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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2008 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Fairburn, GA and Norcross, GA.

Job Locations and Reviews

Upon arrival, customer reported a water leak in the front yard, along with leaks at the washing machine hoses, toilet tank bolts, and kitchen faucet. Inspected and confirmed all reported leaks.

With customer approval, excavated near the water meter and located a pinhole leak in the existing 1-inch black poly water line. Provided and received approval for the repair estimate. Removed the damaged section and installed new 1-inch PEX piping.

Tested the system after repairs and discovered an additional leak beneath the sidewalk. This leak is separate from and unrelated to the completed repair.

Recommendations:

* Provide estimate to break up concrete, excavate, and repair the leak beneath the sidewalk.
* Provide estimate to replace the entire water service line from the meter to the home.
Upon arrival, customer reported a water leak in the front yard, along with leaks at the washing machine hoses, toilet tank bolts, and kitchen faucet. Inspected and confirmed all reported leaks.

With customer approval, excavated near the water meter and located a pinhole leak in the existing 1-inch black poly water line. Provided and received approval for the repair estimate. Removed the damaged section and installed new 1-inch PEX piping.

Tested the system after repairs and discovered an additional leak beneath the sidewalk. This leak is separate from and unrelated to the completed repair.

Recommendations:

* Provide estimate to break up concrete, excavate, and repair the leak beneath the sidewalk.
* Provide estimate to replace the entire water service line from the meter to the home.
Seth S.
Seth S. Checked in
Upon arrival, customer reported a water leak in the front yard, along with leaks at the washing machine hoses, toilet tank bolts, and kitchen faucet. Inspected and confirmed all reported leaks. With customer approval, excavated near the water meter and located a pinhole leak in the existing 1-inch black poly water line. Provided and received approval for the repair estimate. Removed the damaged section and installed new 1-inch PEX piping. Tested the system after repairs and discovered an additional leak beneath the sidewalk. This leak is separate from and unrelated to the completed repair. Recommendations: * Provide estimate to break up concrete, excavate, and repair the leak beneath the sidewalk. * Provide estimate to replace the entire water service line from the meter to the home.
Fairburn, GA 30213
Review
Good service
Jaroslav Sukac - Norcross, GA 30093