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Plumbers in Covington, GA

Check Out Our Work in Covington GA

Chen Plumbing provides air conditioning, heating, water heater and plumbing services to the residents of Covington, GA and the surrounding areas since 1998!

Read our reviews and find out why your neighbors consider us to be their nearby heating and air company and local plumber in Covington, GA.

Recent Jobs and Reviews in Covington, GA

Rated 5.0 out of 5 stars based on 1 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Chen Plumbing, with many customers expressing satisfaction with the company's services. The positive reviews highlight the efficiency, professionalism, and expertise of the plumbers, with specific praise for their timely response, courteous behavior, and effective problem-solving. Customers also appreciate the company's transparency, honesty, and willingness to provide options and recommendations without pushing unnecessary services. Additionally, the positive reviews mention the company's commitment to customer satisfaction, with many customers stating that they would recommend Chen Plumbing to others. However, there are a few negative reviews, primarily related to pricing and communication issues. Some customers felt that the pricing was higher than expected or that they were not provided with clear information about the costs involved. There were also a few complaints about poor communication, with customers stating that they were not kept informed about the progress of their plumbing issues or that they had difficulty reaching someone at the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. The company's commitment to customer service, expertise, and transparency appears to be a significant factor in its positive reputation. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to strive to address any issues that may arise to maintain its high level of customer satisfaction.

Job Locations and Reviews

Hunter B.
Hunter B. Checked in
Major whole home repiping project completed in Covington today. Old galvanized pipes were causing low water pressure and discolored water throughout house. Replaced entire plumbing system with new PEX piping and modern fixtures. Updated main water line and installed new shutoff valves. Chen Plumbing's whole home repiping service gave this Covington home reliable water flow and improved water quality. Three-day project finished on schedule with minimal disruption.
Covington, GA 30014
Tim C.
Tim C. Checked in
a leaky pipe on a hot water heater, Replaced cracked hot water recirculating pump with three water shut off valves
Covington, GA 30014
Review
great experience
David - Covington, GA 30014
Eric T.
Eric T. Checked in
Pressure regulator swap
Covington, GA 30014
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