and a Moen positemp tub/shower that is squealing. Made customer aware that this can be a symptom of high pressure. Check house pressure at over 110 psi. Recommended doing the prv as a first step since the symptoms aren’t bad or prolonged at this time. Made customer aware it isn’t guaranteed that it will correct it since it’s pre-existing. Customer had concerns about shower pressure. A 50 psi change can make some difference, but shouldn’t be enough to cause a negative shower experience. The faucets didn’t appear to have any more water dripping through and the shower seemed to have good flow. The tub in the hall bath still makes a whining sound when turned on and off. This doesn’t pose a safety risk, just a noise nuisance. The next step to correcting the sound is a repair to the Moen tub/shower valve by replacing the cartridge. Left quote to perform recommended work.
Clogged kitchen 3” pvc with full of grease build up due to lack of slope , replaced pipe with new pvc pipe
We count ourselves lucky for customers like you and look forward to working with you again in the future!
Tricia, thank you for sharing your positive experience with us! We appreciate your kind words and are glad we could provide you with excellent service. Thank you for mentioning our team's professionalism and follow-up. We look forward to assisting you again in the future.
We're so glad you had a positive experience with us. Thank you for your kind words and support.
We’re so glad you had a good experience.