Check Out Our Work in Stone Mountain GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Stone Mountain, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Stone Mountain, GA.
Recent Jobs and Reviews in Stone Mountain, GA
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- Stone Mountain, GA (23)
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Job Locations and Reviews
Clogged bathtub drain upon arrival. Gave customer estimate to run machine down tub drain. Customer approved estimate. Ran handheld machine down drain soon as I hit blockage tub started draining. Tested system, system is working with no leaks or issues.
Installed customer supplied toilets Installed main shut off valve Replaces shower stems in master bathroom
Customer had water leaking from under toilet. Inspected behind the wall and found water pooling under pump, wall, and floor. Recommended having Reliable remediate the water damage present. Also found that the toilet drained to an above ground basin with built in pump. Pump was no longer pumping properly. Found the shower ran individually to a sump pump basin and that pump was shorted. Removed the shorted sump pump, shutoff the shutoff to the above ground basin and cut the vent line, removed the toilet, capped Cpvc lines to bathroom, and replaced the prv (customer had 80 psi water pressure). Left quote to rework the drains in the basement properly to a single sewer ejection pump and not have two individual pumps or drains discharging out of the back of the home. Also left quote to replace galvanized water service. Tested all work to ensure proper function and no leaks.
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Replaced customer supplied faucet in hall bathroom. Left multiple quotes for other repairs.
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Leaking irrigation line , customer told us they are not using it , we dug up capped line permanently, connect house line back with 1” copper pipe
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Busted water line in the front yard , Replaced existing galvanize water service line with trenching, install new 1” pex pipe and back fill
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Fixed broken pvc pipe in the back yard with new fitting
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Replaced a hose bib
Customer is building two homes on the property. One house was already tapped until sewer line and the other couldn’t be located. Ran camera from manhole in street to locate the tap for the builder who was on site. Located the tap while builder was on site.
Cleared blockages to get ejector working again . Pump was removed from basin , cleaned up and put back into place . We tested and it’s pumping normally. We advised homeowners not to flush heavy tissue or wipes
The response to my call was timely. Every equipment and appliance need was immediately available. All issues were thoroughly explained. And a more general check of plumbing matters was initiated. I would use the service again.
Excellent service
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Replaced water heater , prv , faucet , main water shut off valve , hose bib valve
Cody was awesome. Explained what the problems were and how to resolve them. Marco was awesome as well.
Replaced gas water heater in garage . We also replaced PRV and house main shut off valve Shut off to gas line was also replaced with 1/4 turn shut off
Returned and installed new pump, lid, and ball check combo. Sealed and mounted the lid properly. Tested pump multiple times to ensure proper function and no leaks. None were found. Left quote for new water heater due to age of old heater and left price to replace shower solve with stripped and frozen shut hot stop restricting flow.
For this job, I worked on installing new 50 gallon Rheem gas water heater.
Quoted new water service and repipe job today
I highly recommend Chen Plumbing. The crew arrived on time and provided excellent professional service.
Replaced a clogged and running toilet with Kohler cimarron round toilet
We cleared blockage in upstairs shower . Re plumbed dishwasher drain to be plumbed above p trap. We also scoped sewer drains and found a belly on the line, homeowner was advised about issue
Very professional plumbers, came on time and an excellent customer service. Victor knows his profession very well
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Water repair
1/2 gate valve leaking on back hose bib. Turned spigot on and water started shooting out of the spigot handle. Gave customer estimate to replace ball valve and hose bib. Customer approved estimate over phone. Installed new hose bib and ball valve. Tested system, system is working with no leaks or issues.
Check and fixed leak under dishwasher with a new fitting , checked house pressure at 90 psi , customer doesn’t want replace Prv at this time
No work was done here , homeowner has to add silicon around shower handles to avoid water going through gaps and into basement concrete floor
Capped of 1/2 copper drain line in basement. under kitchen sink.
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New water line
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Gas repair
For this job, I worked on installing customer supplied kitchen faucet
Hunter and the Chen Plumbing team was quick and efficient. Easy scheduling and great communication from start to finish. No more leaks! Thanks Chen Plumbing for quickly sorting out my leak before the holidays.
Thank you for your review! We're glad Hunter and the team could resolve the issue so quickly and efficiently, especially before the holidays. It’s great to know the scheduling and communication worked smoothly for you. No more leaks—mission accomplished!
Exellent Service
I've dealt with Chen two times...both in 2024. Both plumbers who did the work were excellent craftsmen, and were friendly & interactive. The office staff is easy to reach, and they use the latest technology to communicate with their customers. I think the prices were fair. There was no price gouging going on. If you're looking for a plumber in the north or east parts of metro Atlanta, they are an excellent choice.
I had been used this company for few years. They had great customer service from A to Z. Professional, price friendly and knowledgeable technician Juan Diaz. I highly recommended you.
Thank you, Lifen, for your kind words and for being a loyal customer; we're glad to hear that you appreciate our service and Juan's expertise!
Had a great experience with Matthew C. today! My guest shower started leaking, and unfortunately my old home has the plumbing behind my shower in a very tricky & inconvenient location. Matthew told me "we'll get it done" and he got it done! He was able to get behind the shower in the least invasive way possible (even though he had to cram himself into a corner to do it) and we were able to avoid having to do major tile work. He fully replaced the shower valve and I have a non-dripping shower in better condition than before the leak even started! Thank you Matthew and Chen Plumbing ⭐️
Terrific experience!
We are so grateful to have Tim Chen plumbing as a local option for repairs. While our need was not an emergency, Tim Chen Plumbing was able to see us the same day we called, identified the problem and proposed a solution. They returned a few days later and made the repairs. Both Eric and Andrew were courteous and professional, leaving the site as clean as they found it. We highly recommend the Tim Chen Plumbing team.
We are so grateful to have been able to assist you promptly and effectively, Cathy! Thank you for recommending our team.
Cody was on time and very professional. Very informative and completed work in a timely manner.
We're so glad to hear that Cody provided professional and informative service while completing the work promptly. Thank you for sharing your positive experience with us!
Very personable and fair. Not only did Max and his associate do a great job, when they realize it didn’t take as long as quoted, they gave us a reduced price. I will always use them. This is not the first time.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Cody was professional and very thorough. High compliments for his excellent service.
We are pleased to know your experience with us was a good one!
Cody did an amazing job. He fixed the leaking pipe in my basement and fixed the water pressure in my shower. It was for an amazing price and it was done quickly. After he completed the job, he showed me what he fixed and was very professional. 10/10
We had an emergency and our our lawn was being flooded. Cody came out within the hour! He treated our property as if it were his own and was able to save our newly planted sod. We are so very grateful for this five star service.
Thank you Kimberly! We appreciate it.
On time. Knew exactly what work needed to be done. Very professional.
Chen Plumbing in general was very responsive & prompt in their communication. Cody was very professional and took the time to explain what he was doing & why. Greatly appreciate him fixing our issue!
I like the fact that Mr Chen is so prompt and he’s extremely honest about the job that’s needed and not adding any additional cost!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Appreciate the excellent service
I’m in the process of selling my house, and has a major gas leak. My realtor referred to me Chen Plumbing. Eric, a technician, was sent out to my house, and he found the leaking gas line was in the crawl space where to pipes were in contact with each other. He made the repair, and I was so impressed with his work, I had him come back out to take care of some plumping issues before I sold the house. He did great work!! The people in the office were also great, and they kept me informed of when the technician was going to be out to do the work. I recommend Chen Plumbing to anyone who needs plumbing work done!
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Dawson was very knowledgable and provided quick and service and kept the area clean. Highly recommend and will use the next time I have an issue.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Great customer service
Erik fixed our problem and helped us figure out a plan to address another.
On time, professional, and very tidy with tools and supplies. Couldn’t ask for more!
Very good communication and good work.
Tim was in time and very professional. He provide the quote prior to work so I knew the exact cost for the service. He moved water lines and installed a dishwasher