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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2010 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 6, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Marietta, GA and Tucker, GA.

Job Locations and Reviews

Upon arrival, the customer stated that they were experiencing a leak at an exterior hose bib and had also received a notice from the gas company indicating a possible gas leak at the property. After discussing the customer's concerns, recommended addressing both issues to help prevent further damage and ensure the plumbing and gas systems are operating safely.

For the gas concern, recommended performing a gas pressure test to evaluate the integrity of the existing gas piping system and determine whether a leak is present. Explained that the pressure test would allow us to identify whether the gas system is holding pressure properly or if further investigation and repairs may be necessary.

Regarding the leaking exterior hose bib, recommended removing and replacing the existing hose bib and installing a dedicated shut-off valve. Explained that having a shut-off valve would allow the customer to isolate the water supply to the hose bib during colder weather, helping reduce the risk of f
Upon arrival, the customer stated that they were experiencing a leak at an exterior hose bib and had also received a notice from the gas company indicating a possible gas leak at the property. After discussing the customer's concerns, recommended addressing both issues to help prevent further damage and ensure the plumbing and gas systems are operating safely.

For the gas concern, recommended performing a gas pressure test to evaluate the integrity of the existing gas piping system and determine whether a leak is present. Explained that the pressure test would allow us to identify whether the gas system is holding pressure properly or if further investigation and repairs may be necessary.

Regarding the leaking exterior hose bib, recommended removing and replacing the existing hose bib and installing a dedicated shut-off valve. Explained that having a shut-off valve would allow the customer to isolate the water supply to the hose bib during colder weather, helping reduce the risk of f
Logan L.
Logan L. Checked in
Upon arrival, the customer stated that they were experiencing a leak at an exterior hose bib and had also received a notice from the gas company indicating a possible gas leak at the property. After discussing the customer's concerns, recommended addressing both issues to help prevent further damage and ensure the plumbing and gas systems are operating safely. For the gas concern, recommended performing a gas pressure test to evaluate the integrity of the existing gas piping system and determine whether a leak is present. Explained that the pressure test would allow us to identify whether the gas system is holding pressure properly or if further investigation and repairs may be necessary. Regarding the leaking exterior hose bib, recommended removing and replacing the existing hose bib and installing a dedicated shut-off valve. Explained that having a shut-off valve would allow the customer to isolate the water supply to the hose bib during colder weather, helping reduce the risk of f
Tucker, GA 30084
Review
Great experience. Great communication and clean work and clean up
Ty - Marietta, GA 30068