Plumbers in Norcross, GA

Checked leak from upstairs bathroom, found a leak from tub / shower out from shower curtain area

Came out for a dripping faucet and hose bib. Master bathroom left side sink had slow drip. Replaced delta cartridges and seats and springs. Replaced hose bib in back of house.

Homeowner was going to replace parts in the toilet and found that the angle stop did not turn off all the way. Gave price to replace the angle stop as well as rebuild the toilet. Homeowner decided he just wanted me to do the angle stop and he’s gonna rebuild the toilet himself. Tested angle stop replacement with no leaks or failures at this time.

Replaced adjustable 3 inch flapper in bathroom toilet upstairs. Replace customer supplied widespread lavatory faucet in same bathroom. Gave updated estimate for water heater replacement with tank booster.

Came out for leak in ceiling. Found water pressure was at 130 psi. Replaced PRV and set to 70. Cut open ceiling in kitchen found lots of moisture but no sign of the leak. Appeared to be coming down through subfloor from above. Cut open wall behind tub. Found the tub spout when the diverter was activated had an internal leak that ran partially into the tub, but also allowed a stream of water to come back through the wall and eventually showed up downstairs because someone had used the shower valve the night before and had not gotten the old three handle valves to shut completely so it ran through the night and leaked. Replaced tub spout and sealed the wall behind the spout.

Client called us out due to another electric 6 gal water heater for front bathroom this time, leaked through the ceiling in the bathroom. It had rusted out. We replaced that failed water heater with new Rheem 6 gal tank electric water heater, installed up to code with new ball valve shutoff and new vacuum breaker. Also, installed drain down valve on the new water heater. Turned water back on and filled up. Once air was out, turned water heater on and everything seems to be running as it should. 6 yr manufacturer warranty and 2 yr parts and labor. Commercial building water pressure is at 50 psi.

Replaced kitchen faucet ( bought from Home Depot for customer) , new supply lines installed

Customer stated that he wanted a quote for two toilet installs. In master bath, there is no flooring where toilet goes and currently flange is sitting too high. Recommended to customer to have flooring installed so that flame doesn’t have to be fixed twice. Will send an estimate for toilet installs.

Customer stated that tub and shower combo drain was broken and leaking into ceiling below. Cut Sheetrock and found that we will need to replace waste and over flow and also the ptrap. I couldn’t get repair made today due to reason of HVAC drain was tying into overflow for the tub. Customer didn’t want to go without AC through the weekend so once HVAC company can get out and make their repairs we will be able to come out and make our repair. Cleaned up work area. Will credit back some of the charge today to any work that is done in the next 30 days.

Customer had issues with drain and kitchen sink, toilet upstairs and widespread lavatory faucet upstairs. Diagnosed situation found thermal expansion tank, not functioning and causing excess pressure on system. Water heater is approximately 13 years old and so is the pressure valve. Pressure valve tested OK but original to home. Gave estimate for necessary replacements and preemptive ones. Replaced basket strainer on right side of kitchen sink. Use tablets in toilet upstairs tank to show flapper is holding.

Invoice #: 9734 Toilet doesn’t appear to have been used recently. Upon arrival, noted a normally filled bowl. Ran the lavatory faucet to ensure there was no stoppage in the bathroom group and no evidence of this being the case presented itself. Flushed the toilet 10 times mixing between regular flushing and flushing with a wad of toilet paper, no evidence of backups presented itself. Adjusted the float on the flapper for a stronger flush. Five of the flushes have an attached video to show proper flushing and no signs of backup. Customer also had a leak under lavatory faucet in the office. Noted water in the flexible trap under the drain, as well as a leak on built in supply line for lavatory faucet. Left a quote for faucet, drain, and trap replacement.

Customer got a notice from the HOA stating an irregularity with his usual water usage. Upon arrival, ran a tub and noted the meter is barely moving when the tub is ran. It took 25 seconds for the tub to register 1/10 of a gallon on the meter. Customer appears to be having a meter read issue. Customer had warping, separation, and darkening around the base of the toilet and separation on the baseboard. Due to the presence of hardwood, and customer stating the floor has been damp to the touch, recommended having Reliable Restoration inspect the damage and see what needs to be done. After Reliable inspects/repairs the damage we can ensure the flange is correct and set the toilet back. Customers water heater is 17 years old. Replacement is strongly recommended.

Came out for leaking water service. Water service had been replaced already by another company some time ago water service is maybe 4-5 inches deep. Homeowner having back yard regraded and two large stumps removed/ground up. Waterline was running over the top of the stump underground and was loosely covered with dirt. Landscapers regrading the yard hit it and broke it and did temp repair on the line. Notified homeowner we could repair line and get their water back on, but we are not responsible for the waterline being so shallow and warranty will be voided if it is rebroken during further landscaping work. Could not lower repair due to stump and concrete being under neath it. Left some play in the company to work around it while grinding the stump. No further issue at this time.

Found women’s restroom angle stop was not shutting off all the way and was leaking at the supply line. Got permission from property manager to shut the building down. Shut building down and drained waterlines to replace angle stop and supply line. Restored water to the building, bled all the air out of the lines. Tested operation of new angle stop. No leaks or failures at time of service

Installed double check assembly, Buried at a proper depth, also installed a meter box around, as well as adding gravel underneath, while we were digging, we found old PRV informed customer customer opted to replace replace PRV also put in a meter box to facilitate easier replacement. Tested water pressure at 60 psi, Everything is working as intended upon departure (Customer responsibility to have device tested)

Service call

Replaced a bad sewer pump in basement today , tested , all working good now

Customer will call tomorrow when they get more info

Remove old water heater and haul away. Furnish and install new 50 gallon lowboy electric water heater with new tank shut off and thermal expansion tank. Also remove old Prv and furnish and install new Prv with main house shut off.

Plumbing

Plumbing

Customer called us out for Slow, draining tub drain, customer also attempted to plunge themselves however, debris came up from overflow and tub drain, While on site customer also mention toilet had Low flow flush, discovered customers toilet to have buildup of some sort of material, cleaned as best as we could. However, there is no guarantee fix will last the next step would be to replace toilet customer understands. Presented customer with option to manually clear drain customer approved, clear drain and found flow to be good at time of departure however, informed customer that drain cleaning does not carry warranty. Customer understands.

Returned and shut down water to house and drained. Installed new PRV and ball valve. Tested to ensure a leak free installation. Some moisture/organic growth occurring on wall. Homeowner believes it is from toilet in adjacent bathroom. Had been going on for some time prior to them moving in recently. No further issue at this time. House set to 50 psi.

Found 50 gallon gas water heater leaking from the tank itself. replaced water heater with new full port ball valve and new expansion tank. Bled air out of system. Tested with no leaks or failures at time of service.

Came out for a water heater that was not working. Arrived and found 40 gallon electric medium water heater had char marks coming out of the cover box for the upper element. Shut off the power and opened the box. Inside was completely charred through. Notified homeowner and gave her option to replace water heater. She approved estimate. We left and purchased water heater from Cowan supply. Returned and installed water heater with new pan and expansion tank. Tested to ensure proper function and a leak free installation. No further issue at this time.