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Plumbers in Tucker, GA

24/7 Emergency Plumbing in Tucker, GA You Can Rely On

When plumbing issues strike, you need a reliable team ready to act fast. Chen Plumbing proudly provides complete plumbing services to homeowners and businesses in Tucker, GA. From minor repairs to major installations, our licensed plumbers deliver expert solutions with a focus on quality, safety, and customer care. We’re available 24/7 for emergency plumbing services in Tucker—so you’ll never have to face a burst pipe, sewer backup, or water heater failure alone.

Call us today 678-621-6363 or contact us online to schedule your service today.

Emergency Plumbing Services in Tucker, GA

Plumbing problems don’t follow a schedule. That’s why Chen Plumbing offers around-the-clock emergency repair. Whether it’s a late-night leak, overflowing toilet, or sudden loss of hot water, our team arrives quickly with the tools and expertise to restore comfort and prevent further damage.

General Plumbing Repairs

No job is too small or complex for our technicians. We handle all types of plumbing repairs in Tucker, including:

  • Leak detection and repair
  • Pipe replacement
  • Water pressure problems
  • Fixture repairs (sinks, faucets, showers, toilets)
  • Garbage disposal repairs

Water Heater Services

Hot water is essential for daily living. Chen Plumbing provides traditional and tankless water heater services in Tucker, GA:

  • Installation and replacement of gas, electric, and tankless units
  • Routine maintenance and flushing
  • Emergency repairs when your water runs cold
  • Disposal of old units upon request

We are Navien-certified for tankless installation and also service brands like Rinnai and Rheem.

Sewer & Clogged Drain Services

Clogged drains and damaged sewer lines can cause costly problems if left untreated. At Chen Plumbing, our sewer and drain experts in Tucker, GA use advanced technology and proven methods to keep your plumbing system flowing smoothly. From preventative maintenance to emergency repairs, we deliver reliable solutions that protect your home and property.

Hydro/Water Jetting

For stubborn blockages that won’t clear with traditional snaking, our hydro jetting service uses high-pressure water to blast away grease, tree roots, and debris. This method restores your pipes to near-original condition without harsh chemicals.

Camera Inspections

Our plumbing camera inspections allow us to see inside your sewer lines without digging. By pinpointing cracks, root intrusions, or collapsed sections, we can recommend the most effective repair with minimal disruption to your yard.

Sewer Line Repair & Replacement

Whether it’s a minor repair or a full sewer line replacement, Chen Plumbing offers traditional sewer line solutions in Tucker. Trenchless methods reduce digging, saving time, cost, and landscaping.

Septic to Sewer Conversion

Upgrading from an outdated septic system? Our team specializes in septic-to-sewer conversions, giving Tucker homeowners a modern, low-maintenance plumbing solution that meets city standards.

Routine Drain Cleaning

Slow drains are often the first sign of bigger plumbing issues. We provide routine drain cleaning services to remove buildup before it becomes a major clog, helping prevent backups and water damage.

With Chen Plumbing, you can count on fast response times, advanced tools, and expert service for every sewer or drain concern.

Bathroom & Kitchen Plumbing in Tucker, GA

Looking to upgrade or replace old fixtures? Chen Plumbing provides professional bathroom and kitchen plumbing services in Tucker, GA, handling everything from quick repairs to full replacements. Our licensed plumbers work with precision to make sure your fixtures not only look great but also function reliably for years to come.

We specialize in installation and repair for:

  • Toilets – Efficient, leak-free toilet installs and replacements with proper sealing and secure connections.
  • Showers & Bathtubs – Complete shower installations, valve replacements, and leak prevention for a seamless bathroom upgrade.
  • Faucets & Fixtures – Kitchen and bathroom faucet installations, including modern touchless and water-saving models.
  • Sinks – New sink installations or replacements with proper drain and water line connections.

Our team ensures every fixture is installed securely, meets all code requirements, and operates without hidden leaks or water pressure issues. Whether you’re remodeling your kitchen, upgrading your bathroom, or dealing with a broken faucet, we’ll handle every detail with care.

Plus, if you ever face an urgent issue like a burst pipe under the sink or a leaking toilet, our 24/7 emergency plumbing service in Tucker means help is just a call away.

Why Choose Chen Plumbing in Tucker, GA?

When it comes to finding a trusted plumber in the metro Atlanta area, Chen Plumbing stands apart for our experience, reliability, and customer-first approach. Here’s what makes us the go-to choice for homeowners and businesses:

  • Over 25 Years of Local Experience – Serving the Atlanta area since 1998 with proven expertise in residential and emergency plumbing.
  • Family-Owned and Operated – Three generations of plumbers dedicated to continuing a tradition of honesty, skill, and dependable service.
  • 24/7 Emergency Response – Plumbing problems don’t wait, and neither do we. Our team is on call day or night to handle urgent leaks, clogs, and failures.
  • Certified Experts – Our licensed and insured technicians are trained in advanced plumbing techniques, including Navien-certified tankless water heater installations.
  • Full-Service Plumbing Solutions – From leak detection and water heaters to sewer line repair, drain cleaning, and fixture installation, we handle it all.
  • Upfront, Honest Pricing – No surprises. We provide clear estimates before work begins and back it with integrity in every job.
  • Two-Year Labor Warranty – Peace of mind comes standard with every installation, showing our commitment to long-lasting quality.
  • Customer-Centered Service – We believe every customer deserves respect, clear communication, and solutions tailored to their needs.
  • Community Commitment – As a locally rooted business, we are proud to support our neighbors and contribute to the Atlanta community.

At Chen Plumbing, we don’t just fix problems — we build trust through reliable service, expert solutions, and caring hands.

Check Out Our Work in Tucker, GA

When you need a plumber in Tucker, GA, trust Chen Plumbing for fast, professional service. Whether it’s a midnight emergency or a planned installation, our team is here to help.

Call us now at 678-621-6363 or contact us online to schedule service today.

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Tucker, GA.

Recent Jobs and Reviews in Tucker, GA

Rated 4.9 out of 5 stars based on 129 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.

Job Locations and Reviews

Cut out existing waterline out foundation wall, and install new waterline through foundation wall. Seal penetration properly.

Customer stated that where penetration was for water line water and mud was leaking in. Gave customer quote to fix and customer agreed. Shut water off at the meter and dug down to waterline going through foundation. Cut out pipe going through foundation one replaced with new one. Turned water back on and tested for leaks. No leaks were present at this time so I went ahead and sealed up penetration hole and covered back soil. Also was send estimates for other plumbing repairs customer wanted done. Cleaned up work area.
Cut out existing waterline out foundation wall, and install new waterline through foundation wall. Seal penetration properly.

Customer stated that where penetration was for water line water and mud was leaking in. Gave customer quote to fix and customer agreed. Shut water off at the meter and dug down to waterline going through foundation. Cut out pipe going through foundation one replaced with new one. Turned water back on and tested for leaks. No leaks were present at this time so I went ahead and sealed up penetration hole and covered back soil. Also was send estimates for other plumbing repairs customer wanted done. Cleaned up work area.
Simeon R.
Simeon R. Checked in
Cut out existing waterline out foundation wall, and install new waterline through foundation wall. Seal penetration properly. Customer stated that where penetration was for water line water and mud was leaking in. Gave customer quote to fix and customer agreed. Shut water off at the meter and dug down to waterline going through foundation. Cut out pipe going through foundation one replaced with new one. Turned water back on and tested for leaks. No leaks were present at this time so I went ahead and sealed up penetration hole and covered back soil. Also was send estimates for other plumbing repairs customer wanted done. Cleaned up work area.
Tucker, GA 30084
Client called us out today due to the master bathroom shower stall not draining as it should, and the master bath toilet seemed to be a little slow flushing. Upon further observations, we saw the toilet is still currently flushing, though it may be slower than usual. Over time, toilets can lose their flush power from calcium buildup inside the toilet, causing some slower flushing. Only recommendation for that toilet is to have us replace it with a new toilet customer provides. 
In the shower stall, there was a good bit of buildup, soap scum, and calcification and hair in the drain. Ran small chain snake down the shower drain and cleared it all out, rinsing it out between passes. Once cleaned, reinstalled the drain cover. All should be good to go.
Client called us out today due to the master bathroom shower stall not draining as it should, and the master bath toilet seemed to be a little slow flushing. Upon further observations, we saw the toilet is still currently flushing, though it may be slower than usual. Over time, toilets can lose their flush power from calcium buildup inside the toilet, causing some slower flushing. Only recommendation for that toilet is to have us replace it with a new toilet customer provides. 
In the shower stall, there was a good bit of buildup, soap scum, and calcification and hair in the drain. Ran small chain snake down the shower drain and cleared it all out, rinsing it out between passes. Once cleaned, reinstalled the drain cover. All should be good to go.
Brylen W.
Brylen W. Checked in
Client called us out today due to the master bathroom shower stall not draining as it should, and the master bath toilet seemed to be a little slow flushing. Upon further observations, we saw the toilet is still currently flushing, though it may be slower than usual. Over time, toilets can lose their flush power from calcium buildup inside the toilet, causing some slower flushing. Only recommendation for that toilet is to have us replace it with a new toilet customer provides. In the shower stall, there was a good bit of buildup, soap scum, and calcification and hair in the drain. Ran small chain snake down the shower drain and cleared it all out, rinsing it out between passes. Once cleaned, reinstalled the drain cover. All should be good to go.
Tucker, GA 30084
Came out today due to the 2 back to back upstairs bathrooms drains being stopped up. The rest of the home was unaffected and client is on septic. Isolating those 2 bathrooms, we pulled the master bathroom toilet and ran camera then drain machine down the line to get it cleared. Once cleared I could see a small hump in the pipe right before the transition to cast iron upstairs, where paper and such can be collecting causing blockages. Once flowing set toilet back and secured to flange with new wax ring. Client is good for now, but highly recommend they address this cast iron issue, as well as the very clogged up cast iron kitchen sink drain line.

No warranty on drain cleaning. 

Will leave estimates to take care of those cast iron issues.
Came out today due to the 2 back to back upstairs bathrooms drains being stopped up. The rest of the home was unaffected and client is on septic. Isolating those 2 bathrooms, we pulled the master bathroom toilet and ran camera then drain machine down the line to get it cleared. Once cleared I could see a small hump in the pipe right before the transition to cast iron upstairs, where paper and such can be collecting causing blockages. Once flowing set toilet back and secured to flange with new wax ring. Client is good for now, but highly recommend they address this cast iron issue, as well as the very clogged up cast iron kitchen sink drain line.

No warranty on drain cleaning. 

Will leave estimates to take care of those cast iron issues.
Brylen W.
Brylen W. Checked in
Came out today due to the 2 back to back upstairs bathrooms drains being stopped up. The rest of the home was unaffected and client is on septic. Isolating those 2 bathrooms, we pulled the master bathroom toilet and ran camera then drain machine down the line to get it cleared. Once cleared I could see a small hump in the pipe right before the transition to cast iron upstairs, where paper and such can be collecting causing blockages. Once flowing set toilet back and secured to flange with new wax ring. Client is good for now, but highly recommend they address this cast iron issue, as well as the very clogged up cast iron kitchen sink drain line. No warranty on drain cleaning. Will leave estimates to take care of those cast iron issues.
Tucker, GA 30084
Review
Very responsive … very pricey solution to replace the whole DWV system (it is needed). I’ll look forward to inspecting the finished product as your firm has great reputation. Thanks again for prompt service call Steve
Steven - Tucker, GA 30084
Drill new hole through cabinet and bring up new 2 inch PVC piping. Install new basket strainer and rework piping under kitchen sink and connect to new 2 inch PVC piping and install Studer vent. Also in crawlspace rework 3 inch PVC piping and connect 2 inch. Also cap off old drain line in cabinet on roof and in crawlspace.

Customer stated that there was water pouring somewhere in kitchen. Found that drain line in wall has failed. Gave customer quote to replace existing drain line. Customer agreed to quote and we install new drain line and reworked. Also capped off old drain line and also capped off vent on roof and in crawlspace. Tested and no leaks were present at this time. Cleaned up work area.

Also, kitchen sink was damaged in process. Didn’t install new sink because the restoration mentioned that cabinets will have to come out.
Drill new hole through cabinet and bring up new 2 inch PVC piping. Install new basket strainer and rework piping under kitchen sink and connect to new 2 inch PVC piping and install Studer vent. Also in crawlspace rework 3 inch PVC piping and connect 2 inch. Also cap off old drain line in cabinet on roof and in crawlspace.

Customer stated that there was water pouring somewhere in kitchen. Found that drain line in wall has failed. Gave customer quote to replace existing drain line. Customer agreed to quote and we install new drain line and reworked. Also capped off old drain line and also capped off vent on roof and in crawlspace. Tested and no leaks were present at this time. Cleaned up work area.

Also, kitchen sink was damaged in process. Didn’t install new sink because the restoration mentioned that cabinets will have to come out.
Simeon R.
Simeon R. Checked in
Drill new hole through cabinet and bring up new 2 inch PVC piping. Install new basket strainer and rework piping under kitchen sink and connect to new 2 inch PVC piping and install Studer vent. Also in crawlspace rework 3 inch PVC piping and connect 2 inch. Also cap off old drain line in cabinet on roof and in crawlspace. Customer stated that there was water pouring somewhere in kitchen. Found that drain line in wall has failed. Gave customer quote to replace existing drain line. Customer agreed to quote and we install new drain line and reworked. Also capped off old drain line and also capped off vent on roof and in crawlspace. Tested and no leaks were present at this time. Cleaned up work area. Also, kitchen sink was damaged in process. Didn’t install new sink because the restoration mentioned that cabinets will have to come out.
Tucker, GA 30084
Quoted a cast iron replacement, do it on 1/2 /26
Quoted a cast iron replacement, do it on 1/2 /26
Tim C.
Tim C. Checked in
Quoted a cast iron replacement, do it on 1/2 /26
Tucker, GA 30084
Partial Sewer Main Outdoor Installation - Less than 65 feet in developed length AND less than 8 feet at deepest point: Installation of an exterior sewer line up to 70 feet in developed length, with trench depth not exceeding 8 feet. Scope includes excavation, pipe installation with proper slope, suitable bedding, backfilling, and connection to the existing sewer or municipal system. Cleanouts are included as needed for access. Work is performed with a focus on proper function, structural integrity, and long-term performance of the system.

Warranty: Includes a 5-year parts and labor warranty covering the complete sewer main installation.

Warranty Disclaimer: Warranty excludes damage or blockages caused by improper use, including flushing “flushable” wipes, feminine products, paper towels, grease, or other foreign objects, as well as excessive use of chemical drain cleaners. Proper use and maintenance are required to keep warranty coverage valid. We are also not responsible for the res
Partial Sewer Main Outdoor Installation - Less than 65 feet in developed length AND less than 8 feet at deepest point: Installation of an exterior sewer line up to 70 feet in developed length, with trench depth not exceeding 8 feet. Scope includes excavation, pipe installation with proper slope, suitable bedding, backfilling, and connection to the existing sewer or municipal system. Cleanouts are included as needed for access. Work is performed with a focus on proper function, structural integrity, and long-term performance of the system.

Warranty: Includes a 5-year parts and labor warranty covering the complete sewer main installation.

Warranty Disclaimer: Warranty excludes damage or blockages caused by improper use, including flushing “flushable” wipes, feminine products, paper towels, grease, or other foreign objects, as well as excessive use of chemical drain cleaners. Proper use and maintenance are required to keep warranty coverage valid. We are also not responsible for the res
Braulio C.
Braulio C. Checked in
Partial Sewer Main Outdoor Installation - Less than 65 feet in developed length AND less than 8 feet at deepest point: Installation of an exterior sewer line up to 70 feet in developed length, with trench depth not exceeding 8 feet. Scope includes excavation, pipe installation with proper slope, suitable bedding, backfilling, and connection to the existing sewer or municipal system. Cleanouts are included as needed for access. Work is performed with a focus on proper function, structural integrity, and long-term performance of the system. Warranty: Includes a 5-year parts and labor warranty covering the complete sewer main installation. Warranty Disclaimer: Warranty excludes damage or blockages caused by improper use, including flushing “flushable” wipes, feminine products, paper towels, grease, or other foreign objects, as well as excessive use of chemical drain cleaners. Proper use and maintenance are required to keep warranty coverage valid. We are also not responsible for the res
Tucker, GA 30084
 Customer stated that they needed under kitchen sink reconnected. Gave customer quote to reconnect under kitchen sink and customer agreed. Went ahead and installed new piping and reconnected under sink. Started testing and found that kitchen drain line was backed out. Stated to customer that we need to run a snake to clear stoppage and customer agreed. Ran snake and got stoppage cleared afterwards reconnected drain and retested. Now kitchen sink is draining as it should and no leaks were present this time. Cleaned up work area. Chen plumbing doesn’t warranty drain cleaning.
 Customer stated that they needed under kitchen sink reconnected. Gave customer quote to reconnect under kitchen sink and customer agreed. Went ahead and installed new piping and reconnected under sink. Started testing and found that kitchen drain line was backed out. Stated to customer that we need to run a snake to clear stoppage and customer agreed. Ran snake and got stoppage cleared afterwards reconnected drain and retested. Now kitchen sink is draining as it should and no leaks were present this time. Cleaned up work area. Chen plumbing doesn’t warranty drain cleaning.
Simeon R.
Simeon R. Checked in
Customer stated that they needed under kitchen sink reconnected. Gave customer quote to reconnect under kitchen sink and customer agreed. Went ahead and installed new piping and reconnected under sink. Started testing and found that kitchen drain line was backed out. Stated to customer that we need to run a snake to clear stoppage and customer agreed. Ran snake and got stoppage cleared afterwards reconnected drain and retested. Now kitchen sink is draining as it should and no leaks were present this time. Cleaned up work area. Chen plumbing doesn’t warranty drain cleaning.
Tucker, GA 30084
Tim C.
Tim C. Checked in
Tankless water heater
Tucker, GA 30084
Snake the kitchen sink line , new p trap installed
Snake the kitchen sink line , new p trap installed
Tim C.
Tim C. Checked in
Snake the kitchen sink line , new p trap installed
Tucker, GA 30084
Review
Charlie Gibson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the five star review, Charlie. We truly appreciate you taking a moment to support our team. We are always here if you need anything.

Review
We had a rusted tub drain that Shane replaced. He did a nice job with the work. He was also very friendly with us and with our young son.
Charlie - Tucker, GA 30084
For this customer, they called us out for a rotten out, wore out tub drain in the guest hallway bathroom, their tub is a cast-iron tub and the old plastic tub drain needed to be replaced due to all the corrosion. I tried to take it off with my inside the pipe nipple extractor however I was unsuccessful at doing that so therefore had to chip away with it with a screwdriver and take it out piece by piece, once I was complete I cleaned out all the debris from the drain line, including old pieces. I shot backed it all out to ensure that there would be no debris lodged in the sewer line, so it would prevent a back up, clean the surface as best as possible following that I re-put the new tub, drain or brass conversion went back with the brush, nickel look cleaned up everything and there’s no further leaks at this time and or issues. The water pressure on the house is at 65 pounds. Perfect pressure. Water heater is from 2019 in good condition.
For this customer, they called us out for a rotten out, wore out tub drain in the guest hallway bathroom, their tub is a cast-iron tub and the old plastic tub drain needed to be replaced due to all the corrosion. I tried to take it off with my inside the pipe nipple extractor however I was unsuccessful at doing that so therefore had to chip away with it with a screwdriver and take it out piece by piece, once I was complete I cleaned out all the debris from the drain line, including old pieces. I shot backed it all out to ensure that there would be no debris lodged in the sewer line, so it would prevent a back up, clean the surface as best as possible following that I re-put the new tub, drain or brass conversion went back with the brush, nickel look cleaned up everything and there’s no further leaks at this time and or issues. The water pressure on the house is at 65 pounds. Perfect pressure. Water heater is from 2019 in good condition.
Shane  S.
Shane S. Checked in
For this customer, they called us out for a rotten out, wore out tub drain in the guest hallway bathroom, their tub is a cast-iron tub and the old plastic tub drain needed to be replaced due to all the corrosion. I tried to take it off with my inside the pipe nipple extractor however I was unsuccessful at doing that so therefore had to chip away with it with a screwdriver and take it out piece by piece, once I was complete I cleaned out all the debris from the drain line, including old pieces. I shot backed it all out to ensure that there would be no debris lodged in the sewer line, so it would prevent a back up, clean the surface as best as possible following that I re-put the new tub, drain or brass conversion went back with the brush, nickel look cleaned up everything and there’s no further leaks at this time and or issues. The water pressure on the house is at 65 pounds. Perfect pressure. Water heater is from 2019 in good condition.
Tucker, GA 30084
Leak search found a leak from shower pan / tile , recommend reliable for further repair
Leak search found a leak from shower pan / tile , recommend reliable for further repair
Tim C.
Tim C. Checked in
Leak search found a leak from shower pan / tile , recommend reliable for further repair
Tucker, GA 30084
Emergency plumbing service, replaced a commercial 100 gallons 199,000 btu gas water heater for the restaurant
Emergency plumbing service, replaced a commercial 100 gallons 199,000 btu gas water heater for the restaurant
Tim C.
Tim C. Checked in
Emergency plumbing service, replaced a commercial 100 gallons 199,000 btu gas water heater for the restaurant
Tucker, GA 30084
Review
Awesome service, Thank you Shane
Eddie Stephens - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Eddie! We appreciate it and are glad you had a great experience with us.

For this job, we were called out to give an estimate on installing a new 40 gallon water heater. The customer had one from 2007 that needed to be replaced because I was leaking from the bottom but it turns out it was split from the back my first immediate thought maybe the pressure was high however the pressure is at 60 pounds of pressure so more than likely it was just end of life for the heater so what I recommended is that we go ahead and replace it with a brand new 50 gallon heater without the stand and put a pan in Install a new gas flexible line rather than the soft K copper in addition to that installed a new thermal expansion tank with the bracket to support it at the front of the water heater added all the necessary, pro press, connections, and pipe once installed there are no leaks of gas and or water tested the gas with bubbles and to ensure that there’s no water leaks, ran my hand across every single fitting to ensure that there’s nothing leaking at this time. There is no f
For this job, we were called out to give an estimate on installing a new 40 gallon water heater. The customer had one from 2007 that needed to be replaced because I was leaking from the bottom but it turns out it was split from the back my first immediate thought maybe the pressure was high however the pressure is at 60 pounds of pressure so more than likely it was just end of life for the heater so what I recommended is that we go ahead and replace it with a brand new 50 gallon heater without the stand and put a pan in Install a new gas flexible line rather than the soft K copper in addition to that installed a new thermal expansion tank with the bracket to support it at the front of the water heater added all the necessary, pro press, connections, and pipe once installed there are no leaks of gas and or water tested the gas with bubbles and to ensure that there’s no water leaks, ran my hand across every single fitting to ensure that there’s nothing leaking at this time. There is no f
Shane  S.
Shane S. Checked in
For this job, we were called out to give an estimate on installing a new 40 gallon water heater. The customer had one from 2007 that needed to be replaced because I was leaking from the bottom but it turns out it was split from the back my first immediate thought maybe the pressure was high however the pressure is at 60 pounds of pressure so more than likely it was just end of life for the heater so what I recommended is that we go ahead and replace it with a brand new 50 gallon heater without the stand and put a pan in Install a new gas flexible line rather than the soft K copper in addition to that installed a new thermal expansion tank with the bracket to support it at the front of the water heater added all the necessary, pro press, connections, and pipe once installed there are no leaks of gas and or water tested the gas with bubbles and to ensure that there’s no water leaks, ran my hand across every single fitting to ensure that there’s nothing leaking at this time. There is no f
Tucker, GA 30084
Tim C.
Tim C. Checked in
No issues today , told customer wait a week or two to call us back if any issues
Tucker, GA 30084
Tim C.
Tim C. Checked in
Toilet is working fine , no charge
Tucker, GA 30084
Tim C.
Tim C. Checked in
Replaced a faulty Meon 1222 cartridge
Tucker, GA 30084
Review
Every detail attended to. Thanks fellas.
Home Creations, LLC. - Tucker, GA 30084
Customer had a leaking kitchen faucet and a sink in the kitchen that wasn’t sealed or mounted at all. Made customer aware that I can replace the faucet, and will make an attempt to reseal the sink. But there are no undermount brackets, and the cutout is almost the same size as the sink top. Due to these factors the resealing of the sink may not stay long or even short term. If there are further issues with the sink, a countertop company will need to mount it properly. Tested all work to ensure proper function and no leaks. None were found. Customer will need to let the sink dry for 24-48 hours to fully set.
Customer had a leaking kitchen faucet and a sink in the kitchen that wasn’t sealed or mounted at all. Made customer aware that I can replace the faucet, and will make an attempt to reseal the sink. But there are no undermount brackets, and the cutout is almost the same size as the sink top. Due to these factors the resealing of the sink may not stay long or even short term. If there are further issues with the sink, a countertop company will need to mount it properly. Tested all work to ensure proper function and no leaks. None were found. Customer will need to let the sink dry for 24-48 hours to fully set.
Cody B.
Cody B. Checked in
Customer had a leaking kitchen faucet and a sink in the kitchen that wasn’t sealed or mounted at all. Made customer aware that I can replace the faucet, and will make an attempt to reseal the sink. But there are no undermount brackets, and the cutout is almost the same size as the sink top. Due to these factors the resealing of the sink may not stay long or even short term. If there are further issues with the sink, a countertop company will need to mount it properly. Tested all work to ensure proper function and no leaks. None were found. Customer will need to let the sink dry for 24-48 hours to fully set.
Tucker, GA 30084
Review
I had a clog in the kitchen drain line which I isolated to an old 3" pipe. I asked Chen to snake the pipe to break the clog. After accommodating the re-schedule to clear the clog, Tim arrived and insisted to replace the drain pipe, then snake it and replace the perfectly good disposal. $3800. When I asked him to just snake the pipe to clear it, he refused and said I should do it myself or find another plumber. Ridiculous. The next day I DID clear it myself with water pressure and tightened the seal on the disposal. Now all is fine. Tim didn't want to do a simple job for a lower price. This is the second time he has recommended much more expensive work. Last time it was $2500 for digging up pipes when a snake clean out worked fine for $500. I won't use him again.
Dale - Tucker, GA 30084
Customer wanted tank water heater flushed as a part of membership program. Also minor adjustment to valve box height located in yard. Drained tank. Allowed water to flush through tank for 5-10mins with drain open. Redrained then filled tank.
Customer wanted tank water heater flushed as a part of membership program. Also minor adjustment to valve box height located in yard. Drained tank. Allowed water to flush through tank for 5-10mins with drain open. Redrained then filled tank.
Cody A.
Cody A. Checked in
Customer wanted tank water heater flushed as a part of membership program. Also minor adjustment to valve box height located in yard. Drained tank. Allowed water to flush through tank for 5-10mins with drain open. Redrained then filled tank.
Tucker, GA 30084
Description of service:
Price is to flush tankless unit. Due to age and lack of service history it is ill advised to flush this unit. This flush carries no warranty if the flush causes leaks. Any leaks that occurs during or after the time of flushing will need additional repairs or replacement. 

Customer stated the water heater had stopped heating fully on some occasions and wasn’t producing fully hot water. Inspected the unit. Determined it was from 2009 and had no service history. Gave customer option to flush as a first step or replace. Customer opted to flush as a first step. Made customer aware that due to age and lack of service history that replacement is recommended and flushing carries certain risks. Customer understood and consented to the flush after the risks of flushing were explained. If any further issues occur with the unit replacement will be necessary. House pressure T 75 psi.
Description of service:
Price is to flush tankless unit. Due to age and lack of service history it is ill advised to flush this unit. This flush carries no warranty if the flush causes leaks. Any leaks that occurs during or after the time of flushing will need additional repairs or replacement. 

Customer stated the water heater had stopped heating fully on some occasions and wasn’t producing fully hot water. Inspected the unit. Determined it was from 2009 and had no service history. Gave customer option to flush as a first step or replace. Customer opted to flush as a first step. Made customer aware that due to age and lack of service history that replacement is recommended and flushing carries certain risks. Customer understood and consented to the flush after the risks of flushing were explained. If any further issues occur with the unit replacement will be necessary. House pressure T 75 psi.
Cody B.
Cody B. Checked in
Description of service: Price is to flush tankless unit. Due to age and lack of service history it is ill advised to flush this unit. This flush carries no warranty if the flush causes leaks. Any leaks that occurs during or after the time of flushing will need additional repairs or replacement. Customer stated the water heater had stopped heating fully on some occasions and wasn’t producing fully hot water. Inspected the unit. Determined it was from 2009 and had no service history. Gave customer option to flush as a first step or replace. Customer opted to flush as a first step. Made customer aware that due to age and lack of service history that replacement is recommended and flushing carries certain risks. Customer understood and consented to the flush after the risks of flushing were explained. If any further issues occur with the unit replacement will be necessary. House pressure T 75 psi.
Tucker, GA 30084
Review
Cody did a great and thorough job checking out the issue and explaining what could be happening and how to fix it .
Zeyna - Tucker, GA 30084
Customer wants to wait for decision. Gave options to clear and check line. System is not currently backed up. Explain to customer that system is subject to change.
Customer wants to wait for decision. Gave options to clear and check line. System is not currently backed up. Explain to customer that system is subject to change.
Cody A.
Cody A. Checked in
Customer wants to wait for decision. Gave options to clear and check line. System is not currently backed up. Explain to customer that system is subject to change.
Tucker, GA 30084
Customer will call back will decision for work.
Customer will call back will decision for work.
Cody A.
Cody A. Checked in
Customer will call back will decision for work.
Tucker, GA 30084
Tim C.
Tim C. Checked in
Remove shower drain test cap
Tucker, GA 30084
Provided customer with estimate.
Provided customer with estimate.
Tim C.
Tim C. Checked in
Provided customer with estimate.
Tucker, GA 30084
Call for dripping shower.

Arrived and found hot side stem and seat has failed, allowing water to drip through spout. Three handle valve has mismatched stems and work from older valve and repairs. Unable to identify and locate replacement stems, and will return with three handle valve.

Trim does not match valve. Diverter seals, but doesn’t function. Evidence of drips through stem housing. I believe these have been replaced with similar but incorrect parts, and by replacing them we would be doing a disservice to the customer by knowingly installing components that are likely to fail or not function. Replacement is the best option in this instance.
Call for dripping shower.

Arrived and found hot side stem and seat has failed, allowing water to drip through spout. Three handle valve has mismatched stems and work from older valve and repairs. Unable to identify and locate replacement stems, and will return with three handle valve.

Trim does not match valve. Diverter seals, but doesn’t function. Evidence of drips through stem housing. I believe these have been replaced with similar but incorrect parts, and by replacing them we would be doing a disservice to the customer by knowingly installing components that are likely to fail or not function. Replacement is the best option in this instance.
Shawn B.
Shawn B. Checked in
Call for dripping shower. Arrived and found hot side stem and seat has failed, allowing water to drip through spout. Three handle valve has mismatched stems and work from older valve and repairs. Unable to identify and locate replacement stems, and will return with three handle valve. Trim does not match valve. Diverter seals, but doesn’t function. Evidence of drips through stem housing. I believe these have been replaced with similar but incorrect parts, and by replacing them we would be doing a disservice to the customer by knowingly installing components that are likely to fail or not function. Replacement is the best option in this instance.
Tucker, GA 30084
Tucker, GA - Customer has a tub running on main floor bathroom from the cold side. Informed customer due to age and condition of the three handle valves, repair can’t be done safely or confidently. Gave pricing to provide and install and oil rubbed bronze valve with cover plate in a matching finish. Customer will call to schedule after the holidays/new year. Wasn’t able to get an accurate pressure reading due to the severity of the water running.
Cody B.
Cody B. Checked in
Customer has a tub running on main floor bathroom from the cold side. Informed customer due to age and condition of the three handle valves, repair can’t be done safely or confidently. Gave pricing to provide and install and oil rubbed bronze valve with cover plate in a matching finish. Customer will call to schedule after the holidays/new year. Wasn’t able to get an accurate pressure reading due to the severity of the water running.
Tucker, GA 30084
Review
Very professional, friendly, pleasant service! Ask for Shane, he's a sweetheart!
Michele Monti - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the kind review, Michele. We are glad to hear you had a pleasant experience and that Shane took great care of you. We truly appreciate the recommendation.

Review
Shane was so kind, competent and professional. He provided estimates for a few things that could be needed and was ok with me just getting one thing done. Such a pleasure to see a man who loves his job and moves in the world in that mindset.
Michele - Tucker, GA 30084
Review
We loved our experience with Chen plumbing and Cody B. Communication was great our technician arrived at the expected time. I really appreciate how thorough and informative Cody was in ensuring that our problem was fixed!
Katie Patterson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, Katie. We are glad Cody kept you informed, arrived as planned, and made sure everything was handled properly. We really appreciate you choosing Chen Plumbing.

Review
Fast service, clear and timely communication, fair prices, excellent follow through. I'm very satisfied.
Fred - Tucker, GA 30084
Review
Quick and thorough.
LuAnn - Tucker, GA 30084
Review
We had two ADA height toilets put in by Cody with Chen Plumbing. He was very kind in explaining how the work was being done. Cody was careful in cleaning up afterwards and hauled the two toilets away also. We would have him come back if ever we had another plumbing need.
Susan Burch - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, Susan. We are happy to hear Cody took the time to explain the work, treated your home with care, and handled the cleanup for you. We truly appreciate your trust and would be glad to help again anytime.

Review
Quick and efficient
Brandon - Tucker, GA 30084
Review
Shawn did a great job of explaining everything, and did great work for us.
Adam - Tucker, GA 30084
Review
Second time having Cody come out. He's incredibly thorough and honest. I highly recommend him and will specifically ask for him in future projects.
Derek - Tucker, GA 30084
Review
Cody was great, very professional and knowledgeable. The staff I dealt with on the phone were very helpful.
Patricia - Tucker, GA 30084
Review
Lucy Newton - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your 5 star review Lucy!

Review
Great communication, had a small commercial job, had it done that day and advised on some upgrades that were needed.
Tom Burns - Tucker, GA 30084
Response from Chen Plumbing:

Hey Tom, thank you for taking the time to share this. I'm glad we could get your project taken care of quickly and keep you informed about what was needed. We appreciate you trusting us with your commercial work, and we’re always here if you need anything else down the road.

Review
David Dyer - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your review David. We appreciate it.

Review
Great service. Had a small emergency on a weekend with a slow leak in my older home. Shawn came out within an hour and had the tools, equipment, and expertise to knock out the repair. Couldn't be happier!
Gus Campbell - Tucker, GA 30084
Response from Chen Plumbing:

So glad we could respond quickly and get that leak taken care of. It means a lot to hear you’re happy with how everything turned out!

Review
Braulios knowledge of his craft, honesty and general kindness made him a pleasure to have around for the day doing work. I felt very safe with him in my home and truly appreciate his work standards
Modern Classic - Tucker, GA 30084
Response from Chen Plumbing:

We really appreciate the 5 star review! Thank you!

Review
Braulio and his assistant today were great. This was his second visit and he was well informed and made sure I understood all the needed to happen and why. I was very appreciative of his respect for my home with shoe covers and his overall disposition. Thanks Braulio
Brandon - Tucker, GA 30084
Review
Braulio was so kind and appeared very concerned and knowledgeable about resolving the issues I was experiencing. I look forward to him returning this week to finish the job
Brandon - Tucker, GA 30084
Review
Always thorough and great experience.
Ric markle - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your trust and kind words. We’re always happy to help!

Review
Emergency on a Saturday and this guy came through replacing my water line to the meter. So smooth and easy. And he is not a huge corporate company but he is as professional and more thanks Chen Plumbing
Jeremy - Tucker, GA 30084
Review
Excellent service
Rebeca - Tucker, GA 30084
Review
Matthew did a wonderful job repairing the toliet...
Carol Horne - Tucker, GA 30084
Response from Chen Plumbing:

Matthew will be glad to hear that. We’re happy he got your toilet back in working order. Thanks for calling on Chen Plumbing!

Review
Highly recommend Chen Plumbing and the Plumber Cody Butts!!! He was friendly, offered explanations, fast and efficient, and overall the the price was reasonable!! Will definitely use Chen Plumbing again!
Katie - Tucker, GA 30084
Response from Chen Plumbing:

Hey Katie, we’re so glad to hear Cody provided friendly, clear, and efficient service for you. We’ll be here whenever you need us again!

Review
This was my first experience with Chen Plumbing and I have to rave about how awesome Cody Butts was as our technician. Super friendly, explained everything, fast and efficient, and overall the work was very reasonably priced.
Katie - Tucker, GA 30084
Review
Local company, great service.
Emily Reeves - Tucker, GA 30084
Response from Chen Plumbing:

Thank you Emily! We’re glad you had a great experience with our team.

Review
Braulio was fantastic!
Emily - Tucker, GA 30084
Review
Cody A. did a phenomenal job. Very communicative and efficient. He guided us through each step and obviously took his work very seriously. He answered all questions and ensured we felt confident in the work taking place. Our garage space (where the work took place) was left neat and clean as well, which I appreciate so much. I am also grateful to Christian M., who worked with Cody at our house on this project. Both gentlemen did a fantastic job. Chen Plumbing has a great team.
Michelle - Tucker, GA 30084
Review
Great!
Ric - Tucker, GA 30084
Review
Dawson did a great job. Very efficient and completed water heater replacement in timely fashion. Very clear in reviewing shut-off valve, heating levels and pilot light control. Also good product.
Joe - Tucker, GA 30084
Review
Great people and work. Christian did a professional job
William Keppel - Tucker, GA 30084
Response from Chen Plumbing:

William, thank you. We’re glad to hear Christian took great care of you and that you were happy with the work. We appreciate you choosing Chen Plumbing.

Review
The guys were professional and quick in their work
William - Tucker, GA 30084
Review
We've had great experiences with Tim Chen Plumbing in the past. They've grown since we started using them several years ago. I'm glad to say Tim has hired other plumbers who are as thoughtful and thorough as he is. Coby explained what he was going to do, what he found, and what we need to consider and do going forward. I appreciate learning about our system, and it gives me a better appreciation for the plumbers and their work. Thank you, Coby!
Kathy - Tucker, GA 30084
Review
Five star overall, Brylen came out to repair hole in cast iron kitchen sink drain and he suggested also clearing up under sink drain lines, which was done. Looks great! He and the helper cleaned everything up and he presented me with the invoice. Five star overall Five star quality Don’t know about price, I’m not a plumber and I didn’t get other quotes. The office and I had a problem but I think that has been taken care of. The technician needs to be able to print the invoice rather than me trying to read it off an iPad, even on a cloudy day.
Jon - Tucker, GA 30084
Review
Travis was knowledgeable, helpful, and went over all my options. I really appreciate the time and explanations. Wonderful technician!
Brandie - Tucker, GA 30084