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Plumbers in Buford, GA

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Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Buford, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Buford, GA.

Recent Jobs and Reviews in Buford, GA

Rated 5.0 out of 5 stars based on 4 customer reviews

Customers say: The overall sentiment is overwhelmingly positive, reflecting deep satisfaction and trust in the plumbing service. Customers consistently praise the technicians' professionalism, competence, and extensive knowledge, often noting how clearly and patiently problems and solutions were explained. Speed and reliability stand out as recurring strengths, with many reviewers highlighting punctual arrivals, quick responses, and efficient problem-solving, including accommodating after-hours and next-day requests. The friendly, courteous, and respectful demeanor of the staff comes up repeatedly, along with appreciation for their attention to detail, thoroughness, and tidiness, as work areas were often left clean. Many customers value the honest guidance and transparent options provided, which fosters a strong sense of confidence in the company. Loyalty is a notable theme, with several long-term customers describing multigenerational or decades-long relationships and expressing enthusiastic willingness to recommend the company and call on it again. Overall, the tone conveys gratitude, trust, and high regard for both the quality of the work and the exceptional customer service.

Buford, GA at a glance

Chen Plumbing has completed 3 jobs in Buford, GA in May 2026.

The most recent job was on May 29, 2026.

Chen Plumbing has completed 35 jobs in Buford, GA in the last 12 months. The first job there was in December 2023.

Job Locations and Reviews

Pull toilet in hall bathroom. Carefully remove toilet. Install new wax ring, new toilet bolts and new toilet supply line. Test toilet for proper operation. Found flange for toilet crack and cause of leak in basement. Replaced flange as courtesy. Issue for continuing backing up in bathroom is drain piping for kitchen and bathroom group are back sloped and hold water and not ran ideally. Ran camera from outside access point and confirmed issue of backfall on drain causing belly. Drain to street look to be in good shape and no obstructions found. Left estimate to repipe drain in home to correct issue and drain.
Pull toilet in hall bathroom. Carefully remove toilet. Install new wax ring, new toilet bolts and new toilet supply line. Test toilet for proper operation. Found flange for toilet crack and cause of leak in basement. Replaced flange as courtesy. Issue for continuing backing up in bathroom is drain piping for kitchen and bathroom group are back sloped and hold water and not ran ideally. Ran camera from outside access point and confirmed issue of backfall on drain causing belly. Drain to street look to be in good shape and no obstructions found. Left estimate to repipe drain in home to correct issue and drain.
Alex A.
Alex A. Checked in
Pull toilet in hall bathroom. Carefully remove toilet. Install new wax ring, new toilet bolts and new toilet supply line. Test toilet for proper operation. Found flange for toilet crack and cause of leak in basement. Replaced flange as courtesy. Issue for continuing backing up in bathroom is drain piping for kitchen and bathroom group are back sloped and hold water and not ran ideally. Ran camera from outside access point and confirmed issue of backfall on drain causing belly. Drain to street look to be in good shape and no obstructions found. Left estimate to repipe drain in home to correct issue and drain.
Buford, GA 30518
Diagnosed leak in basement area of home. Located leak to be coming from base of toilet and leaking down outter drain pipe into basement. Left estimate to pull and reset toilet. Also customer states issues for toilet leaking is due to backing up. Left estimate to run camera diagnostic to check condition of drain and sewer line.
Diagnosed leak in basement area of home. Located leak to be coming from base of toilet and leaking down outter drain pipe into basement. Left estimate to pull and reset toilet. Also customer states issues for toilet leaking is due to backing up. Left estimate to run camera diagnostic to check condition of drain and sewer line.
Alex A.
Alex A. Checked in
Diagnosed leak in basement area of home. Located leak to be coming from base of toilet and leaking down outter drain pipe into basement. Left estimate to pull and reset toilet. Also customer states issues for toilet leaking is due to backing up. Left estimate to run camera diagnostic to check condition of drain and sewer line.
Buford, GA 30518
For this customer I came out on 5/18/2026 to snake a main sewer line through clean out, after struggling to snake the line, I threw the camera down the line and got stopped up at about 60 feet and couldn’t go any further. So today we brought the jetting machine and jetted the sewer line to get it cleared. We successfully cleaned and cleared the main line going to the city sewer and about 60 feet we couldn’t go past, the issue that the customer is having is in the road. The main line we snaked is clear. There will no warranty for this drain cleaning service due to the fact that the city is backing up and isn’t cleared. We can not touch the city sewer. Recommend to replace water heater in garage with a new 50 gallon electric
For this customer I came out on 5/18/2026 to snake a main sewer line through clean out, after struggling to snake the line, I threw the camera down the line and got stopped up at about 60 feet and couldn’t go any further. So today we brought the jetting machine and jetted the sewer line to get it cleared. We successfully cleaned and cleared the main line going to the city sewer and about 60 feet we couldn’t go past, the issue that the customer is having is in the road. The main line we snaked is clear. There will no warranty for this drain cleaning service due to the fact that the city is backing up and isn’t cleared. We can not touch the city sewer. Recommend to replace water heater in garage with a new 50 gallon electric
Shane S.
Shane S. Checked in
For this customer I came out on 5/18/2026 to snake a main sewer line through clean out, after struggling to snake the line, I threw the camera down the line and got stopped up at about 60 feet and couldn’t go any further. So today we brought the jetting machine and jetted the sewer line to get it cleared. We successfully cleaned and cleared the main line going to the city sewer and about 60 feet we couldn’t go past, the issue that the customer is having is in the road. The main line we snaked is clear. There will no warranty for this drain cleaning service due to the fact that the city is backing up and isn’t cleared. We can not touch the city sewer. Recommend to replace water heater in garage with a new 50 gallon electric
Buford, GA 30518
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