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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2005 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Atlanta, GA.

Job Locations and Reviews

Responded to the property to investigate the customers concern regarding an unusual high water bill. Customer stated that painters had recently been working inside the home and using water while completing painted related work upon inspection. The home was equipped with a flow by Moen smart water monitoring system, which had repeatedly triggered an automatic water shut off due to detected water usage. Customer adjusted the system water usage to help prevent unnecessary shut offs during normal household water consumption. Also inspected two running toilets located in the upstairs bathroom. Checked the homes water pressure to verify safe operating conditions. Pressure was at 50 psi which is within the recommended operating range. Further inspection revealed that both toilet flappers appeared to be defective, and the flush chains were becoming caught in the flappers, preventing the toilets from sealing properly. Informed the customer of the findings and recommended replacing both flappers
Responded to the property to investigate the customers concern regarding an unusual high water bill. Customer stated that painters had recently been working inside the home and using water while completing painted related work upon inspection. The home was equipped with a flow by Moen smart water monitoring system, which had repeatedly triggered an automatic water shut off due to detected water usage. Customer adjusted the system water usage to help prevent unnecessary shut offs during normal household water consumption. Also inspected two running toilets located in the upstairs bathroom. Checked the homes water pressure to verify safe operating conditions. Pressure was at 50 psi which is within the recommended operating range. Further inspection revealed that both toilet flappers appeared to be defective, and the flush chains were becoming caught in the flappers, preventing the toilets from sealing properly. Informed the customer of the findings and recommended replacing both flappers
Christian C.
Christian C. Checked in
Responded to the property to investigate the customers concern regarding an unusual high water bill. Customer stated that painters had recently been working inside the home and using water while completing painted related work upon inspection. The home was equipped with a flow by Moen smart water monitoring system, which had repeatedly triggered an automatic water shut off due to detected water usage. Customer adjusted the system water usage to help prevent unnecessary shut offs during normal household water consumption. Also inspected two running toilets located in the upstairs bathroom. Checked the homes water pressure to verify safe operating conditions. Pressure was at 50 psi which is within the recommended operating range. Further inspection revealed that both toilet flappers appeared to be defective, and the flush chains were becoming caught in the flappers, preventing the toilets from sealing properly. Informed the customer of the findings and recommended replacing both flappers
Atlanta, GA 30327
Review
They responded quickly and resolved the problem in a timely manner. The plumber was very nice, professional, and friendly. I really appreciate their excellent customer service and would highly recommend them!
Duyen - Atlanta, GA 30340