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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 1136 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.

Job Locations and Reviews

Review
Christopher M.F. - Norcross, GA 30071
Review
Cody Butts was an excellent technician , he answered all my questions and provided details on any tasks he was going to perform to diagnose the problem of a hidden ceiling leak in our home. I was very satisfied with his service today
Gerald Tyrus - Snellville, GA 30039
Review
Shawn, like every Chen Plumbing technician we've ever had, was incredibly thorough in evaluating the situation, explaining the issues, and outlining service options. Shawn was also very friendly and respectful, a delight to have work at our home.
Adelle Frank - Clarkston, GA 30021
Review
We had a great experience with Cody Ard from Chen Plumbing. He was knowledgeable, courteous, and clearly cared about getting the job done right. Cody took the time to explain what was going on, worked efficiently, and made sure everything was properly handled before he left. It was truly a pleasure to have him in our home, and we felt confident the plumbing issue was fixed well. I would gladly recommend Cody and Chen Plumbing and would absolutely call them again.
April Ledbetter - Atlanta, GA 30316
Review
Chase and Christian were very experienced and professional. They went above and beyond to find and fix the leak in our exterior water supply line. The price was below other quotes. I highly recommend Chen Plumbing.
Steve Caldwell - Mableton, GA 30126
Review
Very professional, friendly, pleasant service! Ask for Shane, he's a sweetheart!
Michele Monti - Tucker, GA 30084
Review
Shane was so knowledgeable. He was so good at educating me on what was going on. He did not over charge and he gave me great ideas for the futur. He was a joy to have in my home !
Jennifer Seitz - Atlanta, GA 30309
Response from Chen Plumbing:

Thank you for the kind review, Jennifer. We are glad Shane took the time to walk you through everything and offer helpful guidance without any pressure. We truly appreciate you welcoming us into your home.

Review
We loved our experience with Chen plumbing and Cody B. Communication was great our technician arrived at the expected time. I really appreciate how thorough and informative Cody was in ensuring that our problem was fixed!
Katie Patterson - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, Katie. We are glad Cody kept you informed, arrived as planned, and made sure everything was handled properly. We really appreciate you choosing Chen Plumbing.

Review
Cody from Chen plumbing was amazing. He had a great attitude and was a pleasure to deal with. Calling in for my issue was easy and Cody's arrival was prompt. He was able to finish the job same day as promised. Will definitely use again in the future.
Marcus Cox - Stonecrest, GA 30038
Response from Chen Plumbing:

Thank you for the great review, Marcus. We are glad Cody made the process easy from the first call through getting everything wrapped up the same day. We truly appreciate your trust and look forward to helping you again in the future.

Review
Alicia Wood - College Park, GA 30337
Response from Chen Plumbing:

Thank you for the five star review, Alicia. We really appreciate you taking the time to support our team. Please reach out anytime you need us.

Review
Fantastic service definitely recommend.
Jordan Glover - Alpharetta, GA 30022
Response from Chen Plumbing:

Thank you for the kind words, Jordan. We are glad you had a great experience with our team. We truly appreciate the recommendation.

Review
They are very fast! Chase and Christian came out the same day I called. They are very thorough and truly care about their work. Im very happy with them. Highly recommended!
Cindy Le - Lilburn, GA 30047
Response from Chen Plumbing:

Thank you for the kind review, Cindy. We are glad Chase and Christian were able to come out quickly and take great care of everything. It means a lot to know you were happy with the service.

Review
Very professional and courteous
Bryan Glover - Dacula, GA 30019
Response from Chen Plumbing:

Thank you for the review, Bryan. We appreciate you taking the time to share your experience. Please let us know if you ever need anything.

Review
We had two ADA height toilets put in by Cody with Chen Plumbing. He was very kind in explaining how the work was being done. Cody was careful in cleaning up afterwards and hauled the two toilets away also. We would have him come back if ever we had another plumbing need.
Susan Burch - Tucker, GA 30084
Response from Chen Plumbing:

Thank you for sharing your experience, Susan. We are happy to hear Cody took the time to explain the work, treated your home with care, and handled the cleanup for you. We truly appreciate your trust and would be glad to help again anytime.

Review
Great customer service. Asked all the right questions before the installation and made a midcourse correction when needed.
Lawrence Gardner - Atlanta, GA 30329
Response from Chen Plumbing:

Thank you, Lawrence! We appreciate your feedback on our customer service and are glad to hear that our team was able to assist you effectively during the installation process. Your satisfaction is important to us!