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Plumbers in Sandy Springs, GA

Check Out Our Work in Sandy Springs GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Sandy Springs, GA and the surrounding areas since 1998!

Sandy Springs

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Sandy Springs, GA.

Recent Jobs and Reviews in Sandy Springs, GA

Rated 5.0 out of 5 stars based on 13 customer reviews

Customers say: The recent reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by Chen Plumbing, with compliments directed towards the professionalism, expertise, and courteousness of the technicians. Customers appreciate the prompt response, efficient service, and quality workmanship. Positive reviews also mention reasonable pricing and the overall positive experience with the company. However, a few negative reviews exist, primarily concerning pricing and the perception of higher costs compared to previous experiences. Additionally, some customers express disappointment in not receiving a discussion on toilet height and efficiency during a toilet replacement. Overall, the sentiment is positive, with most customers reporting a satisfactory experience with Chen Plumbing.

Job Locations and Reviews

Review
Crew was very knowledgeable, friendly, and efficient. Went the extra mile on checking on the issue.
Bob - Sandy Springs, GA 30328
Simeon R.
Simeon R. Checked in
Client called us out due to hallway bathroom toilet running. We tested the water pressure on home, and it is 95 psi, safe range is 50-80 psi. Client does not have a pressure reducing valve on the home, will leave estimate to install one per code. Also, the water heater is a 2015 model nat gas, and the bladder in the thermal expansion tank on it, has failed. Client decided to just address the running toilet issue today. We replaced the fill valve in that running toilet, and tested. Toilet seems to be functioning properly with no leaks. This repair is NO WARRANTY DUE TO 95 PSI ON HOME, AND FAILED THERMAL EXPANSION TANK, BOTH OF WHICH CAN CAUSE THIS RUNNING TOILET ISSUE. Will email the other estimates to client with today’s invoice.
Sandy Springs, GA 30328
Dawson F.
Dawson F. Checked in
Master shower heads clogged with limescale build up. Customer already had ordered two replacements and they’re already on the way. Master shower both shower heads have low pressure. All other shower heads upstairs same floor having no pressure issues. Removed both shower heads and verified water pressure was fine. Replacing the shower head reintroduced the issue. Removed flow restrictor for time being until customer gets new shower heads in the mail. Water pressure tested at 75-80 psi. Not a PRV issue.
Sandy Springs, GA 30327
Review
Excellent service
Bob - Sandy Springs, GA 30350
Tim C.
Tim C. Checked in
Replaced kitchen faucet customer supplied
Sandy Springs, GA 30350
Review
Great job!
Jeremy Nye - Sandy Springs, GA 30327
Response from Chen Plumbing:

Thank you, Jeremy! We appreciate it!

Dawson F.
Dawson F. Checked in
Set filter and filled with water Returned and piped in filter and flushed numerous times. Adjusted water pressure to 75 and pumped up expansion tanks
Sandy Springs, GA 30327
Dawson F.
Dawson F. Checked in
Minor diagnostic. Replacing filtration system. Returning tomorrow and Friday. Need to pump up the expansion tanks.
Sandy Springs, GA 30327
Juan D.
Juan D. Checked in
For this job, we worked on troubleshooting toilet and why wasn’t it flushing right. Took apart the handle and reinstalled and adjusted it to where it flushes good.
Sandy Springs, GA 30328
Victor J.
Victor J. Checked in
Gas leak repair
Sandy Springs, GA 30328
Juan D.
Juan D. Checked in
For this job, I worked on testing gas joints that were visible to the eye. Fixed a couple of leak on some joints. Advised the customer if he still smells gas we will have to do a whole house pressure test.
Sandy Springs, GA 30328
Review
Morgan Luger - Sandy Springs, GA 30328
Response from Chen Plumbing:

Hey Morgan, we’re glad to see that rating—thanks for trusting us!

Review
Simeon was professional and very thorough. The staff from start to finish were helpful and efficient.
Morgan - Sandy Springs, GA 30328
Simeon R.
Simeon R. Checked in
Customer stated that water pressure was high and also water heater was leaking. Found water heater TMP was just kicking off And also heater was 11 years old. Recommended to customer to have PRV and water heater replaced. Furnished and installed new 50 gallon gas water heater and also furnish and installed new three-quarter inch PRV. Tested no leaks at this time. Cleaned up work area.
Sandy Springs, GA 30328
Eric T.
Eric T. Checked in
Removed section of piping with compromised joint. Rebuilt section of piping with new materials and reconnected via mechanical joints.
Sandy Springs, GA 30319
Eric T.
Eric T. Checked in
Ran camera through drain line due to stoppage. Line is incorrectly pitched leading to potential for stoppages. In addition, identified crack in wye joint that leads to a leak when line is stopped up. Installed AAV in attic to troubleshoot venting issue in master bath. Issue persists and requires further investigation to address.
Sandy Springs, GA 30319
Eric T.
Eric T. Checked in
Disassembled and reassembled lavatory pop up and p-trap beneath bathroom lavatory. Previous assembly was done in such a way that drain leaked from lift-rod nut attached to stopper. During disassembly, plumber cut drain piping for better fit and reassembled with new sealing material at all necessary points on drain.
Sandy Springs, GA 30328
Cody B.
Cody B. Checked in
Upon arrival rank sink for several minutes and pulled up the floor drain. Flushed toilet 6+ times and saw no movement in the floor drain and no bubbling or backing up in the toilet. Noted that there was waste in the floor drain, which is an indication of the backup that occurred the previous day. Poured water down the floor drain and confirmed flow. Ran more water and flushed the toilet more and all water is draining properly. Gave customer option for camera inspection. Customer declined at this time.
Sandy Springs, GA 30328
Hunter B.
Hunter B. Checked in
Gas line to pool heater was making meter make weird noises. After evaluating the meter all the way to the pool heater found that the line is ran and three-quarter track pipe and for customer the line needs to be at least an inch and a quarter when it’s running at the link that’s at. Customers previous line was ran at 162 feet and three-quarter gave customer estimate to run new gas line from meter all the way to pool heater customer customer approved estimate. Installed new inch and a quarter. Gas line tested system. Unit is working and fired up with no leaks or issues. Meter is also not making any noise. Had pool heater fired up for 5 to 10 minutes to make sure nothing happened. System is running with no issues.
Sandy Springs, GA 30327
Review
He was on time, professional, courteous.
Linda - Sandy Springs, GA 30328
Victor J.
Victor J. Checked in
Estimated
Sandy Springs, GA 30328
Matthew C.
Matthew C. Checked in
Shut down water to home at meter and drain down portable water system. Cut out and replace main three-quarter inch PRV on copper line. Furnishing install new 2.5 gallon thermal expansion tank and pump up air bladder to exceed PRV setting. Replace tub drain in basement bathroom. Replace widespread laboratory faucet on pedestal sink in basement bathroom as well. Replace fill valve in basement toilet.
Sandy Springs, GA 30327
Juan D.
Juan D. Checked in
For this job, I worked on replacing broken drain fitting for sink and all clean out 4” drain.
Sandy Springs, GA 30328
Cody B.
Cody B. Checked in
Customer had dripping faucet that replacement was ready for. Removed the old widespread faucet and installed the new one. Before finishing the new faucet, made customer aware of cosmetic damage from the original installation to the granite countertops (picture attached). Installed new pop up and faucet that customer supplied. Tested all work on the install to ensure proper function and no leaks, none were found. Dispatch fee is $95.
Sandy Springs, GA 30327
Review
Thanks, Matthew. Appreciate the very professional and expert help!
Rich Cicchillo - Sandy Springs, GA 30328
Response from Chen Plumbing:

Thank you for your kind words! Glad to hear you found our service helpful and professional.

Matthew C.
Matthew C. Checked in
Toilet repair. Went out to fix a toilet that wouldn't stop running. Upon inspection, discovered that the flapper valve was worn out and not sealing properly. We replaced the faulty valve, and the toilet returned to normal operation, saving the homeowner from further water waste.
Sandy Springs, GA 30328
Eric T.
Eric T. Checked in
Commercial faucet replacement and drain repair
Sandy Springs, GA 30328
Eric T.
Eric T. Checked in
Replaced pressure regulator and repaired toilet.
Sandy Springs, GA 30350
Max O.
Max O. Checked in
Replaced Pressure regulating valve and thermal expansion tank to correct water pressure. Rebuilt a toilet with new parts that had been worn out due to high water pressure.
Sandy Springs, GA 30342
Review
They know their stuff and get it done fast and efficiently. And, they give you good counsel along the way.
Jeff Silverman - Sandy Springs, GA 30342
Response from Chen Plumbing:

Thank you for recognizing our expertise, efficiency, and helpful advice!

Dawson F.
Dawson F. Checked in
Hose bib replacement on front of home
Sandy Springs, GA 30342
Max O.
Max O. Checked in
Replaced under sink basin and pump
Sandy Springs, GA 30328
Review
I had a plumbing emergency and Juan, with Chen Plumbing, made the repairs quickly and capably.
Vicki Black - Sandy Springs, GA 30328
Response from Chen Plumbing:

Thank you for sharing your experience with Juan from Chen Plumbing!

Review
Juan arrived on time and assessed the problem quickly as well as the previously unsuccessful efforts by another plumber. He was confident in his ability and in the types of materials he recommended. He repaired my water main and did a series of tests to ensure the repair was sound. Juan was efficient, friendly, and competent. It was a very good experience.
Vicki - Sandy Springs, GA 30328
Juan D.
Juan D. Checked in
Plumbing
Sandy Springs, GA 30328
Review
Max did a great job. He was knowledgeable and efficient.
Eugene Hirsh - Sandy Springs, GA 30327
Response from Chen Plumbing:

Thank you for recognizing Max's knowledge and efficiency!

Review
Eric was professional, courteous and on time. He explained the process to repair the plumbing issues and discussed the cost for the repairs before completing the work. I would definitely hire him again for any plumbing concerns.
Patti Grayson - Sandy Springs, GA 30350
Response from Chen Plumbing:

Thank you for your kind words, Patti! We appreciate your feedback and look forward to assisting you with any future plumbing needs.

Review
Max came the same day as requested. He did an excellent job and explained the work to be done with clarity. He was very professional.
Frances - Sandy Springs, GA 30319
Review
Juan is extremely knowledgeable and accommodating. He was very easy to work with and very efficient.
Eugene - Sandy Springs, GA 30327
Review
Matthew C. from Chen Plumbing came out today to access my broken bathroom sink (and was extremely kind when explaining that I broke it). He gave us options and recommendations for what to replace it with and what the repair process looks like. He also took extra time to walk around our house looking at other potential future plumbing issues and even climbed into our attic to access a leak issue weve been dealing with. Chen Plumbing responded to my request for Plumbing help the same day to my phone call - So incredibly pleased with the company and the services offered!
Jade Summers Green - Sandy Springs, GA 30342
Response from Chen Plumbing:

Thank you for your review Jade!

Review
Matt M - Sandy Springs, GA 30328
Response from Chen Plumbing:

Thank you Matt!

Review
Matthew was great! Repairs were completed quickly at a reasonable price. I will continue using Chen Plumbing for all of my plumbing needs.
Matt - Sandy Springs, GA 30328
Review
Peace of mind with plumbing repairs! Been in business for a long time and still delivering great service.
Michael Bunch - Sandy Springs, GA 30327
Response from Chen Plumbing:

Thank you Michael! We appreciate it😊

Review
Took care of my issue and communicated from appointment to arrival. Would definitely use again!!
Michael - Sandy Springs, GA 30327
Review
Wonderful, fast service!
Jennifer - Sandy Springs, GA 30328
Review
Excellent professionalism and service from Michael. I had some outside faucets replaced and highly recommend.
Brian - Sandy Springs, GA 30342
Review
Eric went beyond the call of duty in checking my kitchen ceiling for water leaks and helping me connect with a restoration service for repair. Thanks to Eric and especially to Tim Chen Plumbing.
Ann Starr - Sandy Springs, GA 30327
Response from Chen Plumbing:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Review
Easy to schedule. Arrived as promised. Polite, professional, knowledgeable, efficient, priced fairly.
John - Sandy Springs, GA 30342
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