Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: # Customer Sentiment Analysis The reviews reflect overwhelmingly positive sentiment toward the plumbing service. Customers consistently praise the technicians for their professionalism, thoroughness, and excellent communication skills. There is a strong recurring theme of appreciation for technicians who take time to clearly explain issues, options, and procedures without pressuring customers. Timeliness is frequently highlighted as a strength, with many noting prompt responses to service calls and efficient completion of work. The technical competence and problem-solving abilities of the staff receive significant praise, with customers expressing confidence in the quality of repairs performed. Many reviews indicate long-term loyalty to the company, suggesting sustained satisfaction over time. The overall tone is decidedly positive, with customers frequently using words like "excellent," "fantastic," and "highly recommend" to describe their experiences. The service team is repeatedly characterized as honest, knowledgeable, and courteous, creating a strong impression of trustworthiness and customer care.
Job Locations and Reviews
It wasnt pretty but in the end you can rely on Chen Plumbing and its team members to get the job done and done right.
Thank you, Tricia! We appreciate your trust in Chen Plumbing and are glad to know our team delivered the results you needed.
Been using this company since before they had big fancy vans. Still down to Earth and more efficient than ever. My tech Simeon and his assistant were friendly and helpful. Def recommend.
Thank you, Evan! We appreciate your loyalty and are glad to hear you had a great experience with Simeon and his assistant. Your recommendation means a lot to us!
Had to replace a garbage disposal for a rental home. Great communication despite living out of state. Would recommend!
Thank you, Kathy! We appreciate your kind words and are glad to hear that our communication made the process smoother for you. Your recommendation means a lot to us!
Very excellent customer support. Very patient and thorough handling of job. A lot of additional problems that needed to be fixed were brought up but due to cost I was unable to address so only a small valve replacement was done
Thank you, Jan, for your kind words about our customer support. We're glad to hear that you found our team patient and thorough. Your feedback is truly appreciated!
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