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Recent Jobs and Reviews in Marietta, GA

Rated 4.9 out of 5 stars based on 44 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the plumbing service. Customers consistently express appreciation for the professionalism, knowledge, and efficiency demonstrated by the technicians. Recurring themes include prompt response times, with several reviewers noting same-day or even Sunday service, and clear communication throughout the service process. The quality of workmanship is frequently praised, with customers highlighting thorough explanations of procedures, timely completion of repairs, and attention to detail. The company's commitment to customer satisfaction stands out prominently, with mentions of their willingness to make things right when issues arise and their trustworthy recommendations. Reviewers repeatedly describe technicians as friendly, courteous, and patient, creating a stress-free experience. Fair and reasonable pricing is another positive trend, though one reviewer felt costs were slightly steep while still acknowledging top-notch service quality. The family-owned nature of the business and their reliability over multiple service calls earn particular commendation. Overall, the tone is enthusiastically positive, with customers expressing high levels of trust, satisfaction, and willingness to recommend the service to others.

Job Locations and Reviews

No leak , meter not turning
No leak , meter not turning
Tim C.
Tim C. Checked in
No leak , meter not turning
Marietta, GA 30068
Review
Cody is very knowledgable, communicates great, and does excellent work. Would recommend Cody at Chen 10 times out of 10!
Caeden - Marietta, GA 30068
Customer had sewer gas smell. Opened kids restroom vanity and found Aav had gone bad. Replaced Aav to stop sewer gas from escaping.
Customer had sewer gas smell. Opened kids restroom vanity and found Aav had gone bad. Replaced Aav to stop sewer gas from escaping.
Anthony W.
Anthony W. Checked in
Customer had sewer gas smell. Opened kids restroom vanity and found Aav had gone bad. Replaced Aav to stop sewer gas from escaping.
Marietta, GA 30068
Customer needed jetting maintenance for grease lines throughout restaurant. Old manhole lid for grease trap and entered mainline. Also pulled various clean outs throughout restaurant in order to clear lateral lines. Then return to main line to clear again. After jetting ran large volume of water throughout system in order to clear system to check for proper drainage function. Setback cleanout, and cleaned up area of work.  Also cleared gutter on roof and gutters for overhang of drive-through. Informed customer about issues with drainage on overhang.
Customer needed jetting maintenance for grease lines throughout restaurant. Old manhole lid for grease trap and entered mainline. Also pulled various clean outs throughout restaurant in order to clear lateral lines. Then return to main line to clear again. After jetting ran large volume of water throughout system in order to clear system to check for proper drainage function. Setback cleanout, and cleaned up area of work.  Also cleared gutter on roof and gutters for overhang of drive-through. Informed customer about issues with drainage on overhang.
Cody A.
Cody A. Checked in
Customer needed jetting maintenance for grease lines throughout restaurant. Old manhole lid for grease trap and entered mainline. Also pulled various clean outs throughout restaurant in order to clear lateral lines. Then return to main line to clear again. After jetting ran large volume of water throughout system in order to clear system to check for proper drainage function. Setback cleanout, and cleaned up area of work. Also cleared gutter on roof and gutters for overhang of drive-through. Informed customer about issues with drainage on overhang.
Marietta, GA 30068
Review
Shane was awesome! Came out on virtually no notice on a Sunday to diagnose the problem and gave a very fair price!!
Stefan - Marietta, GA 30068
Review
Cody was awesome. Knowledgable, helpful, and provided several resolutions to our problem. Felt it was a little steep in pricing, but the service and quality of work wasn’t top notch.
Jeff - Marietta, GA 30067
Review
Braulio Cobarruvias from Chen plumbing did an excellent job repairing numerous issues at a home I recently purchased. He and his team were knowledgeable and polite. They did not waste time and did a thorough job.
MK - Marietta, GA 30062
Review
Chen Plumbing rescheduled 3 times, and when the technician finally arrived he wasn’t thorough and the estimate provided was extremely high just for a very few minor upgrades. We were rather disappointed.
LK - Marietta, GA 30062