Plumbers in Tucker, GA

We recently had the pleasure of working with Tim Chen and Victor and Chen Plumbing, and I can confidently say they exceeded all our expectations. From the initial consultation to the completion of the job, their professionalism, expertise, and attention to detail were second to none. Tim Chen and Victor Jahuey clearly explained the problem, provided a detailed estimate, and offered practical solutions without upselling unnecessary services. Their punctuality was impressive—they arrived right on time and worked diligently until the job was completed. They left the work area spotless, which is a rarity in this industry. It’s evident they take great pride in their work and value their customers. What truly stood out was their friendliness and willingness to answer my questions. They made sure I understood how to maintain the system and avoid future issues. I would highly recommend Chen Plumbing to anyone in need of reliable and skilled plumbing services. They are a trustworthy professional who delivers outstanding results. I’ll definitely be reaching out to them for any future plumbing needs!

Thorough, polite, friendly, and very professional!

Juan from Chen Plumbing did a great job installing a new water heater and fixing the shut off valve for our front faucet. He was very pleasant, communicated well, made sure we were satisfied with his work, and patiently answered any questions we had. There were a few challenges with our existing set up but he handled them efficiently and professionally. The best part was that the price was much lower than the 2 other big name companies we received a quote from. Overall, it was a great experience and we highly recommend Chen Plumbing - and Juan. If we ever have a plumbing need in the future, we will be sure to call Chen Plumbing.

Juan, with Chen Plumbing, did a great job installing our new water heater (including bringing it up to current code) and fixing our front faucet cut off valve. He was pleasant, communicated well, patiently answered all our questions, went over everything he did, and made sure we were satisfied with the results (which we were). Very efficient and professional. The area was totally cleaned up, no leftover debris of any kind. It was a very smooth experience and the price was much less than 2 other big name service providers I had gotten quotes from. Will use Chen Plumbing for any future needs.

Victor knew what needed to be done, and he and his team wasted no time in completing the job! Expert execution!

Juan was patient and knowledgeable and answered all of my questions. He guided me to making the best decision regarding my problem.

Excellent service

We always appreciate the responsiveness and professionalism of the Tim Chen Plumbing team.

Dawson Foster and Josh (last name unknown, a second plumber) were wonderful! Very friendly, polite, hung plastic to keep any debris contained in the work area and worked diligently to get the job done in a timely manner. The work requested was extensive as our kitchen was being relocated in a different room. Additionally, our plumbing was cast iron piping in good condition in the vertical runs, but showing age in the horizontal runs. Dawson replaced the horizontal cast iron with PVC, including P-traps, branching, as well as stubbing pipes through the ceiling into 2nd floor bathrooms. He cut and connected the previous copper piping for the sink and dishwasher in the "old" kitchen, moving them to their new location using brand new copper piping and stainless valves. The dishwasher pipe was moved to the same cabinet location & stubbed out of the floor next to the new sink pipes so both can be connected inside the cabinetry. Additionally, Josh removed the cast iron in the upstairs bathrooms and connected the new PVC piping, which required removing both toilets and reseating them upon completion, as well as replacing the pipes to both sinks. A small replacement was required in the tub. Josh also reworked the pipes in the basement with new copper and PVC as needed. The work we needed was extensive and required 1 1/2 days. We were impressed by how clean Josh and Dawson kept the work sites throughout their time here and by how professional/knowledgable they were about what was needed to get the job completed. Additionally, they left all work areas neat and orderly with all tools placed out of the way over night. Except for the new pipes left, we'd never have known they were here. Extremely satisfied and would 100% recommend Chen Plumbing, Dawson & Josh, for having everything that we value when hiring out a service: excellent work completed in a professional manner by truly good people.

Efficient and Great Communication

All around great service! Simply put, the Chen team did a great job helping me with a water heater issue. Definitely recommend.

We discovered a drip in our intake to the house on Sunday night at 8:30PM. We filled out their online form, heard back within 5 minutes, and two plumbers were here barely 12 hours later. They immediately diagnosed the problem, then also identified two follow-on problems to fix and one error made by the original builders of the home. They were here 5.5 hours and fixed all four issues fantastically. But what really sets them apart is that I casually mentioned a couple little things that have bothered me (a faucet that wasn't installed correctly, an outdoor spigot that leaks): they fixed those as well, without asking and without charging, just because.

Juan Diaz did an outstanding job. They correctly plumbed - in the dishwasher and installed it. He also recommended replacing the PVC pipe for my refrigerator water with a copper pipe. I highly recommend Juan and Chen Plumbing.

Cody was great assistance and got the job done fast. Would recommend!

Good customer service. Hunter very personable and knowledgeable

Hunter is a very personable young man, and very professional.

Hunter was wonderful! He's been out to help us twice in two weeks for multiple fixes. Highly recommend Hunter and Chen Plumbing,

Job well done. Hunter showed up on short notice, assessed the problem and made the necessary repairs quickly.

He was cards on the table, honest about what might happen detailing upfront, Best case and worst case scenario Responsive time-wise and very kind!!

Very timely response. Friendly plumber. Fair pricing.

Cody was so wonderful! He was professional, courteous, thorough and quite skilled! Thank you Chen Plumbing! Amy L.

Cody was incredible. He came out and gave an honest assessment of my issue and intentionally and thoroughly explained the best solutions. Couldnt recommend Cody and Chen Plumbing enough!

Cody was great and things are working again!

great job!

Cody & crew were considerate and did a wonderful job of replacing a toilet. I'll definitely be asking for him again!

Excellent!

Quick, efficient, courteous. Came in a pinch.

Excellent Service!

Very professional company and they stand by their work and those promise. Thank you. I pray that GOD will bless everyone within this great company!

Arrived on time and swiftly diagnosed the source of the leak, and provided solutions, very knowledgeable.

Would recommend them to friends They were referred by a former plumber

Very knowledgeable and offered options for repairs. Very professional and most of all punctual on time! Overall great experience 😁

Fast and careful. Keep him on your team.

Very professional. Explained everything.

Excellent Service

The service was excelente

Juan provided excellent service.

Juan did a wonderful job installing the fixtures needing replacement in my home. He and his coworker were the first plumbers in all the years I have needed plumbing service that were reliable on time knew what there were doing and kept the area completely clean.