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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2005 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 4, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Atlanta, GA.

Job Locations and Reviews

Kitchen sink backed up upon arrival. Customer stated they noticed this morning the kitchen sink wasn’t draining properly. Informed customer we could attempt to clear the blockage using our cable. Gave customer estimate, customer approved estimate. Ran cable out 25 feet and cleared the blockage. Filled up both sides of the sink multiple times and it was no longer backing up. Informed customer the way the drain is currently done does not allow the sink to drain when both sides are filled up due to there being no vent. Left customer with estimate to rework the drain properly. Sink is draining properly and no leaks at departure
Kitchen sink backed up upon arrival. Customer stated they noticed this morning the kitchen sink wasn’t draining properly. Informed customer we could attempt to clear the blockage using our cable. Gave customer estimate, customer approved estimate. Ran cable out 25 feet and cleared the blockage. Filled up both sides of the sink multiple times and it was no longer backing up. Informed customer the way the drain is currently done does not allow the sink to drain when both sides are filled up due to there being no vent. Left customer with estimate to rework the drain properly. Sink is draining properly and no leaks at departure
Chase C.
Chase C. Checked in
Kitchen sink backed up upon arrival. Customer stated they noticed this morning the kitchen sink wasn’t draining properly. Informed customer we could attempt to clear the blockage using our cable. Gave customer estimate, customer approved estimate. Ran cable out 25 feet and cleared the blockage. Filled up both sides of the sink multiple times and it was no longer backing up. Informed customer the way the drain is currently done does not allow the sink to drain when both sides are filled up due to there being no vent. Left customer with estimate to rework the drain properly. Sink is draining properly and no leaks at departure
Atlanta, GA 30345
Review
Shane was an outstanding professional
BN - Atlanta, GA 30345