About Us Get a quote Request Service Call Now

Service Areas

Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 816 customer reviews

Customers say: The recent reviews falls into the positive sentiment category. The majority of reviews express satisfaction with the services provided by Chen Plumbing, with compliments directed towards the professionalism, expertise, and courteousness of the technicians. Customers appreciate the prompt response, efficient service, and quality workmanship. Positive reviews also mention reasonable pricing and the overall positive experience with the company. However, a few negative reviews exist, primarily concerning pricing and the perception of higher costs compared to previous experiences. Additionally, some customers express disappointment in not receiving a discussion on toilet height and efficiency during a toilet replacement. Overall, the sentiment is positive, with most customers reporting a satisfactory experience with Chen Plumbing.

Job Locations and Reviews

Review
Grant Peacock III - Tucker, GA 30084
Review
Dawson and his assistant did an excellent job managing my kitchen sink issue. I have an old home with numerous issues and they navigated each new pitfall and busted fitting as they went. They were thorough running the water for a long time and rechecking the crawlspace over and over to make sure there were no more leaks or issues. I'm extremely happy with their service, they didn't rush and truly made it feel like they cared to fix ALL the issues and not "bandaid" anything to rush to the next job. THANK YOU!
Tiffany Herzog - Decatur, GA 30035
Response from Chen Plumbing:

Hey Tiffany, thank you for taking the time to leave this review. We are glad Dawson and his assistant were able to work through everything and make sure the job was done properly. Older homes definitely bring their own surprises, but we’re always happy to take the extra time to get it right. We appreciate you having us out.

Review
These guys are so much better than the thieves at Keep Smiling / Gwinnett plumbing. They quoted me $3000 to replace existing home depot everbilt sewage ejector pump while these guys did the same thing same product and everything for $1500. Dawson really helped and took time and effort to make me understand why the everbilt with tethered float switch was a bad design and even after offsetting the plumbing to give it more room the float switch would probably still fail or get stuck against the basin wall. Dawson installed a Zoeller M264 sewage pump which has a vertical float switch and doesnt need enough room to lift up as tank fills in. Overall, I recommend these guys for any plumbing needs.
Hari Sinha - Lawrenceville, GA 30045
Response from Chen Plumbing:

Hey Hari, thank you for the great review. We’re glad Dawson was able to help and that you had a good experience with us. It’s important to us that customers feel informed and confident about the work being done. We truly appreciate the recommendation and are here if you ever need us again.

Review
Philip Cannon - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you Philip. We really appreciate you taking the time to leave us a great review.

Review
Top notch customer experience.
David White - Atlanta, GA 30328
Response from Chen Plumbing:

Thank you David— we really appreciate that! Glad we could provide a great experience. Don’t hesitate to reach out anytime.

Review
Polite, easy to deal with, extremely responsive, didnt charge me for anything I didnt need. I would recommend to anyone
Ricardo Spicer - Atlanta, GA 30344
Response from Chen Plumbing:

Hey Ricardo, thank you for the recommendation! We’re glad everything went smoothly and that you felt well taken care of. We appreciate your business and are here if you ever need us again.

Review
Great experience from start to finish. Front office and Tech were both great.
Daniel Almond - Atlanta, GA 30340
Response from Chen Plumbing:

Hey Daniel, thank you for the review! Glad to hear both the office and the tech took good care of you. We appreciate you choosing us and are here anytime you need us.

Review
Mr. Braulio was completely professional and transparent about fixing the outside water spigot. He also evaluated and tested the water heater and offered suggestions on improvements. We are very pleased with his work.
Dora Guadalupe Castillo - Atlanta, GA 30329
Response from Chen Plumbing:

Hey Dora, thank you for the feedback. Glad Braulio was able to help with both the spigot and the water heater. We’re pleased to hear you’re happy with the work, and we’re here if anything else comes up.

Review
Excellent service!! Can't recommend these guys highly enough!
Cyndi Carpentieri - Atlanta, GA 30316
Response from Chen Plumbing:

Hey Cyndi, thank you! We really appreciate the recommendation and are glad we could help. Always happy to be of service.

Review
Chen plumbing and Cody specifically did a great job trouble shooting and then fixing my issues. Any time they are needed they come through!
Chuck Schwartz - Stone Mountain, GA 30087
Response from Chen Plumbing:

Hey Chuck, thank you for the review! Glad Cody and the team were able to get everything sorted out for you. We appreciate your continued trust and are always here when you need us.

Review
Braulio and David are soooo conscientious, they are honest, explain things clearly.And Tim Chen is also sooo honest. He doesnt sell anything that the customer doesnt need. I highly recommend Chen plumbing
Cathy Chrismer - Atlanta, GA 30327
Response from Chen Plumbing:

Thank you for the review Cathy. We’re glad Braulio, David, and Tim were able to help. We really appreciate the recommendation and your trust in us.

Review
Travis was excellent. Gave me all my options and did a great job.
Sue Lawrence - Tucker, GA 30084
Response from Chen Plumbing:

Hey Sue, thank you for the review. Glad to hear Travis took good care of you. We appreciate your business and are here if you need us again.

Review
Charmaine Moore - Atlanta, GA 30319
Response from Chen Plumbing:

We really appreciate your support. Always happy to be of service.

Review
Richard Marlar - Tucker, GA 30084
Response from Chen Plumbing:

Thanks so much Richard— we’re grateful for the opportunity to help and are here anytime.

Review
Great company! Came quickly and provided courteous and efficient service! Good people!
brian rosen - Doraville, GA 30340
Response from Chen Plumbing:

Thank you Brian! We’re glad we could get to you quickly and provide the service you needed. We are ready to help when you need us again. Thankyou.

X
Request Service
projectdetailscustomerschedule
Please tell us more about your plumbing concern…
*
Your Contact and Service Location...
*
*
What Day is Convenient For You?
*
What time of day is best for you?
Mornings
Afternoons

If you’d like to schedule an appointment for a date not listed in our online calendar or absolutely need a specific time of arrival, please call or text us at 678-621-6363 .

By pressing Submit I agree to receive phone, email, or text messages from Chen Plumbing to the provided mobile number and also agree to the Chen Plumbing terms and privacy policy. Message & data rates may apply. Consent is not a condition of purchase. We will never share your personal information with third parties for marketing purposes.
Back Next