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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2010 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 6, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Chamblee, GA and Decatur, GA.

Job Locations and Reviews

Returned to the customer's home to complete the previously discussed repair involving the Kohler faucet. Upon arrival, prepared the faucet for cartridge replacement by shutting off the water supply and disassembling the necessary faucet components to access the existing cartridges.

Removed the existing hot- and cold-water cartridges and installed new replacement cartridges compatible with the Kohler faucet. Reassembled the faucet components and restored the water supply to the fixture.

After completing the installation, operated the faucet through both hot- and cold-water settings to verify proper water flow, temperature control, and overall operation. Inspected the faucet and all accessible connections for signs of leakage.

Verified that both cartridges were functioning properly, water flow had been restored, and no leaks were present at the time of departure. Faucet was operating as intended upon completion of the repair.
Returned to the customer's home to complete the previously discussed repair involving the Kohler faucet. Upon arrival, prepared the faucet for cartridge replacement by shutting off the water supply and disassembling the necessary faucet components to access the existing cartridges.

Removed the existing hot- and cold-water cartridges and installed new replacement cartridges compatible with the Kohler faucet. Reassembled the faucet components and restored the water supply to the fixture.

After completing the installation, operated the faucet through both hot- and cold-water settings to verify proper water flow, temperature control, and overall operation. Inspected the faucet and all accessible connections for signs of leakage.

Verified that both cartridges were functioning properly, water flow had been restored, and no leaks were present at the time of departure. Faucet was operating as intended upon completion of the repair.
Logan L.
Logan L. Checked in
Returned to the customer's home to complete the previously discussed repair involving the Kohler faucet. Upon arrival, prepared the faucet for cartridge replacement by shutting off the water supply and disassembling the necessary faucet components to access the existing cartridges. Removed the existing hot- and cold-water cartridges and installed new replacement cartridges compatible with the Kohler faucet. Reassembled the faucet components and restored the water supply to the fixture. After completing the installation, operated the faucet through both hot- and cold-water settings to verify proper water flow, temperature control, and overall operation. Inspected the faucet and all accessible connections for signs of leakage. Verified that both cartridges were functioning properly, water flow had been restored, and no leaks were present at the time of departure. Faucet was operating as intended upon completion of the repair.
Decatur, GA 30033
Review
Prompt response, repair completed by knowledgeable technician and the charge was very reasonable.
Susan - Chamblee, GA 30341