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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1450 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently express gratitude for the professionalism, efficiency, and expertise demonstrated by the team. Recurring themes include technicians being described as knowledgeable, friendly, and communicative, with many reviewers highlighting how well problems were explained in clear, understandable terms. The responsiveness and timeliness of service emerge as significant strengths, with customers noting quick arrival times and efficient problem resolution. Reviewers frequently praise the honest and straightforward approach taken, as well as the courteous and respectful demeanor maintained throughout service calls. The ability to handle both routine maintenance and emergency situations effectively is repeatedly commended, with customers expressing confidence in the quality of work performed. Many reviews emphasize positive interpersonal interactions, describing technicians as personable, approachable, and pleasant to work with. The sentiment reflects a high level of trust and satisfaction, with several customers indicating they have found a reliable go-to service provider and expressing intentions to use the company again for future needs. Overall, the tone is enthusiastic and appreciative, with customers feeling valued and well-served.

Job Locations and Reviews

Review
Elvys Martinez - Decatur, GA 30033
Review
As always, Chen Plumbing sent two experienced plumbers out on time when scheduled. They assessed the problem, went over repair options and completed the work to my satisfaction. They are so reliable and competent.
Courtney Schneider - Atlanta, GA 30312
Review
Simeon was so great at handling the multiple repairs I needed and very professional. He got everything done in one day.
Rebekah Burch - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Rebekah! We're glad to hear that Simeon provided you with such great service and was able to complete all your repairs in one day. Your satisfaction means a lot to us!

Review
Techs arrived on time and went right to work. Found the hidden leak.
Judy Griner - Dallas, GA 30157
Response from Chen Plumbing:

Thank you, Judy! We're glad to hear that our team arrived on time and efficiently found the hidden leak. Your feedback is appreciated!

Review
Bin Bin Ou - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, Bin, for taking the time to leave a review! We appreciate your support.

Review
Suruchi Singh - Suwanee, GA 30024
Response from Chen Plumbing:

Thank you for your review, Suruchi! We appreciate your support and look forward to serving you again.

Review
Chen plumbing was great. Dawson and team cam by and replaced my old cast iron pipes for pvc and relocated a toilet. They completed the job in about 6hrs. The two young man were very polite and thorough. Very good experience. From a cost standpoint they were not the cheapest nor the most expensive. Thank you!
Mark Aragon - Decatur, GA 30030
Response from Chen Plumbing:

Thank you, Mark! We're glad to hear you had a great experience with Dawson and the team. Their professionalism and thoroughness are truly appreciated. We value your feedback on the pricing as well.

Review
Simeon came out to my home to assist me with two leaks coming from two bathrooms. He was honest and knowledgeable and told me what he would do before he went to work on it. Pricing was fair as well! I would definitely recommend this company for your plumbing needs!
Niteecha Gill - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Niteecha! We're glad to hear that Simeon provided you with honest and knowledgeable service. We appreciate your recommendation and look forward to helping you with any future plumbing needs!

Review
Shelley Kreimer - Atlanta, GA 30315
Response from Chen Plumbing:

Thank you, Shelley, for your review! We appreciate your support and look forward to serving you again.

Review
Excellent service from start to finish. They were on time, professional, and did high quality work. Everything was fixed quickly and left clean. Highly recommend!
Buddy Bone - Duluth, GA 30097
Response from Chen Plumbing:

Thank you, Buddy! We're glad to hear you had an excellent experience with our team. Your recommendation means a lot to us!

Review
Leaking toilet or pipe flange that caused floor/tile damage in bathroom
David Lansdell - Doraville, GA 30340
Response from Chen Plumbing:

Thank you for your feedback, David. We're sorry to hear about the issue with the leaking toilet or pipe flange. Your experience is important to us, and we appreciate you bringing this to our attention.

Review
Becky McKnight - Atlanta, GA 30305
Response from Chen Plumbing:

Thank you, Becky, for taking the time to leave a review! Your feedback is appreciated.

Review
Grant Tucker - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you, Grant, for taking the time to leave a review. We appreciate your support!

Review
Denienne Steele - Decatur, GA 30035
Response from Chen Plumbing:

Thank you, Denienne, for your review. We appreciate your feedback!

Review
Chase from Chen Plumbing installed a whole house filtration system for us. Did a great job. Easy to schedule. Very professional and explained everything well.
Tim Bailey - Atlanta, GA 30339
Response from Chen Plumbing:

Thank you, Tim! We're glad to hear that Chase provided you with great service and made the installation process easy for you. Your feedback is appreciated!

Areas We Serve