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Serving the Metro Atlanta, GA Area

Based in Norcross, Chen Plumbing is able to offer our world-class affordable plumbing services to much of the metro Atlanta area, from Marietta to Duluth to Decatur. Don't see your community listed? Don't fret; call or text us and we'll see what we can do to help you out. We look forward to serving you!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 2008 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

At a glance

Chen Plumbing has completed 1 job on November 5, 2026.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Atlanta, GA and Marietta, GA.

Job Locations and Reviews

Upon arrival, the customer stated that they were experiencing a lack of hot water throughout the home. After performing an evaluation of the existing water heater, discovered that the unit was actively leaking from the base of the tank. Based on the location of the leak and the condition of the existing water heater, determined that the tank had failed and that the leak could not be corrected through a standard repair. Explained to the customer that replacement of the water heater would be necessary to restore reliable hot-water service and prevent further water leakage.

Provided the customer with an estimate to remove and replace the existing 47-gallon low-boy electric water heater. The proposed replacement included installation of a new 47-gallon low-boy electric water heater, a new drain pan to help contain potential future leaks, and a new thermal expansion tank to accommodate thermal expansion within the plumbing system and help protect the water heater and associated piping.

Re
Upon arrival, the customer stated that they were experiencing a lack of hot water throughout the home. After performing an evaluation of the existing water heater, discovered that the unit was actively leaking from the base of the tank. Based on the location of the leak and the condition of the existing water heater, determined that the tank had failed and that the leak could not be corrected through a standard repair. Explained to the customer that replacement of the water heater would be necessary to restore reliable hot-water service and prevent further water leakage.

Provided the customer with an estimate to remove and replace the existing 47-gallon low-boy electric water heater. The proposed replacement included installation of a new 47-gallon low-boy electric water heater, a new drain pan to help contain potential future leaks, and a new thermal expansion tank to accommodate thermal expansion within the plumbing system and help protect the water heater and associated piping.

Re
Logan L.
Logan L. Checked in
Upon arrival, the customer stated that they were experiencing a lack of hot water throughout the home. After performing an evaluation of the existing water heater, discovered that the unit was actively leaking from the base of the tank. Based on the location of the leak and the condition of the existing water heater, determined that the tank had failed and that the leak could not be corrected through a standard repair. Explained to the customer that replacement of the water heater would be necessary to restore reliable hot-water service and prevent further water leakage. Provided the customer with an estimate to remove and replace the existing 47-gallon low-boy electric water heater. The proposed replacement included installation of a new 47-gallon low-boy electric water heater, a new drain pan to help contain potential future leaks, and a new thermal expansion tank to accommodate thermal expansion within the plumbing system and help protect the water heater and associated piping. Re
Atlanta, GA 30314
Review
He was geat
Lyn - Marietta, GA 30066