Hose Bibb Not Working? Expert Outdoor Faucet & Spigot Repair Services in Norcross, GA
A dripping outdoor faucet might seem like a minor inconvenience, but over time, it can lead to water waste, foundation damage, and even costly indoor plumbing issues. At Chen Plumbing, we specialize in hose bibb and outdoor spigot repair and replacement for homes and businesses across Norcross, Peachtree Corners, Duluth, and nearby Georgia communities. Whether your spigot froze over the winter, cracked under pressure, or simply won’t shut off, our licensed plumbers can restore it quickly and correctly.
Need fast service? Call 678-621-6363 or contact us online to schedule your hose bibb repair today.

What Is a Hose Bibb & Why Does It Matter?
Also known as an outdoor spigot, garden faucet, or sillcock, a hose bibb is the exterior water fixture used to connect hoses, sprinklers, and pressure washers. It’s essential for watering lawns, washing cars, and maintaining outdoor areas—but because it’s directly exposed to the elements, it’s one of the most failure-prone fixtures in your plumbing system.
In metro Atlanta’s climate, hose bibbs are especially vulnerable to freeze damage in winter, as well as wear from year-round use and sediment buildup in summer.
Hose Bibb & Spigot Repair FAQs
Yes. A slow, constant drip can saturate soil near the home’s footing, leading to erosion or shifting, especially in heavy clay soil like we have in Norcross.
Absolutely. While we don’t get long freezes, a few cold nights a year are enough to cause unprotected spigots to burst. Frost-proof models prevent this.
Most repairs and replacements are done in 30–90 minutes. More complex pipe rerouting may take longer but can usually be completed in a single visit.
Yes! We’ll evaluate your plumbing layout and install new outdoor faucets wherever needed, perfect for gardeners or homeowners upgrading outdoor spaces.
They’re the same thing—both refer to an exterior faucet used to attach hoses or water outdoor spaces. “Hose bibb” is the technical term, while “spigot” or “outdoor faucet” is more commonly used by homeowners.
A vacuum breaker prevents water from flowing backward into your home’s plumbing, which protects your drinking water from contamination. Most modern hose bibbs include one, and they’re often required by code in Georgia.
Yes! If your outdoor faucet has burst or is leaking heavily, we offer same-day and emergency plumbing services across Norcross and surrounding areas. Give us a call 678-621-6363 today!
Common Hose Bibb Problems We Repair
We handle all types of outdoor faucet issues, including:
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Leaking hose bibbs or dripping faucets
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Cracked or burst spigots due to freezing temperatures
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Loose or stripped handles
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Rust, corrosion, or broken washers
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Backflow issues affecting your home’s water supply
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Pipes leaking behind the wall or exterior siding
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Poor water pressure or flow restriction
Our experienced plumbers will assess the condition of the fixture, supply line, and shutoff valve before recommending the most cost-effective repair or full replacement. If you’re noticing water pressure issues or leaks around your outdoor spigot, it may be tied to larger plumbing problems like leak detection or even a sewer line repair.
Our Outdoor Faucet Services in Norcross, GA Include
Hose Bibb Repair
We replace washers, tighten fittings, seal leaks, and test for proper shutoff. This is ideal when the fixture is structurally sound and freeze damage is not present.
Spigot Replacement
If the faucet is cracked, outdated, or unsafe, we remove it and install a new frost-proof, code-compliant hose bibb—typically with a built-in vacuum breaker to prevent contamination.
Pipe and Valve Repairs
Sometimes the problem lies behind the wall or siding. We can safely access the plumbing to repair or replace damaged piping and add interior shutoff valves for winterization.
New Hose Bibb Installations
Want a spigot on another side of the house, in the backyard, or near a garden bed? We’ll install new lines and fixtures with minimal disruption and full code compliance.
Whether you’re dealing with a frozen spigot, corroded pipe, or planning a new outdoor faucet installation, our team ensures every job is completed with care and long-term reliability in mind. For full-service protection, we also offer advanced leak detection to catch hidden issues behind walls or under slabs, sewer line repair and replacement for drainage problems tied to exterior plumbing, and energy-efficient water heater services to keep your home’s plumbing system working seamlessly year-round.
Why Homeowners in Norcross Trust Chen Plumbing
At Chen Plumbing, we’re more than just a local plumbing company—we’re part of the fabric of the Norcross community. As a family-run business with over 25 years of experience, we’ve built our reputation on honest work, dependable service, and true craftsmanship.
We understand the specific plumbing needs of Georgia homes, including the seasonal risks that come with exposed outdoor fixtures like hose bibbs and spigots. When you hire us, you’re getting more than just a repair—you’re getting a team that cares.
Here’s what sets us apart:
- Award-Winning Service – Recognized with Nextdoor’s Neighborhood Favorite Award and an A+ rating from the Better Business Bureau, we take pride in the quality of our work and our customer relationships.
- Freeze-Resistant Solutions – We install frost-proof hose bibbs and indoor shutoff valves designed to handle Georgia’s unpredictable winter cold snaps.
- Custom Outdoor Installations – Whether you’re adding a spigot near a garden, patio, or shed, we offer tailored solutions with minimal disruption to your yard
- Skilled, Licensed Plumbers – Every job is handled by experienced professionals who understand how to fix the problem the right way—safely, quickly, and up to code.
- Locally Based in Norcross – We’re not a franchise. We live and work in the communities we serve, and we treat every home like it’s our own.
- Clear Communication – We believe in educating our clients and offering honest recommendations, not upsells.
- Reliable, Long-Term Fixes – From frost-proof hose bibb upgrades to new spigot installations, we use durable, high-quality parts to keep your plumbing protected.
When you choose Chen Plumbing, you’re not just getting a repair—you’re investing in peace of mind backed by decades of trusted service in Norcross and the surrounding area.
Book Your Outdoor Spigot Service with Chen Plumbing
A worn-out or leaky hose bibb might seem like a small issue—but over time, it can lead to rising water bills, hidden wall or foundation damage, and even mold growth near your home’s exterior. Whether you’re dealing with a frozen spigot that cracked over winter, a stubborn leak that won’t stop dripping, or planning to install a new outdoor faucet in a more convenient location, Chen Plumbing is the trusted local team to call.
Don’t wait for a minor spigot issue to become a major plumbing problem.
Call 678-621-6363 or contact us online to book your hose bibb repair or replacement in Norcross today. We proudly serve homeowners across Norcross, Duluth, Peachtree Corners, and nearby areas.