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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 984 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.

Job Locations and Reviews

Review
Cody and the Chen team did excellent work. This was the second time he was here. He shows fantastic knowledge of his craft, great professionalism, and a can do work ethic. The Chen team as a whole was extremely responsive and got us service for our septic line repair quickly.
Ronny Eichler - Decatur, GA 30032
Review
Cody was fantastic; he was knowledgeable, helpful, and thorough. He guided us through the entire process of getting our new water heater installed, answered all of our questions, and even walked us through the setup after installation. Truly 10/10 service!
Michaela Moore - Decatur, GA 30033
Review
Brylen was efficient, communicative, patient, and willing to discuss the options.
Jihui Jin - Norcross, GA 30092
Review
Excellent service. Professional and neat.
elizabeth collins - Atlanta, GA 30317
Review
Scott Atchison - Atlanta, GA 30317
Review
Eric Valdez was a very knowledgeable and good technician. I really appreciate his patience and explaining everything clearly to me. Didn't try to upsell, just told me the truth about the services described. His personality is great and he listens very well to understand what the issues are and how to fix the problem.
Jennifer Butz - Norcross, GA 30093
Review
Chen plumbing did a great job replacing an old outside pipe that was blocked by roots. I highly recommend them. Their service was quick and they left everything clean and in order.
Stephanie Bogle - Atlanta, GA 30340
Review
Jason Finney - Norcross, GA 30071
Review
Excellent work and professional employees every time.
Shaun St Onge - Atlanta, GA 30338
Review
asif jiwani - Lilburn, GA 30047
Review
Lauren Jones - Atlanta, GA 30318
Review
Christian and Cody A did a great job.
Andy Kim - Kennesaw, GA 30144
Review
Highly recommend. The water line coming into my home was leaking. They came out the next day after my call and repaired. They quoted the cost after determining the issue and price was fair. Dawson was the lead guy and he was easy to deal with and professional.
Frank Graffagnino - Dacula, GA 30019
Review
Awesome!
Latasha Williams - Lawrenceville, GA 30044
Review
Great customer service
Brian Hair - Winder, GA 30680
Response from Chen Plumbing:

Brian, thank you! We’re glad the service met your expectations and appreciate you calling on Chen Plumbing.

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