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Plumbers in Buford, GA

Check Out Our Work in Buford, GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Buford, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Buford, GA.

Recent Jobs and Reviews in Buford, GA

Rated 5.0 out of 5 stars based on 1 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the efficiency, professionalism, and expertise of the plumbers, with specific praise for their timely response, courteous behavior, and effective problem-solving. Customers also appreciate the company's transparency, honesty, and willingness to provide options and recommendations without pushing unnecessary services. Additionally, the positive reviews mention the company's commitment to customer satisfaction, with many customers stating that they would recommend Chen Plumbing to others. However, there are a few negative reviews, primarily related to pricing and communication issues. Some customers felt that the pricing was higher than expected or that they were not provided with clear information about the costs involved. There were also a few complaints about poor communication, with customers stating that they were not kept informed about the progress of their plumbing issues or that they had difficulty reaching someone at the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The company's commitment to customer service, expertise, and transparency appears to be a significant factor in its positive reputation. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to strive to address any issues that may arise to maintain its high level of customer satisfaction.

Job Locations and Reviews

Dawson F.
Dawson F. Checked in
Customer called us back because he could still smell sewer gas in his sewage pump closet downstairs, asked us to add some more silicone on the gaskets which we did. Also had us reseal the threaded connections on the new 1” PRV he installed himself. No further issue at this time. Left quote to repipe Cpvc in basement with copper. Customer does not know when he would like to replace it all.
Buford, GA 30519
Braulio C.
Braulio C. Checked in
Finished major sewer line repair job in Buford this afternoon. Tree roots had infiltrated main line causing frequent backups. Used hydro-jetting to clear blockage then camera inspection revealed multiple root intrusion points. Excavated and replaced 25 feet of damaged sewer pipe with new PVC. Pressure tested system and backfilled properly. Chen Plumbing's sewer line repair expertise saved this Buford property from costly ongoing issues. System flowing perfectly now.
Buford, GA 30518
Dawson F.
Dawson F. Checked in
Split into 3x $4850 for each service Upsize gas piping across basement to 1.5” from meter Redo 50’ of drain across basement, new water service line 1” Add board and strap to discharge for pump, reset seal in place and silicone as needed Fixed multiple bellies in drain line cross basement. Repiped back to foundation wall. Replaced sewer line from exterior of home to septic tank and removed belly. Upsized main gas trunk line from 1” to 1.5”. Had customer get larger meter to supply all gas appliances in house simultaneously. Ran new 1” water service from meter to house through foundation wall. 5 year warranty on gas piping, waterline, and drain repairs. Warranty does not include damage to sewer line on exterior of home if sink hole continues to occur long term.
Buford, GA 30519
Dawson F.
Dawson F. Checked in
Lots of stuff for next week.
Buford, GA 30519
Matthew C.
Matthew C. Checked in
Time one packing nut to fix leak on left side hose spigot. Cut inside master bathroom closet to access half-inch copper line for hose Spicket on right side of home and replaced.
Buford, GA 30519
Matthew C.
Matthew C. Checked in
Shut down water to home, gas to water heater and unplug recirculating pump. Replace existing water heater and place new water heater in pan. Replace single handle tub cartridge in master bathroom. Furnish and install new 2.5 gallon thermal expansion tank and secure. Make all necessary connections before pressurizing system and testing for leaks. Bleed out air and fill water heater before lighting.
Buford, GA 30518
Marcos  D.
Marcos D. Checked in
Responded to emergency call in Buford today for completely backed-up kitchen sink. Found sink filled to brim with dirty water & garbage disposal wouldn't run. Tried plunging first with no luck. Used hand auger to check for blockages in trap - nothing there. Had to remove trap and found the clog was deeper in the drain line. Brought in the power auger and hit serious resistance about 12 feet in! Broke through what felt like grease buildup mixed with food debris. Ran water for 15 mins after clearing to ensure good flow. Everything working great now! Showed homeowner how grease + food scraps = big trouble over time. Recommended monthly treatment with enzyme cleaner to prevent future buildup. Quick tip: told them to always run cold water when using disposal, not hot (keeps grease solid so it can be chopped up). Nice folks - will definitely call Chen again!
Buford, GA 30518
Hunter B.
Hunter B. Checked in
Returned to install new water service with new stub out. Installed new water service through garage to the PRV. Strapped water service to top edge of the wall. Tested system system is running with no leaks or issues. Customers house lost internet throughout the day. Informed customer the only utility we crossed was gas and we hand dug that area. Customer is having att come out. The marking for internet is roughly 25 foot away from the trench.
Buford, GA 30519
Tim C.
Tim C. Checked in
Running hot water for tub faucet , replaced stem , tub spout is very loose and we did not work with that .
Buford, GA 30518
Tim C.
Tim C. Checked in
Customer got busted hot water line behind lower level tub faucet at push fitting , we replace entire faucet from behind with drywall cut open , also found leaking pressure reducing valve , replaced with new one
Buford, GA 30519
Cody B.
Cody B. Checked in
Due to unknown nature/location/material of piping Pricing isn’t cumulative, price will be one of the three below depending on the circumstances of the issue. Digging/Diagnostics- $350 Water Service Repair (not going through the foundation) - $875 Replace Water Service Through Foundation - $1,365 Upon arrival customer stated that he had a hissing noise under the ground and the foundation where the water service comes in. There was also a drip that was coming from the Flo control on the existing service. Gave customer three prices to cover any situation that could occur from the issue as stated. Dug down upon customer approval and found that the water service was only four inches deep and was leaking from where the black pex bent through the foundation. Since the leak was so close to the foundation and was so shallow, the water service was replaced with pex through the foundation. Dug a little over a foot deeper down and brought the water service in deeper to avoid potential freeze bre
Buford, GA 30519
Cody B.
Cody B. Checked in
Toilet replacement
Buford, GA 30518
Dawson F.
Dawson F. Checked in
24 hour shower pan test to test for leaks
Buford, GA 30519
Dawson F.
Dawson F. Checked in
Water service repair through foundation wall
Buford, GA 30518
Michael C.
Michael C. Checked in
Hose Bibb replacement with new shutoff valve
Buford, GA 30518
Review
Dawson is the most professional plumber I have ever had the okeasure to do business with. And who says that about having to use Plumber services in the first place?! he is super personable considerate about your space and thorough about the explanation of what your options are and how it would be handled by the company. Give this guy a raise he deserves it.!
Cheryl - Buford, GA 30519
Response from Chen Plumbing:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Dawson F.
Dawson F. Checked in
Sewer diagnostic
Buford, GA 30519
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