Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided by Chen Plumbing. The positive reviews frequently mention the efficiency, friendliness, and expertise of the technicians, as well as their willingness to explain the work done and answer any questions. Customers also appreciate the promptness, professionalism, and quality of the work performed. Additionally, the positive reviews highlight the cleanliness and tidiness of the work area after the technicians' visits. However, there are a few negative reviews that mention issues with pricing, particularly regarding the markup on a $30 part. There are also some complaints about the length of time taken to complete certain jobs, although these complaints are less frequent than the positive reviews. Overall, the sentiment of the reviews is positive, with a majority of customers expressing satisfaction with the services provided by Chen Plumbing. The positive reviews highlight the efficiency, friendliness, and expertise of the technicians, as well as their willingness to explain the work done and answer any questions. The negative reviews mainly focus on pricing and the length of time taken to complete certain jobs, although these complaints are less frequent than the positive reviews.
Job Locations and Reviews
Dawson was very knowledgeable and polite. He took time with me to explain the problem and possible solutions.
Thanks for sharing this. We're really glad Dawson was able to walk you through everything clearly—he’s a great example of the care we aim to bring to every visit. We appreciate you trusting us and look forward to being here if you need anything down the road.
Highly recommend the gentlemen that came out to replace the hot water heater were courteous, on time, Professional, answered all our questions, cleaned up after themselves and just did such a great job for a very fair price.
Thank you, Cindy, for your wonderful feedback; it's great to hear that our team provided courteous and professional service. We look forward to helping you again, when the need arises!
Braulio and David were fantastic! Fixed my shower clog extremely quickly and very efficiently. Thank you!!
Thank you, Phillip! We're glad Braulio and David could help resolve your shower clog quickly and efficiently. Thank you for choosing Chen!
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