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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1348 customer reviews

Customers say: # Customer Service Excellence Shines in Plumbing Reviews The reviews reflect overwhelmingly positive sentiment toward the plumbing service, with customers consistently expressing high satisfaction. The tone across the collection is distinctly positive, with recurring themes of exceptional customer service, professionalism, and technical expertise. Customers frequently praise the thorough explanations provided during service visits, with many appreciating how technicians patiently answered questions and detailed their work process. The promptness of service, especially during emergencies, stands out as a significant point of satisfaction. Clients repeatedly mention the technicians' friendliness, knowledge, and efficiency, with many expressing they would recommend the service to others or use it again themselves. The reviews highlight appreciation for transparency in pricing and options, cleanliness after job completion, and the peace of mind that comes from quality workmanship. Overall, the sentiment reflects a company that has built a strong reputation for reliability, expertise, and customer-focused service.

Job Locations and Reviews

Review
Allan Adamson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Allan, for taking the time to leave a review. We appreciate your support!

Review
Five star service. Respectful of my home and dogs, and very professional. Excellent customer service.
Giulia Bundesmann - Chamblee, GA 30341
Response from Chen Plumbing:

Thank you, Giulia! We appreciate your kind words about our professionalism and respect for your home and dogs. Your feedback means a lot to us!

Review
Chen Plumbing is awesome! Chase, our technician, fixed everything in a very efficient manner. He explained everything to us before he started the work. And the price was very reasonable. I can't recommend these guys enough!
Jack Shaw - Decatur, GA 30033
Response from Chen Plumbing:

Thank you, Jack! We're glad to hear that you had a great experience with Chase and that he was able to efficiently address your plumbing needs. Your recommendation means a lot to us!

Review
Really skilled plumbers with excellent communication and listened to concerns.
Natalie Thornburg - Atlanta, GA 30345
Response from Chen Plumbing:

Thank you, Natalie! We appreciate your kind words about our skilled plumbers and their communication. Your feedback means a lot to us!

Review
Cody was professional and detailed. Did a great job.
Matt Hobbs - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Matt! We appreciate your kind words about Cody's professionalism and attention to detail. We're glad to hear you had a great experience!

Review
Katrenia Givens - Grayson, GA 30017
Response from Chen Plumbing:

Thank you, Katrenia, for taking the time to leave a review. We appreciate your support!

Review
Bought new fridge. Old waterlines were out of code. Called around 2 pm. They had someone out within an hour. Excellent work. Very informative. Explained everything he did and showed me the work. He also inspected the rest of the house fre of charge to let me know what to watch out for and provided quotes. Friendly and efficient. Highly recommend
craig lee - Tucker, GA 30084
Response from Chen Plumbing:

Thank you, Craig! We appreciate your kind words and are glad to hear that our team provided excellent service and thorough inspections. Your recommendation means a lot to us!

Review
Cody provides excellent service that is timely and priced fairly. He goes out of his way to make sure all aspects of the job are explained so there are no surprises along the way. Highest recommendation!
Andrew Kingsbury - Roswell, GA 30076
Response from Chen Plumbing:

Thank you, Andrew! We're glad to hear that Cody provided you with excellent service and clear communication. Your recommendation means a lot to us!

Review
I reached out to this company via Thumbtack at 2:00 am and I received a response in minutes! I scheduled an appointment for the next day. Chase came out and was prompt and professional and fixed the problem within 30 minutes! I will definitely use this company again!
Tyesia Banks - Alpharetta, GA 30004
Response from Chen Plumbing:

Thank you, Tyesia! We're glad to hear you had such a quick and positive experience. Chase appreciates your kind words and we look forward to assisting you again in the future!

Review
Shane from Chen Plumbing was an absolute pleasure to work with. The work was A+ class quality and completed in a timely manner. Unlike some professionals, Shane had all the necessary supplies on the Van, gave the estimate and did all the work same day! Who can give deliverables better than that! Thank you again Shane, and thank you also Chen Plumbing
Darrell Short - Atlanta, GA 30310
Response from Chen Plumbing:

Thank you, Darrell! We're glad to hear you had such a great experience with Shane and that the work met your expectations. Your appreciation means a lot to us!

Review
Andrea Clay - Decatur, GA 30032
Response from Chen Plumbing:

Thank you, Andrea, for taking the time to leave a review. We appreciate your feedback!

Review
Cody was a pleasure to work with - knowledgeable, thorough and a good communicator. The work will be done tomorrow. Next day - He spent several hours replacing my water heater. He explained everything to me and did all he said he would do. Very efficient and easy to communicate with. He obviously takes pride in his work. I highly recommend Cody.
Amy Schwab - Chamblee, GA 30341
Response from Chen Plumbing:

Thank you, Amy! We appreciate your kind words about Cody and are glad to hear you had such a positive experience. Your recommendation means a lot to us!

Review
Sonya - Snellville, GA 30039
Response from Chen Plumbing:

Thank you, Sonya, for taking the time to leave a review. We appreciate your support!

Review
Very professional and thorough...great job.
Dale Chappell - Atlanta, GA 30306
Response from Chen Plumbing:

We’re glad to hear you had a great experience. Brylen works hard to take care of our customers, and it means a lot to see him recognized. We appreciate you choosing Chen Plumbing and for taking the time to share this

Review
Great service. Brylen is a great addition to the Chen team
Dwayne Dallas Queen - Atlanta, GA 30324
Response from Chen Plumbing:

Thank you for the kind words. We’re grateful you had a great experience and we’re proud to have Brylen on our team. We appreciate you trusting Chen Plumbing to take care of your home.