Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.
Job Locations and Reviews
I found Chen plumbing on thumbtack and the service has been top notch. Luz was great at communicating through the process and Braulio came to inspect the house the same day I called. I had a pretty bad leak from our service line outside with water pooling in my yard. Even though he already had jobs lined up, he offered to fix it the following day. Honoring his word, he came the next day and worked into the night. I have a lot of respect for him because we both knew it would be a tough job. Absolute A+ from my standpoint.
Good quality work, Dawson is very helpful with explaining the issues and best practices. Helped me with my pump & PRV.
We’re glad to hear you had a positive experience! Dawson will be happy to know his guidance and work made a difference.
Great service. Had a small emergency on a weekend with a slow leak in my older home. Shawn came out within an hour and had the tools, equipment, and expertise to knock out the repair. Couldn't be happier!
So glad we could respond quickly and get that leak taken care of. It means a lot to hear you’re happy with how everything turned out!
Chen plumbing is always very prompt and responsive. Experienced plumbers who fix the problem without a bunch of guessing
We really appreciate your feedback! It’s great to know our plumbers handled the job efficiently and knew exactly what needed to be done.
Excellent service; friendly team; and quite knowledgeable. Can't say enough good words about this great company. Mike M.
Thanks so much, Mike. We’re happy to know our team made a great impression and that you’re pleased with the service!
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