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Plumbers in Stone Mountain, GA

Check Out Our Work in Stone Mountain GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Stone Mountain, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Stone Mountain, GA.

Recent Jobs and Reviews in Stone Mountain, GA

Rated 5.0 out of 5 stars based on 21 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the professionalism, expertise, punctuality, cleanliness, and friendliness of the technicians, as well as their willingness to answer questions and provide practical solutions. Customers also appreciate the company's reliability, trustworthiness, and outstanding results. Additionally, the prompt and professional service, excellent customer service, and reasonable prices are frequently mentioned. However, there are a few negative reviews, but they are much less in number and weight compared to the positive reviews. The negative reviews mainly focus on issues such as communication, scheduling, and pricing. However, even in these negative reviews, customers acknowledge the professionalism and expertise of the technicians. Overall, the sentiment of the reviews is positive, with customers expressing satisfaction with Chen Plumbing's services and recommending the company to others.

Job Locations and Reviews

Review
Cody was awesome. Explained what the problems were and how to resolve them. Marco was awesome as well.
Dana and Kendall - Stone Mountain, GA 30088
Marcos  D.
Marcos D. Checked in
Replaced gas water heater in garage . We also replaced PRV and house main shut off valve Shut off to gas line was also replaced with 1/4 turn shut off
Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Returned and installed new pump, lid, and ball check combo. Sealed and mounted the lid properly. Tested pump multiple times to ensure proper function and no leaks. None were found. Left quote for new water heater due to age of old heater and left price to replace shower solve with stripped and frozen shut hot stop restricting flow.
Stone Mountain, GA 30088
Juan D.
Juan D. Checked in
For this job, I worked on installing new 50 gallon Rheem gas water heater.
Stone Mountain, GA 30083
Juan D.
Juan D. Checked in
Quoted new water service and repipe job today
Stone Mountain, GA 30088
Review
I highly recommend Chen Plumbing. The crew arrived on time and provided excellent professional service.
Kimberly - Stone Mountain, GA 30087
Juan D.
Juan D. Checked in
Replaced a clogged and running toilet with Kohler cimarron round toilet
Stone Mountain, GA 30087
Marcos  D.
Marcos D. Checked in
We cleared blockage in upstairs shower . Re plumbed dishwasher drain to be plumbed above p trap. We also scoped sewer drains and found a belly on the line, homeowner was advised about issue
Stone Mountain, GA 30087
Review
Very professional plumbers, came on time and an excellent customer service. Victor knows his profession very well
Momina - Stone Mountain, GA 30083
Victor J.
Victor J. Checked in
Water repair
Stone Mountain, GA 30083
Hunter B.
Hunter B. Checked in
1/2 gate valve leaking on back hose bib. Turned spigot on and water started shooting out of the spigot handle. Gave customer estimate to replace ball valve and hose bib. Customer approved estimate over phone. Installed new hose bib and ball valve. Tested system, system is working with no leaks or issues.
Stone Mountain, GA 30087
Juan D.
Juan D. Checked in
Check and fixed leak under dishwasher with a new fitting , checked house pressure at 90 psi , customer doesn’t want replace Prv at this time
Stone Mountain, GA 30083
Marcos  D.
Marcos D. Checked in
No work was done here , homeowner has to add silicon around shower handles to avoid water going through gaps and into basement concrete floor
Stone Mountain, GA 30083
Marcos  D.
Marcos D. Checked in
Capped of 1/2 copper drain line in basement. under kitchen sink.
Stone Mountain, GA 30087
Victor J.
Victor J. Checked in
New water line
Stone Mountain, GA 30083
Victor J.
Victor J. Checked in
Gas repair
Stone Mountain, GA 30083
Juan D.
Juan D. Checked in
For this job, I worked on installing customer supplied kitchen faucet
Stone Mountain, GA 30087
Juan D.
Juan D. Checked in
Installed customer supplied faucet
Stone Mountain, GA 30087
Tim C.
Tim C. Checked in
Replaced upstairs hallway toilet with a Kohler cimarron elongated ADA and new water shut off valve , supply line
Stone Mountain, GA 30087
Matthew C.
Matthew C. Checked in
Customer has leaking hot side on widespread laboratory faucet in master bathroom. Recommended replacement due to age of 18+ years. Customer will attempt to replace faucet by themselves. Psi 50
Stone Mountain, GA 30083
Matthew C.
Matthew C. Checked in
Customer has been experiencing reoccurring back ups to home. Ran drain camera after pulling toilet and lavatory bathroom on main floor. Line was backed up from beginning. Ran camera approximately 84 feet and located underneath driveway. There is major belly underneath driveway that will need to be replaced. Advise customer to get with septic company to get tank Dug up and pumped. Gave estimate for drain replacement underneath the driveway. No warranty for reset due to broken flange.
Stone Mountain, GA 30087
Review
Hunter and the Chen Plumbing team was quick and efficient. Easy scheduling and great communication from start to finish. No more leaks! Thanks Chen Plumbing for quickly sorting out my leak before the holidays.
Kieulai Tran - Stone Mountain, GA 30083
Response from Chen Plumbing:

Thank you for your review! We're glad Hunter and the team could resolve the issue so quickly and efficiently, especially before the holidays. It’s great to know the scheduling and communication worked smoothly for you. No more leaks—mission accomplished!

Hunter B.
Hunter B. Checked in
Customer had wet stains on ceiling in basement. Informed customer we would need to cut a hole in the ceiling to figure out what is leaking. Customer approved us to cut hole. After cutting hole found 2” cast iron line leaking. Gave customer estimate to cut out cast iron and install pvc customer approved estimate. Installed new fittings and tested system no leaks or issues upon departure
Stone Mountain, GA 30083
Review
Exellent Service
Fred - Stone Mountain, GA 30083
Tim C.
Tim C. Checked in
Replaced a leaking 50 gas water heater ,expansion tank
Stone Mountain, GA 30083
Cody B.
Cody B. Checked in
Price is to replace gas pipe through the floor. Will cut above floor before new stop and below to pull pipe through floor. Will open ceiling in the great room below and find a viable connection point to run trac pipe through the floor. Let customer know anything removed for drywall or concrete is customer responsibility to put back. 11/5/24 Returned and cut drywall in the living room on main floor. Pipe ran through floor support and was obscured by a sheet metal enclosure. Went from the top and removed packed concrete to expose pipe from above. Replaced with black iron through the floor support and to the new stop. Tested all work and found no additional leaks. Left the union below the floor for the final connection and did threaded connections only where the concreted portion is to adhere to code.
Stone Mountain, GA 30087
Matthew C.
Matthew C. Checked in
Diagnosed leak from upstairs shower/tub. Replaced basket strainer and p-trap for left side of kitchen sink.
Stone Mountain, GA 30087
Tim C.
Tim C. Checked in
Quote job do Friday
Stone Mountain, GA 30087
Juan D.
Juan D. Checked in
For this job, I worked on replacing water heater up to code and also replaced bad pressure regulator.
Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Price is to cut out key turn gas valve that feeds fireplace in the master bedroom. Will cut black iron and Megapress new fitting to new stop. Will connect to the soft copper with a flared connection. 11/26/24 Returned and cut out old key turn valve for fireplace. Threaded new black iron into the black iron 90 coming from the floor. Reconnected to threaded pipe running under concrete to fireplace and mega pressed pipe in place. Tested work for leaks and found a leak on megapress fitting. Cut out again and reworked it. Tested all pressurized gas piping above the floor. Found no leaks on work performed with soap. Was getting a gas reading coming from the floor with the electronic detector. Let customer know that pipe passing through floor can’t be tested. So with the gas reading coming from the floor. The pipe needs to be replaced through the floor to ensure safety.
Stone Mountain, GA 30087
Review
I've dealt with Chen two times...both in 2024. Both plumbers who did the work were excellent craftsmen, and were friendly & interactive. The office staff is easy to reach, and they use the latest technology to communicate with their customers. I think the prices were fair. There was no price gouging going on. If you're looking for a plumber in the north or east parts of metro Atlanta, they are an excellent choice.
Joy - Stone Mountain, GA 30087
Review
Very professional and knowledgeable
Woody Scholz - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Woody, for your kind words about our professionalism and knowledge; we appreciate your support!

Review
I had been used this company for few years. They had great customer service from A to Z. Professional, price friendly and knowledgeable technician Juan Diaz. I highly recommended you.
Lifen Hallo - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Lifen, for your kind words and for being a loyal customer; we're glad to hear that you appreciate our service and Juan's expertise!

Review
Marcos was excellent
Brady Catron - Stone Mountain, GA 30088
Response from Chen Plumbing:

Thank you, Brady! We're glad to hear that Marcos provided excellent service. Your feedback means a lot to us!

Review
Had a great experience with Matthew C. today! My guest shower started leaking, and unfortunately my old home has the plumbing behind my shower in a very tricky & inconvenient location. Matthew told me "we'll get it done" and he got it done! He was able to get behind the shower in the least invasive way possible (even though he had to cram himself into a corner to do it) and we were able to avoid having to do major tile work. He fully replaced the shower valve and I have a non-dripping shower in better condition than before the leak even started! Thank you Matthew and Chen Plumbing ⭐️
Peter - Stone Mountain, GA 30083
Review
Terrific experience!
Candace - Stone Mountain, GA 30087
Review
We are so grateful to have Tim Chen plumbing as a local option for repairs. While our need was not an emergency, Tim Chen Plumbing was able to see us the same day we called, identified the problem and proposed a solution. They returned a few days later and made the repairs. Both Eric and Andrew were courteous and professional, leaving the site as clean as they found it. We highly recommend the Tim Chen Plumbing team.
Cathy Smith - Stone Mountain, GA 30087
Response from Chen Plumbing:

We are so grateful to have been able to assist you promptly and effectively, Cathy! Thank you for recommending our team.

Review
Cody was on time and very professional. Very informative and completed work in a timely manner.
Arletha Kynes - Stone Mountain, GA 30087
Response from Chen Plumbing:

We're so glad to hear that Cody provided professional and informative service while completing the work promptly. Thank you for sharing your positive experience with us!

Review
Tara Sherrod - Stone Mountain, GA 30088
Response from Chen Plumbing:

Thank you for the 5-star rating, Tara!

Review
Very personable and fair. Not only did Max and his associate do a great job, when they realize it didn’t take as long as quoted, they gave us a reduced price. I will always use them. This is not the first time.
Carlos R. - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!

Review
Cody was professional and very thorough. High compliments for his excellent service.
Flower Girl - Stone Mountain, GA 30087
Response from Chen Plumbing:

We are pleased to know your experience with us was a good one!

Review
Cody was very professional and did an amazing job. The pricing was very fair and the job was done quickly. 10/10 would recommend to anyone
Ezekiel Mekonnen - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Ezekiel!

Review
Cody did an amazing job. He fixed the leaking pipe in my basement and fixed the water pressure in my shower. It was for an amazing price and it was done quickly. After he completed the job, he showed me what he fixed and was very professional. 10/10
Ezekiel - Stone Mountain, GA 30087
Review
Dawson from Chen Plumbing was terrific. Leaky old shower repair turned into a much more complex repair. Dawson was not deterred and came up with a solution that worked beautifully.
Corky Umstead - Stone Mountain, GA 30087
Response from Chen Plumbing:

That’s great! Thank you Corky 🙂

Review
Lazette Lawton - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Lazette!

Review
Eric got the job done! He was very informative and provided many options to fix our problem. Chen Plumbing will be my 1st choice for any plumbing needs
timothy burden - Stone Mountain, GA 30087
Response from Chen Plumbing:

That’s great to hear Timothy! Thank you.

Review
Matthew was fantastic! Our house is old and presented a somewhat unique plumbing issue, but Matthew handled it skillfully. He was friendly, efficient and did an excellent job!
Marisa Fernandez - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Marisa!

Review
Dean Spik - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thanks Dean!

Review
We had an emergency and our our lawn was being flooded. Cody came out within the hour! He treated our property as if it were his own and was able to save our newly planted sod. We are so very grateful for this five star service.
Kimberly Frantz - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Kimberly! We appreciate it.

Review
I have worked with Tim Chen Plumbing for over 5 years as an Facility Manager. They have done work at my resident and I highly recommend this company.
Troy Davis - Stone Mountain, GA 30088
Response from Chen Plumbing:

Thank you Troy! We appreciate you.

Review
On time. Knew exactly what work needed to be done. Very professional.
David - Stone Mountain, GA 30087
Review
Chen Plumbing in general was very responsive & prompt in their communication. Cody was very professional and took the time to explain what he was doing & why. Greatly appreciate him fixing our issue!
Sommer - Stone Mountain, GA 30083
Review
I like the fact that Mr Chen is so prompt and he’s extremely honest about the job that’s needed and not adding any additional cost!
Kirk - Stone Mountain, GA 30083
Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Appreciate the excellent service
Brady - Stone Mountain, GA 30088
Review
I’m in the process of selling my house, and has a major gas leak. My realtor referred to me Chen Plumbing. Eric, a technician, was sent out to my house, and he found the leaking gas line was in the crawl space where to pipes were in contact with each other. He made the repair, and I was so impressed with his work, I had him come back out to take care of some plumping issues before I sold the house. He did great work!! The people in the office were also great, and they kept me informed of when the technician was going to be out to do the work. I recommend Chen Plumbing to anyone who needs plumbing work done!
Kevin L - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Review
Dawson was very knowledgable and provided quick and service and kept the area clean. Highly recommend and will use the next time I have an issue.
Heritage - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Great customer service
Ben - Stone Mountain, GA 30087
Review
Erik fixed our problem and helped us figure out a plan to address another.
Tiffany - Stone Mountain, GA 30087
Review
On time, professional, and very tidy with tools and supplies. Couldn’t ask for more!
Charlie - Stone Mountain, GA 30087
Review
Very good communication and good work.
Christie - Stone Mountain, GA 30083
Review
Tim was in time and very professional. He provide the quote prior to work so I knew the exact cost for the service. He moved water lines and installed a dishwasher
Beverly - Stone Mountain, GA 30087
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