Plumbers in Stone Mountain, GA

Customer stated that we were out previously to look at stain on ceiling. Customer stated that stain on ceiling got bigger. Recommended customer to cut open ceiling and run fixtures upstairs in master bath to attempt to find where the leak is coming from. Cut hole in ceiling and ran shower for about 20 minutes and didn’t notice any leaking. Also filled up shower pan and didn’t notice any leaking. Stated to customer that at this time don’t think leak is related to plumbing. Also recommended to keep ceiling open to see if leak will come back when someone is taking shower. Also stated that Chen plumbing is not responsible for sheet rock repair. Cleaned up work area.

Provided estimate

Customers washing machine drain needs to be replaced due to machine pulling back dirt. Will set up to return tomorrow to continue full work. Returned the following day to cut out concrete (3’x3’) in order to redirect line. Found line from ptrap to be broken due to aging and abandoned line in slab, reroute washing machine box to stack next to back door. Repaired small section in bathroom floor which was full of grease, which indicated line was full of grease back to stack next to back door. Cut out section of stack and included new 3” test tee and tie in to washing machine box. Used jetting equipment to jet line all the way to the tie in to the main to remove grease from line. After jetting, ran camera to check quality of jetting work but later found pipe partial collapse right where line ties into main line. Customer has functioning system as of now but will need to further address the piping collapse in line. Put back dirt in bathroom but have not put back concrete due to further work

Customer had 40 tall water heater leaking in the attic. Initially check house pressure at 100 psi. Found that hose bib was run before the PRV. Checked the house pressure off of toilet stop at 50 psi. Replaced the heater with a 40 short and disposed of the old heater. Installed new heater in existing drip pan and installed a new thermal and a new shutoff. Tested all work to ensure proper function and no leaks.

Customer needed piping under sink redirected for proper ptrap installation. After install checked for leaks and proper drainage

Quoted different things today

Returned and installed a new 40 gas short water heater. Left the existing ball valve, installed new drip pan, and thermal expansion tank. Replaced section of venting. Tested all work to ensure proper function and no leaks.

Homeowner stated that her first floor toilet located on hallway entrance would run continuously and shut off the angle stop until we arrived. Upon arrival I knocked and homeowner answered and explained what the issue was and showed me the toilet and the angle stop handle had broken which she also told me about. I then did my inspection and didn’t find anything else wrong and talked to homeowner about some solutions. She opted to simply just replace the angle stop for now and would take some time to see what she wants to do. I began by shutting off the water and draining the home and them removed the old angle stop and escutcheon. Once the pipe was prepared I installed a new compression angle stop and new supply line for toilet as well as a new escutcheon. I turned on the water and it works properly no leaks or issues and homeowner is satisfied with the service provided.

Customer had a garbage disposal that was leaking from the bottom. Gave customer pros and cons of replacing the disposal vs eliminating the disposal. Customer opted to remove the disposal and add a sink strainer. Made customer aware that we would put wire nuts on the old electrical, but an electrician should come behind us to properly remove the line. Tested all work to ensure proper function and no leaks.

Customer called us out to finish repair previously started on water service, provided a quote to repair line however, due to the nature of the pipe, we cannot offer warranty, customer approved, repaired line thoroughly tested bled air out of house and debris. Everything is working as intended upon departure.

Customer had a leak from an unknown source in the crawlspace as well as leaking shutoff and rusted washing machine box. Replaced the washing machine box and ran a new line for hose bib through the floor in ding room to a new hose bib. Made customer aware that any walls cut to access plumbing can’t be repaired by Chen Plumbing. Tested all work to ensure proper function and no leaks.

Customer called us out for a leaking p trap under restroom sink, we proceeded to install a new tubular p trap from the lead joint bend in the wall. A small section of the wall had to be removed in order to reach the drain pipe. We also installed a brand new pop up assembly. And service stops and new braided supplies for lavatory faucet.all work is tested and complete.

Toilet and bathtub and shower in the main floor is backing up and flooded the main level. I removed the toilet in the hallway bathroom to have access. I ran my snake for about 95 feet and get to the blockage was able to get the sewage water to come down. I put in the camera and there is standing sewage water from the 90 feet mark from hallway toilet and beyond. Possible root intrusion and broken pipe at 90ft mark to 100ft. Recommended excavation, no flushing or draining until resolve.

Installing 25ft of 1/2in csst gas pipe from water heater to stove. Contractor already pre drill hole for gas valve placement. Installed gas ball valve, contractor will install gas stove the next day.

Auger snaked toilet in basement

We did camera inspection from clean out in the front to the street , we replaced front and back hose bibs , we snaked the shower drain and cleaned bathroom sink pop up and p trap

Customer three handle shower tub valve. Keep leaking out water nonstop unable to turn off water at the shower. I recommend customer to rebuild or replace the three handle shower valve. Very high water pressure recommended install a pressure reducing valve.

Came back to replace the old PRV and fix a leaking pipe that was agreed by homeowner yesterday but had to get parts from supply house. Upon arrival I shut off the water at the meter and began working in crawl space by removing the old PRV. It was activity leaking and I cut it out and installed a new ball valve and two PRV system a black tag and the green tag. Once they were in place I pressed them together and moved to the first floor to repair a section of 1/2 copper pipe. I cut out the section that had the pinhole and used two couplings to install and connect a new piece of copper pipe. Once it was all properly connected I turned on the water and check for leaks or issues which non were found and homeowner is satisfied with the service provided also likes the new pressure since before when using any two fixtures they would lose a lot of pressure and now it works properly and can open multiple fixtures and he doesn’t loose pressure. Homeowner states that he smelled gas and I did look

Customer requested replacement of old cast-iron PVC for a restroom remodel we upgraded the toilet piping into PVC so the contractor could install the new flange with ease. We also replaced the water piping for the vanity sink and drain lines above the crawlspace added capped to water lines so that the contractor could easily attach service stops later, in the crawlspace we found buildup in the old fitting so we replaced it with new PVC and proper fittings for long-term reliability. We also installed the customer supplied shower valve and insured everything was supported and leak free.

Replaced old leaking water heater. Water pressure was previously at 100 psi. Replaced PRV and set to 70 psi. Tested to ensure proper function and a leak free installation. Vent appeared to be back drafting out of vent hood on water heater. All visible venting had pitch. Vent is connected to hvac system and is going into chimney stack. Recommended homeowner have a licensed hvac company come inspect the chimney to see if a chimney liner was ever installed in the home.

Replaced both hot and cold water shut off valves , kitchen faucet with we supplied , pull out spray and soap dispenser

Returned and installed new 50 gallon gas water heater with a new shutoff and thermal expansion tank. Supported the new expansion tank and put a new capped pan under the heater. Installed new prv and set the new house pressure to PSI. Tested all work to ensure proper function and no leaks.

Replace customer supplied toilet, shower valve and trim. Cut drywall behind shower valve to replace. Chen plumbing is not responsible for any drywall repairs.

Customer upstairs master bathroom toilet is backing up. Only the toilet is backed up. I cleared it with a hand auger test operation flush many times everything seemed to work.

Custom branch line hallway bathroom toilet is backing u, upstair washer is tie into the same line. I pulled the toilet and ran a snake into it. Clear out the blockage at about 15 feet from the toilet after that I camera line find that there are cast iron pipe that run underneath the slab is very corroded and have a lot of scale in it. My chain knocker break up a lot of the scale, and the scale is sitting in the bottom of the pipe recommended customer to have it hydrojet and flush out also install a liner for the main sewer line that run under the slab.