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Plumbers in Stone Mountain, GA

Check Out Our Work in Stone Mountain GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Stone Mountain, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Stone Mountain, GA.

Recent Jobs and Reviews in Stone Mountain, GA

Rated 5.0 out of 5 stars based on 30 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the efficiency, professionalism, and expertise of the plumbers, with specific praise for their timely response, courteous behavior, and effective problem-solving. Customers also appreciate the company's transparency, honesty, and willingness to provide options and recommendations without pushing unnecessary services. Additionally, the positive reviews mention the company's commitment to customer satisfaction, with many customers stating that they would recommend Chen Plumbing to others. However, there are a few negative reviews, primarily related to pricing and communication issues. Some customers felt that the pricing was higher than expected or that they were not provided with clear information about the costs involved. There were also a few complaints about poor communication, with customers stating that they were not kept informed about the progress of their plumbing issues or that they had difficulty reaching someone at the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The company's commitment to customer service, expertise, and transparency appears to be a significant factor in its positive reputation. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to strive to address any issues that may arise to maintain its high level of customer satisfaction.

Job Locations and Reviews

Victor J.
Victor J. Checked in
Plumbing
Stone Mountain, GA 30087
Brylen W.
Brylen W. Checked in
Client called us out due to kids bathroom 3 handle tub/shower valve constantly leaking in the tub and below into the basement. Today to get the leak stopped, I turned water off to home, and installed ball valves on the lines running to that shower valve, and turned the valves off so client can still have water throughout the home tonight, just not that individual tub/shower. Returned today to replace the 3 handle shower valve with new delta single handle tub/shower valve, with new remodel plate to cover the excess holes from the old leaking shower valve. Had to cut some of the tile and grout in order to get the new valve in. Once water lines were connected to the new valve we tightened everything up, and tested. There are no more leaks. Sealed around the remodel and trim plate with caulk. Advised client to give it at least 4 hours before use. 1 yr parts and labor warranty
Stone Mountain, GA 30087
Review
quick respond
Tang Vu - Stone Mountain, GA 30087
Christian  W.
Christian W. Checked in
Upon arrival customer stated that the main sewer line had a blockage between the clean out outside and the septic tank. Gave customer estimate to run flex shaft and camera. Customer approved estimate to run flex shaft and camera. I can the flex shaft out to the septic tank and back 3 times and was able to clear the blockage. When running the camera I noticed the line was still holding water due to the septic tank needed to be pumped. Customer stated that the septic tank has not been pumped for 3 years. Informed the customer he needs to call a septic tank company and get them to come out and pump the septic tank. Customer also did not want me to come inside and take picture of the water heater
Stone Mountain, GA 30087
Dawson F.
Dawson F. Checked in
Small leak on 1” blue polybutylene water line up at the foundation. Slab home. No way to repair 1” blue poly. Left quote to reroute waterline.
Stone Mountain, GA 30083
Braulio C.
Braulio C. Checked in
Customer called because insurance recommended to install automatic shut off valve, recommended Flo by Moen customer approved price, installed Flo by Moen as well as download an app on customers phone and set up connection to the Device, Informed customer of learning period required by device. Piping work done was visually inspected to ensure no leaks were present, everything is working as intended upon departure.
Stone Mountain, GA 30087
Review
Cody Butts and his assistant did an amazing job repairing our shower handle. Everything went smoothly and quickly, he knew exactly what to do. Thank you!!
Millie - Stone Mountain, GA 30087
Response from Chen Plumbing:

Hey Millie, really glad to hear everything went smoothly with the shower handle repair. Thanks for taking the time to leave us a review!

Review
Cody Butts and his assistant were super helpful and gave us options for how to proceed. Our shower was an unusual setup but he was able to figure out a good repair quickly, and now my shower works better than ever. Thanks guys!
Christine - Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Price is to furnish and install a new crystal handle for Moen shower valve and install new cartridge. 6/10/25 Returned and installed new Moen Posi Temp 1225 cartridge and a new crystal handle to repair the shower. Tested all work to ensure proper function and no leaks.
Stone Mountain, GA 30087
Tim C.
Tim C. Checked in
water heater
Stone Mountain, GA 30087
Tim C.
Tim C. Checked in
Leak checked ,found leak from toilet upstairs, replaced with new toilet and shut off valve
Stone Mountain, GA 30087
Tim C.
Tim C. Checked in
Called for Tub upstairs not draining , guest here did not know how to use the stopper , told owner what is the problem as well the guest how to use it , just charged dispatch fee today
Stone Mountain, GA 30087
Victor J.
Victor J. Checked in
Prv
Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Price is to install reverse osmosis system that customer provides under kitchen sink. Customer will also need countertop company to drill hole for faucet where customer wants in the countertop or will utilize extra hole in countertop with kitchen faucet swap out. Returned and installed customer supplied Cloud reverse osmosis filter system under kitchen sink. Replaced kitchen faucet with customer supplied faucet as well. Ran a new waste line to the drain under the sink and setup the filters and storage tank according to manufacturer specifications. Tested all work to ensure proper function and no leaks. Showed the customer the QR code to download the app and gave instructions to purge the tank three times before use. Charged card on file for the work that was completed.
Stone Mountain, GA 30087
Tim C.
Tim C. Checked in
Replaced a 40 gallon gas power vent water heater , pan and expansion tank installed
Stone Mountain, GA 30087
Simeon R.
Simeon R. Checked in
Customer stated that toilet was leaking and also the tub was hard to turn on and off. Attempted to get handles off shower valve but couldn’t due to corrosion. Also bent hot side handle and showed customer. Tapped off sharp eadge and let customer know to use shower with caution. Also rebuilt toilet by changing fill valve and flapper as well as supply. Tested and no leaks. Cleaned up work area. Customer will call us back out to have three handle shower repaired once her guest are gone.
Stone Mountain, GA 30083
Simeon R.
Simeon R. Checked in
Gave customer estimate to install customer provided filter. Customer will call to schedule installation once he does the cleaning process of filter before installing filter.
Stone Mountain, GA 30087
Matthew C.
Matthew C. Checked in
Replaced hose spigot from inside, crawlspace through front foundation of home. Hydraulic cement around penetration to seal and secure. 1 year warranty, does not include freeze breaks.
Stone Mountain, GA 30083
Review
Chen plumbing and Cody specifically did a great job trouble shooting and then fixing my issues. Any time they are needed they come through!
Chuck Schwartz - Stone Mountain, GA 30087
Response from Chen Plumbing:

Hey Chuck, thank you for the review! Glad Cody and the team were able to get everything sorted out for you. We appreciate your continued trust and are always here when you need us.

Review
Excellent service and knowledge.
Chuck - Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Customer ordered replacement cartridge for shower in hall bath in main floor with cross connection. Replaced the cartridge. Tested the cross connection and found a secondary cross connection was allowing some crossover still. Customer stated that since it’s a less severe cross connection that he will wait on further diagnosis to see how the house temperature is affected. Customer removed penal for hall tub to see if s mixing valve was present. There was no mixing valve for the tub that could be allowing a cross connection. Showed customer where the limiter button in the trim had dry rotted and was no longer functioning. Also pointed out that the shower head had low flow and likely needed to be addressed with replacement. Customer had questions regarding filtration for the home. Left quote for new reverse osmosis system and kitchen faucet. Replaced cracked slip joint under sink as a courtesy.
Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Customer had an aged out Aqua Source toilet that was leaking heavily from the tank to bowl bolts and seals. Recommended replacement due to the age and condition of the toilet. Replaced the toilet and inspected the flange. The flange is in good working order and the toilet seated correctly onto the flange. Tested all work to ensure proper function and no leaks. Caulk needs 24 hours to dry properly before getting wet.
Stone Mountain, GA 30083
Simeon R.
Simeon R. Checked in
Customer stated that master and hall bath would back up and that’s it wasn’t the septic. Pulled master toilet and ran camera. Ran camera out about 75feet which is outside of home and found water was holding. Recommended customer to call out septic company. Reset toilet and tested. No leaks were present at this time. Also cut hole in wall for customer.
Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Customer had inconsistent hot water throughout the home. Upon arrival, I isolated the recirculation line and isolated all single handle faucets after getting temp reads. Drained water down after isolating the heater and there was almost a full flow cross connection in the home. Found the cross connection in the thermostatic shower valve in the hall bathroom by the kitchen on the first floor. Cautioned customer that removing or repairing a cartridge that age can damage the existing cartridge or the valve. Customer acknowledged the risks of repair over replacement. Had customer order part since the repair can’t be warrantied and will return Tuesday to complete the quoted repair.
Stone Mountain, GA 30087
Simeon R.
Simeon R. Checked in
Customer had leak on galvanized piping outside. Made spot repair on galvanized pipe. Tested and no leaks were present at time of departure. Due to condition of piping work won’t be warranted. Cleaned up work area. Customer will cover back soil.
Stone Mountain, GA 30087
Review
Since I got the toilet replaced, I thought there would be more of a discussion on toilet height and efficiency so didn't get a much different one than I had so was disappointed in that. I also had to remind them to check for leaks as that was what the call was for originally. But replacing the toilet was quick.
Nancy - Stone Mountain, GA 30087
Victor J.
Victor J. Checked in
Plumbing
Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Customer had temp notice on master shower. Customer wanted tankless serviced and flushed to ensure lack of tankless service wasn’t causing it. Flushed system.
Stone Mountain, GA 30087
Tim C.
Tim C. Checked in
Fixed cracked 3/4 “ pvc water service line outside in the yard next to walkway
Stone Mountain, GA 30087
Victor J.
Victor J. Checked in
Replace toilet
Stone Mountain, GA 30087
Cody B.
Cody B. Checked in
Inspected customer faucet and found that the pullout hose had loosened and allowed water to leak down the neck and under the sink. Tightened the joint to stop the leak and made customer aware of the cause. Left quote to replace faucet if customer decides to update the fixture.
Stone Mountain, GA 30087
Review
Answered all of my questions and made me feel very comfortable.
Ray - Stone Mountain, GA 30083
Review
Juan and Dailton did a fast, friendly and effective repair of my 50 year old toilet.
Joy - Stone Mountain, GA 30087
Review
This was my first time using Chen Plumbing and I was very impressed with the customer service and quality of work. Juan replaced two sump pumps for me. He is professional and very knowledgeable. He explained what needed to be done, gave me a fair quote and scheduled an appointment to do the work. He arrived on time for the appointment and ready to work. Juan has a great personality and was a pleasure to work with. If I need plumbing service in the future, I will request Juan.
Colleen - Stone Mountain, GA 30087
Review
Timely and knowledgeable
Yesenia Garcia - Stone Mountain, GA 30087
Response from Chen Plumbing:

Hey Yesenia, really glad to hear that. We take pride in being reliable and knowing our way around the work. Appreciate you taking a moment to say so.

Review
Technicians were nice and knowledgeable. They were here promptly and were so willing to explain why they were doing things!
Yesenia - Stone Mountain, GA 30087
Review
The response to my call was timely. Every equipment and appliance need was immediately available. All issues were thoroughly explained. And a more general check of plumbing matters was initiated. I would use the service again.
Luther - Stone Mountain, GA 30087
Review
Excellent service
Sandy - Stone Mountain, GA 30087
Review
Cody was awesome. Explained what the problems were and how to resolve them. Marco was awesome as well.
Dana and Kendall - Stone Mountain, GA 30088
Review
I highly recommend Chen Plumbing. The crew arrived on time and provided excellent professional service.
Kimberly - Stone Mountain, GA 30087
Review
Very professional plumbers, came on time and an excellent customer service. Victor knows his profession very well
Momina - Stone Mountain, GA 30083
Review
Hunter and the Chen Plumbing team was quick and efficient. Easy scheduling and great communication from start to finish. No more leaks! Thanks Chen Plumbing for quickly sorting out my leak before the holidays.
Kieulai Tran - Stone Mountain, GA 30083
Response from Chen Plumbing:

Thank you for your review! We're glad Hunter and the team could resolve the issue so quickly and efficiently, especially before the holidays. It’s great to know the scheduling and communication worked smoothly for you. No more leaks—mission accomplished!

Review
Exellent Service
Fred - Stone Mountain, GA 30083
Review
I've dealt with Chen two times...both in 2024. Both plumbers who did the work were excellent craftsmen, and were friendly & interactive. The office staff is easy to reach, and they use the latest technology to communicate with their customers. I think the prices were fair. There was no price gouging going on. If you're looking for a plumber in the north or east parts of metro Atlanta, they are an excellent choice.
Joy - Stone Mountain, GA 30087
Review
Very professional and knowledgeable
Woody Scholz - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Woody, for your kind words about our professionalism and knowledge; we appreciate your support!

Review
I had been used this company for few years. They had great customer service from A to Z. Professional, price friendly and knowledgeable technician Juan Diaz. I highly recommended you.
Lifen Hallo - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Lifen, for your kind words and for being a loyal customer; we're glad to hear that you appreciate our service and Juan's expertise!

Review
Marcos was excellent
Brady Catron - Stone Mountain, GA 30088
Response from Chen Plumbing:

Thank you, Brady! We're glad to hear that Marcos provided excellent service. Your feedback means a lot to us!

Review
Had a great experience with Matthew C. today! My guest shower started leaking, and unfortunately my old home has the plumbing behind my shower in a very tricky & inconvenient location. Matthew told me "we'll get it done" and he got it done! He was able to get behind the shower in the least invasive way possible (even though he had to cram himself into a corner to do it) and we were able to avoid having to do major tile work. He fully replaced the shower valve and I have a non-dripping shower in better condition than before the leak even started! Thank you Matthew and Chen Plumbing ⭐️
Peter - Stone Mountain, GA 30083
Review
Terrific experience!
Candace - Stone Mountain, GA 30087
Review
We are so grateful to have Tim Chen plumbing as a local option for repairs. While our need was not an emergency, Tim Chen Plumbing was able to see us the same day we called, identified the problem and proposed a solution. They returned a few days later and made the repairs. Both Eric and Andrew were courteous and professional, leaving the site as clean as they found it. We highly recommend the Tim Chen Plumbing team.
Cathy Smith - Stone Mountain, GA 30087
Response from Chen Plumbing:

We are so grateful to have been able to assist you promptly and effectively, Cathy! Thank you for recommending our team.

Review
Cody was on time and very professional. Very informative and completed work in a timely manner.
Arletha Kynes - Stone Mountain, GA 30087
Response from Chen Plumbing:

We're so glad to hear that Cody provided professional and informative service while completing the work promptly. Thank you for sharing your positive experience with us!

Review
Tara Sherrod - Stone Mountain, GA 30088
Response from Chen Plumbing:

Thank you for the 5-star rating, Tara!

Review
Very personable and fair. Not only did Max and his associate do a great job, when they realize it didn’t take as long as quoted, they gave us a reduced price. I will always use them. This is not the first time.
Carlos R. - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!

Review
Cody was professional and very thorough. High compliments for his excellent service.
Flower Girl - Stone Mountain, GA 30087
Response from Chen Plumbing:

We are pleased to know your experience with us was a good one!

Review
Cody was very professional and did an amazing job. The pricing was very fair and the job was done quickly. 10/10 would recommend to anyone
Ezekiel Mekonnen - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Ezekiel!

Review
Cody did an amazing job. He fixed the leaking pipe in my basement and fixed the water pressure in my shower. It was for an amazing price and it was done quickly. After he completed the job, he showed me what he fixed and was very professional. 10/10
Ezekiel - Stone Mountain, GA 30087
Review
Dawson from Chen Plumbing was terrific. Leaky old shower repair turned into a much more complex repair. Dawson was not deterred and came up with a solution that worked beautifully.
Corky Umstead - Stone Mountain, GA 30087
Response from Chen Plumbing:

That’s great! Thank you Corky 🙂

Review
Lazette Lawton - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you Lazette!

Review
Eric got the job done! He was very informative and provided many options to fix our problem. Chen Plumbing will be my 1st choice for any plumbing needs
timothy burden - Stone Mountain, GA 30087
Response from Chen Plumbing:

That’s great to hear Timothy! Thank you.

Review
On time. Knew exactly what work needed to be done. Very professional.
David - Stone Mountain, GA 30087
Review
Chen Plumbing in general was very responsive & prompt in their communication. Cody was very professional and took the time to explain what he was doing & why. Greatly appreciate him fixing our issue!
Sommer - Stone Mountain, GA 30083
Review
I like the fact that Mr Chen is so prompt and he’s extremely honest about the job that’s needed and not adding any additional cost!
Kirk - Stone Mountain, GA 30083
Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Appreciate the excellent service
Brady - Stone Mountain, GA 30088
Review
I’m in the process of selling my house, and has a major gas leak. My realtor referred to me Chen Plumbing. Eric, a technician, was sent out to my house, and he found the leaking gas line was in the crawl space where to pipes were in contact with each other. He made the repair, and I was so impressed with his work, I had him come back out to take care of some plumping issues before I sold the house. He did great work!! The people in the office were also great, and they kept me informed of when the technician was going to be out to do the work. I recommend Chen Plumbing to anyone who needs plumbing work done!
Kevin L - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Review
Dawson was very knowledgable and provided quick and service and kept the area clean. Highly recommend and will use the next time I have an issue.
Heritage - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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