Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the service provided. The positive reviews highlight the quality of the work, the professionalism of the technicians, the efficiency of the service, and the fair pricing. Customers appreciate the technicians' knowledge, courtesy, and ability to explain the issues and solutions in a clear and understandable manner. They also mention the promptness of the service, the cleanliness of the work area, and the follow-up calls from the company to ensure customer satisfaction. Additionally, customers value the trust they have in the company and the confidence they have in the technicians' expertise. However, there are a few negative reviews that mention issues with pricing, the proposed repair, and the experience with a specific technician. However, the positive reviews outweigh the negative ones, indicating that Chen Plumbing generally provides high-quality service and customer satisfaction.
Job Locations and Reviews
I wholeheartedly recommend Chen to everyone. Cody was incredibly knowledgeable and provided me with the confidence I needed to proceed. The entire team kept me informed and involved throughout the process. Their service has far exceeded my expectations in every way possible.
Thank you so much for your recommendation! That really means a lot. Glad to hear Cody took great care of you and that the team kept you in the loop—always here when you need us again.
The guys who came out to the house provided great service. They explained everything and answered all of my questions. The price was $1100 less than the HVAC company I have a service plan with. I will definitely use Chen in the future for any plumbing issues.
Hey Zach, thanks for the great review! We're glad our team took the time to explain everything and could offer you solid value. We’ll be here whenever you need us!
Hunter was a professional, arrived on time, respected the property, and cleaned-up the work area. The rooftop vent pipe repair was done in a timely manner.
Hey Felecia, thanks for taking the time to leave this thoughtful review. We're glad to hear Hunter took great care of both the repair and your property—that’s the level of professionalism we aim for on every job. Don’t hesitate to reach out if we can help again in the future.
Simeon did a great job! Excellent work and a great experience working with the entire Chen Plumbing team! I highly recommend them.
Thanks so much for the recommendation! We're really glad to hear Simeon—and the whole team—made the experience a great one. We appreciate your support and are always here whenever you need us again.
Can't say enough great things about my experience with Chen Plumbing ! Eric was professional and efficient! Took care of my Plumbing issues and explained everything. I highly recommend Eric and will definitely use them again should the need arise. Thank you so much !
Thank you for taking the time to share your experience. We're glad Eric was able to take care of everything efficiently and clearly. We look forward to being here whenever you need us!
Chen came recommended & we see why. Eric went above & beyond with our project. We appreciate his effort, knowledge, skill & honest communication required to accomplish our goals. Thank you
Thank you, Nate, we truly appreciate your kind words and are glad Eric could exceed your expectations with his expertise and communication.
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