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Plumbers in Tucker, GA

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24/7 Emergency Plumbing in Tucker, GA You Can Rely On

When plumbing issues strike, you need a reliable team ready to act fast. Chen Plumbing proudly provides complete plumbing services to homeowners and businesses in Tucker, GA. From minor repairs to major installations, our licensed plumbers deliver expert solutions with a focus on quality, safety, and customer care. We’re available 24/7 for emergency plumbing services in Tucker—so you’ll never have to face a burst pipe, sewer backup, or water heater failure alone.

Call us today 678-621-6363 or contact us online to schedule your service today.

Emergency Plumbing Services in Tucker, GA

Plumbing problems don’t follow a schedule. That’s why Chen Plumbing offers around-the-clock emergency repair. Whether it’s a late-night leak, overflowing toilet, or sudden loss of hot water, our team arrives quickly with the tools and expertise to restore comfort and prevent further damage.

General Plumbing Repairs

No job is too small or complex for our technicians. We handle all types of plumbing repairs in Tucker, including:

  • Leak detection and repair
  • Pipe replacement
  • Water pressure problems
  • Fixture repairs (sinks, faucets, showers, toilets)
  • Garbage disposal repairs

Water Heater Services

Hot water is essential for daily living. Chen Plumbing provides traditional and tankless water heater services in Tucker, GA:

  • Installation and replacement of gas, electric, and tankless units
  • Routine maintenance and flushing
  • Emergency repairs when your water runs cold
  • Disposal of old units upon request

We are Navien-certified for tankless installation and also service brands like Rinnai and Rheem.

Sewer & Clogged Drain Services

Clogged drains and damaged sewer lines can cause costly problems if left untreated. At Chen Plumbing, our sewer and drain experts in Tucker, GA use advanced technology and proven methods to keep your plumbing system flowing smoothly. From preventative maintenance to emergency repairs, we deliver reliable solutions that protect your home and property.

Hydro/Water Jetting

For stubborn blockages that won’t clear with traditional snaking, our hydro jetting service uses high-pressure water to blast away grease, tree roots, and debris. This method restores your pipes to near-original condition without harsh chemicals.

Camera Inspections

Our plumbing camera inspections allow us to see inside your sewer lines without digging. By pinpointing cracks, root intrusions, or collapsed sections, we can recommend the most effective repair with minimal disruption to your yard.

Sewer Line Repair & Replacement

Whether it’s a minor repair or a full sewer line replacement, Chen Plumbing offers traditional sewer line solutions in Tucker. Trenchless methods reduce digging, saving time, cost, and landscaping.

Septic to Sewer Conversion

Upgrading from an outdated septic system? Our team specializes in septic-to-sewer conversions, giving Tucker homeowners a modern, low-maintenance plumbing solution that meets city standards.

Routine Drain Cleaning

Slow drains are often the first sign of bigger plumbing issues. We provide routine drain cleaning services to remove buildup before it becomes a major clog, helping prevent backups and water damage.

With Chen Plumbing, you can count on fast response times, advanced tools, and expert service for every sewer or drain concern.

Bathroom & Kitchen Plumbing in Tucker, GA

Looking to upgrade or replace old fixtures? Chen Plumbing provides professional bathroom and kitchen plumbing services in Tucker, GA, handling everything from quick repairs to full replacements. Our licensed plumbers work with precision to make sure your fixtures not only look great but also function reliably for years to come.

We specialize in installation and repair for:

  • Toilets – Efficient, leak-free toilet installs and replacements with proper sealing and secure connections.
  • Showers & Bathtubs – Complete shower installations, valve replacements, and leak prevention for a seamless bathroom upgrade.
  • Faucets & Fixtures – Kitchen and bathroom faucet installations, including modern touchless and water-saving models.
  • Sinks – New sink installations or replacements with proper drain and water line connections.

Our team ensures every fixture is installed securely, meets all code requirements, and operates without hidden leaks or water pressure issues. Whether you’re remodeling your kitchen, upgrading your bathroom, or dealing with a broken faucet, we’ll handle every detail with care.

Plus, if you ever face an urgent issue like a burst pipe under the sink or a leaking toilet, our 24/7 emergency plumbing service in Tucker means help is just a call away.

Why Choose Chen Plumbing in Tucker, GA?

When it comes to finding a trusted plumber in the metro Atlanta area, Chen Plumbing stands apart for our experience, reliability, and customer-first approach. Here’s what makes us the go-to choice for homeowners and businesses:

  • Over 25 Years of Local Experience – Serving the Atlanta area since 1998 with proven expertise in residential and emergency plumbing.
  • Family-Owned and Operated – Three generations of plumbers dedicated to continuing a tradition of honesty, skill, and dependable service.
  • 24/7 Emergency Response – Plumbing problems don’t wait, and neither do we. Our team is on call day or night to handle urgent leaks, clogs, and failures.
  • Certified Experts – Our licensed and insured technicians are trained in advanced plumbing techniques, including Navien-certified tankless water heater installations.
  • Full-Service Plumbing Solutions – From leak detection and water heaters to sewer line repair, drain cleaning, and fixture installation, we handle it all.
  • Upfront, Honest Pricing – No surprises. We provide clear estimates before work begins and back it with integrity in every job.
  • Two-Year Labor Warranty – Peace of mind comes standard with every installation, showing our commitment to long-lasting quality.
  • Customer-Centered Service – We believe every customer deserves respect, clear communication, and solutions tailored to their needs.
  • Community Commitment – As a locally rooted business, we are proud to support our neighbors and contribute to the Atlanta community.

At Chen Plumbing, we don’t just fix problems — we build trust through reliable service, expert solutions, and caring hands.

Check Out Our Work in Tucker, GA

When you need a plumber in Tucker, GA, trust Chen Plumbing for fast, professional service. Whether it’s a midnight emergency or a planned installation, our team is here to help.

Call us now at 678-621-6363 or contact us online to schedule service today.

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Tucker, GA.

Recent Jobs and Reviews in Tucker, GA

Rated 4.9 out of 5 stars based on 139 customer reviews

Customers say: # Sentiment Analysis Summary The reviews reflect an overwhelmingly positive sentiment toward the plumbing service. Customers consistently express high satisfaction with the professionalism, knowledge, and efficiency demonstrated by the service providers. The reviews highlight excellent customer service as a recurring theme, with particular appreciation for clear communication, thorough explanations of issues and solutions, and prompt arrival times. Many customers mention the technicians' honesty and straightforwardness when discussing problems and pricing options. Timeliness is another frequently praised aspect, with numerous mentions of quick response times and efficient completion of work. The overall tone is decidedly positive, with many customers indicating they would use the service again or recommend it to others. There is a strong sense of trust and confidence in the quality of work performed, with several customers noting they have been repeat clients over many years. The professional demeanor and respectfulness of the technicians in customers' homes also stands out as a consistent positive attribute throughout the reviews.

Our Local Reviews by City

Job Locations and Reviews

Tucker, GA - Customer contacted us regarding ground settling in the area of the previously replaced sewer line. The sewer line was replaced as far as beneath the driveway. At this time. The sewer is functioning properly with no flow issues or defects observed. The settling noticed is due to seasonal weather and freeze/thaw soil conditions, which are normal and unavoidable. No sewer repairs are required at this time. Recommendation is to allow the ground to settle naturally and address the final back filling once warmer conditions return.
Braulio C.
Braulio C. Checked in
Customer contacted us regarding ground settling in the area of the previously replaced sewer line. The sewer line was replaced as far as beneath the driveway. At this time. The sewer is functioning properly with no flow issues or defects observed. The settling noticed is due to seasonal weather and freeze/thaw soil conditions, which are normal and unavoidable. No sewer repairs are required at this time. Recommendation is to allow the ground to settle naturally and address the final back filling once warmer conditions return.
Tucker, GA 30084
Fill valve replacement x2 Supply line x2 This customer, we had to replace the fill valves on these Toto Aquilla toilets, so that’s exactly what we did. The reason why we had to replace the fill valves is due to the fact that they would basically burp trying to fill up. So therefore what we had to do is replace the fill valves, but they were really tight spots so we had to take the tanks of the toilets off because they were skirted toilets with very tight access. Replaced the supply lines and the fill valves did not replace the flappers due to the discount as well because the flush valve is one piece once installed there are no leaks. The customer is all set. The water pressure is normal. Did not take a look at the tankless serial number due to where it was in the crawlspace no further leaks or issues.
Fill valve replacement x2 Supply line x2 This customer, we had to replace the fill valves on these Toto Aquilla toilets, so that’s exactly what we did. The reason why we had to replace the fill valves is due to the fact that they would basically burp trying to fill up. So therefore what we had to do is replace the fill valves, but they were really tight spots so we had to take the tanks of the toilets off because they were skirted toilets with very tight access. Replaced the supply lines and the fill valves did not replace the flappers due to the discount as well because the flush valve is one piece once installed there are no leaks. The customer is all set. The water pressure is normal. Did not take a look at the tankless serial number due to where it was in the crawlspace no further leaks or issues.
Shane S.
Shane S. Checked in
Fill valve replacement x2 Supply line x2 This customer, we had to replace the fill valves on these Toto Aquilla toilets, so that’s exactly what we did. The reason why we had to replace the fill valves is due to the fact that they would basically burp trying to fill up. So therefore what we had to do is replace the fill valves, but they were really tight spots so we had to take the tanks of the toilets off because they were skirted toilets with very tight access. Replaced the supply lines and the fill valves did not replace the flappers due to the discount as well because the flush valve is one piece once installed there are no leaks. The customer is all set. The water pressure is normal. Did not take a look at the tankless serial number due to where it was in the crawlspace no further leaks or issues.
Tucker, GA 30084
Review
Professional and courteous.
Sandra - Tucker, GA 30084
Review
Sandra Fortenberry - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Sandra, for taking the time to leave a review! We appreciate your support and look forward to serving you again.

Customer had a water heater that was over 10 years old. Customer expressed interest in replacement proactively. Gave customer a replacement option with and without membership informed customer prior to install the pan would likely not fit in that small space. Customer approved work and I installed a new water heater, shut off, and thermal expansion tank. Re-sloped the vent line and tested all connections to existing water and gas lines to ensure proper function of no leaks. None were found.
Customer had a water heater that was over 10 years old. Customer expressed interest in replacement proactively. Gave customer a replacement option with and without membership informed customer prior to install the pan would likely not fit in that small space. Customer approved work and I installed a new water heater, shut off, and thermal expansion tank. Re-sloped the vent line and tested all connections to existing water and gas lines to ensure proper function of no leaks. None were found.
Cody B.
Cody B. Checked in
Customer had a water heater that was over 10 years old. Customer expressed interest in replacement proactively. Gave customer a replacement option with and without membership informed customer prior to install the pan would likely not fit in that small space. Customer approved work and I installed a new water heater, shut off, and thermal expansion tank. Re-sloped the vent line and tested all connections to existing water and gas lines to ensure proper function of no leaks. None were found.
Tucker, GA 30084
Leak in yard upon arrival. Customer stated dekalb county cut her water off due to a leak. After digging found 1 inch pvc line leaking at a quest fitting. Informed customer we could replace that section of pipe. Gave customer estimate, customer approved estimate. Installed new section of pvc pipe and turned water back on to check for leaks. Found no leaks. No leaks upon departure
Leak in yard upon arrival. Customer stated dekalb county cut her water off due to a leak. After digging found 1 inch pvc line leaking at a quest fitting. Informed customer we could replace that section of pipe. Gave customer estimate, customer approved estimate. Installed new section of pvc pipe and turned water back on to check for leaks. Found no leaks. No leaks upon departure
Chase B.
Chase B. Checked in
Leak in yard upon arrival. Customer stated dekalb county cut her water off due to a leak. After digging found 1 inch pvc line leaking at a quest fitting. Informed customer we could replace that section of pipe. Gave customer estimate, customer approved estimate. Installed new section of pvc pipe and turned water back on to check for leaks. Found no leaks. No leaks upon departure
Tucker, GA 30084
This job came back out to the customers home to reconnect the water heater in the crawlspace because the people doing the encapsulation have finished what they were needing to be done so therefore, I set the water heater back into the pan that connected the water lines, reconnecting the gas line and then reconnecting the vent as well used all proper connections once installed there are no leaks the same way it came out was the same way it was put in. There’s no gas or water leak used three screws per joint on every event connection that was taken off. CUSTOMER’s water pressure is at 60 psi. Set the water heater to the temperature of “a” which is indicating 120°F. No further issues at this time.
This job came back out to the customers home to reconnect the water heater in the crawlspace because the people doing the encapsulation have finished what they were needing to be done so therefore, I set the water heater back into the pan that connected the water lines, reconnecting the gas line and then reconnecting the vent as well used all proper connections once installed there are no leaks the same way it came out was the same way it was put in. There’s no gas or water leak used three screws per joint on every event connection that was taken off. CUSTOMER’s water pressure is at 60 psi. Set the water heater to the temperature of “a” which is indicating 120°F. No further issues at this time.
Shane S.
Shane S. Checked in
This job came back out to the customers home to reconnect the water heater in the crawlspace because the people doing the encapsulation have finished what they were needing to be done so therefore, I set the water heater back into the pan that connected the water lines, reconnecting the gas line and then reconnecting the vent as well used all proper connections once installed there are no leaks the same way it came out was the same way it was put in. There’s no gas or water leak used three screws per joint on every event connection that was taken off. CUSTOMER’s water pressure is at 60 psi. Set the water heater to the temperature of “a” which is indicating 120°F. No further issues at this time.
Tucker, GA 30084
Called out today due to a pipe gushing water in the back yard, causing the back yard to be flooded. After investigation found the temperature and pressure relief line from the water heater to be the culprit. Water heater was 10+ yrs old and the thermal expansion tank had failed on it, so it was decided best to replace the water heater. Installed new Rheem 50 gal electric water heater up to code in a pan, with new properly supported thermal expansion tank and new shutoff valve. Adapted from cpvc to pex an and piped in the new unit. Turned water back on and tested. No issues. Home water pressure is perfect at 60 psi. Safe range is 50-79 psi. 6 yr manufacturer warranty 1 yr labor
Called out today due to a pipe gushing water in the back yard, causing the back yard to be flooded. After investigation found the temperature and pressure relief line from the water heater to be the culprit. Water heater was 10+ yrs old and the thermal expansion tank had failed on it, so it was decided best to replace the water heater. Installed new Rheem 50 gal electric water heater up to code in a pan, with new properly supported thermal expansion tank and new shutoff valve. Adapted from cpvc to pex an and piped in the new unit. Turned water back on and tested. No issues. Home water pressure is perfect at 60 psi. Safe range is 50-79 psi. 6 yr manufacturer warranty 1 yr labor
Brylen W.
Brylen W. Checked in
Called out today due to a pipe gushing water in the back yard, causing the back yard to be flooded. After investigation found the temperature and pressure relief line from the water heater to be the culprit. Water heater was 10+ yrs old and the thermal expansion tank had failed on it, so it was decided best to replace the water heater. Installed new Rheem 50 gal electric water heater up to code in a pan, with new properly supported thermal expansion tank and new shutoff valve. Adapted from cpvc to pex an and piped in the new unit. Turned water back on and tested. No issues. Home water pressure is perfect at 60 psi. Safe range is 50-79 psi. 6 yr manufacturer warranty 1 yr labor
Tucker, GA 30084
Customer had a water heater that had leaked and had water leaking out under the carpet and walls. Recommended Provision to come out and remediate. Customer scheduled them to come out in the morning. Replaced 40 gas with a 50 gas. Installed a new thermals, drip pan, and shutoff. Tested all work to ensure proper function and no leaks. Informed customer that existing vent goes to a chimney. Recommended having an hvac company inspect the venting.
Customer had a water heater that had leaked and had water leaking out under the carpet and walls. Recommended Provision to come out and remediate. Customer scheduled them to come out in the morning. Replaced 40 gas with a 50 gas. Installed a new thermals, drip pan, and shutoff. Tested all work to ensure proper function and no leaks. Informed customer that existing vent goes to a chimney. Recommended having an hvac company inspect the venting.
Cody B.
Cody B. Checked in
Customer had a water heater that had leaked and had water leaking out under the carpet and walls. Recommended Provision to come out and remediate. Customer scheduled them to come out in the morning. Replaced 40 gas with a 50 gas. Installed a new thermals, drip pan, and shutoff. Tested all work to ensure proper function and no leaks. Informed customer that existing vent goes to a chimney. Recommended having an hvac company inspect the venting.
Tucker, GA 30084
For this job, CUSTOMER called us out to do a pull in reset on their water heater in the crawlspace. The customer is having an encapsulated so in order for the people that do the crawlspace they needed it removed in order to properly encapsulate the space so therefore we will come back to reinstall the water heater With the same existing one customer currently has a Bradford white water heater. I disconnected all the necessary components gas, water and the vent, to insure proper removal, once uninstalled there are no leaks used two propress caps to complete the project.
For this job, CUSTOMER called us out to do a pull in reset on their water heater in the crawlspace. The customer is having an encapsulated so in order for the people that do the crawlspace they needed it removed in order to properly encapsulate the space so therefore we will come back to reinstall the water heater With the same existing one customer currently has a Bradford white water heater. I disconnected all the necessary components gas, water and the vent, to insure proper removal, once uninstalled there are no leaks used two propress caps to complete the project.
Shane S.
Shane S. Checked in
For this job, CUSTOMER called us out to do a pull in reset on their water heater in the crawlspace. The customer is having an encapsulated so in order for the people that do the crawlspace they needed it removed in order to properly encapsulate the space so therefore we will come back to reinstall the water heater With the same existing one customer currently has a Bradford white water heater. I disconnected all the necessary components gas, water and the vent, to insure proper removal, once uninstalled there are no leaks used two propress caps to complete the project.
Tucker, GA 30084
Customer needed hot and cold stops as well as diswasher stop installed under the kitchen sink before remodel is complete. Also needed gas line reworked. Brought the new stop out low enough to be able to loop the new gas line once installed. Tested all work extensively to ensure proper function and no leaks. Mistakenly turned off another meter for that half of the complex when his pilot didn’t quickly go out when testing what was thought to be his meter. Called the gas company and determined the meter belonged to unit 3915. The occupant wasn’t home at the time of work to see. If we need to return and relight their water heater as a courtesy they know they can call the office to have me come out. Was unable to check pressure to unit due to water heater location. Prv is for whole building also.
Customer needed hot and cold stops as well as diswasher stop installed under the kitchen sink before remodel is complete. Also needed gas line reworked. Brought the new stop out low enough to be able to loop the new gas line once installed. Tested all work extensively to ensure proper function and no leaks. Mistakenly turned off another meter for that half of the complex when his pilot didn’t quickly go out when testing what was thought to be his meter. Called the gas company and determined the meter belonged to unit 3915. The occupant wasn’t home at the time of work to see. If we need to return and relight their water heater as a courtesy they know they can call the office to have me come out. Was unable to check pressure to unit due to water heater location. Prv is for whole building also.
Cody B.
Cody B. Checked in
Customer needed hot and cold stops as well as diswasher stop installed under the kitchen sink before remodel is complete. Also needed gas line reworked. Brought the new stop out low enough to be able to loop the new gas line once installed. Tested all work extensively to ensure proper function and no leaks. Mistakenly turned off another meter for that half of the complex when his pilot didn’t quickly go out when testing what was thought to be his meter. Called the gas company and determined the meter belonged to unit 3915. The occupant wasn’t home at the time of work to see. If we need to return and relight their water heater as a courtesy they know they can call the office to have me come out. Was unable to check pressure to unit due to water heater location. Prv is for whole building also.
Tucker, GA 30084
Water leak in crawlspace upon arrival. Customer stated he heard water spraying and saw that it was leaking in the crawlspace. After crawling in the crawlspace found 3/4 copper line leaking but no way to access due to how small the crawlspace was. Informed customer we would need to cut the floor above to access it. Gave customer estimate, customer approved estimate. Cut out busted shark bite fitting and replaced that section of copper. Turned water back on to check for leaks. Found no leaks. No leaks upon departure
Water leak in crawlspace upon arrival. Customer stated he heard water spraying and saw that it was leaking in the crawlspace. After crawling in the crawlspace found 3/4 copper line leaking but no way to access due to how small the crawlspace was. Informed customer we would need to cut the floor above to access it. Gave customer estimate, customer approved estimate. Cut out busted shark bite fitting and replaced that section of copper. Turned water back on to check for leaks. Found no leaks. No leaks upon departure
Chase B.
Chase B. Checked in
Water leak in crawlspace upon arrival. Customer stated he heard water spraying and saw that it was leaking in the crawlspace. After crawling in the crawlspace found 3/4 copper line leaking but no way to access due to how small the crawlspace was. Informed customer we would need to cut the floor above to access it. Gave customer estimate, customer approved estimate. Cut out busted shark bite fitting and replaced that section of copper. Turned water back on to check for leaks. Found no leaks. No leaks upon departure
Tucker, GA 30084
Came out for issue with the water heater and for a valve. Homeowner wanted to replace the gate valve to his hose bib as it was not cutting off all the way. Water heater had an undersized gas line, a leaking t&p, and the pilot light was randomly going out. We found the gas flex line was undersized, t&p needed to be replaced, and the vent hood on the water heater was the incorrect one, cause improper combustion in the burner assembly, and choking out the pilot light due to lack of oxygen. Customer elected to just replace the water heater since there were so many problems with it, and we threw the valve replacement for the hose bib in at no cost. Installed new tank and tested to ensure proper function and a leak free install.
Came out for issue with the water heater and for a valve. Homeowner wanted to replace the gate valve to his hose bib as it was not cutting off all the way. Water heater had an undersized gas line, a leaking t&p, and the pilot light was randomly going out. We found the gas flex line was undersized, t&p needed to be replaced, and the vent hood on the water heater was the incorrect one, cause improper combustion in the burner assembly, and choking out the pilot light due to lack of oxygen. Customer elected to just replace the water heater since there were so many problems with it, and we threw the valve replacement for the hose bib in at no cost. Installed new tank and tested to ensure proper function and a leak free install.
Dawson F.
Dawson F. Checked in
Came out for issue with the water heater and for a valve. Homeowner wanted to replace the gate valve to his hose bib as it was not cutting off all the way. Water heater had an undersized gas line, a leaking t&p, and the pilot light was randomly going out. We found the gas flex line was undersized, t&p needed to be replaced, and the vent hood on the water heater was the incorrect one, cause improper combustion in the burner assembly, and choking out the pilot light due to lack of oxygen. Customer elected to just replace the water heater since there were so many problems with it, and we threw the valve replacement for the hose bib in at no cost. Installed new tank and tested to ensure proper function and a leak free install.
Tucker, GA 30084
Review
Dawson was great. Knew immediately what needed to be done. Thoroughly explained what the issue was and how he planned on fixing the problem. We have an older home so repairs aren’t alway easy or straightforward but Dawson was able to resolve the challenges efficiently and with minimal impact. Another good experience with Chen Plumbing. Hoping we don’t need a plumber again anytime soon but, if we do, we will be calling Chen Plumbing.
Barbara - Tucker, GA 30084
Replaced leaking hose bib and shut off on back of house. Resealed the foundation penetration. Left hose bib off and drained as we’re expecting a freeze this weekend.
Replaced leaking hose bib and shut off on back of house. Resealed the foundation penetration. Left hose bib off and drained as we’re expecting a freeze this weekend.
Dawson F.
Dawson F. Checked in
Replaced leaking hose bib and shut off on back of house. Resealed the foundation penetration. Left hose bib off and drained as we’re expecting a freeze this weekend.
Tucker, GA 30084
Review
Greg F Bucci - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Greg, for taking the time to leave a review. Your feedback is appreciated!

Relocated and installed new 3/4 PRV, set to 60 psi. Installed new shut off valve in more accessible location, replaced shut off valve to hose bib. Tested to ensure a leak free install. 1 year warranty on parts and labor.
Relocated and installed new 3/4 PRV, set to 60 psi. Installed new shut off valve in more accessible location, replaced shut off valve to hose bib. Tested to ensure a leak free install. 1 year warranty on parts and labor.
Dawson F.
Dawson F. Checked in
Relocated and installed new 3/4 PRV, set to 60 psi. Installed new shut off valve in more accessible location, replaced shut off valve to hose bib. Tested to ensure a leak free install. 1 year warranty on parts and labor.
Tucker, GA 30084
Review
Cody - Highly Recommend
Derek - Tucker, GA 30084
Returned and installed a new 40 gallon medium electric water heater with a new thermal expansion tank, shutoff, and pan. Ensured unit was producing hot water before departure. After collecting for the water heater and when heading out, noted ice coming from under hose bib insulation capsule. Found front hose bib was frozen. Noted to customer that neither hose bib had an accessible shutoff and the rear hose bib is leaking and building ice on the wall. Replaced both shutoffs in the wall and installed two new hose bibs with pex going through the wall to ensure the piping is more resilient to freezing. Tested all work to ensure proper function and no leaks, none were found. Winterized the hose bibs with the customer present for future winters.
Returned and installed a new 40 gallon medium electric water heater with a new thermal expansion tank, shutoff, and pan. Ensured unit was producing hot water before departure. After collecting for the water heater and when heading out, noted ice coming from under hose bib insulation capsule. Found front hose bib was frozen. Noted to customer that neither hose bib had an accessible shutoff and the rear hose bib is leaking and building ice on the wall. Replaced both shutoffs in the wall and installed two new hose bibs with pex going through the wall to ensure the piping is more resilient to freezing. Tested all work to ensure proper function and no leaks, none were found. Winterized the hose bibs with the customer present for future winters.
Cody B.
Cody B. Checked in
Returned and installed a new 40 gallon medium electric water heater with a new thermal expansion tank, shutoff, and pan. Ensured unit was producing hot water before departure. After collecting for the water heater and when heading out, noted ice coming from under hose bib insulation capsule. Found front hose bib was frozen. Noted to customer that neither hose bib had an accessible shutoff and the rear hose bib is leaking and building ice on the wall. Replaced both shutoffs in the wall and installed two new hose bibs with pex going through the wall to ensure the piping is more resilient to freezing. Tested all work to ensure proper function and no leaks, none were found. Winterized the hose bibs with the customer present for future winters.
Tucker, GA 30084
Tee off at meter and run designated gas line for generator. Gas would need to be shut off for home. Customer stated that they needed a gas line ran to generator. Give customer quote to run designated gas line from meter to generator. Customer agreed so went ahead and shut off gas to home. Took apart at the meter and teed off for half inch line. Ran half inch line and installed shut off. Made connection for generator. Turn gas back on and tested for leaks, and no gas leaks were present at this time. Tested generator and generator was working properly. Cleaned up work area and sprayed rust oleum to protect piping.
Tee off at meter and run designated gas line for generator. Gas would need to be shut off for home. Customer stated that they needed a gas line ran to generator. Give customer quote to run designated gas line from meter to generator. Customer agreed so went ahead and shut off gas to home. Took apart at the meter and teed off for half inch line. Ran half inch line and installed shut off. Made connection for generator. Turn gas back on and tested for leaks, and no gas leaks were present at this time. Tested generator and generator was working properly. Cleaned up work area and sprayed rust oleum to protect piping.
Simeon R.
Simeon R. Checked in
Tee off at meter and run designated gas line for generator. Gas would need to be shut off for home. Customer stated that they needed a gas line ran to generator. Give customer quote to run designated gas line from meter to generator. Customer agreed so went ahead and shut off gas to home. Took apart at the meter and teed off for half inch line. Ran half inch line and installed shut off. Made connection for generator. Turn gas back on and tested for leaks, and no gas leaks were present at this time. Tested generator and generator was working properly. Cleaned up work area and sprayed rust oleum to protect piping.
Tucker, GA 30084
Review
We have had great service each time we have had a problem and needed a plumber. Coby has been so helpful and did great work and never left a mess.
John - Tucker, GA 30084
Returned and installed customer provided, extra tall, 12 inch rough, American Standard Cadet Pro. Per customer request installed the previous toilet seat on the new toilet. Flange was cracked on the right side. Installed a flange spammer as a courtesy. Had noted to customer on the previous trip that the toilet is roughed at 14 inches, but they previously had a 12 inch rough toilet and couldn’t get a 14 inch rough in the model they wanted quickly enough. Tested all work to ensure proper function and no leaks. None were found. Toilet does fill on the slower side. Possible partially closed toilet stop.
Returned and installed customer provided, extra tall, 12 inch rough, American Standard Cadet Pro. Per customer request installed the previous toilet seat on the new toilet. Flange was cracked on the right side. Installed a flange spammer as a courtesy. Had noted to customer on the previous trip that the toilet is roughed at 14 inches, but they previously had a 12 inch rough toilet and couldn’t get a 14 inch rough in the model they wanted quickly enough. Tested all work to ensure proper function and no leaks. None were found. Toilet does fill on the slower side. Possible partially closed toilet stop.
Cody B.
Cody B. Checked in
Returned and installed customer provided, extra tall, 12 inch rough, American Standard Cadet Pro. Per customer request installed the previous toilet seat on the new toilet. Flange was cracked on the right side. Installed a flange spammer as a courtesy. Had noted to customer on the previous trip that the toilet is roughed at 14 inches, but they previously had a 12 inch rough toilet and couldn’t get a 14 inch rough in the model they wanted quickly enough. Tested all work to ensure proper function and no leaks. None were found. Toilet does fill on the slower side. Possible partially closed toilet stop.
Tucker, GA 30084
Fixed gas leak underground, replaced a 50 gal gas water heater today
Fixed gas leak underground, replaced a 50 gal gas water heater today
Tim C.
Tim C. Checked in
Fixed gas leak underground, replaced a 50 gal gas water heater today
Tucker, GA 30084
Review
I cannot say enough how much I appreciate the care and professionalism Tim provided me during this situation at my home. He was wonderful, and even checked on me before he began the work. I will recommend him to everyone with plumbing needs.
Pat - Tucker, GA 30084
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Tim C.
Tim C. Checked in
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Tucker, GA 30084
Broke concrete and dug down to broken cast iron line. Location is near back wall. Removed section of cast iron with crack along the entire length of the bottom. Installed pvc, with added sealant at joints. After repair was complete, we backfilled hole and poured concrete. Thoroughly cleaned site.
Broke concrete and dug down to broken cast iron line. Location is near back wall. Removed section of cast iron with crack along the entire length of the bottom. Installed pvc, with added sealant at joints. After repair was complete, we backfilled hole and poured concrete. Thoroughly cleaned site.
Shawn B.
Shawn B. Checked in
Broke concrete and dug down to broken cast iron line. Location is near back wall. Removed section of cast iron with crack along the entire length of the bottom. Installed pvc, with added sealant at joints. After repair was complete, we backfilled hole and poured concrete. Thoroughly cleaned site.
Tucker, GA 30084
Review
This is he third time Cody Butts has helped us with different plumbing problems. We appreciate the time he took to explain the problems and thorough work he has done once again. Ask for Cody!
John - Tucker, GA 30084
Tucker, GA - Customer had a toilet in the primary bedroom that was backing up. Toilet is over 12 years old and has clogged multiple times in the past week or so. Recommended replacing the toilet due to age. Customer ordered a new toilet and approved work to install when it arrives. Unclogged the toilet as a courtesy since the toilet will be replaced.
Cody B.
Cody B. Checked in
Customer had a toilet in the primary bedroom that was backing up. Toilet is over 12 years old and has clogged multiple times in the past week or so. Recommended replacing the toilet due to age. Customer ordered a new toilet and approved work to install when it arrives. Unclogged the toilet as a courtesy since the toilet will be replaced.
Tucker, GA 30084
Multiple days work , cut concrete inside laundry room , replaced cast iron drain line with pvc for washing machine , new water line and drain from crawl space under the slab to new washing machine box , new hose bib and shut off valve installed as well . Take all the concrete, debris m trash away . Not include fix concrete back
Multiple days work , cut concrete inside laundry room , replaced cast iron drain line with pvc for washing machine , new water line and drain from crawl space under the slab to new washing machine box , new hose bib and shut off valve installed as well . Take all the concrete, debris m trash away . Not include fix concrete back
Tim C.
Tim C. Checked in
Multiple days work , cut concrete inside laundry room , replaced cast iron drain line with pvc for washing machine , new water line and drain from crawl space under the slab to new washing machine box , new hose bib and shut off valve installed as well . Take all the concrete, debris m trash away . Not include fix concrete back
Tucker, GA 30084
Replaced a brush nickel tub lift and turn drain trim
Replaced a brush nickel tub lift and turn drain trim
Tim C.
Tim C. Checked in
Replaced a brush nickel tub lift and turn drain trim
Tucker, GA 30084
Review
No work done today, estimates for various issues. Cody was terrific, has worked on my house before. Cody is great at explaining the scope of work and how it will benefit your houses functions and how to prioritize what needs to be worked on first. Takes time and shows pictures of your plumbing. Thanks!
Karen Grill - Tucker, GA 30084
Response from Chen Plumbing:

We are glad Cody was able to walk you through everything clearly and help you prioritize what makes the most sense for your home! It is great to hear he took the time to explain and show you what was going on. We appreciate your continued trust, Karen.

Customer had concerns about copper piping in the home. Customer wanted to discuss potential Repipe. Didn’t see any concerning areas on any exposed copper lines under the home that were inspected. Recommended a Flo by Moen for early leak detection before doing something like a full repipe first. Also noted a cluster of cast piping that is rusting heavily and needs replacement. Finally left quote for running a dedicated return line from the kitchen to the tankless. Customer inquired into a comfort tee and pump but that setup won’t work correctly with the tankless she had installed. Left customer quotes for all stated work.
Customer had concerns about copper piping in the home. Customer wanted to discuss potential Repipe. Didn’t see any concerning areas on any exposed copper lines under the home that were inspected. Recommended a Flo by Moen for early leak detection before doing something like a full repipe first. Also noted a cluster of cast piping that is rusting heavily and needs replacement. Finally left quote for running a dedicated return line from the kitchen to the tankless. Customer inquired into a comfort tee and pump but that setup won’t work correctly with the tankless she had installed. Left customer quotes for all stated work.
Cody B.
Cody B. Checked in
Customer had concerns about copper piping in the home. Customer wanted to discuss potential Repipe. Didn’t see any concerning areas on any exposed copper lines under the home that were inspected. Recommended a Flo by Moen for early leak detection before doing something like a full repipe first. Also noted a cluster of cast piping that is rusting heavily and needs replacement. Finally left quote for running a dedicated return line from the kitchen to the tankless. Customer inquired into a comfort tee and pump but that setup won’t work correctly with the tankless she had installed. Left customer quotes for all stated work.
Tucker, GA 30084
Customer had an outdated round front toilet that he wanted replaced with an elongated ADA toilet. Provided and installed a new Western ADA elongated toilet. Tested all work to ensure proper function and no leaks. None were found.
Customer had an outdated round front toilet that he wanted replaced with an elongated ADA toilet. Provided and installed a new Western ADA elongated toilet. Tested all work to ensure proper function and no leaks. None were found.
Cody B.
Cody B. Checked in
Customer had an outdated round front toilet that he wanted replaced with an elongated ADA toilet. Provided and installed a new Western ADA elongated toilet. Tested all work to ensure proper function and no leaks. None were found.
Tucker, GA 30084
Tim C.
Tim C. Checked in
Check sewer smell , did some caulk around rubber gasket from pump cord came out
Tucker, GA 30084
Review
Tim was so professional and nice, he made sure I was satisfied with everything and left the area clean. I would definitely recommend and use them again
David - Tucker, GA 30084
Review
Great people, great service.
Susan Cote - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the kind words, Susan. We are so glad you had a great experience with our team. We truly appreciate your support.

Review
Christine Keppler - Tucker, GA 30084
Response from Chen Plumbing:

Christine, thank you so much for the five star review. We really appreciate your support and are always here if you need anything.

Review
Brandi Moore - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the five star review, Brandi. We really appreciate you taking the time to support our team. Please reach out anytime you need us.

Review
Great experience with Chen Plumbing! Chase was kind, thorough and very informative.
Sumon - Tucker, GA 30084
Review
dee besal - Tucker, GA 30084
Response from Chen Plumbing:

Dee, thank you for taking the time to leave a review. We truly appreciate your support and are here if you ever need anything.

Review
I really appreciate Tim Chens prompt reply and concern for my issues.
Pat - Tucker, GA 30084
Review
Great service to fix water leak in kitchen. We had to buy faucet but they came back and installed it the next day. Shane was very professional and explained things well and did a great job.
Cam - Tucker, GA 30084
Review
Very responsive … very pricey solution to replace the whole DWV system (it is needed). I’ll look forward to inspecting the finished product as your firm has great reputation. Thanks again for prompt service call Steve
Steven - Tucker, GA 30084
Review
Charlie Gibson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the five star review, Charlie. We truly appreciate you taking a moment to support our team. We are always here if you need anything.

Review
We had a rusted tub drain that Shane replaced. He did a nice job with the work. He was also very friendly with us and with our young son.
Charlie - Tucker, GA 30084
Review
Awesome service, Thank you Shane
Eddie Stephens - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Eddie! We appreciate it and are glad you had a great experience with us.

Review
Every detail attended to. Thanks fellas.
Home Creations, LLC. - Tucker, GA 30084
Review
I had a clog in the kitchen drain line which I isolated to an old 3" pipe. I asked Chen to snake the pipe to break the clog. After accommodating the re-schedule to clear the clog, Tim arrived and insisted to replace the drain pipe, then snake it and replace the perfectly good disposal. $3800. When I asked him to just snake the pipe to clear it, he refused and said I should do it myself or find another plumber. Ridiculous. The next day I DID clear it myself with water pressure and tightened the seal on the disposal. Now all is fine. Tim didn't want to do a simple job for a lower price. This is the second time he has recommended much more expensive work. Last time it was $2500 for digging up pipes when a snake clean out worked fine for $500. I won't use him again.
Dale - Tucker, GA 30084
Review
Cody did a great and thorough job checking out the issue and explaining what could be happening and how to fix it .
Zeyna - Tucker, GA 30084
Review
Very professional, friendly, pleasant service! Ask for Shane, he's a sweetheart!
Michele Monti - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for the kind review, Michele. We are glad to hear you had a pleasant experience and that Shane took great care of you. We truly appreciate the recommendation.

Review
Shane was so kind, competent and professional. He provided estimates for a few things that could be needed and was ok with me just getting one thing done. Such a pleasure to see a man who loves his job and moves in the world in that mindset.
Michele - Tucker, GA 30084
Review
We loved our experience with Chen plumbing and Cody B. Communication was great our technician arrived at the expected time. I really appreciate how thorough and informative Cody was in ensuring that our problem was fixed!
Katie Patterson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, Katie. We are glad Cody kept you informed, arrived as planned, and made sure everything was handled properly. We really appreciate you choosing Chen Plumbing.

Review
Fast service, clear and timely communication, fair prices, excellent follow through. I'm very satisfied.
Fred - Tucker, GA 30084
Review
Quick and thorough.
LuAnn - Tucker, GA 30084
Review
We had two ADA height toilets put in by Cody with Chen Plumbing. He was very kind in explaining how the work was being done. Cody was careful in cleaning up afterwards and hauled the two toilets away also. We would have him come back if ever we had another plumbing need.
Susan Burch - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, Susan. We are happy to hear Cody took the time to explain the work, treated your home with care, and handled the cleanup for you. We truly appreciate your trust and would be glad to help again anytime.

Review
Quick and efficient
Brandon - Tucker, GA 30084
Review
Shawn did a great job of explaining everything, and did great work for us.
Adam - Tucker, GA 30084
Review
Second time having Cody come out. He's incredibly thorough and honest. I highly recommend him and will specifically ask for him in future projects.
Derek - Tucker, GA 30084
Review
Cody was great, very professional and knowledgeable. The staff I dealt with on the phone were very helpful.
Patricia - Tucker, GA 30084
Review
Lucy Newton - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your 5 star review Lucy!

Review
Great communication, had a small commercial job, had it done that day and advised on some upgrades that were needed.
Tom Burns - Tucker, GA 30084
Response from Chen Plumbing:

Hey Tom, thank you for taking the time to share this. I'm glad we could get your project taken care of quickly and keep you informed about what was needed. We appreciate you trusting us with your commercial work, and we’re always here if you need anything else down the road.

Review
David Dyer - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for your review David. We appreciate it.

Review
Braulio and his assistant today were great. This was his second visit and he was well informed and made sure I understood all the needed to happen and why. I was very appreciative of his respect for my home with shoe covers and his overall disposition. Thanks Braulio
Brandon - Tucker, GA 30084
Review
Braulio was so kind and appeared very concerned and knowledgeable about resolving the issues I was experiencing. I look forward to him returning this week to finish the job
Brandon - Tucker, GA 30084
Review
Emergency on a Saturday and this guy came through replacing my water line to the meter. So smooth and easy. And he is not a huge corporate company but he is as professional and more thanks Chen Plumbing
Jeremy - Tucker, GA 30084