Serving the Metro Atlanta, GA Area
Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!
Recent Jobs and Reviews
Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the efficiency, professionalism, and expertise of the plumbers, with specific praise for their timely response, courteous behavior, and effective problem-solving. Customers also appreciate the company's transparency, honesty, and willingness to provide options and recommendations without pushing unnecessary services. Additionally, the positive reviews mention the company's commitment to customer satisfaction, with many customers stating that they would recommend Chen Plumbing to others. However, there are a few negative reviews, primarily related to pricing and communication issues. Some customers felt that the pricing was higher than expected or that they were not provided with clear information about the costs involved. There were also a few complaints about poor communication, with customers stating that they were not kept informed about the progress of their plumbing issues or that they had difficulty reaching someone at the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The company's commitment to customer service, expertise, and transparency appears to be a significant factor in its positive reputation. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to strive to address any issues that may arise to maintain its high level of customer satisfaction.
Job Locations and Reviews
Cody was fast and courteous. All around great experience. Will contact them again if we need a plumber.
Hey Libby, thank you for the great review! We're happy to hear Cody took good care of you. Don’t hesitate to reach out if you ever need us again—we’ll be ready to help.
Great experience with Chen Plumbing! Communication was awesome and they sent someone to our house quickly. Brylen took care of our issue and got it fixed up in no time. Thanks a lot!
Hey Matthew, thank you! We’re glad to hear everything went smoothly and that Brylen was able to get things resolved quickly. We appreciate the kind words and the chance to help out!
Cody Butts and his assistant did an amazing job repairing our shower handle. Everything went smoothly and quickly, he knew exactly what to do. Thank you!!
Hey Millie, really glad to hear everything went smoothly with the shower handle repair. Thanks for taking the time to leave us a review!
I cannot say enough about Braulio Cobarruvias and his partner!! My disabled elderly mother had significant plumbing work done on the outside of her home 3 years ago and Braulio performed a camera service and found a tear or belly in the pvc pipes. I was devastated because my mother is also on a fixed income and I was laid off recently. The professional service and the empathy was unmatched!!! We were treated kindly and they took time to explain everything they were doing, what they found, a quick Look at the inside of the house to measure the overall psi. They have 5 stars for a reason!!! Again, I cannot say enough about Braulio's customer service. I rarely write reviews but they more than deserve 5+++ stars for their expertise and more importantly to me & my mother... their heart. We have all gone through different things lately and it feels awesome to not feel taken advantage of. It feels great to know that if the original plumber doesn't make the necessary repairs I have 2 great professional licensed plumbers that won't disappoint.
Hey Shawanda, thank you so much for taking the time to write such a thoughtful review. We know how stressful plumbing issues can be—especially in situations like this—and it means a lot to us that Braulio and his partner were able to provide both the expertise and the care your mother deserved. We truly believe in treating every customer right, and it’s wonderful to hear that came through in your experience. Please don’t hesitate to reach out if we can be of help again in the future. Wishing you and your mother all the best.
Cody did an excellent job of installing our new hot water heater. He knew what he was doing, explained everything well and was good to work with.
Hey Jenny, thank you for the great review! We're glad to hear Cody took good care of you and that everything with your new water heater went smoothly. We appreciate your business and are always here if you need us in the future.
-
College Park, GA -
Jonesboro, GA -
Lithonia, GA -
Loganville, GA -
Plumber Acworth, GA -
Plumber Austell, GA -
Plumber Braselton, GA -
Plumber Flowery Branch, GA -
Plumber in Atlanta, GA -
Plumbers in Alpharetta, GA -
Plumbers in Auburn, GA -
Plumbers in Avondale Estates, GA -
Plumbers in Berkeley Lake, GA -
Plumbers in Brookhaven, GA -
Plumbers in Buckhead, GA -
Plumbers in Buford, GA -
Plumbers in Canton, GA -
Plumbers in Chamblee, GA -
Plumbers in Clarkston, GA -
Plumbers in Covington, GA -
Plumbers in Cumming, GA -
Plumbers in Decatur, GA -
Plumbers in Doraville, GA -
Plumbers in Douglasville, GA -
Plumbers in Duluth, GA -
Plumbers in Dunwoody, GA -
Plumbers in East Point, GA -
Plumbers in Fairburn, GA -
Plumbers in Johns Creek, GA -
Plumbers in Kennesaw, GA -
Plumbers in Lawrenceville, GA -
Plumbers in Lilburn, GA -
Plumbers in Lithia Springs, GA -
Plumbers in Mableton, GA -
Plumbers in Marietta, GA -
Plumbers in Midtown, GA -
Plumbers in Norcross, GA -
Plumbers in Peachtree Corners, GA -
Plumbers in Riverdale, GA -
Plumbers in Roswell, GA -
Plumbers in Sandy Springs, GA -
Plumbers in Smyrna, GA -
Plumbers in Snellville, GA -
Plumbers in Stone Mountain, GA -
Plumbers in Stonecrest, GA -
Plumbers in Suwanee, GA -
Plumbers in Tucker, GA -
Plumbers in Woodstock, GA -
Powder Springs, GA -
Stockbridge, GA Plumbing Services -
Sugar Hill, GA