Check Out Our Work in Tucker GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Tucker, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Tucker, GA.
Recent Jobs and Reviews in Tucker, GA
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Job Locations and Reviews
Tim C.
Camera and locate sewer line in the back yard
Tucker, GA 30084
Tim C.
Plumbing
Tucker, GA 30084
Tim C.
Replaced a old leaking disposal today
Tucker, GA 30084
Travis S.
Home owner had issue with the kitchen sink faucet dripping and the handle not operating properly. Gave estimate to repair and a price to replace with customer provided faucet. She went with the replacement option. Tested with no leaks or failures at time of service
Tucker, GA 30084
Matthew C.
Customer was having issues with high water bill. She had watershed to come out and identify where water meter was buried. Watershed pointed out saturated section in the yard that was nowhere near waterline coming into home. Went to pressure test waterline by shutting off in crawlspace and looking at meter. Crawlspace was flooding due to leaking PRV at accelerated rate. Replaced three-quarter inch PRV on copper and replaced front hose spigot for customer in process. Use hydraulic cement to secure around new hose spigot. Pressurized system slowly and tested for leaks.
Tucker, GA 30084
Dawson F.
Came out for leak in crawlspace. Was not one of toilets we reset on last visit. This leak was at the bottom of a stack that went up to the upstairs bathroom. Fern do in basement blew out due to the house settling and crushed the fitting. We cut out bad section of rusted cast iron and broken fern I and replaced section. Tested and found it was still leaking but was coming from further up the stack inside the wall. Notified Lisa and cut open wall by the toilet. Found another fernco transition from pvc to cast iron that had also blown out. Cut out and Repiped section going back into crawlspace. Lisa also informed us that the tenants were complaing about the upstairs tub leaking into the light of the shower below. There was considerable build up of black mold on the drywall of the ceiling. Cut open the drywall with Lisa’s permission. Could see the drain and ran water from both the tub and the shower. No leak. There is a 1/2” gap between the tub and tile wall upstairs (see picture). Tenants
Tucker, GA 30084
Dawson F.
Replaced kitchen faucet and master bathroom widespread faucet, both customer supplied. Replaced PRV as water pressure was previously at 90 psi. Set new pressure to 70 psi.
Tucker, GA 30084
Cody B.
Customer had water streaming through top of window framing by kitchen window every time her husband lavatory faucet ran. Gave diagnostic price to cut and determine the source of the leak. Found the source of the leak to be a nail in the drain line in the wall where drain passes through a stud in the wall. Recommended Reliable Restoration look at the damage and give options for remediation. The Ptrap was hooked up incorrectly and fell off while cutting. Left the trap removed and put insulation in the pipe to stem the smell of sewer gasses into the bathroom. Also shut off the stops to the affected faucet. Left price to replace both faucets since one is dripping and one is leaking from the handle, as well as reworking and repairing the drain.
Tucker, GA 30084
Review
My plumbing technician was top notch. He was prompt, rigorous in his work, and did very high quality work. The problem was resolved quickly and I am delighted.
Simeon R.
Remove existing PRV and furnish and install new PRV with new main house shut off valve.
Tucker, GA 30084
Braulio C.
Cut out section of sheet rock, replace and redo, waterlines and drain lines for washing machine box as well as cap old line inside of wall, run new line underneath crawlspace and tie to main sewer. Customer noticed pressure drop on water on multiple fixtures were being used. Told customer next logical step would be to replace PRV customer also wanted to replace whole house shut off with new ball valve. Told customer if replacement PRV did not work more than likely mainline we need to replace as mainline is galvanize, steel pipe. Customer understood. Not responsible for sheet rock repair Tested all work thoroughly for any leaks
Tucker, GA 30084
Review
Braulio was very courteous and explained every step in evaluating the plumbing for leaks.
Braulio C.
Customer called us out to try to find if leak was present, causing the floor to warp, customer also said that small amount of water it was found on the corner of affected area, Could not re-create issue ran kitchen sink and dishwasher multiple times to see if leak would show up leak did not show up Upon doing thorough evaluation of the rest of plumbing system, found thermal expansion tank, not properly strapped and causing tension on pipe. Inform customer and offered solution. Customer did not want to proceed at this time. As well as found customers water pressure to be at about 100 psi presented options to repair. However, customer did not want to proceed at this time.
Tucker, GA 30084
Simeon R.
Customer stated that lavatory faucets drain was not drain and that faucet was making whistling noise. Tested sink and sink backed up almost immediately. Used plunger and cleared stoppage. Tested by filling up multiple of times and dropping it and it was draining as it should. Couldn’t get whistle noise to recreate itself so stated that if it starts happening to give us a call. No warranty on drain cleaning
Tucker, GA 30084
Tim C.
Plumbing
Tucker, GA 30084
Christian W.
Upon arrival customer stated that his water heater was leaking. Informed the customer we would have to replace the water heater. Gave customer estimate to replace water heater. Customer approved estimate to replace water heater. Drained the old water heater and cut it out. Installed a new ball valve shutoff valve, new thermal expansion tank with mounting bracket, new drain pan, and a new 50 gallon water heater. Tested system and system is working with no issues or leaks. Also informed the customer it would take 30 to 45 minutes until he had hot water.
Tucker, GA 30084
Braulio C.
Customer called to have water heater, flushed, gave price, received approval, proceeded to flush heater for an hour, heater had a good amount of debris. However, I was able to get most of it out, went inside the house and flushed out all air from lines as well as any discoloration, everything’s working properly upon departure.
Tucker, GA 30084
Travis S.
Found hall bathtub and shower passing water. Pressure at 50 psi indicating not a pressure issue. Gave Homeowner multiple options to take care of the problem. Homeowner decided to go with the repair at this time. Removed old handles, escutcheons , stems, and seats. Replaced with all new parts. Tested with no leaks at time of service.
Tucker, GA 30084
Simeon R.
Customer stated that they wanted vanity installed and also lavatory faucet. Gave customer price and at this time customer didn’t want to proceed with any work. Also tested pressure to home and found that pressure was at 80 psi. Recommended to customer to have PRV replaced sooner than later to prevent further damage.
Tucker, GA 30084
Victor J.
Plumbing
Tucker, GA 30084
Victor J.
Plumbing
Tucker, GA 30084
Review
Dawson is fabulous!! Such a hard worker who knows his stuff and how to talk and treat customers! I would hire him again in a heartbeat!! 1 thing I would say is this type of work and service is not cheap!!
Dawson F.
Came out for leak showing up on side of house. Went inside and shut off water. Found leak was still going. Could hear it hissing inside foundation wall. Received approval to repair. Dug up outside and cut out line. Redrilled foundation penetration. Tied water line back in and tested, found secondary leak 4’ deep on transition between galvanized and pvc line. Could not repair. Had to replace line. Went and got excavator and returned. Called 811. Trenched from meter to house. Installed 3/4 uponor line. Tested to ensure leak free installation. Back filled and graded. 5 year warranty.
Tucker, GA 30084
Victor J.
Plumbing
Tucker, GA 30084
Victor J.
Plumbing
Tucker, GA 30084
Tim C.
Flushed tankless in crawl space , cleaned filter
Tucker, GA 30084
Victor J.
Plumbing
Tucker, GA 30084
Matthew C.
Replace all accessible cast-iron in crawlspace
Tucker, GA 30084
Review
Travis and Christian were timely and efficient. They communicated the range of options, solved our issues, tidied up, and left two satisfied new customers who will be returning to Chen next time we need plumbing work.
Review
Dawson did a great job.
Review
Very knowledgeable and trustworthy company. I will most definitely use them again for any plumbing needs. They work quickly and are professional.
Review
Excellent Service! Thank you!
Review
Travis was friendly and efficient went above and beyond. Excellent job.
Review
We have a medical situation in our home that needs a lot of time tailored to it; Chen Plumbing was extremely accommodating, working with a narrow window of opportunity to have the work done. Simone was fantastic! On time, friendly, communicative, confident, approachable, patient, professional, focused, conscientious -- just can't say enough good things about our experience with his work and Chen Plumbing!
Review
Fantastic service. Professional. Communicated options and very friendly.
Review
This young man was excellent !
Review
Great work and customer service!
Review
Excellent Service
Hunter and Christian were polite, efficient and professional! They diagnosed our problem and explained the issue so I couldnunderstand it and told me what needed to be done. We highly recommend Chen plumbing!
Response from Chen Plumbing:
Hey Jenna, thanks for sharing your experience. We’re really glad Hunter and Christian made the process clear and handled things professionally. We really appreciate you choosing Chen Plumbing!
Review
Matthew was great! So knowledgeable and friendly. We would love to use yall again for any upcoming plumbing needs.
Review
Called at 10:15am with water heater issues. Hunter and his partner arrived by 11:00am. Issue fixed by 12:30pm. Great job!!!
Highly recommend the gentlemen that came out to replace the hot water heater were courteous, on time, Professional, answered all our questions, cleaned up after themselves and just did such a great job for a very fair price.
Response from Chen Plumbing:
Thank you, Cindy, for your wonderful feedback; it's great to hear that our team provided courteous and professional service. We look forward to helping you again, when the need arises!
Review
The gentleman who came and helped us install a new hot water heater were excellent- professional, very courteous, cleaned up after themselves and answered all of our questions and we’re just so professional! Highly recommend!!
Review
Arrived as scheduled, looked over our drain issue, gave us options, explained fees, gave updates, worked through the challenges, and fixed our issues!
Review
Great service
Very pleasant experience. In addition to my plumbing repairs, they got a contracting company out right away to assess the water damage. Five stars in my mind!
Response from Chen Plumbing:
Thank you, Jessica, for your wonderful feedback! We're glad we could assist with your plumbing repairs and are here to help if you need us again!
Review
Knowledgable, honest, and reliable!
Review
Quick Service and Nice Folks!
Review
Very courteous and professional team! Outstanding job!!!
Review
They were very good.
Review
Victor did an awesome job of installing my new water heater and pressure regulator. He was friendly and worked fast and efficiently. He seemed very knowledgeable, and answered all of my questions. I would recommend you call Chen Plumbing if you are in need of a plumber.
Review
Victor came out for a plumbing emergency and took care of things properly! He and his helper made sure things were right. It was late on a rainy Friday night and they continued to make sure things were in working order. I will request Victoria next time I call.
Review
Juan Diaz was the plumber that came out to our house. Needless to say, any time you need a plumber to come to your house, you’re probably having a rough day. However, Juan was great to work with and was helpful in working through our unfortunate sewage backup.
Juan from Chen Plumbing did a great job installing a new water heater and fixing the shut off valve for our front faucet. He was very pleasant, communicated well, made sure we were satisfied with his work, and patiently answered any questions we had. There were a few challenges with our existing set up but he handled them efficiently and professionally. The best part was that the price was much lower than the 2 other big name companies we received a quote from. Overall, it was a great experience and we highly recommend Chen Plumbing - and Juan. If we ever have a plumbing need in the future, we will be sure to call Chen Plumbing.
Response from Chen Plumbing:
Thank you, Barbara, for your wonderful feedback about Juan and your experience with Chen Plumbing; we're glad to hear that he provided excellent service and handled the challenges effectively. We appreciate your recommendation and look forward to assisting you with any future plumbing needs!
Dawson Foster and Josh (last name unknown, a second plumber) were wonderful! Very friendly, polite, hung plastic to keep any debris contained in the work area and worked diligently to get the job done in a timely manner. The work requested was extensive as our kitchen was being relocated in a different room. Additionally, our plumbing was cast iron piping in good condition in the vertical runs, but showing age in the horizontal runs. Dawson replaced the horizontal cast iron with PVC, including P-traps, branching, as well as stubbing pipes through the ceiling into 2nd floor bathrooms. He cut and connected the previous copper piping for the sink and dishwasher in the "old" kitchen, moving them to their new location using brand new copper piping and stainless valves. The dishwasher pipe was moved to the same cabinet location & stubbed out of the floor next to the new sink pipes so both can be connected inside the cabinetry. Additionally, Josh removed the cast iron in the upstairs bathrooms and connected the new PVC piping, which required removing both toilets and reseating them upon completion, as well as replacing the pipes to both sinks. A small replacement was required in the tub. Josh also reworked the pipes in the basement with new copper and PVC as needed. The work we needed was extensive and required 1 1/2 days. We were impressed by how clean Josh and Dawson kept the work sites throughout their time here and by how professional/knowledgable they were about what was needed to get the job completed. Additionally, they left all work areas neat and orderly with all tools placed out of the way over night. Except for the new pipes left, we'd never have known they were here. Extremely satisfied and would 100% recommend Chen Plumbing, Dawson & Josh, for having everything that we value when hiring out a service: excellent work completed in a professional manner by truly good people.
Response from Chen Plumbing:
Hey Rachel, thank you so much for sharing your experience with Chen Plumbing and for taking the time to recognize Dawson Foster and Josh’s hard work and professionalism. It’s wonderful to hear how thorough and meticulous they were, from keeping the workspace clean and organized to delivering exceptional results on such an extensive project. Relocating a kitchen and replacing aged cast iron piping is no small task, but it sounds like Dawson and Josh handled it with great care and expertise. We’re glad to know that their polite demeanor, attention to detail, and technical knowledge made the process smooth and left you completely satisfied. Your glowing review reflects their dedication to quality workmanship and customer satisfaction, and it means a lot to us to have earned your trust. Thank you again for recommending Chen Plumbing—we truly value your feedback and look forward to serving you again if the need arises!
All around great service! Simply put, the Chen team did a great job helping me with a water heater issue. Definitely recommend.
Response from Chen Plumbing:
Thank you for sharing your experience! It’s fantastic to know the team delivered great service and resolved your water heater issue. Your recommendation is truly appreciated!