Check Out Our Work in Tucker GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Tucker, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Tucker, GA.
Recent Jobs and Reviews in Tucker, GA
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Job Locations and Reviews
Victor J.
Plumbing
Tucker, GA 30084
Matthew C.
Shut down water to home and drain down potable water system. Install new front hose spigot and pressure reducing valve. Main shut off and winterization valve for front hose spigot replacements for additional cost. Furnish and install new 2.5 gallon thermal expansion tank. Replace flapper in back bathroom.
Tucker, GA 30084
Juan D.
Water heater
Tucker, GA 30084
Juan D.
For this job, I worked on installing new 40 gallon gas water heater.
Tucker, GA 30084
Hunter B.
Upon arrival customer stated she had multiple issues. She wanted an estimate for a water heater. She also wanted an estimate to install a customer supplied faucet, garbage disposal and replace cartridge. She approved estimate to install customer supplied faucet and garbage disposal. While installing the faucet noticed the stops were not long enough to reach the supply lines. Gave customer new estimate to replace stops she approved estimate. Installed new faucet, garbage disposal ,and cartridge. All systems working with no leaks or issues.
Tucker, GA 30084
Tim C.
Cleared main line blockage and new Kohler toilet installed
Tucker, GA 30084
Juan D.
Customer is going to let us know
Tucker, GA 30084
Tim C.
Unclogged main line , sewer line repair with excavator digging installed 6” Clean out
Tucker, GA 30084
Victor J.
Plumbing
Tucker, GA 30084
Dawson F.
Push to connect fitting came loose on kitchen faucet. No other issue. Clicked back together real quick. Tested to ensure
Tucker, GA 30084
Cody B.
4/15/25 Customer got a letter from Dekalb County requiring the following: 1) A low flow certificate 2) Ensuring fats, oils, and grease are preventatively being kept out of the waste water system 3) has well maintained cleanout caps and sewer laterals 4) Has well maintained sewer lines 5) Ensuring that no roof, foundation, or yard drains are connected to the sewer Customer is unsure why the letter was received, but the letter does outline a fine if the form isn’t filled out. To ensure the above things, performed a low flow inspection of the home. The customer passed the low flow inspection. The home was built in 2018 and all fixtures are modern fixtures within the required parameters. Spoke with customer about preventative steps to keep FOG from the drain lines and preventative maintenance. Inspected all four cleanout caps and sewer laterals and confirmed they are in functioning condition. Performed a camera inspection of the sewer lines and the corrugated pipes from the gutters. Con
Tucker, GA 30084
Braulio C.
Furnish and install new 50 gallon, gas water heater bring everything up to code, we will also reroute waterline for icemaker box and bring up into wall behind fridge with dedicated shut off, underneath kitchen sink we will cut out saddle valve and add new service stop for sink. Completed work mentioned above, purged air out of line, tested everything for proper function, everything is working as intended.
Tucker, GA 30084
Juan D.
For this job, I worked on repairing a section of leaking corroded cast iron. This repair is only temporary while the rest of cast iron will have to get replaced soon
Tucker, GA 30084
Juan D.
Cast iron section
Tucker, GA 30084
Matthew C.
Investigated plumbing on customer system where leak from kitchen drainage was saturating floors and emptying into crawlspace. Cast-iron piping. Potentially leaking behind the wall underneath kitchen cabinets. Lead piping goes directly into the wall before pipe is no longer visual. Advise customer to get mitigation company to inspect damage before, drain lines and potable waterlines are fixed and brought up to code.
Tucker, GA 30084
Dawson F.
Pulled and reset main floor toilet, confirmed no longer leaking from the base into the basement. Referred reliable to address the water damage under the floor of the toilet. Replaced supply line to upstairs toilet. Toilet is leaking from the gaskets in the toilet. Needs major tank rebuild. Left quote to rebuild toilet. Also offered to replace if they were interested.
Tucker, GA 30084
Dawson F.
Removed pump and confirmed float switch was operational. Showed to onsite maintenance staff. Left quote to replace float or replace with larger pump.
Tucker, GA 30084
Braulio C.
Furnished and installed 4 new service stop valves for kitchen and guest bathroom.
Tucker, GA 30084
Review
Excellent Service
Dawson F.
Mainline blockage in old cast iron. Blockage cleared itself before we got here. He didn’t want us to do anything else at this time.
Tucker, GA 30084
Matthew C.
Shut down water to home and drain down portable water system. Replace service stop valves for master bathroom faucet. Replace customer supplied widespread lavatory faucet in master bathroom. And replace 2.5 gallon thermal expansion tank in basement utility area pressurize system slowly and test for leaks. If PRV needs to be replaced, additional cost will apply.
Tucker, GA 30084
Dawson F.
Float stuck on the sewage ejection pump. Toilet running non stop. They didn’t want to repair the toilet cause they don’t use it. Bypassing float switch dislodged the float and restored service to the pump. We verified pump was still operation by running more water. They had pump replaced not too long ago they said.
Tucker, GA 30084
Juan D.
For this job, I worked on installing 50 gallon gas Rheem water heater. Also Installed new 3/4 shut off 1/4 turn for it.
Tucker, GA 30084
Matthew C.
Advise customer on sewer line replacement options. Customer had inspection company scope line already. For exact quote of sewer line depth would have to be acquired by running sewer scope.
Tucker, GA 30084
Juan D.
For this job, we came out and I installed customer supplied faucet as a courtesy.
Tucker, GA 30084
Victor J.
Repipe
Tucker, GA 30084
Hunter and Christian were polite, efficient and professional! They diagnosed our problem and explained the issue so I couldnunderstand it and told me what needed to be done. We highly recommend Chen plumbing!
Response from Chen Plumbing:
Hey Jenna, thanks for sharing your experience. We’re really glad Hunter and Christian made the process clear and handled things professionally. We really appreciate you choosing Chen Plumbing!
Review
Matthew was great! So knowledgeable and friendly. We would love to use yall again for any upcoming plumbing needs.
Review
Called at 10:15am with water heater issues. Hunter and his partner arrived by 11:00am. Issue fixed by 12:30pm. Great job!!!
Highly recommend the gentlemen that came out to replace the hot water heater were courteous, on time, Professional, answered all our questions, cleaned up after themselves and just did such a great job for a very fair price.
Response from Chen Plumbing:
Thank you, Cindy, for your wonderful feedback; it's great to hear that our team provided courteous and professional service. We look forward to helping you again, when the need arises!
Review
The gentleman who came and helped us install a new hot water heater were excellent- professional, very courteous, cleaned up after themselves and answered all of our questions and we’re just so professional! Highly recommend!!
Review
Arrived as scheduled, looked over our drain issue, gave us options, explained fees, gave updates, worked through the challenges, and fixed our issues!
Review
Great service
Very pleasant experience. In addition to my plumbing repairs, they got a contracting company out right away to assess the water damage. Five stars in my mind!
Response from Chen Plumbing:
Thank you, Jessica, for your wonderful feedback! We're glad we could assist with your plumbing repairs and are here to help if you need us again!
Review
Knowledgable, honest, and reliable!
Review
Quick Service and Nice Folks!
Review
Very courteous and professional team! Outstanding job!!!
Review
They were very good.
Review
Victor did an awesome job of installing my new water heater and pressure regulator. He was friendly and worked fast and efficiently. He seemed very knowledgeable, and answered all of my questions. I would recommend you call Chen Plumbing if you are in need of a plumber.
Review
Victor came out for a plumbing emergency and took care of things properly! He and his helper made sure things were right. It was late on a rainy Friday night and they continued to make sure things were in working order. I will request Victoria next time I call.
Review
Juan Diaz was the plumber that came out to our house. Needless to say, any time you need a plumber to come to your house, you’re probably having a rough day. However, Juan was great to work with and was helpful in working through our unfortunate sewage backup.
Review
Prompt service and no issues!
Review
Chen Plumbing worked with me on the planning of the new sewer line. They also were extremely fast & organized!
Review
Very professional, answered my questions and took the time to explain everything
Review
We recently had the pleasure of working with Tim Chen and Victor and Chen Plumbing, and I can confidently say they exceeded all our expectations. From the initial consultation to the completion of the job, their professionalism, expertise, and attention to detail were second to none. Tim Chen and Victor Jahuey clearly explained the problem, provided a detailed estimate, and offered practical solutions without upselling unnecessary services. Their punctuality was impressive—they arrived right on time and worked diligently until the job was completed. They left the work area spotless, which is a rarity in this industry. It’s evident they take great pride in their work and value their customers. What truly stood out was their friendliness and willingness to answer my questions. They made sure I understood how to maintain the system and avoid future issues. I would highly recommend Chen Plumbing to anyone in need of reliable and skilled plumbing services. They are a trustworthy professional who delivers outstanding results. I’ll definitely be reaching out to them for any future plumbing needs!
Juan from Chen Plumbing did a great job installing a new water heater and fixing the shut off valve for our front faucet. He was very pleasant, communicated well, made sure we were satisfied with his work, and patiently answered any questions we had. There were a few challenges with our existing set up but he handled them efficiently and professionally. The best part was that the price was much lower than the 2 other big name companies we received a quote from. Overall, it was a great experience and we highly recommend Chen Plumbing - and Juan. If we ever have a plumbing need in the future, we will be sure to call Chen Plumbing.
Response from Chen Plumbing:
Thank you, Barbara, for your wonderful feedback about Juan and your experience with Chen Plumbing; we're glad to hear that he provided excellent service and handled the challenges effectively. We appreciate your recommendation and look forward to assisting you with any future plumbing needs!
Review
Juan, with Chen Plumbing, did a great job installing our new water heater (including bringing it up to current code) and fixing our front faucet cut off valve. He was pleasant, communicated well, patiently answered all our questions, went over everything he did, and made sure we were satisfied with the results (which we were). Very efficient and professional. The area was totally cleaned up, no leftover debris of any kind. It was a very smooth experience and the price was much less than 2 other big name service providers I had gotten quotes from. Will use Chen Plumbing for any future needs.
Review
Victor knew what needed to be done, and he and his team wasted no time in completing the job! Expert execution!
Review
Juan was patient and knowledgeable and answered all of my questions. He guided me to making the best decision regarding my problem.
Review
Excellent service
Review
We always appreciate the responsiveness and professionalism of the Tim Chen Plumbing team.
Dawson Foster and Josh (last name unknown, a second plumber) were wonderful! Very friendly, polite, hung plastic to keep any debris contained in the work area and worked diligently to get the job done in a timely manner. The work requested was extensive as our kitchen was being relocated in a different room. Additionally, our plumbing was cast iron piping in good condition in the vertical runs, but showing age in the horizontal runs. Dawson replaced the horizontal cast iron with PVC, including P-traps, branching, as well as stubbing pipes through the ceiling into 2nd floor bathrooms. He cut and connected the previous copper piping for the sink and dishwasher in the "old" kitchen, moving them to their new location using brand new copper piping and stainless valves. The dishwasher pipe was moved to the same cabinet location & stubbed out of the floor next to the new sink pipes so both can be connected inside the cabinetry. Additionally, Josh removed the cast iron in the upstairs bathrooms and connected the new PVC piping, which required removing both toilets and reseating them upon completion, as well as replacing the pipes to both sinks. A small replacement was required in the tub. Josh also reworked the pipes in the basement with new copper and PVC as needed. The work we needed was extensive and required 1 1/2 days. We were impressed by how clean Josh and Dawson kept the work sites throughout their time here and by how professional/knowledgable they were about what was needed to get the job completed. Additionally, they left all work areas neat and orderly with all tools placed out of the way over night. Except for the new pipes left, we'd never have known they were here. Extremely satisfied and would 100% recommend Chen Plumbing, Dawson & Josh, for having everything that we value when hiring out a service: excellent work completed in a professional manner by truly good people.
Response from Chen Plumbing:
Hey Rachel, thank you so much for sharing your experience with Chen Plumbing and for taking the time to recognize Dawson Foster and Josh’s hard work and professionalism. It’s wonderful to hear how thorough and meticulous they were, from keeping the workspace clean and organized to delivering exceptional results on such an extensive project. Relocating a kitchen and replacing aged cast iron piping is no small task, but it sounds like Dawson and Josh handled it with great care and expertise. We’re glad to know that their polite demeanor, attention to detail, and technical knowledge made the process smooth and left you completely satisfied. Your glowing review reflects their dedication to quality workmanship and customer satisfaction, and it means a lot to us to have earned your trust. Thank you again for recommending Chen Plumbing—we truly value your feedback and look forward to serving you again if the need arises!
Review
Efficient and Great Communication
All around great service! Simply put, the Chen team did a great job helping me with a water heater issue. Definitely recommend.
Response from Chen Plumbing:
Thank you for sharing your experience! It’s fantastic to know the team delivered great service and resolved your water heater issue. Your recommendation is truly appreciated!
We discovered a drip in our intake to the house on Sunday night at 8:30PM. We filled out their online form, heard back within 5 minutes, and two plumbers were here barely 12 hours later. They immediately diagnosed the problem, then also identified two follow-on problems to fix and one error made by the original builders of the home. They were here 5.5 hours and fixed all four issues fantastically. But what really sets them apart is that I casually mentioned a couple little things that have bothered me (a faucet that wasn't installed correctly, an outdoor spigot that leaks): they fixed those as well, without asking and without charging, just because.
Response from Chen Plumbing:
Wow, thank you for sharing this! It means a lot to hear that our team could tackle everything so thoroughly and even go the extra mile for those little fixes. We always aim to leave things better than we found them, and it's awesome to know that effort made a difference for you. If anything else ever comes up, don’t hesitate to let us know!
Juan Diaz did an outstanding job. They correctly plumbed - in the dishwasher and installed it. He also recommended replacing the PVC pipe for my refrigerator water with a copper pipe. I highly recommend Juan and Chen Plumbing.
Response from Chen Plumbing:
Hey Peter, thank you for sharing your experience! We're glad Juan's expertise and recommendations made a positive difference with your installation. Your recommendation means a lot to us, and we’re grateful for the opportunity to help!
Review
Cody was great assistance and got the job done fast. Would recommend!
Review
Hunter is a very personable young man, and very professional.