Check Out Our Work in Stone Mountain GA
Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Stone Mountain, GA and the surrounding areas since 1998!
Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Stone Mountain, GA.
Recent Jobs and Reviews in Stone Mountain, GA
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Job Locations and Reviews
Matthew C.
Customer has leaking hot side on widespread laboratory faucet in master bathroom. Recommended replacement due to age of 18+ years. Customer will attempt to replace faucet by themselves. Psi 50
Stone Mountain, GA 30083
Matthew C.
Customer has been experiencing reoccurring back ups to home. Ran drain camera after pulling toilet and lavatory bathroom on main floor. Line was backed up from beginning. Ran camera approximately 84 feet and located underneath driveway. There is major belly underneath driveway that will need to be replaced. Advise customer to get with septic company to get tank Dug up and pumped. Gave estimate for drain replacement underneath the driveway. No warranty for reset due to broken flange.
Stone Mountain, GA 30087
Hunter B.
Customer had wet stains on ceiling in basement. Informed customer we would need to cut a hole in the ceiling to figure out what is leaking. Customer approved us to cut hole. After cutting hole found 2” cast iron line leaking. Gave customer estimate to cut out cast iron and install pvc customer approved estimate. Installed new fittings and tested system no leaks or issues upon departure
Stone Mountain, GA 30083
Review
Exellent Service
Tim C.
Replaced a leaking 50 gas water heater ,expansion tank
Stone Mountain, GA 30083
Cody B.
Price is to replace gas pipe through the floor. Will cut above floor before new stop and below to pull pipe through floor. Will open ceiling in the great room below and find a viable connection point to run trac pipe through the floor. Let customer know anything removed for drywall or concrete is customer responsibility to put back. 11/5/24 Returned and cut drywall in the living room on main floor. Pipe ran through floor support and was obscured by a sheet metal enclosure. Went from the top and removed packed concrete to expose pipe from above. Replaced with black iron through the floor support and to the new stop. Tested all work and found no additional leaks. Left the union below the floor for the final connection and did threaded connections only where the concreted portion is to adhere to code.
Stone Mountain, GA 30087
Matthew C.
Diagnosed leak from upstairs shower/tub. Replaced basket strainer and p-trap for left side of kitchen sink.
Stone Mountain, GA 30087
Tim C.
Quote job do Friday
Stone Mountain, GA 30087
Juan D.
For this job, I worked on replacing water heater up to code and also replaced bad pressure regulator.
Stone Mountain, GA 30087
Cody B.
Price is to cut out key turn gas valve that feeds fireplace in the master bedroom. Will cut black iron and Megapress new fitting to new stop. Will connect to the soft copper with a flared connection. 11/26/24 Returned and cut out old key turn valve for fireplace. Threaded new black iron into the black iron 90 coming from the floor. Reconnected to threaded pipe running under concrete to fireplace and mega pressed pipe in place. Tested work for leaks and found a leak on megapress fitting. Cut out again and reworked it. Tested all pressurized gas piping above the floor. Found no leaks on work performed with soap. Was getting a gas reading coming from the floor with the electronic detector. Let customer know that pipe passing through floor can’t be tested. So with the gas reading coming from the floor. The pipe needs to be replaced through the floor to ensure safety.
Stone Mountain, GA 30087
Eric T.
Shower valve and tub drain
Stone Mountain, GA 30087
Juan D.
For this job, I worked and providing and installing 50 gallon Rheem electric water heater up to code. Also installed a new pressure regulator for home.
Stone Mountain, GA 30087
Hunter B.
Master bathroom room toilet not shutting off. Customer tried to shut the valve off next to toilet but would not turn off. Gave customer estimate to rebuild toilet and replace shutoff valve. Customer approved estimate. Installed new shut off valve for toilet and rebuilt master bathroom toilet. Tested toilet. Toilet is working with no leaks or issues.
Stone Mountain, GA 30087
Juan D.
For this job, I worked on installing and providing new toilet. Also replaced toilet shut off valve.
Stone Mountain, GA 30087
Juan D.
For this job, I worked on replacing 3 hose bibs and 2 shut off valve for hose bib.
Stone Mountain, GA 30087
Juan D.
For this job, I worked on installing 2 new straight stops for hot side sink.
Stone Mountain, GA 30088
Review
I've dealt with Chen two times...both in 2024. Both plumbers who did the work were excellent craftsmen, and were friendly & interactive. The office staff is easy to reach, and they use the latest technology to communicate with their customers. I think the prices were fair. There was no price gouging going on. If you're looking for a plumber in the north or east parts of metro Atlanta, they are an excellent choice.
Tim C.
Broken hose bib off wall , installed new hose bib fasten to wall and connect pipe inside crawl space
Stone Mountain, GA 30087
Marcos D.
Replaced tankles water heater in basement
Stone Mountain, GA 30087
Juan D.
For this job, I worked on installing customer supplied garbage disposal.
Stone Mountain, GA 30087
Cody B.
Customer wanted things checked around the house to keep things safe and up to date. Checked house pressure at 78 psi and the thermal expansion tank was popped. Customer also had leaking shutoffs for washing machine. Replaced the stops for washing machine, installed a new thermal, and installed a new prv. Tested all work to ensure proper function and no leaks. None were found. House pressure set to 60 psi.
Stone Mountain, GA 30087
I had been used this company for few years. They had great customer service from A to Z. Professional, price friendly and knowledgeable technician Juan Diaz. I highly recommended you.
Response from Chen Plumbing:
Thank you, Lifen, for your kind words and for being a loyal customer; we're glad to hear that you appreciate our service and Juan's expertise!
Juan D.
For this job, I worked on installing new hose bibs. Installed cus
Stone Mountain, GA 30087
Juan D.
For this job, I worked on replacing water service entirely from there meter to the inside of home. Sleeved water line with 2” pvc pipe. Also replaced main shut off and added new pressure regulator. Added a valve for fridge water line.
Stone Mountain, GA 30087
Cody B.
Customer had leak previously in kitchen and was having cabinets redone. Cabinets were already torn out. Replaced cast drain and put in pvc with a new waste arm through the floor to connect to existing pvc. Connected back at the top of the tee with a no hub fitting. Stubbed out the line at 18 inches for standard rough. Lowered it from the existing rough by about 1.5 inches. Cut out caps for water lines below the floor and ran new 3/4 pex line for the hot side and new 1/2 water line for the cold side back through the floor. Noted an old shutoff under the floor in poor condition with a water line in poor condition. Traced the line back behind the refrigerator and found it wasn’t connected. There was no water dispenser or ice tray found in the refrigerator or freezer. Installed a 1/4 inch shutoff below, but didn’t disconnect the abandoned water line due to age and apparent condition. Pricing can be given later to run a water line if the customer wishes. Restored flow to the home and tested
Stone Mountain, GA 30083
Cody B.
Customer had a toilet in half bath by kitchen with rusted seat bolts that were too risky to replace. Replaced the toilet with a new Western toilet. Inspected and flange and found no apparent cracks, but noted to customer that the abs flange wasn’t flush with the floor because it’s a 2 pies flange and the middle was elevated in one side of the flange. If there are any issues with sealing or rocking in the future the flange will need to be replaced. For now put a flanged wax ring and put shims on the opposite side for the toilet to seat properly and sit level without rocking. Flushed toilet multiple times to ensure there were no leaks, none were found. Put a fresh bead of caulk around the toilet and let customer know that the caulk needs 24 hours to dry properly.
Stone Mountain, GA 30087
Juan D.
For this job, I worked on replacing main water service entirely. Added new main shut off in crawlspace.
Stone Mountain, GA 30087
Marcos D.
Damaged cast iron pipe in ceiling . Was cut out and replaced with pvc
Stone Mountain, GA 30088
Review
Had a great experience with Matthew C. today! My guest shower started leaking, and unfortunately my old home has the plumbing behind my shower in a very tricky & inconvenient location. Matthew told me "we'll get it done" and he got it done! He was able to get behind the shower in the least invasive way possible (even though he had to cram himself into a corner to do it) and we were able to avoid having to do major tile work. He fully replaced the shower valve and I have a non-dripping shower in better condition than before the leak even started! Thank you Matthew and Chen Plumbing ⭐️
Review
Terrific experience!
We are so grateful to have Tim Chen plumbing as a local option for repairs. While our need was not an emergency, Tim Chen Plumbing was able to see us the same day we called, identified the problem and proposed a solution. They returned a few days later and made the repairs. Both Eric and Andrew were courteous and professional, leaving the site as clean as they found it. We highly recommend the Tim Chen Plumbing team.
Response from Chen Plumbing:
We are so grateful to have been able to assist you promptly and effectively, Cathy! Thank you for recommending our team.
Cody was on time and very professional. Very informative and completed work in a timely manner.
Response from Chen Plumbing:
We're so glad to hear that Cody provided professional and informative service while completing the work promptly. Thank you for sharing your positive experience with us!
Review
Very personable and fair. Not only did Max and his associate do a great job, when they realize it didn’t take as long as quoted, they gave us a reduced price. I will always use them. This is not the first time.
Response from Chen Plumbing:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Review
Cody was professional and very thorough. High compliments for his excellent service.
Response from Chen Plumbing:
We are pleased to know your experience with us was a good one!
Review
Cody did an amazing job. He fixed the leaking pipe in my basement and fixed the water pressure in my shower. It was for an amazing price and it was done quickly. After he completed the job, he showed me what he fixed and was very professional. 10/10
We had an emergency and our our lawn was being flooded. Cody came out within the hour! He treated our property as if it were his own and was able to save our newly planted sod. We are so very grateful for this five star service.
Response from Chen Plumbing:
Thank you Kimberly! We appreciate it.
Review
On time. Knew exactly what work needed to be done. Very professional.
Review
Chen Plumbing in general was very responsive & prompt in their communication. Cody was very professional and took the time to explain what he was doing & why. Greatly appreciate him fixing our issue!
Review
I like the fact that Mr Chen is so prompt and he’s extremely honest about the job that’s needed and not adding any additional cost!
Response from Chen Plumbing:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Appreciate the excellent service
Review
I’m in the process of selling my house, and has a major gas leak. My realtor referred to me Chen Plumbing. Eric, a technician, was sent out to my house, and he found the leaking gas line was in the crawl space where to pipes were in contact with each other. He made the repair, and I was so impressed with his work, I had him come back out to take care of some plumping issues before I sold the house. He did great work!! The people in the office were also great, and they kept me informed of when the technician was going to be out to do the work. I recommend Chen Plumbing to anyone who needs plumbing work done!
Response from Chen Plumbing:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Dawson was very knowledgable and provided quick and service and kept the area clean. Highly recommend and will use the next time I have an issue.
Response from Chen Plumbing:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Great customer service
Review
Erik fixed our problem and helped us figure out a plan to address another.
Review
On time, professional, and very tidy with tools and supplies. Couldn’t ask for more!
Review
Very good communication and good work.
Review
Tim was in time and very professional. He provide the quote prior to work so I knew the exact cost for the service. He moved water lines and installed a dishwasher