Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the plumbing services provided. Customers consistently express gratitude for the professionalism, expertise, and efficiency demonstrated by the technicians. Recurring themes include exceptional communication throughout the service process, with technicians keeping clients well-informed and explaining repairs clearly. Many reviewers highlight the quick response times and ability to handle urgent situations, often within hours or the same day, which customers found particularly impressive during plumbing emergencies. The technicians are frequently praised for their thoroughness, problem-solving abilities, and willingness to think creatively to find effective solutions that other service providers had overlooked. Integrity and honesty emerge as significant positive attributes, with customers expressing relief at finding trustworthy professionals who provide fair pricing and avoid unnecessary upselling. The friendly, polite, and respectful demeanor of the service team is consistently noted, contributing to a positive customer experience even during stressful situations. Reviewers also appreciate the quality of workmanship and attention to detail, with technicians taking pride in their work and ensuring jobs are completed properly. The overall tone conveys strong confidence in the company, with multiple customers indicating they plan to use the service again and recommending it highly to others.
Job Locations and Reviews
Excellent communication. Very friendly, knowledgeable and efficient techs! Highly recommended.
Thank you, Kirk! We're glad to hear you had a positive experience with our friendly and knowledgeable team. Your recommendation means a lot to us!
As someone who manages several homes throughout the Buckhead/Chastain area, I rely on contractors who are dependable, knowledgeable, and professional. Cody at Chen Plumbing has exceeded my expectations every time. Hes responsive, punctual, communicates clearly, and consistently delivers high-quality work.
Thank you, Tracie! We're glad to hear that Cody has consistently met your expectations with his professionalism and quality work. Your trust means a lot to us!
Dawson was the man! He made sure to take care of laying down protective plastic etc. couldnt even tell he was there after he was done, very clean!
Thank you, Scott! We're glad to hear that Dawson took such great care in keeping everything clean and protected during the process. Your satisfaction means a lot to us!
Anthony was on time, personable, took time to explain ideas and options and the final product looked clean. For the work done and time at our house, a fair price
Thank you, Gatech! We're glad to hear that Anthony provided you with great service and that you were satisfied with the final product. We appreciate your feedback and look forward to serving you again!
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