Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently express gratitude for the professionalism, efficiency, and expertise demonstrated by the team. Recurring themes include technicians being described as knowledgeable, friendly, and communicative, with many reviewers highlighting how well problems were explained in clear, understandable terms. The responsiveness and timeliness of service emerge as significant strengths, with customers noting quick arrival times and efficient problem resolution. Reviewers frequently praise the honest and straightforward approach taken, as well as the courteous and respectful demeanor maintained throughout service calls. The ability to handle both routine maintenance and emergency situations effectively is repeatedly commended, with customers expressing confidence in the quality of work performed. Many reviews emphasize positive interpersonal interactions, describing technicians as personable, approachable, and pleasant to work with. The sentiment reflects a high level of trust and satisfaction, with several customers indicating they have found a reliable go-to service provider and expressing intentions to use the company again for future needs. Overall, the tone is enthusiastic and appreciative, with customers feeling valued and well-served.
Job Locations and Reviews
Chen Plumbing does a great job making the experience seamless and convenient. I love working with Shawn - hes knowledgeable and always puts the customer first.
Thank you, Alexandra! We're so glad to hear you had a seamless experience and that Shawn's dedication to customer service made a positive impact. Your feedback means a lot to us!
As always, Chen Plumbing sent two experienced plumbers out on time when scheduled. They assessed the problem, went over repair options and completed the work to my satisfaction. They are so reliable and competent.
Thank you, Courtney! We appreciate your kind words about our team and are glad to hear that you had a positive experience with our plumbers. Your satisfaction means a lot to us!
Simeon was so great at handling the multiple repairs I needed and very professional. He got everything done in one day.
Thank you, Rebekah! We're glad to hear that Simeon provided you with such great service and was able to complete all your repairs in one day. Your satisfaction means a lot to us!
Chen plumbing was great. Dawson and team cam by and replaced my old cast iron pipes for pvc and relocated a toilet. They completed the job in about 6hrs. The two young man were very polite and thorough. Very good experience. From a cost standpoint they were not the cheapest nor the most expensive. Thank you!
Thank you, Mark! We're glad to hear you had a great experience with Dawson and the team. Their professionalism and thoroughness are truly appreciated. We value your feedback on the pricing as well.
Simeon came out to my home to assist me with two leaks coming from two bathrooms. He was honest and knowledgeable and told me what he would do before he went to work on it. Pricing was fair as well! I would definitely recommend this company for your plumbing needs!
Thank you, Niteecha! We're glad to hear that Simeon provided you with honest and knowledgeable service. We appreciate your recommendation and look forward to helping you with any future plumbing needs!
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