Plumbers in Stone Mountain, GA

Homeowner stated that her first floor toilet located on hallway entrance would run continuously and shut off the angle stop until we arrived. Upon arrival I knocked and homeowner answered and explained what the issue was and showed me the toilet and the angle stop handle had broken which she also told me about. I then did my inspection and didn’t find anything else wrong and talked to homeowner about some solutions. She opted to simply just replace the angle stop for now and would take some time to see what she wants to do. I began by shutting off the water and draining the home and them removed the old angle stop and escutcheon. Once the pipe was prepared I installed a new compression angle stop and new supply line for toilet as well as a new escutcheon. I turned on the water and it works properly no leaks or issues and homeowner is satisfied with the service provided.

Customer had a garbage disposal that was leaking from the bottom. Gave customer pros and cons of replacing the disposal vs eliminating the disposal. Customer opted to remove the disposal and add a sink strainer. Made customer aware that we would put wire nuts on the old electrical, but an electrician should come behind us to properly remove the line. Tested all work to ensure proper function and no leaks.

Customer called us out to finish repair previously started on water service, provided a quote to repair line however, due to the nature of the pipe, we cannot offer warranty, customer approved, repaired line thoroughly tested bled air out of house and debris. Everything is working as intended upon departure.

Customer had a leak from an unknown source in the crawlspace as well as leaking shutoff and rusted washing machine box. Replaced the washing machine box and ran a new line for hose bib through the floor in ding room to a new hose bib. Made customer aware that any walls cut to access plumbing can’t be repaired by Chen Plumbing. Tested all work to ensure proper function and no leaks.

Customer called us out for a leaking p trap under restroom sink, we proceeded to install a new tubular p trap from the lead joint bend in the wall. A small section of the wall had to be removed in order to reach the drain pipe. We also installed a brand new pop up assembly. And service stops and new braided supplies for lavatory faucet.all work is tested and complete.

Toilet and bathtub and shower in the main floor is backing up and flooded the main level. I removed the toilet in the hallway bathroom to have access. I ran my snake for about 95 feet and get to the blockage was able to get the sewage water to come down. I put in the camera and there is standing sewage water from the 90 feet mark from hallway toilet and beyond. Possible root intrusion and broken pipe at 90ft mark to 100ft. Recommended excavation, no flushing or draining until resolve.

Installing 25ft of 1/2in csst gas pipe from water heater to stove. Contractor already pre drill hole for gas valve placement. Installed gas ball valve, contractor will install gas stove the next day.

Auger snaked toilet in basement

We did camera inspection from clean out in the front to the street , we replaced front and back hose bibs , we snaked the shower drain and cleaned bathroom sink pop up and p trap

Customer three handle shower tub valve. Keep leaking out water nonstop unable to turn off water at the shower. I recommend customer to rebuild or replace the three handle shower valve. Very high water pressure recommended install a pressure reducing valve.

Came back to replace the old PRV and fix a leaking pipe that was agreed by homeowner yesterday but had to get parts from supply house. Upon arrival I shut off the water at the meter and began working in crawl space by removing the old PRV. It was activity leaking and I cut it out and installed a new ball valve and two PRV system a black tag and the green tag. Once they were in place I pressed them together and moved to the first floor to repair a section of 1/2 copper pipe. I cut out the section that had the pinhole and used two couplings to install and connect a new piece of copper pipe. Once it was all properly connected I turned on the water and check for leaks or issues which non were found and homeowner is satisfied with the service provided also likes the new pressure since before when using any two fixtures they would lose a lot of pressure and now it works properly and can open multiple fixtures and he doesn’t loose pressure. Homeowner states that he smelled gas and I did look

Customer requested replacement of old cast-iron PVC for a restroom remodel we upgraded the toilet piping into PVC so the contractor could install the new flange with ease. We also replaced the water piping for the vanity sink and drain lines above the crawlspace added capped to water lines so that the contractor could easily attach service stops later, in the crawlspace we found buildup in the old fitting so we replaced it with new PVC and proper fittings for long-term reliability. We also installed the customer supplied shower valve and insured everything was supported and leak free.

Replaced old leaking water heater. Water pressure was previously at 100 psi. Replaced PRV and set to 70 psi. Tested to ensure proper function and a leak free installation. Vent appeared to be back drafting out of vent hood on water heater. All visible venting had pitch. Vent is connected to hvac system and is going into chimney stack. Recommended homeowner have a licensed hvac company come inspect the chimney to see if a chimney liner was ever installed in the home.

Replaced both hot and cold water shut off valves , kitchen faucet with we supplied , pull out spray and soap dispenser

Returned and installed new 50 gallon gas water heater with a new shutoff and thermal expansion tank. Supported the new expansion tank and put a new capped pan under the heater. Installed new prv and set the new house pressure to PSI. Tested all work to ensure proper function and no leaks.

Replace customer supplied toilet, shower valve and trim. Cut drywall behind shower valve to replace. Chen plumbing is not responsible for any drywall repairs.

Customer upstairs master bathroom toilet is backing up. Only the toilet is backed up. I cleared it with a hand auger test operation flush many times everything seemed to work.

Custom branch line hallway bathroom toilet is backing u, upstair washer is tie into the same line. I pulled the toilet and ran a snake into it. Clear out the blockage at about 15 feet from the toilet after that I camera line find that there are cast iron pipe that run underneath the slab is very corroded and have a lot of scale in it. My chain knocker break up a lot of the scale, and the scale is sitting in the bottom of the pipe recommended customer to have it hydrojet and flush out also install a liner for the main sewer line that run under the slab.

Complete work mentioned in estimate Scope of work completed Furnish and install installed new single handle kitchen faucet. Customer also requested a camera inspection through corrugated lines draining to backyard to assess and identify the cause of the backup. Additionally, we furnish and install a Rheem 40 gallon short gas water heater. All observed code violations were corrected to bring the installation up to current standards. We also replaced Kohler shower valve and thoroughly tested its operation to ensure proper functionality. Furthermore, the existing crossover T for the hot water recirculation system was replaced and tested extensively. upon completion of all work, all systems were tested and confirmed to be working as intended.

Upon arrival customer stated a toilet was clogged. Customer also stated they wanted me to check all the other toilets. I flushed all the toilets in the building and that was the only one clogged. While I was flushing the toilets I noticed that the toilet upstairs was constantly running and I found the fill valve was not working properly. I gave customer two estimates. Customer approved of the estimate to auger the clogged toilet but did not approve the estimate to rebuild the toilet. Customer stated they would rather buy a new toilet and have it installed so I am leaving them with an estimate to install a customer supplied toilet. I auger the toilet that was clogged and was able to get the toilet unclogged. I tested the toilet multiple times and the toilet is working properly.

Client called us out due to a gas smell in the kitchen. We did some gas work back on 6/30/25. The day after we completed that work, client had a gas smell in the kitchen. We checked it out and found it to be an old copper gas line that was not in use that was the culprit. There was a shutoff there, so we just turned off the shutoff and leak was stopped. Today, we did same thing and found it to be that same line, with the shutoff in the off position, telling me that shutoff valve has failed. Since line was not in use, we removed the failed shutoff valve from the 1/2” black iron pipe gas line, and using pipe dope screwed on a cap and tightened. Once connections were made, we turned gas to home back on at the meter. Bubble tested our connection and the ones surrounding and there are no more leaks present. Client has a good bit of the older gas pipe still in use in crawl space. Recommend client replace the remaining original to home copper and galvanized gas piping with new CSST (corruga

Shut water off tom home and furnish and install high-pressure PRV and regular Prv with new man house shut off valve. Returned and installed high-pressure PRV and regular PRV. Also replaced TMP valve on water heater. No leaks were present at this time cleaned up work area.

Customer had a sewer gas smell in powder room by kitchen on the main floor when large amounts of water is used in the home. Asked customer if any plumbing fixtures in the h9me haven’t been used for a long time. Customer informed me that a bathroom above the powder room has a tub that hasn’t been run in years. Informed the customer of the function of a Ptrap and ran water in the tub. Asked customer to monitor for any smells in the next 2-3 days and if the smell comes back to call us to schedule the smoke test that was quoted. Water heater is only 3 years old and house pressure is at 60 psi.

Plumbing

Upon arrival customer stated the kitchen faucet has low water pressure. I tried taking the aerator out to clean it and it did not fix the issue I also made sure the stops were turned on all the way and that the supply lines were not kinked. Gave customer estimate to replace the faucet. Customer stated she will have to wait till next week or the week after to get the work done. When I was checking the water heater I noticed water under the water heater but saw it was coming from the prv. I informed the customer and the customer stated that some days it leaks and so,e days it doesn’t. Gave customer estimate to replace the prv as well. Customer stated she will give a call when she ready for the work to get done.