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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2011 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 12, 2026.

The 16 customer reviews shown here average 4.9 out of 5.

Recent work covers Atlanta, GA, Alpharetta, GA, Decatur, GA, Doraville, GA and Duluth, GA.

Job Locations and Reviews

Returned to the customer’s residence to complete the previously agreed-upon plumbing repairs and installations. Work began with replacing four supply stops: two in the master bathroom and two in the downstairs hallway bathroom. Next, the toilet was removed to replace the existing toilet flange. A new wax seal was installed, and the toilet was reset and secured. The toilet was tightened and checked to ensure it was properly seated and no longer rocking. Additionally, a Flo by Moen Smart Water Shutoff Valve was installed in the crawlspace. As a courtesy, an additional manual shutoff valve was installed to provide a backup means of shutting off the water in the event the smart valve requires servicing or is not operational. Upon completion of the installation, assistance was provided to the customer with setting up their Flo by Moen account. All completed work was inspected, and the system was checked for proper operation and potential leaks. All work was completed and tested for pro
Returned to the customer’s residence to complete the previously agreed-upon plumbing repairs and installations. Work began with replacing four supply stops: two in the master bathroom and two in the downstairs hallway bathroom. Next, the toilet was removed to replace the existing toilet flange. A new wax seal was installed, and the toilet was reset and secured. The toilet was tightened and checked to ensure it was properly seated and no longer rocking. Additionally, a Flo by Moen Smart Water Shutoff Valve was installed in the crawlspace. As a courtesy, an additional manual shutoff valve was installed to provide a backup means of shutting off the water in the event the smart valve requires servicing or is not operational. Upon completion of the installation, assistance was provided to the customer with setting up their Flo by Moen account. All completed work was inspected, and the system was checked for proper operation and potential leaks. All work was completed and tested for pro
Cody C.
Cody C. Checked in
Returned to the customer’s residence to complete the previously agreed-upon plumbing repairs and installations. Work began with replacing four supply stops: two in the master bathroom and two in the downstairs hallway bathroom. Next, the toilet was removed to replace the existing toilet flange. A new wax seal was installed, and the toilet was reset and secured. The toilet was tightened and checked to ensure it was properly seated and no longer rocking. Additionally, a Flo by Moen Smart Water Shutoff Valve was installed in the crawlspace. As a courtesy, an additional manual shutoff valve was installed to provide a backup means of shutting off the water in the event the smart valve requires servicing or is not operational. Upon completion of the installation, assistance was provided to the customer with setting up their Flo by Moen account. All completed work was inspected, and the system was checked for proper operation and potential leaks. All work was completed and tested for pro
Tucker, GA 30084
Review
Great communication and very thorough.
Dan Barracliff - Atlanta, GA 30319
Review
Great work at a reasonable price.
Dave T - Sandy Springs, GA 30328
Review
Kind, polite, professional
Audra Rojek - Doraville, GA 30340
Response from Chen Plumbing:

Thank you, Audra, for your kind words! We appreciate your recognition of our team's professionalism and politeness. Your support means a lot to us!

Review
Shane was great. We really appreciate the quick response for an after hours call.
Brad Selz - Gainesville, GA 30506
Response from Chen Plumbing:

Thank you, Brad! We're glad to hear that Shane provided you with quick assistance after hours. Your appreciation means a lot to us!

Review
Keane Wang - Alpharetta, GA 30009
Response from Chen Plumbing:

Thank you, Keane, for taking the time to leave a review. We appreciate your feedback!

Review
Shane did a fantastic job, found the issue quickly and solved it (it was a clog in the main going oit of the house). Prompt, courteous, friendly and more than anything, competent. Highly recommend.
Ricardo Font - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you, Ricardo! We're glad to hear that Shane was able to quickly identify and resolve the issue for you. Your recommendation means a lot to us!

Review
David from Chen Plumbing came out to scope our sewer line and was fantastic: professional, knowledgeable, and genuinely helpful. He even flagged a few small things around the house that needed attention. I'd 100% recommend him to any friend or neighbor!
Jamie Warner - Atlanta, GA 30312
Response from Chen Plumbing:

Thank you, Jamie! We're glad to hear that David provided you with excellent service and was able to help identify additional needs around your home. Your recommendation means a lot to us!

Review
Shane was knowledgeable, personable, explained the repairs thoroughly and was up front and honest. Highly recommend.
Robert LeCour - Atlanta, GA 30318
Response from Chen Plumbing:

Thank you, Robert! We're glad to hear that Shane provided you with knowledgeable and honest service. Your recommendation means a lot to us!

Review
Cody was as professional as they come -- clearly set expectations; open, clear, and continuous communication; highly accommodating; truly cared about the quality of his and his team's work; stayed late every night to make sure the project was at a suitable place before leaving; double-checked everything; confirmed my satisfaction with the work before departing. I can't say enough about how positive my experience was with Cody.
Randy Stearns - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you, Randy! We appreciate your kind words about Cody’s professionalism and dedication. It's great to hear that he made such a positive impact on your experience. Your satisfaction means a lot to us, and we truly appreciate you choosing Chen Plumbing and trusting us on this major project.

Review
Alex was very cordial and professional. I would definitely ask for him in the future.
keun J - Duluth, GA 30097
Response from Chen Plumbing:

Thank you, Keun! We're glad to hear you had a great experience with Alex. We appreciate your feedback and look forward to seeing you again!

Review
Ravi Chawda - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Ravi, for taking the time to leave a review. We appreciate your support!

Review
christian is amazing we are going to have him come back out again to work on some follow up item. Highly recommend him if you need a great plumber. Chen is a great company
Shella Chawda - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Shella! We're so glad to hear you had a great experience with Christian and appreciate your recommendation. Looking forward to seeing you again for your follow-up items!

Review
Braulio was prompt and quick with his repair! He also offered some additional services to help protect our pipes in the future and expressed zero pressure in committing to anything, and I did not feel pressured to accept. He finished the job within the time frame given and was very professional. Thanks for taking care of us during this frustrating time!
Christian Case - Stone Mountain, GA 30087
Response from Chen Plumbing:

Thank you, Christian! We're glad to hear that Braulio provided prompt and professional service while also offering helpful options for the future. Your satisfaction means a lot to us, and we're here to support you anytime!

Review
Very appreciative to Tim and his coworker. Through doing a thorough inspection prior to completing what I expected to be a quick faucet replacement, they found my home pressure was almost twice what industry standard should. Because of his standard of checking everything in my house, I believe he saved my house from potention CPVC pipe burst in the future!
Julian Franklin - Snellville, GA 30078
Response from Chen Plumbing:

Thank you, Julian! We appreciate your kind words and are glad to hear that Tim and his coworker could help by identifying the issue with your home pressure. Your safety and satisfaction are our top priorities!

Review
Logan was great - thank you
Justin Scott - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Justin! We're glad to hear that Logan made a positive impression. Your feedback means a lot to us!

Review
Highly Recommend. Pricing fair and transparent. Quality of work very high.
Julian Beckwith - Norcross, GA 30071
Response from Chen Plumbing:

Thank you, Julian! We appreciate your kind words about our fair pricing and quality of work. Your recommendation means a lot to us!

Areas We Serve