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Plumbers in Tucker, GA

24/7 Emergency Plumbing in Tucker, GA You Can Rely On

When plumbing issues strike, you need a reliable team ready to act fast. Chen Plumbing proudly provides complete plumbing services to homeowners and businesses in Tucker, GA. From minor repairs to major installations, our licensed plumbers deliver expert solutions with a focus on quality, safety, and customer care. We’re available 24/7 for emergency plumbing services in Tucker—so you’ll never have to face a burst pipe, sewer backup, or water heater failure alone.

Call us today 678-621-6363 or contact us online to schedule your service today.

Emergency Plumbing Services in Tucker, GA

Plumbing problems don’t follow a schedule. That’s why Chen Plumbing offers around-the-clock emergency repair. Whether it’s a late-night leak, overflowing toilet, or sudden loss of hot water, our team arrives quickly with the tools and expertise to restore comfort and prevent further damage.

General Plumbing Repairs

No job is too small or complex for our technicians. We handle all types of plumbing repairs in Tucker, including:

  • Leak detection and repair
  • Pipe replacement
  • Water pressure problems
  • Fixture repairs (sinks, faucets, showers, toilets)
  • Garbage disposal repairs

Water Heater Services

Hot water is essential for daily living. Chen Plumbing provides traditional and tankless water heater services in Tucker, GA:

  • Installation and replacement of gas, electric, and tankless units
  • Routine maintenance and flushing
  • Emergency repairs when your water runs cold
  • Disposal of old units upon request

We are Navien-certified for tankless installation and also service brands like Rinnai and Rheem.

Sewer & Clogged Drain Services

Clogged drains and damaged sewer lines can cause costly problems if left untreated. At Chen Plumbing, our sewer and drain experts in Tucker, GA use advanced technology and proven methods to keep your plumbing system flowing smoothly. From preventative maintenance to emergency repairs, we deliver reliable solutions that protect your home and property.

Hydro/Water Jetting

For stubborn blockages that won’t clear with traditional snaking, our hydro jetting service uses high-pressure water to blast away grease, tree roots, and debris. This method restores your pipes to near-original condition without harsh chemicals.

Camera Inspections

Our plumbing camera inspections allow us to see inside your sewer lines without digging. By pinpointing cracks, root intrusions, or collapsed sections, we can recommend the most effective repair with minimal disruption to your yard.

Sewer Line Repair & Replacement

Whether it’s a minor repair or a full sewer line replacement, Chen Plumbing offers traditional sewer line solutions in Tucker. Trenchless methods reduce digging, saving time, cost, and landscaping.

Septic to Sewer Conversion

Upgrading from an outdated septic system? Our team specializes in septic-to-sewer conversions, giving Tucker homeowners a modern, low-maintenance plumbing solution that meets city standards.

Routine Drain Cleaning

Slow drains are often the first sign of bigger plumbing issues. We provide routine drain cleaning services to remove buildup before it becomes a major clog, helping prevent backups and water damage.

With Chen Plumbing, you can count on fast response times, advanced tools, and expert service for every sewer or drain concern.

Bathroom & Kitchen Plumbing in Tucker, GA

Looking to upgrade or replace old fixtures? Chen Plumbing provides professional bathroom and kitchen plumbing services in Tucker, GA, handling everything from quick repairs to full replacements. Our licensed plumbers work with precision to make sure your fixtures not only look great but also function reliably for years to come.

We specialize in installation and repair for:

  • Toilets – Efficient, leak-free toilet installs and replacements with proper sealing and secure connections.
  • Showers & Bathtubs – Complete shower installations, valve replacements, and leak prevention for a seamless bathroom upgrade.
  • Faucets & Fixtures – Kitchen and bathroom faucet installations, including modern touchless and water-saving models.
  • Sinks – New sink installations or replacements with proper drain and water line connections.

Our team ensures every fixture is installed securely, meets all code requirements, and operates without hidden leaks or water pressure issues. Whether you’re remodeling your kitchen, upgrading your bathroom, or dealing with a broken faucet, we’ll handle every detail with care.

Plus, if you ever face an urgent issue like a burst pipe under the sink or a leaking toilet, our 24/7 emergency plumbing service in Tucker means help is just a call away.

Why Choose Chen Plumbing in Tucker, GA?

When it comes to finding a trusted plumber in the metro Atlanta area, Chen Plumbing stands apart for our experience, reliability, and customer-first approach. Here’s what makes us the go-to choice for homeowners and businesses:

  • Over 25 Years of Local Experience – Serving the Atlanta area since 1998 with proven expertise in residential and emergency plumbing.
  • Family-Owned and Operated – Three generations of plumbers dedicated to continuing a tradition of honesty, skill, and dependable service.
  • 24/7 Emergency Response – Plumbing problems don’t wait, and neither do we. Our team is on call day or night to handle urgent leaks, clogs, and failures.
  • Certified Experts – Our licensed and insured technicians are trained in advanced plumbing techniques, including Navien-certified tankless water heater installations.
  • Full-Service Plumbing Solutions – From leak detection and water heaters to sewer line repair, drain cleaning, and fixture installation, we handle it all.
  • Upfront, Honest Pricing – No surprises. We provide clear estimates before work begins and back it with integrity in every job.
  • Two-Year Labor Warranty – Peace of mind comes standard with every installation, showing our commitment to long-lasting quality.
  • Customer-Centered Service – We believe every customer deserves respect, clear communication, and solutions tailored to their needs.
  • Community Commitment – As a locally rooted business, we are proud to support our neighbors and contribute to the Atlanta community.

At Chen Plumbing, we don’t just fix problems — we build trust through reliable service, expert solutions, and caring hands.

Check Out Our Work in Tucker, GA

When you need a plumber in Tucker, GA, trust Chen Plumbing for fast, professional service. Whether it’s a midnight emergency or a planned installation, our team is here to help.

Call us now at 678-621-6363 or contact us online to schedule service today.

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Tucker, GA.

Recent Jobs and Reviews in Tucker, GA

Rated 5.0 out of 5 stars based on 145 customer reviews

Customers say: # Customer Sentiment Analysis The reviews reflect overwhelmingly positive sentiment toward the plumbing service. Customers consistently praise the technicians for their professionalism, thoroughness, and excellent communication skills. There is a strong recurring theme of appreciation for technicians who take time to clearly explain issues, options, and procedures without pressuring customers. Timeliness is frequently highlighted as a strength, with many noting prompt responses to service calls and efficient completion of work. The technical competence and problem-solving abilities of the staff receive significant praise, with customers expressing confidence in the quality of repairs performed. Many reviews indicate long-term loyalty to the company, suggesting sustained satisfaction over time. The overall tone is decidedly positive, with customers frequently using words like "excellent," "fantastic," and "highly recommend" to describe their experiences. The service team is repeatedly characterized as honest, knowledgeable, and courteous, creating a strong impression of trustworthiness and customer care.

Job Locations and Reviews

Checked toilet , no issue , signed membership today
Checked toilet , no issue , signed membership today
Tim C.
Tim C. Checked in
Checked toilet , no issue , signed membership today
Tucker, GA 30084
Replaced a old 1/2 hp disposal, upgraded to 3/4 hp disposal insinkerator
Replaced a old 1/2 hp disposal, upgraded to 3/4 hp disposal insinkerator
Tim C.
Tim C. Checked in
Replaced a old 1/2 hp disposal, upgraded to 3/4 hp disposal insinkerator
Tucker, GA 30084
Customer had leak coming from ceiling. Cut ceiling and found 3/4 copper leaking on tee. Gave options to repair copper line. Also replaced ball cartridge with seats and springs. After getting water back on from copper leak. Tested pressure found pressure to be high. Replaced PRV with main valve to get pressure to correct pressure. After replacements, checked for leaks and proper function.
Customer had leak coming from ceiling. Cut ceiling and found 3/4 copper leaking on tee. Gave options to repair copper line. Also replaced ball cartridge with seats and springs. After getting water back on from copper leak. Tested pressure found pressure to be high. Replaced PRV with main valve to get pressure to correct pressure. After replacements, checked for leaks and proper function.
Cody A.
Cody A. Checked in
Customer had leak coming from ceiling. Cut ceiling and found 3/4 copper leaking on tee. Gave options to repair copper line. Also replaced ball cartridge with seats and springs. After getting water back on from copper leak. Tested pressure found pressure to be high. Replaced PRV with main valve to get pressure to correct pressure. After replacements, checked for leaks and proper function.
Tucker, GA 30084
We did major tank rebuild today with new tank to bowl bolts , new flush valve , new fill valve , new chrome tank handle , replaced hot side cartridge for same bathroom American standard faucet .
We did major tank rebuild today with new tank to bowl bolts , new flush valve , new fill valve , new chrome tank handle , replaced hot side cartridge for same bathroom American standard faucet .
Tim C.
Tim C. Checked in
We did major tank rebuild today with new tank to bowl bolts , new flush valve , new fill valve , new chrome tank handle , replaced hot side cartridge for same bathroom American standard faucet .
Tucker, GA 30084
In the downstairs bathroom behind the vanity, we will go carefully cut minimal sheet rock through replace the existing lead trap arm with new PVC piping. During the process, we will use drain cleaning equipment to clear the slow draining line. Please note repair of sheet rock is beyond the scope of work and customers responsibility to have it repaired. Please also note while we will make every attempt to clear drain we cannot guarantee we will be able to clear the drain .once complete we will thoroughly test for proper drainage and to ensure a leak free outcome.


Perform work mentioned above replaced pop-up assembly as well. Thoroughly tested all work and ensure drain to be working as intended. All work is complete completed and tested.
In the downstairs bathroom behind the vanity, we will go carefully cut minimal sheet rock through replace the existing lead trap arm with new PVC piping. During the process, we will use drain cleaning equipment to clear the slow draining line. Please note repair of sheet rock is beyond the scope of work and customers responsibility to have it repaired. Please also note while we will make every attempt to clear drain we cannot guarantee we will be able to clear the drain .once complete we will thoroughly test for proper drainage and to ensure a leak free outcome.


Perform work mentioned above replaced pop-up assembly as well. Thoroughly tested all work and ensure drain to be working as intended. All work is complete completed and tested.
Braulio C.
Braulio C. Checked in
In the downstairs bathroom behind the vanity, we will go carefully cut minimal sheet rock through replace the existing lead trap arm with new PVC piping. During the process, we will use drain cleaning equipment to clear the slow draining line. Please note repair of sheet rock is beyond the scope of work and customers responsibility to have it repaired. Please also note while we will make every attempt to clear drain we cannot guarantee we will be able to clear the drain .once complete we will thoroughly test for proper drainage and to ensure a leak free outcome. Perform work mentioned above replaced pop-up assembly as well. Thoroughly tested all work and ensure drain to be working as intended. All work is complete completed and tested.
Tucker, GA 30084
 All for annual plumbing inspection and maintenance visit. See notes below, pictures, and inspection form.

Summarized final discussion for Laura.
1. As discussed, washing machine hoses should be upgraded to stainless steel braided variety.

2. Get elbow on gas line replaced serving dryer. 

3. Consider new toilets as they are aging. Replacing fill valves is feasible, but rebuilding older style toilets may not always be practical due to efficiency changes and parts availability, as many new toilet parts are intended for use in lower gallon per flush toilets.

4. Remember, all faucets in your home have manufacturer lifetime warranties


Plumbing running notes

Noticeable volume increase and decrease with multiple fixtures running.  

Hallway bath
Shut off valves older style, maybe original. Half by half. Copper lines show corrosion. Newer vanity, tubular p trap to abs drain via fernco. Small access panel type cover to this sink. Pfister faucet. Toilet 12 inch rough old 1.6 gallon flush
 All for annual plumbing inspection and maintenance visit. See notes below, pictures, and inspection form.

Summarized final discussion for Laura.
1. As discussed, washing machine hoses should be upgraded to stainless steel braided variety.

2. Get elbow on gas line replaced serving dryer. 

3. Consider new toilets as they are aging. Replacing fill valves is feasible, but rebuilding older style toilets may not always be practical due to efficiency changes and parts availability, as many new toilet parts are intended for use in lower gallon per flush toilets.

4. Remember, all faucets in your home have manufacturer lifetime warranties


Plumbing running notes

Noticeable volume increase and decrease with multiple fixtures running.  

Hallway bath
Shut off valves older style, maybe original. Half by half. Copper lines show corrosion. Newer vanity, tubular p trap to abs drain via fernco. Small access panel type cover to this sink. Pfister faucet. Toilet 12 inch rough old 1.6 gallon flush
Shawn B.
Shawn B. Checked in
All for annual plumbing inspection and maintenance visit. See notes below, pictures, and inspection form. Summarized final discussion for Laura. 1. As discussed, washing machine hoses should be upgraded to stainless steel braided variety. 2. Get elbow on gas line replaced serving dryer. 3. Consider new toilets as they are aging. Replacing fill valves is feasible, but rebuilding older style toilets may not always be practical due to efficiency changes and parts availability, as many new toilet parts are intended for use in lower gallon per flush toilets. 4. Remember, all faucets in your home have manufacturer lifetime warranties Plumbing running notes Noticeable volume increase and decrease with multiple fixtures running. Hallway bath Shut off valves older style, maybe original. Half by half. Copper lines show corrosion. Newer vanity, tubular p trap to abs drain via fernco. Small access panel type cover to this sink. Pfister faucet. Toilet 12 inch rough old 1.6 gallon flush
Tucker, GA 30084
Review
Professional, knowledgeable, efficient, and friendly service. Would definitely recommend
Suzi - Tucker, GA 30084
Chase B.
Chase B. Checked in
Ran jetter to clear blockage at 90 ft
Tucker, GA 30084
Review
Margaret Redus - Tucker, GA 30084
Response from Chen Plumbing:

Thank you so much for the 5-star rating. We truly appreciate you taking the time to support Chen Plumbing. It means a lot to our team, and we’re grateful for the opportunity to serve you. If you ever need anything in the future, we’re here for you.

Returned to run jetter from roof stack. Ran jetter and k400 multiple times. Blockage cleared and was able to run water for 15-20 minutes. Line is no longer backing up. Ran camera out to clean out and the line is clear. Line is flowing properly and no issues upon departure
Returned to run jetter from roof stack. Ran jetter and k400 multiple times. Blockage cleared and was able to run water for 15-20 minutes. Line is no longer backing up. Ran camera out to clean out and the line is clear. Line is flowing properly and no issues upon departure
Chase B.
Chase B. Checked in
Returned to run jetter from roof stack. Ran jetter and k400 multiple times. Blockage cleared and was able to run water for 15-20 minutes. Line is no longer backing up. Ran camera out to clean out and the line is clear. Line is flowing properly and no issues upon departure
Tucker, GA 30084
Customer still heard knocking noises after fixing the pressure on the previous visit. The sound only occurs on startup for washing machine when it comes into the machine in short bursts, or when the tub is turned on and off quickly. Every exposed pipe in the crawlspace that can be strapped has been strapped. Noise is still intermittently occurring. Informed customer that it isn’t a safety issue and any other potential fixes for it may not yield definitive results.
Customer still heard knocking noises after fixing the pressure on the previous visit. The sound only occurs on startup for washing machine when it comes into the machine in short bursts, or when the tub is turned on and off quickly. Every exposed pipe in the crawlspace that can be strapped has been strapped. Noise is still intermittently occurring. Informed customer that it isn’t a safety issue and any other potential fixes for it may not yield definitive results.
Cody B.
Cody B. Checked in
Customer still heard knocking noises after fixing the pressure on the previous visit. The sound only occurs on startup for washing machine when it comes into the machine in short bursts, or when the tub is turned on and off quickly. Every exposed pipe in the crawlspace that can be strapped has been strapped. Noise is still intermittently occurring. Informed customer that it isn’t a safety issue and any other potential fixes for it may not yield definitive results.
Tucker, GA 30084
CUSTOMER, we did a few things at the residence. We replaced the three angle stops underneath the kitchen sink solely for the fact that there were shark bites underneath the sink and I recommended we replaced those with either compression and or pro press connections so that is exactly what we did installed a half inch tea Followed by two pro press angle stops and for the cold side as well. Just one singular angle stop then we moved into the laundry room in the garage and snaked the drain line for the standpipe by running water in the laundry sink. We also went ahead and replaced the laundry sink faucet along with the angle stops and supply lines. We also went ahead with a PVC drain replacement inch and a half once complete. There are no leaks in the customer is all set to use their washing machine and the laundry sink.
CUSTOMER, we did a few things at the residence. We replaced the three angle stops underneath the kitchen sink solely for the fact that there were shark bites underneath the sink and I recommended we replaced those with either compression and or pro press connections so that is exactly what we did installed a half inch tea Followed by two pro press angle stops and for the cold side as well. Just one singular angle stop then we moved into the laundry room in the garage and snaked the drain line for the standpipe by running water in the laundry sink. We also went ahead and replaced the laundry sink faucet along with the angle stops and supply lines. We also went ahead with a PVC drain replacement inch and a half once complete. There are no leaks in the customer is all set to use their washing machine and the laundry sink.
Shane S.
Shane S. Checked in
CUSTOMER, we did a few things at the residence. We replaced the three angle stops underneath the kitchen sink solely for the fact that there were shark bites underneath the sink and I recommended we replaced those with either compression and or pro press connections so that is exactly what we did installed a half inch tea Followed by two pro press angle stops and for the cold side as well. Just one singular angle stop then we moved into the laundry room in the garage and snaked the drain line for the standpipe by running water in the laundry sink. We also went ahead and replaced the laundry sink faucet along with the angle stops and supply lines. We also went ahead with a PVC drain replacement inch and a half once complete. There are no leaks in the customer is all set to use their washing machine and the laundry sink.
Tucker, GA 30084
Review
He explained everything thoroughly and helped us understand exactly what was going on and how he would repair it. Polite, friendly. Update: I wanted to make sure I mentioned our plumber by name: Braulio and his apprentice (sorry, I forgot his name). They finished quickly and spent time afterwards basically helping me understand the bigger picture of how our plumbing worked. No man-spraining, just real talk. I will NEVER use anyone else.
Dorothy Sheffield - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Dorothy! We're glad to hear that you had a positive experience and found everything well explained. Your feedback about our team's politeness and friendliness is truly appreciated.

Replace p trap, however, more issues were found left estimate to fix
Replace p trap, however, more issues were found left estimate to fix
Braulio C.
Braulio C. Checked in
Replace p trap, however, more issues were found left estimate to fix
Tucker, GA 30084
Left quotes for re pipe and clean out install
Left quotes for re pipe and clean out install
Braulio C.
Braulio C. Checked in
Left quotes for re pipe and clean out install
Tucker, GA 30084
Returned to install new 2 way clean out and jet the line. Once we cut the cast iron ran jetter out and then ran camera. Ran camera to city’s tap and all the way back through the house. Rest of line is clear and working properly. Flushed toilets multiple times and ran all fixtures. Line is no longer backing up and flowing properly. No issues upon departure
Returned to install new 2 way clean out and jet the line. Once we cut the cast iron ran jetter out and then ran camera. Ran camera to city’s tap and all the way back through the house. Rest of line is clear and working properly. Flushed toilets multiple times and ran all fixtures. Line is no longer backing up and flowing properly. No issues upon departure
Chase B.
Chase B. Checked in
Returned to install new 2 way clean out and jet the line. Once we cut the cast iron ran jetter out and then ran camera. Ran camera to city’s tap and all the way back through the house. Rest of line is clear and working properly. Flushed toilets multiple times and ran all fixtures. Line is no longer backing up and flowing properly. No issues upon departure
Tucker, GA 30084
Customer had a bidet that was already installed. Bidet was leaking from tee. Replaced fill valve as a courtesy (no charge, no warranty) to make metal connection to brass shank. Reconnected as a courtesy and customer wanted to sign up for membership due to the amount of visits in the past year. Informed customer that tee isn’t the best quality and while it isn’t leaking now, it can down the road. Recommended having an electrician install an outlet and to put a Toto in if any addition issues occur.
Customer had a bidet that was already installed. Bidet was leaking from tee. Replaced fill valve as a courtesy (no charge, no warranty) to make metal connection to brass shank. Reconnected as a courtesy and customer wanted to sign up for membership due to the amount of visits in the past year. Informed customer that tee isn’t the best quality and while it isn’t leaking now, it can down the road. Recommended having an electrician install an outlet and to put a Toto in if any addition issues occur.
Cody B.
Cody B. Checked in
Customer had a bidet that was already installed. Bidet was leaking from tee. Replaced fill valve as a courtesy (no charge, no warranty) to make metal connection to brass shank. Reconnected as a courtesy and customer wanted to sign up for membership due to the amount of visits in the past year. Informed customer that tee isn’t the best quality and while it isn’t leaking now, it can down the road. Recommended having an electrician install an outlet and to put a Toto in if any addition issues occur.
Tucker, GA 30084
55 rescheduled credits
 Will be replacing a few things in the home and gave estimates for a couple of different things 
Will be returning Thursday morning to replace everyThing quoted. Flushed the water heater, no accessible clean out, to do the camera inspection. 
During the inspection I looked at everything the ejector pump looks fine along with the sump pump. It is where I drained the hot water into for the flush following that took a look at all the angles and I recommended to get those all replaced however, the customer wants to get the kitchen sink replaced along with the laundry room. Everything in there to be replaced and cable snake the standpipe for the laundry is what I recommended so we are scheduling that for Thursday and more will come.
55 rescheduled credits
 Will be replacing a few things in the home and gave estimates for a couple of different things 
Will be returning Thursday morning to replace everyThing quoted. Flushed the water heater, no accessible clean out, to do the camera inspection. 
During the inspection I looked at everything the ejector pump looks fine along with the sump pump. It is where I drained the hot water into for the flush following that took a look at all the angles and I recommended to get those all replaced however, the customer wants to get the kitchen sink replaced along with the laundry room. Everything in there to be replaced and cable snake the standpipe for the laundry is what I recommended so we are scheduling that for Thursday and more will come.
Shane S.
Shane S. Checked in
55 rescheduled credits Will be replacing a few things in the home and gave estimates for a couple of different things Will be returning Thursday morning to replace everyThing quoted. Flushed the water heater, no accessible clean out, to do the camera inspection. During the inspection I looked at everything the ejector pump looks fine along with the sump pump. It is where I drained the hot water into for the flush following that took a look at all the angles and I recommended to get those all replaced however, the customer wants to get the kitchen sink replaced along with the laundry room. Everything in there to be replaced and cable snake the standpipe for the laundry is what I recommended so we are scheduling that for Thursday and more will come.
Tucker, GA 30084
Will need to cut the lead pipe and adapt to pvc then tubular in order to fix this section of pipe that’s broken. The lavatory sinks are back to back so therefore cutting the wall is not possible at this time. The stack is cast iron so I would recommend getting that repiped. However when ever they put this ptrap in they either soldered the lead or they used jb weld to make the water proof connection.

For this customer went ahead and cut the lead joint out for the tubular trap because someone had welded the pipe to make the drain connection so therefore I took my bandsaw, flipped it upside down to cut the lead out along with the trap so I can make a proper mechanical connection with a Fernco and tubular trap Once I completed that there are no leaks on the tubular pop-up assembly and or the drain pipe leading to the main sewer, main leak free connections took a video to show that it was not leaking at this time. Repair has been made at this time. No further repair repairs needed at this
Will need to cut the lead pipe and adapt to pvc then tubular in order to fix this section of pipe that’s broken. The lavatory sinks are back to back so therefore cutting the wall is not possible at this time. The stack is cast iron so I would recommend getting that repiped. However when ever they put this ptrap in they either soldered the lead or they used jb weld to make the water proof connection.

For this customer went ahead and cut the lead joint out for the tubular trap because someone had welded the pipe to make the drain connection so therefore I took my bandsaw, flipped it upside down to cut the lead out along with the trap so I can make a proper mechanical connection with a Fernco and tubular trap Once I completed that there are no leaks on the tubular pop-up assembly and or the drain pipe leading to the main sewer, main leak free connections took a video to show that it was not leaking at this time. Repair has been made at this time. No further repair repairs needed at this
Shane S.
Shane S. Checked in
Will need to cut the lead pipe and adapt to pvc then tubular in order to fix this section of pipe that’s broken. The lavatory sinks are back to back so therefore cutting the wall is not possible at this time. The stack is cast iron so I would recommend getting that repiped. However when ever they put this ptrap in they either soldered the lead or they used jb weld to make the water proof connection. For this customer went ahead and cut the lead joint out for the tubular trap because someone had welded the pipe to make the drain connection so therefore I took my bandsaw, flipped it upside down to cut the lead out along with the trap so I can make a proper mechanical connection with a Fernco and tubular trap Once I completed that there are no leaks on the tubular pop-up assembly and or the drain pipe leading to the main sewer, main leak free connections took a video to show that it was not leaking at this time. Repair has been made at this time. No further repair repairs needed at this
Tucker, GA 30084
Review
Why is it that plumbing emergencies always pick nights or weekends to happen? True to form I suddenly had water going everywhere flooding both my upstairs and downstairs. Tim Chen (678-621-6363) was here within the hour. He diagnosed and is currently fixing the problem. He has already got the restoration company on the way to get rid of the water. When it comes to plumbing, you can’t do better than Tim. 25 years have taught me that. I know the job will be done right with the highest quality materials. That’s peace of mind. . Thanks Tim. 🙂
Maggui - Tucker, GA 30084
Arrived today for a emergency call , water line is busted under the 1/2 bathroom sink , we opened wall and replaced stop valve
Arrived today for a emergency call , water line is busted under the 1/2 bathroom sink , we opened wall and replaced stop valve
Tim C.
Tim C. Checked in
Arrived today for a emergency call , water line is busted under the 1/2 bathroom sink , we opened wall and replaced stop valve
Tucker, GA 30084
Discussed and signed up membership with customer
Discussed and signed up membership with customer
Tim C.
Tim C. Checked in
Discussed and signed up membership with customer
Tucker, GA 30084
No hot water upon arrival. Customer stated they were only getting Luke warm water around the house. After looking at water heater found it to be 11 years old. Informed customer we would not be able to repair the water heater but we could replace it. Gave customer estimate, customer approved estimate. Installed new Rheem 50 gal electric water heater with new expansion tank, pan, and shutoff valve. Turned water back on to check for leaks found no leaks. Hooked up electrical to water heater fired it up. Water heater is fired up and working properly. No leaks upon departure
No hot water upon arrival. Customer stated they were only getting Luke warm water around the house. After looking at water heater found it to be 11 years old. Informed customer we would not be able to repair the water heater but we could replace it. Gave customer estimate, customer approved estimate. Installed new Rheem 50 gal electric water heater with new expansion tank, pan, and shutoff valve. Turned water back on to check for leaks found no leaks. Hooked up electrical to water heater fired it up. Water heater is fired up and working properly. No leaks upon departure
Chase B.
Chase B. Checked in
No hot water upon arrival. Customer stated they were only getting Luke warm water around the house. After looking at water heater found it to be 11 years old. Informed customer we would not be able to repair the water heater but we could replace it. Gave customer estimate, customer approved estimate. Installed new Rheem 50 gal electric water heater with new expansion tank, pan, and shutoff valve. Turned water back on to check for leaks found no leaks. Hooked up electrical to water heater fired it up. Water heater is fired up and working properly. No leaks upon departure
Tucker, GA 30084
Review
Chase and his apprentice were great. Friendly, knowledgeable, and fast.
Keri - Tucker, GA 30084
Water heater leaking upon arrival. Customer stated he noticed this morning his water heater was leaking. Informed customer when they start to leak they have to be replaced. Gave customer estimate, customer approved estimate. Installed new Rheem 40 gal gas short water heater with new pan, expansion tank, and shutoff valve. Turned water and gas back on to check for leaks. Found no leaks. Fired up water heater. Water heater is working properly and no leaks upon departure.
Water heater leaking upon arrival. Customer stated he noticed this morning his water heater was leaking. Informed customer when they start to leak they have to be replaced. Gave customer estimate, customer approved estimate. Installed new Rheem 40 gal gas short water heater with new pan, expansion tank, and shutoff valve. Turned water and gas back on to check for leaks. Found no leaks. Fired up water heater. Water heater is working properly and no leaks upon departure.
Chase B.
Chase B. Checked in
Water heater leaking upon arrival. Customer stated he noticed this morning his water heater was leaking. Informed customer when they start to leak they have to be replaced. Gave customer estimate, customer approved estimate. Installed new Rheem 40 gal gas short water heater with new pan, expansion tank, and shutoff valve. Turned water and gas back on to check for leaks. Found no leaks. Fired up water heater. Water heater is working properly and no leaks upon departure.
Tucker, GA 30084
Review
Shawn initially came out to our office to repair a clogged toilet. After inspection, he noticed some aged pipes and other issues that, if ignored, could be very costly and problematic in the future. Shawn provided us with multiple estimates based on our needs, explained everything thoughtfully and in detail, and we were able to get the rest of our needs taken care of within two days. The entire process was so easy, and every rep that I spoke to was kind and informative. We will definitely be contacting Chen Plumbing for any and all plumbing needs in the future!
Olivia Wilson (UTEC) - Tucker, GA 30084
Return to complete quoted work.

On this visit I removed and replaced the toilet in the men’s restroom in the main building. This included new supply line, wax ring, bolt covers, and removal of the old unit. This was also a comfort height toilet instead of the very low toilet that was in there prior to this.

Installed a pressure regulating valve for this side of the property. Due to generations of additions and repairs I placed the prv in the best location in the basement. I did not see any branches or tee offs before this, with the exception of a hose spigot. However, if there are different county lines or branches buried in the ground we can’t identify that.

I repaired the leaking galvanized waterline above the hot out side of the water heater. The repair was successful but I still recommend replacing this water heater as soon as possible.

Cleaned work spaces and checked all work.
Return to complete quoted work.

On this visit I removed and replaced the toilet in the men’s restroom in the main building. This included new supply line, wax ring, bolt covers, and removal of the old unit. This was also a comfort height toilet instead of the very low toilet that was in there prior to this.

Installed a pressure regulating valve for this side of the property. Due to generations of additions and repairs I placed the prv in the best location in the basement. I did not see any branches or tee offs before this, with the exception of a hose spigot. However, if there are different county lines or branches buried in the ground we can’t identify that.

I repaired the leaking galvanized waterline above the hot out side of the water heater. The repair was successful but I still recommend replacing this water heater as soon as possible.

Cleaned work spaces and checked all work.
Shawn B.
Shawn B. Checked in
Return to complete quoted work. On this visit I removed and replaced the toilet in the men’s restroom in the main building. This included new supply line, wax ring, bolt covers, and removal of the old unit. This was also a comfort height toilet instead of the very low toilet that was in there prior to this. Installed a pressure regulating valve for this side of the property. Due to generations of additions and repairs I placed the prv in the best location in the basement. I did not see any branches or tee offs before this, with the exception of a hose spigot. However, if there are different county lines or branches buried in the ground we can’t identify that. I repaired the leaking galvanized waterline above the hot out side of the water heater. The repair was successful but I still recommend replacing this water heater as soon as possible. Cleaned work spaces and checked all work.
Tucker, GA 30084
Tucker, GA - Customer had two bathrooms that weren’t flushing well for two older toilets. Initially spoke with the customer about replacing the toilets with newer, better flushing toilets. Toilet said toilets had been replaced multiple times and hadn’t helped. Customer requested a camera inspection first. Informed customer if the camera inspection doesn’t yield any indication 9f a stoppage the toilets being replaced is the next step.
Cody B.
Cody B. Checked in
Customer had two bathrooms that weren’t flushing well for two older toilets. Initially spoke with the customer about replacing the toilets with newer, better flushing toilets. Toilet said toilets had been replaced multiple times and hadn’t helped. Customer requested a camera inspection first. Informed customer if the camera inspection doesn’t yield any indication 9f a stoppage the toilets being replaced is the next step.
Tucker, GA 30084
Adjusted Ptrap that was dripping.
Adjusted Ptrap that was dripping.
Cody B.
Cody B. Checked in
Adjusted Ptrap that was dripping.
Tucker, GA 30084
Review
Cody did a nice job. We’ve worked with him before and I was glad to see him again. Job was completed timely and as needed. My only concern is that with each call we are always asked to reschedule by the main office.
Mike - Tucker, GA 30084
Review
Tim Chen is the best. Have done work for us in the past. Keep us informed of what was going on. Love them!!!!
Helen Thomason - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Helen! We're glad to hear that Tim provided excellent service and kept you informed. Your support means a lot to us!

Call for sewer backup.

Met with and. Helen and she said both toilets and the tub were draining slow.

Inspections revealed standing water at house clean out. Clean out at street side had visible root ball growing up. 

Returned with hydrojet and jet line and removed all standing roots. Camera shows county side still has root intrusion and will backup again if left unrepaired. After clearing main line by street clean out, I ran camera to verify. When testing plumbing inside there was a residual blockage. Ran camera and jet simultaneously to carefully clear blockage without backspray inside home. Cleaned interior line and verified all fixtures draining.

To help Ms. Helen, I also sanitized and cleaned the tub after clearing all interior fixtures

I called in on behalf of Ms. Helen to report the mainline break. The sewer and water department said they must send emergency response first, and they’ll assess for repairs. While on site they arrived, but mentioned that they are only responsib
Call for sewer backup.

Met with and. Helen and she said both toilets and the tub were draining slow.

Inspections revealed standing water at house clean out. Clean out at street side had visible root ball growing up. 

Returned with hydrojet and jet line and removed all standing roots. Camera shows county side still has root intrusion and will backup again if left unrepaired. After clearing main line by street clean out, I ran camera to verify. When testing plumbing inside there was a residual blockage. Ran camera and jet simultaneously to carefully clear blockage without backspray inside home. Cleaned interior line and verified all fixtures draining.

To help Ms. Helen, I also sanitized and cleaned the tub after clearing all interior fixtures

I called in on behalf of Ms. Helen to report the mainline break. The sewer and water department said they must send emergency response first, and they’ll assess for repairs. While on site they arrived, but mentioned that they are only responsib
Shawn B.
Shawn B. Checked in
Call for sewer backup. Met with and. Helen and she said both toilets and the tub were draining slow. Inspections revealed standing water at house clean out. Clean out at street side had visible root ball growing up. Returned with hydrojet and jet line and removed all standing roots. Camera shows county side still has root intrusion and will backup again if left unrepaired. After clearing main line by street clean out, I ran camera to verify. When testing plumbing inside there was a residual blockage. Ran camera and jet simultaneously to carefully clear blockage without backspray inside home. Cleaned interior line and verified all fixtures draining. To help Ms. Helen, I also sanitized and cleaned the tub after clearing all interior fixtures I called in on behalf of Ms. Helen to report the mainline break. The sewer and water department said they must send emergency response first, and they’ll assess for repairs. While on site they arrived, but mentioned that they are only responsib
Tucker, GA 30084
Customer having back up issues upon arrival. Customer stated the toilet downstairs was backing up but has since stopped backing up. Informed customer we could run the camera down the line and locate the issue. Gave customer estimate, customer approved estimate. After running camera found root ball below the porch as well as most of the sewer line was back pitched and there is a crack in the cast iron at the foundation. Gave customer 3 options for replacing just a section of the sewer line, or replacing the whole line.
Customer having back up issues upon arrival. Customer stated the toilet downstairs was backing up but has since stopped backing up. Informed customer we could run the camera down the line and locate the issue. Gave customer estimate, customer approved estimate. After running camera found root ball below the porch as well as most of the sewer line was back pitched and there is a crack in the cast iron at the foundation. Gave customer 3 options for replacing just a section of the sewer line, or replacing the whole line.
Chase B.
Chase B. Checked in
Customer having back up issues upon arrival. Customer stated the toilet downstairs was backing up but has since stopped backing up. Informed customer we could run the camera down the line and locate the issue. Gave customer estimate, customer approved estimate. After running camera found root ball below the porch as well as most of the sewer line was back pitched and there is a crack in the cast iron at the foundation. Gave customer 3 options for replacing just a section of the sewer line, or replacing the whole line.
Tucker, GA 30084
Review
Quality and professional service!
Aaron - Tucker, GA 30084
Review
Chen plumbing has been nothing but perfect for me. I had a plumbing emergency and they responded immediately. When I needed more work done they continued to be responsive and provided quality service. Shane did an incredible job replacing my toilets and problematic pipes. He made sure I was happy with the finished product. He is meticulous, courteous, and very knowledgeable. I will be using Chen plumbing in the future.
Aaron Jones - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Aaron! We're glad to hear that you had a great experience with Chen Plumbing. Shane truly is dedicated to providing quality service, and it’s wonderful to know he made a positive impact. We look forward to assisting you again in the future!

Review
Robert Stahnke - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Robert, for taking the time to leave a review. We appreciate your support!

Review
Professional and courteous.
Sandra - Tucker, GA 30084
Review
Sandra Fortenberry - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Sandra, for taking the time to leave a review! We appreciate your support and look forward to serving you again.

Review
Dawson was great. Knew immediately what needed to be done. Thoroughly explained what the issue was and how he planned on fixing the problem. We have an older home so repairs aren’t alway easy or straightforward but Dawson was able to resolve the challenges efficiently and with minimal impact. Another good experience with Chen Plumbing. Hoping we don’t need a plumber again anytime soon but, if we do, we will be calling Chen Plumbing.
Barbara - Tucker, GA 30084
Review
Greg F Bucci - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Greg, for taking the time to leave a review. Your feedback is appreciated!

Review
Cody - Highly Recommend
Derek - Tucker, GA 30084
Review
We have had great service each time we have had a problem and needed a plumber. Coby has been so helpful and did great work and never left a mess.
John - Tucker, GA 30084
Review
I cannot say enough how much I appreciate the care and professionalism Tim provided me during this situation at my home. He was wonderful, and even checked on me before he began the work. I will recommend him to everyone with plumbing needs.
Pat - Tucker, GA 30084
Review
This is he third time Cody Butts has helped us with different plumbing problems. We appreciate the time he took to explain the problems and thorough work he has done once again. Ask for Cody!
John - Tucker, GA 30084
Review
No work done today, estimates for various issues. Cody was terrific, has worked on my house before. Cody is great at explaining the scope of work and how it will benefit your houses functions and how to prioritize what needs to be worked on first. Takes time and shows pictures of your plumbing. Thanks!
Karen Grill - Tucker, GA 30084
Response from Chen Plumbing:

We are glad Cody was able to walk you through everything clearly and help you prioritize what makes the most sense for your home! It is great to hear he took the time to explain and show you what was going on. We appreciate your continued trust, Karen.

Review
Tim was so professional and nice, he made sure I was satisfied with everything and left the area clean. I would definitely recommend and use them again
David - Tucker, GA 30084
Review
Great people, great service.
Susan Cote - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the kind words, Susan. We are so glad you had a great experience with our team. We truly appreciate your support.

Review
Christine Keppler - Tucker, GA 30084
Response from Chen Plumbing:

Christine, thank you so much for the five star review. We really appreciate your support and are always here if you need anything.

Review
Brandi Moore - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the five star review, Brandi. We really appreciate you taking the time to support our team. Please reach out anytime you need us.

Review
Great experience with Chen Plumbing! Chase was kind, thorough and very informative.
Sumon - Tucker, GA 30084
Review
dee besal - Tucker, GA 30084
Response from Chen Plumbing:

Dee, thank you for taking the time to leave a review. We truly appreciate your support and are here if you ever need anything.

Review
I really appreciate Tim Chens prompt reply and concern for my issues.
Pat - Tucker, GA 30084
Review
Great service to fix water leak in kitchen. We had to buy faucet but they came back and installed it the next day. Shane was very professional and explained things well and did a great job.
Cam - Tucker, GA 30084
Review
Very responsive … very pricey solution to replace the whole DWV system (it is needed). I’ll look forward to inspecting the finished product as your firm has great reputation. Thanks again for prompt service call Steve
Steven - Tucker, GA 30084
Review
Charlie Gibson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the five star review, Charlie. We truly appreciate you taking a moment to support our team. We are always here if you need anything.

Review
We had a rusted tub drain that Shane replaced. He did a nice job with the work. He was also very friendly with us and with our young son.
Charlie - Tucker, GA 30084
Review
Awesome service, Thank you Shane
Eddie Stephens - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Eddie! We appreciate it and are glad you had a great experience with us.

Review
Every detail attended to. Thanks fellas.
Home Creations, LLC. - Tucker, GA 30084
Review
I had a clog in the kitchen drain line which I isolated to an old 3" pipe. I asked Chen to snake the pipe to break the clog. After accommodating the re-schedule to clear the clog, Tim arrived and insisted to replace the drain pipe, then snake it and replace the perfectly good disposal. $3800. When I asked him to just snake the pipe to clear it, he refused and said I should do it myself or find another plumber. Ridiculous. The next day I DID clear it myself with water pressure and tightened the seal on the disposal. Now all is fine. Tim didn't want to do a simple job for a lower price. This is the second time he has recommended much more expensive work. Last time it was $2500 for digging up pipes when a snake clean out worked fine for $500. I won't use him again.
Dale - Tucker, GA 30084
Review
Cody did a great and thorough job checking out the issue and explaining what could be happening and how to fix it .
Zeyna - Tucker, GA 30084
Review
Very professional, friendly, pleasant service! Ask for Shane, he's a sweetheart!
Michele Monti - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the kind review, Michele. We are glad to hear you had a pleasant experience and that Shane took great care of you. We truly appreciate the recommendation.

Review
Shane was so kind, competent and professional. He provided estimates for a few things that could be needed and was ok with me just getting one thing done. Such a pleasure to see a man who loves his job and moves in the world in that mindset.
Michele - Tucker, GA 30084
Review
Fast service, clear and timely communication, fair prices, excellent follow through. I'm very satisfied.
Fred - Tucker, GA 30084
Review
Quick and thorough.
LuAnn - Tucker, GA 30084
Review
Quick and efficient
Brandon - Tucker, GA 30084