Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.
Job Locations and Reviews
Cody from Jen Plumbing was very professional very knowledgeable. He said we do not know what to do but our eyes are the kind of trust that release and quick to correct my issues.
We are glad Cody took great care of you and helped get everything corrected quickly! It means a lot to hear you felt confident and well supported. Thank you for sharing your experience, Rod.
Weve been using Tim Chen Plumbing at home and at my business for 20+ years. Always satisfied with the experience. I cannot recommend them more highly.
It means so much to hear you have trusted us for over 20 years! We truly appreciate your loyalty and kind words, Carlos. Thank you for continuing to choose us for your home needs!
Dawson and the young man with him were very informative about what needed to be done. They explained what the issue was and what the remedy would be as well as the price and timetable. I appreciate it the information and gave me good insight in terms of the direction I need to go. They were very knowledgeable and explained in detail.
We are so glad Dawson and his teammate took the time to explain everything clearly and help you understand your options! It means a lot to hear you felt informed and confident about the next steps. Thank you for sharing your experience, Debbie!
No work done today, estimates for various issues. Cody was terrific, has worked on my house before. Cody is great at explaining the scope of work and how it will benefit your houses functions and how to prioritize what needs to be worked on first. Takes time and shows pictures of your plumbing. Thanks!
We are glad Cody was able to walk you through everything clearly and help you prioritize what makes the most sense for your home! It is great to hear he took the time to explain and show you what was going on. We appreciate your continued trust, Karen.
Shane Silva and Chen Plumbing far exceeded my expectations. I could not be more pleased with the level of service, quality of work and care and concern for their customers. They gained another lifetime customer. Many thanks and Bravo!!!
Thank you so much for the kind words, Michele. We are glad Shane took great care of you and delivered a level of service you felt good about. Earning your trust means a lot to us!
Totally professional I would rate them A1 for their knowledge in their communication on what was about to happen and what would be created at the end of their project
Thank you for the great review, Dave. We are really glad our team kept you informed and delivered results you could feel confident about. We truly appreciate your feedback and support.
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