Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include professionalism, punctuality, expertise, efficiency, courtesy, and fair pricing. Customers appreciate the technicians' knowledge, friendliness, and the quality of the work done. Negative reviews mainly focus on pricing, with some customers considering it high. However, the positive reviews outweigh the negative ones, indicating a favorable overall impression of the company's services.
Job Locations and Reviews
Dawson was very knowledgeable and polite. He took time with me to explain the problem and possible solutions.
Thanks for sharing this. We're really glad Dawson was able to walk you through everything clearly—he’s a great example of the care we aim to bring to every visit. We appreciate you trusting us and look forward to being here if you need anything down the road.
Highly recommend the gentlemen that came out to replace the hot water heater were courteous, on time, Professional, answered all our questions, cleaned up after themselves and just did such a great job for a very fair price.
Thank you, Cindy, for your wonderful feedback; it's great to hear that our team provided courteous and professional service. We look forward to helping you again, when the need arises!
Braulio and David were fantastic! Fixed my shower clog extremely quickly and very efficiently. Thank you!!
Thank you, Phillip! We're glad Braulio and David could help resolve your shower clog quickly and efficiently. Thank you for choosing Chen!
Communicative, professional, helped us understand the issue and resolutions.
Thank you, Angelo, for your kind words; we're glad our team was able to communicate effectively and assist you in understanding the issue and resolutions.
Hunter & his partner were there within the estimated arrival time. I showed them the problem & they answered my questions. I went for not only fixing the problem but solving the problem. There was no pressure or up-sale. They were personable & professional. It was expensive but after dealing w/plumbing issues several times in the recent past, I don't think I could have gotten a better deal. Thank you Chen Plumbing.
Thank you, for your wonderful feedback! We're glad to hear that Hunter and his partner provided you with professional and personable service while addressing your plumbing issues. Your satisfaction means a lot to us!
Very pleasant experience. In addition to my plumbing repairs, they got a contracting company out right away to assess the water damage. Five stars in my mind!
Thank you, Jessica, for your wonderful feedback! We're glad we could assist with your plumbing repairs and are here to help if you need us again!
Dawson and his assistant were excellent. They were professional and were able to diagnose and correct the problem I had. Highly recommend them!
Thank you, Bernadette, for your kind words about Dawson and his assistant; we're glad they could help you and appreciate your recommendation!
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