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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2010 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 6, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Duluth, GA and Tucker, GA.

Job Locations and Reviews

Return to customer to install Rheem 50 gallon gas water heater and PRV with main valve, including additional piping. Cut out PRV and install new three-quarter PRV with brass ball valve also reworked half-inch line with new valve due to small leak on half inch line. Replaced 50 gallon gas water heater with Rheem water heater in upstairs closet. During install replaced pan, main valve to heater, and thermal expansion tank. adding new bracket to support tank, after work was complete. Check for leaks and proper function. As courtesy tightened nut on pop-up assembly in bathroom upstairs, explain to Customer there is no warranty if leak returns customer is to replace pop-up assembly
Return to customer to install Rheem 50 gallon gas water heater and PRV with main valve, including additional piping. Cut out PRV and install new three-quarter PRV with brass ball valve also reworked half-inch line with new valve due to small leak on half inch line. Replaced 50 gallon gas water heater with Rheem water heater in upstairs closet. During install replaced pan, main valve to heater, and thermal expansion tank. adding new bracket to support tank, after work was complete. Check for leaks and proper function. As courtesy tightened nut on pop-up assembly in bathroom upstairs, explain to Customer there is no warranty if leak returns customer is to replace pop-up assembly
Cody C.
Cody C. Checked in
Return to customer to install Rheem 50 gallon gas water heater and PRV with main valve, including additional piping. Cut out PRV and install new three-quarter PRV with brass ball valve also reworked half-inch line with new valve due to small leak on half inch line. Replaced 50 gallon gas water heater with Rheem water heater in upstairs closet. During install replaced pan, main valve to heater, and thermal expansion tank. adding new bracket to support tank, after work was complete. Check for leaks and proper function. As courtesy tightened nut on pop-up assembly in bathroom upstairs, explain to Customer there is no warranty if leak returns customer is to replace pop-up assembly
Duluth, GA 30097
Review
Chen Plumbing kept me updated on the anticipated arrival time from the time I scheduled the appointment. Shane arrived as scheduled, quickly diagnosed the problem and showed me what needed to be done. He provided me with several repair options and cost, and once I selected an option he took care of the issue in a timely manner and kept me abreast of his progress. He did an excellent job of keeping the work area clean and in the same or better condition than when he arrived. I have used Chen Plumbing for several plumbing issues over about 5 years and always pleased with the work they do and the quality of their employees.
Brad - Tucker, GA 30084
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