Plumbers in Norcross, GA

The customer was notified by the security company that water had been detected on the basement floor near the water heater. Upon arrival, we identified a 2 inch floor drain in the same area and determined that the issue was due to a clog in the line, connecting the shower and the toilet. We informed the customer that we’d run a camera inspection to pinpoint the nature of the clog. In the process, we inadvertently cleared the blockage. We tested the line multiple times to ensure it was fully clog free, and everything was confirmed to be functioning properly. While on site, we also noted that the water heater was nearing the end of its lifecycle. We recommend replacing it and addressing any related issues to bring everything up to code as well.

Client called us out today due to them having a main water service line leak on the pvc main water line somewhere in the yard outside. With the age and material of the line, and the fact we don’t know where it was leaking it was decided it best to replace the old water service line. We dug a hole at the water meter and at the house then used trencher to cut a trench between those two holes. We bored under the walkway by house and fed the new 1” black poly water service line under the sidewalk and to the 3/4” copper stub out coming through foundation. We drilled new penetration hole due to the location of old one being directly under the sewer line. Connected at the meter with new meter nipple and check valve, then made other connection just outside the home from 1” black poly down to 3/4” L copper through foundation, then tied into the existing 3/4” copper main line in basement. The existing pressure reducing valve is only 4 yrs old, and it is in good condition and seems to be work

Client called us out today to disconnect the gas for the stove in the kitchen due to them getting new countertops. We turned the gas to the home off at the meter outside, then disconnected the old gas flex from the stove. We then removed the old gas shutoff, applied pipe dope then tightened on a black iron cap. Bubble tested for leaks, there are none. Will return Thursday tentatively to reconnect with new shutoff and coated gas flex. Collected $175 today and will collect $175 when we return.

Customer said that lavatory faucet was dripping and service valves won’t shut off water. Gave customer quote to replace cartridges and service valves. At this time, customer only wanted to proceed with replacing the service valves. Installed one hot and one cold service valve with new supply line. Tested in no leaks were present at this time.

Customer upstairs bathroom, customer would like to move the tub plumbing to to the middle of the bathroom and then install a bathroom sink there. I have to cut through the floor and subfloor to get access to the plumbing Plumbed the drain in and the waterline for the bathroom sink. I will come back to install the faucet and P-trap. Rough in work.

Including rebuilding master bathroom faucet for free. Returning Monday to replace water heaters, PRV, and install sediment filter. Installed new PRV and sediment filter. Set pressure to 70 psi. Previous PRV had failed and house was at 110 psi. Replaced water heater as both were from 2014. Installed water heater in parallel. Cut down sewer pipe rough in and installed grate cover. Ran piping from pans to the drain. Camera’d drain and found the line only ran down to the foundation wall but was not connected. Water does slowly drain into ground. Notified homeowner of my findings as he was unsure where the drains ran off to as nothing was connected to them. Rebuilt leaking faucet on right sink in master bathroom. No further issue at this time.

Client called us out today for a couple different plumbing issues. The whole house main water shutoff valve inside the home was not operational and there was a piece of plastic flushed down the master bath toilet, causing a clog. We replaced the failed water shutoff with new 3/4” pro press ball valve with a 90 fitting and coupling. Turned water back on and tested, no leaks. We pulled the master toilet per customers request in an attempt to auger the toilet from the bottom to push out the piece that was lodged in the trap. I ran auger vigorously both from the top and bottom, and was just going past the stuck piece of plastic. At this point, only other option is to install a new toilet, which we did. Customer ordered new toilet and we picked up, brought back to home and installed upstairs in the master bath with new wax, closet bolts, and new toilet supply line as well. Once tested for leaks, we caulked around the base for aesthetics and stability, leaving the back 1/3 of the base un

Customer stated that shower was dripping. Stated a customer that cartridges needed to be replaced. Replace cartridges and tested no leaks were present at this time. Cut sheet rock behind shower valve to strap properly. Test tested and everything was working as it should. Caulk around trim. Cleaned up work area.

Homeowner states that she noticed the shower after would sometimes get hot and other times tepid. She called us to see if the issue was fixable without changing the EWH. Upon arrival homeowner greeted me and showed me the EWH located in backyard and it is 14+ years old. I explained and recommended replacing due to its age and high water pressure which she agreed to and I stated by draining the EWH. Once It was drained I cut off the pipe and installed CPVC to copper adapters and also removed the PRV with the main shut off and installed CPVC to PEX adapters. I then put the new EWH together with the extended warranty and stickers and brought to the new install place and placed the drip pan first. Once in place I then installed the new shut off and PRV with pex pipe and crimped it together using copper rings. Then I pressed the new pipe connecting the EWH and then I waited for the glue to cure. Once enough time passed for the glue to cure I turned on the meter and turned on the main shut o

Replaced a rusted 1” gas pipe from meter to the crawl space

Customer wanted to identify location of mainline. Found where line enters building. Check for leak by shutting of main to identify outside leak. Meter showed no movement.

Customer stated that they were having high water bill. Looked at toilets and found that all three toilets needed to be rebuilt. Customer agreed to a quote so went ahead and rebuilt all three toilets which included fill valve flapper, and supply line. Tested no leaks were present at this time. Also spotted meter while water is off to home and meter didn’t move at all so that confirms that there is no leaks on main waterline going to home. Cleaned up work area. My theory is water bill is higher than normal due to sprinkler system that was installed and sprinklers were used every day.

Upstairs in master bathroom, replaced both hot and cold cartridges. Tested and at this time, there was no leaks present. If we return, will recommend to have faucet replaced. Faucet that will need to be replaced as an 8 inch spread lavatory faucet. Cleaned up work area.

Shut down water to building and drain down system. Carefully extract Delta cartridge. If Delta cartridge is unable to be extracted or valve is damaged recommend customer replace shower valve. Replaced with new Delta cartridge and secure in valve. Pressurize system for building and test for leaks. Delta cartridge was unable to be removed due to age and corrosion. Replaced shower valve in wall after breaking tile. Pressurize building up and tested for leaks with no leaks detected.

Furnish and install 1 inch prv as well as proper support of thermal expansion tank

Replaced 50 gallon water heater. At the customers request, replace a diverter valve on a Delta single handle valve. Upon completion, thoroughly tested and inspected all installations to ensure proper operation. All work was verified to be leak free and performed a professional standards.

Client called us out due to them buying a new stove, and the installers refusing to install it because of the improper gas line coming through the floor. The line was a flex line, and if it penetrates a wall or floor, it must be hard piped. There was a block wall directly below which is why the previous guy did what they did. We chipped out a small portion of the block wall in the crawlspace, then reworked the gas line from the old flex tie in, just below the floor up to just above the floor with a new gas shutoff and gas flex line per code. Turned gas back on and tested, no leaks. 1 yr parts and labor warranty.

Homeowner states that she recently had water restoration in her home and they found and shut off a leaking ice maker shut off that wasn’t properly shut off and caused water damage. When I arrived homeowner greeted and showed me the damage the leak had done and wanted to know if that was the only cause I did my inspection and found that the pressure was high but couldn’t find any leaks from the ice maker currently and recommended replacing the PRV as a priority which homeowner agreed. I shut off the main water meter and drained the home and removed the old shut off along with the old PRV. Once I removed it I repiped the area to accommodate the new PRV along with a new ball valve. Once installed I pressed it together and turned the water back on and checked for leaks or issues. No leaks or issues were found and the pressure is under control at 60 psi. Homeowners are satisfied with the service provided and will call at a later time to have the ice maker updated and a new single handle tub

Cut ceiling diagnosis for leak. Replace three-quarter inch PRV with psi exceeding 110. Found water damage underneath master shower. Leak is not on portable water system. Leak is shower pan failure. Connected customer with mitigation company.

Came out for what sounded like mainline blockage. Arrived and found main floor toilet had overflowed out the bowl and flooded down to the basement. Homeowner approved us to pull toilet and camera/snake sewer line, as there was no outside cleanout. Pulled main floor powder room toilet and ran camera. Located blockage 4’ deep under brick front porch. Ran sewer machine down line and snaked out blockage. Found break in the sewer line with a large root intrusion. Cut hole in the bottom of the roots and restored flow to the line. Homeowner found out HOA is responsible for any issue outside the home. There used to be a large tree in front of the home that was the culprit. HOA cut down all of the trees in the neighborhood as this has happened numerous times. Left quote to jackhammer/cut out brick front porch and do sewer repair. Also left quote for water heater. No warranty on sewer cleaning services. Notified homeowner not to flush paper until HOA can repair sewer line as it WILL back up agai

Homeowner states that about a week or so ago he could smell sewage in the basement and first floor but didn’t know where it was coming from and today he checked the closet under the stairs in basement and found the cause of the odor the sewage pump failed. He could see water coming up and called us out to resolve the issue. Upon arrival I greeted homeowner and he should me to the basement and asked if it could be fixed but didn’t know the age of pump or anything else. I explained that we could pull and attempted to reset it but it wasn’t warranty if it worked and a day later it didn’t work and I suggested replacing along with a few other things that I found such as main water ball valve shut off, expansion tank with mounting bracket and GWH shut off which there isn’t one and the sewage pump. Homeowner opted to only replace the sewage pump which I began by putting together the new one in my van putting the 2 inch male adapter gluing in the pipe and adding the weep hole on the discharge

Customer stated that the toilet was leaking. Found toilet leaking from base of toilet and recommended customer for a reset of toilet. Customer agreed so I went ahead and pulled toilet. Installed new wax seal and reset toilet. Tested and no leaks were present at this time. Flange was sitting a little low so if it starts leaking from base again, we need to fix flange. Caulked around base of toilet and cleaned up work area.

Gave customer estimate for plumbing repairs needed, and at this time customer didn’t want to proceed with any repairs.

3 handle shower valve leaking non stop. Gave various options to rebuild/replace. Customer who called us is the tenant and not the homeowner. Job Will require removing the stems and taking them to supply house to try and match them with a rebuild kit. Only specific supply houses even have rebuild kits available as these style shower valves are very old and no liner to code. Original manufacturers do not make the repair parts anymore. Have to find third party manufacturer rebuild kits.

Customer stated that toilet wasn’t working properly and also that both lavatory faucets in master and in the Jack and Jill bathroom sinks pop-ups weren’t working. Recommended customer to have toilet rebuild and have all pop-up assemblies replaced. Customer agreed to apply so went ahead and furnish and install for new pop-up assemblies and tested. All test tested fine and no leaks were present at this time. For toilet install installed new fill valve and flapper with new supply line. Tested and now toilet is working as it should no weeks are present at this time. Also, customer stated that laboratory faucet in master bedroom was dripping. We need to order cartridges and return on a later date to install them. Will send an estimate to do so.