Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of customers express satisfaction with the services provided, praising the technicians' professionalism, expertise, and courteousness. Customers also appreciate the prompt and efficient service, with many highlighting the technicians' ability to explain the issues and provide clear explanations of the repair options and costs. The Chen Plumbing team is frequently commended for their reliability, trustworthiness, and excellent workmanship. Customers also mention the convenience of the service, with many expressing gratitude for the prompt response and ability to accommodate their schedules. Additionally, customers appreciate the professionalism and communication of the office staff, with many mentioning the helpfulness and efficiency of the team. Negative sentiments are minimal and do not represent a clear, recurring trend. However, it is worth noting that some customers have expressed concerns about the price, with a few mentioning that they felt the charges were high. Overall, the reviews suggest that Chen Plumbing consistently delivers high-quality services, with a focus on customer satisfaction and professionalism.
Job Locations and Reviews
Our plumber Simeon was very thorough, professional and clearly experienced. He was great at explaining the plumbing issue and what needed to be done to resolve it. Im glad we called Chen Plumbing.
Thank you, Elizabeth! We appreciate your kind words about Simeon and are glad to hear you had a positive experience with Chen Plumbing.
Great experience with Chen Plumbing with a leak issue associated with our dishwasher. The technician was superb. Patient and precise. Highly recommended.
Thank you, Patrick, for your wonderful feedback! We're glad to hear you had a great experience with our technician and appreciate your recommendation.
Shane did a great job and I would recommend him to anyone that needed work done. Very nice guy.
Thank you for the kind review, Garett. We are glad Shane made a great impression and took good care of you. We truly appreciate the recommendation.
Cody Butts was an excellent technician , he answered all my questions and provided details on any tasks he was going to perform to diagnose the problem of a hidden ceiling leak in our home. I was very satisfied with his service today
Thank you for sharing your experience, Gerald. We are glad Cody took the time to explain the process and keep you informed while tracking down the issue. We truly appreciate your trust in our team.
Shawn, like every Chen Plumbing technician we've ever had, was incredibly thorough in evaluating the situation, explaining the issues, and outlining service options. Shawn was also very friendly and respectful, a delight to have work at our home.
Thank you for the kind review, Adelle. We are glad Shawn took the time to walk you through everything and made the visit comfortable and easy. We truly appreciate your continued trust in our team.
We had a great experience with Cody Ard from Chen Plumbing. He was knowledgeable, courteous, and clearly cared about getting the job done right. Cody took the time to explain what was going on, worked efficiently, and made sure everything was properly handled before he left. It was truly a pleasure to have him in our home, and we felt confident the plumbing issue was fixed well. I would gladly recommend Cody and Chen Plumbing and would absolutely call them again.
Thank you for the thoughtful review, April. We are glad Cody took the time to explain everything and made sure the job was done properly before leaving. It means a lot to know you felt confident and well taken care of.
Chase and Christian were very experienced and professional. They went above and beyond to find and fix the leak in our exterior water supply line. The price was below other quotes. I highly recommend Chen Plumbing.
Thank you for the great review, Steve. We are glad Chase and Christian were able to track down the issue and get it resolved for you. We truly appreciate the recommendation and your trust in our team.
Very professional, friendly, pleasant service! Ask for Shane, he's a sweetheart!
Thank you for the kind review, Michele. We are glad to hear you had a pleasant experience and that Shane took great care of you. We truly appreciate the recommendation.
Shane was so knowledgeable. He was so good at educating me on what was going on. He did not over charge and he gave me great ideas for the futur. He was a joy to have in my home !
Thank you for the kind review, Jennifer. We are glad Shane took the time to walk you through everything and offer helpful guidance without any pressure. We truly appreciate you welcoming us into your home.
We loved our experience with Chen plumbing and Cody B. Communication was great our technician arrived at the expected time. I really appreciate how thorough and informative Cody was in ensuring that our problem was fixed!
Thank you for sharing your experience, Katie. We are glad Cody kept you informed, arrived as planned, and made sure everything was handled properly. We really appreciate you choosing Chen Plumbing.
Cody from Chen plumbing was amazing. He had a great attitude and was a pleasure to deal with. Calling in for my issue was easy and Cody's arrival was prompt. He was able to finish the job same day as promised. Will definitely use again in the future.
Thank you for the great review, Marcus. We are glad Cody made the process easy from the first call through getting everything wrapped up the same day. We truly appreciate your trust and look forward to helping you again in the future.
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