Neighborhood Favorite
Recognized as a trusted local business, voted by our community for exceptional service and quality.
Voted Best of Gwinnett
Acknowledged as one of Gwinnett’s top service providers, chosen by residents for excellence in plumbing.
Halo Certified Water Quality Expert
Certified experts in improving your water quality, providing solutions tailored to your needs.
Google Guaranteed Company
Proudly verified by Google as a licensed, insured, and pre-screened company you can trust.
Screened and Home Advisor Approved
Thoroughly vetted and approved by Home Advisor for professionalism, integrity, and top-notch service.
Google Rating
4.9
Based on 1106 reviews
Chen Plumbing
4.9
Nate Benzin
00:43 19 Apr 25
Chen came recommended & we see why. Eric went above & beyond with our project. We appreciate his effort, knowledge, skill & honest communication required to accomplish our goals. Thank you
Elyse Jupiter
18:37 18 Apr 25
This has been one of my best experiences working with any kind of home repair services. Simeon was extremely thorough, knowledgeable, skilled, and efficient. Their pricing is extremely competitive. If I need any more plumbing work done, I will definitely call them back.
Sharon Kim
16:36 17 Apr 25
We can't say enough great things about our experience with Cody B! He recently completed a big 4 day project at our house and truly went above and beyond. From start to finish, he was hardworking, incredibly nice, and always made sure to check in and communicate clearly every step of the way.He was fair with pricing, super knowledgeable, and you could tell he genuinely cared about doing the job right and looking out for us. It's rare to find someone who combines professionalism with that level of care and integrity — but he’s the real deal.If you’re looking for someone who knows what they’re doing and treats your home like it’s their own, this is your guy. Can’t recommend him enough. He’s the man!
Daryn Scott-Harper
01:46 17 Apr 25
very happy with Chen Plumbing and i recommend them highly. professional, personable and knowledgeable, and priced fairly as well. thanks for your help Eric, you’re the man!
Travis Norman
16:12 14 Apr 25
Tried to charge me $1700 to replace a $60 valve. Went to Grainger and fixed it myself in 10 minutes.
Vince Pisani
21:07 13 Apr 25
Juan was efficient but thorough and responded in a very timely manner to our call on the weekend. Good work! I will use them in the future for sure.
Laura Deadwyler
04:09 13 Apr 25
A huge thank you to Eric and Louis who worked on our plumbing today! They were polite, professional, knowledgeable, and timely. Also, the appliance repair man came by to fix our washing machine. He said - "Is that Chen Plumbing? They are the only plumbers I will recommend to people. They do a great job." Thank you, Chen Plumbing - especially Eric and Louis!!
Chris Dana
17:38 11 Apr 25
Victor and his crew were amazing!! They were professional, timely and did a great job. I highly recommend them for plumbing work!
JBLYTHE46
00:53 10 Apr 25
I have used Chen Plumbing for sever years. When they finish the job you know it is done properly with great satisfaction.
Don Davidson
00:37 10 Apr 25
On time. Explained what needed to be done. Reasonable prices. Did a great job/ Would highly recommend.
Bob Koch
16:08 09 Apr 25
Great service, price, and responsiveness from Tim! He was very knowledgeable and did a super job on our faucet replacement - definitely recommend!
Remzije
22:23 08 Apr 25
Cody was very knowledgeable and helpful. He took the time to explain to me a multitude of options on how to fix my problem. He was clean, organized, patient, and respectful. I highly recommend Cody to anyone with a plumbing issue.
Amber Hood
20:39 08 Apr 25
Victor was amazing from start to finish . Very professional and was able complete the task within a couple of hours. I highly recommend Chen plumbing and will be using them in the future.
Julia
13:45 06 Apr 25
Chen Plumbing is the best! They are very professional, courteous, and they are willing to come out late Sat night or early Sun morning to fix your emergency plumbing blockage or leakage, at a very reasonable price!! I would not hesitate to recommend them to anyone!
Peggy Dagley
16:25 04 Apr 25
Matthew was diligent in resolving my plumbing issue. I appreciate his excellent service.
Jakelin Rivera
02:03 04 Apr 25
Juan was excellent, will definitely be recommending Juan as well as Chen Plumbing.
Jenna Quigley
18:27 02 Apr 25
Hunter and Christian were polite, efficient and professional! They diagnosed our problem and explained the issue so I couldnunderstand it and told me what needed to be done. We highly recommend Chen plumbing!
Max Wightman
16:47 01 Apr 25
Simeon did a great job replacing my sewage expulsion pump in a very responsive timelineThank youHe also did work on a neighbor's house and was good at explaining Options.
Ashley Blake
14:07 01 Apr 25
Chen Plumbing is nothing but exceptional. Had a leak from a rusted disposal. Hunter and his partner (Im rather terrible with names, so I apologize I cannot name him specifically), our technicians from Chen, replaced our disposal and installed a new kitchen faucet in under 45 minutes. Everything from initial call for scheduling, all the way to the end result, is a 5 star service. I will always recommend Chen Plumbing to anyone needing any work done at home!
Rory Mattheisen
18:55 31 Mar 25
It all start with a leaky spigot (inside of the wall) and ended promptly when Chen arrived.Victor and his crewman did a great job, very quick with the estimate no nonsense. Best of 4 bids by nearly $500. Much higher quality replacement than was originally installed. They did an excellent job of cleaning up after themselves and as any one who has had a plumber in their house knows that is a rare occurrence.If you have plumbing needs I would highly recommend you start with Chen.
Kathryn DeNatale
16:47 29 Mar 25
Braulio was very professional and helpful! While he wasn’t the bearer of great news, he was patient in explaining our situation. He provided services promptly and effectively!
The Waterproof Group
19:56 27 Mar 25
We used Chen Plumbing for the first time on one of our projects are were very impressed. We will be using them again on future projects that require plumbing work and / or knowledge.
L. REED
11:54 27 Mar 25
Tim Chen of Chen Plumbing came to my house within an hour and spent 3 hours unclogging my toilet and tub!!!Chen Plumbing is professional, respectful, and honest. I would definitely call them again when I have plumbing problems!
Annie Tobias
18:02 25 Mar 25
Juan and Chen Plumbing provided excellent service for my bathroom sinks and made recommendations for future that were so helpful. Thank you
John Millsaps
17:25 23 Mar 25
A strange and sudden leak led me to call my very trusted and reliable plumber of many years -- Tim Chen Plumbing. Their professional and efficient technician, Matthew, arrived and did a thorough evaluation, but we could not identify a recurring leak or the source of it. Sometimes mysteries happen! However, he tested my system and both the ten-year-old water tank (due for a replacement) and the valve pressure regulator were on the point of failure. So we replaced both, as well as replaced a triple faucet and fixtures in an upstairs tub that also were way past their shelf life. Matthew's work on all these projects was thorough, methodical, and professional. He was courteous, listened to me and also explained clearly what was happening and why. While I still have a hole in my downstairs ceiling living room and am monitoring the situation for the next few weeks to see if the leak recurs, I am appreciative of his painstaking work to try to identify the leak source. I highly recommend Tim Chen -- not just because of this job, but for the work they have done for me over the past 15-20 years.
Schelly
16:22 20 Mar 25
Dawson was very knowledgeable and polite. He took time with me to explain the problem and possible solutions.
Andrew Alexander
17:22 19 Mar 25
Have been using Chen Plumbing for around ten years. They've handled everything from installing faucets, showers, a tankless water heater to replacing a sewer line in our front yard that a tree root grew through. I would consider Tim, Victor, and their team true subject matter experts and have never had an issue with their work. Thank you for all the years of help, especially when it was urgent!
Carol Ramirez
21:04 18 Mar 25
I have been a customer for decades! Tim Chen never disappoints and Cody is the best!
Lisa Tenney
14:13 15 Mar 25
responded to request for an appointment right awayperformed work in timely manor
Cindy Vet
19:40 13 Mar 25
Highly recommend the gentlemen that came out to replace the hot water heater were courteous, on time, Professional, answered all our questions, cleaned up after themselves and just did such a great job for a very fair price.
Phillip Phan
16:15 13 Mar 25
Braulio and David were fantastic! Fixed my shower clog extremely quickly and very efficiently. Thank you!!
Angelo Monzon
22:14 07 Mar 25
Communicative, professional, helped us understand the issue and resolutions.
M. Martin
21:16 07 Mar 25
Hunter & his partner were there within the estimated arrival time. I showed them the problem & they answered my questions. I went for not only fixing the problem but solving the problem. There was no pressure or up-sale. They were personable & professional. It was expensive but after dealing w/plumbing issues several times in the recent past, I don't think I could have gotten a better deal. Thank you Chen Plumbing.
James Bigwood
12:30 07 Mar 25
Our water heater started leaking the day before we were scheduled to fly out of town for four days. I spoke to Leo at Chen Plumbing at 5:00 PM. Tim was at our house by 6:00 and Victor and Luis had a new heater installed by 9:30. I can't say enough about how helpful and professional everybody was! A great experience!
Jessica
23:04 06 Mar 25
Very pleasant experience. In addition to my plumbing repairs, they got a contracting company out right away to assess the water damage. Five stars in my mind!
Bernadette Fegely
16:46 06 Mar 25
Dawson and his assistant were excellent. They were professional and were able to diagnose and correct the problem I had. Highly recommend them!
Sylvia Chen
20:22 01 Mar 25
My water heater started leaking and Chen Plumbing was at my house within 24 hours to replace it! Braulio was super helpful and I was kept in the loop every step of the way.
Amy Fasula
14:27 01 Mar 25
They were so responsive, professional, and helpful! We were so impressed. We engaged them to replace our main water line on a Friday evening and they had it done by 9am the next morning!
Stephanie Young
21:14 27 Feb 25
Dawson and Chen Plumbing were awesome!! They responded very quickly, provided me options and associated recommendations and were very thorough in their services. Highly recommended!!
Rhonda Mullen
14:09 26 Feb 25
The team from Chen Plumbing did an excellent job of diagnosing and repairing a complicated problem that was 30 years in the making. They will be our forever go-to plumber.
Hugh Suhr
22:32 25 Feb 25
Great experience. Communication by customer service and tech on-site was excellent. Fixed our issue efficiently and effectively. Will use again in the future.
eric toole
22:42 24 Feb 25
Chen Plumbing is THE BEST. They are responsive, knowledgeable, and professional. We have been exceedingly happy with all of our services.
Amanda Devorah Caraballo
23:32 22 Feb 25
They were able to fit me in last minute. For an emergency pipe issue and fix it same day within three or four hours of me calling.
Mike Stevens
23:07 20 Feb 25
Hunter did a great job. I will definitely use Chen Plumbing in the future.
Jack Pham
17:58 20 Feb 25
Juan Diaz was very knowledgeable about what needed to be done and his to do it regarding the kitchen pipe system. He redid the pipe layout and installed a new kitchen faucet. It looks much cleaner.
Megan Wilson
16:21 20 Feb 25
10 out of 10! The Chen Plumbing team were all wonderful to work with from our initial call to service, and their follow up. Eric was so personable & thorough, and a pleasure to work with. We will absolutely give them a call for any future plumbing issues!
Nick Aloisio
18:10 19 Feb 25
Matt Craven was great to work with and helped to quickly get my hot water back on. Prices were reasonable, would definitely work with them again
Maria Halpin
22:25 17 Feb 25
Hunter was informative and helped explain options for our issue. Great overall experience!
Rosemary Keenan
19:56 17 Feb 25
Tim was thorough, professional and quick to respond. Very fair price for a weekend call as well. We will definitely use his company for our plumbing needs!
Derrick Boddie
21:14 14 Feb 25
Tim from Chen Plumbing did a great job on my faucet in my master bathroom
patty heitmuller
15:21 14 Feb 25
Every aspect of Tim Chen Plumbing's business is first class. Excellent response time, communication, and workmanship. Tim and his staff are professional and personable. Highly, highly recommend!!!
Terry Carter
20:10 13 Feb 25
Good plumbers and good customer service. Prices are reasonable. Highly recommend this company for your plumbing repair needs.
Susan Thigpen
17:49 13 Feb 25
Tim Chen is a wonderful plumber and person. He came on short notice to correct the plumbing needed for a brand new dishwasher because the code had changed since our last dishwasher purchase. He discovered some additional issues and corrected them immediately. He is always reliable and thorough.
