Check Out Our Work in Tucker GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Tucker, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Tucker, GA.
Recent Jobs and Reviews in Tucker, GA
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Job Locations and Reviews

Fixed installation problems by another person attempting to install new water heater , water was off at whole building when we arrived , we did new shut off valve, expansion tank , new gas connector and fix HVAC pvc pipe , we had customer turned on the building water and informed customer not responsible for any other unit left water on could cause any damage after water is back on
Matthew was great! So knowledgeable and friendly. We would love to use yall again for any upcoming plumbing needs.

Customers basket strainer had become loose and a couple of slip joints were missing plastic gaskets. Replaced basket strainer on left side of dual sink and fixed a couple of compromise sections on slip joints. Advise customer on electric tankless with no valve kit to flush.

Advise customer on remodel plans for adding additional bathroom and kitchenette and basement area. Tying into sewage. Ejection pump. Gave estimates for phase 1 of remodel project. Tested sewage. Ejection pump to ensure functionality. Advised customer on thermal expansion tank.

Repair of toilet including flush valve

Serviced basement sump pump at Lee residence following recent flooding concerns. Removed pump from pit for thorough inspection. Found partially clogged intake screen and worn impeller. Cleaned all components and tested operation - pumping rate below specifications. Recommended replacement due to age (8+ years) and performance issues. Homeowner approved installation of new Zoeller M63 model with battery backup system. Completed upgrade same day. System now functioning optimally with improved capacity.
We came out to clear tub drain in master bathroom . We then proceeded to do normal water heater pressure check and realized pressure was at 140 psi . Prv didn’t look to old so we had homeowner try to lower pressure but it would not drop so we decided to replace . Pressure is at safe zone now .

Found widespread lavatory faucet leaking into vanity and causing water damage. Service stop valves also leaking. Checked pressure on system to be a safe level. Thermal expansion tank completely full of water and needs to be replaced. Connected customer with reliable restoration. Due to water damage to master bathroom vanity. Gave estimate for necessary work.

Completed estimate given at prior visit.
Returned and removed old washing machine box. Installed new washing machine box and connected to copper lines with pex piping. Removed the old cast and ran new pvc line, AAV, and trap to existing pvc. Tested drain to ensure proper slop and no leaks.

Customer wanted toilet in basement rebuild completely including tank to bowl, fill valve, and shut off valve. Gave customer options and customer only wanted to have fill valve replaced. Removed old fill valve and installed new one. Also installed new supply line. Tested and fill valve was working properly. Cleaned up work area.
Customer had concerns regarding pump noise that was installed in November. Inspected the pump and found it to be functioning normally. Had customer inspect pump with me to determine if that was the noise that was heard. Customer confirmed that wasn’t the noise. The noise is from the tankless going into high fire when the water for the recirculation needs to be heated. Customer had pop up that was leaking. Gave options between replacing with a touch pop up or replacing the washers in the lift arm and fixing the clip that keeps coming off. Tested to ensure proper function and no leaks.
Called at 10:15am with water heater issues. Hunter and his partner arrived by 11:00am. Issue fixed by 12:30pm. Great job!!!
Water heater not firing up upon arrival. Customer stated he tried to relight pilot light but it wouldn’t stay on. Informed customer the gas control valve needs to be replaced. Gave customer estimate to replace control valve. Customer approved estimate. Installed new gas control valve and water heater is now operating as it should be. Tested system, system is fired up and working with no leaks or issues upon departure

Customer had gate valve styled stop valve on main floor leaking for toilet. Shut down water to home. Drain down system and replaced. Replaced toilet supply line as well. Gave estimate for storm drain re-pipe

Replaced a gas water heater with customer supplied

Attempted to repair old tub valve but could not due to excessive corrosion. Replaced valve with new valve and new trim. Tested and verified function of tub/shower with customer.

Replaced shower arm and handheld shower

Advise customer on plumbing needs for dishwasher installation and other issues in home. Gave estimate to customer for necessary work for dishwasher installation and new PRV. Customer will approve and schedule once lined up with dishwasher installers.
Highly recommend the gentlemen that came out to replace the hot water heater were courteous, on time, Professional, answered all our questions, cleaned up after themselves and just did such a great job for a very fair price.
Thank you, Cindy, for your wonderful feedback; it's great to hear that our team provided courteous and professional service. We look forward to helping you again, when the need arises!
The gentleman who came and helped us install a new hot water heater were excellent- professional, very courteous, cleaned up after themselves and answered all of our questions and we’re just so professional! Highly recommend!!
Customer had a 15 year old water heater not producing hot water. Informed customer the tank has reached over max life and would need to be replaced. Gave customer estimate to replace water heater customer approved estimate. Installed new 40 gallon gas water heater. Tested system, system is working with no leaks or issues upon departure
Arrived as scheduled, looked over our drain issue, gave us options, explained fees, gave updates, worked through the challenges, and fixed our issues!

Main line back up , and quoted main sewer line repair/ replacement, tankless water heater , prv
Scoped and cleared blockage on cast iron pipes in basement

Plumbing
For this job, I worked on installing and providing new 40 gallon gas water heater. Also installed new angle stops for hot and cold in the hallway bathroom. Home pressure regulator wasn’t working anymore so we replaced that too. Pressure was at 110 psi.
Great service

Tightened faucet at kitchen sink. Turned down temperature of water heater due to unsafe temperatures. Recommended Recirculation system to address comfort issues with hot water delivery.
Blockage in hall bathroom upon arrival. Customer stated the tub started holding water and the toilet wouldn’t flush. Informed customer I would need to pull toilet and run sewer machine customer approved estimate. Pulled toilet and found line holding water ran sewer machine out 15 feet and cleared blockage. Reset toilet and tested system, system is working and draining with no issues. Went into basement in the drop ceiling and found tub drain with a slow drip. Customer stated he’s going to remove that tub and take it out of the bathroom. The copper threads on the tub waste are broken.
Very pleasant experience. In addition to my plumbing repairs, they got a contracting company out right away to assess the water damage. Five stars in my mind!
Thank you, Jessica, for your wonderful feedback! We're glad we could assist with your plumbing repairs and are here to help if you need us again!
Knowledgable, honest, and reliable!
Customer had a slow draining tub. Pulled hair from tub shoe as a courtesy. Replace Ptrap under lavatory faucet that was unsafely installed. Reworked unsafe venting above heater (pipe wasn’t connected) and installed new thermal expansion tank and bracket. Customer had water damage behind washing machine. Cast iron piping wasn’t connected to the washing machine box properly and was backing up into the wall. Called Reliable Restoration to assess damage.
Quick Service and Nice Folks!
Very courteous and professional team! Outstanding job!!!
They were very good.
Victor did an awesome job of installing my new water heater and pressure regulator. He was friendly and worked fast and efficiently. He seemed very knowledgeable, and answered all of my questions. I would recommend you call Chen Plumbing if you are in need of a plumber.
Victor came out for a plumbing emergency and took care of things properly! He and his helper made sure things were right. It was late on a rainy Friday night and they continued to make sure things were in working order. I will request Victoria next time I call.
Juan Diaz was the plumber that came out to our house. Needless to say, any time you need a plumber to come to your house, you’re probably having a rough day. However, Juan was great to work with and was helpful in working through our unfortunate sewage backup.
Prompt service and no issues!
Chen Plumbing worked with me on the planning of the new sewer line. They also were extremely fast & organized!
Very professional, answered my questions and took the time to explain everything
We recently had the pleasure of working with Tim Chen and Victor and Chen Plumbing, and I can confidently say they exceeded all our expectations. From the initial consultation to the completion of the job, their professionalism, expertise, and attention to detail were second to none. Tim Chen and Victor Jahuey clearly explained the problem, provided a detailed estimate, and offered practical solutions without upselling unnecessary services. Their punctuality was impressive—they arrived right on time and worked diligently until the job was completed. They left the work area spotless, which is a rarity in this industry. It’s evident they take great pride in their work and value their customers. What truly stood out was their friendliness and willingness to answer my questions. They made sure I understood how to maintain the system and avoid future issues. I would highly recommend Chen Plumbing to anyone in need of reliable and skilled plumbing services. They are a trustworthy professional who delivers outstanding results. I’ll definitely be reaching out to them for any future plumbing needs!
Juan from Chen Plumbing did a great job installing a new water heater and fixing the shut off valve for our front faucet. He was very pleasant, communicated well, made sure we were satisfied with his work, and patiently answered any questions we had. There were a few challenges with our existing set up but he handled them efficiently and professionally. The best part was that the price was much lower than the 2 other big name companies we received a quote from. Overall, it was a great experience and we highly recommend Chen Plumbing - and Juan. If we ever have a plumbing need in the future, we will be sure to call Chen Plumbing.
Thank you, Barbara, for your wonderful feedback about Juan and your experience with Chen Plumbing; we're glad to hear that he provided excellent service and handled the challenges effectively. We appreciate your recommendation and look forward to assisting you with any future plumbing needs!
Juan, with Chen Plumbing, did a great job installing our new water heater (including bringing it up to current code) and fixing our front faucet cut off valve. He was pleasant, communicated well, patiently answered all our questions, went over everything he did, and made sure we were satisfied with the results (which we were). Very efficient and professional. The area was totally cleaned up, no leftover debris of any kind. It was a very smooth experience and the price was much less than 2 other big name service providers I had gotten quotes from. Will use Chen Plumbing for any future needs.
Victor knew what needed to be done, and he and his team wasted no time in completing the job! Expert execution!
Juan was patient and knowledgeable and answered all of my questions. He guided me to making the best decision regarding my problem.
Excellent service
We always appreciate the responsiveness and professionalism of the Tim Chen Plumbing team.
Dawson Foster and Josh (last name unknown, a second plumber) were wonderful! Very friendly, polite, hung plastic to keep any debris contained in the work area and worked diligently to get the job done in a timely manner. The work requested was extensive as our kitchen was being relocated in a different room. Additionally, our plumbing was cast iron piping in good condition in the vertical runs, but showing age in the horizontal runs. Dawson replaced the horizontal cast iron with PVC, including P-traps, branching, as well as stubbing pipes through the ceiling into 2nd floor bathrooms. He cut and connected the previous copper piping for the sink and dishwasher in the "old" kitchen, moving them to their new location using brand new copper piping and stainless valves. The dishwasher pipe was moved to the same cabinet location & stubbed out of the floor next to the new sink pipes so both can be connected inside the cabinetry. Additionally, Josh removed the cast iron in the upstairs bathrooms and connected the new PVC piping, which required removing both toilets and reseating them upon completion, as well as replacing the pipes to both sinks. A small replacement was required in the tub. Josh also reworked the pipes in the basement with new copper and PVC as needed. The work we needed was extensive and required 1 1/2 days. We were impressed by how clean Josh and Dawson kept the work sites throughout their time here and by how professional/knowledgable they were about what was needed to get the job completed. Additionally, they left all work areas neat and orderly with all tools placed out of the way over night. Except for the new pipes left, we'd never have known they were here. Extremely satisfied and would 100% recommend Chen Plumbing, Dawson & Josh, for having everything that we value when hiring out a service: excellent work completed in a professional manner by truly good people.
Hey Rachel, thank you so much for sharing your experience with Chen Plumbing and for taking the time to recognize Dawson Foster and Josh’s hard work and professionalism. It’s wonderful to hear how thorough and meticulous they were, from keeping the workspace clean and organized to delivering exceptional results on such an extensive project. Relocating a kitchen and replacing aged cast iron piping is no small task, but it sounds like Dawson and Josh handled it with great care and expertise. We’re glad to know that their polite demeanor, attention to detail, and technical knowledge made the process smooth and left you completely satisfied. Your glowing review reflects their dedication to quality workmanship and customer satisfaction, and it means a lot to us to have earned your trust. Thank you again for recommending Chen Plumbing—we truly value your feedback and look forward to serving you again if the need arises!
Efficient and Great Communication
All around great service! Simply put, the Chen team did a great job helping me with a water heater issue. Definitely recommend.
Thank you for sharing your experience! It’s fantastic to know the team delivered great service and resolved your water heater issue. Your recommendation is truly appreciated!
We discovered a drip in our intake to the house on Sunday night at 8:30PM. We filled out their online form, heard back within 5 minutes, and two plumbers were here barely 12 hours later. They immediately diagnosed the problem, then also identified two follow-on problems to fix and one error made by the original builders of the home. They were here 5.5 hours and fixed all four issues fantastically. But what really sets them apart is that I casually mentioned a couple little things that have bothered me (a faucet that wasn't installed correctly, an outdoor spigot that leaks): they fixed those as well, without asking and without charging, just because.
Wow, thank you for sharing this! It means a lot to hear that our team could tackle everything so thoroughly and even go the extra mile for those little fixes. We always aim to leave things better than we found them, and it's awesome to know that effort made a difference for you. If anything else ever comes up, don’t hesitate to let us know!
Juan Diaz did an outstanding job. They correctly plumbed - in the dishwasher and installed it. He also recommended replacing the PVC pipe for my refrigerator water with a copper pipe. I highly recommend Juan and Chen Plumbing.
Hey Peter, thank you for sharing your experience! We're glad Juan's expertise and recommendations made a positive difference with your installation. Your recommendation means a lot to us, and we’re grateful for the opportunity to help!
Cody was great assistance and got the job done fast. Would recommend!
Hunter is a very personable young man, and very professional.
Hunter was wonderful! He's been out to help us twice in two weeks for multiple fixes. Highly recommend Hunter and Chen Plumbing,