Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: # Customer Service Excellence Shines in Plumbing Reviews The reviews reflect overwhelmingly positive sentiment toward the plumbing service, with customers consistently expressing high satisfaction. The tone across the collection is distinctly positive, with recurring themes of exceptional customer service, professionalism, and technical expertise. Customers frequently praise the thorough explanations provided during service visits, with many appreciating how technicians patiently answered questions and detailed their work process. The promptness of service, especially during emergencies, stands out as a significant point of satisfaction. Clients repeatedly mention the technicians' friendliness, knowledge, and efficiency, with many expressing they would recommend the service to others or use it again themselves. The reviews highlight appreciation for transparency in pricing and options, cleanliness after job completion, and the peace of mind that comes from quality workmanship. Overall, the sentiment reflects a company that has built a strong reputation for reliability, expertise, and customer-focused service.
Job Locations and Reviews
Brylen did a great job assessing the scope of the work to be done and worked quickly and professionally.
Thank you, Kathy! We're glad to hear that Brylen did a great job with the assessment and worked efficiently. Your feedback is greatly appreciated!
Replace house water cutoff to determine if water leak was in the house or service line. Scheduled replacement of service line. Great service. Service line to be billed separately.
Thank you, Lin, for sharing your experience! We're glad to hear you were satisfied with the service and that we could assist you in determining the issue. If you have any further questions, feel free to reach out.
Reliable and knowledgeable tradesman can be hard to find. Cody is unmatched, and we know were getting honest, quality work whenever he has to come out.
Thank you, Jennifer! We're glad to hear you have such confidence in Cody's work. Your trust means a lot to us!
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