About Us Get a quote Request Service Call Now

Service Areas

Book Now

Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1953 customer reviews

Customers say: The reviews are overwhelmingly positive, reflecting a high level of customer satisfaction and loyalty. Customers consistently praise the technicians as knowledgeable, professional, courteous, and friendly, often noting their honesty and patience in explaining problems and repair options clearly. Rapid response times and strong communication are recurring highlights, with many appreciating timely arrivals, regular updates, and the willingness to accommodate urgent needs without extra fees. Quality workmanship is another prominent theme, with customers pointing to thorough, efficient repairs and clean job sites. Many also mention fair pricing and a sense of trust, and several describe long-standing relationships with the company, expressing confidence in using the service again and recommending it to others. The overall tone is one of appreciation, gratitude, and enthusiasm, conveying that customers feel well cared for and consider the service reliable and exceptional.

At a glance

Chen Plumbing has completed 1 job on October 22, 2026.

The 16 customer reviews shown here average 5.0 out of 5.

Recent work covers Atlanta, GA, Norcross, GA, Stone Mountain, GA, Lawrenceville, GA and Decatur, GA.

Job Locations and Reviews

Customer had a leak underneath the kitchen faucet. The water line nut was loosened below sink and went ahead and tightened it up for them. That solved the leak for the faucet leak. Also explained to customer that his electric 40 gallon water heater was 10 years old and would need replacement. Left customer 3 quotes (with membership/without membership) for replacement of water heater and kitchen faucet. Customer stated he would want to go over with his girlfriend to make final decision.
Customer had a leak underneath the kitchen faucet. The water line nut was loosened below sink and went ahead and tightened it up for them. That solved the leak for the faucet leak. Also explained to customer that his electric 40 gallon water heater was 10 years old and would need replacement. Left customer 3 quotes (with membership/without membership) for replacement of water heater and kitchen faucet. Customer stated he would want to go over with his girlfriend to make final decision.
Christian C.
Christian C. Checked in
Customer had a leak underneath the kitchen faucet. The water line nut was loosened below sink and went ahead and tightened it up for them. That solved the leak for the faucet leak. Also explained to customer that his electric 40 gallon water heater was 10 years old and would need replacement. Left customer 3 quotes (with membership/without membership) for replacement of water heater and kitchen faucet. Customer stated he would want to go over with his girlfriend to make final decision.
Decatur, GA 30032
Review
Cody and Hector were amazing - they were professional, friendly, left our space cleaned up and went over all the install steps and what to expect Made sure we knew how to operate our new tankless heater we call Chen plumbing for all our plumbing needs
Audrey Cohen - Norcross, GA 30092
Review
Very appreciative to Tim and his coworker. Through doing a thorough inspection prior to completing what I expected to be a quick faucet replacement, they found my home pressure was almost twice what industry standard should. Because of his standard of checking everything in my house, I believe he saved my house from potention CPVC pipe burst in the future!
Julian Franklin - Snellville, GA 30078
Review
Logan was great - thank you
Justin Scott - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Justin! We're glad to hear that Logan made a positive impression. Your feedback means a lot to us!

Review
Highly Recommend. Pricing fair and transparent. Quality of work very high.
Julian Beckwith - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, Julian! We appreciate your kind words about our fair pricing and quality of work. Your recommendation means a lot to us!

Review
The technician, Anthony did an excellent job yesterday resolving all the issues I was concerned about. So far, everything is holding up perfectly. I will continue monitoring the repair, but as of right now, it is an absolute 10/10. I wont hesitate to use Chen Plumbing again and will gladly recommend you to neighbors and family. Thanks again, Best Regards Roy
Roy James - Stone Mountain, GA 30088
Response from Chen Plumbing:

Thank you, Roy! We're glad to hear that Anthony was able to resolve your concerns and that everything is holding up well. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Review
Chen plumbing was great, very detailed and easy to work with!
Josh Peterson - Atlanta, GA 30342
Response from Chen Plumbing:

Thank you, Josh! We're glad to hear you found Chen Plumbing detailed and easy to work with. Your feedback means a lot to us!

Review
Tim Chen has been our family's plumber for more than 20 years. Thursday at 6:00pm we discovered a broken waterline & closed the street valve We called Chen after hours and left a message. By 6:15 we got a call back from Jenni and she booked us for the following morning. At 6:30 Tim called and said he didn't want us to go overnight without water and was on his way. He worked in the dark and by 9:00 our line was fixed and we had our water back! We HIGHLY recommend Chen Plumbing!
Kimberley Parker - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Kimberley! We appreciate your kind words and are glad to hear that Tim and Jenni were able to assist you promptly. Your recommendation means a lot to us!

Review
Chace does great work.
Paul Wagner - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you, Paul! We're glad to hear you appreciate Chace's work. Your support means a lot to us!

Review
Yishen Zhang - Atlanta, GA 30350
Response from Chen Plumbing:

Thank you, Yishen, for your feedback! We appreciate your support.

Review
Kept updated from the time my appointment was made until technician arrived. Alex was on time, courteous and professional. Will definitely recommend Chen plumbing to family and friends. Great service from both customer service rep and technician.
Joe Wilson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Joe! We appreciate your kind words about our team, especially Alex and our customer service. Your recommendation means a lot to us!

Review
Heather Forkey - Duluth, GA 30096
Response from Chen Plumbing:

Thank you, Heather, for taking the time to leave a review. We appreciate your feedback!

Review
Garbage disposal installation. Excellent service, professional, thorough and knowledgeable. I would ask for this plumber again withiut question. Impressionable to say the leadt
Warren Harriday - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Warren! We appreciate your kind words about the excellent service and professionalism you experienced. We're glad to know you would choose us again, and we look forward to assisting you in the future!

Review
Jerry Hong - Norcross, GA 30093
Response from Chen Plumbing:

Thank you, Jerry, for taking the time to leave a review. We appreciate your support!

Review
Shane has the been one of the best service people we've had. He diagnosed our leaky sink valve problems and gave us a good fair price for his labor. Super knowledgeable and we'll be getting our water heater replaced by him in the future. He was also super fast and we booked appointments with 3 companies.
S B - Lawrenceville, GA 30044
Response from Chen Plumbing:

Thank you! We're glad to hear that Shane provided you with excellent service and a fair price. It's great to know you found him knowledgeable and efficient. We appreciate your trust in us for your future water heater replacement!

Review
Shane did incredible work replacing our water heater. Very knowledgeable and a fast worker.
Michael Schwartz - Lawrenceville, GA 30043
Response from Chen Plumbing:

Thank you, Michael! We're glad to hear that Shane impressed you with his knowledge and efficiency in replacing your water heater. We appreciate your feedback!

Review
I called Chen on a Friday evening. I suspected my drain pipe was clogged. They arrived 2 hours later, & diagnosed the problem. They checked everything out to make sure all was working properly. Since they had to remove a toilet to look in the pipe, they offered to replace my 41 year old toilet. They had a new one on their truck! They made it really convenient & I knew the toilet needed replacing. They did a great job, were really nice & followed up afterward. Thank you Tim & Otto! You were easy to work with, fast & effient! Jenny in the office was awesome, too!
Mary Kay Krieger - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, Mary, for taking the time to leave a review. We appreciate your support!

Areas We Serve