Check Out Our Work in Tucker GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Tucker, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Tucker, GA.
Recent Jobs and Reviews in Tucker, GA
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Job Locations and Reviews

Plumbing

Replaced kitchen sink drain today with bypass

Replaced old glav water line , relocate and installed new Prv and shut off valve , two handle faucer rebuild
Returned to replace cracked copper drain line from the kitchen sink connecting to the main drain line and vent. It was dripping behind the walls and cabinets and as well as into the basement. Replaced drain line with new pvc and cut into existing cast iron as well as install a new pvc sanitary tee. Tested systems and systems are working properly with no leaks or issues

Replaced master bathroom delta shower cartridge. Augered toilet in upstairs guest bathroom.

Pulled toilet to camera line however found line was still stopped up, Due to the amount of turns and sewer, we cut new, clean out in crawlspace,informed customer that next step was to run sewer machine to unclog line and then camera to find underlying issue,found separation in line 65 feet out , could not push camera past that. Left estimates for different options. (Cleaned shower drain as a courtesy)

Plumbing

Left estimate

Replaced two angle stops under kitchen sink and one angle stop in the hall bathroom for the toilet. replaced toilet in hall bath. Tested with no leaks or failures at time of service.

Found waste and overflow leaking from tub. Recommend getting remediation out first to assess, Homeowner will call us back when restoration has done their analysis.
Excellent Service! Thank you!

Furnished and installed 50 gallon tall, electric water heater rework pipes accordingly to accommodate new heater, strap expansion tank to wall per code, could not fit drain pan in area, also left pressure at suitable level, replaced whole house shut off and PRV thoroughly checked for any leaks. Everything is working as intended.

Replaced master bath toilet and 4 inch lavatory faucet. Homeowner wanted to replace instead of repair what was there. Tested with no leaks or failures at time of service.
Travis was friendly and efficient went above and beyond. Excellent job.

Replace three-quarter inch PRV. Replaced approximately 30 feet of quarter inch copper with half inch pecks with shut off valve for refrigerator.

Homeowner was replacing faucet and had removed vanity. found the hot side angle stop was not shutting off completely. Replaced hot and cold angle stops. Since homeowner had the vanity pulled, I installed his new 4 inch lavatory as a courtesy. Pushed vanity back into place and hooked up supply line and drain. tested with no leaks or failures at time of service
Price is to replace stems, diverter, and trim for three handle Gerber tub/shower valve. 5/19/25 Returned and replaced the diverter, hot and cold stems, and trim for the quoted work for the tub/shower at the end of the hallway. Tested all work to ensure proper function and no leaks, caulk needs 24 hours to dry before the tub should be used.
We have a medical situation in our home that needs a lot of time tailored to it; Chen Plumbing was extremely accommodating, working with a narrow window of opportunity to have the work done. Simone was fantastic! On time, friendly, communicative, confident, approachable, patient, professional, focused, conscientious -- just can't say enough good things about our experience with his work and Chen Plumbing!

Install customer provided kitchen faucet. Tested and no leaks were present at this time.
Fantastic service. Professional. Communicated options and very friendly.
Price is to cut drywall and replace pipes for angle stops to bathroom. Will reconnect to the Cpvc and run new pipe out of the wall to new stops. Price doesn’t include drywall repair. That is customer responsibility. 5/14/25 Customer had leaking stops on Cpvc. Cut wall behind bathroom and removed a section of Cpvc. Reworked out of the wall in copper with new escutcheons and stops. Tested work to ensure proper function and no leaks. Made customer aware that due to the nature of Cpvc piping the connection to the pipe isn’t warrantied.
Price is to install customer provided kitchen faucet. Returned and installed customers delta faucet. Connected to existing service stops. Tested to ensure proper function and no leaks. No leaks were found.
Price is to furnish and install a new washing machine box with hammer arrestees and quarter turn valves. Will reconnect to existing copper lines for the water supply and rework pvc lines to allow for proper vertical height for the drain for the washing machine discharge. Will also replace existing fernco coupling in the wall with shielded connection to meet code requirement. May have to cut additional drywall to work new box in properly. Chen Plumbing isn’t responsible for repairs to drywall to access plumbing. If water still back up in the cast after install, will give necessary pricing to clean the cast lines. 5/13/25 Returned and installed a new washing machine box to replace the old box and installed a new Rheem gas valve for customer water heater. The heaters igniter now works properly. Tested all work to ensure proper function and no leaks. None were found. Made customer aware that due to age and condition of cast piping that there is no warranty on the connection to the cast ir

Fixed kitchen sink leak inside wall and back up problem with installed about 65 to 70 feet new 3” pvc from kitchen to basement

Sewer main back up problem fixed with excavator digging and installed clean out outside

Plumbing

Relocate water shut off valve from basement to behind refrigerator and install ice maker box with access panel
This young man was excellent !
Price is to furnish and install new 50 gallon gas water heater with new pan, thermal expansion tank, and shutoff. Will replace hose bib in the back yard and mount to the brick. Remove kitchen faucet cartridge as a courtesy and check to see if the cartridge needs replacement or if debris is blocking. Will cut out lead drain to toilet in craft room and connect to the 4 inch cast tee with a fernco to run new pvc to a new flange and reset the toilet to the new flange. Coupon for 50 from mail promotion applied to the estimate. 5/9/25 Returned and installed a new 50 gallon gas water heater with new pan, shutoff, and thermal. Installed a new rear hose bib and replaced lead drain line for craft room toilet with a new flange. Checked kitchen faucet cartridge for obstructions. Tested all work to ensure proper function and no leaks. None were found. Will return next week when customers faucet they ordered arrives and replace it.

Installed three shut off valves under the sink for kitchen faucet , dishwasher, capped a old drain
Great work and customer service!
Excellent Service
Hunter and Christian were polite, efficient and professional! They diagnosed our problem and explained the issue so I couldnunderstand it and told me what needed to be done. We highly recommend Chen plumbing!
Hey Jenna, thanks for sharing your experience. We’re really glad Hunter and Christian made the process clear and handled things professionally. We really appreciate you choosing Chen Plumbing!
Matthew was great! So knowledgeable and friendly. We would love to use yall again for any upcoming plumbing needs.
Called at 10:15am with water heater issues. Hunter and his partner arrived by 11:00am. Issue fixed by 12:30pm. Great job!!!
Highly recommend the gentlemen that came out to replace the hot water heater were courteous, on time, Professional, answered all our questions, cleaned up after themselves and just did such a great job for a very fair price.
Thank you, Cindy, for your wonderful feedback; it's great to hear that our team provided courteous and professional service. We look forward to helping you again, when the need arises!
The gentleman who came and helped us install a new hot water heater were excellent- professional, very courteous, cleaned up after themselves and answered all of our questions and we’re just so professional! Highly recommend!!
Arrived as scheduled, looked over our drain issue, gave us options, explained fees, gave updates, worked through the challenges, and fixed our issues!
Great service
Very pleasant experience. In addition to my plumbing repairs, they got a contracting company out right away to assess the water damage. Five stars in my mind!
Thank you, Jessica, for your wonderful feedback! We're glad we could assist with your plumbing repairs and are here to help if you need us again!
Knowledgable, honest, and reliable!
Quick Service and Nice Folks!
Very courteous and professional team! Outstanding job!!!
They were very good.
Victor did an awesome job of installing my new water heater and pressure regulator. He was friendly and worked fast and efficiently. He seemed very knowledgeable, and answered all of my questions. I would recommend you call Chen Plumbing if you are in need of a plumber.
Victor came out for a plumbing emergency and took care of things properly! He and his helper made sure things were right. It was late on a rainy Friday night and they continued to make sure things were in working order. I will request Victoria next time I call.
Juan Diaz was the plumber that came out to our house. Needless to say, any time you need a plumber to come to your house, you’re probably having a rough day. However, Juan was great to work with and was helpful in working through our unfortunate sewage backup.
Prompt service and no issues!
Chen Plumbing worked with me on the planning of the new sewer line. They also were extremely fast & organized!
Very professional, answered my questions and took the time to explain everything
We recently had the pleasure of working with Tim Chen and Victor and Chen Plumbing, and I can confidently say they exceeded all our expectations. From the initial consultation to the completion of the job, their professionalism, expertise, and attention to detail were second to none. Tim Chen and Victor Jahuey clearly explained the problem, provided a detailed estimate, and offered practical solutions without upselling unnecessary services. Their punctuality was impressive—they arrived right on time and worked diligently until the job was completed. They left the work area spotless, which is a rarity in this industry. It’s evident they take great pride in their work and value their customers. What truly stood out was their friendliness and willingness to answer my questions. They made sure I understood how to maintain the system and avoid future issues. I would highly recommend Chen Plumbing to anyone in need of reliable and skilled plumbing services. They are a trustworthy professional who delivers outstanding results. I’ll definitely be reaching out to them for any future plumbing needs!
Juan from Chen Plumbing did a great job installing a new water heater and fixing the shut off valve for our front faucet. He was very pleasant, communicated well, made sure we were satisfied with his work, and patiently answered any questions we had. There were a few challenges with our existing set up but he handled them efficiently and professionally. The best part was that the price was much lower than the 2 other big name companies we received a quote from. Overall, it was a great experience and we highly recommend Chen Plumbing - and Juan. If we ever have a plumbing need in the future, we will be sure to call Chen Plumbing.
Thank you, Barbara, for your wonderful feedback about Juan and your experience with Chen Plumbing; we're glad to hear that he provided excellent service and handled the challenges effectively. We appreciate your recommendation and look forward to assisting you with any future plumbing needs!
Juan, with Chen Plumbing, did a great job installing our new water heater (including bringing it up to current code) and fixing our front faucet cut off valve. He was pleasant, communicated well, patiently answered all our questions, went over everything he did, and made sure we were satisfied with the results (which we were). Very efficient and professional. The area was totally cleaned up, no leftover debris of any kind. It was a very smooth experience and the price was much less than 2 other big name service providers I had gotten quotes from. Will use Chen Plumbing for any future needs.
Victor knew what needed to be done, and he and his team wasted no time in completing the job! Expert execution!
Dawson Foster and Josh (last name unknown, a second plumber) were wonderful! Very friendly, polite, hung plastic to keep any debris contained in the work area and worked diligently to get the job done in a timely manner. The work requested was extensive as our kitchen was being relocated in a different room. Additionally, our plumbing was cast iron piping in good condition in the vertical runs, but showing age in the horizontal runs. Dawson replaced the horizontal cast iron with PVC, including P-traps, branching, as well as stubbing pipes through the ceiling into 2nd floor bathrooms. He cut and connected the previous copper piping for the sink and dishwasher in the "old" kitchen, moving them to their new location using brand new copper piping and stainless valves. The dishwasher pipe was moved to the same cabinet location & stubbed out of the floor next to the new sink pipes so both can be connected inside the cabinetry. Additionally, Josh removed the cast iron in the upstairs bathrooms and connected the new PVC piping, which required removing both toilets and reseating them upon completion, as well as replacing the pipes to both sinks. A small replacement was required in the tub. Josh also reworked the pipes in the basement with new copper and PVC as needed. The work we needed was extensive and required 1 1/2 days. We were impressed by how clean Josh and Dawson kept the work sites throughout their time here and by how professional/knowledgable they were about what was needed to get the job completed. Additionally, they left all work areas neat and orderly with all tools placed out of the way over night. Except for the new pipes left, we'd never have known they were here. Extremely satisfied and would 100% recommend Chen Plumbing, Dawson & Josh, for having everything that we value when hiring out a service: excellent work completed in a professional manner by truly good people.
Hey Rachel, thank you so much for sharing your experience with Chen Plumbing and for taking the time to recognize Dawson Foster and Josh’s hard work and professionalism. It’s wonderful to hear how thorough and meticulous they were, from keeping the workspace clean and organized to delivering exceptional results on such an extensive project. Relocating a kitchen and replacing aged cast iron piping is no small task, but it sounds like Dawson and Josh handled it with great care and expertise. We’re glad to know that their polite demeanor, attention to detail, and technical knowledge made the process smooth and left you completely satisfied. Your glowing review reflects their dedication to quality workmanship and customer satisfaction, and it means a lot to us to have earned your trust. Thank you again for recommending Chen Plumbing—we truly value your feedback and look forward to serving you again if the need arises!
All around great service! Simply put, the Chen team did a great job helping me with a water heater issue. Definitely recommend.
Thank you for sharing your experience! It’s fantastic to know the team delivered great service and resolved your water heater issue. Your recommendation is truly appreciated!
We discovered a drip in our intake to the house on Sunday night at 8:30PM. We filled out their online form, heard back within 5 minutes, and two plumbers were here barely 12 hours later. They immediately diagnosed the problem, then also identified two follow-on problems to fix and one error made by the original builders of the home. They were here 5.5 hours and fixed all four issues fantastically. But what really sets them apart is that I casually mentioned a couple little things that have bothered me (a faucet that wasn't installed correctly, an outdoor spigot that leaks): they fixed those as well, without asking and without charging, just because.
Wow, thank you for sharing this! It means a lot to hear that our team could tackle everything so thoroughly and even go the extra mile for those little fixes. We always aim to leave things better than we found them, and it's awesome to know that effort made a difference for you. If anything else ever comes up, don’t hesitate to let us know!