Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.
Job Locations and Reviews
Arrived before the schedule time! ( A plus) inspected water flow inside and outside the home, water heater replacement needed soon!
Thank you for sharing your feedback, Willie. I am glad our team was able to arrive early and walk you through the condition of the water flow and the water heater. Please reach out whenever you are ready for the next step.
A very wonderful experience with the team! Professional and efficient- so happy with my new hot water heater. Thank you!
Kimberley, thank you for taking the time to share this. We’re glad to hear everything went smoothly and that you’re happy with your new water heater. We appreciate you choosing Chen Plumbing and are here anytime you need us.
Mr Shawn Bush initially presented initially to our home and diagnosed the issue timely and provided solutions (without any pressure). We agreed to the recommendations since we had ongoing issues with shower and heating etc. for a while. He explained everything in detail and was extremely professional and courteous and kind through every step of the way. He even brought us a case of water bottles since water had to be stopped for a few hours. Installed a new tankless water heater and filter system along with leakage monitoring for added peace of mind. Everything done very professionally and we couldnt be happier. Upon completion asked me if I was satisfied and resolved any remaining concerns. Ask for Shawn if you call this company, Awesome guy!
Thank you for sharing your experience! We are so glad to hear how well Shawn took care of you and that everything from the tankless water heater to the leak monitoring went smoothly. It means a lot to know you are happy with the work and the service. Shawn will be thrilled to hear your kind words.
I have used them for over 15 years and am always satisfied with their service.
Joseph, thank you for trusting us for so many years. It really means a lot to know you continue to be happy with our service. We are always here whenever you need us.
Just one call to Chen plumbing , The staff so nice on the phone. They set me an appointment that day A++ Service. The service guy Cody A. was so knowledgeable and got the hot water replace d. If you need Great customer and someone at the company to answer you call and really help you with your plumbing needs. I would have Chen Plumbing in my phone on Speed dial. Cody A. will get you back up and running.
Kenny, thank you so much for the awesome review and for giving us a call. I’m really glad our team got you taken care of quickly and that Cody was able to get your hot water back up and running. If you ever need anything at all, we’re always just a call away.
Excellent Plumbing Service from Start to Finish! I recently had plumbing work done from the main line to my house, and I am extremely satisfied with the entire experience. Mr. Shawn Bush was professional, punctual, and very knowledgeable. He took the time to explain each step of the process, checked for any underlying issues, and made sure everything was done correctly and safely. The quality of the work was outstanding. He worked efficiently, kept the area clean, and completed the job within the expected time. After the installation, they tested everything thoroughly to ensure there were no leaks or problems. I truly appreciated the attention to detail and commitment to doing the job right. Overall, I highly recommend the services. If you need reliable, honest, and skilled plumbing work, this is the team to call!
Josephine, thank you so much for the kind words and for trusting us with your home. I’m really glad to hear Shawn took good care of you and that the whole process felt smooth from start to finish. If you ever need anything down the road, we’re always here for you.
Cody was fantastic! Positive attitude and good work! Also, a lot of work done in a relatively short amount of time. Charges were explained very clearly, too. Recommendations for a project in the near future offered. Thanks, Cody!
Thank you for the review Jennifer. Glad to hear Cody did a great job! We appreciate you choosing us, and look forward to working with you next time!
-
College Park, GA -
Dacula, GA Plumbing Services -
Jonesboro, GA -
Lithonia, GA -
Loganville, GA -
Plumber Acworth, GA -
Plumber Austell, GA -
Plumber Braselton, GA -
Plumber Flowery Branch, GA -
Plumber in Atlanta, GA -
Plumbers in Alpharetta, GA -
Plumbers in Auburn, GA -
Plumbers in Avondale Estates, GA -
Plumbers in Berkeley Lake, GA -
Plumbers in Brookhaven, GA -
Plumbers in Buckhead, GA -
Plumbers in Buford, GA -
Plumbers in Canton, GA -
Plumbers in Chamblee, GA -
Plumbers in Clarkston, GA -
Plumbers in Covington, GA -
Plumbers in Cumming, GA -
Plumbers in Decatur, GA -
Plumbers in Doraville, GA -
Plumbers in Douglasville, GA -
Plumbers in Duluth, GA -
Plumbers in Dunwoody, GA -
Plumbers in East Point, GA -
Plumbers in Fairburn, GA -
Plumbers in Johns Creek, GA -
Plumbers in Kennesaw, GA -
Plumbers in Lawrenceville, GA -
Plumbers in Lilburn, GA -
Plumbers in Lithia Springs, GA -
Plumbers in Mableton, GA -
Plumbers in Marietta, GA -
Plumbers in Midtown, GA -
Plumbers in Norcross, GA -
Plumbers in Peachtree Corners, GA -
Plumbers in Riverdale, GA -
Plumbers in Roswell, GA -
Plumbers in Sandy Springs, GA -
Plumbers in Smyrna, GA -
Plumbers in Snellville, GA -
Plumbers in Stone Mountain, GA -
Plumbers in Stonecrest, GA -
Plumbers in Suwanee, GA -
Plumbers in Tucker, GA -
Plumbers in Woodstock, GA -
Powder Springs, GA -
Stockbridge, GA Plumbing Services -
Sugar Hill, GA
