Sewage & Sump Pump Solutions for Your Norcross, GA, Area Home
A reliable sewage or sump pump is essential for protecting your Norcross, GA, area home from water damage and ensuring proper wastewater management. At Chen Plumbing, we provide expert installation, repair, and maintenance services for sewage and sump pumps, keeping your home dry and your plumbing system running smoothly.
Sewage and sump pumps play a crucial role in preventing flooding and ensuring waste is properly removed from your home. Our experienced plumbers specialize in diagnosing issues, providing expert repairs, and installing high-quality pumps tailored to your home’s needs. Call us today at 678-621-6363 .

Our Services Include:
✔ Sewage Pump Installation & Replacement – Ensure your wastewater is efficiently removed with a properly installed sewage pump.
✔ Sump Pump Installation & Replacement – Protect your basement or crawl space from flooding with a reliable sump pump system.
✔ Pump Repair & Maintenance – If your pump is not working correctly, we provide fast, effective repairs to restore function.
✔ Battery Backup Systems – Prevent failures during power outages with a battery backup for your sump pump.
✔ Routine Inspections & Testing – Keep your system in top shape with professional maintenance and inspections.
Signs You Need Sewage or Sump Pump Service
- Basement or crawl space flooding
- Sewage backups or slow drainage
- Unusual noises coming from your pump
- Pump running continuously or failing to turn on
- Foul odors around drains or sump pit
If you’re experiencing any of these issues, prompt attention can help you avoid costly water damage or system failures.
Sump Pump FAQs
We install sump pumps to protect homes from water damage by automatically removing accumulated groundwater from beneath the house. These devices are typically installed in the lowest part of a basement or crawlspace in a specially constructed pit called a sump basin. When groundwater levels rise, particularly during Georgia's heavy spring and summer rains, water flows into this basin. Once the water reaches a certain level, the sump pump activates automatically and pumps the water away from your home's foundation to a designated drainage area or storm drain. This prevents water from seeping into your basement, damaging your foundation, or creating moisture problems that can lead to mold and mildew. In Norcross and surrounding Gwinnett County areas, sump pumps are especially valuable for homes in low-lying areas or properties with histories of moisture issues. They're an essential tool for maintaining a dry basement, preserving structural integrity, and preventing the health problems associated with excess moisture in your home.
We don't consider a sump pump a red flag in Norcross homes—rather, it's often a sign of proactive water management. Given Georgia's substantial annual rainfall and our region's clay soils that don't drain efficiently, many well-maintained homes have sump pumps as preventative measures. A properly installed sump pump system indicates that previous homeowners took steps to protect the property from potential water issues. During home inspections, we recommend focusing on how the system is maintained rather than its mere presence. Check whether the pump is operational, if the basin is properly sized, and whether there's a battery backup for power outages during storms. Ask about the pump's age and service history. In many cases, a home with a well-maintained sump pump may actually present fewer moisture risks than a home without one in our area. Rather than seeing it as a problem, consider it as existing infrastructure that helps protect your investment from water damage common to our Gwinnett County climate.
We strongly advise regular maintenance for sump pumps in Norcross homes. These crucial systems need quarterly inspections at minimum to ensure reliable operation when heavy Georgia rains arrive. Maintenance should include cleaning the pump intake screen and basin to remove debris, silt, and gravel that could clog the system. The float switch requires testing to confirm it moves freely and activates the pump at appropriate water levels. If your system includes a check valve, inspect it for proper operation to prevent water backflow. For battery backup systems, check battery condition and replace them every 2-3 years. We recommend pouring water into the basin to verify the pump cycles correctly during each inspection. During Norcross's rainy season (typically March through July), more frequent checks may be necessary. Professional maintenance should be scheduled annually to assess electrical connections, test alarm systems, and evaluate overall performance. A neglected sump pump can fail when you need it most, potentially resulting in thousands of dollars in water damage to your home.
Why Choose Chen Plumbing?
✔ Experienced & Licensed Plumbers – Decades of expertise in sewage and sump pump services.
✔ Upfront Pricing & Free Estimates – No hidden fees, just honest and transparent service.
✔ Reliable & High-Quality Products – We install durable, efficient pumps from trusted brands.
✔ Customer Satisfaction Guaranteed – We take pride in delivering professional and dependable service.
Schedule Your Sewage or Sump Pump Service Today!
Don’t wait for an emergency—ensure your sewage and sump pumps are in top condition with expert service from Chen Plumbing. Call us today at 678-621-6363 to schedule an appointment and protect your home from water damage.